InterviewSolution
This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 3551. |
Discuss the difference between the contribution of Taylor and Fayol. |
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Answer» Following are the dissimilarities in the ideas of Taylor and Fayol: Difference between Taylor and Fayol
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| 3552. |
Discuss Henry Fayol's 14 Principles of management. |
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Answer» The following are the 14 principles of management suggested by Fayol: i) Division of work - It means that a given task should be divided into small groups or units so that it can be performed in a more competent manner. This principle focuses on work specialisation. ii) Authority and responsibility - ‘Authority’ means the power to give orders and assign duties, whereas ‘responsibility’ refers to someone’s obligation to perform the assigned duties. According to the principle, managers should strike a balance between power and obligation. iii) Discipline - The principle says that every organisation should follow certain rules and regulations and ensure conformity to the set rules and policies. The management and the workers should honour their commitments and make fair agreements. iv) Unity of command - According to the principle of unity of command, an employee should be answerable to only one boss. If an employee receives commands and directions from two or more superiors, then there will be chaos and conflict. v) Unity of direction - Unity of direction means that each unit of an organisation should work towards the accomplishment of one goal. According to the principle, different units sharing common goals should have a single head and should frame plans and carry out tasks accordingly. This system ensures elimination of overlapping and duplication of work. vi) Subordination of individual interest to general interest - Organisational goals should enjoy priority over personal interests of any individual. The individuals of an organisation should make sure that their personal interests do not affect the organisational interests in any manner. vii) Remuneration of employees - Compensation should be fair for the employees and the management. This implies that employees should get fair wages and salaries so that they can have a reasonable and decent standard of living. viii) Centralisation and decentralisation - Centralisation refers to the consolidation of power and authority in few hands. On the other hand, decentralisation refers to the delegation of authority to more than one level. As per the principle, the management must strike a balance between the areas that need to be decentralised and the responsibilities that need to be retained at the top-level management. ix) Scalar chain - Scalar chain refers to a pre-defined, formal path of authority and communication in the line of order (from the highest rank to the lowest rank). Every individual in an organisation follows this chain of authority for communication. x) Order - The principle focuses on the right arrangement of things at their respective places, i.e., ‘the right people at the right place and at the right time’. Order helps in carrying out tasks smoothly, and violation of this principle leads to chaos and delays in work. xi) Equity - The principle focuses on treating each employee fairly and equally. According to the principle, all employees should be equal in the eyes of the management. All workers should be regarded as equal, irrespective of their religion, language, caste, etc. xii) Stability of personnel - The principle suggests that the management should follow a rigorous procedure for the selection of potential candidates and work towards retaining employees for as long as possible. This ensures stability of personnel over a longer period. xiii) Initiative - The principle suggests that workers should be given enough motivation and incentives to work. They should be inspired to come up with suggestions regarding their work, but those suggestions should be in line with the practices and rules of the organisation. xiv) Espirit de corps - Espirit de corps is a concept that recommends that all employees should work in unity with one another. In other words, team spirit should be promoted by the managers and each employee should feel a sense of belongingness with the organisation. |
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| 3553. |
Which among the following is not a contribution by F.W. Taylor?(a) Differential Piece Rate(b) Time Study(c) Scalar Chain(d) Functional Foremanship |
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Answer» (c) Scalar Chain |
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| 3554. |
What contradiction do you find in the principle of unity of command and the technique of functional foremanship? |
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Answer» In case of unity of command, every employee receives instructions from one boss only and he is responsible and accountable to him alone. In case of functional foremanship, every worker receives instructions from eight losses, four from planning department and four from production department. In this way, unity of command stresses on centralisation and functional foremanship on decentralization. |
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| 3555. |
Match the following. A B(a) Unity of command(1) Union is Strength(b) Authority(2) Justice and kindness(c) Esprit de corps(3) Specialisation(d) Equity(4) One Superior(e) Division of work(5) Right to give orders |
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| 3556. |
_______ is an axis around which all business activities rotate.(A) Finance(B) Debentures(C) Equity shares(D) Assets |
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Answer» Correct option is (A) Finance |
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| 3557. |
What are the different factors that led to management thoughts? |
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Answer» Management thoughts are the outcome of researches, studies and results in the field of management. |
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| 3558. |
State and explain the types of debentures. |
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Answer» Types of debentures: Debentures that are secured against company’s assets are called secured debentures. This means that at the time of dissolution if the company does not . have sufficient funds to repay the debentures than it will sell the mortgaged assets to repay. These assets carry floating charge when mortgaged. 2. Convertible debentures:
3. Non-convertible debentures: Debentures that are not converted into shares and whose money is returned to the debenture holders as per specific conditions and time frame are called non-convertible debentures. |
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| 3559. |
Is not a company’s liability.(A) Debentures(B) Public deposits(C) Bonds(D) Equity shares |
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Answer» Correct option is (D) Equity shares |
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| 3560. |
What do you mean by managerial principles? |
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Answer» Management principles are statement of fundamental truth which provide guidelines for management decision making and action. |
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| 3561. |
Company creates _______ on assets while issuing debentures.(A) Interest(B) Charge(C) Profit(D) Borrowings |
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Answer» Correct option is (B) Charge |
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| 3562. |
Mr.Thomas is the proprietor of National Engineering Industries and employed 40 workers under him. He grouped the employees into 4 according to their skill and ability. Each group was given separate tasks like designing, turning, welding and painting. Now this is the leading engineering industrial unit in the city.(a) Identify the general management principle . contributes to the success of firm.(b) State any three merits of this principle. |
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Answer» (a) Division of labour (b) a) Division of work (b) Benefits of Division of Work (1) It helps to minimize wastage. (2) The quality and quantity of production will improve. (3) It helps increase the efficiency of employees. |
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| 3563. |
‘F’ limited was engaged in the business of food processing and selling its products under a popular brand. Lately the business was expanding due to good quality and reasonable prices. Also with more people working the market for processed food was increasing. New players were also coming to cash in on the new trend. In order to keep its market share in the short run the company directed its existing workforce to work overtime.But this resulted in many problems. Due to increased pressure of work, the efficiency of the workers declined. Sometimes the subordinates had to work for more than one superior resulting in declining efficiency. The divisions that were previously working on one product were also made to work on two or more products. This resulted in a lot of overlapping and wastage. The workers were becoming undisciplined.The spirit of teamwork, which had characterised the company previously, was beginning to wane. Workers were feeling cheated and initiative was declining. The quality of the products was beginning to decline and market share was on the verge of decrease. Actually the company had implemented changes without creating the required infrastructure.Identify the Principles of Management (out of 14 given by Henry Fayol) that were being violated by the company |
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Answer» The Company violated the following principles. a. Division of work b. Unity of command c. Unity of direction d. Discipline e. Subordination of individual interest to general interest f. Order g. Initiative h. Remuneration. |
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| 3564. |
Mohan, the manager of a business undertaking is very lax with his fellow employees and subordinates. He does not give them parameters or rules for reporting to work and completion of assignments.Which principle of management is being overlooked and why? Give one violating effect. |
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Answer» The principle of ‘Discipline’ is violated as the manager’s behaviour is not disciplined at all. It creates an atmosphere of doubt and suspicion. |
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| 3565. |
Discuss the relevance of Taylor and Fayol’s contribution in the contemporary business environment. |
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Answer» Relevance of Taylor and Fayol’s contribution in the contemporary business environment. Both Fayol and Taylor have given principles of management to improve efficiency in an organisation. Taylor gave us scientific principles of management which are being adopted by all organisations to improve its productivity at the shop floor level, the principles help in giving effective results. In the same manner, Henry Fayol gave in general principles of management which when implemented at any of the levels-top, middle or lower and helps in achieving better co-ordination, remove ambiguity and encourage the employees to improve their work performance. |
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| 3566. |
Case Problems T limited was engaged in the business of food processing and selling its products under a popular brand. Lately the business was expanding due to good quality and reasonable prices. Also with more people working the market for processed food was increasing. New players were also coming to cash in on the new trend. In order to keep its market share in the short run the company directed its existing workforce to work overtime. But this resulted in many problems. Due to increased pressure of work, the efficiency of the workers declined. Sometimes the subordinates had to work for more than one superior resulting in declining efficiency. The divisions that were previously working on one product were also made to work on two or more products. This resulted in a lot of overlapping and wastage. The workers were becoming undisciplined. The spirit of teamwork, which had characterised the company, previously was beginning to wane. Workers were feeling cheated and initiative was declining. The quality of the products was beginning to decline and market share was on the verge of decrease. Actually the company had implemented changes without creating the required infrastructure.Explain these principles in brief. |
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Answer» (i) Division of Work: As per the case work is not divided among the workers as per their specialisation. As specialisation is the most efficient way to use human efforts and produces more and better work. (ii) Unity of Command: In the case subordinates had to work for more than one superior. This results in declining efficiency. As per Fayol’s principle of unity of command there should be one boss and if it is violated it results in authority is undetermined, discipline is in jeopardy, order distributed and stability threatened. Same we are observing in the above case. (iii) Unity of Direction: The units of an organisation should be moving towards the same objective. Each group must be having same objective must have one head one plan. But in case first the producers are working on one product then moved to two or more group. Thus, this principle is also violated. (iv) Discipline: In the case, there is a lack of formalised control as the workers are working beyond there abilities. There is no rules and regulations as well as lack of employment agreement. (v) Subordination of Individual Interest to General Interest: Every individual is working better only when the organisation is giving priority to their general interest. In the case, company in only focusing over its objective not on employees. (vi) Order: People and materials must be in suitable places at appropriate time for maximum efficiency. But in case they are not following the order of anything, (vii) Initiative: It implies that workers should be self motivated, suggestions should be taken from the employees. It results in substantial cost and time reduction but here they are taking no feedbacks, no suggestions. (viii) Remuneration: The workers should get the fair wages but in case workers are performing day and night but they are not getting a fair amount for the same. This results that they are feeling cheated. |
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| 3567. |
Distinguish between unity of command and unity of direction. |
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Answer» 1. Unity of Command: The principle of unity of command state that each employee should receive orders from one superior only. It helps to avoid confusion and conflict in the employees. 2. Unity of Direction: Each group of activities having the same objective must have one head and one plan. This ensures unity of action and coordination. |
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| 3568. |
What was the reason which led to existence of thoughts of modern management? |
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Answer» A change in the format of industry and business units after 1960 was the main reason for thoughts of modern management to arise. |
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| 3569. |
Which is the easiest and cheapest source of business finance?(A) Debentures(B) Public deposits(C) Equity shares(D) Bonds |
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Answer» Correct option is (B) Public deposits |
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| 3570. |
State the types of debentures. |
Answer»
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| 3571. |
The Production Manager of Bharat Ltd. instructs a salesman to go slow in selling the product, whereas the Marketing Manager is insisting on fast selling to achieve the target.Which principle of management is being violated in the case? State any one of the consequences of violation of this principle. |
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Answer» The principle of ‘Unity of Command’ is violating. As per this principle, an individual employee should receive orders from only one superior at a time and that employee should be answerable only to that superior. The violation of this principle reduces the efficiency of the subordinates. |
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| 3572. |
Hina and Harish are typists in a company having the same educational qualification. Hina is getting ₹ 3,000 per month and Harish ₹ 4,000 per month as salary for the same working hours.Which principle of management is violated in this case? Name and explain the principle. |
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Answer» The principle of ‘Equity’ is violated. This principle tells that the managers should treat their subordinates in a just and kind manner so that they develop a feeling of dedication and attachment for their work. For example, a labourer completes 10 units of goods in a day. Another labourer who happens to be a relative of the supervisor completes 8 units but both get equal remuneration. This violates the principles of equality. The second labourer should get less remuneration than the first one. |
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| 3573. |
The production manager of ABC Ltd. instructs a salesman to go slow in selling the product, whereas the marketing manager is insisting on fast selling to reach the target.Which principle of management is being violated in this case? State any two consequences of the violation of this principle. |
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Answer» The principle of ‘Unity of Command’ is violated in this case. The following are the violating effects of it: i. It creates a confused situation for the subordinates. ii. It reduces the efficiency of the subordinates. |
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| 3574. |
Identify the management principle which promotes specialization. |
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Answer» Division of work |
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| 3575. |
Case Problems T limited was engaged in the business of food processing and selling its products under a popular brand. Lately the business was expanding due to good quality and reasonable prices. Also with more people working the market for processed food was increasing. New players were also coming to cash in on the new trend. In order to keep its market share in the short run the company directed its existing workforce to work overtime. But this resulted in many problems. Due to increased pressure of work, the efficiency of the workers declined. Sometimes the subordinates had to work for more than one superior resulting in declining efficiency. The divisions that were previously working on one product were also made to work on two or more products. This resulted in a lot of overlapping and wastage. The workers were becoming undisciplined. The spirit of teamwork, which had characterised the company, previously was beginning to wane. Workers were feeling cheated and initiative was declining. The quality of the products was beginning to decline and market share was on the verge of decrease. Actually the company had implemented changes without creating the required infrastructure.Identify the principle of management (out of 14 given by Henry Fayol) that were being violated by the company. |
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Answer» Company violated following principles (i) Division of work (ii) Unity of command (iii) Unity of direction (iv) Discipline (v) Subordination of individual interest to general interest (vi) Order (vii)Initiative (viii) Remuneration |
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| 3576. |
What is ‘fatigue study’? |
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Answer» Fatigue study: Fatigue study seeks to determine the amount and frequency of rest intervals in completing a task. |
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| 3577. |
Which principle of management suggests that employees should be treated with ‘justice and kindness’? Why is this principle essential in management? |
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Answer» The principle of ‘Equity’ suggests that employees should be treated with ‘Justice and Kindness’. It means all the employees should be treated equally and impartially. The principle is essential in the management because of the following causes: i. The employees remain satisfied. ii. Increases the sense of devotion to the organisation. iii. Skilled employees try to improve upon their skill. iv. Unskilled employees try to achieve some skill. |
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| 3578. |
Mr. Dileep, a newly recruited clerk for accounts department was initially posted in the cash section. After one month he was transferred to supplies section. Again a week later, he was transferred to EDP section.1. Which principle is violated here? 2. What is the consequence of such frequent change? |
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Answer» 1. Stability of tenure of personnel. 2. If employees are frequently changed from one job to another, the entire production process will be disturbed. Also, both quantity and quality of work get reduced. Frequent change in job will create job dissatisfaction in employees. |
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| 3579. |
What is the main limitation ot thoughts of behavior related? |
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Answer» The main limitation of this approach is that human relation is given more importance which cannot be maintained at the cost of productivity. |
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| 3580. |
Who gave birth to behavior oriented thoughts in the 20th century? |
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Answer» Australian psychologist Elton Mayo’s theory of Hawthorne gave a new birth to behavior oriented thoughts. |
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| 3581. |
Name the two points of the importance of management. |
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Answer» i. It helps in achieving group goals. ii. It increases efficiency. |
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| 3582. |
Explain behavior related thoughts. |
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Answer» Thoughts related to Human Behaviour:
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| 3583. |
What is secured debentures? |
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Answer» Debentures that are secured against company’s assets are called secured debentures. |
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| 3584. |
As a part of implementing scientific management techniques in his institution, Mr. Aravind decided to conduct work study. For that he conduct time study, motion study and fatigue study. But he forget to conduct one related study. Identify it. |
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Answer» Method study |
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| 3585. |
Explain, any two reasons, why proper understanding of management principles is necessary. |
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Answer» Proper understanding of management principles is necessary because of the following reasons: (a) Provides useful insight to managers. The knowledge of principles improves the understanding of managers about the ways and means of managing an organization. Management principles are helpful in taking decisions and handling situations arising in course of management. (b) Helps in thoughtful decisions making. Management principles help in thoughtful decision-making. They emphasize logic rather than blind faith. Management decisions taken on the basis of principles are free from bias and prejudice. They are based on the objective assessment of the situation. (C) Optimum utilization of resources. Resources should be put to use in such a manner that they should give maximum benefit with minimum cost. Principles equip the managers to foresee the cause and effect relationships of their decisions and actions. (d) Direction for training of managers. The principles are helpful in identifying the areas of management in which existing and future managers should be trained. The principles of management help the universities and professional institutes to impart teaching and training in the theory and practice of management. (e) Role of management. The principles focus on matters on which greater managerial attention is required. Principles act as ready reference for the managers to check whether their decisions are appropriate or not. |
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| 3586. |
Which principle of management is violated in the following situations?1. When a worker receives order from more than one boss.2. When the employee is given responsibility to achieve target production of 1000 units with no authority to access to raw materials.3. Where a worker is wasting time in search of tools in the organization. |
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Answer» 1. Unity of command 2. Authority and responsibility 3. Order |
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| 3587. |
Explain any two reasons why proper understanding of management principles is necessary. |
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Answer» A proper understanding of management principles is necessary because of the following reasons: i. Provides Useful Insight to Managers: The principles of management were developed on the basis of the experience of various professional people. The principles inform the manager about the manner in which he should act in various situations so that he does not repeat the mistakes of the previous managers. ii. Optimum Utilisation of Resources and Effective Administration: In every organisation physical (material, machines, money, etc.) and human (manpower) resources are used. The function of management is nothing but to put them to optimum use or avoid wastage of resources. And it is possible only when a manager makes use of the principles of management. The primary need of every organisation is that its administrative system should be effective. Only that administrative system is called effective where the managers can take balanced and quick decisions. In order to take such decisions, sufficient information and authority should be available. This is made possible with the help of the principles of management. |
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| 3588. |
How does ‘mental revolution’ helpful ineffective management? |
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Answer» Mental revolution: It involves a change in the mental attitude of workers and management towards each other. Both parties should realise each other’s importance and work towards the profit of the firm. |
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| 3589. |
‘Principles of management are based on human behavior.’ – Explain the statement. |
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Answer» Based on human behaviour:
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| 3590. |
List any two personal objectives of management. |
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Answer» i. To give deserving remuneration. ii. To provide good working condition. |
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| 3591. |
What are the three categories of objectives of management? |
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Answer» i. Organisational Objectives: It refers to the utilisation of human and physical resources available in the organisation, considering the interest of all stakeholders. ii. Social Objectives: It refers to the consideration of the interest of the society during managerial activities. iii. Personal or Individual Objectives: It refers to the objectives to be determined with respect to the employees of the organisation. |
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| 3592. |
Is ‘Management’ a profession? |
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Answer» Under profession a man after training and long experience acquires proficiency with which he impartially serves different sections of society. As management satisfies some of the conditions for being a profession (like body of specialised knowledge and technique, formalised methods of acquiring training and experience, priority to the feeling of service) but the other characteristics (like representative professional association and code of conduct) have still not developed adequately. In India, the development of management as a profession is still at its infancy and is moving ahead gradually. Its recognition as a profession will increase in accordance with the pace of its development. |
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| 3593. |
One can become owner of the company if he has(A) Non-convertible debentures(B) Secured debentures(C) Convertible debentures(D) Mortgage debentures |
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Answer» Correct option is (C) Convertible debentures |
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| 3594. |
What is a convertible debenture? |
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Answer» If a company has announced that after specific time debentures will be converted fully or partly into equity shares then such debentures are known as convertible debentures. |
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| 3595. |
“Management principles are dynamic”. Comment |
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Answer» Management principles are dynamic - Management principles are flexible and can be utilized under different conditions of the organizations. They are influenced by the need of the given situation. |
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| 3596. |
Why is it necessary to consider human behavior while implementing principles of management? |
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Answer» Human is the centre of the management. Principles of management have direct relationship with the human behavior which is a psychological phenomenon. |
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| 3597. |
Explain any four points of importance of principles of management. |
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Answer» Importance of Principles of Management: i. Provide Useful Insight to Managers: The principles of management make the manager aware about the manner in which he should act in various situation so that he does not repeat the mistakes of the previous managers. In this way, timely guidance reduces the wastage of resources and the objectives can be achieved in a less expensive manner. ii. Optimum Utilisation of Resources and Effective Administration: In every organisation physical (material, machines, money, etc.) and human (manpower) resources are used. The function of management is nothing but to put them to optimum use or avoid wastage of resources. And it is possible only when a manager makes use of the principles of management. The primary need of every organisation is that its administrative system should be effective. This is made possible with the help of the principles of management. iii. Scientific Decisions: A scientific decision means a balanced decision. The principles of management provide the necessary training to the managers so that they can take scientific/balanced decisions. iv. Fulfilling Social Responsibility: The principles of management increase the efficiency of the managers and enable them to fulfill their social responsibility. More efficient managers can make good quality products at reasonable prices available all the times. |
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| 3598. |
Write a short-note on modem thoughts. |
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Answer» Thoughts of modern management:
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| 3599. |
State any two social objectives of the management. |
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Answer» Social Objectives – Quality Goods, Protect & conserve natural resources |
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| 3600. |
List any three examples of social objectives of management. |
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Answer» i. To make available employment opportunities. ii. To save environment from getting polluted. iii. To participate in building charitable trusts, dispensaries, educational institutions, etc. |
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