462 + Interview Questions in DIRECTING IN GENERAL AWARENESS Page 6 InterviewSolution

251.	Identify the elements of directing mentioned below: i) Mr. Pramod Aggarwal, a manager explains a worker about operations to be carried out by him on a hi-tech machine. ii) Mr. Rajinder Tyagi, a mining engineer explains about safety precautions to be followed while working in a coal mine. iii) Mr Anil Sarraf, a managing director declares share in the profits to the managers for their contribution to enhance profits of the company. iv) Mr. Rajiv Asopa, a manager inspires his employees by playing a lead role in performing a work.
Answer» i) Supervision ,ii) Communication

Discussion

252.	Explain the elements of directing function of management.
Answer» Following are the elements of directing: i. Supervision: It refers to monitor the progress of routine work of one’s subordinates and guiding them properly. Supervision is an important element of the directing function of management. Supervision has an important feature that face-to-face contact between supervisor and his subordinate is a must. ii. Communication: It refers to an art of transferring facts, ideas, feeling, etc. from one person to another and making him understand them. A manager has to continuously tell his subordinates about what to do, how to do, and when to do various things. Also, it is very essential to know their reactions. To do all this, it becomes essential to develop effective telecommunication facilities. Communication by developing mutual understanding inculcates a sense of cooperation which builds an environment of coordination in the organisation. iii. Leadership: It refers to influence others in such a manner to do work what the leader wants them to do. Leadership plays an important role in directing. Only through this quality, a manager can inculcate trust and zeal among his subordinates. iv. Motivation: It refers to that process which excites people to work for attainment of desired objective. Among the various factors of production, it is only the human factor which is dynamic and provides mobility to other physical resources. If human resource goes static then other resources automatically turn immobile. Thus, it becomes essential to motivate human resource to keep them dynamic, aware and eager to perform their duty. Both monetary and non-monetary incentives are given to employees for motivation.

252.

Explain the elements of directing function of management.

Answer»

Following are the elements of directing:

i. Supervision: It refers to monitor the progress of routine work of one’s subordinates and guiding them properly. Supervision is an important element of the directing function of management. Supervision has an important feature that face-to-face contact between supervisor and his subordinate is a must.

ii. Communication: It refers to an art of transferring facts, ideas, feeling, etc. from one person to another and making him understand them. A manager has to continuously tell his subordinates about what to do, how to do, and when to do various things. Also, it is very essential to know their reactions. To do all this, it becomes essential to develop effective telecommunication facilities. Communication by developing mutual understanding inculcates a sense of cooperation which builds an environment of coordination in the organisation.

iii. Leadership: It refers to influence others in such a manner to do work what the leader wants them to do. Leadership plays an important role in directing. Only through this quality, a manager can inculcate trust and zeal among his subordinates.

iv. Motivation: It refers to that process which excites people to work for attainment of desired objective. Among the various factors of production, it is only the human factor which is dynamic and provides mobility to other physical resources. If human resource goes static then other resources automatically turn immobile. Thus, it becomes essential to motivate human resource to keep them dynamic, aware and eager to perform their duty. Both monetary and non-monetary incentives are given to employees for motivation.

Discussion

253.	Suggest two ways to improve effectiveness of communication.
Answer» (ii) Communication according two the need of the receiver (ii) Use of proper language, tone and contents of message. (iii) Proper feedback.

Discussion

254.	Explain any four non-financial incentives.
Answer» Non-Financial incentives are discussed below: (a) Job Security: Generally workers prefer security of job. They may not prefer jobs with higher wages or salaries which do not carry security of job. They want certain stability about future income and work so that they may become complacent and work with a greater zeal. (b) Status: Status refers to rank, authority, recognition, and prestige related to the job. It is concerned with social status of a person satisfying egoistic needs. This can be done by way of giving various facilities or by offering higher rank in the organisation to get this non-financial incentive. A person will have to show certain achievements or desired performance to more to a higher status which motivates employees having self esteem and self actualisation need active in them. (c) Organisational Climate: These are the characteristics which describe an organisation. The characteristics have direct influence over the behaviour of a member A positive approach adopted by a manager creates better organisational climate whereas negative approach may spoil the climate. (d) Career Advancement Opportunities: When employees are provided promotional opportunities they improve their skills and efficiency with the hope that they will be promoted to the higher level. Appropriate skill development programmes and sound promotion policy help achieve promotions. Promotion works as a tonic or a big stimulator which induces people to exhibit their best performance. (e) Job Enrichment: It is concerned with motivating employees by providing greater variety of work content to them which require higher level of knowledge and skills, it is to give more autonomy and responsibility and provide with the opportunity of personal growth and with a meaningful work experience. (f) Employee Recognition Programmes: It includes motivating employees by acknowledging their work with appreciation. e..g. Congratulating employee for a good performance. (g) Employee Participation: It means involving employees in decision making of the issues related to them. (h) Employee Empowerment: It means giving more autonomy and powers to subordinates to make them feel that their existence is important in the organisation.

254.

Explain any four non-financial incentives.

Answer»

Non-Financial incentives are discussed below:

(a) Job Security: Generally workers prefer security of job. They may not prefer jobs with higher wages or salaries which do not carry security of job. They want certain stability about future income and work so that they may become complacent and work with a greater zeal.

(b) Status: Status refers to rank, authority, recognition, and prestige related to the job. It is concerned with social status of a person satisfying egoistic needs. This can be done by way of giving various facilities or by offering higher rank in the organisation to get this non-financial incentive. A person will have to show certain achievements or desired performance to more to a higher status which motivates employees having self esteem and self actualisation need active in them.

(c) Organisational Climate: These are the characteristics which describe an organisation. The characteristics have direct influence over the behaviour of a member A positive approach adopted by a manager creates better organisational climate whereas negative approach may spoil the climate.

(d) Career Advancement Opportunities: When employees are provided promotional opportunities they improve their skills and efficiency with the hope that they will be promoted to the higher level. Appropriate skill development programmes and sound promotion policy help achieve promotions. Promotion works as a tonic or a big stimulator which induces people to exhibit their best performance.

(e) Job Enrichment: It is concerned with motivating employees by providing greater variety of work content to them which require higher level of knowledge and skills, it is to give more autonomy and responsibility and provide with the opportunity of personal growth and with a meaningful work experience.

(f) Employee Recognition Programmes: It includes motivating employees by acknowledging their work with appreciation. e..g. Congratulating employee for a good performance.

(g) Employee Participation: It means involving employees in decision making of the issues related to them.

(h) Employee Empowerment: It means giving more autonomy and powers to subordinates to make them feel that their existence is important in the organisation.

Discussion

255.	Which of the following is not an advantage of directing ?A. Initiates actionB. Integrates employee effortsC. provides leadershipD. Restricts changes
Answer» Correct Answer - D Through effective directing, managers bring changes in the organisation, it is the workers who in fact restricts charges.

Discussion

256.	Leadership is an integral part of directing. Comment.
Answer» Yes, leadership is the process of influencing the behaviour of people by making them strive voluntarily towards the achievement of goals.

Discussion

257.	Which of the following terms can be defined as overseeing subordinates at work ?A. ControllingB. LeadingC. MotivationD. Supervision
Answer» Correct Answer - D Supervision is a workplace activity in which a manager oversees the activities and responsibilities of employees he manages. It is an important job function for managers at all levels throughout your company. Coaching, training and employee development are among the common responsibilities assumed by a supervisor.

Discussion

258.	Alock is view supervisore of Ram, Rahim and Khan. He consults all his subordinates while framing work schedules. They provide suggestions and Alok considers such suggestions if they are productive. Which leadership style is followed by Alok ? What would be the benefits of such leadership style to the orgnisation ?
Answer» Correct Answer - Democratic.

Discussion

259.	Identify the leaders. (i) He dominates an commands his group. (ii) He listens to the suggestions of subordinates. (iii) He serves as a contact to bring the information.
Answer» (i) Autocratic leader (ii) Democratic leader (iii) Free-rein leader

Discussion

260.	What measures can be adopted by an organisation to improve communication ?
Answer» Measures to improve communication : 1. Clarify the Ideas before Communication:Any issue to be communicated to a subordinate should be clearly and completely studied and analyzed by the superior.Moreover, it should be stated in such a manner that subordinate can easily understand it in the same sense in which the supervisor wants him to receive it. 2. Communicate According to the Need of Receiver:The level of understanding and education of the subordinates must be very clear to the manager. Manager should try to communicate according to their level. 3. Consult others before Communicating:It is desirable to involve others in developing a plan for communication. Consulting the subordinates before communicating the message helps to gain their ready acceptance and willing cooperation. 4. Be aware of Language, Tone and Content of Message:The language, tone and content of a message to be communicated are very important aspects of an effective communication. The language should be clear, simple and easily understandable. Similarly, the tone & content of the message should not provide any harm to the sentiments of listeners rather it should stimulate them to give response. 5. Convey Things of Help and Value to Listeners:It is always better to know the needs and interests of the listeners before communicating the message. The response from the listeners is surely obtained if the message is related directly or indirectly to their needs or interests.

Discussion

261.	What do you understand by wheel form of communication network ?
Answer» It represents communication of subordinates with their superior but not among themselves.

Discussion

262.	Write one abvantage of formal communication.
Answer» It leads to orderly flow of information.

Discussion

263.	What type of communication is represented through free flow communication network ?
Answer» It represents formal communication with one another freely and quickly.

Discussion

264.	How does communication facilitate decision-making ?
Answer» Communication is essential for decision-making and planning. It enables the management to secure information without which it may not be possible to take any decision. The quality of managerial decisions depends upon the quality of communication.

Discussion

265.	Is it necessary to believe or agree with the message in order to complete the process of communication?
Answer» No, not at all. It is sufficient to only understand the message.

Discussion

266.	Name the type of formal communication illustrated in the following examples. (i)Application for grant of leave. (ii) Sending notice to employees to attend a meeting. (iii) A production manager contacting a marketing manager to prepare a schedule for production.
Answer» (i) Upward communication. (ii) Downward communication. (iii) Lateral or horizontal communication.

Discussion

267.	Explain how direction is an executive function of management.
Answer» Directing initiates action in the organisation while other functioins of management (planning, organising, staffing and controlling) just prepare a setting for action. Thus, directing is an executive function.

Discussion

268.	Balram is very hungry since he did not have breakfast in the morning. By 2.00 pm, he became restless and started walking on the road in search of a hotel for snacks or meals. After walking for 1k, he could find a hotel where roti and dal was available for Rs 50. Since he had only Rs 70 in his pocket, he paid Rs50 and had a satisfying meal. After taking a meal, he felt that he had regained energy. The above paragraph is an exmple explaining the process of one of the elements of directing functions of management. Identify it.
Answer» Correct Answer - Motivation process.

Discussion

269.	Explain any four personal barriers to effective communication.
Answer» The personal barriers are as follows: (i) Lack of proper incentives: When there is no motivation or incentive for communication, subordinates may not take initiative to communicate. (ii) Unwillingness to communicate: Sometimes, the subordinates are not willing to communicate with their superiors because they believe that if information is not correct, it will adversely affect them. (iii) Lack of confidence of superior on his subordinates: Communication process is hampered when superiors do not have faith or confidence on the competencies of their subordinates. In such cases, superior may not seek advice or opinion of the subordinates. (iv) Fear of challenge to authority: A superior, always aims to maintain a higher position and prestige in the organisation. If he fears that a particular communication may adversely affect his authority, then he may with hold such communication.

269.

Explain any four personal barriers to effective communication.

Answer»

The personal barriers are as follows:

(i) Lack of proper incentives: When there is no motivation or incentive for communication, subordinates may not take initiative to communicate.

(ii) Unwillingness to communicate: Sometimes, the subordinates are not willing to communicate with their superiors because they believe that if information is not correct, it will adversely affect them.

(iii) Lack of confidence of superior on his subordinates: Communication process is hampered when superiors do not have faith or confidence on the competencies of their subordinates. In such cases, superior may not seek advice or opinion of the subordinates.

(iv) Fear of challenge to authority: A superior, always aims to maintain a higher position and prestige in the organisation. If he fears that a particular communication may adversely affect his authority, then he may with hold such communication.

Discussion

270.	Which one of the following is not an element of direction ?A. MotivationB. CommunicationC. DelegationD. Supervision
Answer» Correct Answer - C The process of assignment of specific work to individuals within the organization and giving them the right to perform those works is delegation. It is about entrusting someone else to do parts of your job. Delegation of Authority means division of authority and powers downwards to the subordinate.

Discussion

271.	Describe any three points which explain the role of supervision in management.
Answer» 1. As a Key Man: In every organisation, the work of putting the plans into action is done by non-managerial members who work under the guidance of the supervisor. However, at this level even a little carelessness may ultimately become the cause of the closure of the organisation. That is why the supervisor is referred to as the ‘key man in the management.’ 2. As a Mediator: In the organisation, the supervisor plays the role of a mediator. He acts as a link between the higher-level managers (both top and middle level) and the workers, and his main job is to prepare a cooperative atmosphere among the two parties in order to facilitate the attainment of the goals of the organisation. 3. As a Human Relations Specialist: A supervisor is faced with a number of problems related to human behaviour every day, for which he has to try and find solutions. He can do so only if he is a Human Relations Specialist.

271.

Describe any three points which explain the role of supervision in management.

Answer»

1. As a Key Man: In every organisation, the work of putting the plans into action is done by non-managerial members who work under the guidance of the supervisor. However, at this level even a little carelessness may ultimately become the cause of the closure of the organisation. That is why the supervisor is referred to as the ‘key man in the management.’

2. As a Mediator: In the organisation, the supervisor plays the role of a mediator. He acts as a link between the higher-level managers (both top and middle level) and the workers, and his main job is to prepare a cooperative atmosphere among the two parties in order to facilitate the attainment of the goals of the organisation.

3. As a Human Relations Specialist: A supervisor is faced with a number of problems related to human behaviour every day, for which he has to try and find solutions. He can do so only if he is a Human Relations Specialist.

Discussion

272.	Supervision is related to which level of management ?
Answer» Supervision is related to all the levels of management -top, middle and supervisory.

Discussion

273.	Define supervision.
Answer» Supervision can be defined as overseeing people at work and giving instructions to ensure optimum utilisation of resources.

Discussion

274.	How does directing bring stability and balance ?
Answer» Directing function instructs, guides, supervises and inspires the subordinates in such a manner that it maintains balance between individual and organisational goals.

Discussion

275.	At which level of management, function of directing is performed?
Answer» Correct Answer - At all levels.

Discussion

276.	Explain in one sentence, how directing is a pervasive function of management.
Answer» Directing is required in every department and at every level of the organisation. Thus, it is pervasive.

Discussion

277.	At which level of management is directing done ?
Answer» Directing takes place at every level of management. Every manager, from top executive to supervisor, performs the from top executive to supervisor, performs the function of directing. Thus, directing takes place, whereever superior-subordinate relations exist.

Discussion

278.	Explain any three pointo that highlight the improtance of directing fucntion of management.
Answer» Importance of Directing Function of Management [any three] Directing or Direction function is usually considered the central point for any organization around which objectives are achieved. Being at the center of all enterprise activities, it ensures numerous benefits to any organization, which are as follows:- 1.Makes the organisation goal oriented Planning as we all know lays down goals. But the mere laying down of goals isn’t enough. It is directing in terms of those goals that gets them achieved. It is that process that retains the goal oriented-ness with which the business process begins. If not for direction the business will proceed in hap hazard manners thereby making all other processes difficult and also making the business fragile. 2. Creates a motivated workforce As already discussed above, motivation acts a sub set of the broader function of direction. Direction ensures that the workforce is motivated and remains motivated. This is so because the process will be successful only with the effort of motivated people and motivated people is the secret of a budding effective business. Thus managers pay extra attention to motivating workers while directing the business. 3. Ensures conformity and facilitates Controlling and Coordination Direction as stated above deals with specifying what to do. Thus direction lays down the benchmark on what is to be expected from a person or a process. This instruction or direction given ensures such tasks and effort conform to goals. The benchmark so created allows for coordination whereby other tasks can aligned to make a congruous whole and controlling whereby one better understands where and what went wrong in the entire framework. 4. Initiates Action Direction is the process that kicks the plan into motion by using the resources organised and humans staffed to achieve what is envisioned in the plan. It is the stepping stone to carrying out business processes which till then remain only on paper. 5. It creates adaptability A business has to cope with constant changes in its environment. Direction plays a key role in ensuring that a business is capable of adjusting and adapting to such changes by understanding the environment and by relaying suitable information. Such instructions at the right point of time allows for meeting various contingencies and ensures the business isn’t knocked off its feet.

Discussion

279.	Name the element of directing which is a complex force starting with keeping a person at work in the orgnisation.
Answer» Correct Answer - Motivation Mc Farland Motivation is the complex forces starting and keeping a person at work in an organisation. Motivation is something which moves the person to action and continues him in the course of action already initiated.

Discussion

280.	Give two exmaples of esteem needs.
Answer» Correct Answer - 1.] Freedom 2.] self confidence Maslow considered lower-level esteem needs as the need for the respect of others through status, recognition, fame, prestige, and attention, while he described higher-level esteem needs as the need for self-esteem, strength, competence, mastery, self-confidence, independence, and freedom.

Discussion

281.	The process of converting the message into communicate symbois is known as………………..A. MediaB. EncodingC. FeedbackD. Decoding.
Answer» Correct Answer - b) Encoding encodingThe process of converting the message into communication symbols is known as encoding. The communication symbols in the process of encoding can be in the form of pictures, gestures, etc

Discussion

282.	Which among the following is an example of downward communication? (a) Suggestions (b) Complaints (c) Requests (d) Orders
Answer» Orders is an example of downward communication.

Discussion

283.	Who among the following suggested need hierarchy theory?(a) Henry Fayol (b) F.W. Taylor (c) Abraham Maslow (d) Peter Drucker
Answer» (c) Abraham Maslow

Discussion

284.	Which among the following is an example of upward communication?(a) Circular(b) Complaints(c) Memos (d) Notices
Answer» (b) Complaints

Discussion

285.	Supervision is an element of ........(a) Staffing (b) Directing (c) Organizing
Answer» (b) Directing

Discussion

286.	Observe the following and pick out and odd one. Justify your answer.(a) Supervision (b) Control (c) Motivation (d) Leadership
Answer» Answer is (b) Control

Discussion

287.	Observe the following methods of communication(i) Upward communication (ii) Informal communication (iii) Horizontal communication (iv) Diagonal communication (a) Spot the odd orfe (b) Justify your answer.
Answer» (a) Informal communication (b) Others are methods or types of formal communication.

287.

Observe the following methods of communication(i) Upward communication (ii) Informal communication (iii) Horizontal communication (iv) Diagonal communication (a) Spot the odd orfe (b) Justify your answer.

Answer»

(a) Informal communication

(b) Others are methods or types of formal communication.

Discussion

288.	Ability of a leader to look things from others point of view is(a) Empathy(b) Sympathy (c) Responsibility (d) Authority
Answer» Ability of a leader to look things from others point of view is Empathy.

Discussion

289.	Which among the following is not an example of downward communication?(a) Letters(b) Memos (c) Complaints (d) Orders
Answer» (c) Complaints

Discussion

290.	Two messages are given below.1. “You must complete the work before 2 pm tommorrow”, the Factory Manager said to the Factory Supervisor.2. “Increase the sales as there is huge stock in hand”, the production Manager said to the Marketing Manager. Identify the flow of communication in the above situations.
Answer» 1. Downward communication 2. Horizontal communication

290.

Two messages are given below.1. “You must complete the work before 2 pm tommorrow”, the Factory Manager said to the Factory Supervisor.2. “Increase the sales as there is huge stock in hand”, the production Manager said to the Marketing Manager. Identify the flow of communication in the above situations.

Answer»

1. Downward communication

2. Horizontal communication

Discussion

291.	Which one of the following is not an element of direction?(a) Motivation(b) Communication(c) Delegation (d) Supervision
Answer» (c) Delegation

Discussion

292.	Observe the following diagram.1. Identify the type of communication depicted in the diagram.2. If all the persons can communicate with one another, what should the pattern be called?
Answer» 1. Circle pattern 2. Free flow

292.

Observe the following diagram.1. Identify the type of communication depicted in the diagram.2. If all the persons can communicate with one another, what should the pattern be called?

Answer»

1. Circle pattern

2. Free flow

Discussion

293.	Correct the following diagram.
Answer» Sender → Message → Encoding → Channel → Receiver → Decoding → Feedback

Discussion

294.	Identify the communication network in the following diagram.(a) wheel pattern (b) Chain pattern (c) Circle pattern (d) Ladder pattern
Answer» (b) Chain pattern

Discussion

295.	Arrange the following elements in the correct sequence.Receiver → Sender → Message → Decoding → Feedback → Encoding → Channel
Answer» Sender → Message → Channel →Encoding → Receiver → Decoding → Feedback

Discussion

296.

Distinguish the following channels as formal & informal.1. Gossip network2. Circle network 3. Probability network 4. Wheel network 5. Free flow 6. Single strand network 7. Cluster network

Answer»

Formal Network	Formal Network
2. Circle network	1. Gossip network
4. Wheel network	3. Probability network
5. Free flow	6. Single strand network
	7. Cluster network

Discussion

297.	The network of informal communication is called ……
Answer» Grapevine communication

Discussion

298.

Differentiate between formal and informal communication.

Answer»

Formal communication	Informal communication
1. Communication through the official chain of command	1. Communication through the informal communication network.
2. It is rigid	2. It is flexible
3. The messages can be kept as records for future reference.	3. No messages can be kept as records
4. The responsibility of the sender can be fixed	4. The responsibility of the sender cann’t be fixed

Discussion

299.

Class 12 Business Studies MCQ Questions Directing with Answers?

Answer»

Class 12 Business Studies MCQ Questions Directing with Answers are available here. MCQ Questions for Class 12 Business Studies with Answers were prepared based on the latest syllabus and examination pattern issued by CBSE. Our experts have provided below Directing Class 12 Business Studies MCQ Questions with answers which will help students to revise and get more marks in exams.

We have provided Directing Class 12 Business Studies MCQ Questions with Answers to help students understand the concept very well. MCQ Questions for class 12 Directing are important part of exams for class 12 Business Studies and if practiced properly can help you to get higher marks. Know your preparation level on MCQ Questions for Class 12 Business Studies with Answers.

1. It is very difficult to detect the source of such communication.

(a) Upward communication
(b) Vertical communication
(c) Lateral communication
(d) Informal communication

2. Which of the following is not a type of semantic barriers?

(a) Badly expressed message
(b) Unclarified assumptions
(c) Technical jargon
(d) Premature evaluation

3. Which of the following is not a type of psychological barriers?

(a) Premature evaluation
(b) Lack of attention
(c) Fear of challenge to authority
(d) Distrust

4. Which of the following is not a type of personal barrier?

(a) Fear of challenge to authority .
(b) Unwillingness to communicate
(c) Loss by transmission and poor retention
(d) Lack of proper incentive

5. It refers to the process of instructing, guiding, counselling, motivating and leading j people in the organization to achieve their objectives.

(a) Planning
(b) Organising
(c) Staffing
(d) Directing

6. Which of the following is not an element of directing?

(a) Supervision
(b) Communication
(c) Leadership
(d) Inspection

7. Which of the following is not a characteristic of directing?

(a) Directing initiate action
(b) It is a continuous process
(c) Flows from top to bottom
(d) Ensuring order & discipline

8. Which of the following is the elements of directing?
(a) Supervision
(b) Motivation
(c) Leadership
(d) All of the above

9. _______ is the process of guiding the efforts of employees to accomplish the desired goal.

(a) Supervision
(b) Directing
(c) Controlling
(d) Motivating

10. Which of the following is not a non-financial incentive?

(a) Status
(b) Job enrichment
(c) Bonus
(d) Employee progress

11. Which of the following is not a feature of motivation?

(a) It is an integral feeling
(b) Reduces absenteeism
(c) Complex process
(d) Can be positive or negative

12. ________ is an example of esteem needs:-

(a) Status
(b) Self-fulfillment
(c) Hunger
(d) Pension

13. __________ is the process of influencing the behaviour of people making them strive voluntarily towards achievement of goals

(a) Motivation
(b) Communication
(c) Leadership
(d) Directing

14. Informal communication is also called:-

(a) Wheel communication
(b) Grapevine
(c) Verbal
(d) Visual

15. Grapevine is

(i) Formal communication
(ii) Informal communication
(iii) Lateral communication
(iv) Barrier to communication

16. Which of the following is not an element of communication process?

(i) Recording
(ii) Communication
(iii) Channel
(iv) Receiver

17. Which of the following is not an element of communication process?

(i) Decoding
(ii) Communication
(iii) Channel
(iv) Receiver

18. Which one of the following is not a financial incentive?

(i) Bonus
(ii) Provident Fund
(iii) Co-partnership
(iv) Challenging job

19. Which of the following is not a type of personal barrier?

(i) Fear of challenge to authority .
(ii) Unwillingness to communicate
(iii) Loss by transmission and poor retention
(iv) Lack of proper incentive

20. Which of the following is a Financial incentive?

(a) Promotion
(b) Stock incentive
(c) Job Security
(d) Employee Participation

21. Which of the following is not a leadership style?

(a) Free-rein
(b) Autocratic
(c) Democratic
(d) Dictatorship

22. Grape vine is

(a) Formal Communication
(b) Barrier to Communication
(c) Lateral Communication
(d) Informal Communication

23. The highest-level need in the need hierarchy of Abraham Maslow is

(a) Safety need
(b) Belongingness need
(c) Self-actualization need
(d) Prestige need

24. Which one of the following is not an element of direction?

(a) Motivation
(b) Communication
(c) Delegation
(d) Supervision

25. The software company promoted by Narayana Murthyis

(a) Wipro
(b) Infosys
(c) Satyam
(d) HCL

Answer:

1. Answer (d) Informal communication

Explanation: As it leads to spreading of rumours

2. Answer (d) Premature evaluation

Explanation: It is a type of psychological barrier

3. Answer (c) Fear of challenge to authority

Explanation: (c) It is a type of personal barrier

4. Answer (c) Loss by transmission and poor retention

Explanation: (c) It is a type of psychological barrier

5. Answer (d) Directing

6. Answer (d) Inspection

7. Answer (d) Ensuring order & discipline

8. Answer (d) All of the above

9. Answer (a) Supervision

10. Answer (c) Bonus

11. Answer (b) Reduces absenteeism

12. Answer (a) Status

13. Answer (c) Leadership

14. Answer (b) Grapevine

15. Answer (ii) Informal communication

16. Answer (ii) Communication

17. Answer (ii) Communication

18. Answer (iv) Challenging job

19. Answer (iii) Loss by transmission and poor retention

20. Answer (b) Stock incentive

21. Answer (d) Dictatorship

22. Answer (d) Informal Communication

23. Answer (c) Self-actualization need

24. Answer (a) Motivation

25. Answer (b) Infosys

Discussion

300.	Give one example of psychlogic al barrier.
Answer» Correct Answer - Lack of attention

Discussion

Explore topic-wise InterviewSolutions in .

Explain the elements of directing function of management.

Suggest two ways to improve effectiveness of communication.

Explain any four non-financial incentives.

Which of the following is not an advantage of directing ?A. Initiates actionB. Integrates employee effortsC. provides leadershipD. Restricts changes

Leadership is an integral part of directing. Comment.

Which of the following terms can be defined as overseeing subordinates at work ?A. ControllingB. LeadingC. MotivationD. Supervision

Identify the leaders. (i) He dominates an commands his group. (ii) He listens to the suggestions of subordinates. (iii) He serves as a contact to bring the information.

What measures can be adopted by an organisation to improve communication ?

What do you understand by wheel form of communication network ?

Write one abvantage of formal communication.

What type of communication is represented through free flow communication network ?

How does communication facilitate decision-making ?

Is it necessary to believe or agree with the message in order to complete the process of communication?

Name the type of formal communication illustrated in the following examples. (i)Application for grant of leave. (ii) Sending notice to employees to attend a meeting. (iii) A production manager contacting a marketing manager to prepare a schedule for production.

Explain how direction is an executive function of management.

Explain any four personal barriers to effective communication.

Which one of the following is not an element of direction ?A. MotivationB. CommunicationC. DelegationD. Supervision

Describe any three points which explain the role of supervision in management.

Supervision is related to which level of management ?

Define supervision.

How does directing bring stability and balance ?

At which level of management, function of directing is performed?

Explain in one sentence, how directing is a pervasive function of management.

At which level of management is directing done ?

Explain any three pointo that highlight the improtance of directing fucntion of management.

Name the element of directing which is a complex force starting with keeping a person at work in the orgnisation.

Give two exmaples of esteem needs.

The process of converting the message into communicate symbois is known as………………..A. MediaB. EncodingC. FeedbackD. Decoding.

Which among the following is an example of downward communication? (a) Suggestions (b) Complaints (c) Requests (d) Orders

Who among the following suggested need hierarchy theory?(a) Henry Fayol (b) F.W. Taylor (c) Abraham Maslow (d) Peter Drucker

Which among the following is an example of upward communication?(a) Circular(b) Complaints(c) Memos (d) Notices

Supervision is an element of ........(a) Staffing (b) Directing (c) Organizing

Observe the following and pick out and odd one. Justify your answer.(a) Supervision (b) Control (c) Motivation (d) Leadership

Observe the following methods of communication(i) Upward communication (ii) Informal communication (iii) Horizontal communication (iv) Diagonal communication (a) Spot the odd orfe (b) Justify your answer.

Ability of a leader to look things from others point of view is(a) Empathy(b) Sympathy (c) Responsibility (d) Authority

Which among the following is not an example of downward communication?(a) Letters(b) Memos (c) Complaints (d) Orders

Which one of the following is not an element of direction?(a) Motivation(b) Communication(c) Delegation (d) Supervision

Observe the following diagram.1. Identify the type of communication depicted in the diagram.2. If all the persons can communicate with one another, what should the pattern be called?

Correct the following diagram.

Identify the communication network in the following diagram.(a) wheel pattern (b) Chain pattern (c) Circle pattern (d) Ladder pattern

Arrange the following elements in the correct sequence.Receiver → Sender → Message → Decoding → Feedback → Encoding → Channel

Distinguish the following channels as formal &amp; informal.1. Gossip network2. Circle network 3. Probability network 4. Wheel network 5. Free flow 6. Single strand network 7. Cluster network

The network of informal communication is called ……

Differentiate between formal and informal communication.

Class 12 Business Studies MCQ Questions Directing with Answers?

Answer:

Give one example of psychlogic al barrier.

Distinguish the following channels as formal & informal.1. Gossip network2. Circle network 3. Probability network 4. Wheel network 5. Free flow 6. Single strand network 7. Cluster network