

InterviewSolution
This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
4451. |
Solve : c:\windows\services.exe? |
Answer» AAARRRGGGHHH!!! |
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4452. |
Solve : Virus affecting my seach engines! please help!!!? |
Answer» Looks good. How is the computer running now?very good!!!!! thank you soooo sooo much for your help Sounds good.
---------- GO to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a FREE Internet security addon for your browser. It will keep you SAFE from online scams, identity theft, spyware, spam, viruses and unreliable shopping SITES. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth. |
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4453. |
Solve : Where did my battery Icon Go????? |
Answer» What do you mean by it disappeared? Is it just auto hiding?OKAY, I've finally redone all the PREVIOUS steps and will post the results. No results were found for both Super antispyware, and Malwarebytes, but I have included what was found in Hijack This. |
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4454. |
Solve : Problems with Ad-Aware 2008? |
Answer» Hi, this is my 1st post on this forum. I have a problem with Ad-Aware 2008. BASICALLY I was unable to run a scan yesterday, keep getting messages about not having administrative rights or "fatal error 1920" messages. Have used Ad-Aware in various VERSIONS for a couple years now & this is the 1st time i've had a problem. I was advised to uninstall then re-install Ad-Aware but windows won't let me uninstall it, keep getting the same error messages over again. tried a system restore & that didn't work either. Even tried downloading the latest Ad-Aware Anniversary edition but it couldn't install due to not being able to uninstall the old program. I have found a couple of THREADS on the Lavasoft forum about this & tried their fixes but they do not work. I fear that some kind of virus/worm has got onto my PC somehow as it also runs a lot slower than before. |
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4455. |
Solve : Virus symbol on shutdown button? |
Answer» Hi. |
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4456. |
Solve : Please Help with Adware!?? |
Answer» Hey,
. The above PROCEDURE will:
---------- Use the Secunia Software Inspector to check for out of date software.
---------- Go to Microsoft Windows Update and get all critical updates. ---------- Here are some great FREE tools to help you keep from getting infected again. These tools use little or no resources so won't slow down your PC. I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster - Secure your Internet Explorer to make it HARDER for ActiveX programs to run on your computer. Also STOP certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.Thanks again, computer works great you guys are awesome!! |
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4457. |
Solve : Messenger vanish after opening, incredimail don't open....? |
Answer» Every time i try to open my incredimail, i got the message : |
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4458. |
Solve : Can't follow the Malware removal steps :(? |
Answer» Hi, |
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4459. |
Solve : Virus wont let me past windows welcome screen? |
Answer» I did a VIRUS and spyware scan of my computer (XP) and they both found stuff and removed them and said to restart. After restart I click on my user account and ENTER my password and it goes as NORMAL and then I see my desktop for a split second and it logs me off. I tried to boot from disk and it asks me for administrator password? Anyone have any insight to this problem of mine? Any help would be greatly appreciated!Can you get into Safe Mode?unfortunatly the comp is asking for a password when i try to enter safe mode and i havent made any password. I read in another posting that there is no password but if i dont enter the pw it just restarts the comp.You've tried all available accounts in Safe Mode? None work? |
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4460. |
Solve : W32/Sdbot.worm.gen.g on Windows XP? |
Answer» So I got this nice LITTLE virus this afternoon and Spybot S&D and McAfee managed to supposedly delete the files concerned with it. |
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4461. |
Solve : Friend computer bogged down with virus an malware? |
Answer» Ok here it goes It is suggested to remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.
----------
. The above procedure will:
---------- Delete temporary files Go to:
Check the boxes for:
Click OK or Enter ---------- How is the computer running now?Thank you Evilfantasy, I deleted the viewpoint items. I should have seen that before... The computer SEEMS to be much better than it was, All though it is still slow. That is ok because they are going to upgrade it soon. Have a very good day, Thanks again... CbarnardI would also recommend that you Defrag the computer. There may be a lot of fragmented sections on the drive after cleaning the malware. You can use the built in Windows Defrag or a faster FREE program. Defraggler is very effective and easy to use. Be sure to clean out temp files and restart the computer just before using this. ---------- Use the Secunia Software Inspector to check for out of date software.
---------- Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.Thank you for your help EvilFantasy I have already Defragged the HDD... I used Auslogic Disc Defrag I also have already installed WOT and checked for updates for Micro, and Secunia and updated as needed. Thank you very much CbarnardJust writing back to follow up, I called my friend he said his computer is doing 100% better, and that it is running as well as the day he purchased it. I just want to say thank you again EvilFantasy |
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4462. |
Solve : sysvxd.exe issue? |
Answer» I am receiving a message regarding an illegal action occurring in C:/program files/WINDOWS. I read up on a previous problem regarding this malware, and FOLLOWED your INSTRUCTIONS of "read this before requesting..." |
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4463. |
Solve : WARNING!!? |
Answer» Hi,this morning i was UPDATING my |
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4464. |
Solve : Beginner needs to confirm with expert that I have to Recover Hard Drive? |
Answer» Try this. |
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4465. |
Solve : pc shuts down after 40 seconds not able to run in safe mode as well? |
Answer» pc is infected and does not stay open for long.i also tried to go in safe mode and shuts off as well.i have WIN xp.is there a way that i could get in and run a spyware through the cd rom.pls help. |
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4466. |
Solve : pc is sick , went from blue screen to rebooting? |
Answer» my friends pc had trouble with a blue screen on SATURDAY , then on sunday got an |
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4467. |
Solve : Nasty Infection, Please look over my Logs.? |
Answer» Hello all,
---------- Open HijackThis and select Do a system scan only. Place a check mark next to the following entries: (if there)
Important: Close all windows except for HijackThis and then click Fix checked. Exit HijackThis. ---------- Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop. Link #1 Link #2 **Note: It is important that it is saved directly to your Desktop Close any open Web BROWSERS. (Firefox, Internet Explorer, etc) before starting ComboFix. Temporarily disable your antivirus, and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them. Double click combofix.exe & follow the prompts. When finished ComboFix will produce a log for you. Post the ComboFix log in your next reply. Important: Do not MOUSECLICK ComboFix's window while it is running. That may cause it to stall. Remember to re-enable your antivirus and antispyware protection when ComboFix is complete. If you have problems with ComboFix usage, see How to use ComboFixHi, I'm not finding * My Web Search Bar Search Scope Monitor under add/remove programs. Is there another way to find it?Open HijackThis and select Do a system scan only. Place a check mark next to the following entries: (if there)
Important: Close all windows except for HijackThis and then click Fix checked. Exit HijackThis. ---------- Go to Start > Run and type notepad.exe then click OK Copy and paste the below into Notepad and save as fixme.reg to Your Desktop Code: [Select]REGEDIT4 [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run] "My Web Search Bar Search Scope Monitor"=- Locate fixme.reg on your Desktop and double-click it. Answer Yes when prompted to merge with the Registry. Make sure that you tell me if you receive a success message about adding the above to the registry. If you do not get a success message, it did not work. Delete the fixme.reg from the Desktop. Now continue on with ComboFix.Quote from: evilfantasy on March 09, 2009, 06:19:42 PM
Hi again, I did receive a success message with the registry edit. Here is the combofix log attached. Cheers [attachment deleted by admin]Download the OTMoveIt3 by OldTimer Note: If you are running on Vista, right-click on OTMoveIt3.exe and choose Run As Administrator. * Save it to your Desktop. * Double-click OTMoveIt3.exe to run it. * Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy) Code: [Select]:Processes explorer.exe :services gaopdxserv gaopdxl :Commands [purity] [emptytemp] [start explorer] [Reboot] * Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste. * Click the red Moveit! button. * Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply. Close OTMoveIt3 Note: If a file or folder cannot be moved immediately you may be asked to reboot your computer in order to finish the move process. If asked to reboot, choose Yes. If not, reboot anyway. Also let me know how the computer is running now.Hi, Thanks again for all your help! Computer is definitely working better No more svchost errors or anything. Here is the OTMoveit information: ========== PROCESSES ========== Process explorer.exe killed successfully. ========== SERVICES/DRIVERS ========== Unable to stop service gaopdxserv . Unable to stop service gaopdxl . ========== COMMANDS ========== File delete failed. C:\DOCUME~1\NATALI~1\LOCALS~1\Temp\etilqs_Z7jKkLQEJX9mSUKEX5Yo scheduled to be deleted on reboot. User's Temp folder emptied. User's Temporary Internet Files folder emptied. User's Internet Explorer cache folder emptied. Local Service Temp folder emptied. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot. Local Service Temporary Internet Files folder emptied. Windows Temp folder emptied. Java cache emptied. File delete failed. C:\Documents and Settings\Natalie Garfield\Local Settings\Application Data\Mozilla\Firefox\Profiles\vvxv5i3j.default\Cache\_CACHE_001_ scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Natalie Garfield\Local Settings\Application Data\Mozilla\Firefox\Profiles\vvxv5i3j.default\Cache\_CACHE_002_ scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Natalie Garfield\Local Settings\Application Data\Mozilla\Firefox\Profiles\vvxv5i3j.default\Cache\_CACHE_003_ scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Natalie Garfield\Local Settings\Application Data\Mozilla\Firefox\Profiles\vvxv5i3j.default\Cache\_CACHE_MAP_ scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Natalie Garfield\Local Settings\Application Data\Mozilla\Firefox\Profiles\vvxv5i3j.default\urlclassifier3.sqlite scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Natalie Garfield\Local Settings\Application Data\Mozilla\Firefox\Profiles\vvxv5i3j.default\XUL.mfl scheduled to be deleted on reboot. FireFox cache emptied. Temp folders emptied. Explorer started successfully OTMoveIt3 by OldTimer - Version 1.0.8.0 log created on 03092009_181439 Files moved on Reboot... File C:\DOCUME~1\NATALI~1\LOCALS~1\Temp\etilqs_Z7jKkLQEJX9mSUKEX5Yo not found! File move failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot. C:\Documents and Settings\Natalie Garfield\Local Settings\Application Data\Mozilla\Firefox\Profiles\vvxv5i3j.default\Cache\_CACHE_001_ moved successfully. C:\Documents and Settings\Natalie Garfield\Local Settings\Application Data\Mozilla\Firefox\Profiles\vvxv5i3j.default\Cache\_CACHE_002_ moved successfully. C:\Documents and Settings\Natalie Garfield\Local Settings\Application Data\Mozilla\Firefox\Profiles\vvxv5i3j.default\Cache\_CACHE_003_ moved successfully. C:\Documents and Settings\Natalie Garfield\Local Settings\Application Data\Mozilla\Firefox\Profiles\vvxv5i3j.default\Cache\_CACHE_MAP_ moved successfully. C:\Documents and Settings\Natalie Garfield\Local Settings\Application Data\Mozilla\Firefox\Profiles\vvxv5i3j.default\urlclassifier3.sqlite moved successfully. C:\Documents and Settings\Natalie Garfield\Local Settings\Application Data\Mozilla\Firefox\Profiles\vvxv5i3j.default\XUL.mfl moved successfully. OK looks good.
. The above procedure will:
---------- 1. Double click OTMoveIt3.exe to launch it. Vista users right click and choose Run As Administrator 2. Click on the CleanUp! button. 3. OTMoveIt2 will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access. 4. Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?) 5. Once complete exit out of OTMoveIt3 ---------- Use the Secunia Software Inspector to check for out of date software.
---------- Go to Microsoft Windows Update and get all critical updates. ---------- Here are some great FREE tools to help you keep from getting infected again. These tools use little or no resources so won't slow down your PC. I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.Hi and thanks again evilfantasy!! Computer is working brilliantly again, really appreciate all your help! Your welcome. Safe surfing... |
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4468. |
Solve : please check this? |
Answer» I don't really know whether my computer has (again) a virus or something or not. But please scan this anyway. btw, MBAM and SAS showed me that I'm clean. But the HJT a particular (no name) that I was curious of..
Important: Close all windows except for HijackThis and then click Fix checked. Exit HijackThis.ohh thanks maybe I was PARANOID of having viruses once more |
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4469. |
Solve : Laptop infected with W32.Rontokbro@mm? |
Answer» Delete these files/folders, as follows:
---------- Use the In Microsoft Windows Vista, you must open the Web browser using the Run as Administrator command. From the Desktop right click the icon to open the browser and choose Run as Administrator.
There is no option to clean/disinfect, however, we need to analyze the information on the report. To obtain the report: Click on: Save Report As
Copy and paste the Kaspersky Online Scanner Report in your next reply. Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%. i could kick myself for what i've done. i inserted my flash drive (which was the source of the worm) to run Flash Disinfector, but somehow it didn't work, and now i've re-infected the laptop. i even SCANNED the flash drive with Norton Internet Security and it came up clean, i don't understand. i've already uninstalled combofix, but i'll download it again and run it once more. i don't believe it, but i'm back to square one. Run Flash Disinfector first, then install and run ComboFix. hello again sorry for the delay in my response. i ran the Windows Malicious Software Removal Tool, and it seems to have worked. all the symptoms of the worm seem to be gone now. i also ran flash disinfector for my flash drive on another computer that has XP, since i think maybe it doesn't run properly on Vista. but so far so good. thank you immensely for all your help!! |
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4470. |
Solve : possible virus/trojan? |
Answer» I have zonealarm pro installed on my system and the virus check stated i had a possible virus and said that it was unable to remove. I think i may have it safely quarantined at the moment. i have followed the initial instructions and have posted my logs. Any help to see if I am now safe would be appreciated.
There is no option to clean/disinfect, however, we need to analyze the information on the report. To obtain the report: Click on: Save Report As
Copy and paste the Kaspersky Online Scanner Report in your next reply. Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.unable to use the kaspersky online scanner. Keep getting error that it is unable to start. No other virus scanners or malware scanner is running while trying.Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop. LINK #1 Link #2 **Note: It is important that it is saved directly to your Desktop Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix. Temporarily disable your antivirus, and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be DISABLED and how to disable them. Double click combofix.exe & follow the prompts. When finished ComboFix will produce a log for you. Post the ComboFix log in your next reply. Important: Do not MOUSECLICK ComboFix's window while it is running. That may cause it to stall. Remember to re-enable your antivirus and antispyware protection when ComboFix is complete. If you have problems with ComboFix usage, see How to use ComboFixok forgot to turn off zonealarm and its forcefield for the browser and kaspersky is now running and i am waiting on the result. Should i let it finish and submit the log or do you want me to run combofix also?Do the Kaspersky first. ComboFix might not be needed.Here is the kaspersky log. [attachment deleted by admin]Did you install mIRC?yes long time agoOK looks good then. How is the computer running now? seems to be ok. no problemsDelete ComboFix, we won't need it. Final steps. Clear your System Restore of infected Restore points.
---------- Use the Secunia Software Inspector to check for out of date software.
---------- Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.Thank you for all your help. Really appreciate it Your welcome. Safe surfing... |
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4471. |
Solve : Rootkit Safety Question? |
Answer» So I very stupidly and accidentally downloaded a rootkit and my comps a mess. I tried this removal kit thing that some university put ONLINE to help get rid of it, but it didn't really work. I don't even want my comp anymore, but my music and photos and personal files are on there. My question is is it safe to transfer my files to an external hard drive with the rootkit still on my comp or will it infect the external hardrive as well? Are the files infected? Do I need to get rid of the rootkit first? PLEASE HELP ME!!!How do you know it's a rootkit?
From Rooter.exe Notpad: Microsoft Windows XP Home Edition (5.1.2600) Service Pack 2 C:\ [Fixed] - NTFS - (Total:38115 Mo/Free:2690 Mo) D:\ [CD-Rom] (Total:0 Mo/Free:0 Mo) MON 03/09/2009|12:18 ----------------------\\ Processes.. --Locked-- [System Process] ---------- System ---------- \SystemRoot\System32\smss.exe ---------- \??\C:\WINDOWS\system32\csrss.exe ---------- \??\C:\WINDOWS\system32\winlogon.exe ---------- C:\WINDOWS\system32\services.exe ---------- C:\WINDOWS\system32\lsass.exe ---------- C:\WINDOWS\system32\svchost.exe ---------- C:\WINDOWS\system32\svchost.exe ---------- C:\WINDOWS\System32\svchost.exe ---------- C:\WINDOWS\system32\svchost.exe ---------- C:\WINDOWS\system32\svchost.exe ---------- C:\WINDOWS\system32\spoolsv.exe ---------- C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe ---------- C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe ---------- C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe ---------- C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe ---------- C:\WINDOWS\System32\SCardSvr.exe ---------- C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe ---------- C:\WINDOWS\System32\Ati2evxx.exe ---------- C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe ---------- C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe ---------- C:\WINDOWS\system32\svchost.exe ---------- C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe ---------- C:\Program Files\Canon\CAL\CALMAIN.exe ---------- C:\WINDOWS\Explorer.EXE ---------- C:\WINDOWS\System32\alg.exe ---------- C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe ---------- C:\WINDOWS\system32\pctspk.exe ---------- C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe ---------- C:\Program Files\iTunes\iTunesHelper.exe ---------- C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe ---------- C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe ---------- C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe ---------- C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe ---------- C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe ---------- C:\Program Files\UnHackMe\hackmon.exe ---------- C:\Program Files\Sprint music manager\MEMonitor.exe ---------- C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe ---------- C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe ---------- C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe ---------- C:\Program Files\iPod\bin\iPodService.exe ---------- C:\Program Files\Mozilla Firefox\firefox.exe ---------- C:\WINDOWS\system32\cmd.exe ---------- C:\Rooter$\RK.exe ----------------------\\ Search.. ----------------------\\ ROOTKIT !! 1 - "C:\Rooter$\Rooter_1.txt" - Mon 03/09/2009|12:20 ----------------------\\ Scan completed at 12:20 From HijackThis Notpad: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:24:09 PM, on 3/9/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\System32\Ati2evxx.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe C:\Program Files\Canon\CAL\CALMAIN.exe C:\WINDOWS\Explorer.EXE C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe C:\WINDOWS\system32\pctspk.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe C:\Program Files\UnHackMe\hackmon.exe C:\Program Files\Sprint music manager\MEMonitor.exe C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe C:\Program Files\CA\CA Internet Security Suite\ccupdate\CCUpdate.exe C:\Program Files\Microsoft Office\Office12\WINWORD.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\UnHackMe\UnHackMe.exe C:\DOCUME~1\KATLIN~1\LOCALS~1\Temp\0xECE55B20\a4f3d0ef-63ec-4389-8418-2c13538478d9\usetup.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newfirstpage.com/?cm=612470<=1&it=2008-10-17%2020%3A26%3A25&dt=2008-11-02%2014%3A44%3A46&q=http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [C:\WINDOWS\system32\kdwsb.exe] C:\WINDOWS\system32\kdwsb.exe O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe" O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe O4 - HKCU\..\Run: [UnHackMe Monitor] C:\Program Files\UnHackMe\hackmon.exe O4 - Startup: MEMonitor.lnk.lnk = C:\Program Files\Sprint music manager\MEMonitor.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O20 - AppInit_DLLs: kcjxib.dll mxzdbw.dll O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe -- End of file - 6426 bytes Open HijackThis and select Do a system scan only. Place a check mark next to the following entries: (if there)
Important: Close all open windows except for HijackThis and then click Fix checked. Once completed, exit HijackThis. ---------- Go to Start > Run and type notepad.exe then click OK Copy and paste the below into Notepad and save as fixme.reg to Your Desktop Code: [Select]REGEDIT4 [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run] "C:\WINDOWS\system32\kdwsb.exe"=- Locate fixme.reg on your Desktop and double-click it. Answer Yes when prompted to merge with the Registry. Make sure that you tell me if you receive a success message about adding the above to the registry. If you do not get a success message, it did not work. Delete the fixme.reg from the Desktop. ---------- Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop. Link #1 Link #2 **Note: It is important that it is saved directly to your Desktop Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix. Temporarily disable your antivirus, and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them. Double click combofix.exe & follow the prompts. When finished ComboFix will produce a log for you. Post the ComboFix log in your next reply. Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall. Remember to re-enable your antivirus and antispyware protection when ComboFix is complete. If you have problems with ComboFix usage, see How to use ComboFixComboFix 09-03-06.02 - Katlin The Amazing 2009-03-09 13:31:19.1 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.255.74 [GMT -8:00] Running from: c:\documents and settings\Katlin The Amazing\Desktop\ComboFix.exe AV: CA Anti-Virus *On-access scanning enabled* (Updated) FW: CA Personal Firewall *disabled* * Created a new restore point . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\docume~1\KATLIN~1\LOCALS~1\Temp\tmp2.tmp c:\windows\system32\llpjtdro.ini . ((((((((((((((((((((((((( Files Created from 2009-02-09 to 2009-03-09 ))))))))))))))))))))))))))))))) . 2009-03-09 12:22 . 2009-03-09 12:22d--------c:\program files\Trend Micro 2009-03-09 12:18 . 2009-03-09 12:20d--------C:\Rooter$ . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-03-09 21:1465,786----a-wc:\windows\system32\drivers\kmxcfg.u2k0 2009-03-09 21:1464----a-wc:\windows\system32\drivers\kmxcfg.u2k7 2009-03-09 21:1464----a-wc:\windows\system32\drivers\kmxcfg.u2k6 2009-03-09 21:1464----a-wc:\windows\system32\drivers\kmxcfg.u2k5 2009-03-09 21:1464----a-wc:\windows\system32\drivers\kmxcfg.u2k4 2009-03-09 21:1464----a-wc:\windows\system32\drivers\kmxcfg.u2k3 2009-03-09 21:1464----a-wc:\windows\system32\drivers\kmxcfg.u2k2 2009-03-09 21:1464----a-wc:\windows\system32\drivers\kmxcfg.u2k1 2009-03-09 21:13---------d-----wc:\program files\UnHackMe 2008-09-27 19:3667,696----a-wc:\program files\mozilla firefox\components\jar50.dll 2008-09-27 19:3654,376----a-wc:\program files\mozilla firefox\components\jsd3250.dll 2008-09-27 19:3634,952----a-wc:\program files\mozilla firefox\components\myspell.dll 2008-09-27 19:3646,720----a-wc:\program files\mozilla firefox\components\spellchk.dll 2008-09-27 19:36172,144----a-wc:\program files\mozilla firefox\components\xpinstal.dll . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2007-06-29 286720] "SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784] "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-09-26 267064] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 39792] "cctray"="c:\program files\CA\CA Internet Security Suite\cctray\cctray.exe" [2009-03-09 177392] "QOELOADER"="c:\program files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe" [2009-01-04 14088] "CAVRID"="c:\program files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" [2007-08-20 230664] "cafwc"="c:\program files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe" [2009-01-04 1193200] "capfasem"="c:\program files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe" [2009-01-04 173296] "capfupgrade"="c:\program files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe" [2009-01-04 259312] "PCTVOICE"="pctspk.exe" [2002-07-18 c:\windows\system32\pctspk.exe] "ATIModeChange"="Ati2mdxx.exe" [2001-09-04 c:\windows\system32\Ati2mdxx.exe] c:\documents and settings\Katlin The Amazing\Start Menu\Programs\Startup\ MEMonitor.lnk.lnk - c:\program files\Sprint music manager\MEMonitor.exe [2007-10-31 929792] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PFW] 2007-05-18 13:30 79368 c:\windows\system32\UmxWNP.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "vidc.ffds"= ffdshow.ax "msacm.ac3filter"= ac3filter.acm [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusDisableNotify"=dword:00000001 "UpdatesDisableNotify"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\CA Personal Firewall] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ComputerAssociatesAntiVirus] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "c:\\Program Files\\iTunes\\iTunes.exe"= "c:\\Program Files\\Azureus\\Azureus.exe"= S0 KmxStart;KmxStart;c:\windows\System32\DRIVERS\kmxstart.sys [2008-06-24 93712] S1 KmxAgent;KmxAgent;c:\windows\system32\DRIVERS\kmxagent.sys [2008-06-24 63504] S1 KmxFile;KmxFile;c:\windows\system32\DRIVERS\KmxFile.sys [2008-06-24 45584] S1 KmxFw;KmxFw;c:\windows\system32\DRIVERS\kmxfw.sys [2008-06-24 115216] S2 KmxCF;KmxCF;c:\windows\system32\DRIVERS\KmxCF.sys [2008-06-24 134648] S2 KmxSbx;KmxSbx;c:\windows\system32\DRIVERS\KmxSbx.sys [2008-06-24 66576] S2 UmxAgent;HIPS Event Manager;c:\program files\CA\SharedComponents\HIPSEngine\UmxAgent.exe [2007-10-18 1010192] S2 UmxCfg;HIPS Configuration Interpreter;c:\program files\CA\SharedComponents\HIPSEngine\UmxCfg.exe [2007-10-18 801296] S2 UmxPol;HIPS Policy Manager;c:\program files\CA\SharedComponents\HIPSEngine\UmxPol.exe [2008-06-24 281104] S3 KmxCfg;KmxCfg;c:\windows\system32\DRIVERS\kmxcfg.sys [2008-06-24 88816] S3 PPCtlPriv;PPCtlPriv;c:\program files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe [2007-08-16 189704] --- Other Services/Drivers In Memory --- *Deregistered* - ALG *Deregistered* - Apple Mobile Device *Deregistered* - Ati HotKey Poller *Deregistered* - AudioSrv *Deregistered* - BITS *Deregistered* - Browser *Deregistered* - CaCCProvSP *Deregistered* - CAISafe *Deregistered* - CCALib8 *Deregistered* - CryptSvc *Deregistered* - DcomLaunch *Deregistered* - Dhcp *Deregistered* - Dnscache *Deregistered* - ERSvc *Deregistered* - EventSystem *Deregistered* - FastUserSwitchingCompatibility *Deregistered* - helpsvc *Deregistered* - ImapiService *Deregistered* - iPod Service *Deregistered* - ITMRTSVC *Deregistered* - lanmanserver *Deregistered* - lanmanworkstation *Deregistered* - LmHosts *Deregistered* - Netman *Deregistered* - Nla *Deregistered* - Null *Deregistered* - PartMgr *Deregistered* - ParVdm *Deregistered* - PCIIde *Deregistered* - PolicyAgent *Deregistered* - PPCtlPriv *Deregistered* - PptpMiniport *Deregistered* - ProtectedStorage *Deregistered* - PSched *Deregistered* - RasAcd *Deregistered* - Rasl2tp *Deregistered* - RasPppoe *Deregistered* - Raspti *Deregistered* - Rdbss *Deregistered* - RDPCDD *Deregistered* - RpcSs *Deregistered* - SamSs *Deregistered* - SCardSvr *Deregistered* - Schedule *Deregistered* - seclogon *Deregistered* - SENS *Deregistered* - SharedAccess *Deregistered* - ShellHWDetection *Deregistered* - Spooler *Deregistered* - sr *Deregistered* - srservice *Deregistered* - Srv *Deregistered* - SSDPSRV *Deregistered* - stisvc *Deregistered* - swenum *Deregistered* - Tcpip *Deregistered* - TermDD *Deregistered* - TermService *Deregistered* - Themes *Deregistered* - TrkWks *Deregistered* - UmxAgent *Deregistered* - UmxCfg *Deregistered* - UmxFwHlp *Deregistered* - UmxPol *Deregistered* - Update *Deregistered* - VET-FILT *Deregistered* - VET-REC *Deregistered* - VETEBOOT *Deregistered* - VETEFILE *Deregistered* - VETMONNT *Deregistered* - VETMSGNT *Deregistered* - VgaSave *Deregistered* - Vmodem *Deregistered* - VolSnap *Deregistered* - Vpctcom *Deregistered* - Vvoice *Deregistered* - W32Time *Deregistered* - Wanarp *Deregistered* - WebClient *Deregistered* - winmgmt *Deregistered* - wscsvc *Deregistered* - WZCSVC [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{69ce0190-6656-11dc-a475-0004234b49b8}] \Shell\AutoRun\command - E:\LaunchU3.exe -a . Contents of the 'Scheduled Tasks' folder 2008-10-05 c:\windows\Tasks\AppleSoftwareUpdate.job - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34] 2009-01-05 c:\windows\Tasks\CAAntiSpywareScan_Daily as Katlin The Amazing at 9 16 PM.job - c:\program files\CA\CA Internet Security Suite\CA Anti-Spyware\CAAntiSpyware.exe [2007-08-16 21:10] . . ------- Supplementary Scan ------- . uDefault_Search_URL = hxxp://www.google.com/ uSearchMigratedDefaultURL = hxxp://www.google.com/ mSearch Bar = hxxp://www.google.com/ mSearchMigratedDefaultURL = hxxp://www.google.com/ mSearchURL = hxxp://www.google.com/ IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000 LSP: c:\windows\system32\VetRedir.dll FF - ProfilePath - c:\documents and settings\Katlin The Amazing\Application Data\Mozilla\Firefox\Profiles\3i9zxumj.default\ FF - prefs.js: browser.search.selectedEngine - Search FF - prefs.js: browser.startup.homepage - hxxp://www.google.com FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll . ************************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-03-09 13:47:47 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . --------------------- DLLs Loaded Under Running Processes --------------------- - - - - - - - > 'winlogon.exe'(1864) c:\windows\system32\UmxWnp.Dll c:\program files\CA\SharedComponents\PPRT\bin\CACheck.dll c:\program files\CA\SharedComponents\PPRT\bin\CAHook.dll c:\program files\CA\SharedComponents\PPRT\bin\CAServer.dll - - - - - - - > 'lsass.exe'(152) c:\windows\system32\VetRedir.dll c:\windows\system32\ISafeIf.dll . Completion time: 2009-03-09 13:55:49 ComboFix-quarantined-files.txt 2009-03-09 21:55:21 Pre-Run: 27,381,727,232 bytes free Post-Run: 27,479,879,680 bytes free WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe [boot loader] timeout=2 default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS [operating systems] c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect 222 Looks good to me. How is the computer running now?A lot faster, does that mean it's clean? Can I delete those programs I downloaded for this?Delete this folder > C:\Rooter$
. The above procedure will:
---------- Use the Secunia Software Inspector to check for out of date software.
---------- Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.I just tried to delete Combofix the way you told me and it's telling me to DIABLE my antispyware again so it can perform a scan.....Never mind, it worked! Thank you so much!Your welcome. Safe surfing... |
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4472. |
Solve : blue screen help needed !!? |
Answer» this is not my PC , my FRIEND has a blue screen with a message in some SORT of |
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4473. |
Solve : Win32.Backdoor-DNM Help? |
Answer» Hey, I was recently infected by win32.backdoor-dnm. I have followed the steps in your "Read this before requesting malware help" thread. I use IE and it keeps redirecting me to a site selling "anti-virus" and after a few minutes it shuts down. I also keep getting "windows" security warnings that also will send me to the antivirus site. Since I followed the steps in the "read this before ..." thread it hasn't happened, so maybe it's fixed? But I'm not sure how to tell.
Windows XP System Restore Guide or Windows Vista System Restore Guide . ---------- Use the Secunia Software Inspector to check for out of date software.
---------- Go to Microsoft Windows Update and get all critical updates. ---------- Here are some great FREE tools to help you keep from getting infected again. These tools use little or no resources so won't slow down your PC. Concerned about Browser Security? Consider using Mozilla Firefox. With more than 15,000 improvements, Firefox 3 is faster, safer and smarter than ever before. For Internet Explorer 7 users there is IE7Pro. IE7Pro is a must have add-on for Internet Explorer, which includes a lot of features and tweaks to make your IE friendlier, more useful, more secure and customizable. I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth. |
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4474. |
Solve : I'm infected....my logs? |
Answer» You don't NECESSARILY have to USE the Intellipoint software. Try uninstalling it then restart the computer. WINDOWS should install any drivers necessary for the mouse to WORK. |
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4475. |
Solve : Need help on antivirus software? |
Answer» Hi!! |
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4476. |
Solve : Malware Pop-Up Problem (3 Required Logs Inside!!!)? |
Answer» . |
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4477. |
Solve : how to get rid of antivirus360?? |
Answer» HI, I hope someone will help me get rid of this antivirus360. I'm not sure how I got it, but I cannot stand the constant popups.. I found site that I COULD PAY to get it off, but some how that makes me feel robbed!!!at gun point. How will I know if its not the site sending this s_ _ _ out!! Any help would be appreciated. >>Click Here<< |
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4479. |
Solve : Help needed for security.hijack removal? |
Answer» I would say your computer is clean. If there are no other issues we can do some cleanup.
(Note: Make sure there's a space between the word ComboFix and the forward-slash.)
To remove all of the tools we used and the files and folders they created do the following: Double click OTL.exe.
********************************************** Clean out your temporary internet files and temp files. Download TFC by OldTimer to your desktop. Double-click TFC.exe to run it. Note: If you are running on Vista, right-click on the file and choose Run As Administrator TFC will close all programs when run, so make sure you have saved all your work before you begin. * Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. * Please let TFC run uninterrupted until it is finished. Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning. *********************************************** Looking over your log it seems you don't have any evidence of a third party firewall. Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors. Remember only install ONE firewall 1) Comodo Personal Firewall (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one) 2) Online Armor 3) Agnitum Outpost 4) PC Tools Firewall Plus If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This MEANS that any malware on your computer is free to "PHONE home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time. ************************************************ Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also STOP certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly. Safe Surfing! Ok, I have run the cleanup as per your last post and everything completed fine. My only problem is that SAS still continues to pick up the two registry exploits that were there when we started all of this. Is it a false positive? I have done my own parallel research and have found that ehshell.exe is CONNECTED to Windows Media Center and after examining the files both manually and with a "sfc /scannow" they seem fine. This has me so perplexed as to why SAS keeps reporting this as an exploit. Should I report a "false positive" to SAS? Not quite sure how I should proceed with this ongoing issue and any advice will be greatly appreciated. The computer is running fine but it was running fine when I began this process.Quote Should I report a "false positive" to SAS?Yes please. Here's what I found about that.Yep, I came across that article plus several others. Spent a while at Microsoft looking up the files themselves and came to the conclusion it has to be a false positive. I have submitted a report to SAS and according to them they have been researching this since March of this year. Anyway, thank you kindly for your time and keep up the good work!!You're welcome. I will lock this thread. If you need it re-opened, please send me a pm. |
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4480. |
Solve : Had a virus and computer takesd awhile to shutdown.? |
Answer» Ok. We can do some cleanup.
(Note: MAKE sure there's a space between the word ComboFix and the forward-slash.)
Clean out your temporary internet files and temp files. Download TFC by OldTimer to your desktop. Double-click TFC.exe to run it. Note: If you are running on Vista, right-click on the file and choose Run As Administrator TFC will close all programs when run, so make sure you have saved all your work before you begin. * Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. * Please let TFC run uninterrupted until it is finished. Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning. ******************************************************** Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly. Safe Surfing! I uninstaled combofix and then ran TFC. I then restarted my computer, but a problem occurred. After the restart my sound wouldn't work. My speakers worked fine but the volume icon was gone from my taskbar and ANYTHING I played on youtube no sound WOULD come out. I did a system restore to the day before which fixed the problem. Also i'm still having the issue with windows not automatically logging me in. Quote Also i'm still having the issue with windows not automatically logging me in.You should start a thread in another one of our forums to get help with that. I will LOCK this thread. If you need it re-opened, please send me a pm. |
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4481. |
Solve : Trojan horse, and other things? |
Answer» Quote from: SuperDave on June 30, 2011, 04:30:28 PM Sometimes, an important and legit file gets quarantined by mistake. If that happens, we can always recover the file. I usually empty the quarantine folder every few weeks.Yes, it will identify where the files are residing. Finished! 27 Detected 27 neutralized 1077942 files checked 9 infected 11 malicious 7 suspicious time 19 hrs 37 min 03 sec 1000 unable to scan It would be nice if i could find/post a log now to take the disk out and see if it starts. If it does, then what?Quote from: SuperDave on June 30, 2011, 04:30:28 PM Sometimes, an important and legit file gets quarantined by mistake. If that happens, we can always recover the file. I usually empty the quarantine folder every few weeks.Yes, it will identify where the files are residing. No luck. Back to the black safe mode window. None of the options work We are going to be using a Windows Recovery Environment to help disinfect the system so it MAY BOOT again. Download the OTLPE Standard REATOGO Windows Recovery Environment.
We are going to be using a Windows Recovery Environment to help disinfect the system so it may boot again. Dave, I need to go away of family matters but must continue to attempt to recover data on this sick computer. Letters that I wrote and calls that I made back in April, May, and June are on that computer. They are to a health club who of course has no record of anything and is now asking me to present dates, times and copies all for a $44.00 termination fee. I am fit to be tied that I have a computer virus and crash at this time after never having one before in my life. I am forwarding this link to one of the club managers Mostly to show that I have been locked into getting this resolved for well over a month now. This of course leads back to taking the hard drive out just to ACCESS that data if nothing else. I have asked the club to forgive the $44.00 since I already paid an extra three months already waiting for the termination of the membership to take place. Sorry to go on about a non computer issue but as you can see it is directly related. I expect to be back in a week or so. I hope that you don't mind. BTW I got a brand new copy of XP with service pack 2 and three on it. Maybe that can be used to repair the issues which I have been able to see them named with the programs you had me use. It just will not save them to a place where i can copy them and send them to you for examination. Thanks and Sorry again. KrypQuote . This of course leads back to taking the hard drive out just to access that data if nothing else. You can remove the harddrive, slave it to another and get your data. Make sure you scan the data before PUTTING it on another computer. Quote BTW I got a brand new copy of XP with service pack 2 and three on it.If it's the same as what you have on your computer, you could try a Recovery. It won't affect your data.Quote from: SuperDave on July 04, 2011, 04:19:04 PM You can remove the harddrive, slave it to another and get your data. Make sure you scan the data before putting it on another computer. Dave, I've been away on an extended trip. Didn't realize how much info is on that affected computer. Which method would you suggest I use to get it back running again? I'm going to re-read all of your suggestions. The XP CD I got the day before I left on my trip. ThanksQuote Which method would you suggest I use to get it back running again?You can start by booting with the OTLPE rescue disk. You may have to change the BIOS in order to boot from the disk. If you do not know how to set your computer to boot from CD follow the steps hereQuote from: SuperDave on August 13, 2011, 05:24:53 PM You can start by booting with the OTLPE rescue disk. You may have to change the BIOS in order to boot from the disk. Made CD yesterday. Will be interesting to see if it's downloaded to the CD properly. Sick computer was unplugged so long it needs full charge before I try it. Will post later today.Quote from: SuperDave on August 13, 2011, 05:24:53 PM You can start by booting with the OTLPE rescue disk. You may have to change the BIOS in order to boot from the disk. I'm going to go back and check the bios post. Maybe i misunderstood. The CD made with the OTLPE file on it does not start my computer at all. Other CD's that were suggested along the way always booted from the CD without changing the bios. Maybe it's different for this one. Once it get's into this mad loop of trying to restart then there is virtually no way to stop it except hold the on/off button down for a long time. Can't imagine that this helps but what else is there. Will be back after seeing if the bios change can even be done with it LIKE it is.Quote from: SuperDave on August 13, 2011, 05:24:53 PM You can start by booting with the OTLPE rescue disk. You may have to change the BIOS in order to boot from the disk. I got to the setup screen by pressing F2. Somehow pressing DEL lead me to the recovery section which had me in a panic. There did not seem to be any warnings like: are you sure you want to do this. It just started doing it. It kept asking for a CD and there is no CD with this Gateway. Just a D drive. Holding down the start button got me out of there. My Boot Screen says this: 1: USB FDC: 2: IDE CDROM:HL-DT-ST DVD-RW GWA-4082N 3: HDD: FUJITSU MHV2100AT PL-(PM) 4: NETWORK B2 DO YUKON PXE 5:USB HDD: 6 USB CDROM: NOTHING ELSE EXCEPT INSTRUCTIONS TO RIGHT AND ON BOTTOM The instructiomns to the right say: enables or disables a device. What next?Quote I'm going to go back and check the bios post. Maybe i misunderstood. The CD made with the OTLPE file on it does not start my computer at all. Other CD's that were suggested along the way always booted from the CD without changing the bios. Maybe it's different for this one.Please go back and read the instructions on how to create the CD. It's an ISO file that you're downloading. You need to use an ISO burner to burn it to the CD. There is one included in the instructions. You should not have to change the BIOS to boot from the disk. Most computers are set to first boot from the CD rom drive. I put that there just in case you had to change it. You BIOS is set up to boot from the USB first, then the CD rom drive and then the harddrive. If you're going to make a rescue CD, you will need to change the BIOS to boot from the CD first. Since I don't own a Gateway computer I really can't advise you how to get into the BIOS. Why not concentrate on creating the CD first and then try starting your computer with the rescue CD in the drive.SuperDave, I had a similar problem, i.e. restarting after Malwarebytes found 2 Trojan horses with the result of the restart blue screening, then restarting ad infinitum. The Dr. Web CD procedure did not help. I then tried the OTLP CD solution, but I could not get to the "Remote registry" screen. Double clicking the OTLP icon after loading from the OTLP CD gave a prompt for which drive to scan, and then "No Windows Components" indicated after C drive is indicated. I am using Windows Vista OS, Toshiba Satellite notebook. The problem now is that after exiting from and removing the OTLP disc, the booting-up after the Windows screen gives a black screen with message "A disk read error occurred Press Ctrl+Alt+Del to restart". I re-attempted Dr. Web Default, scan finished, but this still results in the same black screen with message as just indicated. |
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4482. |
Solve : Persistent Trojans, problem with tcpmoni.dll?? |
Answer» Hi Dave,
(Note: Make sure there's a space between the word ComboFix and the forward-slash.)
To remove the tools we used and the files and folders they created do the following: Double click OTL.exe.
**************************************************** Clean out your temporary internet files and temp files. Download TFC by OldTimer to your desktop. Double-click TFC.exe to run it. Note: If you are running on Vista, right-click on the file and choose Run As Administrator TFC will close all programs when run, so make sure you have saved all your work before you begin. * Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, EXECUTION time should be anywhere from a few seconds to a MINUTE or two. * Please let TFC run uninterrupted until it is finished. Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning. ********************************************************* Looking over your log it seems you don't have any evidence of a third party firewall. Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors. Remember only install ONE firewall 1) Comodo Personal Firewall (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one) 2) Online Armor 3) Agnitum Outpost 4) PC Tools Firewall Plus If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time. ****************************************************** Use the Secunia Software Inspector to check for out of date software. •Click Start Now •Check the box next to Enable THOROUGH system inspection. •Click Start •Allow the scan to finish and scroll down to see if any updates are needed. •Update anything listed. . ---------- Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. ALSO stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly. Safe Surfing! Thanks again Dave. I've followed all the instructions and haven't had any problems for the last few days. I've even got Skype up and running again. RE: Looking over your log it seems you don't have any evidence of a third party firewall. Online Armor has been installed the whole time?You're welcome Sarah. I missed that Online Armor. I will lock this thread. If you need it re-opened, please send me a pm. |
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4483. |
Solve : Virus or Malware makes its own USER account ! Never saw anything like this befor? |
Answer» That sounds good. If there are no other issues, let's do some cleanup.
(Note: Make sure there's a space between the word ComboFix and the forward-slash.)
To remove all of the TOOLS we used and the files and folders they created do the FOLLOWING: Double click OTL.exe.
************************************************* Clean out your temporary internet files and temp files. Download TFC by OldTimer to your desktop. Double-click TFC.exe to run it. Note: If you are running on Vista, right-click on the file and choose Run As Administrator TFC will close all programs when run, so make sure you have saved all your work before you begin. * Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. * Please let TFC run uninterrupted until it is FINISHED. Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning. ************************************************** Looking over your log it seems you don't have any evidence of a third party firewall. Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors. Remember only install ONE firewall 1) Comodo Personal Firewall (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one) 2) Online Armor 3) Agnitum Outpost 4) PC Tools Firewall Plus If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time. ************************************************** Use the Secunia Software Inspector to check for out of date software. •Click Start Now •Check the box next to Enable thorough system inspection. •Click Start •Allow the scan to finish and scroll down to see if any updates are needed. •Update anything listed. . ---------- Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ Check out Keeping Yourself Safe On The Web for tips and free tools to HELP keep you safe in the future. Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly. Safe Surfing!Everything seems to be fine now....When I put something in Goggle Toolbar ...it goes directly to it without being redirected.... MANY THANKS DAVE ! ! You're welcome. I will lock this thread. If you need it re-opened, please send me a pm. |
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4484. |
Solve : Viruz not allowing regular PC start up? |
Answer» SUPERAntiSpyware Scan Log
•Click the button. •Accept any security warnings from your browser. •Check •Push the Start button. •ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time. •When the scan completes, push •Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply. •Push the button. •Push A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt [emailprotected] as downloader log: all ok # version=7 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.6427 # api_version=3.0.2 # EOSSerial=91310ff4a8c38f43adb3c87106b6486d # end=finished # remove_checked=true # archives_checked=true # unwanted_checked=true # unsafe_checked=false # antistealth_checked=true # utc_time=2011-05-08 07:32:09 # local_time=2011-05-08 12:32:09 (-0800, Pacific Daylight Time) # country="United States" # lang=1033 # osver=6.0.6002 NT Service Pack 2 # compatibility_mode=5892 16776574 100 100 0 141482523 0 0 # compatibility_mode=8192 67108863 100 0 0 0 0 0 # scanned=145911 # found=0 # cleaned=0 # scan_time=8133 Everything is running fine just to let you know.It starts up normally and performs normally like it used to.It seems to me like everything is fixed.I don't know if the last reply tells you or not but the ESET found absolutely nothing wrong.If there is anything else to do let me know.If not I want to say thank you very much for helping me.I really could not have fixed this without your help.You have my utmost gratitude and thanks.That sounds great. Let's do some cleanup.You can keep SAS and MBAM, if you wish. Update them and run them on a regular basis. All the other tools can be uninstalled/ removed. To set a new Restore Point. Click Start button , click Control Panel, click System and Maintenance, and then clicking System. In the left pane, click System Protection. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. To turn off System Protection for a hard disk, clear the check box next to the disk, and then click OK. Reboot to NORMAL Mode. Click the Start button , click Control Panel, click System and Maintenance, and then click System. In the left pane, click System Protection. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. To turn on System Protection for a hard disk, select the check box next to the disk, and then click OK. This will give you a new, clean Restore Point. ************************************************* Clean out your temporary internet files and temp files. Download TFC by OldTimer to your desktop. Double-click TFC.exe to run it. Note: If you are running on Vista, right-click on the file and choose Run As Administrator TFC will close all programs when run, so make sure you have saved all your work before you begin. * Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. * Please let TFC run uninterrupted until it is finished. Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning. ************************************************ To remove all of the tools we used and the files and folders they created do the following: Double click OTL.exe.
***************************************************** Looking over your log it seems you don't have any evidence of a third party firewall. Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors. Remember only install ONE firewall 1) Comodo Personal Firewall (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one) 2) Online Armor 3) Agnitum Outpost 4) PC Tools Firewall Plus If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time. ********************************************************* Update Your Java (JRE) Old versions of Java have vulnerabilities that malware can use to infect your system. First Verify your Java Version If there are any other version(s) installed then update now. Get the new version (if needed) If your version is out of date install the newest version of the Sun Java Runtime Environment. Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update. Be sure to close ALL open web browsers before starting the installation. Remove any old versions 1. Download JavaRa and unzip the file to your Desktop. 2. Open JavaRA.exe and choose Remove Older Versions 3. Once complete exit JavaRA. Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer. ***************************************************** Use the Secunia Software Inspector to check for out of date software. •Click Start Now •Check the box next to Enable thorough system inspection. •Click Start •Allow the scan to finish and scroll down to see if any updates are needed. •Update anything listed. . ---------- Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of TRUST. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly. Safe Surfing!Your post has been deleted. If you need help, please start your own thread and post the logs. Do Not hijack someone else's thread. |
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4485. |
Solve : Windows running slow; won't update? |
Answer» I'll try to find someone that has the CD, but apparently it's becoming pretty common to not receive a Windows CD with a new computer. Do I have other routes to getting a CD, or other options entirely?Quote from: shag on September 02, 2011, 08:11:01 PM I'll try to find someone that has the CD, but apparently it's becoming pretty common to not receive a Windows CD with a new computer.Right, but manufacturers put a recovery partition on the hard drive as a substitute for a Windows CD. Open Computer, where you see your DRIVES listed. What is D on your computer? If you have a partition lettered D, how large is that partition and how much space is USED on it? Or, is D a partition you use for other purposes or is D assigned to an optical drive? This info provides a fairly clear indication of whether your computer has a recovery partition. Also, what is the make and model of your computer? Edit: SuperDave: I hope my comments here are not out of line. I'll avoid posting on the actual virus of malware issues. Thanks Soybean. I went back and checked and the C drive is partitioned with, what I assume is, the Recovery CONSOLE. Please try this. 1. Eject and remove any discs or memory cards from your computer. 2. Click the "Start" button on the desktop to open the Start menu, click the small arrow icon to the right of the lock icon and select "Restart". 3. Hold the "F8" key on your computer's keyboard as Windows Vista reboots. 4. Highlight and select "Repair your computer" choose your keyboard type and click "NEXT". 5. Choose your user name, type your password if prompted and click "OK" to access the System Recovery Options menu.Yep, the hard drive is partitioned with a D: Recovery. I was able to re-load windows from the Recovery Console. Windows Update FOUND 103 updates for my reloaded Vista, but Update still doesn't seem to work right. I ran it once and after ~15 minutes it still said 0% downloaded. I restarted and tried to run it again and this time the program froze before ever starting up.Quote I was able to re-load windows from the Recovery Console.Did you do a Recovery or just a repair? Did you try going to the MS site and getting your updates?I did a recovery. All of those updates that wouldn't install a couple days ago--Windows Update now reports them as installed. I can't even venture a guess as to what went down there. I guess it is not necessary to try the manual downloading of updates now. There's still times when I wonder why this machine runs so slowly. Might there be a way to check processor speed/other hardware and make sure it is performing as it should?Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly. |
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4486. |
Solve : CANNOT remove or delete programs! HELP!? |
Answer» Hello! Yet another problem, I have a few folders hidden from plain view but now all of a sudden I'm unable to show them. I click show hidden files and folders and when I click okay nothing happends. I go back to the list and see that it has switched back to 'do not show hidden files and folders' once again.quaxo responded: Quote From reading this and your other post, it sounds like you might have a virus or your Windows installation has gone bad.Print these instructions out. 1. Download SUPERAntiSpyware Free for Home Users: http://www.superantispyware.com/ * Double-click SUPERAntiSpyware.exe and use the default settings for installation. * An icon will be created on your desktop. Double-click that icon to launch the program. * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.) * Close SUPERAntiSpyware. Restart computer in Safe Mode. To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen * Open SUPERAntiSpyware. * Under "Configuration and Preferences", click the Preferences button. * Click the Scanning Control tab. * Under Scanner Options make sure the following are checked (leave all others unchecked): o Close browsers before scanning. o Scan for tracking cookies. o Terminate memory threats before quarantining. * Click the "Close" button to leave the control center screen. * Back on the main screen, under "Scan for Harmful Software" click Scan your computer. * On the left, make sure you check C:\Fixed Drive. * On the right, under "Complete Scan", choose Perform Complete Scan. * Click "Next" to start the scan. Please be patient while it scans your computer. * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK". * Make sure EVERYTHING has a checkmark next to it and click "Next". * A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu. * If asked if you want to reboot, click "Yes". * To retrieve the removal information after reboot, launch SUPERAntispyware again. o Click Preferences, then click the Statistics/Logs tab. o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log. o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor. o Please copy and PASTE the Scan Log results in your next reply. * Click Close to exit the program. Post SUPERAntiSpyware log. RESTART COMPUTER! 2. Download Malwarebytes' Anti-Malware: http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform full scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt RESTART COMPUTER! 3. Download HijackThis: http://www.snapfiles.com/get/hijackthis.html Post HijackThis log.OK I ran the program and here is my log as requested. SUPERAntiSpyware Scan Log http://www.superantispyware.com Generated 04/26/2008 at 05:02 PM Application Version : 4.0.1154 Core Rules Database Version : 3448 Trace Rules Database Version: 1440 Scan type : Complete Scan Total Scan Time : 00:55:50 Memory items scanned : 179 Memory threats detected : 0 Registry items scanned : 4274 Registry threats detected : 5 File items scanned : 44965 File threats detected : 64 Adware.Tracking Cookie C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][6].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][4].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][3].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][7].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][8].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][5].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][9].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][2].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt C:\Documents and Settings\Owner\Cookies\[emailprotected][1].txt Browser Hijacker.Deskbar HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B} HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\ProxyStubClsid HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\ProxyStubClsid32 HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\TypeLib HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\TypeLib#Version Quote from: Broni on April 26, 2008, 09:08:18 AM Print these instructions out. Thank you Broni for your quick response. I'm still having problems though, I restarted the computer planning to follow your instructions and enter safe mode. I clicked Safe Mode when the option came up and then the screen flipped and this is something that showed and it froze on this: Multi(0)disk(0)rdisk(0)partition(1)\Windows and it continued \System32 and \drivers \partmgr \ compbatt.sys It was a long list and it went on and on and I wated but it froze there so I shut my pc down and enter normal mode to tell you. Another thing that started up yesterday is everything is showing up corrupt. Palstart:palstart.exe - Corrupt File Iexploer corrupt file msnmsgr corrupt and ect. PLEASE HELP! Okay, the last post of mine can be ignored. I finally got my computer to enter Safe Mode and I downloaded SUPERAntiSpyware and I would post the log but everytime I try to get it, it freezes. But what I do know is that 260 threats were found and deleted. A new problem: Tried to download the Malwarebytes Anti Malware but this is the error that comes up in the middle of instalation: Unable to register the DLL\OCX;CREATEPROCESS Failed; Code 2 The system cannot find the file specified. and it asks me if I want to abort or ignore. If I put ignore it keeps coming up untill none of the program can be downloaded. I know I must be getting annoying but my computer is a mess and not acting right at all, any help would be greatly appreciated. Thank you. Post HijackThis log, please. You may have some serious corruption of Windows files, though...Okay, Here it is: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:27:46 PM, on 5/1/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\GRISOFT\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\AWUSGSTA.EXE C:\WINDOWS\system32\DrvMon.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Paltalk Messenger\palstart.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\NOTEPAD.EXE R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fatwaislam.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Favorites R3 - URLSearchHook: (no name) - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - (no file) O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FLASHGET\jccatch.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O2 - BHO: XBTP02634 - {F97DA966-F09D-4cab-BF29-75A0026986EA} - (no file) O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\fgiebar.dll O3 - Toolbar: (no name) - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - (no file) O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\K-Lite Codec Pack\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [AWUSGSTA.EXE] AWUSGSTA.EXE START O4 - HKCU\..\Run: [DrvMon.exe] C:\WINDOWS\system32\DrvMon.exe O4 - HKCU\..\Run: [amva] C:\WINDOWS\system32\amvo.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'Default user') O4 - Global Startup: PalStart.lnk = C:\Program Files\Paltalk Messenger\palstart.exe O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\XPPRESP3\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing) O14 - IERESET.INF: START_PAGE_URL=http://www.google.com O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1208390558276 O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{C97B725F-8AED-434C-A737-BC4598B5F638}: NameServer = 4.2.2.2,4.2.2.3 O20 - AppInit_DLLs: c:\progra~1\bandoo\bndhook.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O22 - SharedTaskScheduler: admissibility - {da3b49f6-8c54-4429-a275-21a86dcca413} - (no file) O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe -- End of file - 8556 bytes You DO have some serious infections... Download SDFix (http://downloads.andymanchesta.com/removaltools/sdfix.exe) and save it to your Desktop. * Run the SDFix.exe by double clicking on it. * Allow it to install into the default location which is c:\SDFix * Now please reboot your computer into Safe Mode: # After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually; # Instead of Windows loading as normal, the Advanced Options Menu should appear; # Select the first option, to run Windows in Safe Mode, then press Enter. * When you have booted into safe mode, open the C:\SDFix folder and double click RunThis.bat to start the script. * Type Y to begin the cleanup process. * It will remove any Trojan Services or Registry entries found and then prompt you to press any key to Reboot. * Press any Key and it will restart the PC. * When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons. * Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt. * Attach the Report.txt file to your next message. Post new HJT logOkay here is the Log. And one question, do you have a link to a good free virus protection? If so I would really appreciate it because right now I'm working with nothing. SDFix: Version 1.177 Run by XPPRESP3 on Sat 05/03/2008 at 03:54 PM Microsoft Windows XP [Version 5.1.2600] Running From: C:\SDFix Checking Services : Restoring Windows Registry Values Restoring Windows Default Hosts File Restoring Missing Security Center Service Rebooting Checking Files : Trojan Files Found: C:\autorun.inf - Deleted Removing Temp Files ADS Check : Final Check : catchme 0.3.1353.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-05-03 16:02:14 Windows 5.1.2600 Service Pack 2 FAT NTAPI scanning hidden processes ... scanning hidden services ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden processes: 0 hidden services: 0 hidden files: 0 Remaining Services : Authorized Application Key Export: [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "C:\\Program Files\\MSN Messenger\\MSNMSGR.EXE"="C:\\Program Files\\MSN Messenger\\MSNMSGR.EXE:*:Enabled:Messenger" "C:\\Program Files\\iMesh Applications\\iMesh\\iMesh.exe"="C:\\Program Files\\iMesh Applications\\iMesh\\iMesh.exe:*:Enabled:iMesh" "C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Call" [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" Remaining Files : File Backups: - C:\SDFix\backups\backups.zip Files with Hidden Attributes : Wed 4 Aug 2004 1,042,903 A..HR --- "C:\WINDOWS\SET3.tmp" Wed 4 Aug 2004 1,086,058 A..HR --- "C:\WINDOWS\SET4.tmp" Wed 4 Aug 2004 13,753 A..HR --- "C:\WINDOWS\SET8.tmp" Mon 21 Mar 2005 29,491 A..HR --- "C:\WINDOWS\SET31.tmp" Sat 19 Mar 2005 13,574 A..HR --- "C:\WINDOWS\SET32.tmp" Sat 19 Mar 2005 10,786 A..HR --- "C:\WINDOWS\SET33.tmp" Sat 19 Mar 2005 16,497 A..HR --- "C:\WINDOWS\SET34.tmp" Sun 20 Mar 2005 18,199 A..HR --- "C:\WINDOWS\SET35.tmp" Sat 3 May 2008 70,656 ..SHR --- "C:\WINDOWS\system32\amvo0.dll" Thu 23 Aug 2001 5,632 A..HR --- "C:\WINDOWS\system32\kbda1.dll" Thu 23 Aug 2001 5,632 A..HR --- "C:\WINDOWS\system32\kbda2.dll" Thu 23 Aug 2001 5,632 A..HR --- "C:\WINDOWS\system32\kbda3.dll" Thu 23 Aug 2001 5,632 A..HR --- "C:\WINDOWS\system32\kbdurdu.dll" Thu 23 Aug 2001 5,632 A..HR --- "C:\WINDOWS\system32\kbddiv1.dll" Thu 23 Aug 2001 5,632 A..HR --- "C:\WINDOWS\system32\kbddiv2.dll" Thu 23 Aug 2001 5,632 A..HR --- "C:\WINDOWS\system32\kbdsyr1.dll" Thu 23 Aug 2001 5,632 A..HR --- "C:\WINDOWS\system32\kbdsyr2.dll" Thu 18 Nov 2004 347,136 A..HR --- "C:\WINDOWS\system32\hypertrm.dll" Mon 28 Apr 2008 70,656 ..SHR --- "C:\WINDOWS\system32\amvo1.dll" Mon 28 Apr 2008 104,269 ..SHR --- "C:\WINDOWS\system32\amvo.exe" Tue 22 Apr 2008 54,784 A.SH. --- "C:\System Volume Information\_restore{18A18FFB-FF38-47D8-BA85-6731707266CB}\RP27\A0079691.dll" Tue 22 Apr 2008 54,784 A.SH. --- "C:\System Volume Information\_restore{18A18FFB-FF38-47D8-BA85-6731707266CB}\RP28\A0079725.dll" Finished! I need new HJT log.HJT LOG: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:37:50 AM, on 5/5/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\AWUSGSTA.EXE C:\WINDOWS\system32\DrvMon.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Paltalk Messenger\palstart.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fatwaislam.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Favorites R3 - URLSearchHook: (no name) - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - (no file) O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FLASHGET\jccatch.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O2 - BHO: XBTP02634 - {F97DA966-F09D-4cab-BF29-75A0026986EA} - (no file) O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\fgiebar.dll O3 - Toolbar: (no name) - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - (no file) O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\K-Lite Codec Pack\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [AWUSGSTA.EXE] AWUSGSTA.EXE START O4 - HKCU\..\Run: [DrvMon.exe] C:\WINDOWS\system32\DrvMon.exe O4 - HKCU\..\Run: [amva] C:\WINDOWS\system32\amvo.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'Default user') O4 - Global Startup: PalStart.lnk = C:\Program Files\Paltalk Messenger\palstart.exe O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\XPPRESP3\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing) O14 - IERESET.INF: START_PAGE_URL=http://www.google.com O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1208390558276 O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{C97B725F-8AED-434C-A737-BC4598B5F638}: NameServer = 4.2.2.2,4.2.2.3 O20 - AppInit_DLLs: c:\progra~1\bandoo\bndhook.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O22 - SharedTaskScheduler: admissibility - {da3b49f6-8c54-4429-a275-21a86dcca413} - (no file) O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe -- End of file - 8564 bytes *** You need to update your Java: http://java.sun.com/javase/downloads/index.jsp Java Runtime Environment (JRE) 6 Update 6 Uninstall all previous versions of Java through Add\Remove. *** Go Start>Control Panel>Add\Remove, and uninstall BearShare (if present) 1. Print this post out, since you won't have an access to it, at some point. 2. Close all windows, except for HijackThis. 3. Put a checkmark next to the following HijackThis entries (some entries will be checkmarked to disable unnecessary startups; in those cases (marked with *), no actual program will be removed): - R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb - R3 - URLSearchHook: (no name) - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - (no file) - O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file) - O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) - O2 - BHO: XBTP02634 - {F97DA966-F09D-4cab-BF29-75A0026986EA} - (no file) - O3 - Toolbar: (no name) - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - (no file) - *O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\K-Lite Codec Pack\QuickTime\qttask.exe" -atboottime - *O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" - O4 - HKCU\..\Run: [amva] C:\WINDOWS\system32\amvo.exe - O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE') - O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'NETWORK SERVICE') - O4 - HKUS\S-1-5-18\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SYSTEM') - O4 - HKUS\.DEFAULT\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'Default user') - O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\XPPRESP3\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing) - if Level 3 Communications, Inc. is NOT your ISP, checkmark: O17 - HKLM\System\CCS\Services\Tcpip\..\{C97B725F-8AED-434C-A737-BC4598B5F638}: NameServer = 4.2.2.2,4.2.2.3 - if you don't use Bandoo anymore, checkmark: O20 - AppInit_DLLs: c:\progra~1\bandoo\bndhook.dll - *O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll - O22 - SharedTaskScheduler: admissibility - {da3b49f6-8c54-4429-a275-21a86dcca413} - (no file) 4. Click on Fix checked button. 5. Restart your computer in Safe Mode (keep tapping F8 key, when your computer starts, until menu appears) 6. Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders. 7. Delete following files/folders (if present): - amvo.exe, syssetub.dll files from C:\WINDOWS\system32 NOTE: Don't mistake syssetub.dll for syssetup.dll! The latter is legit Windows file. 8. Restart in Normal Mode. 9. Post new HijackThis log.Hi Everyone: I could not remove IMESH. I followed a post to download HiJackThis. I started the program and when the file list came up, I looked at the end of each file for /MESHA or something like that. It turned out to be about 3 or 4 files. Scoll to the bottom looking at the end of each file. Then, click FIX HiJackThis deletes them. Then, I went to my computer and clicked REMOVE and finally it let me get all the way and starting deleting it from my computer. THANK YOU HIJACKTHIS!!!! |
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4487. |
Solve : system32 opens on start up? |
Answer» help please,im using windows XP,my avast detected a VIRUS on my pc and after moving it to chest and i reboot,the PROBLEM suddenly occurred , every time windows login system32 OPENS up Download and run Mike Lin's Startup Control PANEL (http://www.mlin.net/StartupCPL.shtml). LOOK for an entry that loads from your \system32 folder and uncheck it and then reboot. Let us know if that fixes it. |
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4488. |
Solve : Stolen email account?? |
Answer» Hey, |
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4489. |
Solve : acting on it's own? |
Answer» hi dave .things didn't run like you said but here is the findings from the scan.again in safe mode only did you see anything thta was wrong as far as malware or virus?No. Nothing REALLY showed up in the scans that we've run so far. Quote not sure why combofix won't run. but at startup avast give me a warning that i should not open c:\combofit\pev.3xeThat's why your AV should be disabled before running the scan.dave i did disabled my av and it still would'nt finish combofix.not sure why. but if you think everything looks good i'll let it be.still not sure why the 3/4 splash screens and safemode? Quote but if you thinkYou said that you tried another monitor and it worked well so the problem must be with your monitor. Were you able to run the AVP scan?yes i was able to run the avp scan . the results are in message reply #15 do i need to run that again?Quote yes i was able to run the avp scan . the results are in message reply #15 do i need to run that again?Sorry. I'd like to scan your machine with ESET OnlineScan •Hold down Control and click on the following link to open ESET OnlineScan in a new window. ESET OnlineScan •Click the button. •For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
•Click the button. •Accept any security warnings from your browser. •Check •Push the Start button. •ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time. •When the scan completes, push •Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply. •Push the button. •Push A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt dave i ran eset online scanner .it didn't fine any problems.here is the log from the scan. [emailprotected] as downloader log: all ok # version=7 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.6211 # api_version=3.0.2 # EOSSerial=d59579b9155b9b4bb82b80f5c9af77ea # end=finished # remove_checked=true # archives_checked=true # unwanted_checked=true # unsafe_checked=false # antistealth_checked=true # utc_time=2010-11-23 12:50:23 # local_time=2010-11-22 07:50:23 (-0500, Eastern Standard Time) # country="United States" # lang=1033 # osver=5.1.2600 NT Service Pack 3 # compatibility_mode=512 16777215 100 0 74131436 74131436 0 0 # compatibility_mode=768 16777215 100 0 24803328 24803328 0 0 # compatibility_mode=1026 16777214 0 2 47462100 47462100 0 0 # compatibility_mode=4864 16777215 100 0 0 0 0 0 # compatibility_mode=8192 67108863 100 0 0 0 0 0 # scanned=79833 # found=0 # cleaned=0 # scan_time=3320 [emailprotected] as downloader log: all ok esets_scanner_update returned -1 esets_gle=53251 # version=7 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.6211 # api_version=3.0.2 # EOSSerial=d59579b9155b9b4bb82b80f5c9af77ea # end=finished # remove_checked=true # archives_checked=false # unwanted_checked=true # unsafe_checked=false # antistealth_checked=true # utc_time=2010-11-23 03:14:11 # local_time=2010-11-22 10:14:11 (-0500, Eastern Standard Time) # country="United States" # lang=1033 # osver=5.1.2600 NT Service Pack 3 # compatibility_mode=512 16777215 100 0 74141165 74141165 0 0 # compatibility_mode=768 16777215 100 0 24813057 24813057 0 0 # compatibility_mode=1026 16777214 0 2 47471829 47471829 0 0 # compatibility_mode=4864 16777215 100 0 0 0 0 0 # compatibility_mode=8192 67108863 100 0 0 0 0 0 # scanned=79775 # found=0 # cleaned=0 # scan_time=2218 [emailprotected] as downloader log: all ok # version=7 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.6528 # api_version=3.0.2 # EOSSerial=d59579b9155b9b4bb82b80f5c9af77ea # end=finished # remove_checked=true # archives_checked=true # unwanted_checked=true # unsafe_checked=false # antistealth_checked=true # utc_time=2011-09-11 11:16:58 # local_time=2011-09-11 07:16:58 (-0500, Eastern Daylight Time) # country="United States" # lang=1033 # osver=5.1.2600 NT Service Pack 3 # compatibility_mode=512 16777215 100 0 98601223 98601223 0 0 # compatibility_mode=768 16777215 100 0 50111915 50111915 0 0 # compatibility_mode=1026 16777214 0 2 72767087 72767087 0 0 # compatibility_mode=4864 16777215 100 0 0 0 0 0 # compatibility_mode=6912 16777215 100 0 0 0 0 0 # compatibility_mode=8192 67108863 100 0 25226085 25226085 0 0 # scanned=88350 # found=0 # cleaned=0 # scan_time=4330 That looks good. If there are no other issues, we can do some cleanup. To remove all of the tools we used and the files and folders they created do the following: Double click OTL.exe.
******************************************************** To turn off Windows XP System Restore: NOTE: These instructions assume that you are using the default Windows XP Start Menu and have not changed to the Classic Start menu. To re-enable the default menu, right-click Start, click Properties, click Start menu (not Classic) and then click OK. 1. Click Start. 2. Right-click the My Computer icon, and then click Properties. 3. Click the System Restore tab. 4. Check "Turn off System Restore" or "Turn off System Restore on all drives" 5. Click Apply. 6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this. 7. Click OK. 8. Restart the computer and follow the instructions in the next section to turn on System Restore. To turn on Windows XP System Restore: 1. Click Start. 2. Right-click My Computer, and then click Properties. 3. Click the System Restore tab. 4. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives." 5. Click Apply, and then click OK. ****************************************************** Clean out your temporary internet files and temp files. Download TFC by OldTimer to your desktop. Double-click TFC.exe to run it. Note: If you are running on Vista, right-click on the file and choose Run As Administrator TFC will close all programs when run, so make sure you have saved all your WORK before you begin. * Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. * Please let TFC run uninterrupted until it is finished. Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning. ************************************************* Looking over your log it seems you don't have any evidence of a third party firewall. Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors. Remember only install ONE firewall 1) Comodo Personal Firewall (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my HOMEPAGE" and uncheck any HopSurf and/or Ask.com options if you choose this one) 2) Online Armor 3) Agnitum Outpost 4) PC Tools Firewall Plus If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time. ************************************************ Use the Secunia Software Inspector to check for out of date software. •Click Start Now •Check the box next to Enable thorough system inspection. •Click Start •Allow the scan to finish and scroll down to see if any updates are needed. •Update anything listed. . ---------- Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly. Safe Surfing! dave i can't thank you enough .this is running much much better than it was.i'm glad there are people like you out there to help us out.i did install most of the programs you said. will do more later. thakns again.Quote from: mkkandb53 on September 12, 2011, 06:15:05 PM dave i can't thank you enough .this is running much much better than it was.i'm glad there are people like you out there to help us out.i did install most of the programs you said. will do moreYou're welcome. I will lock this thread. If you need it re-opened, please send me a pm. |
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4490. |
Solve : Stutter.X virus and hard drive hassels? |
Answer» I can't seem to run the ESET scan, should i start again??No. The log looks ok. How's your computer running now?My computer is running pretty close to normal, the only things is internet exporer still with the same msg when it opens A program on your computer has corrupted your default search provider setting for internet explorer. Internet Explorer has reset this setting to your original search provider, Google (www.google.com). Internet Explorer will now open Search Settings, where you can change this setting or install more search providers. I press OK and a MANAGE Add Ons window opens where google is already enabled as default so i press close, but it happens every time?? and most of the auto complete's dont show up or my my most popular sites when i open a new tab?? any ideas?? aslo do you have any suggestions about my external hard drive that wont load??Quote A program on your computer has corrupted your default search provider setting for internet explorer. I can't help very much with that problem except to give you this link which contains a bunch of sites with similiar problems. Perhaps you should start a new thread concerning this problem in the Internet Browsers section of this CH. Quote aslo do you have any suggestions about my external hard drive that wont load??Not really except that perhaps the drive is defective or the USB port is defective. Again, a new thread in the Computer Hardware section would help. Let's do some cleanup. To uninstall ComboFix
(Note: MAKE sure there's a space between the WORD ComboFix and the forward-slash.)
To remove all of the tools we used and the files and folders they created do the following: Double click OTL.exe.
************************************************* Clean out your TEMPORARY internet files and temp files. Download TFC by OldTimer to your desktop. Double-click TFC.exe to run it. Note: If you are running on Vista, right-click on the file and choose Run As Administrator TFC will close all programs when run, so make sure you have saved all your work before you begin. * Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. * Please let TFC run uninterrupted until it is FINISHED. Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning. ************************************************* Looking over your log it seems you don't have any evidence of a third party firewall. Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors. Remember only install ONE firewall 1) Comodo Personal Firewall (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one) 2) Online Armor 3) Agnitum Outpost 4) PC Tools Firewall Plus If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time. *************************************************** Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly. Safe Surfing! I posted on the other forums hopefully they can help with the remaining problems Thanks again super dave!!You're welcome. I will lock this thread. If you need it re-opened, please send me a pm. |
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4491. |
Solve : Need to uninstall F-Secure anti-virus supposedly installed in my PC? |
Answer» When trying to INSTALL the Eset ESS-5 program I got the strong recommendation to uninstall an F-Secure anti-virus before continue with the Eset. |
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4492. |
Solve : Help computer infected!? |
Answer» Hi first of all THANKS for reading this and please help me, and I am so sincerely thankful that there's EVEN a forum like this here. Let me get to the chase thoguh. |
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4493. |
Solve : PC Pitstop? |
Answer» I was wondering if ANYONE has ever USED the PC Pitstop PC MATIC free test drive?? I wanted to give it a try but scared to DOWNLOAD anything to my PC, in fear of malicious software |
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4494. |
Solve : Would replacing a hard drive remove the virus?? |
Answer» I received a 2002 HP desktop with XP as the OS. It was free, so the price was right. LOL However, it seems to have a virus that I can't get rid of. Would replacing the hard drive get rid of the problem, or is the virus stored in the RAM some how? I've replaced hard drives in desk tops before so this wouldn't be difficult for me, and spending $80 for a desktop that works and does what I need it to do would be great! Thanks for your input!Nothing is stored in RAM when the power is off. You could just format the drive USING a Windows CD and re-INSTALL. Actually you should delete the existing partition, then format, then reinstall. This will take care of any virus in the boot sector / mbr. Good catch, Allan! That like having brain SURGERY for a routine HEADACHE... The first notion should be a virus scan from a bookable CD Google "rescue CD and FIND: Kaspersky Rescue CD BitDefender Rescue CD F-Secure Rescue CD Avira Antivir Rescue Disk Trinity Rescue Kit CD Shardana Antivirus Rescue Disc Utility Dr Web Live Bootable Antivirus CD ..and maybe others I like the Alvira. But all are good. After it is done thou should be able to scan your drive with more conventional scanners to beat out the last vestige. You can download the ISO and burn the disc and do the scan in about the same times it takes to install Windows. Worth a try! |
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4495. |
Solve : Malware Issues - PE_Perfect pecompact TR/SPy.Keylogger.qme? |
Answer» SORRY I missed this do you still WANT log?Quote from: stonemanjr on SEPTEMBER 23, 2011, 04:01:10 PMsorry I missed this do you still want log?Yes, please. |
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4496. |
Solve : Black screen, fake Windows security alert, no icons or files, say HDD full but? |
Answer» Ok. Let's try this: |
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4497. |
Solve : SUPERAntiSpyware Portable Scanner? |
Answer» The scanner does not need to be installed or uninstalled and contains our full scanning and removal engine. You DO NOT need to have an Internet connection to run the scan. The scanner is updated often with our LATEST definition sets. The scanner can be placed on a USB drive or other removable media. You should download new VERSIONS often to make sure you have the latest definitions set. The PORTABLE scanner is 100% FREE for PERSONAL use. TECHNICIAN and CORPORATE LICENSES are available. Follow the instructions at the SUPERAntiSpyware Portable Scanner Website to download the SUPERAntiSpyware Portable Scanner. The scanner features our complete scanning and removal engine and will detect AND remove over 1,000,000 spyware/malware infections. The scanner does NOT install anything on your Start Menu or Program Files and does NOT need to be uninstalled. The scanner contains the latest definitions so you DO NOT need Internet Access on the infected system to scan. |
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4498. |
Solve : NOT the real VirusTotal.com? |
Answer» This is a good BLOG post from Tom Kelchner over at Sunbelt. Looks LIKE the bad guys are starting to use the online scanners as BAIT. NOT the real VirusTotal.com |
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4499. |
Solve : Help! Computer infected, unable to run files due to infection!? |
Answer» Well,
We'll see about that... Please download ComboFix from BleepingComputer.com Alternate link: GeeksToGo.com Alternate link: Forospyware.com Rename ComboFix.exe to commy.bat before you save it to your Desktop
If you must, go ahead and download it from a clean computer and transfer it to the infected one via flash drive or burnt cd.SORRY! for the late response, had some relatives in town. Sittin' on the computer isn't very savvy. So I kept the laptop off and turned it on today, and actually it was letting me run things, so i can that commy.bat, and here ya go. ComboFix 10-02-04.06 - Kaleb 02/04/2010 19:31:28.1.2 - x86 Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.893.312 [GMT -8:00] Running from: c:\users\Kaleb\Desktop\commy.bat.exe SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\$recycle.bin\S-1-5-21-2714304592-1191437367-953324204-500 c:\users\Kaleb\AppData\Local\djxbtv c:\users\Kaleb\AppData\Local\djxbtv\joyvsysguard.exe c:\windows\system32\stacsv.exe D:\Autorun.inf . ((((((((((((((((((((((((( Files Created from 2010-01-05 to 2010-02-05 ))))))))))))))))))))))))))))))) . 2010-02-05 03:40 . 2010-02-05 03:43--------d-----w-c:\users\Kaleb\AppData\Local\temp 2010-02-05 03:40 . 2010-02-05 03:40--------d-----w-c:\users\Default\AppData\Local\temp 2010-01-30 22:06 . 2010-01-30 22:06--------d-----w-c:\users\Kaleb\AppData\Roaming\Malwarebytes 2010-01-30 22:06 . 2010-01-08 00:0738224----a-w-c:\windows\system32\drivers\mbamswissarmy.sys 2010-01-30 22:06 . 2010-01-30 22:06--------d-----w-c:\program files\Malwarebytes' Anti-Malware 2010-01-30 22:06 . 2010-01-30 22:06--------d-----w-c:\programdata\Malwarebytes 2010-01-30 22:06 . 2010-01-08 00:0719160----a-w-c:\windows\system32\drivers\mbam.sys 2010-01-30 13:08 . 2010-01-30 13:08--------d-----w-c:\program files\a-squared Free 2010-01-30 12:45 . 2010-01-30 12:45--------d-----w-c:\users\Kaleb\AppData\Roaming\AVG8 2010-01-22 08:05 . 2010-01-22 08:05--------d-----w-c:\program files\Common Files\Tencent 2010-01-22 08:05 . 2010-01-22 08:05--------d-----w-c:\program files\Tencent 2010-01-22 08:05 . 2010-01-22 08:10--------d-----w-c:\users\Kaleb\AppData\Roaming\Tencent 2010-01-22 08:05 . 2010-01-22 08:0518760----a-w-c:\windows\system32\QQVistaHelper.dll 2010-01-13 03:59 . 2009-10-19 14:27156672----a-w-c:\windows\system32\t2embed.dll 2010-01-13 03:59 . 2009-10-19 14:2472704----a-w-c:\windows\system32\fontsub.dll 2010-01-13 02:36 . 2010-01-13 02:36--------d-----w-c:\program files\Common Files\Software Update Utility 2010-01-13 02:35 . 2010-01-13 02:35--------d-----w-c:\program files\AIM . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2010-01-26 07:55 . 2008-05-06 15:4394----a-w-c:\users\Kaleb\AppData\Roaming\wklnhst.dat 2010-01-14 19:12 . 2009-10-09 07:16181120------w-c:\windows\system32\MpSigStub.exe 2010-01-13 11:03 . 2006-11-02 11:18--------d-----w-c:\program files\Windows Mail 2009-12-28 11:07 . 2007-02-26 13:47--------d-----w-c:\programdata\Microsoft Help 2009-12-18 13:05 . 2010-01-21 20:25833024----a-w-c:\windows\system32\wininet.dll 2009-12-18 13:01 . 2010-01-21 20:2578336----a-w-c:\windows\system32\ieencode.dll 2009-12-18 10:14 . 2010-01-21 20:2526624----a-w-c:\windows\system32\ieUnatt.exe 2009-11-09 13:22 . 2009-12-28 11:0824064----a-w-c:\windows\system32\nshhttp.dll 2009-11-09 13:20 . 2009-12-28 11:0831232----a-w-c:\windows\system32\httpapi.dll 2009-11-09 11:04 . 2009-12-28 11:08411136----a-w-c:\windows\system32\drivers\http.sys . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Aim"="c:\program files\AIM\aim.exe" [2009-12-01 3951976] "QQIntl"="c:\program files\Tencent\QQIntl\Bin\QQ.exe" [2010-01-22 144712] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-19 1008184] "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-11-17 815104] "SMSERIAL"="c:\program files\Motorola\SMSERIAL\sm56hlpr.exe" [2007-01-17 634880] "HostManager"="c:\program files\Common Files\AOL\1183363162\ee\AOLSoftware.exe" [2006-09-26 50736] "IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2007-02-05 849280] "ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2009-10-10 203264] "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2007-06-29 286720] c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ Kodak EasyShare software.lnk.disabled [2009-6-21 2001] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "EnableUIADesktopToggle"= 0 (0x0) [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\CONTROL\SafeBoot\Minimal\WinDefend] @="Service" [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-] "MySpaceIM"=c:\program files\MySpace\IM\MySpaceIM.exe "AOL Fast Start"="c:\program files\AOL 9.0b\AOL.EXE" -b "Aim6"="c:\program files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp "SpybotSD TeaTimer"=c:\program files\Spybot - Search & Destroy\TeaTimer.exe ""= [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-] "Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" /startup [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-2714304592-1191437367-953324204-1000] "EnableNotificationsRef"=dword:00000002 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-2714304592-1191437367-953324204-500] "EnableNotificationsRef"=dword:00000002 R2 a2free;a-squared Free Service;c:\program files\a-squared Free\a2service.exe [1/30/2010 5:08 AM 1858144] R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [5/20/2009 7:03 PM 24652] R3 RTL8187;Realtek RTL8187 Wireless 802.11g 54Mbps USB 2.0 Network Adapter;c:\windows\System32\drivers\RTL8187.sys [2/26/2007 5:39 AM 205312] S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2/26/2007 5:51 AM 29744] . Contents of the 'Scheduled Tasks' folder . . ------- Supplementary Scan ------- . uStart Page = hxxp://www.google.nl/ mStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6452 uSearchURL,(Default) = hxxp://www.google.com/keyword/%s IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000 IE: QQ - c:\program files\Tencent\QQIntl\Bin\AddEmotion.htm FF - ProfilePath - c:\users\Kaleb\AppData\Roaming\Mozilla\Firefox\Profiles\zhpm7tfa.default\ FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query= FF - prefs.js: browser.search.selectedEngine - AIM Search FF - prefs.js: browser.startup.homepage - www.google.com FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?invocationType=bu10aiminstabie7&sredir=2706&query= FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava11.dll FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava12.dll FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava13.dll FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava14.dll FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava32.dll FF - plugin: c:\program files\Java\jre1.6.0\bin\npjpi160.dll FF - plugin: c:\program files\Java\jre1.6.0\bin\npoji610.dll FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll FF - plugin: c:\program files\Mozilla Firefox\plugins\npdnupdater2.dll FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\ ---- FIREFOX POLICIES ---- FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false FF - user.js: browser.sessionstore.resume_from_crash - false FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false. - - - - ORPHANS REMOVED - - - - HKCU-Run-ainnhyvx - c:\users\Kaleb\AppData\Local\djxbtv\joyvsysguard.exe ActiveSetup-ccc-core-static - msiexec ************************************************************************** catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2010-02-04 19:44 Windows 6.0.6001 Service Pack 1 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . --------------------- LOCKED REGISTRY KEYS --------------------- [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 "MSCurrentCountry"=dword:000000b5 . Completion time: 2010-02-04 19:58:18 ComboFix-quarantined-files.txt 2010-02-05 03:58 Pre-Run: 82,248,601,600 bytes free Post-Run: 82,173,390,848 bytes free - - End Of File - - 2C2C94E0AAD66610F4EC6FE5E7B3A91B Hi again. Please do these steps in order. 1. Please download TFC by OldTimer to your desktop
Alternate link: BleepingComputer.com. (Note: if you already have the program installed, just follow the directions. No need to re-download or re-install!) Double Click mbam-setup.exe to install the application. (Note: if you already have the program installed, open Malwarebytes from the Start Menu or Desktop shortcut, click the Update tab, and click Check for Updates, before doing the scan as instructed below!)
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. 3. Please visit this webpage for instructions for downloading and running SUPERAntiSpyware (SAS) to scan and remove malware from your computer: http://www.bleepingcomputer.com/virus-removal/how-to-use-superantispyware-tutorial Post the log from SUPERAntiSpyware when you've accomplished that. 4. Please run a free online scan with the ESET Online Scanner
5. Post the following in your next reply:
here is the logs. MBAM Malwarebytes' Anti-Malware 1.44 Database version: 3694 Windows 6.0.6001 Service Pack 1 Internet Explorer 7.0.6001.18000 2/5/2010 12:19:50 PM mbam-log-2010-02-05 (12-19-50).txt Scan type: Full Scan (C:\|D:\|) Objects scanned: 246171 Time elapsed: 1 hour(s), 47 minute(s), 1 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 1 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CURRENT_USER\Software\avsoft (Trojan.FakeAV) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\Qoobox\Quarantine\C\Users\Kaleb\AppData\Local\djxbtv\joyvsysguard.exe.vir (Trojan.Downloader) -> Quarantined and deleted successfully. -------------------------------------------------------------------------- SUPERANTI spyware Log http://www.superantispyware.com Generated 02/05/2010 at 02:13 PM Application Version : 4.33.1000 Core Rules Database Version : 4560 Trace Rules Database Version: 2372 Scan type : Complete Scan Total Scan Time : 01:36:34 Memory items scanned : 319 Memory threats detected : 0 Registry items scanned : 6082 Registry threats detected : 0 File items scanned : 56890 File threats detected : 318 Adware.Tracking Cookie C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt 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C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected]orn[1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt 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C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][11].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected]3.clickhype[1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][2].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt C:\Users\Kaleb\AppData\Roaming\Microsoft\Windows\Cookies\Low\[emailprotected][1].txt Trojan.Dropper/Sys-NV C:\PROGRAM FILES\TENCENT\QQINTL\BIN\SELFUPDATE.EXE ------------------------------------------------------------------- [emailprotected] as downloader log: all ok # version=7 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.6211 # api_version=3.0.2 # EOSSerial=64319a3b88c44540bfa4541fceec7e9d # end=finished # remove_checked=true # archives_checked=true # unwanted_checked=true # unsafe_checked=true # antistealth_checked=true # utc_time=2010-02-06 01:13:10 # local_time=2010-02-05 05:13:10 (-0800, Pacific Standard Time) # country="United States" # lang=1033 # osver=6.0.6001 NT Service Pack 1 # compatibility_mode=1029 16777213 100 100 0 0 0 0 # compatibility_mode=5892 16776574 100 100 0 102019924 0 0 # compatibility_mode=8192 67108863 100 0 0 0 0 0 # scanned=136705 # found=0 # cleaned=0 # scan_time=6393 To manually create a new Restore Point
To remove all of the tools we used and the files and folders they created, please do the following: Please download OTC.exe by OldTimer:
== Please download TFC by OldTimer to your desktop
Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.
Results of screen317's Security Check version 0.99.1 Windows Vista Service Pack 1 (UAC is enabled) Out of date service pack!! `````````````````````````````` Antivirus/Firewall Check: Windows Firewall Disabled! AVG 9.0 ESET Online Scanner v3 a-squared Free 4.5 WMIC entry does not exist for antivirus; attempting automatic update. `````````````````````````````` Anti-malware/Other Utilities Check: Spybot - Search & Destroy SUPERAntiSpyware Free Edition Java(TM) SE Runtime Environment 6 Adobe Flash Player 10 Adobe Reader 8 Out of date Adobe Reader installed! `````````````````````````````` Process Check: objlist.exe by Laurent AVG avgwdsvc.exe AVG avgtray.exe AVG avgrsx.exe AVG avgnsx.exe AVG avgemc.exe AVG avgemc.exe `````````````````````````````` DNS Vulnerability Check: GREAT! (Not vulnerable to DNS cache poisoning) `````````End of Log``````````` Please consider updating to Windows Vista Service Pack 2 (SP2). Windows Vista Service Pack 2 (SP2) contains all the updates released since SP1 plus support for new types of hardware and emerging hardware standards. It is now available via Windows Update or as a standalone installation here. == Please download the newest version of Adobe Acrobat Reader from Adobe.com Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable. Go to the Control Panel and enter Add or Remove Programs. Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them. Once old versions are gone, please install the newest version. == Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection. Software recommendations Firewall
Resident Protection help A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them. Rogue programs help There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on REVIEWS and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here: http://www.spywarewarrior.com/rogue_anti-spyware.htm Securing your computer
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option. If you are interested:
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Answer» WELL, thank you. So, I'm clear?Yes, as far as infections are CONCERNED, you are good to go.Great! Thank you very much for all of your HELP You're very welcome. Feel free to come BACK any TIME you have problems in the future. |
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