InterviewSolution
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What To Look For In A Channel Manager? |
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Answer» You don’t want to invest in just any channel manager. You need one suited to your SMALL accommodation needs. Make sure you consider these two often overlooked items: NUMBER of CHANNELS. The more OTAs your channel manager connects you to, the more markets you can tap into. Make sure there’s no additional fee based on how many channels you use. Support and TRAINING. Invest in a channel manager that will have support staff available in order to help you navigate the SYSTEM and connect with the maximum amount of agents. Solid reporting. A good channel manager will allow you to easily track and measure which online sales channels are working. This gives you the knowledge you need to negotiate commissions and end partnerships that aren’t working for you. You don’t want to invest in just any channel manager. You need one suited to your small accommodation needs. Make sure you consider these two often overlooked items: Number of channels. The more OTAs your channel manager connects you to, the more markets you can tap into. Make sure there’s no additional fee based on how many channels you use. Support and training. Invest in a channel manager that will have support staff available in order to help you navigate the system and connect with the maximum amount of agents. Solid reporting. A good channel manager will allow you to easily track and measure which online sales channels are working. This gives you the knowledge you need to negotiate commissions and end partnerships that aren’t working for you. |
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