InterviewSolution
This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 1951. |
Solve : Golden eye keylogger? |
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Answer» I downloaded a keylogger, and went to uninstall it, and it won't let me. It keeps saying that it is running, which it is, on my DESKTOP I can see it. I click on it and nothing happens. I've went to programs and it's not there. I've tried deleting everything that pertains to it, but some of the FILES won't let me delet them saying that an instance of it is running. Any suggestions?trish ducharme.....If you downloaded it .....you should be able to find it ...... |
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| 1952. |
Solve : Norton Uninstaller? |
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Answer» After I uninstalled NORTON Security, every time I start my puter I get "C:\Progra~1\Norton~2\Norton~1\Savrtpel.vxd Cannot find device file to run windows or an application. System.ini refers to this device file but device file no longer exists. If you deleted this on purpose, try unstalling associated file. " After I hit the spacebar twice, my puter will boot, its just a pain. Any ideas would be greatly appreciated. P.S. I had horrible problems with the Norton Security so I took it back for McAfee,, PHEW,, MUCH betterwhat are you running XP 98 What version of Norton 2004 ect |
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| 1953. |
Solve : Monitor turns itself off? |
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Answer» Does anyone know what this virus might be? I've HOOKED up several monitors to my computer and each time they shut down and won't come back on. They work fine on other computers. I got the monitor to stay on long enough to start a virus scan but could not get it to come back on to finish the scan. Sometimes it will come on for a few minutes & sometimes it IMMEDIATELY shuts the monitor down.chloeboo.......It's possible that if you have a current ANTI virus running .......it's not a virus ......but rather an issure with the vid card ...... Can you try your vid card in another pc ? Have updated any vid card drivers just PRIOR to this issue starting ? |
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| 1954. |
Solve : screen jumps/flashes-get "UCL" 'message? |
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Answer» My PC frequently "jumps or flashes" on the monitor SCREEN, resulting in skipping down three lines, if for INSTANCE, I'm creating an email or working in Word. |
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| 1955. |
Solve : What's going on??? |
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Answer» I posted this in the Microsoft section becfore seeing this section.. apologies and I hope one of you can help me out!! Warning You have been infected with Spyware! Click here to remove!" It was solid black with a yellow border. A yellow triangle apeared in my icons at the lower right hand corner of the screen. It would pop up and tell me my computer had spyware. I removed this. when you say you "removed it" do you mean you double clicked the pop up? or you closed it? This sounds like an internet popup (even using mozzila i still seem to find some :S) This is most likely (if you clicked it) to be the cause of your problemK. Livingston.....So whats the latest , have you been able to boot into safe mode and run the scans ? Please let us know . dl65 |
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| 1956. |
Solve : Norton Antivirus on multiple computers? |
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Answer» Is it possible to INSTALL Norton ANTIVIRUS 2004 on multiple computers but share the virus definition updates ect to save me having to update every machine? If you purchase the Enterprise edition you could have a central update server but I suspect you don't want to spend that much money on this concern. Thanks for your reply. I will have a look at what it costs. Cheers Steve |
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| 1957. |
Solve : winup2date.dll adware uninstall? |
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Answer» aclambert....Ok , I been through your log again .....and several questions occur to me . |
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| 1958. |
Solve : virus creates desktop icons? |
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Answer» My computer has contracted a virus that creates pornographic desktop icons. Whenever I try to delete them they just come BACK again. I've used all the antivirus and SPYWARE I can find online but the virus keeps coming back. Please HELP me.michael greenman What anti virus do you have installed on this pc ? |
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| 1959. |
Solve : hijacked browser - need to alter .dll? |
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Answer» HI - My homepage (google) has been hijacked, and in properties the URL address of the page that appears is C:\WINDOWS\System32\spnxf.dll/blank.html žÿÄêÿ˜Ìÿÿø‹\·ÿ™å—™ÿÿ\%ÿå?ÝÝÝKate99....Well if you go to ...... http://www.majorgeeks.com/download3155.html and dowload hijackthis V 1.99.1 ....then run it and save logfile ....... Then post it here and we can tell you what to mark for removal ........ Also which operating system are you using ? let us know dl65 Hi DL65 Thank you for looking at my problem. Here is the logfile split over a couple of messages Logfile of HijackThis v1.99.1 Scan saved at 19:06:43, on 26/04/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\alg.exe C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\igfxtray.exe C:\WINDOWS\System32\hkcmd.exe C:\WINDOWS\System32\00THotkey.exe C:\WINDOWS\LTSMMSG.exe C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\TOSHIBA\TouchED\TouchED.Exe C:\Program Files\TOSHIBA\PadTouch\PadExe.exe C:\WINDOWS\System32\TFNF5.exe C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe C:\WINDOWS\System32\TPSMain.exe C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe C:\WINDOWS\System32\TPSBattM.exe C:\Program Files\Common Files\AOL\ACS\AOLDial.exe C:\Program Files\Apoint2K\Apntex.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe C:\WINDOWS\System32\ctfmon.exe C:\Program Files\AOL 9.0\aoltray.exe C:\Program Files\blueyonder IST\bin\mpbtn.exe C:\WINDOWS\System32\wbem\wmiprvse.exe C:\WINDOWS\System32\wuauclt.exe C:\WINDOWS\System32\dmsadmins.exe C:\WINDOWS\System32\qwinnta.exe C:\WINDOWS\System32\sesmgr.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Documents and Settings\Administrator\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe C:\Documents and Settings\Administrator\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe C:\Program Files\Hi Jack this\HijackThis.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe" R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by blueyonder R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: (no name) - {C1716113-E25F-AA3B-48C7-A0A3F9AECF6B} - SetupExeDll.dll (file missing) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: IE SP2 AddOn - {5F69E4B3-9C94-4CDD-8176-858404FB6D48} - C:\WINDOWS\System32\spnxf.dll O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O2 - BHO: AlxTB BHO - {F1FABE79-25FC-46de-8C5A-2C6DB9D64333} - C:\WINDOWS\System32\AlxTB2.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Alexa - {3CEFF6CD-6F08-4e4d-BCCD-FF7415288C3B} - C:\WINDOWS\System32\SHDOCVW.DLL O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\ie2cltr.dll O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe O4 - HKLM\..\Run: [TFNF5] TFNF5.exe O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe O4 - HKLM\..\Run: [TPSMain] TPSMain.exe O4 - HKLM\..\Run: [TFncKy] TFncKy.exe O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [EPSON Stylus Photo RX420 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE /P31 "EPSON Stylus Photo RX420 Series" /O6 "USB001" /M "Stylus Photo RX420" O4 - HKLM\..\Run: [EPSON Stylus Photo RX420 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE /P40 "EPSON Stylus Photo RX420 Series (Copy 1)" /O6 "USB002" /M "Stylus Photo RX420" O4 - HKLM\..\Run: [systemdll] driver32.exe O4 - HKLM\..\Run: [mozilla-text] nmdllw.exe O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [WareOut] "C:\Program Files\WareOut\WareOut.exe" O4 - HKCU\..\Run: [FLKPT] WhatsNewBot.exe O4 - HKCU\..\Run: [teqq32] Testimonials.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: Alexa Web Search - http://client.alexa.com/holiday/script/actions/search.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Get Alexa Data - http://client.alexa.com/holiday/script/actions/sitedata.htm O8 - Extra context menu item: Mail to a Friend... - http://client.alexa.com/holiday/script/actions/mailto.htm O8 - Extra context menu item: See Related Links - http://client.alexa.com/holiday/script/actions/related.htm O8 - Extra context menu item: Write a Review... - http://client.alexa.com/holiday/script/actions/review.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra 'Tools' menuitem: Sun JAVA Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Alexa - {9D74677A-E227-40fb-9511-F7E92EA4083A} - C:\WINDOWS\System32\SHDOCVW.DLL O9 - Extra 'Tools' menuitem: Alexa Toolbar - {9D74677A-E227-40fb-9511-F7E92EA4083A} - C:\WINDOWS\System32\SHDOCVW.DLL O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe O15 - Trusted ZONE: http://*.63.219.181.7 O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{3D7986B7-494F-471A-BF5D-FE63A0A384DC}: NameServer = 69.50.176.156,195.225.176.31 O17 - HKLM\System\CCS\Services\Tcpip\..\{AC5A3737-DC0E-4D92-8052-FDC94E05FA1B}: NameServer = 69.50.176.156,195.225.176.31 O17 - HKLM\System\CS1\Services\Tcpip\..\{3D7986B7-494F-471A-BF5D-FE63A0A384DC}: NameServer = 69.50.176.156,195.225.176.31 O17 - HKLM\System\CS2\Services\Tcpip\..\{3D7986B7-494F-471A-BF5D-FE63A0A384DC}: NameServer = 69.50.176.156,195.225.176.31 O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe O23 - Service: Aluria Security Center Spyware Eliminator Service (ASCService) - Unknown owner - C:\PROGRA~1\ALURIA~2\ascserv.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exeSorry - I forgot to add I'm on XP Thank youHi Again I used the scan /fix option on the program on the spnxf file and it seems to have fixed my problem, so thank you. There is only one other problem now - a toolbar which has stayed on my browser. The buttons are as follows: x Remove Toolbar | (A small search window) | Search | Gambling | INternet | Pharmacy | Finance | INsurance | Adult If you click on Remove toolbar, it takes you to various advertising sites. If you know how to get rid of this I'll be v. grateful. thanks KateKate99......Ok .....Lets TRY this .......First close up anything running ......and reboot into SAFE mode ........( REPEATEDLY tap F8 key once its rebooting and then select "SAFE" mode ..... Now run hijackthis and click config .. Next in the 4 URL boxes ....type in http://www.google.com Next click back ....... now mark for removal ........the following : All R0 entries All R1 entries All R3 entries O2 - BHO: AlxTB BHO - {F1FABE79-25FC-46de-8C5A-2C6DB9D64333} - C:\WINDOWS\System32\AlxTB2.dll O3 - Toolbar: Alexa - {3CEFF6CD-6F08-4e4d-BCCD-FF7415288C3B} - C:\WINDOWS\System32\SHDOCVW.DLL O4 - HKLM\..\Run: [systemdll] driver32.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [WareOut] "C:\Program Files\WareOut\WareOut.exe" O8 - Extra context menu item: Alexa Web Search - http://client.alexa.com/holiday/script/actions/search.htm O8 - Extra context menu item: Get Alexa Data - http://client.alexa.com/holiday/script/actions/sitedata.htm O8 - Extra context menu item: Mail to a Friend... - http://client.alexa.com/holiday/script/actions/mailto.htm O8 - Extra context menu item: See Related Links - http://client.alexa.com/holiday/script/actions/related.htm O8 - Extra context menu item: Write a Review... - http://client.alexa.com/holiday/script/actions/review.htm O9 - Extra button: Alexa - {9D74677A-E227-40fb-9511-F7E92EA4083A} - C:\WINDOWS\System32\SHDOCVW.DLL O9 - Extra 'Tools' menuitem: Alexa Toolbar - {9D74677A-E227-40fb-9511-F7E92EA4083A} - C:\WINDOWS\System32\SHDOCVW.DLL O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O15 - Trusted Zone: http://*.63.219.181.7 Ok ......now click fix marked .... Once its finished .......reboot and let us know how thing are. dl65 |
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| 1960. |
Solve : raba.exe? |
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Answer» I keep havind a screen COME up so that I can block or give access to raba.exe I have deleted this file but it keeps coming back up. Where is raba.exe comming from and do I let it open up my computer?I searched all over for this and FOUND nothing. Can you give us some more INFORMATION? |
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| 1961. |
Solve : Classical Muisc Plays when I open any browser? |
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Answer» Hi. Whenver i open any WEB browser including IE, Netscape, Mozilla and Opera, cheesy classical music starts playing. It happens after about ten minutes of browsing...doesnt matter what site im on or anything. |
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| 1962. |
Solve : unwanted icon? |
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Answer» when i boot up my computer i get lauch der biz.com icon on my desk top plus it ALSO then it appears as my homepage address in ie properties another problem i have is my TOOL bar is different on some SITES i visit i have a bt yahoo toolbar which i have customised but on some site when the page loads up i have a different tool bar i am using win xp sp2 loadedDo you have Spyware protection? If not, then get Microsoft ANTISPYWARE for FREE... Link: http://www.microsoft.com/downloads/details.aspx?FamilyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en ... |
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| 1963. |
Solve : I Only want to know? |
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Answer» hello i want to know if my operative system has anything of spyware only for sure there you have my hijack this log |
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| 1964. |
Solve : Trend Micro customers suffer weekend mayhem? |
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Answer» http://news.com.com/Trend+Micro+customers+suffer+weekend+mayhem/2100-1002_3-5683219.html?tag=nefd.top http://www.trendmicro.com/en/support/pattern594/overview.htmYou are my SAVIOR!!!!!!!! i had no freeking clue why my cpu was doing 100% thank you soo much if only i KNEW this a week ago!!!!!!! but thanx so much |
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| 1965. |
Solve : Viruses, Trojans & Worms; OH MY!? |
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Answer» Hey, all! ...Viruses ........It's not a matter of "if" she ends up with one , but rather "when"......... E mail........if using Outlook Express .......make sure that the message preview pane is disabled .... <---- Nods i agreement. Yeah, i tried to talk her into it, but it looks like she'll need another virus infection to convince her. Your idea of disabling the message preview is a good one, DL. If you can read the message, you've already opened it. And Outlook Express--DON'T GET ME STARTED! it's so automated it MAKES a virus programer's job a cake walk! That's why i prefer to use the free Eudora Lite email program, because you can disable all automation. It's a free download from Qualcomm: http://www.eudora.com/download/ Regards, Doc Gussery: Thanks for the great advice! Another good idea, which i recently read in a Microsoft text, is to have Windows require that a user press CTRL, ALT, DEL before logging on. The textbook claims this prevents Trojan Horses from capturing user names and passwords, because the key combination is only recognized by Windows. If anyone wants to enable CTRL, ALT, DEL to log on in Windows XP Pro, she should do this: 1. Click Start > All Programs > Administrative Tools > Local Security Policy 2. Double-click Security Settings; double-click Local Policies; double-click Security Options 3. Scroll down to "Interactive logon: Do not require CTRL+ALT+DEL" and double-click this value 4. Select Disable and click Apply and OK The next time the computer is started, Windows will prompt the user to press CTRL, ALT, DEL before she may log on. Regards, Doc Yep Doc, CTRL+ATL+DEL is a must. It is one of those automatic things I do when setting up a computer that I completely forgot about it. Read this: Setup and Secure your PC once and for allI agree, gussery! Thanks Commando! i'll check that out. I picked up a little book on XP. In it are these suggestions to enhance security by closing back door security holes: A. Disable the file sharing service for Internet connections (this will not disable Local Area Network file sharing): Open the Network Connections window, right-click the icon for your Internet connection and choose Properties. In the General tab, clear the checkbox next to the "File and Printer Sharing for Microsoft Networks" option. B. Turn off SIMPLE File Sharing, which may allow anyone, anywhere to access your personal files without your knowledge (this security hole is turned on by default in XP!): Go to Control Panel > Folder Options > View tab, and turn *off* the "Use simple file sharing..." option. (I don't think that turning off this option is available in XP Home.) C. Universal Plug & Play (UPnP), which XP supports out of the box, may open additional vulnerabilities on your system because it allows devices on your network to announce their presence. To disable UPnP, click Start > Run > type services.msc and press ENTER. Find the SSDP Discovery Service and double-click it. Click Stop to stop the service and change the startup type to Disabled to disable it in the future. D. The Messenger Service (which is DIFFERENT from Windows Messenger) allows users to send messages to others on their network. Unfortunately this may be exploited by spammers to produce annoying pop-ups windows. To disable this, open the services window (as described above), double-click the Messenger entry in the list, and click Stop to stop and Disable to disable it. E. The Remote Desktop feature, which may allow someone "in the know" to control your computer over the Internet, is enabled by default in XP. Unless you specifically need it, it should be disabled. Go to Control Panel > System > Remote tab, and turn off both of the options in this window. |
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| 1966. |
Solve : letter replacement malicious code?? |
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Answer» I'm having a wierd problem, and haven't been able to find any info on it. I built a new computer for my mother-in-law 2 wks AGO. Everything on it works great, EXCEPT her POP email and WebCT account login. First the email: When I type her name into the user display field, it all looks correct. Same with the signature option. When sent, the receiver sees that the email is from MFEMF MFEMF (replacing her first and last name) and the signature is the same problem. When I apply her settings to MY email software, it sends as it should. When she uses the net version of her account, it works fine. When I go into her email program and change the user display to anything ELSE, it sends as it should. If I add her name to it, her name, and her name only, comes out as MFEMF MFEMF, everytime, and everything else is correct. Does this make sense? The secondary problem is that she can't log onto WebCT for her online school. WebCT says "invalid user name" . I "think" her user name is her first and last name. Does anyone have any earthly idea what is causing this? Virus? HARDWARE? Thank you for any suggestions... |
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| 1967. |
Solve : Trojan.Vundo.B grief? |
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Answer» Norton AV found Trojan.Vundo.B on my system. (I run Windows XP Home, Adaware & SpyBot. and IE 6.0.2800. ) I downloaded the NAV FxVundo.B removal tool, and it says it fixed 4 registry entries, but 1 will be fixed upon reboot. I reboot, and the silly thing is BACK! I know WHERE it is in the registry, but it says it can't DELETE it, and that access is denied. It says it might be in use. It's hiding in the HKCU\Software\Microsoft\Windows\CurrentVersion\Run directory. Any ideas on how to get rid of it for good? According to the Symantec site, removal was supposed to be EASY! It's just an adwrae trojan, but I don't want to spread it to anyone, and I want that darn meesage to go away. |
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| 1968. |
Solve : Virus messing w/my firewall?? |
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Answer» I recently downloaded a video that came w/a codecs.exe file to play said video. After I double clicked on the file, it extracted the files and then restarted my computer. However, after booting up, I keep getting a pop up in my system tray saying that no firewall is turned on and despite enabling it over and over, it keeps turning off w/the same pop up bubble. Also, when looking @ my norton antivirus, the auto protect is off and the "enable" button does not respond. Also, the email scanning OPTION of norton has "error" next to it. Did I DOWNLOAD a virus? PLEASE help. |
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| 1969. |
Solve : norton antivirus 4.0? |
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Answer» I have an older COMPUTER and crashed it the other day I have nortons antivirus 4.0 for it but I can't do a live update I get a ERROR message saying that the internet connection was lost but when I had it up and running before it would update with no problem on the internet I'm using aol 7.0.could some ONE TELL me if I have it set up wrong I know it is an old program but.Thanks...... Which operating system are you using? |
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| 1970. |
Solve : drwtsn.exe? |
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Answer» I am currently having a problem opening my files, everytime I click on one of my folders my computer freezes up. To unlock my computer I have to go into task manager and end the process named drwtsn.exe. I believe a virus may be the cause of this problem but I wanted to see if anyone knew a remedy without loading any anti spyware software. Also can someone explain to me what that file does. I am currently using Windows XP. |
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| 1971. |
Solve : virus still comes back? |
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Answer» i use stinger and ad aware to remove the IRC-Sdbot trojan but it still comes back when i reboot. plz help |
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| 1972. |
Solve : Delayed keyboard strokes? |
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Answer» I am running XP and run Ad-aware, Spybot, and AVG and they are clean. When I type, there is a DELAY between my keystokes and the monitor. I ran maintenance Wizard to clean up files, run SCANDISK, and run defrag but nothing helps. Any Suggestions?cojack.....Is this something which has just started ? Did you download something which may have caused this ? |
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| 1973. |
Solve : Missing or corrupted files.......HELP!? |
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Answer» OK my daughter was online one night and she was in a chat room and someone ask if she wanted his pics and she said yes of course.......grrrrrrr WELL the attachment was NAMED mypictures.exe and her not knowing she d/led it......At the same time , the sender told her Restart her computer......grrrrrrrr well it wont restart. This is what I get. |
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| 1974. |
Solve : I Hate SpyBuddy!? |
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Answer» Please, please HELP. AOL Spware PROTECTOR uncovered SpyBuddy, Guardian Monitor, and Start Now on my laptop. I deleted them, and then.... Windows XP Home Version (with SP1) Immediately perform Windows Update. First install WinXP-SP2 from Windows Update and then all the Critical Updates (about 19 of them). Quote Immediately perform Windows Update. Okay....all done. (I have the SP2 Update CD). I had SP2 installed when it was newly released by Microsoft, but it made me computer unstable so I took it off. Hope it handles it better this time around. (Sure took enough free space. ) ----Paula |
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| 1975. |
Solve : marketscore? |
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Answer» HOW CAN I GET RID OF IT?Do you have antivirus or antispyware software that can remove it for you? Also, PLEASE stop using all CAPS... In our computer world TODAY, all CAPS MEANS that you are yelling at us, and is seen as "rude". |
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| 1976. |
Solve : hit by virus? |
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Answer» i want to know that few weeks back my sis friend got FAKE mail from her yahoo messenger id.i dont know what type of virus it was and how can we get rid of it.she is still using that yahoo id but with changed password.what type of virus it was?is there any way to proof that, that mail was not from her side?and what are the precautions to get rid of such virus.she didnt send that mail but the friend told my sis that it was really a bad mail and so the friend dont want to talk my sis further. |
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| 1977. |
Solve : Using a Router? |
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Answer» I had two computers and was using a ROUTER. I got RID of one of the computers. I was told that I should KEEP using the router as it provided a degree of SECURITY.... Is this so..... Thanks, Jim Quote ...I was told that I should keep using the router as it provided a degree of security.... Is this so..... YES it is. Router Security |
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| 1978. |
Solve : Virus Struggle? |
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Answer» i'm having some problems .... i've run antiVir, ad-aware, hijack this and spyware search and destroy HOWEVER i havn't posted my hijack list. and antivir found a number of viruses which have been deleted. now ONE of the problems i've been having is that my norton antivirus will no longer work second any java or activeX programs on the internet will not load. i cannot add any new hardware drivers such as a digital camera and at startup no programs will run for about 5 minutes. anyhelp will be greatly appreciated.listoparacristo ......Well first off.......which operating system are you using ? |
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| 1979. |
Solve : Bulk Mail? |
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Answer» Hello ,i recently checked my personal e-mail while in the office and noticed that i had a lot more than usual in my bulk mail. when i opened my bulk mail box i was supprised to see all my business contacts from the office in my personal e-mail account , with a foreign language ,(looks like French) in the subject field,.. Does anyone know what mught of happen |
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| 1980. |
Solve : Strange Icon in Tray? |
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Answer» I noticed an icon in the tray next to the clock that is labeled "safely remove hardware". Right click revealed nothing about the item and I won't left click on it. I use AVG for virus protection and run daily scans. There was no recent reports of infection. I then installed Avast and Ad Aware. Both reported different items to remove. The icon remains. My os is XP Pro. Any ideas as to what this icon is,( I suspect it might be an auto format routine), and how I can remove it. |
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| 1981. |
Solve : Wonders never cease? |
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Answer» What next ONE WONDERS>>http://news.bbc.co.uk/1/hi/technology/4580389.stmQuote It EXPLOITS a known VULNERABILITY in Microsoft's Internet Explorer (IE). http://www.mozilla.org I rest my case... |
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| 1982. |
Solve : Oh please help me...? |
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Answer» Hi!! |
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| 1983. |
Solve : Activity Log in Norton AntiVirus? |
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Answer» I was checking my activity log in Norton ANTIVIRUS and found the following entry under "System": NetBIOS commonly communicates on ports 137, 138 and 139. If your network or computer has a firewall setup that blocks any of these ports it is likely warning messages will be received when your computer communicates with another computer that utilizes NetBIOS (for example Microsoft Windows). To prevent these errors or warnings you must PROVIDE access on these ports. In matters of good and bad. It is a good thing. |
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| 1984. |
Solve : First of all..you guys are great!!? |
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Answer» seriously, I've read alot of your post (Q&A's) and because of your wit and knowledge, I decided to post my own problem. |
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| 1985. |
Solve : Can't access Regedit or Task Manager? |
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Answer» Help! One of our users opened a virus laden email and now that MACHINE can't open either the registry or the taskmanager! I'm running AD Aware and CWShredder but am otherwise in the DARK. Also, Symantec Antivirus Corporate has been disabled and I can't VISIT the Symantec web site. |
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| 1986. |
Solve : Something has killed my computer - HELP!!!? |
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Answer» I WENT out of town this weekend and turned my computer off before I LEFT. Everything was working fine then. Tonight I turned it on and I get a chkdsk configuration page before my computer loaded up. Said Windows XP was checking my configuration and such. Then I noticed it said it was deleting some corrupt files. Well, it did all of this, and then it automatically went to reboot, and now NOTHING is loading up on my computer. I just get the Compaq page then the Windows XP boot page with logo and then NOTHING. I tried loading in safe mode and i just get a blank black screen that says safe mode as usual but nothing else is on there (meaning my files and desktop icons). I noticed last week that my keyboard was acting up - certain letters wouldn't type and then nothing would work. It was also typing a bunch of gibberish before that by itself. I fugured my keyboard was broken so I hooked up another one and then it worked fine. Everything else has been working fine, too. My computer has not been slow or anything. I am not sure what just happened tonight. But my computer is now just a dead black screen. I hope someone can HELP!!!! |
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| 1987. |
Solve : Help with hijackthis? |
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Answer» I ran hijackthis and I can't get rid of some of these files that I think are viruses. After I "fix" them they come back either with different name or same name. How do I permently get rid of them? I am using AVG Antivirus which comes back no virus found. I also ran Yahoo Anti-Spy and removed all items. I want to get rid of whatever it is cause I keep getting an error message Windows Explorer has encountered problem and needs to close.Mandy....Sound like a trojan.....( partcularly if it comes back with a differant name ) |
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| 1988. |
Solve : Is this because of a virus?? |
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Answer» Yep, its me again... GRR... anyway! |
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| 1989. |
Solve : Does anti-spyware work?? |
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Answer» I have a problem with spyware and I was wondering if the anti-spyware programs Im looking at like Sunbelt SOFTWARES CounterSpy 1.0 are able to find and delete the spyware on your computer?Jack Johnson.......If you have Win Xp installed , I would D/L Antispyware Beta.......... get it at ......... |
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| 1990. |
Solve : Can spyware completely block internet access?? |
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Answer» Hi there cyber gurus - need your help! I am RUNNING windows xp HOME and I recently connected to a new broadband server without any undated antispyware on my computer (dumb I know :-/) Consequently I received a flood of spyware which would cause my computer to freeze up everytime I was connected to the net. I downloaded Adaware, Spybot and Windows antispy as well as another free antivirus program (ASL?) and ran them on my computer. They picked up a lot of spyware and I was able to clean it - but it would keep reappearing whenever I connected to the net. My PC works fine when I'm not on the net but FREEZES up whenever I connect. I've tried about five of the latest antivirus/spyware programs but nothing seems to work. Any solutions? (short of wiping the whole drive and starting again)best option.......scan in safe mode f8 key on boot...disconnect from the net......and disable system restore.....And just to answer your question in the subject line, YES. Spyware CAN block internet access if that's what it was designed to do. |
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| 1991. |
Solve : hijacked browser? |
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Answer» My homepage is being CHANGED. it is being changed to blank which has a search for stuff like *censored*. Download spyware protection... May I suggest Spybot earch and Destroy? (Microoft ANTISPYWARE is better if you have Windows XP) My homepage is being changed. it is being changed to blank which has a search for stuff like *censored*. GO to .... http://www.majorgeeks.com/download3155.html and Download Hijckthis V 1.99.1 and save it to your desktop .........then run ascan and save log and post it here for us check for you ... Cheers dl65 Quote Ahem... MSN all the way! Amateur Install and apply the following applications: AVG Free -- Anti virus scanner Adaware SE Personal -- Anti spyware scanner Microsoft Antispyware -- Anti spyware scanner. Windows XP Home and Professional only. Spybot Search & Destroy -- Anti spyware scanner ZoneAlarm Free -- Free FIREWALL - more user friendly Sygate Personal -- Free firewall - more configuration options |
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| 1992. |
Solve : DIABLO???? |
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Answer» Has anyone outthere heard of this |
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| 1993. |
Solve : ACPI BIOS error message? |
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Answer» AMLI: ACPI BIOS is attempting to read from an illegal IO port address (Ox71), which lies in the Ox70-Ox71 protected address range. This could lead to system instability. |
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| 1994. |
Solve : Help to completely remove kazaa and other programs? |
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Answer» I need help to completely REMOVE kazaa and help to remove other programs. I did PUT remove programs but it doesn't work. Does anyone know any programs that could help me and that are free? Also my task manger won't open cause it says that my task manger has been disable by adminstrator?Jeffboi..... What operating system are you using ? |
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| 1995. |
Solve : Info on virus? |
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Answer» I have/had viruses and can't find anything on them. Hoping you can help: |
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| 1996. |
Solve : messed up windows and trojans? |
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Answer» ok I got these trojans but I DUNNO where from or what the are HOOKED to I got windows XP sp2 with messed up .exe AND . LINK files * maybe to the trojans Exploit Byteverify-Exploit Byteverify Jv/Sheil BackdoorAVW http://housecall.trendmicro.com/www.download.com and GET AVG. |
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| 1997. |
Solve : W32.Netsky.P@mm!enc? |
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Answer» I use Norton Corp v8.1.0.825 and i opened my email client yesterday and it immediately detected [emailprotected]!enc and quarentined my whole INBOX. I use Mozilla Thunderbird. There are some very important emails in there that somehow i have to salvage. Anyone have any idea at all how i can get my emails from my inbox back? The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.I tried that and also tried restoring it and running AV and for some reason it just won't clean it.1. BOOT into safe mode -- Press F8 before loading Windows and select safe mode 2. Disable system restore 3. Rerun scan.ok I did that and it still puts the whole inbox in quarantine and will not let me clean it. |
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| 1998. |
Solve : Unable to access internet on Windows 98? |
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Answer» please help!! |
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| 1999. |
Solve : xml parsing error?? how do i fix it?!? |
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Answer» everytime i tried to view history |
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| 2000. |
Solve : The BEST Antivirus program?? |
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Answer» Hey Flame, Well, AVG sounds great but it doesn't come with a firewall. That would be an added cost. dl65 & hywaydave, please keep us POSTED on how AVG works out for you. That's where another free product comes to play.... Zone Alarm. I'll keep ya posted, but AVG has been great to me. I had to rely on AVG on some computers I've worked on when NORTON and McAfee didn't do their jobs. Hey everyone Nortons Antivirus 2005 is the best by far I also have a 1-800 24 on call number for Nortons and everytime i have called i have been helped and its been no problem I will SEND the phone number for the live (FREE) 24 hour service for nortons in a little bit As for spyware, Nortons is mostly virus i would get the free Beta from Microsoft and purchase another spyware pkge that works I have two great ones with wonderful fast support Counterspy and the other is Spyware-doctor. Both work great and are fast When I was a defense contractor we used NAV. When I bought a machine, McAfee came with it and was soon uninstalled. I have been with AVG for two years now, and I love it. I occasionally put NAV on my sandbox, and it never finds anything that AVG missed. I also do the same with all new releases of Panda, and whatever else I stumble accross in my CYBER travels, and nothing has ever found a legitimate issue that AVG missed. In fact, sometimes the other apps find legit things and claim that they are nefarious. FWIW, I also run Ad-Aware, Spybot (with Tea-timer activated), MS Spyware removal, and PREVX. I am behind Agnitum Outpost Pro (for networking), and my sandbox is also currently evaluating PestPatrol 5.0.1.5. It has found nothing that the others missed. In addition to that I am behind a retail Linksys Firewall, natted, with the defaults all changed to obscure settings. Defense in Depth needs to be anyone's mantra if they are interested in security. All of the apps LISTED above can be found at www.download.com. keep yourselves safe!Do any of these remove the sdbot virus variants? Norton said it did but the virus reappears. I've got Microsoft's Anti virus running but that doesn't clean it up. Does AVG clean it up? F-Secure is suppose to but haven't trird the free download yet. Do any of these remove the sdbot virus variants? Norton said it did but the virus reappears. I've got Microsoft's Anti virus running but that doesn't clean it up. Does AVG clean it up? F-Secure is suppose to but haven't trird the free download yet. Microsoft has no anti-virus software. Removing a virus does not quarantee that it will not come back. You should look into better protecting your computer.Excuse me - I meant Microsoft Spyware. And before I protect it better I have to get rid of the virus it has. Until I can get rid of all the hidden/modified/whatever files it will keep reinstalling when I boot up the machine, so I'm trying to find out what will get rid of the virus. Thanks for you helpBackdoor.SdBot information and removal instructionsRaptor seems to have set you up. There are more than enough recommendations in the rest of the thread to provide you with some guidance as to what you should be using. Also think of spywareblaster and spywareguard, both free, to provide you with some shielding. Hope this helps!http://www.majorgeeks.com/AntiVir_Personal_Edition_d955.html and sygate.firewall........get in quick before m$oft buys them out...... |
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