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When Will The Sla Be Distributed To The Agency And What Is The Deadline For Signing The Sla? |
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Answer» CIO/OFT will email a personalized copy of the SLA document to each CUSTOMER agency no later than SEPTEMBER 30, 2010. CIO/OFT‟s assigned Customer Relationship MANAGER (CRM) will contact the agency’s SLA DESIGNEE to work on a final SLA document. Once all items have been worked out and agreed to by all PARTIES, the agency CIO or other designee and the CIO/OFT representative will sign the SLA no later than December 10, 2010. CIO/OFT will email a personalized copy of the SLA document to each customer agency no later than September 30, 2010. CIO/OFT‟s assigned Customer Relationship Manager (CRM) will contact the agency’s SLA designee to work on a final SLA document. Once all items have been worked out and agreed to by all parties, the agency CIO or other designee and the CIO/OFT representative will sign the SLA no later than December 10, 2010. |
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