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Solve : Leave messages on Server? |
| Answer» <html><body><p>I have loaded Outlook 2003 onto an XP machine on a work network and didn't activate the setting 'leave a copy of messages on the server' now when I check under Tools, email accounts, view/change, more settings, advanced tab I can't see the setting to activate this, all emails are getting downloaded locally and I don't have a backup on the server (so having to make manual backups or copies of the messages/pst file) - in typical IT fashion this has happened on a user who EVERYTHING goes wrong for so any fast help will be most <a href="https://interviewquestions.tuteehub.com/tag/appreciated-2438458" style="font-weight:bold;" target="_blank" title="Click to know more about APPRECIATED">APPRECIATED</a>. <br/>Two possibilities: remove the POP3 email account, and recreate it, choosing the correct settings this time (it's not a setting I've ever <a href="https://interviewquestions.tuteehub.com/tag/noticed-2877256" style="font-weight:bold;" target="_blank" title="Click to know more about NOTICED">NOTICED</a>). Alternatively (and this, in my view is by far the better option), use IMAP <a href="https://interviewquestions.tuteehub.com/tag/instead-248606" style="font-weight:bold;" target="_blank" title="Click to know more about INSTEAD">INSTEAD</a> of POP3. IMAP is designed for situations where email can be accesses from more than one location/computer. The emails are all held on the mail server, until a command is given to delete them (from one of the access points).<br/><br/>Ask your email provider about IMAP. It is much more powerful than POP3.<strong>go to ur online e-mail account and check the POP3 settins and SMTP settings.. and look around.. </strong>Thanks for the rapid response <br/>Im pretty sure we do use IMAP, when I create a new account I don't choose POP3 I choose exchange server and on all other email accounts the mail is stored on the server and accessed from different locations. I tried to do what you say and remove the account but when I go into Tools, Email accounts etc the account is not there to remove and re-add.<br/>Am I doing something wrong?Does <a href="https://office.microsoft.com/en-gb/assistance/HA011507931033.aspx">>this knowledgebase article<</a> help you?Thanks, I saw that yesterday when I googled this issue. It explains how the emails are handled but not how to alter settings.<br/>Appreciate your time very much. Thanks.Ultimately you may find it easiest just to reinstall Outlook for that user...?Yes I tried that at the time but I will ty it again. Thank youWhen uninstalling, ensure you also remove Outlook <a href="https://interviewquestions.tuteehub.com/tag/configuration-11827" style="font-weight:bold;" target="_blank" title="Click to know more about CONFIGURATION">CONFIGURATION</a> data (keeping the .pst file in a safe place).</p></body></html> | |