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251.

Solve : s3vs8b9b & s3vseeh3 on C-Drice?

Answer»

I found s3vs8b9b & s3vseeh3 as files on my C-Drive with no extension -- not hidden either.  They each consumed 61.2 MB's.  Using 'details' in the view menu, I ascertained they were probably put on my hard drive in July 2005. I didn't notice them until 23 Aug 05.  They won't open in Word or Word Pad and I can't find any information from google, Symantec or anywhere.  
    I run Windows 98SE, with NAV, NPF, Ad-aware, Spybot S &D, SpyCop, Pest PATROL and CWShredder -- all of which are updated FREQUENTLY and configured correctly.  None of them came up with ANYTHING during several scans and Windows Updates.  I copied the files to an Iomega 250 Zip disk and deleted them from my hard drive.  There has not been any obvious problems up to now.  I also hadn't noticed any problems before I deleted them.  I also ran Norton WinDoctor and found no lost connection to the Registry.  What could have possibly put these two files on my hard drive and what are they?  ThanksThey might be temporary files for a certain program. Quote

    What could have possibly put these two files on my hard drive and what are they?  



Ummmmm - spyware, virus goodies, or similar come to mind. SOMETHING you clicked on because it looked like an enticing link and took you to a web page and downloaded ActiveX oatmeal onto your drive?

S3 screams of video to me.     Thanks to all that replied.  It's pretty obvious that whatever put that on my C-Drive didn't do any damage or CAUSE problems.  Deleting both files simply eliminated them and freed the many MB's being consumed without any problems.  
    Apparently, it was some type of Video or ActiveX files for temporary storage.  
    Thanks again for the responses.
252.

Solve : Self-Rebooting Computer's Browser Likes tttttttttt?

Answer»

I'm hoping that someone here might be able to assist me.  My wifes computer (running Japanese Windows XP) has recently started displaying some strange characteristics.  Within the last week it has started to reboot itself occassionally (growing in frequency), insists on repeating the letter tttttttttttt whenever something is typed in the address bar, search engine, etc....., and today has stopped booting correctly.  It will stall halfway in the boot, pause for a while, and then release an unrelenting high-pitched beep until I hit the F1 key...at which time it will finish the boot.  I have checked the keyboard for dirt/grime under the keys, etc...., I've played around with msconfig, logged in as admin under safe mode, done a system recovery, etc....yet all problems remain.  Does ANYONE know if this is some form of virus?....a hard disk problem?.....or have any other ideas which might help me rid the computer of these annoyances?  Thanks.

JohnA quick way to rule out viruses & spyware.

Free online virus scan
http://www.pandasoftware.com/products/activescan.htm
Free online spyware scan
http://www.pandasoftware.com/products/spyxposer/com/spyxposer_principal.htmDoes it type that tttttttt right to left or left to right?Does it emit a strange green light?It types the ttttttttt from left to right, just like someone were sitting there with their finger holding the "t" key down.  Sorry Raptor, no green lights...at least not that I have noticed anyway.I'd still call for an excorism.

Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls MAY cause problems


ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware remover. Post the HijackThis LOG generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.butlerbach
Can we rule out viruses yet?So far I've used Norton, McAffee, Trend Micro Housecall,
Spybot S&D, and I've looked up every application running in the Task Manager....nothing....the problem remains....  This is getting really old now.  I've seen other posts around the internet with the same symptoms, but nobody seems to have any information.butlerbach.....How about running a hijackthis scan and posting it here ..it may show something .
http://www.download.com/HijackThis/3000-8022_4-10227353.html


dl65  OK...below is the hijackthis log....anyone see anything unusual....(remember....it is running Japanese XP)
-----------------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 22:49:39, on 2005/10/03
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\conime.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Hanada\Local Settings\Temp\hijackthis[1].zip ‚̈ꎞƒfƒBƒŒƒNƒgƒŠ 1\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: ƒ‰ƒWƒI(&R) - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [{262CF15F-287A-4D26-8EAF-3B28BF7F018F}_UserSetup] C:\PROGRA~1\SHARP\PAGEDE~1\UserInit.exe
O4 - HKLM\..\Run: [DialApp] C:\Program Files\SHARP\mt\3.1\bin\DialMng.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O8 - Extra context menu item: SHARP ‚Ø‚½‚Á?I–|–ó - res://C:\Program Files\Sharp\PowerEJ\BIN\QuickTrans.ocx/234
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related LINKS - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://www.spacetown.ne.jp/
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (³²Ù½ÊÞ½À° On-Line Scan) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O23 - Service: AVSync Manager (AvSynMgr) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe

butlerbach.....  Well before I get into checking your log....I notice that the pc in question doesnt have the latest M/S updates , in fact it doesn't appear to have even SP1 ............
The first thing I would do is get it current as far as updates are concerned ...it's a way out of date .......


dl65  A good reformat ought to teach it a lesson!Disable Automatic Reboot on System Failure. Quote

A good reformat ought to teach it a lesson!


Gets my vote everytime. If you are an amateur and you screwed up your PC, the Windows fairy isn't going to play nice.

And why should it? The reason famine exists is probably because of your extreme negligence. Hence having to reformat.Replace the keyboard...

patio.
253.

Solve : being spied on?

Answer»

First I will say that I know very little about computers and understand very little that is discussed here. After a year long relationship with a software designer I was told that he had been reading my email for a month. He gave me quotes. He read back a year because I don't delete things. He had not had access to my computer so he must have done this remotely. Is this possible?! How is this possible? I have changed my password but I don't know that this isn't still going on.Change all passwords you are currently using. Do not use NAMES or numbers only. Use a combination of letters, numbers and reading marks.

What E-mail provider are you using and have you spoken with them?

Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems


ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.

Read the articles at How tuff Works on Computer security and technology. EASY to understand.Do you work with this person? If so, does this person hold a higher rank?

[glb]Flame[/glb]Yahoo. No I haven't contacted them. How would he be able to do this? Can he do it again if I change my password?No I don't work with him.  Why?We don't work together but we had a lot of mutual friends that won't speak to me anymore. I don't know all that he has told them but I do know he has told people about some things from my emails. Quote

No I don't work with him.  Why?


Becuase is he has a higher rank than you in the same job, then he may be entitled to see them.

[glb]Flame[/glb] Quote
Yahoo. No I haven't contacted them. How would he be able to do this? Can he do it again if I change my password?


It will at least eliminate the chance of him knowing your password.

What else does he know about your computer or E-mail accounts?

Do you want an entirely NEW E-mail adress? Yahoo is not trustworthy, anyway.He knew my two accounts adresses and then apparently passwords. He helped me set up the first one on his laptop. The second one I opened after we were broken up and he shouldn't even have known it existed.Could be a keylogger.

Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems


ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.
So does this mean that he can read anything that I type on my computer and therefore read my passords also? How would he get this on my computer? When he started this he didn't have access to my computer. I never noticed anything. Quote
So does this mean that he can read anything that I type on my computer and therefore read my passords also? How would he get this on my computer? When he started this he didn't have access to my computer. I never noticed anything.


One does not need physical access. He may have see you type your password or perhaps guessed it. (Some people seem to think that their pets names make good passwords..)

He may be connecting to your PC through remote desktop or something similiar. However, knowing your password is most likely the issue here.


This is the second time you have ignored the list I posted.

If you ignore it once more, I will RETREAT myself from your issue.Sorry. I didn't mean to ignore the list. I have since reading that,  changed my passwords again and am checking out the list to try to figure some of it out.You will want to:

  • Install a virus scanner (AVG Free)
  • Install a Spyware scanner (Windows XP Antispyware is recommended)
  • install a firewall (ZoneAlarm is the most userfriendly)
  • to post a HijackThis log.
Okay. Thanks. I am working on the list.


Logfile of HijackThis v1.99.1
Scan saved at 3:11:36 PM, on 9/25/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\tp4mon.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\bmmw\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.washington.edu
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Patient Care Services IS
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [TrackPointSrv] tp4mon.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Free People Search Agent] C:\Documents and Settings\bmmw\Local Settings\Temporary Internet Files\Content.IE5\D0KVXDOP\FreePeopleSearchAgent_v1[1].exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://www.washington.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = u.washington.edu,washington.edu,mcis.washington.edu
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = u.washington.edu,washington.edu,mcis.washington.edu
O20 - Winlogon Notify: EFS - C:\WINDOWS\SYSTEM32\sclgntfy.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe

254.

Solve : What If Your Computer Asks To Reinstall Windows??

Answer» What Does It  Mean If Your Computer Asks You To Reinstall Windows - Sidewinder News

Important Info For The Infected


I don't know how common this problem is out there right now, but I work in IT at a college campus and we have had a rash of Sidefind.
It's a very nasty little bugger and is usually accompanied by 180search, webrebates, and IST slotch bar.

We get calls to remove spyware constantly, but a few weeks ago THINGS started going wrong. A worker went out to remove spyware and came back in carrying a crapped out machine. He said the spybot S&D removed a bunch of stuff, but was unable to remove one called sidefind. He accessed add/remove programs and clicked on sidefind to remove it. As soon as he clicked on the remove button the machine restarted itself. When it came back up Windows 98 appeared not to load. Instead the screen gave the MESSAGE that windows needed the product key code to begin installation.

He thought he somehow screwed up, brought the machine in and we reimaged it. The next machine to go down didn't even make it through spybot S&D's entire scan before it hit sidefind, restarted itself and asked for the product key. We reimaged it. We ended up reimaging about 6 machines which sucks because we weren't able to save any personal data off of them since we could not access windows.

Now I am hear to tell you, we have finally found a FIX to prevent reinstalling windows and losing everything. It didn't sit right that a virus could uninstall you operating system. We knew that the screen asking for the product key was probably a false screen that the virus was placing there in order to gather key codes. We blitzed out a few machines before we were able to solve the problem. If this happens to you, don't reinstall windows.

Restart your pc and as it is coming back up hit the F8 key like you would to boot into safe mode. Instead of safe mode, choose command prompt only. At the command prompt type in scanreg and restore a backup copy of your registry. I RECOMMEND choosing the oldest copy.

Then restart pc like NORMAL and it should come up just like it was before it freaked out. Then you can work on getting rid of the spyware in your normal fashion.I wonder what would have happened running scans from safe mode?Here was a solution posted there:

I've had problem with Sidefind and 180search etc... on several machines a few months back. I didn't research it too much but after much frustration of finding the source. I've found that the trojan plants itself into the Windows folder and from they're continually uploads itself to any local network. Any Windows based computer without the proper security updates or firewalls can recieve the uploaded copy of the trojan and is then infected. Any attempts to remove the programs associated with sidefind is futile (even going so far as to remove the regkeys manually) because they will just be downloaded via the trojan. Even removing the trojan is useless in that they're must be a back-up somewhere that I wasn't able to find. All in all this is a major pain. If your trying to install a fresh copy of windows on a pc hooked up to a network then make sure you unplug your connection until you get a firewall or a hard copy of the security updates.Either the text you copied is outdated or the mechanic didn't know what he was doing.

Spybot S&D has become obsolete.
255.

Solve : What is the next step in computer security??

Answer»

I am very curious if someone could educate me on what the next step in computer security is for an amateur like me.

  • Router (Hardware firewall)
  • Software firewall
  • Anti virus scanner
  • Anti spyware scanner
  • Disabling unnecessary and possibly dangerous Windows services
  • Using Mozilla Firefox, controling cookies and having Javascript disabled unless needed.
  • Using passwords in the form of 3 letters, 3 numbers and 3 letters.
  • Never acquiring spyware, viruses or anything related.
  • Having the latest definitions/updates installed.
  • Never accepting [strange] attachments


If you look at this, it all SEEMS rather shallow and obvious. What am I missing? Should I go into more details regarding one of these subjects? Am I lacking? Am I too paranoid? What can use improvement?
So, I am secure as I can be?  Read emails in plain text.
Don't use IM programs.  Quote

1. Read emails in plain text.
2. Don't use IM programs.


1. Been there
2. And why is that?If you don't know, then you better learn...   Quote
If you don't know, then you better learn...  


Your logic is flawed. I created this thread to learn, I am learning if you provide me with the correct answers. However, since you were unable to and only stated the obvious I will simply assume that your knowledge is below that of mine.

Would you perhaps like a crash course in wittiysm and computer security, Fed? For you it's half price.

Google for +im +vulnerable
you will find what you seek there.
I hope this helps you.
What is wittiysm, I want some, where do I get it? Quote
What is wittiysm, I want some, where do I get it?


I think Joleen put copyright on that word.

I never discuss important details through Instant Messaging.

The essence of speaking lies in not speaking at all.Raptor, although this has nothing to do with your problem i feel i must just make a small comment on your behalf. i have been using this forum only RECENTLY and several people have been of great help, even if only to hopelessness of a situation, including yourself and merlin2 for which iam sincerly thankfull( this is not an arse lick). unfortunately, i have noticed that there is a large number of  contributers who seem to miss the whole point of this forum experience and seem only to want to point out others ignorance in certain subjects. surely that is why we place posts, to assist others if we can, learn if we can, not massage our egos and placate our obvious insecurities and fed like holier than thou ids. if you cant make a positive comment, dont bother!Darthpaul... My friend... I think it's only fair to warn you... I think typing that message was a mistake...    Good luck friend... I knew thy well...  

[glb]Flame[/glb]no offence was intended, and i hope none taken. i am using this forum to try and learn from people who obviously have more knowlegde than myself, and a lot has been learned ALREADY from all have posted on this thread, i shall now *censored* out
Quote
Darthpaul... My friend... I think it's only fair to warn you... I think typing that message was a mistake...    Good luck friend... I knew thy well...  

[glb]Flame[/glb]


I didn't know this place had turned into a dictator and censurship?Sorry lol  Just a natural reaction lol

he'll threaten to come over to your house and kill you.

[glb]Flame[/glb]Only if you do not support el presidente.   Quote
I am very curious if someone could educate me on what the next step in computer security is for an amateur like me.

  • Router (Hardware firewall)
  • Software firewall
  • Anti virus scanner
  • Anti spyware scanner
  • Disabling unnecessary and possibly dangerous Windows services
  • Using Mozilla Firefox, controling cookies and having Javascript disabled unless needed.
  • Using passwords in the form of 3 letters, 3 numbers and 3 letters.
  • Never acquiring spyware, viruses or anything related.
  • Having the latest definitions/updates installed.
  • Never accepting [strange] attachments

If you look at this, it all seems rather shallow and obvious. What am I missing? Should I go into more details regarding one of these subjects? Am I lacking? Am I too paranoid? What can use improvement?



How about using Linux for all of your Internet activities then? You won't have to worry about the first 4 for sure.

You also log in under a user account, not the "root" or Administrator account so system FILES would not be affected if something did happen.

You could even run it from a LiveCD so your hard drive would not be accessed. Heck you don't even need to have a hard drive installed in the machine!! When you reboot you start all brand new. No way to contaminate anything there.

You could set up your system as a dual boot, rather doing all one or the other. Linux for Intenet and learning. Windows for everything else until you find the Linux equivalents of the programs you use and your comfort level increases.

There are virus SCANNERS for Linux, but those are not required except to keep from forwarding and passing along infected e-mail attachments to Windows users.

There is a solution for every level of paranoia.
256.

Solve : Search net engines?

Answer» http://news.com.com/New+worm+spoofs+Google%2C+Yahoo+and+MSN+sites/2100-7349_3-5886484.html?tag=nefd.topGood to see PANDA is on the job.  
We will now get a lot of questions from infected PEOPLE who can't access the FAKE Google when the site is shut down.

Free online virus scan
http://www.pandasoftware.com/products/activescan.htm
Free online spyware scan
http://www.pandasoftware.com/products/spyxposer/com/spyxposer_principal.htm
257.

Solve : my labtop?

Answer»

help me my labtop is acting werid!! every time i open a program it minizes back to the tray and the start mean go up a second and back down!!!i thought it was a virus and restored my computer. but after that same probleam!*censored* what i do. im scared!it may have affected my hard drive or somthing cause it to not restore or delete the virus! Well a system restore does not fix viruses!


You need a GOOD anti-virus and spyware.

Im sure Raptor will post you his great list here!

Download Microsoft ant-spyware out of that list!


ROSSVirus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems


ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

REMOVAL tools
The following FILES are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.A good reformat and reinstall solves most Windows problems (for a while)!


Quote

A giood reformat and reinstall solves most Windows problems (for a while)!


OR we could LEARN how to do proper maintainence.
Formatting is only the last resort.

dl65   Quote

OR we could learn how to do proper maintainence.
Formatting is only the last resort.

dl65  



True, if proper maintenance has been done and THINGS are as they should be. If not, and it is totally screwed up it is easier to blank it.

If this is not XP does Microsoft antispyware even work?

Those labtops can be difficult!  

Looking at date date of this post the questioner has probably died by now.
Microsoft Antispyware only works on w2k or better.
258.

Solve : really sick computer?

Answer»

first of all i want to say what a great site this is.  my home computer has been compromised severely and i found this site and printed several topics to try and none of them worked. first of all something disabled my mcafee install shield and virus scan. my taskbar is gone and i tried several of the methods ya'll posted to retrieve it and nothing worked.  secondly, i tried to "system restore" and it tells me my computer is not protected by system restore and it wouldn't run.  i checked all the settings for the task bar and it should show up.  mcafee has given me some instructions to try to solve their issues but i have to have a dos prompt and don't know where to find it in xp.  has anyone had any similar problems and could ya'll tell me where to get a dos prompt without my taskbar?
thanksPress F8 while your computer is booting and choose a dos prompt from there.thanks i'll give it a tryLet us know how you go with the taskbar problem please.will dothanks for all the info available here. i'm afraid nothing has helped and i may have made things worse.  as WELL as the missing taskbar and DISABLING of virus software the computer won't allow me to disable system restore. i tried to run a virus scan from grisoft several times and it stops somewhere in system32 files.  i ran hijackthis but the computer won't let me on the internet anymore so i couldn't send file or e-mail it elsewhere. i copied cwshredder and adaware and loaded them and ran them. they found several problems which they "fixed" but it still doesn't work. my question is, is there anyway to just reload and start over? it's a fairly new computer so i don't have a lot of files i am concerned with saving. Quote

is there anyway to just reload and start over? it's a fairly new computer so i don't have a lot of files i am concerned with saving.


You should look into this.

Before connecting to the Internet, install the FOLLOWING programs to prevent any security breaches:

Virus scanners
AVG Free
-- Anti virus scanner
Trend MICRO Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems


ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.i have installed cwshredder, avg and adaware and run them. they found some problems and "fixed" them but i wasn't cured.  when i tried to install microsoft antispyware i couldn't get past the "genuine" verification. thanks for the link to info about erasing the hard DRIVE. i will try that and load the other things you listed before i start trying to reload the other software. Quote
when i tried to install microsoft antispyware i couldn't get past the "genuine" verification


This must mean that you have never installed Windows XP SP2.

You should obtain a legal copy of Windows XP.actually i just got this desktop from dell less than a year ago with xp installed.  i have a reinstallation disk that came with the computer. can i try reinstalling xp with that disk and see if it solves my issues?yes you can ........just disconnect pc from the net........place the disk in the drive........answer the questions on screen.....ok when you have re-installed winxp,scan for bugs,before connecting back to the net.i will try it, anydody know about a utility in newer dell's that takes your software back to it's original state without reinstalling xp?  i just read about it somewhere and wondered if anyone had tried it.  i'll do a search here, i believe it's called "dell pc restore by symantec". anyway, i'll let ya'll know what kind of luck i have Quote
actually i just got this desktop from dell less than a year ago with xp installed.  i have a reinstallation disk that came with the computer. can i try reinstalling xp with that disk and see if it solves my issues?



That seems to be a very reasonable thing to do. Make sure you have SP2 on a CD and load it BEFORE connecting to the net. Make sure you have backed up data files you want to keep. Make sure you have downloaded any drivers you might need, unless you have a Dell Drivers/Utilities CD. Be sure and practice "safe surfing" in the future.
259.

Solve : Computer Hesitates?

Answer»

Every time I click on a program I want to use, I have to wait for 15 to 20 seconds before it kicks in. It doesn’t matter if I double click or try to open them with a right click. Everything hesitates. I had my hard drive reformatted in January updating the McAfee virus scan at that time. I developed the Newgenlook trojan and had it cleaned out in April. I had my dial up modem replaced in June. I run my Mcafee scan, Ad-Aware, Spybot, Spyware Doctor, CW Shredder, Registry Mechanic, Dustbuster, & Defrag just about every day.
The other day I was downloading a program, which took about 2 hours. When I returned I notice that every thing was working at regular speed, no hesitation. I shut down for the NIGHT and when I booted in the morning it returned to the hesitation. It happened again so I figured I’d leave the PC on but Then I started getting error messages so I had to reboot. Now I’m stuck with the hesitation again.
Also I use EZ CD creator to convert from MP3 to Wav. I use the recorder. Lately I’ve been getting skips in some of my songs. Not all but a few, very aggravating.
This hesitation is driving me crazy. When I run my virus scan I find nothing. Also in the add/remove programs I found these: Windows 98 KB891711 Update Windows 98 Q823559 Update, Windows 98 Q841305 Update, Windows 98 Q888113 Update, & Windows 98 Q890175 Update. I don’t ever remember seeing these. My printer also went on the blink so I purchased a new one. When I tried to install it I got this error message: The processor (CPU) on this computer does not meet the recommended system requirement. Current approx. speed: 498 MHZ – Minimum speed: 233 MHZ – Recommended: 500 MHZ. Currently installed CPU: Pentium III, Minimum CPU: Pentium II, Pentium II Celeron, Itanium, K6, Transmeta 5400 or faster. The printer is an HP6450 and it didn’t state all of  the above info.
I am computer illiterate so I don’t know what’s happening. Can you help??
Thank you, Tom Pokladowski



Download & run Everest Home Edition and under Computer Summary it will tell us exactly what your computer is.
Right click, select 'copy all' and paste it in here.

*A partial copy of mine so you know what to look for*

Computer      
Operating System      Microsoft Windows 2000 Professional
OS Service Pack      Service Pack 4
DirectX      4.09.00.0904 (DirectX 9.0c)
Computer Name      EDDIE-XS6QT4QNA
User Name      Eddie
     
Motherboard      
CPU Type      Intel Pentium 4, 2400 MHz (18 x 133)
Motherboard Name      Asus P4P800 Deluxe  (5 PCI, 1 AGP, 1 WiFi, 4 DDR DIMM, Audio, Gigabit LAN, IEEE-1394)
Motherboard Chipset      Intel Springdale i865PE
System Memory      512 MB  (PC2700 DDR SDRAM)
BIOS Type      AMI (08/20/03)
Communication Port      Communications Port (COM1)
Communication Port      Communications Port (COM2)
Communication Port      ECP Printer Port (LPT1)
     
Display      
Video Adapter      NVIDIA GeForce4 Ti 4200 with AGP8X  (128 MB)
3D Accelerator      nVIDIA GeForce4 Ti 4200 with AGP8X
Monitor      Plug and Play Monitor [NoDB]  (CX  276964)
     
Multimedia      
Audio Adapter      Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]Seems like your computer is due for a reformat.

There may come a day when the computer will no longer hesitate. Instead, it will simply have made up its mind and no longer load Windows. Create back-ups of all important files whilst you still can.

After doing so, try the following rather general suggestions:


  • Clean registry
  • Scan for Viruses, Trojan Horses and Spyware using different scanners
  • Defragment Hard Disk Drives
  • Clear Temporary files, Cookies, history, etc, etc.
  • Test the integrity of the Hard Disk Drive. It might be failing.
  • Uninstall all programs that you do not use
  • Download all Windows 98 critical updates.


If you need help with any of these suggestions, quote them and ask.

Quote
My printer also went on the blink so I purchased a new one. When I tried to install it I got this error message


Try TESTING the printer on another computer to see if the problem was caused by your PC or by the printer it self.

Gentleman and/or ladies,
Thank you for your help. Had a friend look at it and added some ram and new data cables. Seems like I need a new CPU to bring it up to speed. It's like the old girl is just that, getting old. Thanks again. Oh yea Fed that Everest is really nice!
Tom Quote
Gentleman and/or ladies,
Thank you for your help. Had a friend look at it and added some ram and new data cables. Seems like I need a new CPU to bring it up to speed. It's like the old girl is just that, getting old. Thanks again. Oh yea Fed that Everest is really nice!
Tom


Computer parts never grow slower. The user grows more impatient or the OS grows more unstable.

Be careful when people try to tell you otherwise and have you buy things to 'speed it up'.

If your computer becomes too slow, it is better to reformat the system and install a clean installation of the operating system.

Once you have done so, you can install new hardware after you have loaded your most common programs.

This way you can see if is due to an unstable OS or if you have simply grown impatient of waiting on the computer. Quote
Had a friend look at it and added some ram and new data cables.


Someone who really knows what they are doing.

Is the HP6450 printer able to run now?
First off I’ve been busy for a while so I haven’t been able to get back sooner. Secondly the printer is installed and working and the color is great. Really like it.
Here is the latest on my hesitation problem. To refresh the hesitation problem is as follows: When I go to click on a program, e.g. Words or works etc it takes about 15 to 20 seconds to come up. When I move the cursor onto it moves herky-jerky like it’s trying to catch up. Hope I explained it because it is very aggravating. It also interferes with some of the programs and at times I have to reboot because they don’t respond. It was never really resolved but something did happen that might shed some light on it. I received an error the other day concerning my virus scan; sorry I didn’t write down what it said. Basically it said to reinstall the virus program, which is McAfee version 9. Anyway when I rebooted windows said it found a problem with the registry and had to reload, which it did. I uninstalled the virus program and reinstalled it. After rebooting again my hesitation problem was gone. I mean everything worked great. No herky jerky mouse, when I clicked on a program, wham it was there. The only thing is my anti virus index showed it protecting at 50%. I tried to update but had trouble with McAfee. Anyway for the rest of the night everything was cool. I started this morning and everything was still A-OK. Went on the internet and Mcafee started updating automatically which it has been doing. When I rebooted BOOM the hesitation was back. When I thought about it I remembered that we had a storm when I was on about 3 months ago. I heard a pop and lost my dial up modem. Everything else was ok except the windows rebuilt the registry at that time. I had my modem replaced but have had the hesitation problem. It seems to me, remember I am computer illiterate, that the virus scan is downloading something that is interfering with my computer or corrupting the registry or am I wrong. Any suggestions? Please be gentle with the advice, it may take some time before I comprehend what you folks are talking about. You may have to talk me through he repairs, if any, and it may take some time.
Thank you,
Tom


Remove McAfee and install AVG.
Turn on the Spybot Teatimer.I removed 21 viruses from a computer I am working on (The people were that own it were confident that it was secure and ran properly)

Not to mention the +100 spyware critical objects.

It suddenly became a lot faster.

Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software FIREWALL.
Be advised as dual software firewalls may cause problems


ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.I'm going to download the AVG and uninstall McAfee. I use Spybot, Ad-Aware, CW Shredder, & Housecall. I now have 2 questions:
1. Any idea why the McAfee updates would cause the hesitation?
2. What is the best Virus protection? Quote
I'm going to download the AVG and uninstall McAfee. I use Spybot, Ad-Aware, CW Shredder, & Housecall. I now have 2 questions:
1. Any idea why the McAfee updates would cause the hesitation?
2. What is the best Virus protection?


1. Do they?
2. So far, I found AVG Free to be much more effective and easier to install/uninstall than any of the retail products out there.

While McAfee is updating itself it will use up some of your internet bandwidth and system resources, if your computer is old (slow) to start with then this activity will take it's toll.
Remember we asked you for your full system details at the start of this thread? (Everest)
After you use AVG you won't go back.
BTW, have fun uninstalling the McAfee virus.  I agree with Fed,
AVG is really a great product. Ive used it for 2 yrs now. Before that I used Avast.

Take Careremove spydoctor? link for anti-virus free program

http://www.majorgeeks.com/AntiVir_Personal_Edition_d955.html

never update win98 helps?What all is running in the background? And what are the system specs?
260.

Solve : Connection riding? Clone handles??

Answer»

I've been finding some really sick crap on my computer. No one has access to my system, so I'm confused. This is extrememly sick stuff, probably illegal, pictures etc. But I want to know how in the world someone or some program can do this. I keep my firewall (zonealarm) update, as well as everything else. Spybot, Spyware Blaster, Norton Antivirus...

Still, I keep getting lots, sometimes very large files, buried in my system. What in the world?!?!You mention you're USING Norton AntiVirus, but have you done an actual virus scan?Yeah, I've done two last week, one this morning. I once even went so far as getting another computer, a fresh system. Same junk.

Is it remotely possible that someone could be dumping this stuff on my system?Spyware nor viruses usually do not add material of pornographic nature on your PC. Someone might have planted it. Remove it manually but make certain you are using the following programs beforehand:

Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems


ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.I'll give those a shot. Thanks.There's something definitely odd going on here. I wouldn't be so sure that someone doesn't have access to your system, and is somehow PUTTING this stuff on there.I don't see how. This has happened on days when I'm home; Morning- nothing. Evening- everything. I live alone.

I mean, there's been files in my temp folder of movie clips and pics of transexuals and black gay porn, and other crap.

I'm using ZoneAlarm, and I can see internet activity at times when I'm not doing a thing. It's just so plain to me that this crap is being dumped on my system remotely. How to stop is my concern now. I also want to know who, if intentional, so I can beat the crap out of him/them. I've never heard anything like this before. I'm totally lost here. Quote

How to stop is my concern now. I also want to know who, if intentional, so I can beat the crap out of him/them. I've never heard anything like this before. I'm totally lost here.


Exactly what kind of content do you see? What names is it using and can you relate it to COMPANIES that produce spyware or other such products?

What security are you using?

What do your security logs tell you?

Have you disabled remote access and file sharing?I deleted the files and logs a little while ago when clearing out the history. So maybe in a few hours or tomorrow I'll look at that stuff.

I found some quarantined files and such. Using Norton System WORKS '02, spybot, spyware blaster.

Forgot about file sharing and remote access. Will address that now. At this point I'm more interested on just giving up the Internet. This is just not worth it.

Okay, for content: some real sick stuff. Sick. Just disgusting. Pictures, movies, and nasty games. Godsake probably some illegal stuff. And why!?!? What in the world? I now use the option to "stop all internet activity" when I'm not surfing at a given moment.

You know what, come to wonder, maybe I don't really have ZoneAlarm? I'm going to uninstall and install from a published disc I have, older but at least that's a possibility. Quote
Okay, for content: some real sick stuff. Sick. Just disgusting. Pictures, movies, and nasty games. Godsake probably some illegal stuff. And why!Huh What in the world? I now use the option to "stop all internet activity" when I'm not surfing at a given moment.


I need to know the names of the content that you see. I do not know what you regard as 'sick'.

Are there any names or brands? What are these games? Can they tell you the location they were obtained from?

Quote
I found some quarantined files and such. Using Norton System Works '02, spybot, spyware blaster.
 


You should install more and better security software. Norton seems heavily outdated and Spybot lets a lot of spyware through. I have heard of Spyware blaster, but it has never gained my thumbs up.I don't understand what you mean by "names." They're media. Mostly pornographic. Some shockwave flash games, other executables which I never open for obvious reasons.

I'll check out the programs you listed above tomorrow. Gotta get some sleep now.

The NEXT time I find these files, usually in a temp folder, I'll list them if you want.

And thank you so much for your assistance.I get the feeling that you are trying to hide something by giving indirect answers to my questions.

I can not help you unless you are going to be honest and do exactly as we suggest.I'm not being indirect at all. If you don't want to help me just say so.magicshamrock...... Perhaps you should change your Nick to 4leafedclover .......it may be luckier for you .....

You must have a trojan or some other nasty in your system thats leaving a door open for that stuff to be coming in ......so it must be found and removed .....
so for openers .... Could you list exactly which security apps you are using .....
If you could list them and give us the version and if they are up to date as far as current updates and subscriptions .

Which operating system are you using ?

Please let us know.

dl65  

Actually right now I feel pretty stupid. When I run SystemWorks it includes a virus scan, but not a full scan. I think it just checks to see if it's the current version. So I've not yet run a full scan at all yet. I have to run that separately. I didn't see that.

Win98SE, Norton SystemWorks 2002, Spybot, Spyware Blaster, ZoneAlarm are all. Current within a week. I'm looking into the list that Raptor gave earlier. For now, I'll run the full scan.
261.

Solve : Java.Byte Verify!Exploit?

Answer»

Help!  Everytime my scan runs it shows 8 infected but does not clean them.  From what I've read these aren't too serious but I want to rid them.  Can anyone help?  The info says they are in C:/Documents and Settings/Owner/application data.....  I've tried cleaning the cache but it doesn't work.  I will really appreciate help.  I'm not very illiterate when it comes to this STUFF. italiangrl......What operating system are you using ?
Quote

C:/Documents and Settings/Owner/application data

So if you go to this location do you see them ?
Do you have Sun systems java installed ?
What virus scanner are you using ?

Let us know

dl65  Windows XP

I haven't been able to find them.  If Java came with the computer pkg then that's the only way I think it would be on here.  Not even sure what it does.  I do see on the START up menu "Java Web Start", but not sure if same thing.  
The virus scanner is thru SBC Yahool Online Protection by Computer Associates and prior to that had EZ Trust and neither cleaned these.   My computer is set to scan EVERY day.
Thanks...italiangrl.....  Try this .......Antispyware beta............
http://www.microsoft.com/athome/security/spyware/software/default.mspx

let us know if it finds anything

dl65  Scan from safe mode.can i download this spyware from http://www.microsoft.com/athome/security/spyware/software/default.mspx  if I already have spyware protection without doing harm?  

Also how do you scan from safe mode?  I really, really appreciate this helpitaliangrl...... Yes go ahead and D/l and run antispyware Beta ........no harm will be done .....

To get into safe mode .......as soon as you reboot the pc .......repeatedly tap the F8 key and you will be given differant options ....choose SAFE mode ....... once it loads simply run your scans ......... Note the safe mode LOOKS very differant ........


dl65   Quote
1. can i download this spyware from http://www.microsoft.com/athome/security/spyware/software/default.mspx  if I already have spyware protection without doing harm?  

2. Also how do you scan from safe mode?  I really, really appreciate this help


1. Yes, no danger at all. You can even run several spyware scanners simulteanously.

2. I. Before Windows loads, press F8
   II. Select safe mode and press Enter




1.  I dnloaded and ran the antispyware beta  & it did detect 4 bad files which I DELETED, but it did not pickup and did nothing for the same other ones I still have.

2.  the only 2 options i get upon repeatedly hitting the F8 key is 1. go to windows; 2. Boot from CD Rom.  If i choose 2 (without inserting a CD rom-not sure what) it goes thru a slight process and then comes up with other options to: (1) delete all files (automated f disks/format) (2) automated installation windows XP or 2000 (3) Advanced user menu (4) restart computer (X) exit to a command prog.

The 8 bad files are in C:/Documents & Settings/Owner/Application Data/Sun/Java/Deployment/Cache.  at the end each one indicates one of the following: "classload" "dummy class" "insecure class loader" "verifyier bug".  They look like they could be zip files because tht's also in the description, but I can't actually find the files in C drive & subfolders

Any further suggestions or solutions??  I'm sorry I'm such a problem.  I recently retired so I don't have IT people to ask for help and I never was very good at solving computer problems!  I would just call them!
Thanks...Italiangrlitaliangrl......Odd you can't get into safe mode.......what kind of a computer are you using ? Is it a desktop or a laptop ?

Quote
The 8 bad files are in C:/Documents & Settings/Owner/Application Data/Sun/Java/Deployment/Cache.  at the end each one indicates one of the following: "classload" "dummy class" "insecure class loader" "verifyier bug".  They look like they could be zip files because tht's also in the description, but I can't actually find the files in C drive & subfolders


lets try this once more .......click on start , then my computer , then Local disk C: then Documents and settings......then owners name ......then Application Data ......then Sun ....then Java ....then Deployment ........then cache .........now then , the files you want to delete should be in the cache folder ......so hilite the cache folder and then right click on it and select delete ........ that should remove them ........

let us know

dl65  Try uninstalling Java completely.

What scanner is picking up the Java cache contents as faulty? A virus or spyware scanner?Walla!  I have had success in finding those ugly files and removing them forever, I hope.  Thanks for all your help.  It has been a good learning experience, that's for sure.italiangrl
Quote
Walla!  I have had success in finding those ugly files and removing them forever, I hope.  Thanks for all your help.  It has been a good learning experience, that's for sure.


We're glad to have been of service.

dl65
262.

Solve : Please help with this hijack log?

Answer»

This computer belongs to a family member. She was having trouble so I said I would look at it. This computer is HIJACKED by so many whackos that I am not sure where to START other than reformat.There are a few things on here that she would like to keep but I know there is a W32/Valla.2048 virus on it. I have the removal tool but it doesn't seem to remove it. Running WINXP,AVG,Spybot S&D.
When Spybot S&D is run,it shows up in symbols not letters and words. Please do what you can to help. Will be using another computer to check CHF while fixing this infected one.

HIJACKTHIS log:

Logfile of HijackThis v1.99.1
Scan saved at 4:58:55 PM, on 9/5/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe ------>contains W32\Valla.2048 virus
C:\WINDOWS\System32\svchost.exe ------->contains W32/Valla.2048 virus
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Documents and Settings\Fayt Leingod.HOME-YXA5FT0X97\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75
O1 - Hosts: 141.225.152.142 onlineaccounts2.abbeynational.co.uk
O1 - Hosts: 141.225.152.142 www3.aibgbonline.co.uk
O1 - Hosts: 141.225.152.142 www.bank.alliance-leicester.co.uk
O1 - Hosts: 141.225.152.142 login.iblogin.com
O1 - Hosts: 141.225.152.142 ww2.bankofscotlandhalifax-online.co.uk
O1 - Hosts: 141.225.152.142 inet.barclays.co.uk
O1 - Hosts: 141.225.152.142 iibank.barclays.co.uk
O1 - Hosts: 141.225.152.142 iibank.cahoot.com
O1 - Hosts: 141.225.152.142 www3.coventrybuildingsociety.co.uk
O1 - Hosts: 141.225.152.142 ww.hsbc.co.uk
O1 - Hosts: 141.225.152.142 login.ebank.offshore.hsbc.co.je
O1 - Hosts: 141.225.152.142 ww3.online-offshore.lloydstsb.com
O1 - Hosts: 141.225.152.142 ww3.online-business.lloydstsb.co.uk
O1 - Hosts: 141.225.152.142 ww3.online.lloydstsb.co.uk
O1 - Hosts: 141.225.152.142 ww3.online.lloydstsb.co.uk
O1 - Hosts: 141.225.152.142 ww3.online-business.lloydstsb.co.uk
O1 - Hosts: 141.225.152.142 ob2.nationet.com
O1 - Hosts: 141.225.152.142 ww3.onlinebanking.natwestoffshore.com
O1 - Hosts: 141.225.152.142 ww1.nwolb.com
O1 - Hosts: 141.225.152.142 ww1.onlinebanking.iombank.com
O1 - Hosts: 141.225.152.142 ww1.www.rbsdigital.com
O1 - Hosts: 141.225.152.142 welcome.smile.co.uk
O1 - Hosts: 141.225.152.142 login.365online.com
O1 - Hosts: 141.225.152.142 wvw.citizensbankonline.com
O1 - Hosts: 141.225.152.142 esecure.regionsnet.com
O1 - Hosts: 141.225.152.142 rollb.associatedbank.com
O1 - Hosts: 141.225.152.142 upb.unionplanters.com
O1 - Hosts: 141.225.152.142 www.onlinebanking.huntington.com
O1 - Hosts: 141.225.152.142 inet.southtrustonlinebanking.com
O1 - Hosts: 141.225.152.142 logon.personal.wamu.com
O1 - Hosts: 141.225.152.142 login.compassweb.com
O1 - Hosts: 141.225.152.142 logon.firstmeritib.com
O1 - Hosts: 141.225.152.142 login.ccfcuonline.org
O1 - Hosts: 141.225.152.142 ww3.etimebanker.bankofthewest.com
O1 - Hosts: 141.225.152.142 ww2.onlinebanking.lasallebank.com
O1 - Hosts: 141.225.152.142 wvw.totallyfreebanking.com
O1 - Hosts: 141.225.152.142 www.online.wellsfargo.com
O1 - Hosts: 141.225.152.142 www.onlinebanking.bankofoklahoma.com
O1 - Hosts: 141.225.152.142 accounts4.keybank.com
O1 - Hosts: 141.225.152.142 logon.bankone.com
O1 - Hosts: 141.225.152.142 www.secure.tdbanknorth.com
O1 - Hosts: 141.225.152.142 www.secure.mvnt4.com
O1 - Hosts: 141.225.152.142 ww.mynfbonline.com
O1 - Hosts: 141.225.152.142 login.forumcuonline.com
O1 - Hosts: 141.225.152.142 www.eds.usersonlnet.com
O1 - Hosts: 141.225.152.142 www.onlineid.bankofamerica.com
O1 - Hosts: 141.225.152.142 wvw.e-gold.com
O1 - Hosts: 141.225.152.142 pcbs.peoples.com
O1 - Hosts: 141.225.152.142 www.global1.onlinebank.com
O1 - Hosts: 141.225.152.142 ww2.mybranch.lafcu.com
O1 - Hosts: 141.225.152.142 login.webbanking.comerica.com
O1 - Hosts: 141.225.152.142 web.banking.firsttennessee.com
O1 - Hosts: 141.225.152.142 logon.members1st.org
O1 - Hosts: 141.225.152.142 www.cib.ibanking-services.com
O1 - Hosts: 141.225.152.142 www.miwebbusbank.ebanking-services.com
O1 - Hosts: 141.225.152.142 wvw.paypal.com
O1 - Hosts: 141.225.152.142 www.signin.ebay.com
O1 - Hosts: 141.225.152.142 wvw.etrade.com
O1 - Hosts: 141.225.152.142 ww4.fleethomelink.fleet.com
O1 - Hosts: 141.225.152.142 ww3.connect.skyfi.com
O1 - Hosts: 141.225.152.142 www6.usbank.com
O1 - Hosts: 141.225.152.142 www.bvi.bancodevalencia.es
O1 - Hosts: 141.225.152.142 extrant.banesto.es
O1 - Hosts: 141.225.152.142 banesnt.banesto.es
O1 - Hosts: 141.225.152.142 activia.caixagalicia.es
O1 - Hosts: 141.225.152.142 www.bancae.caixapenedes.com
O1 - Hosts: 141.225.152.142 login.caixasabadell.net
O1 - Hosts: 141.225.152.142 oii.cajamadrid.es
O1 - Hosts: 141.225.152.142 login.cajamar.es
O1 - Hosts: 141.225.152.142 login.ccm.esO1 - Hosts: 141.225.152.142 ww.unicaja.es
O1 - Hosts: 141.225.152.142 www5.bancopopular.es
O1 - Hosts: 141.225.152.142 ww3.bbvanet.com
O1 - Hosts: 141.225.152.142 ww.bayernlb.de
O1 - Hosts: 141.225.152.142 ww2.berliner-volksbank.de
O1 - Hosts: 141.225.152.142 ww7.homebanking-berlin.de
O1 - Hosts: 141.225.152.142 portal09.commerzbanking.de
O1 - Hosts: 141.225.152.142 www.meine.deutsche-bank.de
O1 - Hosts: 141.225.152.142 ww2.dresdner-privat.de
O1 - Hosts: 141.225.152.142 ww.e-banking.helaba.de
O1 - Hosts: 141.225.152.142 ww.hsh-nordbank.de
O1 - Hosts: 141.225.152.142 www.my.hypovereinsbank.de
O1 - Hosts: 141.225.152.142 ww3.homebanking-berlin.de
O1 - Hosts: 141.225.152.142 ww3.homebanking-berlin.de
O1 - Hosts: 141.225.152.142 www.banking.lbbw.de
O1 - Hosts: 141.225.152.142 lrp.sparkasse-banking.de
O1 - Hosts: 141.225.152.142 ww3.homebanking-niedersachsen.de
O1 - Hosts: 141.225.152.142 www.onlinebanking.norisbank.de
O1 - Hosts: 141.225.152.142 www.banking.postbank.de
O1 - Hosts: 141.225.152.142 wvw.internetbanking.gad.de
O1 - Hosts: 141.225.152.142 ww1.portal.izb.de
O1 - Hosts: 141.225.152.142 wvw.kunden-service.lbs.de
O1 - Hosts: 141.225.152.142 ibanking.seb.de
O1 - Hosts: 141.225.152.142 bw7.sparkasse-banking.de
O1 - Hosts: 141.225.152.142 ww2.homebanking-sparkasse.de
O1 - Hosts: 141.225.152.142 ww2.vr-networld-ebanking.de
O1 - Hosts: 141.225.152.142 ww.bics.fr
O1 - Hosts: 141.225.152.142 www.co.caixabank.fr
O1 - Hosts: 141.225.152.142 ww.creditmutuel.fr
O1 - Hosts: 141.225.152.142 internetbank.intesabci.it
O1 - Hosts: 141.225.152.142 ww.extensive.bancalombarda.it
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Microsoft Javascript Class - {6E28339B-7A2A-47B6-AEB2-46BA53782373} - C:\WINDOWS\System32\dllcache\javascript.dll (file missing)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [Compaq32 Service Drivers] msconfig32.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\RunServices: [Compaq32 Service Drivers] msconfig32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Compaq32 Service Drivers] msconfig32.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunServices: [Compaq32 Service Drivers] msconfig32.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O17 - HKLM\System\CCS\Services\Tcpip\..\{E31BAF80-4763-4949-A42C-621E097E4BCE}: NameServer = 66.139.180.2 66.139.180.3
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: netinfo - Unknown owner - C:\WINDOWS\netinfo.exe (file missing)
O23 - Service: Performance Logs (Perfhmon) - Unknown owner - C:\WINDOWS\System32\Perfhmon.exe (file missing)

I am not sure why all these bank things are on here. As far as I KNOW there is no banking information on this computer.
TIA for all help you can give.

It also has the fllowing Trojans:
epl.exe Downloader.Generic.OH
ex.cab Downloader.Generic.OH
orans.sys Agent.cx
majakdragon.... Wow ...that quite a log ......and its full of nasties ......
So here's what I would like you to do .....shut down your PC and reboot into safe mode.

run your hijackthis scan again and mark for removal the following :  

All 01 entries

O2 - BHO: Microsoft Javascript Class - {6E28339B-7A2A-47B6-AEB2-46BA53782373} - C:\WINDOWS\System32\dllcache\javascript.dll (file missing)

O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll

O4 - HKLM\..\Run: [Compaq32 Service Drivers] msconfig32.exe    ****note there are two of these remove both .

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

O23 - Service: netinfo - Unknown owner - C:\WINDOWS\netinfo.exe (file missing)

O23 - Service: Performance Logs (Perfhmon) - Unknown owner - C:\WINDOWS\System32\Perfhmon.exe (file missing)


Ok ...now click fix marked and when its finished .....
run a deep scan with AVG  and also with Spybot .........
Reboot back into normal mode ....and see how things are .

I notice you dont have SP2 INSTALLED .......it would be a good idea to get all the latest XP updates including service pack 2

Once you have SP2 installed go to .....
http://www.microsoft.com/athome/security/spyware/software/default.mspx      and D/L antispyware Beta

It is very good .....

let us know how you make out .

dl65  


majakdragon... Once you have done the things above .....run another hijackthis scan and post it here .

I would also D/l Ewido from .......
http://www.download.com/Ewido-Security-Suite/3000-8022_4-10326287.html     and run it as well ....... This is a trial version but I believe its fully functional.

dl65  Thanks for the advice. This computer belongs to my son and I have no idea why the updates were not installed. This is a legit copy of XP so there really is no reason. I suppose he thought it wouldn't happen to him.

I will follow the instructions you both gave to the letter and install all the updates when its fixed.

Really wish there was a way to send all the nasties back to all the ones who are sending them out.majakdragon..

Quote

This computer belongs to my son and I have no idea why the updates were not installed. This is a legit copy of XP so there really is no reason. I suppose he thought it wouldn't happen to him.

Sometimes updating is forgotten about ...or they think , ya I'll do it when I have time or a friend might have said ......na you dont need those updates .......
Unfortunately , with all the nasties out there , you do ( or at least they help)

Quote
Really wish there was a way to send all the nasties back to all the ones who are sending them out.

Don't waste the time trying to find out .........It will lead to nothing but frustration .........The best way is to have your pc current as far as updates , a good firewall , good anti-virus and then some nasty hunters like.....Ad-Aware SE , SpyBot search and destroy and Antispyware Beta ......
The most important thing is not to click on things that you are not sure about ......even if it's in a Email . If you dont trust the source ....leave it alone or dont open it .

let us know how you make out .

dl65  New hijack log:
StartupList report, 9/9/2005, 11:26:21 AM
StartupList version: 1.52.2
Started from : C:\Program Files\hijackthis\hijackthis.EXE
Detected: Windows XP  (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 (6.00.2600.0000)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\hijackthis\hijackthis.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

AVG7_CC = C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
AVG7_EMC = C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

SpybotSD TeaTimer = C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\PROGRA~1\SPYBOT~1\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - C:\WINDOWS\System32\dllcache\javascript.dll (file missing) - {6E28339B-7A2A-47B6-AEB2-46BA53782373}

--------------------------------------------------

Enumerating Download Program Files:

[McFreeScan Class]
InProcServer32 = C:\WINDOWS\McAfee.com\FreeScan\mcfscan.dll
CODEBASE = http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/2,0,0,4576/mcfscan.cab

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

--------------------------------------------------
End of report, 3,728 bytes
Report generated in 0.070 seconds

Command line options:
  /verbose  - to add additional info on each section
  /complete - to include empty sections and unsuspicious data
  /full     - to include several rarely-important sections
  /force9x  - to include Win9x-only startups even if running on WinNT
  /forcent  - to include WinNT-only startups even if running on Win9x
  /forceall - to include all Win9x and WinNT startups, regardless of platform
  /history  - to list version history only
Logfile of HijackThis v1.99.1
Scan saved at 11:41:39 AM, on 9/9/2005
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\hijackthis\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/en-us/srchasst/srchasst.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Microsoft Javascript Class - {6E28339B-7A2A-47B6-AEB2-46BA53782373} - C:\WINDOWS\System32\dllcache\javascript.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite GUARD - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Performance Logs (Perfhmon) - Unknown owner - C:\WINDOWS\System32\Perfhmon.exe (file missing)

I am unable to remove the following file:

O23 - Service: Performance Logs (Perfhmon) - Unknown owner - C:\WINDOWS\System32\Perfhmon.exe (file missing)

I have tried but it keeps showing up.
I have the critical updates installed and will do SP2 tonight when the line is more likely to be free.

The W32.Valla.2048 virus was removed with a bitfinder tool.

The entry below HAS been removed.
O2 - BHO: Microsoft Javascript Class - {6E28339B-7A2A-47B6-AEB2-46BA53782373} - C:\WINDOWS\System32\dllcache\javascript.dll (file missing)

How does this look to you?majakdragon.......

O2 - BHO: Microsoft Javascript Class - {6E28339B-7A2A-47B6-AEB2-46BA53782373} - C:\WINDOWS\System32\dllcache\javascript.dll (file missing)

O23 - Service: Performance Logs (Perfhmon) - Unknown owner - C:\WINDOWS\System32\Perfhmon.exe (file missing)


Those two should be removed .......... the files are missing and not required .

How is the pc working ....?

dl65  

The computer is very slow but much better than before. The file:

O23 - Service: Performance Logs (Perfhmon) - Unknown owner - C:\WINDOWS\System32\Perfhmon.exe (file missing)  

Will not remove. I have tried many times but it keeps showing up. The other one has been removed.majakdragon.....  I note that SP2 hasnt been installed ....is there some reason you haven't installed it ?......... and what about all the other updates ?


dl65  All updates EXCEPT SP2 have been installed. SP2 download as well as any updates were blocked by the numerous viruses that were on the computer. It will be downloaded as soon as I get this thing clean....hopefully tonight.

I attempted removing the  C:\WINDOWS\System32\Perfhmon.exe by using killbox. As you can see from the new log ....it is STILL there.
What exactly is this file with nothing in it?

New log:Logfile of HijackThis v1.99.1
Scan saved at 11:10:28 PM, on 9/9/2005
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\hijackthis\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/en-us/srchasst/srchasst.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6E28339B-7A2A-47B6-AEB2-46BA53782373} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} -
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Performance Logs (Perfhmon) - Unknown owner - C:\WINDOWS\System32\Perfhmon.exe (file missing)

Thanks for all the help you have given me thus far.You are marking these things for removal with the Hijackthis program... aren't you?
263.

Solve : How do viruses effect your history file??

Answer»

If your computer is infected with viruses and spywear, is it possible for the viruses and spywear to cause websites to show up in your ONLINE history file, even if you did not personally visit the websites?shay31........Well when it COMES to computers ....anything is possible, but after saying that .......I have NEVER seen a virus or spyware put entries in the history file ..........The history is propagated
by visits to websites or folders inside the pc .
Perhaps someone is trying to snow you ...........
Quote

even if you did not personally visit the websites?


How about someone else did and didnt tell you .......

dl65  
I must have caught it off the toilet seat   Quote
I must have caught it off the toilet seat  



You should practice safe COMPUTING. Keyboard CONDOMS.
264.

Solve : Corporate Intranet Security ???

Answer»

Recently our intranet server was affected with virus and it TOOK NEARLY 4 hours to restore the server , Can anyone suggest which is the best firewall to PREVENT this .........and where can i get it (url )Sygate Version 5.5  BUILD 2710
http://207.33.111.31/spf/buy a HARDWARE firewall........cisco ........

265.

Solve : severe drop in download speed?

Answer»

I recently got a broad band connection and at first it was fine and downloaded at around 50kb for most files but now even when I download from cable servers it usuallyonly goes at around 1-5kb.
Is that a virus or is  something wrong with my connection and either way how can I fix it?SEARCH the forum for an answer.I have searched I can't seem to find what i'm looking for.

I've tried virus scans (repeatadly) they've found viruses alright but getting rid of them didnt help.
I can't be low on memory ecause i've only had this computer for about a week now and save a few films it's practically empty.
It also seems to increase from time to time and from what I can tell tell theres no distinct pattern to it.Cable speed can be affected by the following factors:

  • Maintenance
  • Amount of users online at the same time
  • Reliability of the server you are downloading from
  • Location of the server you are downloading from


Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE PERSONAL
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems


ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware REMOVER. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully FUNCTIONAL virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.guy....... Quote
I recently got a broad band connection and at first it was fine and downloaded at around 50kb for most files but now even when I download from cable servers it usuallyonly goes at around 1-5kb.
Is that a virus or is  something wrong with my connection and either way how can I fix it?


The download speed is determined by the SOURCE........usually .........     if you are trying to d/l movies , depending on the site the d/l speed can be terrible .   If you want to do a download test to check your connection ........try this one ....... http://www.bandwidthplace.com/speedtest/    

dl65  check with cable operators to see if there are any outrages on the system.
266.

Solve : Hijackthis Log - any suggestions? Nasties!?

Answer»

I have suffered at the hand of evil viruses! Please help!

I have just reformatted my PC, then loaded XP 2002 and norton AV, plus some spyware progs. Before I went near the internet I did several scans, and all came up clean. I jumped online, all was OK for half an hour or so. Now, my PC chooses a moment to start reacting very slowly, if I click on something it takes up to 4 minutes to open, I cannot CRTL-ALT-DEL and there are other THINGS which act strange!

I use dial-up to connect to the net, and I am not connected continually. When I reloaded windows I was not connected. I was careful to reload my antivirus prog, with new definitions, and anti spyware progs, then do scans, before getting on the net.


I'm running XP 2002 version 5.1 and I have an intel celeron chip 1100mhz. I have no service packs, as the SP2 I 'sourced' could not be installed, something to do with the reg key! (oops) I usually cope allright with my 1100 and 192mb of ram. The problem is not immediate, but happens within an hour or less of internet connection. I have completed a HijackThis scan, and the log is below (if anyone sees something obvious please help! I'm definitely open to suggestions!)


Would SP2 have an immediate impact, should I buy a copy? And does MSN Messenger allow evil nasties in?


Chadz69


Logfile of HijackThis v1.99.1
Scan saved at 1:36:41 PM, on 31/08/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Chad\Desktop\HijackThis.exe

O2 - BHO: SpywareGuard Download Protection -
{4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program
Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program
Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"
/background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search &
Destroy\TeaTimer.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} -
C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links -
{c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O17 -
HKLM\System\CCS\Services\Tcpip\..\{F23BBADF-F974-4FFB-B565-26AFBEA9BB0A}:
NameServer = 203.0.178.191
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation -
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Symantec AntiVirus CLIENT (Norton AntiVirus SERVER) -
Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe chad......you dont seem to have any SP1 installed either . Do you have a legit copy of XP. Assuming your XP is legit , you can have M/S mail you a copy of SP2.

Your hijackthis log looks ok.
Msn messenger will definately let nasties in .....However there are HOTFIXES that have corrected that I believe .
Were you using messenger just prior to the problems starting ?
How did you manage to get the latest Norton definitions if you werent on-line ?  ............
Quote

When I reloaded windows I was not connected. I was careful to reload my antivirus prog, with new definitions, and anti spyware progs, then do scans, before getting on the net.


Which nasty scanners are you using apart from Norton ?

let us know

dl65  Dl 65...

I'm very ashamed... my XP isn't legit!  

I downloaded the Norton definitions at work in the form of an Intelligent Update, and popped them on disk at work. Just open the RAR file and voila! Definitions updated!

And yes, I was on Messenger prior to the problem occurring. Apart from that, would having SP1 and or SP2 fix or improve my system?

I used Spybot, the Microsoft Malicious tool, Spyware Guard and Adaware... these all have good reputations. Nothing came up... do you have any suggestions?

chadz69 Quote
I'm very ashamed... my XP isn't legit!  Embarassed


Quote
And yes, I was on Messenger prior to the problem occurring. Apart from that, would having SP1 and or SP2 fix or improve my system?  


It would definitely make it more secure.The way microsoft is heading I can see nothing but trouble for people with pirated copies of xp.
Buy the real thing & jump through the microsoft hoops or get w2k for next to nothing at the $2 shop. Quote
The way microsoft is heading I can see nothing but trouble for people with pirated copies of xp.


Which is exactly what Microsoft wants to happen. I do not quite care, THOUGH. I have legal OS installed. I do not feel sympathy for someone who is trying to steal software when I paid for it.
267.

Solve : Something still wrong?

Answer»

Okay, a while back my computer got infected with a virus.  it was malware's PsGuard (or something along those lines.)  My Norton had just ran out so I downloaded a trial Panda which got rid of mostly everything.  However, there is still this odd blank box on my desktop that flashes from black to grey periodically.  This first appeared when I got the virus or whatever it was, but now it's sitll there and it's not only a nuisance, but I don't want it to be doing anything bad to my computer.  I can't get rid of it and when I Ctl+Alt+delete, there are no strange programs running or anyhting.  Please someone help.Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be ADVISED as dual software firewalls may CAUSE problems


ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware REMOVER. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.Right click & check it's properties?
Just to be sure...
Free online virus scan
http://www.pandasoftware.com/activescan/
Free online spyware scan
http://www.pandasoftware.com/products/spyxposer/com/spyxposer_principal.htm
If all else fails delete it with killbox.exe (GOOGLE for it)no spyware or antivirus scans are gettin rid of it... when i check it's properties it says its a URL and the address is: file://C:\WINDOWS\desktop.html        What do your scanners detect? You're not being very specific.

268.

Solve : Need Help ASAP:Unwanted Files Stored in My Docs?

Answer»

Major Critical Dilemma:  Need Help ASAP

How is it POSSIBLE that unwanted files have been stored to my work laptop all HOURS of the day?....many in temporary internet folders but others in My Docs, My Music folder?  It SEEMS possible that my username and password were stolen and used by others to view these documents, but how did someone save these to a folder in My Documents, actually on my PC, without physically TOUCHING it?  That is, much of the file save or access times were in the middle of the night while sleeping, etc.
Nortel Contivity VPN is used for remote access to our intranet, along with home WIFI (Lynksis, unsecure) which could EXPLAIN some of this activity, but I'm really a novice here.
Please help, I've been hacked!



PS...should have noted that sometimes, after working at home, my PC will be kicked off VPN, but will remain on WIFI if that helps or adds a possible wrinkle.
Thanks to all.Contact your system administrator.My System Admin is the dept that told me of this activity and file saving, they are unable to offer a reasonable explanation however as to how this occured or could occur, other than to say me or someone else has used my computer.  Remote access for loading of software does happen and it is safe to assume my password is/was in the open...could this result in outside access to my laptop and actually saving files to a folder in my Documents?  So far, some say yes, others say unlikely, but I believe it can be done, but don't know the process or technical expression as to how this can actually be accomplished.  Please help or explain if you can...thanks.First of all, request a new password.

Disable Windows XP Printer and File sharing.
Disable Windows XP Remote desktop.
Post a HijackThis log.

269.

Solve : cxtpls.dll?

Answer»

I rum hijack this on my dad's pc and came across this:

O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll  (file missing)

Would i be right in thinking he has spyware??shell26....... It looks like it should be marked for removal.......... there are probably more ....check the logfile carefully

dl65  BHO stansd for Browser Helper Object.

These may or may not be spyware.

Use Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.

To find out. It can show you an exact list of the BHO's installed.

My dad is the same as me- not a ligit windows xp. Can't get microsoft downloads.
How can i tell what is spyware from his log?
I recognised this one cos he had problems with contextplus before and i put 2=2 together but i wouldn't have a clue with the rest.he has run bullguard, avg and spy sweeper but all results came back ok.

shall i tell him to get spybot onto it? Quote

My dad is the same as me- not a ligit windows xp. Can't get microsoft downloads.


That is security breach number one and will never be removed unless you obtain a legal copy.

You might want to use http://merijn.org/files/bholist.zip]this program. I doubt it can tell you wheter it is a legal BHO or not, though.

Read this as well. shell26.......Run another hijackthis scan and post it here so we can tell you what to remove .   the 02 entry you listed above is bad it has to be removed .


dl65   Quote
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll (file missing)

Just delete to 02 entry, it's calling for a file that isn't there anyway.
If in doubt, have a look
C:\Program Files\CxtPls\cxtpls.dll
and see if it's there.here is my dad's log file as requested:
Logfile of HijackThis v1.99.1
Scan saved at 10:00:52, on 09/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\BullGuard Software\BullGuard 5.0\BullGuardUpdate.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\BullGuard Software\BullGuard 5.0\BullGuard.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Mike\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.wanadoo.co.uk/iesearch/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll (file missing)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: VBRunDLL Class - {197B8CA4-E215-46DD-8F33-E0544A80E5C4} - C:\WINDOWS\system32\vbrundll.dll
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nspF.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [BullGuard] "C:\Program Files\BullGuard Software\BullGuard 5.0\BullGuard.exe"
O8 - Extra context menu ITEM: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D41F8257-AECC-4FD9-BB56-A8400536D865}: NameServer = 195.92.195.94 195.92.195.95
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BullGuard LiveUpdate (BGLiveSvc) - BullGuard, Ltd. - C:\Program Files\BullGuard Software\BullGuard 5.0\BullGuardUpdate.exe
O23 - Service: BullGuard Main (BGMainSvc) - Unknown owner - C:\WINDOWS\System32\svchost.exe" -k bg5 (file missing)
O23 - Service: BullGuard File Monitoring (BsFileSpy) - Unknown owner - C:\WINDOWS\System32\svchost.exe" -k bg5 (file missing)
O23 - Service: BullGuard Firewall (BsFirewall) - Unknown owner - C:\WINDOWS\System32\svchost.exe" -k bg5 (file missing)
O23 - Service: BullGuard Email Monitoring (BsMailProxy) - Unknown owner - C:\WINDOWS\System32\svchost.exe" -k bg5 (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe
O23 - Service: Windows VisFx Components - Unknown owner - C:\WINDOWS\yuktsvc.exe (file missing)

shell26ok ......here are the obvious removals .........

O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll (file missing)

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm

O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk

O17 - HKLM\System\CCS\Services\Tcpip\..\{D41F8257-AECC-4FD9-BB56-A8400536D865} : NameServer = 195.92.195.94 195.92.195.95

O23 - Service: BullGuard Main (BGMainSvc) - Unknown owner - C:\WINDOWS\System32\svchost.exe" -k bg5 (file missing)

O23 - Service: BullGuard Email Monitoring (BsMailProxy) - Unknown owner - C:\WINDOWS\System32\svchost.exe" -k bg5 (file missing)

O23 - Service: Windows VisFx Components - Unknown owner - C:\WINDOWS\yuktsvc.exe (file missing)

ok .......mark these for removal and click fix marked.

I would suggest D/L and installing :

Ad-aware SE
http://www.download.com/3000-2144-10045910.html

SpyBot Search and Destroy
http://www.pcworld.com/downloads/file_description/0,fid,22262,00.asp

Microsoft Antispyware Beta (excellant)
http://www.microsoft.com/athome/security/spyware/software/default.mspx

Next , I note there is a number of anti VIRUS programs installed on the pc .......... you should really only use one ..........sometimes they do not interact with each other very well ........so more isn't better .

I see Norton , AVG and Bullguard .

The same thing applies to Firewalls .....
I see Norton , Bullguard and Zone Alarm.

If any of those are outdated .....remove them using the Add/Remove function in the control panel.

Note.....there is also a firewall in XP sp2 ..... If you are using another firewall turn the Windows one off .

let us know how you make out.

dl65  
Why are you posting your log file? You can remove any entry there by using the following programs:

Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems


ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.

There is no NEED to do it manually. Unless a certain type of malware is persistent.
270.

Solve : Norton Internet Secruity?

Answer»

I been having problems with my pc and I dont know why. I have always been able to post at yahoo under threads. I am a regualr there, its not like I just started posting. I go to post and it comes up with this

http://tv.messages.yahoo.com/bbs?action=t&type=r&board=8904267&sid=8904267

Obviously it has something to do with the Nortan Internet Secruity which I never recall DOWNLOADING. I try to remove it from my pc and it says I have to be logged on. Considering I never made an account I don't know the password and the log-in-name is Supervisor. I dont know what to do. I cant go on any game websites, chat, aim, or msn. I havent tried any other websites yet. I cant even check my MAIL which is really important to me considering I am a college student and need the internet. Can someone PLEASE help me..I am so confused. I am even surprised it let me in this forum considering it wont at yahoo...

PLEASE HELP ME!  There is nothing wrong with that page.

Try the following:

1. Start
2. Settings
3. Control Panel
4. Internet Options
5. Security tab
6. Reset all security zones to Default

And/or

1. Start
2. Settings
3. Control Panel
4. Internet Options
5. Advanced
6. Restore Defaults button.I tried bout of those but it still wont work. If you can see that page then It must be something just on my pc. I will copy it and SHOW you if this helps.

Norton Internet Security has blocked access to this restricted site.

--------------------------------------------------------------------------------


Site: http://tv.messages.yahoo.com/bbs?action=t&type=r&board=8904267&sid=8904267

Blocked categories: Interactive/Chat

If you think this web site is incorrectly categorized, visit the Symantec Internet Security Center to report it.
I did try reporting it though..but It DIDNT do nothing..I did to be SIGNED in and I dont have the password and dont know how to get it. It says Supervisor if that means anythingApparantly, you have lost control over what you can and can not view due to Symantec its Internet Security Center.

You can not manually configure it? Get rid of it. Use a free firewall such as the following:

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems


ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration optionsOkay I will download that right now. Thank You So Much. So after I download this firewall..then what do I do? Sorry Im not very good at computers as you can probably tellthis is what was found

 
 
 Dashbar - Browser Plugin, Adware
 
 RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Gator.com\GInternet\



 Gator-PDP - Adware
 
 RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Gator.com\Gator\

 RegistryKey - HKEY_CLASSES_ROOT\CLSID\{21FFB6C0-0DA1-11D5-A9D5-00500413153C}\



 2o7 - 3rd Party Cookie
 
 URL - Cookie:[email protected]/



 Advertising - 3rd Party Cookie
 
 URL - Cookie:[email protected]/



 Atdmt - 3rd Party Cookie
 
 URL - Cookie:[email protected]/



 Mediaplex - 3rd Party Cookie
 
 URL - Cookie:[email protected]/



 LimeWire - Adware
 
 RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\LimeWire\



 Kazaa 2.7.2 - Adware
 
 RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{38C76428-6C9C-4CC6-B747-3AB6A4770225}\



 InstaFinder - Browser Plugin
 
 RegistryKey - HKEY_CURRENT_USER\Software\INSTAFINK\

 RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\INSTAFINK\



 Need2Find - Browser Plugin
 
 RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Need2Find\

 RegistryKey - HKEY_CURRENT_USER\Software\Need2Find\





Install it?So should I remove the spyware that they found..all those items that were listed?Probably. was just making sure...i dont want to remove something and make the pc worse  Okay Thank You So Much For Fixing The Yahoo Problem..

Do you know how to fix it so i can go on aim and msn?
This is Totaly erelivent but Norton is a Rubbish Anti Virus i had a list of probs with it when i had it untill i got rid of it for Trend Micro Pc cillin.



Ross

Hey guys, why is it that every time I open Norton it goes bright red and says that I have outdated virus definitions even though I updated it yesterday.  Also, whenever I open up Ad-Aware it says my definitions are 60 days old.  I updated that yesterday too.Not sure about the Norton virus, I got rid of it years ago but your Adaware may need a new core downloaded.
The current core is 1.06r1 Personal.

271.

Solve : Securybanks?

Answer»

My spy sweeper keeps finding a "Securybanks phishing trojan" on my pc. Spy sweeper deletes it but when i re-scan the next day or so, it is there again. Norton doesn't detect it. I am running xp pro.Try another Spyware Scanner...

[glb]Flame[/glb]You are most likely not removing the source. A program or other types of spyware MAY be installing it over and over.

What programs are you USING?Adobe reader 6.0/ photo shop
macromedia shockwave player
norton
quick time
real player
spy sweeper
winrar
and various kids games which i've installed for them with cd roms.
Clean your computer in safe mode with system restore turned off....

Click Start.
Right-click the My Computer ICON, and then click Properties.
Click the System Restore tab.
Check "Turn off System Restore" or "Turn off System Restore on all drives."
Click Apply.
When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
Click OK.
I did a bit of digging around else where and apparantly- a lot of people who have had this are also running spy sweeper. Do you think this is because spy sweeper is ONE of the only anti-spyware programs that can detect it or could it possibly be an issue with spy sweeper? I am baffled.        
A bit worried aswell about identity theft, isn't that what a phishing trojan does?Didn't notice your reply then, sorry. I have tried what you suggested before and it keeps coming back.    Install & run antivirus software, antispyware software and a fire wall. Then clean in safe mode with system restore turned off.
Do this while disconnected from the net.
AVG, Microsoft Antispyware & Sygate Firewall.
Install them, update them, run them.
Safe mode, turn off system restore, clean your computer, reboot.
Make sure your protection is up & running.
The above programs are only suggestions but Microsoft Antispyware is a must have.Can't get microsoft downloads cos i found out the other day that i am not running a valid windows.
Use Spybot S&D and run the teatimer, learn the program and lock down your computer.
You need to be protected & clean before connecting to the net.
Winpatrol is good too. (Very simple)I'm running Norton anti virus and spy sweeper so do i get RID of them or run all these things  together?You could buy a legit copy of XP.
You could buy a legit copy of w2k, it has no microsoft 'checks' on it.  
Your pirated copy of xp will give you grief with updates.Do you know the best place to buy this?Does spy sweeper give you real time intrusion detection or is it something you just scan with from time to time?
You need real time intrusion protection.
I hate Norton but if you keep it updated I guess it's ok.
Get a firewall, sygate or zonealarm.You should be able to pick up a copy of w2k anywhere, remember it has no checks on it.

272.

Solve : problem with loaded video file?

Answer»

ftp://ftp://http:// :owhen im playing VIDEO file which is loaded on my computer my system is going to be strucked means it is totally not responding untill i restartand when im plzying video file COMING online from internet it running as usual,plz help REGARDING that problem step by step ,what is that problem??can any ONE help me[/b][/i]muhammad owais.......
Quote

[/ftp][ftp]http:// when im playing video file which is loaded on my computer my system is going to be strucked means it is totally not responding untill i restartand when im plzying video file coming online from internet it running as usual,plz help regarding that problem step by step ,what is that problem??can any one help me[/i]


What is all this ........

Please try and EXPLAIN your issue again only this time be more specific....... Like what O/S your using .......is this some online game thats causing the issue ?

let us know

dl65
273.

Solve : Norton Security Help!??

Answer»

Every TIME I OPEN Norton it SAYS my definitions are outdated, even after I just updated them.  What's happening?  Ad-Aware is doing it too.  It says my definitions are 60 days old!  I updated them yesterday!GOT a dejavu thing happening here  

Not sure about the Norton virus, I got rid of it years ago but your Adaware may need a new core DOWNLOADED.
The current core is 1.06r1 Personal.Cthieves

Quote

Every time I open Norton it says my definitions are outdated, even after I just updated them.  

What is the expiratory date on your Norton ?

Quote
Ad-Aware is doing it too.  It says my definitions are 60 days old!  I updated them yesterday!


The latest Ad-aware update is August 31 , 2005 ....is that what you downloaded ?

dl65
274.

Solve : several iexplorer.exe running in the background?

Answer»

Hey, ive got a problem here. Several iexplorer.exe is running the background and starting up automaticly and i havnt got a clue why.
Ive ran AVG, housecall, spybot and ad-aware and removed all viruses and spywares on the comp. Ive actually been so thorough to run em all TWICE or even three times. And now im pretty confident im out of viruses. Yet the iexplorer.exe problem remains. Its really hard on my memory and having about 10instances of explore.exe runing at all times makes my comp really slow.
Ill post my hijack log too if anyone can find anything in it that looks sus. Besides that im all out of clues what to do  Logfile of HijackThis v1.99.1
Scan saved at 15:27:08, on 2005-09-04
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\winldra.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\MSN MESSENGER\MsnMsgr.Exe
C:\Program Files\mIRC\mirc.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\Grisoft\AVG7\avgemc.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Documents and Settings\Adam.UMPA\Desktop\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [vmcleaner] gxlib.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O9 - Extra button: PokerNow - {2DB0FBAF-5223-4c96-8C25-F60D5E437D34} - C:\Program Files\PokerNow\PokerNow.exe
O9 - Extra 'Tools' menuitem: PokerNow - {2DB0FBAF-5223-4c96-8C25-F60D5E437D34} - C:\Program Files\PokerNow\PokerNow.exe
O9 - Extra button: Expekt.com Poker - {3852AC86-965F-4abe-A75F-3DCB7E81A4B2} - C:\Program Files\expektMPP\MPPoker.exe
O9 - Extra button: Intertops Poker - {5706EACE-252A-4af9-AA8D-1F8813B50469} - C:\Program Files\Intertops Poker\IntertopsPoker.exe
O9 - Extra 'Tools' menuitem: Intertops Poker - {5706EACE-252A-4af9-AA8D-1F8813B50469} - C:\Program Files\Intertops Poker\IntertopsPoker.exe
O9 - Extra button: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePoker\EmpirePoker.exe
O9 - Extra 'Tools' menuitem: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePoker\EmpirePoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
winldra.exe
http://www.bleepingcomputer.com/startups/winldra.exe-7777.html
Do me a favour?
See if either of these show it as a virus.
Free online virus scan
http://www.pandasoftware.com/activescan/
Free online spyware scan
http://www.pandasoftware.com/products/spyxposer/com/spyxposer_principal.htm
Then get rid of it QUICK smart.gxlib.exe
http://www.sophos.com/virusinfo/analyses/trojsmallhs.html
Did you get your logfile ANALYSED at the Hijackthis site?

275.

Solve : internet explorer & aol (possible redirect vir?

Answer»

this is unlike the previous post regarding the automatic redirect to a secure site.  my problem, according to my ISP's tech support, lies with the browser im using, internet explorer in conjunction with AOL.

i cannot log on to the adelphia website to get my mail through ie, but i can get it through firefox.  adelphia told me they can access my mail, and since i can also through a different browser, the only solution is fixing the problem on my computer.

according to this site, i got many suggestions.  i wanted to just delete/format everything, but this site told me not to.  SYSTEM recovery using the discs my computer came with was also not a viable option.  on one of the links from this site (grisoft.com), to clean an infected computer (if thats my problem), download cwshredder, lavasoft's ad-aware, spybot s&d, and then the avg free (with restarts, etc in between).  did that allll day today, twice, and my ie 6.0 problem still there.

when i use ie (through aol or otherwise), when i ENTER the site the address is adelphia.net/index.php (ive also used webmail.adelphia.net).  when i enter my info, it pops up with two windows, sending to unsecure site, and sending to unsecure site (i think).  ultimately i end up back at adelphia.net/index.php.  i copied the address that it sends me to inbetween logging in and being redirected.  it goes:

http://www.adelphia.net/files/adelphia/login.php?
bounceto=http%3A%2F%2Fwww.adelphia.net%2Ffiles%
2Fadelphia%2Fredirect.php%3Fto%3Dhttp%253A%252F%
252Fwww.adelphiapowerpage.com%252Fsynacor%252F
hsi_support%252Findex.cfm%253Fusername%253D%2526
user_id%253D%26frame_me%3D1%26logoutok%3D

im guessing all the crap in the middle is some sort of virus the previous programs either couldnt analyze or couldnt rid.  is there anybody with a similar problem or somebody who knows of the solution to this?  Are you accepting their cookies and have you got Javascript enabled?

Try resetting Internet Explorer to default.

1. Start
2. Settings
3. Control Panel
4. Internet Options
5. Security tab
6. Reset all security zones to Default

And/or

1. Start
2. Settings
3. Control Panel
4. Internet Options
5. Advanced
6. Restore Defaults button.

You may need to do the following as well

1. Start
2. Settings
3. Control Panel
4. Internet Options
5. General tab
6. Remove cookies, temporary files and historyactually, those were one of the first things i did. when i was first faced with ie problems, i set everything back to default hoping it would work.  as for the third option, part of the article "how to clean an infected computer" by rdsok, sayd deleting cookies, etc shoudl be one of the first things you do before running the battery of tests.

since this morning, i tried dl HIJACK this and lspfix.  it seems that my computer is running almost like it was in the past (no more slow down.  files dl more efficiently and without MISSING .dll files)  i suppose i could run them all again in safe mode, but i did do that the first two times before i downloaded hijack this and lspfix.

problem is not solve dthough because i still cant get into adelphia.net through internet explorer on AOL.  mozilla is okay, can still get on.  while slowdown is greatly reduced, the primary prob is still there.

is it even a virus issue?  you saw the url it sends me to, laymans view says it might be.

here it is again

http://www.adelphia.net/files/adelphia/login.php?bounceto=http%3A%2F%2Fwww.adelphia.net%2Ffiles%2Fadelphia%2Fredirect.php%3Fto%3Dhttp%253A%252F%252Fwww.adelphiapowerpage.com%252Fsynacor%252Fhsi_support%252Findex.cfm%253Fusername%253D%2526user_id%253D%26frame_me%3D1%26logoutok%3D

any guesses?That is no virus, that is simply the path it uses. Gmail does the same.im probably being WAY too wordy.  

i cant use internet explorer to get to www. adelphia.net.  when i log in, it kicks me back to the exact same screen as if i did nothing.  That says to me that you are either blocking cookies or not enabling Javascript.

276.

Solve : Disabling unnecessary services?

Answer»

Quote

  • Disabling unnecessary and possibly dangerous Windows SERVICES


I didn't want to hijack Raptor's other thread, but this BULLET GOT me curious about my own security. What are these unnecessary Windows services?http://www.blackviper.com/index.html
Enjoy   Quote

I didn't want to hijack Raptor's other thread, but this bullet got me curious about my own security. What are these unnecessary Windows services?


Try this website as well.
277.

Solve : Panda Anti virus/Spyware rating?

Answer»

Recently, Fed has been posting the following links:

Panda SpyXposer
Panda Activescan

How are these rated? Are they EFFICIENT?

I can not test them as I use Firefox which does not have ActiveX installed by default.

That is ALSO the REASON why Firefox is a good browser. Having ActiveX enabled means having spyware enabled. In case Fed starts nagging like a pregnant yack.  

And no, that was not censored.  The main reaons I put up those links is to try & make it easy for people who balk at downloading, installing, updating & running alternative programs.

And of course, Panda ONLINE is always up to date.

Being a freebie, Panda doesn't necessarily remove everything it finds but it at least lets you KNOW what's on your computer so you can then go on a bug hunt.

Quote

In case Fed starts nagging like a pregnant yack.

ROTFLMAO!I can safely add it to my list?
278.

Solve : Long and bad traceroute?

Answer»

Hi sometimes it takes a while to load web pages and sometimes I get a high ping on games.  So I ran tracert on a server and came up with this as the result:


Tracing route to 213.218.170.153 over a maximum of 30 hops

 1    20 ms    29 ms    29 ms  bri-nxg-ibo-are-1-loo-20.tpg.com.au [202.7.162.186]
 2    30 ms    29 ms    29 ms  bri-nxg-ibo-tit-1-ge-0-1.tpgi.com.au [220.245.180.193]
 3    37 ms    39 ms    39 ms  syd-nxg-ibo-zeu-pos-7-3.tpgi.com.au [202.7.162.21]
 4    39 ms    39 ms    39 ms  Gi11-2.gw2.syd1.asianetcom.net [202.147.41.193]

 5   310 ms   309 ms   309 ms  po8-0.gw1.sjc1.asianetcom.net [202.147.55.22]
 6   195 ms   199 ms   199 ms  ge-2-3-1.ar1.SJC2.gblx.net [64.215.184.245]
 7   198 ms   199 ms     *     p15-3.core01.sjc03.atlas.cogentco.com [154.54.11.173]
 8   203 ms   199 ms   199 ms  p5-0.core02.sfo01.atlas.cogentco.com [66.28.4.134]
 9   197 ms   199 ms   199 ms  p15-0.core01.sfo01.atlas.cogentco.com [66.28.4.69]
10   240 ms   239 ms   239 ms  p14-0.core01.ord01.atlas.cogentco.com [66.28.4.186]
11   266 ms   269 ms   269 ms  p14-0.core01.bos01.atlas.cogentco.com [66.28.4.109]
12   334 ms     *      341 ms  p3-0.core01.lon02.atlas.cogentco.com [130.117.0.45]
13   341 ms   349 ms   349 ms  p15-0.core01.ams03.atlas.cogentco.com [130.117.1.226]
14   353 ms   349 ms   349 ms  p5-0.core01.dus01.atlas.cogentco.com [130.117.1.126]
15   339 ms   339 ms   339 ms  Webcontrol.demarc.cogentco.com [130.117.19.82]
16


Tracert AUTOMATICALLY closes at number 16 for some reason.

I run Win XP, I use AVG, Spyware Search and Destroy, Adaware SE, Spyware Blaster, and I use Mozilla Firefox.

Can anyone help me stop my computer going via these dubious sites please? That's about par for the course.
Tracing route to 213.218.170.153 over a maximum of 30 hops

 1   131 ms   119 ms   117 ms  203.29.125.145
 2   415 ms   334 ms   334 ms  core-syd.comcen.com.au [203.23.236.65]
 3   192 ms   126 ms   116 ms  fastethernet2-0-4.cor6.hay.connect.com.au [210.8.226.102]
 4   128 ms   132 ms   108 ms  ge-0-1-0.bdr5.hay.connect.com.au [203.63.217.18]
 5   119 ms   108 ms   107 ms  p5-0.sybr2.global-gateway.net.nz [203.96.120.125]
 6     *        *        *     Request timed out.
 7   263 ms   253 ms   256 ms  p1-1.sjbr1.global-gateway.net.nz [202.37.247.82]
 8   253 ms   268 ms   266 ms  p0-3-0-0.pabr3.global-gateway.net.nz [202.37.246.201]
 9   276 ms   328 ms   329 ms  g3-0-8.core02.sjc04.atlas.cogentco.com [154.54.10.41]
10   288 ms   260 ms   267 ms  p11-0.core01.sfo01.atlas.cogentco.com [154.54.1.61]
11   311 ms   329 ms   333 ms  p14-0.core01.ord01.atlas.cogentco.com [66.28.4.186]
12   337 ms   335 ms   326 ms  p14-0.core01.bos01.atlas.cogentco.com [66.28.4.109]
13   451 ms   408 ms   400 ms  p3-0.core01.lon02.atlas.cogentco.com [130.117.0.45]
14   429 ms   414 ms   419 ms  p15-0.core01.ams03.atlas.cogentco.com [130.117.1.226]
15   424 ms   414 ms   423 ms  p5-0.core01.dus01.atlas.cogentco.com [130.117.1.126]
16     *      429 ms   423 ms  Webcontrol.demarc.cogentco.com [130.117.19.82]
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *     ^C

You're on dialup I take it?No I'm adsl 1.5 mb in Australia.  I read that there is something wrong when the traceroute suddenly jumps up to 3 digit numbers.  Also "asianetcom" and "cogento.com" sound dodgy to me or are they normal? Quote

5   310 ms   309 ms   309 ms  po8-0.gw1.sjc1.asianetcom.net

The problem does appear to start there.
Has this been going on for long?
Maybe the gate just has some problems at the moment.Track them down & SEND an email of complaint.  
Tell them you're a hermit & your only contact with the outside world is through them. LOL Domain Name: ASIANETCOM.NET  
 
  Administrative Contact :    
  Asia Netcom Asia Pacific Ltd  
  [email protected]  
  46th Floor, Cheung Kong Center, 2 Queen's
  Cheung Kong Center
  2 Queen's Road
  Hong Kong, HK 00000  
  HK  
  Phone: 852-2121-2960  
  Fax: 123 123 1234  
   
  Technical Contact :    
  Cheung, Howard  
  [email protected]  
  46th, Cheung Kong Center
  2 Queen's Road,
  Central, Hong Kong none  
  HK  
  Phone: 852-21212781  
Exactly what did you trace?

Quote
Hi sometimes it takes a while to load web pages and sometimes I get a high ping on games.


So do I.

You can not expect to have a decent ping when connecting to a server somewhere in Japan or China. Especially not with all the secret atomic data being exchanged all the time.I traced a server in Europe - it's the same one all the time for consistency in my tracerts.  What I mean is that sometimes instead of a ping of 300 (AMERICAN servers) I get like 500 on the same server.

I've had the problem for a while but never did anything about it.

I don't want to email some dodgy group with my real email address - that's asking for trouble!

Is there any way to bypass asianetcom?

Isn't something called "Webcontrol.demarc.cogentco.com" a bit dodgy too?You have no virus or spyware infections?Have a look here. http://www.internettrafficreport.com/main.htm
You might find the problem.I used AVG, Ad Aware, Spybot S&D, and Trend Micro online scan to check my computer.  Trend Micro found 2 data miners (cookies) but that was all.

2k Dummy unfortunately I'm not a computer expert and so I don't understand how that link helps me? Quote
found 2 data miners (cookies) but that was all.


That's two too many!You could try running through the 'Jap' proxy server for browsing but I don't know if you can get it to work with online games.Raptor I often delete all my cookies anyway but my problem is that I'm sure I shouldn't be going through Asianetcom which is causing the sudden jump thing (but I'm not an expert).

Also I don't understand what you mean by running through the Jap proxy server?


Is there a way I can skip PAST Asianetcom in my traceroute and thereby fix the problem?  This may direct you through alternative routes & improve your browsing speeds.
http://anon.inf.tu-dresden.de/index_en.html
279.

Solve : uzmkjj.exe?

Answer»

In an attempt to solve a different problem I was viewing the startup items in msconfig.  I noticed this uzmkjj.exe in the System32 folder.  Is this something I should be concerned about?
ALSO, I am a novice when it comes to this COMPUTER stuff.  I have UNCHECKED other items in the Start up so that the machine boots more quickly.  When restarted I am prompted to go back to msconfig and choose the original startup sequence.  Is this normal?  

Thanks!uzmkjj.exe

Check the spelling.operating system is?janed....If you have the spelling of that thing correct , and you have other odd things going on .......I would suspect that it COULD well be a trojan.......... I would reboot into safe MODE and run your anti virus scanner  , spybot , Ad-Aware se and any other pest removal apps you have .......... Which O/S are you using ?

dl65

280.

Solve : I AM NOT A SERVER-tcp/ip prob ??

Answer»

hello,I've been having strange problems with my computer since a 'hacker'gained access.This'hacker' has since been taunting me with cryptic e-mails (from spoofed e-mail addresses)telling me how 'evil' his 'work' is.Sadly I have to agree,so here it is:
First symptoms were netbios,mrspc,http probes which were blocked by firewall.Probes are mostly from other (innocent) clients on the same lan as me,but coming in every minute or so.Probes are in fact 'syn' packets.
So from my firewall (Black ice from iss security) logs which i examined with 'Ethereal'I discovered that I am sending broadcasts announcing my computer as a netbios,msrpc,http browser SERVER!
I've reformatted twice myself and had my local computer store reformat as well,but as soon as I go on line,same problem.
Nothing shows up on antivirus progs -norton,nod32.Or on spyware progs.Nothing unusual on hijack this logs either.No root kit found with Sysinternals find rootkit prog.This is probably because no virus/trojan etc. is present,some clever changes have been made somewhere,a truly evil piece of work indeed!
As reformatting has not eliminated this,is it possible for the root of this to be in the bios settings?
Or something to do with my mac address?
I am running XP with all updates on Sempron 3000+, ASRock k7 motherboard,DDr256 mo.Norton antivirus,black ice & at guard firewalls.
I've changed isp,changed from ether to ppp,reformatted each time,same result.
Any downloads I make are often corrupted,a result i guess of the abnormal amount of 'probe' traffic being generated.Almost a denial of service attack.
I've been trying to figure this out for 3 months now,time to ask for help.
Any suggestions or ideas would be much appreciated,Thanks.
I can post text logs of the broadcast packets if needed.The evidence logs (of the probes)are irrelevant,just a symptom,not the problem.

thanks again.   Quote

(Black ice from iss security)


I haven't heard anything good about Black Ice.

Try Zone Alarm or Sygate's firewall.

What type of network are you on? You say that you are on a LAN. This tells me that there are users on your network which can freely access or see or your PC.

Thanks for reply,yes black ice can be a bit paranoid.I've uninstalled black ice & tried zone alarm,with the same result.
When I say probes from my lan I mean from the same isp as me-if my isp is Tiscali.fr, the syn probes come from computers with tiscali.fr as their server.This is normal because I have sent a broadcast declaring my computer as a server.I am not on a LAN-my mistake.
This all started with me doing downloads from 'dubious' sources (it won't happen to me!  ) from which I presume I installed a RAT.The computer was then left online (ether)for a week while I was away elsewhere,which I guess left time for this person to do their dirty work.
I'm resigned to the fact I'll have to reformat.Is it possible for the bios settings or flash memory to have been corrupted,so that when I reformat the hard drive I'm just importing the same problem?

Again ,any ideas or thoughts on this most welcome, thanks Raptor.P.S. Here's an example packet my computer is sending at the beginning of a connection.
As you can see,the 'this is a workstation/server/browser' flags are set.This is sent through udp port 138, the netbios port.Maybe a clue as to where to look?

No.     Time                       Source                Destination           Protocol Info
    14 2005-07-28 07:38:24.562500    (my IP)    255.255.255.255       BROWSER  Host Announcement , Workstation, Server, NT Workstation, Potential Browser

Frame 14 (243 bytes on wire, 243 bytes captured)
   Arrival Time: Jul 28, 2005 07:38:24.562500000
   Time delta from previous packet: 0.000000000 seconds
   Time since reference or first frame: 1.218750000 seconds
   Frame Number: 14
   Packet Length: 243 bytes
   Capture Length: 243 bytes
   Protocols in frame: eth:ip:udp:nbdgm:smb:browser

   Protocol: UDP (0x11)
   Header checksum: 0xbad1 (correct)
   Source: (my ip )
   Destination: 255.255.255.255 (255.255.255.255)
User Datagram Protocol, Src Port: netbios-dgm (138), Dst Port: netbios-dgm (138)
   Source port: netbios-dgm (138)
   Destination port: netbios-dgm (138)
   Length: 209
   Checksum: 0x3ecd (correct)
NetBIOS Datagram Service
   Message Type: Direct_group datagram (17)
   More fragments follow: No
   This is first fragment: Yes
   Node Type: B node (0)
   Datagram ID: 0x8005
   Source IP: my ip.
   Source Port: 138
   Datagram length: 187 bytes
   Packet offset: 0 bytes
   Source name: me<20> (Server service)
   Destination name: MSHOME<1d> (Local Master Browser)
SMB (Server Message Block Protocol)
   SMB Header
       Server Component: SMB
       SMB Command: Trans (0x25)
       Error Class: Success (0x00)
       Reserved: 00
       Error Code: No Error
       Flags: 0x00
                 Flags: 0x0000
           .... .... .... ..0. = One Way Transaction: Two way transaction
           .... .... .... ...0 = Disconnect TID: Do NOT disconnect TID
       Timeout: 1 second
       Reserved: 0000
       Parameter Count: 0
       Parameter Offset: 0
       Data Count: 33
       Data Offset: 86
       SETUP Count: 3
       Reserved: 00
       Byte Count (BCC): 50
       Transaction Name: \MAILSLOT\BROWSE
SMB MailSlot Protocol
   Opcode: Write Mail Slot (1)
   Priority: 0
   Class: Unreliable & Broadcast (2)
   Size: 50
   Mailslot Name: \MAILSLOT\BROWSE
Microsoft Windows Browser Protocol
   Command: Host Announcement (0x01)
   Update Count: 0
   Update Periodicity: 4 minutes
   Host Name: me
   OS Major Version: 5
   OS Minor Version: 1
   Server Type: 0x00011003
       .... .... .... .... .... .... .... ...1 = Workstation: This is a Workstation
       .... .... .... .... .... .... .... ..1. = Server: This is a Server
       .... .... .... .... .... .... .... .0.. = SQL: This is NOT an SQL server
       .... .... .... .... .... .... .... 0... = DOMAIN Controller: This is NOT a Domain Controller
       .... .... .... .... .... .... ...0 .... = Backup Controller: This is NOT a Backup Controller
       .... .... .... .... .... .... ..0. .... = Time Source: This is NOT a Time Source
       .... .... .... .... .... .... .0.. .... = Apple: This is NOT an Apple host
       .... .... .... .... .... .... 0... .... = Novell: This is NOT a Novell server
       .... .... .... .... .... ...0 .... .... = Member: This is NOT a Domain Member server
       .... .... .... .... .... ..0. .... .... = Print: This is NOT a Print Queue server
       .... .... .... .... .... .0.. .... .... = Dialin: This is NOT a Dialin server
       .... .... .... .... .... 0... .... .... = Xenix: This is NOT a Xenix server
       .... .... .... .... ...1 .... .... .... = NT Workstation: This is an NT Workstation
       .... .... .... .... ..0. .... .... .... = WfW: This is NOT a WfW host
       .... .... .... .... 0... .... .... .... = NT Server: This is NOT an NT Server
       .... .... .... ...1 .... .... .... .... = Potential Browser: This is a Potential Browser
       .... .... .... ..0. .... .... .... .... = Backup Browser: This is NOT a Backup Browser
       .... .... .... .0.. .... .... .... .... = Master Browser: This is NOT a Master Browser
       .... .... .... 0... .... .... .... .... = Domain Master Browser: This is NOT a Domain Master Browser
       .... .... ...0 .... .... .... .... .... = OSF: This is NOT an OSF host
       .... .... ..0. .... .... .... .... .... = VMS: This is NOT a VMS host
       .... .... .0.. .... .... .... .... .... = Windows 95+: This is NOT a Windows 95 or above host
       .0.. .... .... .... .... .... .... .... = Local: This is NOT a local list only request
       0... .... .... .... .... .... .... .... = Domain Enum: This is NOT a Domain Enum request
   Browser Protocol Major Version: 15
   Browser Protocol Minor Version: 1
   Signature: 0xaa55
   Host Comment:


Shut some ports wwdc
http://www.wilderssecurity.com/showthread.php?t=25485 Quote
Again ,any ideas or thoughts on this most welcome, thanks Raptor.


Disable processor ID. I believe only Pentium III processors have got one.

You may wish to buy a new Network Interface Card as they all have a fixed MAC adress.

I do not know if this will resolve your problem, but they are both methods to recognize a machine.

Quote
Is it possible for the bios settings or flash memory to have been corrupted


I do not think this is possible if the user wasn't sitting behind the PC.o.k.,thanks.
I'll try this & let you know how it turns out.
It would be good to know how and why this is happening,but I guess I'll  have to be content just to get rid of this very strange problem.
It's a shame the person responsible couldn't put their well developed knowledge to better use.
Thanks again About the Bios/flash memory question,could this broadcast command have come from a 'bad'or intercepted (IP or TCP spoofed) download or e-mail ? Is this impossible or just unheard of ? -Noone has had physical access to my computer.
Also,if I WANTED for my box to act as a server,where would the broadcast command come from -can I find the offending piece of script somewhere in the registry ?
Is there a legitimate application which can be used to make an XP box a server ?-Lazy question,I'll look on microsoft.com myself!
Thanks for the link to the WWdc prog,ports are closed but I have to wait till the TTL of my last broadcast has expired - 3 days- to see if this works.
I hope this strange problem has sparked your INTEREST as much as me.It's put me on a very STEEP learning curve.-Anyone ever hear of anything like this before? I'll bet not.


XP can be set to act as a server but don't ask me where. I'll poke around a little.
281.

Solve : Random Spiking?

Answer»

It all started when i downloaded a file from a website and got keylogged. I got rid of everything that i got from the website. A few days after getting keylogged, my computer started to spike for a few minutes and then minimize anything that i was doing. It occurs every 20- 30 minutes and I have found no way to stop it. I was told that it was spyware, so I ran Ad-aware, Norton, and Microsoft Antispyware, yet it doesnt find anything. Can someone telle me what it is and how to get rid of it please? Im using Windows XPHow do you know a keylogger has been installed when none of the spyware programs REPORT anything?Because my account was hacked because i type my password and they got it. Thats how i know. Ive been keylogged before and nothign like this happened last time.Are you certain they did not simply guess your password.I am certain i was keylogged because no matter wat i changed my password to, they got it. Is there any more info u need to find out wats wrong?Can you post a Hijackthis log

HijackThis
-- Manual malware remover. Post the HijackThis log generated only

Have you also scanned for Viruses and Trojan Horses?

Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!What do u want me to post?Its too long, tell me ur email addresCut it down in SEVERAL parts.

C'mon, redemption does cost a bit of sweat and tears.Logfile of HijackThis v1.99.1
Scan saved at 10:30:45 PM, on 8/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\WINLOGON.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\JAVA\jre1.5.0_02\bin\jusched.exe
C:\program files\winzip\wolf.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\MouseWare\system\em_exec.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Matthew\My Documents\hijackthis\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SS SS Plugin - {1D1B2879-99FF-11E3-8D96-D7ACAC95952A} - C:\program files\winzip\wolfwb.dll
O2 - BHO: AIM Helper - {D70E6A20-7060-4829-B3D7-B6624A1DE7C6} - C:\Program Files\AIM Toolbar\aimhelper.dll (file missing)
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [wolf] C:\program files\winzip\wolf.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet ACCESS because of LSP provider 'xfire_lsp_10650.dll' missing
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1096588722500
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dllO23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Thats everythingGeorge Smith  .......Lets try these first .
Btw , I don't see any R0  or R1 entries ...have you already removed some items ?

Mark for removal the following :

O2 - BHO: AIM Helper - {D70E6A20-7060-4829-B3D7-B6624A1DE7C6} - C:\Program Files\AIM Toolbar\aimhelper.dll (file missing)

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O10 - Broken Internet access because of LSP provider 'xfire_lsp_10650.dll' missing

Now click fix marked .....reboot and see what the new log looks like .

dl65  







After removed those...

Logfile of HijackThis v1.99.1
Scan saved at 3:59:08 PM, on 8/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\program files\winzip\wolf.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\MouseWare\system\em_exec.exe
C:\Program Files\Java\jre1.5.0_02\bin\jucheck.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Matthew\My Documents\hijackthis\HijackThis.exe

282.

Solve : Help, I cannot remove a program in control panel?

Answer»

Hi,

I am having a hard time removing 2 separate programs called "steam"  and "half-life dedicated server update tool" from my control panel. When it is highlighted and I hit the remove button, it comes back with "could not openinstall.log"


What does that mean and how can I remove these program?

PS: I can remove other programs easily except these 2.

any help is greatly appreciated.

Thanks,

gail

Do you know the path of the files? (ex: C:\my documents/file.extension)? if so, then get to a command prompt and type: DEL then type the path and file name. this should force delete them. try that and let us know. Hi,

yes i found the path of file but how do I get to command prompt to remove it?

:-/
thanksstart menu--all programs--accessories--command promptGot the prompt open? Then leave this open but close all other programs. Hit control-alt-delete. click the processes tab and end explorer.exe process. leave task manager open. return to command prompt. type "cd" then the path (not including the file name) then hit enter. then type DEL then the file name. (file.extension)

Done that? Now. return to task manager--file--new task and type EXPLORER.EXE then close task manager.Hi,

I TRIED it but it did not work. It is not a cd, it is in my control panel.

I got prompt open and typed it in but SAID it is not found even though I put it in correctly.

I also went to task manager and highlighted explorer.exe

So here I am again :-/

I just want it out of my control panel and tried this but am thinking you think it is a cd which it is not. I have no idea what all commands mean that I am talking about and really appreciate the detailed information you have provided.

Anything else I should try

Quote

Got the prompt open? Then leave this open but close all other programs. Hit control-alt-delete. click the processes tab and end explorer.exe process. leave task manager open. return to command prompt. type "cd" then the path (not including the file name) then hit enter. then type DEL then the file name. (file.extension)

Done that? Now. return to task manager--file--new task and type EXPLORER.EXE then close task manager.


Follow the directions EXACTLY. "cd" is how you tell it the directory, okay?
Are there no removal instructions on Gearbox their website? They developed the game. Or distributed. I am not certain.Hi,

I check their website before coming here and all it said was to go to control panel and remove it and it is where i am having a problem.

Squirrel, I am about to try it again like you said.

Thanks,

Gail Squirrel YOU ARE THE BEST!!!

It worked. It worked.  

I was putting the file name at the end when I should not have like you said but didnt "get it" than, but surely do now

Thank you for being so patient with me

Now I will try this if ever I get annoying stuff in my control panel ever again.

Again, Thank you so much  No TROUBLE at all. That's what we're here for.
283.

Solve : re Ad-aware?

Answer»

Last week my computer was infected through MSN messenger. Since then my AVG has found 8 virures.  I downloaded Ad-aware Se but when I run it my computer keeps sending me a notice of illegal operation 02i5lp04 message of invalid page faults.  When I bypass it the program finishes but  after the  quarantee my computer freezes and will not remove the infected files.  I had 539 of those so quite a number.  Please help.Use the following programs in safe mode

Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems


ZoneAlarm Free
-- Free firewall - more USER friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.Disconect from the net and scan again!is this win98!This is Win 98 SE and I am using AVG Free antivirus program which did catch it.  So far they have 16 files in the fault.  however the Ad-Aware does not work in the final stage to remove the 359 files which are on the computer.  I have no experience in this kind of thing.THANKS for your help.Try scanning in safe mode. Use different spyware scanners as well.I run both Ad-Aware AND Spy-Bot, as they both SEEM to clean different corners. I had a similar problem about a year ago, and after booting in Safe Mode, disconnecting my internet connection, running both spyware programs, my anti-virus full scan (NAV 2004 at the time), then doing a reboot, it seemed to get along just fine. I got all of those updated as soon as I COULD get back on the internet, and ran them all again, just to be sure.
Hope it works for you!
When I try to update the definition files itwill not work.I get a note saying "definition files could not be read".Any suggestions?aafje....  Try this .....uninstall ad-aware SE ......... then go into safe mode and rescan using AVG and Spybot ....then delete anything it finds ....and delete the items in the AVG ...vault ........now reboot into normal and re download Ad-Aware SE ..... http://www.download.com/3000-2144-10045910.html

once it has installed ...click on check for updates .....now try running the scan again .


dl65   Quote

When I try to update the definition files itwill not work.I get a note saying "definition files could not be read".Any suggestions?


Are you connected to the Internet?Yes,connected to the internet.Will try the other.Although I have uninstalled and installed and the same thing.Download & run http://www.ccleaner.com first.
Then do the Adaware & Spybot thing.Adaware shows thats my definitions are 372 days out of date! no reformat/or win updates are we after the cash now!..........spybot is owned by msoft! Quote
Adaware shows thats my definitions are 372 days out of date! no reformat/or win updates are we after the cash now!..........spybot is owned by msoft!

Is this a question?
If your adaware definitions are so out of date with no new definitions available then I suggest your adaware core is out of date. When this happens adaware stop GIVING new definitions without telling you why.
I think the current core is 1.06r1.My definitions are up to date 04/08/2005....but it still shows the splash box......367days out of date? i ignore it!so why does it do this?Are you using the current core? 1.06r1
284.

Solve : IM not sure if this is a virus or something else.?

Answer»

Alittle over a week ago I defragged my hard drive. EVER since then its been doing one of the following three things after being on the computer for atleast 30 mins.

1) Total reboots without warning.
2)Goes to sleep and can't be woken without warning
3) Freeze for no noticable reason, even when nothing apperars to be running.


I have tried running several anti virus softwares, fixing the registry, Changing firewall software, but nothing seems to work....The provblems happens less if I am not connected to the internet(or atleast it seems too) but as internet is the main use of my computer i cant just stop being connected.

I runn Window 98, MAcaffe Virus Shild, I also tried their Stinger program, and have Armor2Net as my current firewall.....Any ideas would be helpfull.What do the malware scans show? do they detect anything?Everything I have run says that nothing is wrong
mcfee.............headache............r amsticks are........laptop/desktop/tower/pda/try to reformat your hard drive and then install again your OS,, its better to use windows XP OS, but of COURSE BACK up first your files before doing so..Reformating is my last resort right now.....Its a computer with four years worth of stufff on it and I don't have anywhere to STORE the stuff temporarily.    I did try re installing windows but that did nothing.  I was reading something about registry file giving a ghuy a similar problem, but I can't find the site again and the computer froze be fore i could finish reading... has anyone heard of anything like that...How can I check those? I have a registry repair thing, but that pulls up nothing.What type of Power Supply Unit is installed?

Have you tested the RAM?

Store your data and reformat to remove any doubts.

Does your computer freeze when scanning for viruses and the like? If not, keep the virus scanner continiously running so that you can safely back up data.

285.

Solve : Screen saver D/L & TROJAN?

Answer»

A friend Downloaded some screen saver software and was PROMPTED to restart. After doing so, he tried to reconnect to the Internet and a "page cannot be displayed" screen. He then ran AVG & MS ANti-spyware. AGV found a TROJAN and healed it.

He is RUNNING Xp.

Is it possible to do a system restore to rid of it?

His Internet still shows a "page cannot be displayed" screen.

Please advise Do other internet applications works?He said he tried to do an AVG update and it couldn't access the internet. Quote

He said he tried to do an AVG update and it couldn't access the internet.


Has he removed all threats?

If he has, see if this is of any USE.He "healed" the trojan.

I will show him your link. thanks.

Will a system restore help ?Kellee......  It sounds LIKE the infection is still there .....I would be going into safe mode and rerunning the AV scan as well as Antispyware .........
The last thing your friend should do is use system restore... in fact he should turn it off until he is certain he has no further threats.


dl65
286.

Solve : No taskbar or desktop icons?

Answer»

I put this under the virus category cause I did have viruses which I quaranteed (sp?) with AVG and when I did a reboot after that, all I get is the screensaver with no TASKBAR or icons. The taskbar tries to load (flashes once).
I cannot use safemode cause I just get an aqua colored screen with safe mode on the borders but nothing else. I tried REM in DOS on some questionable data in the autoexec.bat, but it did not help. Can anyone help me? I have Win98. Cannot get thru. to AVG cause I guess the software was never registered? Not sure what the problem is, but you have to input your license # or order # and it won't accept my license #. Not sure if I still have the order #. Has anyone ever got help from Grisoft?Sounds like a virus... Do this... On the menu where the computer asks if you want to enter safe mode, etc... Select Last Known Good Config... See if this helps...

[glb]Flame[/glb]THANKS, Flame, but I don't have that option.

1. Normal
2. Logged (\bootlog.txt) which I tried and couldn't find the file.
3. Safe mode (ineffective)
4. Step by step confirmation (also tried, but don't know enough to know if something is off)
5. Command prompt
6. Safe mode command prompt.

Just ran scanreg.exe and it didn't find any ERRORS in my registry. Any other ideas, anyone?

There is no Last known good configuration in Windows 98.

Search the forum, there are quite a few topics which cover the same issue.Raptor is right, we did have a spate of these problems a little while back. Did we ever get a definitive answer to them?I did a search, but didn't COME up with anything definitive.


One thing I tried was to run the Bootlog.txt option again and did come up with failures in 2 instances:

[0013B760] Loadfailed = ndis2sup.vxd
[0013B877] initcompletefailed = sdvxd

Don't know what it means, can anyone here decipher it?

Thanks for trying to help everyone!

BurkCan you scan here to start with?
http://www.pandasoftware.com/activescan/Aren't those related to the videocard? Either that or TCP/IP or NETWORK card drivers?

Try uninstalling the videocard drivers PROPERLY by using a tool such as Driver Cleaner and then install the latest ORIGINAL drivers.

Do not install Windows default drivers.Regarding the active scan, I cannot get to a web site.

If the failures have to do with the network card drivers, I can explain that. I tried to use my cable ISP with my laptop, so I disconnected the cable modem. Can't get that to work with my laptop, even with help of ISP. Someone is going to come to the house on Mon. The slowness of the dial-up is driving me nuts.

BurkUpgrade to windows vista................less fat is better for the health of the world.

287.

Solve : Worms and wonky cursors w/no reboot?

Answer»

I know, I know....

I have been unworthy.  Should'a updated Windows but I had just restored my computer with Symatec Restore and was still trying to get things going.....

I was in MOZilla Foxfire (have WinXP PRO) and the cursor went WONKY, a popup for rolex watchs came up - I NEVER get pop-ups and don't have a cursor or skins theme.

Reboot and now cannot get reboot without Symantec recovery disk.  Think I have the new worm....even with the Recovery disk it won't let me on the net (to get the Win update)

How do I get a safe bootk into Windows - do I WANT to?  I have the fastest non-working pc on the planet!
HA! Oh...

I have Symantec System WORKS Premier (which worked REALLY slow last night but didn't turn anything up) and ran Adaware SE Plus and RegHance as well.  This bugger is either insidious or is the idiot at the keyboard.  Either way I need your patient guidence.  Okay....maybe not so patient...LOL!See if you can access safe mode with networking by PUSHING F8 at bootup before the windows GUI starts.
Then disable system restore & run all the scans you have.
Then try for http://www.pandasoftware.com/activescan/
Then try to download, install, update & run
http://www.microsoft.com/athome/security/spyware/software/default.mspxCan't get there from Symatec - or I wouldn't have asked.

Read your PM - I took care of it.

288.

Solve : this is strange?

Answer»

i have 2 hotmail accounts-on 1 of them, when i try to put attachments on an email, i get an error saying the it cant be attached because there is a virus-on the other account, i can attach stuff and never get that error-this happens on both computers on our network-i ran norton and 2 online scan(mcafee and house call) and they showed NOTHING-i also ran adaware, spybot, and microsoft anti spyware and still am getting this error-any ideas y this is happening?Perhaps you have a new/saved message on your Hotmail account that has a virus inside... The virus WOULD not be on your computer UNLESS you download it...

[glb]Flame[/glb]scan for bugs in the other account/use safe mode..and disable system restore/and disconnect from the net.....
================M_2=====================

i get an error saying the it cant be attached because there is a virus-on the other account fonzbear2000 Quote

scan for bugs in the other account/use safe mode..and disable system restore/and disconnect from the net.....
================M_2=====================

i get an error saying the it cant be attached because there is a virus-on the other account fonzbear2000


how do i scan for bugs? Quote

how do i scan for bugs?



Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems


ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.i ran the following and here r the results:

avg free: one trojan found and healed

trend micro house call: nothing found

microsoft anti spyware, spybot, adaware: microsoft and

spybot found stuff and removed it-adaware found nothing

mcafee stinger: nothing found

cwshredder: nothing found

i can run hijack this and post a log if u want

i deleted all the email from the hotmail account and its still trying to attach viruses-i dont get it because if it was a virus on my computer, wouldnt it do it on BOTH hotmail accounts? y just on only one hotmail account and on both computers on the network?another thing-the other computer has no viruses on itHotmail is full of it self. Try E-mailing Hotmail technical SUPPORT and see if something is wrong with your account.

If you'd rather skip the whole Hotmail phase, send me an E-mail and I will send you an invite for Gmail. Quote
Hotmail is full of it self. Try E-mailing Hotmail technical support and see if something is wrong with your account.

If you'd rather skip the whole Hotmail phase, send me an E-mail and I will send you an invite for Gmail.


i do have a gmail account as well but thx for the offer now to go complain to microsuck
289.

Solve : Msofts new tool?

Answer» HTTP://support.microsoft.com/?kbid=890830
290.

Solve : HELP!!! msblank.html?

Answer»

Hi,

I really need someone's help in fixing this thing that I got yesterday: my problem is that whenever I open Internet Explorer, instead of going to its usual homepage (google.com), it takes me to C:\WINNT\system32\msblank.html. I have tried Norton 2005, and also Ad-Aware, and even spybot, and none seemed to work...I am going crazy trying to fix this thing! Please someone HELP, I have no idea what to do!!! (I even searched google and the search results didn't help much) =S thnx  A BILLION.Does the most SIMPLE solution of all not work? Ditch IE and choose Mozilla Firefox?

Just kidding.

Try the following:

1. Start
2. Settings
3. Control Panel
4. Internet Options
5. General tab
6. Use default page button. Or supply a page of your choosing. Do not press Default afterwards, as it will revert back to.. The default page.

By the way, I wasn't kidding about Mozilla. To *censored* with Internet Explorer!Thanks for the RESPONSE, I have already tried that. If that was my problem, it would be over long ago....

However, I have run regedit, and I suspect that:
HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN\ControlPanel\WNNT\system32\popcorn72.exe

might have something do with this. However I'm not sure, and I've never worked with Regedit, and I'm doubtful if would cause a problem if I deleted it....:S any suggestions?

P.S. I would like to fix IE, and only last resort go to using another program....http://www.wilderssecurity.net/bhblaster.html


http://windowsxp.mvps.org/IEFIX.htm Quote

.S. I would like to fix IE, and only last resort go to using another program....


Funnily enough, I use Internet Explorer as a last resort.  

Virus scanners
AVG Free
-- Anti virus scanner
Trend MICRO Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems


ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant HIJACKER.  hmm, I tried merlin's sites and downloaded the softwares but they didn't work  Intermute shredder.............or hi-jack thisthnx, I've tried shredder before too (didn't work). I don't know where to DOWNLOAD hijack this, and it's said to be for advanced users anyway....anymore suggestions?
YESSSSSSSSSSSSSSSSSSSS! YYes, I'm so happy, I've fixed it.....it had to do with the regedit thing, which I took the chance and deleted.....and after that, it worked......thnx for the help though Quote
YESSSSSSSSSSSSSSSSSSSS! YYes, I'm so happy, I've fixed it.....it had to do with the regedit thing, which I took the chance and deleted.....and after that, it worked......thnx for the help though


You should still use and keep the programs linked to above to prevent  events like that from happening.Or re-type the website you use in /tools/internet options
291.

Solve : A System Restore Question?

Answer»

Hi,
 I was able to fix my computer with the help of all the knowledge here a couple of weeks ago.....a friend of mine has a virus on her computer that her virus scan is not removing.....her roommate is telling her to use her System Restore and it will go away....I told her that it will not get rid of a virus....I told her to disable it and run her virus scan in safe mode. Roommate is telling her that I dont know what I'm talking about.
   Will using System Restore get rid of a virus?No.........system restore will backup the virus.........i have never use it and its been  disabled for the last five years...it harbours viruses/etc......Thank you.....thats exactly what I learned here when I was having all of my own problems. Seems LIKE a lot of folks out there think System Restore is a cure all and dont understand when it doesnt fix the problem.System Restore was made for hardware and software releated issues, not viruses... Also, it depends on the virus... it MIGHT be able to be fixed by a system restore, but only if it was poorly made... A poorly made virus will go away with system restore, but many will NOT.

[glb]Flame[/glb]Disable system restore. Reboot. Run AV. If clean, re-enable system restore. If a virus is in a restore file, AV cannot fix it. Disabling system restore causes WINDOWS to delete all the restore files, thus deleting the virus. When re-enabled, new restore points will be built. Quote

I told her to disable it and run her virus scan in safe mode. Roommate is telling her that I dont know what I'm talking about.


No, you're doing the right THING. It is the roommate that does not know what SHE is talking about. In fact, it is said that Safe Mode should be used when you run a system restore, scan for viruses, etc.

[glb]Flame[/glb]
The never ending cycle of woe...imhao.....So it appears... You have to be careful when talking information from a friend... If they don't know their way around computers so well, they could end-up messing something up...

[glb]Flame[/glb]4hugger.....NEVER attempt to remove a virus ...( if thats what it is )with the system rstore feature  ........
Tell you friend to do a bit of research or ...even better ....engage BRAIN before opening mouth ........
If a pc is in fact infected with some sort of pest .....be it a virus , trojan or even some malicious spyware ...... The first thing the user should do ...is to shut down the system restore system ...so the pest doesnt infect everything ....... then go into SAFE mode and then begin running the appropriate scanners until the uninvited visitor is isolated and removed .......  Your friend should also remember that anti virus programs may not remove trojans .... They may identify them and where they are residing , but are are unable to remove them .

If you know which pest your FRIENDS pc has ...post the name here and we can probably suggest the best app to use to get rid of it .

dl65   Quote
engage brain before opening mouth ........


292.

Solve : PSW.Perfloger?

Answer»

Hi guys, just a reasurence post! I donwloaded something for a game and it was an archive, so i downloaded it and scanned it with AVG before opening the file and found a keylogger. I did NOT extract the items then deleated the file. Im sure im safe if i havnt extracted the items but i know what nasty things these are and would just like reasurence!! ThnksIt was most likely a key generator, which are often marked as key loggers or other malware.

HOWEVER, if it was from an untrustworthy source (Anything other than NEWSGROUPS or BitTorrent, if you ask me) CHANCES are it was a keylogger. If you did not open the archive, extract its contents or opened its contents in any WAY, you are safe.

You may WISH to do a spyware scan none the less.Ok thanks, reply is much appreciated

293.

Solve : MRUs?

Answer»

Win XP

Are MRUs spyware?  I'm constantly getting them; I can clean them but they come up again. Quote

Are MRUs spyware?

No, Windows generates this list of 'Most RECENTLY USED' FILES. They do no HARM other than take up a small amount of space.That's right--kind of like how your start menu's documents option only SHOWS the ones that you've used recently.
294.

Solve : Someone plz help me?

Answer»

ok my friend sent me this link and it said is this you alie and i clicked on it and downloaded it and its a virus i know that for SURE buh i dont have the money to BUY a virus scanner so i have the free trial version on my computer...WELL its not detecting it so i TURNED off my comp and im on my dads right now. Help how do i get this virus off my computer. I have windows 2000 on my computer and the trial version of mcafee and e-wido on virus scannersIt may be spyware/malware, download, update & run Microsoft Antispyware.
Why do you think you have downloaded a nasty?i already got the malware out of my computer i now its a virus becasue my friend has ONE of the same types of the virus...that was me up there btw i just didnt log in by accidenthttp://www.pandasoftware.com/activescan/

295.

Solve : iexplore going haywire....?

Answer»

I am using win Xp home, fairly fresh install 1 week old.  I have been having soundcard issues, but I just ran into another problem.  I noticed my system was running incredibly SLOOoooOOw.  I ctrl/alt/del and noticed that "iexplore.exe" was running in process,  exactly 19 different listings of it. Each one using anywhere from 4000k to 25000k.  As I would end the process another would start up, then another etc.  I ran spybot, adaware, norton, xoftspy and nothing was found.  I am completely befuddled.    :-/  First do an online scan
http://www.pandasoftware.com/activescan/
Then download and run Hijackthis and post your log in here.I found what was causing it.  I found an .exe program in c:/windows... three files, iau.exe, msiau.dll, and IAU.EXE-2A6931C4.pf.  I removed these files, isolated them just in case theyw ere important, and the problem ceased.   If these were important files, I can PUT them back where they were, but if they are malevolent, I'l destroy them.Here's the log fileyou requested....

**********************
Logfile of HijackThis v1.99.1
Scan saved at 10:38:14 PM, on 8/10/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\wavplay.exe
C:\NVIDIA\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\NVIDIA\NetworkAccessManager\bin\nSvcIp.exe
C:\NVIDIA\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\NVIDIA\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\iau.exe
D:\My Downloads\HijackThis1991.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://balabolka.biz/start.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://balabolka.biz/start.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://balabolka.biz/start.html
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://thequicklink.com/remove.php
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://127.0.0.1:80
R3 - URLSearchHook: (no name) - {A0352AC6-960E-0529-3B16-1A70536215F0} - sysconf16.dll (file missing)
O1 - Hosts: localhost 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\uroms.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\uroms.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NVMixerTray] "C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NSYSCPLSTR] NSYSCPLSTR.exe
O4 - HKLM\..\Run: [SearchAssistant] "C:\Q92194.exe "
O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] C:\WINDOWS\iau.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [NSYSCPLSTR] prgsys0984.exe
O4 - HKCU\..\Run: [Floppy MASTER] C:\WINDOWS\wavplay.exe
O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] C:\WINDOWS\iau.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{439C25B6-2DB4-4397-8724-52C598D5F771}: NameServer = 69.50.176.198,85.255.112.12
O17 - HKLM\System\CCS\Services\Tcpip\..\{B43376F2-A34D-47F3-AE77-2B580844C157}: NameServer = 69.50.176.198,85.255.112.12
O17 - HKLM\System\CCS\Services\Tcpip\..\{DF0BF4C6-816A-44AA-90BE-8073CD93A477}: NameServer = 69.50.176.198,85.255.112.12
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Unknown owner - C:\NVIDIA\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe" -k runservice (file missing)
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\NVIDIA\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - Unknown owner - C:\NVIDIA\NetworkAccessManager\bin\nSvcLog.exe

It LOOKS like you picked the right bugs, did the online scan find them?

Paste your logfile here http://www.hijackthis.de/index.php?langselect=english and it will show you where to delete the registry entries. Quote

       iexplore going haywire....


Why doesn't that surprise me. Use Mozilla Firefox instead.

Also, make use of the following scanners:

Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems


ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.Firebird does not solve all...spysweeper might.. Quote
Firebird does not solve all...spysweeper might..


That is most likely because one is a browser and the other a scanner.  Raptor, I do use Firefox as my browser.  Thats why I couldn't figure out the problem with i expolore, I occaisionally get on with my MSN browser, but thats mostly just at work.  Anyways, I ended up formatting and installing win xp pro64.  I still cannot get my csoundcard to work, I am giving up and going onboard sound.  

Oh could someone please advise to the best anti virus FREEware? Quote
Oh could someone please advise to the best anti virus FREEware?


Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.timidbull......  RE your hijackthis log ......

Mark for removal the following ....:

R3 - URLSearchHook: (no name) - {A0352AC6-960E-0529-3B16-1A70536215F0} - sysconf16.dll (file missing)

O1 - Hosts: localhost 127.0.0.1

O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] C:\WINDOWS\iau.exe

O4 - HKCU\..\Run: [Ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [Floppy Master] C:\WINDOWS\wavplay.exe

O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] C:\WINDOWS\iau.exe  

O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Unknown owner - C:\NVIDIA\NetworkAccessManager\Apache Group\Apache2\bin\APACHE.EXE" -k runservice

O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe

O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\NVIDIA\NetworkAccessManager\bin\nSvcIp.exe

O23 - Service: ForceWare user log service (nSvcLog) - Unknown owner -
C:\NVIDIA\NetworkAccessManager\bin\nSvcLog.exe


I also notice you do not have SP2 installed ..........is there any reason you don't have it .....as there are many very good added security features .

Once you have SP2 installed you should be able to D/L and install Antispyware Beta .......... which is a very good anti - PEST app.   http://www.microsoft.com/downloads/details.aspx?FamilyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en

let us know how you make out .

dl65  

296.

Solve : Firewall help please?

Answer»

I just installed ZoneAlarm, but it is blocking something, which I think is MSN Messenger... ZoneAlarm from connectiong... Here is a screenshot of the alert...


Anyone know how to make it accept this instead of blocking it?

[glb]Flame[/glb]Looks like an isp >dsl? is it yours!what did the more info button tell you!Yes. I have Verizon DSL. The Internet works fine, but MSN Messenger won't sign on... Everything else looks fine... Can you tell me how to just open that port? Or anything for that matter that can fix this?

[glb]Flame[/glb]The more info. button just SAYS this... see the URL... http://fwalerts.zonelabs.com/fwanalyze.jsp?record=ZLN35927826756905-1012/17d51a601059f18ec61044dc&tab=overview

[glb]Flame[/glb]Allow ms messenger..........never used it..........allows system to! be EXPOSED...use trillian.........I added both Windows AND MSN messenger to the allow list... I gave them full access, but it won't take...

[glb]Flame[/glb]445 is a dangerous port to leave open, I have mine permanently disabled with wwdc.
My 445 port GETS constant scanning along with various others.

"Somebody is scanning your computer.
Your computer's TCP ports:
1025, 6129, 135,  and 445 have been scanned from 202.172.109.222.."


Your messenger problem is something else.You're right lol  This morning, I turned the computer on, and MSN Messenger started-up fine!    I thought it was the firewall becuase it worked right before I changed the firewall, and when it couldn't connect, it thought that there was no internet connection, leading me to think that ZoneAlarm was blocking it... But it WORK fine now... lol  Maybe the microsoft servers were not working?

[glb]Flame[/glb]

297.

Solve : is this consider a virus??

Answer»

computer monitor was showing irrational and jumbled CHARACTERS that KEPT running across the screen non-stop. i cannot take control over the computer.Is it a computer virus or something ELSE..PLEASE reply asap..thanks! It sounds liek one to me... Do you have protection? Did you make any changes to your SYSTEM recently?

[glb]Flame[/glb]Try starting in safe mode.

298.

Solve : IE will not go to MS site to DL antispy?

Answer»

Any suggestions on how I can down load the new MS AntiSpy ware when IE has a virus that redirects me away from the MS site?  MS will NOT down load to a Netscape Browser.

Thanks in advance

Dave Quote

Any suggestions on how I can down load the new MS AntiSpy ware when IE has a virus that redirects me away from the MS site?  MS will NOT down load to a Netscape Browser.

Thanks in advance

Dave



Use Mozilla Firefox

Microsoft Anti spyware will not removes viruses. anti-spyware, not anti-virus.

Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems


ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones DESCRIBED above.
They are EITHER diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.I guess I do not know if the IE Redirect problem is a Virus, or Spyware.  

Re: Mozilla,  I guess that I will have to download and INSTALL it in order to clean up the problem??

I have run Norton AV several times including in Safe Mode twice and it finds no more virus'.

Any ideas?

Thanks,

DaveThe reason Mozilla Firefox was suggested is becuase Internet Explorer has been foudn to be very unstable. A MUCH better browser exists... Becuase mozilla Firefox has few problems, many people favor it over other browsers... Try installing it. You will be much happier later  

[glb]Flame[/glb] Quote
I guess I do not know if the IE Redirect problem is a Virus, or Spyware.  


Then download a different spyware or virus scanner.JagRacer.......  What site where you sent to when you clicked on the this link?  http://www.microsoft.com/athome/security/spyware/software/default.mspx

Please let us know and BTW do you have XP retail or a OEM version installed ?


dl65  
The site that I am redirected to is 10.25.8.233

I am using an OEM version of WinXP.  I have the Disk and Product Key.

I am not able to "Validate" my software on the MS site as they require before downloading the Beta Antispyware, or any of the other tools that they have such as the "Malicious Software Removal Tool"

I was able to down load the programs on my laptop, but the problem is on my desktop and when I try to copy them to this computer it does NOT let me copy them.

Any help would be appreciated   Thanks

Dave Quote
I was able to down load the programs on my laptop, but the problem is on my desktop and when I try to copy them to this computer it does NOT let me copy them.


How do you copy them?

Quote
10.25.8.233


There seems to be no website at that adress.Dave Weibel.......

"I am not able to "Validate" my software on the MS site as they require before downloading the Beta Antispyware, or any of the other tools that they have such as the "Malicious Software Removal Tool"

I was able to down load the programs on my laptop, but the problem is on my desktop and when I try to copy them to this computer it does NOT let me copy them. "

How did you mnage to D/l Antispyware to your desktop ....without running the WGA ?

If you were able to Download it to your desktop ...you should be able to click on the      ...........  setup for M/S antispyware icon and it will install.

dl65  
Hi dl65


I have NOT been able to DL ANYTHING to my desktop machine. I did DL to my Laptop but can not copy or More the programs to the Desktop.


I can not get the Verification SW to work with even the Mozilla Browser on the Desktop (infected) machine.

I got a response to a query  to MS that indicated that the Verification was not fully implemented and that you could get to a dialog box that allowed you to skip the verification step, but I have NOT been able to find this.

Any ideas?  

Thanks,   DaveYou will have to remove the infestation first before you think of activating the product!

Can you not install any of the programs I have supplied you with?

What kind of error message do you receive when you attempt to copy files?

What if you copy applcations onto a CD-R(W) and then install them without MOVING the installer to the Hard Disk Drive? JagRacer.......  So is your desktop infected with bugs ......or is this something which occurred after the 25 th of July ?


let us know

dl65
299.

Solve : ADWARE AND POPUPS?

Answer»

Good morning ev1,  I have a general question regarding my computer.  I currently have the Lavasoft Ad-aware SE PERSONAL FREE version on my computer, this is to remove Adware..  I also have Spyware Doctor, Counter Spy, Nortons Anti-virus 2005, Registry Mechanic, and the Beta from Microsoft.

I am planning on removing one of the Spyware programs prob the spyware doctor, and keep the counter spy, but I was wondering if I need to have the ad-aware Se personal program on comp also??

Sorry I get confused  are Spyware and adware two sep things??

Do you have any suggestions for a good adware removal

Thanks  It was you people who fixed my computer last time
Thanks for the help
Crly1264 Quote

1. Sorry I get confused  are Spyware and adware two sep things??

2. Do you have any suggestions for a good adware removal



1. Spyware is as the name suggest, it spies Malware is also as the name suggests, it is malicious and causes harm. Adware causes unsolicited advertations.

However, the lines are a bit blurry if you ask me and most programs will take care of all three. Since they are all the same to most people.

2. See the following, carefully comprised list;

Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software FIREWALL.
Be ADVISED as dual software firewalls may cause problems


ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.

I have never heard of Spyware counter, I would remove it if it does not yield better results than the programs linked to above.Thank you for this info

So if I run my spyware scans on a regular basis
will they also remove any adware I may have
on the computer??
I have Nortons for Virus protection.

Thank again



Quote
will they also remove any adware I may have


Yes, Spyware scanners should take care of adware, malware and spyware.

Virus scanners take care of Viruses and often Trojan Horses.

Also keep in mind that when you try to remove something, and it seems to be in use, that you re-start and scan in safe mode.
300.

Solve : any programs that will remove uninstall programs?

Answer»

Like I remove kazaa program my hard drive but the folder is still there! Can anyone help me by TELLING me of a program or software that I can download?  I try the delete the folder but it keeps on coming back!What is inside the folder? Have you scanned for viruses and Spyware?

[glb]Flame[/glb] Quote

Like I remove kazaa program my hard drive but the folder is still there! Can anyone help me by telling me of a program or software that I can download?  I try the delete the folder but it keeps on coming back!


It MAY also be in use by another Peer to Peer program. Are you using others?

After having UNINSTALLED Kazaa, you should immediatly scan for Viruses, Trojan Horses and Spyware.

Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- ONLINE anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems


ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.