CIO/OFT estimates demand for a service by reviewing the actual annual usage from the previous YEAR as a starting point. CIO/OFT then considers the impact on service usage from planned projects, annual agency submissions of the Annual Technology Plans (ATPs), customer discussions, and other EXTERNAL sources. CIO/OFT may also request customers provide information on estimated major changes in annual usage for major SERVICES requested. Predicting future demand projections is always a challenge.

HOWEVER, CIO/OFT will use all avenues, and data sources to ensure the rates are equitable, competitive and compliant with the rate principles and guidelines.

CIO/OFT estimates demand for a service by reviewing the actual annual usage from the previous year as a starting point. CIO/OFT then considers the impact on service usage from planned projects, annual agency submissions of the Annual Technology Plans (ATPs), customer discussions, and other external sources. CIO/OFT may also request customers provide information on estimated major changes in annual usage for major services requested. Predicting future demand projections is always a challenge.

However, CIO/OFT will use all avenues, and data sources to ensure the rates are equitable, competitive and compliant with the rate principles and guidelines.