Each CIO/OFT IT Shared Service has a corresponding detail DOCUMENT to fully explain the service, the roles and responsibilities for both CIO/OFT and the customer, how the service is supported, how billing INFORMATION is gathered, the resources available to HELP the agency and how to contact CIO/OFT. ALSO, more information is available on the SLA website.

CIO/OFT welcomes all feedback. Please let Customer Relations know if you need more information or have suggestions to help US keep the document relevant.

Each CIO/OFT IT Shared Service has a corresponding detail document to fully explain the service, the roles and responsibilities for both CIO/OFT and the customer, how the service is supported, how billing information is gathered, the resources available to help the agency and how to contact CIO/OFT. Also, more information is available on the SLA website.

CIO/OFT welcomes all feedback. Please let Customer Relations know if you need more information or have suggestions to help us keep the document relevant.