What kind of strategies and mindset does this role require?

1.	What kind of strategies and mindset does this role require?
Answer» In the world of application support, teamwork is the most important strategy. The problem arises abruptly in most applications, so almost every member of the IT department needs to work together for a quick solution. Thus, the application support engineer needs to be capable of WORKING with other professionals. As for mindset, someone who is passionate about helping others should be a GOOD FIT for this role. Application support usually entails answering QUERIES and ASSISTING people with their application problems.

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