If an agency has to discontinue an IT Shared SERVICE OFFERED by CIO/OFT, the agency must send a written notice as soon as possible but no later than 60 days from date of expiration of the SLA. The notice should ideally be sent prior to the annual release of the rates to avoid a substantial adverse impact on other customer agencies who share the cost to provide this service.

PLEASE be aware, if an agency’s portion is greater than 5% of the total IT Shared Service cost, a written notification of intent to terminate must be provided no less than six months prior to the EXPECTED termination date. The agency’s written notice of termination should be sent to the attention of the Deputy CIO of IT Customer Relationship Management Services at CIO/OFT.

If an agency has to discontinue an IT Shared Service offered by CIO/OFT, the agency must send a written notice as soon as possible but no later than 60 days from date of expiration of the SLA. The notice should ideally be sent prior to the annual release of the rates to avoid a substantial adverse impact on other customer agencies who share the cost to provide this service.

Please be aware, if an agency’s portion is greater than 5% of the total IT Shared Service cost, a written notification of intent to terminate must be provided no less than six months prior to the expected termination date. The agency’s written notice of termination should be sent to the attention of the Deputy CIO of IT Customer Relationship Management Services at CIO/OFT.