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Solve : MSI GT72 2QE Dominator Pro G won't make it past the MSI Splash screen?

Answer» <html><body><p>This issue <a href="https://interviewquestions.tuteehub.com/tag/happened-482146" style="font-weight:bold;" target="_blank" title="Click to know more about HAPPENED">HAPPENED</a> a week ago. I was running Windows 10 (For a few weeks) and last week my MSI GT72 2QE Dominator Pro G wouldn't turn off and the screen was black. So I hold down the power button and it turns off. I press the power button again to turn it back on and it <a href="https://interviewquestions.tuteehub.com/tag/starts-1224822" style="font-weight:bold;" target="_blank" title="Click to know more about STARTS">STARTS</a> up like normal, but it stays on the splash screen and the dots just go around in circles. I tried to turn it off and on again and it still never <a href="https://interviewquestions.tuteehub.com/tag/got-23540" style="font-weight:bold;" target="_blank" title="Click to know more about GOT">GOT</a> past that splash screen. I did a clean install of windows 10 on it using a USB key after to just see if it was some issue with my version of the OS and it'd install and I logged in for the first time and it was fine. Then I hit shutdown and it says shutting down and then the screen goes black, but the LED <a href="https://interviewquestions.tuteehub.com/tag/indicator-1041513" style="font-weight:bold;" target="_blank" title="Click to know more about INDICATOR">INDICATOR</a> light for power is still on. So I have to <a href="https://interviewquestions.tuteehub.com/tag/force-22342" style="font-weight:bold;" target="_blank" title="Click to know more about FORCE">FORCE</a> shut down again. I turn it back on and it does the same thing where it goes to the splash screen, dots go in circles. So I hit F3 after restarting it again to get into recovery options and I do a factory reset on that sucker. It boots 8.1 fine, I log in, I am able to shut it down correctly, it boots back into 8.1 correctly. So I upgrade to Windows 10 once more and it boots into 10. I shut it down, same issue. It seems to only be when Windows 10 is on it now and I really hate 8 and don't want to have to go back to it. So what do you believe the issue is?<br/><br/>Thanks, Nick.Is this happening only when idle for a period of time or when your actually using it?<br/><br/>If its only happening when idle then it could be a power management option that needs to be set to tell the system not to shutdown, not to hibernate or sleep etc.It happened when I tried to shut it down. It will never boot up so I had to reset it to Windows 8.Any help? :CSorry for no additional info and quite some time passed. <br/><br/>Unfortunately your issue sounds to be Windows 10 related, but if its a build issue others should have also reported issues with 10 on that laptop as well and the google search doesnt show any hits.<br/><br/>Hardware issue unlikely since its healthy on 8/8.1<br/><br/>This is one of those situations where there is no good direction to go in, but a direction needs to happen to hopefully get to a cure for this.<br/><br/>The Windows 10 on thumb drive... where did this come from? Is there a reason why the upgrade isnt happening from Windows 8 downloading the upgrade and then selecting to switch to 10 in which the upgrade just happens at the HDD and no external devices are used?</p></body></html>


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