An Application support engineer must possess both human and technical skills as follows:

Human Skills: Application support engineers need good human support skills as they interact with various stakeholders (like top management, departments, and customers). These skills are among the most VALUED by employers:

• Writing and verbal communication
• Leadership
• Customer service
• Multi-tasking]
• Diagnostics
• Critical thinking
• Patience and calmness.
• Relationship management

Technical Skills: An application support engineer must possess the following technical skills:

• Programming skills in front-end and back-end languages such as C++, Javascript, Python, and Ruby.
• Knowledge of Structured Query Language (SQL).
• Capable of managing code migration, documenting configuration CHANGES, and monitoring performance.
• Up-to-date knowledge of SOFTWARE coding and scripting.
• Familiarity with standard IT hardware and software.
• Supports internal departments and web-based clients with exceptional front-end skills.
• Extensive expertise in diagnosing and fixing application errors.\
• Experience with Advanced Encryption Standards (AES).
• Adaptable to new technologies when designing applications.
• Knowledge of tools for tracking and managing issues.