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How do you fix or troubleshoot a crashing application?

Answer»

Application crashes are among the most COMMON SCENARIOS encountered by technical SUPPORT engineers. An application crash is usually caused by unhandled exceptions and different looping structures in the application. Several ways can be taken to resolve this problem, and the following are some of the most common ones.

  • Try checking for an Unhandled exception. In case of unhandled exceptions, the application support ENGINEER should add the error code and the error description for the same.
  • Make sure you perform a full stack trace for unhandled exceptions to find out what is happening at the application end.
  • Start the Unix server again after gaining PERMISSION and see if the application works.


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