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What Do Mean By Service Blueprinting? |
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Answer» A service blueprint is an operational planning TOOL that provides GUIDANCE on how a service will be provided, specifying the physical EVIDENCE, STAFF actions, and support systems / infrastructure needed to deliver the service across its different channels. A service blueprint is an operational planning tool that provides guidance on how a service will be provided, specifying the physical evidence, staff actions, and support systems / infrastructure needed to deliver the service across its different channels. |
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