InterviewSolution
Saved Bookmarks
InterviewSolution
| 1. |
Solve : Windows update is not working.? |
| Answer» <html><body><p>I have Windows Xp Pro sevice pack 3.<br/>When I use Internet Explorer to go Windows Update site it opens only white empty <a href="https://interviewquestions.tuteehub.com/tag/page-25452" style="font-weight:bold;" target="_blank" title="Click to know more about PAGE">PAGE</a>.<br/>That white page has some source code:<br/> Quote</p><blockquote><HTML><br/><HEAD><br/><META HTTP-EQUIV="PICS-Label" CONTENT='(PICS-1.1 "http://www.rsac.org/ratingsv01.html" l comment "RSACi North America Server" by "<a href="/cdn-cgi/l/email-protection">[email protected]</a>" r (n 0 s 0 v 0 l 0))'><br/><META name="description" content="The Microsoft Windows Update Consumer site provides critical updates, security fixes, <a href="https://interviewquestions.tuteehub.com/tag/software-25575" style="font-weight:bold;" target="_blank" title="Click to know more about SOFTWARE">SOFTWARE</a> downloads, and Microsoft Windows Hardware Quality Lab (WHQL) device drivers for your Windows operating system and Internet Explorer browser."><br/><META name="keywords" content="windows update consumer site, update, updates, hotfix, QFE, patch, patches, fix, fixes, features, Microsoft, TechNet, download, downloads, service, services, software, service pack, service packs, windows 2000, win2k, windows 98, 95, ME, Millennium, Internet, Internet Explorer, support, network, administrator, technology, tech, Security, Security Bulletin, security vulnerability, critical, critical updates, security update, outlook, Outlook Express, Windows NT 4.0, windowsnt, windows nt , interoperability, vulnerability, technical, y2k, year2000, year 2000, resource guide, maintenance, planning, exchange, maintain, networking, migration, resource kit, support, help, dialup, migration, windows media player"><br/><TITLE>Microsoft Windows Update</TITLE><br/><script Language="javascript"><br/>var curSite = 3;<br/></script><br/><script Language="javascript" Src="redirect.js"></script><br/></HEAD><br/><NOFRAMES>You have tried to visit Windows Update with a browser that does not support Frames or ActiveX® technology. To learn more about <a href="https://interviewquestions.tuteehub.com/tag/browsers-403073" style="font-weight:bold;" target="_blank" title="Click to know more about BROWSERS">BROWSERS</a> that do support these technologies, <a href="https://interviewquestions.tuteehub.com/tag/please-601513" style="font-weight:bold;" target="_blank" title="Click to know more about PLEASE">PLEASE</a> visit the <a href="https://www.microsoft.com/windows/ie"><B>Microsoft</a> Web site.</NOFRAMES><br/><NOSCRIPT><br/><FONT FACE="Verdana, Arial, Helvetica" SIZE="3"><br/><p><br/><FONT color=#000080 face="" size=5>Windows Update</FONT> is the online extension of Windows that helps you get the most out of your computer.<br/></p><br/><p><br/>Windows Update uses ActiveX Controls and active scripting to display content correctly and to determine which updates apply to your computer.<br/><br/><br/><a href="http://v4.windowsupdate.microsoft.com/en/dialog_learnabout.asp?topic=0&noscripting=true">Tell me about active scripting and ActiveX controls</a><br/></p><br/><p><b>To view and download updates for your computer, Windows Update should be listed as a Trusted Site in Internet Explorer.</b></p><br/><p><b>To add Windows Update to the trusted sites zone:</b><br/><ol><br/><li>On the <b>Tools</b> menu in Internet Explorer, click <b>Internet Options</b>.<br/><li>Click the <b>Security</b> tab.<br/><li>Click the Trusted Sites icon, and then click <b>Sites..</b>.<br/><li>Uncheck the "require server verification" checkbox.<br/><li>Make sure the following URLs are listed in the Web Sites list box:<br/><ul><br/><li>http://*.windowsupdate.microsoft.com<br/><li>http://*.windowsupdate.com<br/></ul><br/></li><br/></ol><br/><b>Note:</b> If you need to add a URL to the Web Sites list and the <b>Add</b> button is disabled, contact your system administrator.<br/></p><br/><CENTER><br/><A HREF="<a href="https://www.microsoft.com/info/cpyright.htm">http://www.microsoft.com/info/cpyright.htm</a>" target=_top><FONT color= #00319C>© 2003 Microsoft Corporation. All rights reserved. Terms of Use</FONT>[/url].<BR><br/></CENTER><br/></FONT><br/></NOSCRIPT><br/></HTML> </blockquote> Other pages work as they should.<br/>If I go to Windows update using Firefox, I get page saying I should IE 7...<br/>I am not sure but I think that I get automatical updates normally.<br/>I have tried to add Windows update to trusted site but it didn't help.<br/><br/>What should I do to fix it?I'd install the JRE ( Java Runtime Environment ) from <a href="http://java.sun.com/javase/downloads/index.jsp">http://java.sun.com/javase/downloads/index.jsp</a> ( sun microsystems ). Your system may be lacking java script support.Java works in my Firefox, but should try intalling it anyway? Quote<blockquote>To view and download updates for your computer, Windows Update should be listed as a Trusted Site in Internet Explorer.To add Windows Update to the trusted sites zone:<br/>On the Tools menu in Internet Explorer, click Internet Options.<br/>Click the Security tab.<br/>Click the Trusted Sites icon, and then click Sites...<br/>Uncheck the "require server verification" checkbox.<br/>Make sure the following URLs are listed in the Web Sites list box:<br/>http://*.windowsupdate.microsoft.com<br/>http://*.windowsupdate.com</blockquote> I have them as trusted, but it didn't help.<br/><br/>I also <a href="https://interviewquestions.tuteehub.com/tag/noticed-2877256" style="font-weight:bold;" target="_blank" title="Click to know more about NOTICED">NOTICED</a> someting: If I go to Windows update with Firefox having User Agent Switcher on ( It makes my browser say that it is IE 7) i get same white empty page. But if I have User Agent Switcher off, i get normal page saying that I should use IE 7.Do you have ActiveX set like this:<br/><br/>Where can I find those? Somewhere in IE:s settings?Tools>Internet Options>Security tab>Custom level button.<br/>I have it like this.Download <strong>HijackThis</strong>:<br/><a href="http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download">http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download</a><br/>Click on <strong>Download HijackThis Installer</strong><br/>Post HijackTHis log.Logfile of Trend Micro HijackThis v2.0.2<br/>Scan saved at 16:59:53, on 26.10.2008<br/>Platform: Windows XP SP3 (WinNT 5.01.2600)<br/>MSIE: Internet Explorer v7.00 (7.00.6000.16735)<br/>Boot mode: Normal<br/><br/>Running processes:<br/>C:\WINDOWS\System32\smss.exe<br/>C:\WINDOWS\system32\winlogon.exe<br/>C:\WINDOWS\system32\services.exe<br/>C:\WINDOWS\system32\lsass.exe<br/>C:\WINDOWS\system32\svchost.exe<br/>C:\WINDOWS\System32\svchost.exe<br/>C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe<br/>C:\WINDOWS\system32\spoolsv.exe<br/>C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe<br/>C:\Program Files\F-Secure\Common\FSMA32.EXE<br/>C:\Program Files\F-Secure\Anti-Virus\FSGK32.EXE<br/>C:\Program Files\F-Secure\Common\FSMB32.EXE<br/>C:\WINDOWS\system32\nvsvc32.exe<br/>C:\WINDOWS\system32\svchost.exe<br/>C:\Program Files\F-Secure\Common\FCH32.EXE<br/>C:\Program Files\F-Secure\Common\FAMEH32.EXE<br/>C:\Program Files\F-Secure\Anti-Virus\fsqh.exe<br/>C:\WINDOWS\Explorer.EXE<br/>C:\Program Files\F-Secure\FSAUA\program\fsaua.exe<br/>C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe<br/>C:\Program Files\F-Secure\Anti-Virus\fssm32.exe<br/>C:\Program Files\F-Secure\Common\FSM32.EXE<br/>C:\Program Files\NetMeter\NetMeter.exe<br/>C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe<br/>C:\WINDOWS\system32\ctfmon.exe<br/>C:\Program Files\Messenger\msmsgs.exe<br/>C:\Program Files\Logitech\SetPoint\SetPoint.exe<br/>C:\Program Files\<a href="/cdn-cgi/l/email-protection">[email protected]</a>\winFAH.exe<br/>C:\Documents and Settings\Sam\Käynnistä-valikko\Ohjelmat\Käynnistys \Uptime.exe<br/>C:\Program Files\Xfire\xfire.exe<br/>C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE<br/>C:\Program Files\F-Secure\Anti-Virus\fsav32.exe<br/>C:\Program Files\F-Secure\FSGUI\fsguidll.exe<br/>C:\Program Files\<a href="/cdn-cgi/l/email-protection">[email protected]</a>\FahCore_82.exe<br/>C:\Program Files\Mozilla Firefox\firefox.exe<br/>C:\Program Files\Winamp\winamp.exe<br/>C:\Program Files\Trend Micro\HijackThis\HijackThis.exe<br/><br/>R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = <a href="https://www.google.fi">http://www.google.fi</a><br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = <a href="https://go.microsoft.com/fwlink/?LinkId=69157">http://go.microsoft.com/fwlink/?LinkId=69157</a><br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = <a href="https://go.microsoft.com/fwlink/?LinkId=54896">http://go.microsoft.com/fwlink/?LinkId=54896</a><br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = <a href="https://go.microsoft.com/fwlink/?LinkId=54896">http://go.microsoft.com/fwlink/?LinkId=54896</a><br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = <a href="https://go.microsoft.com/fwlink/?LinkId=69157">http://go.microsoft.com/fwlink/?LinkId=69157</a><br/>R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Linkit<br/>O2 - BHO: Adobe PDF Reader -linkkiavustaja - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll<br/>O2 - BHO: QFX Software KeyScrambler - {2B9F5787-88A5-4945-90E7-C4B18563BC5E} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll<br/>O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll<br/>O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)<br/>O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash<br/>O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW<br/>O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE<br/>O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE<br/>O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup<br/>O4 - HKCU\..\Run: [C:\Program Files\NetMeter\NetMeter.exe] C:\Program Files\NetMeter\NetMeter.exe<br/>O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background<br/>O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe<br/>O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background<br/>O4 - Startup: <a href="/cdn-cgi/l/email-protection">[email protected]</a> 5.03.lnk = ?<br/>O4 - Startup: Uptime.exe<br/>O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\xfire.exe<br/>O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe<br/>O8 - Extra context menu item: Vie Microsoft E&xceliin - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000<br/>O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll<br/>O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll<br/>O9 - Extra button: (no name) - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll<br/>O9 - Extra 'Tools' menuitem: &KeyScrambler... - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll<br/>O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll<br/>O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll<br/>O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe<br/>O9 - Extra 'Tools' menuitem: xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe<br/>O15 - Trusted Zone: <a href="https://www.google.fi">http://www.google.fi</a><br/>O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - <a href="https://wwwimages.adobe.com/www.adobe.com/prod.../gp.cab">http://wwwimages.adobe.com/www.adobe.com/prod.../gp.cab</a><br/>O18 - Protocol: hddlife - {BD758015-47D9-477A-8873-4B688A2BC0E2} - "C:\Program Files\Common Files\BinarySense\hlAPP.dll" (file missing)<br/>O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe<br/>O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe<br/>O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\F-Secure\FSAUA\program\fsaua.exe<br/>O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe<br/>O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure\Common\FSMA32.EXE<br/>O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe<br/>O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe<br/><br/>-- <br/>End of file - 6275 bytesThe log is clean.<br/>Close IE.<br/>Go Start>All Programs>Accessories>System Tools, and click on <strong>Internet Explorer (no add-ons)</strong>. Same thing?Yes, same thing.Did you: Uncheck the "require server verification" checkbox<br/><br/>If you did, in IE, go Tools>Internet Options>Advanced tab, click on "Reset" button.<br/>Restart computer.<br/><br/>Do you use router?I have HomePNA (Housing community shares one ADLS connection with it to everyone).<br/>So i assume that there must be router in data center.<br/><br/></body></html> | |