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Solve : Offline Address book problem with Outlook 2003 on Windows XP? |
| Answer» <html><body><p>I loaded Outlook <a href="https://interviewquestions.tuteehub.com/tag/2003-243754" style="font-weight:bold;" target="_blank" title="Click to know more about 2003">2003</a> on two PCs here at work. I set up outlook for a domain account and pressed the send/receive button. I <a href="https://interviewquestions.tuteehub.com/tag/got-23540" style="font-weight:bold;" target="_blank" title="Click to know more about GOT">GOT</a> the following message "Microsoft Exchange offline address book 0x8004010F". in the Sync Issues folder.<br/><br/>Our company does not use the offline address book facility and so, I need to <a href="https://interviewquestions.tuteehub.com/tag/stop-1228105" style="font-weight:bold;" target="_blank" title="Click to know more about STOP">STOP</a> the XP machine from trying to use it.<br/><br/>It seems that whatever domain account I set up outlook for on that PC, I get the same problem. But, if I set up outlook on another PC for the same domain, I don't get the problem.<br/><br/>Is there a system setting that I've <a href="https://interviewquestions.tuteehub.com/tag/accidentally-7272512" style="font-weight:bold;" target="_blank" title="Click to know more about ACCIDENTALLY">ACCIDENTALLY</a> set on this PC?<br/><br/>I have unloaded and reloaded Outlook but that did not solve the problem.<br/><br/>I tried unchecking the "Download offline address book" box on the "Send/Receive Settings - All Accounts" page but that does not seem to help.<br/><br/>Can anybody throw a huge amount of light on this one please?<br/> I forgot to say that only one of the two PCs is having this problem. Both PC's are identical and the other one works fine. I don't know that I can help but your posts bring up some questions, some points that seem to need clarification.<br/><br/> Quote</p><blockquote>I set up outlook for a domain account ...</blockquote> Do you mean set up an email account? Exactly what do you mean by "domain account"?<br/><br/> Quote<blockquote>... the Sync Issues folder</blockquote> And, where is that folder? <br/><br/> Quote<blockquote>Our company does not use the offline address book facility</blockquote> Are you saying your address book is online, i.e. out on the Internet? Are you using Outlook in connection with an Exchange server?<br/><br/> Quote<blockquote>I tried unchecking the "Download offline address book" box on the "Send/Receive Settings - All Accounts" page</blockquote> Exactly where is that?I set up an account on an XP machine. The account was a domain account (i.e. it was not a local user account).<br/><br/>When I tried to do a send/receive, I got the following synchronization log:<br/><br/>16:40:56 Synchronizer Version 11.0.5604<br/>16:40:56 Synchronizing Mailbox 'Fred Bloggs'<br/>16:40:56 Done<br/>16:40:56 Microsoft Exchange offline address book<br/>16:40:56 0X8004010F<br/><br/><br/>In outlook 2003 select "go/folder list" to find the "Sync Issues" folder.<br/><br/>We connect to an Exchange Server. The Address book, I assume, resides there. I am told that we do not use offline address books.<br/><br/>To get to the "Download offline address book" check box go to "Tools/send/receive/send/receive settings/Define send/receive Groups" then highlight "All Accounts" and click "Edit". The checkbox is under "Account Items".<br/><br/>If I uncheck it, outlook still seems to want to synchronise the address book. I don't need this. In fact, it's a total pain in the neck to not be able to switch it off.<br/><br/>I have tried to remove all of Microsoft Office and to re load it. This does not seem to make any difference.<br/><br/>Has anyone any idea how to switch the synchronization of the offline address book off?<br/><br/>Thanks <br/>I haven't used Outlook in an Exchange server environment, so I can't give you an actual solution. Stay tuned to this channel for awhile; someone else may have a suggestion.<br/><br/>If you're willing to so some research, here's the results of a Google search:<br/><br/><a href="https://www.google.com/search?hl=en&q=disable+address+book+synchronization+in+Outlook+2003&aq=f&oq=">http://www.google.com/search?hl=en&q=disable+address+book+synchronization+in+Outlook+2003&aq=f&oq=</a></body></html> | |