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This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.

1351.

Solve : Ethernet Controller for my VERIZON-DSL?

Answer»

Hey, I just recently installed a new dual-boot on my PC with Ubuntu Linux & good 'ol Windows XP.

Well, Ubuntu picked up my Westell 6100 modem perfectly and no WORK on my end was required.

Now with Windows, there is not even a LAN connection showing up in my "Network Connections".

It does inform me that new hardware was FOUND but can not find the correct driver for the Ethernet Controller.

... and if any of you have had experience with Verizon DSL discs, they are a pain in the *censored*.

So I suppose I'm asking if anyone knows where I can get this Ethernet Controller driver?

I tried installing the Nvidia Nforce, but I'm not sure if that was correct (CONSIDERING it didn't help much).

Thanks in advance....Ethernet controller DRIVERS have nothing to do with your modem right now...

I suspect you will find them on the Mainboard driver disk that came with your machine.

Unless it is an add-on card then a driver disk would have came with the card.

After installing them and re-booting it should AUTOMATICALLY detect your modem

1352.

Solve : HELP, My E Drive has gone!!!?

Answer»

Quote

It says hp pavilion f1703 on the monitor & hp pavilion f740a on the hard drive!

i will take a PIC of wat the bios says now!!! brb

Post the pic so someone else can HELP.Have a nice day!
i am not sure if you can see the pic but here is wat my bios says

thankyou street for your help, i am sure i will hear from you next time

forgot 2 mention when i put the digital camera in to take the pic off the camera it said removable disk (E: :-? usually its meant to be either the G: H: I: or the J:.Get a brand new IDE cable and hook it up by itself on IDE #2...this will tell you if it works or needs replaced.Quote
Get a brand new IDE cable and hook it up by itself on IDE #2...this will tell you if it works or needs replaced.

I agree with patio but, I would try uninstalling the camera from add/remove programs and see what happens.

Did you just now add this camera?

Also,If you right click on my computer icon,then click manage,then click device manager,then double click on DVD/CD-ROM drives,does your lite-on dvdr show up there,or is it missing?

-----------------------------------------------------------------
Must control all Snortles,Chortles,and SNAPs! street1.

Quote
Quote
Get a brand new IDE cable and hook it up by itself on IDE #2...this will tell you if it works or needs replaced.

I agree with patio but, I would try uninstalling the camera from add/remove programs and see what happens.

Did you just now add this camera?

Also,If you right click on my computer icon,then click manage,then click device manager,then double click on DVD/CD-ROM drives,does your lite-on dvdr show up there,or is it missing?

-----------------------------------------------------------------
Must control all Snortles,Chortles,and SNAPs! street1.

No I did not just add this camera, i was putting the pics on my comp as the memory CARD was full, have done it heaps of times...

I looked where you told me to look & it says I have the LITE-ON DVDRW SOHW -832S
Does this have ANYTHING to do with it you reckon?Download this program and see if it works.Just download double click on the '314060.exe' file and follow the instructions and it does the fix for you.

http://support.microsoft.com/?scid=aw;en-us;314060&eula=1Thanks street, my real name is Sara by the way

I am at work at the moment o once I am home I will download it & let you know wat happens

If it does not work I guess we might have to get our friend to come over & see wat is wrong with it or we might have to go to a computer shop & see what they say...

I will keep you informed, Thanks again I really appreciate it OHMY Street, it is working now, thankyou so very much, i will love you forever Sorry,it took so long but a step by step procedure on a forum
works out like that.

Best to you Sara The bugalugs.We are all happy you got it
fixed. [smiley=thumbsup.gif]

RobertQuote
Sorry,it took so long but a step by step procedure on a forum
works out like that.

Best to you Sara The bugalugs.We are all happy you got it
fixed. [smiley=thumbsup.gif]

Robert

Thankyou, Thankyou, Thankyou Robert

DAD was very happy it is fixed, now I will keep an eye out & make sure he dont stuff anything else up

Thanks again,

Sara...
1353.

Solve : dvd door won't open?

Answer»

I have a lite-on dvd rom. It is SOHW-1633s. I am running windows xp pro. When you press eject it tries to open but fails. Then it will load in explorer and show the info that is on the cd in the drawer.

Thank you in advance........MorganThe EMERGENCY opener is a PINHOLE on the front of the DRIVE....straighten out a paper clip and insert it into the hole with slight pressure.Thank you for the reply..........but it did not workI Don't know what you've done or not done yet so try this. Go into My Computer, Click on the drive, right click, then scroll down to eject or is that what you've been doing this whole time?I tried that. I uninstalled it reinstalled it and it still won't open. The other day i was using it and now the frazzling thing won't open :-/Quote

I have a lite-on dvd rom. It is SOHW-1633s. I am running windows xp pro. When you press eject it tries to open but fails. [highlight]Then it will load in explorer and show the info that is on the cd in the drawer.[/highlight]
Thank you in advance........Morgan
Are you saying there is a cd in the drive and you can't open it? If thats the case Then you'll have to do what patio SAID. Look for a small hole below the tray, and put a paper clip in there and MANUALLY open it. IF that doesnt work im sure there are plenty of Tutorials on how to open your drive manually on Google.well i searched it and i did everything that was suggested and all to no avail.....but lo and behold i just kept working with the button and the paper clip and it finally started opening and i kept working with and it started opening and now it opens every time i touch the button.(wonders for how long :-/)Quote
well i searched it and i did everything that was suggested and all to no avail.....but lo and behold i just kept working with the button and the paper clip and it finally started opening and i kept working with and it started opening and now it opens every time i touch the button.(wonders for how long :-/)

That Grasshopper is a mystery.Right hand open,Left hand close...When will hand fall off? :-?

SNAP!
So Was there a disc actaully jammed in there? Or was it just not opening?
1354.

Solve : Lousey Midi?

Answer»

Almost all of my MIDI instrument sounds sound terrible! What do I need to buy to MAKE my Band-in-a-Box software sound more realistic?

I have a Dell XPS Dimension 410 with 4 gigs of RAM, factory setup with Windows XP Media Center Edition Version 2002 Service PACK 2.

I don't know what KIND of sound card the machine has. How can I find out what's installed?

What is your RECOMMENDATION? :-/You could either look it up with your service tag, use Everest Home, or check the specifications for a stock machine, if no addin card is in a slot. (Where do your speakers PLUG in - an expansion slot or off the motherboard?)

http://www.majorgeeks.com/download4181.html

1355.

Solve : I can't read DVD-R discs on my TS-H652L?

Answer»

Hi,

I need some help because I don't know what's really the problem. I purchased an HP Pavilion m7670 two weeks ago. It's CD/DVD driver works good with original movie DVDs and CDs of all sorts (original / burned). But when I try to put a DVDR on it, it keeps reading it (the light on the driver goes on and off) but Windows does not read it. (I recently noticed that it can read a DVD-RW disc).

The driver is a TSSTcorp CD/DVDW TS-H652L.

Does anyone know why is this happening? Is anyone having the same problem?

Thanks a lot in advance.

Albert.

P.S.: Forgive me for my ENGLISH, it's not my first (nor second) language...What's on this DVDR disk ? ?Quote

What's on this DVDR disk ? ?

It does not matter, I've TRIED with burned data discs and burned video discs.

Btw, I tried it with another RW and it does not read it.That's why i asked what's on it...if it didn't read in another drive it's possible it wasn't burned correctly.

You could try INSTALLING ISOBuster and see.

patio. 8-)Quote
That's why i asked what's on it...if it didn't read in another drive it's possible it wasn't burned correctly.

You could try installing ISOBuster and see.

patio. 8-)

I can read all the DVDs I tried in my other computer.

I'll try ISOBuster and see

thanks patio!

EDIT: What should I do with IsoBuster? When I run it and insert de DVD, the program freezes while the drive is "reading" the disc, until I open the tray.Be patient and let it read for awhile....still sounds LIKE a defective disk for WHATEVER reason...
1356.

Solve : Friend's Toshiba Satellite USB ports having errors?

Answer»

Now I'm not sure if it's the drivers or what it is, but whenever you plug something into the toshiba satellite, such as an EXTERNAL HDD, it'll install correctly, then say that windows had some kind of error (this will be in a balloon event) and it didn't install correctly. Nothing seems to work right, external HDDs, mouses, etc.

I'll provide more info if NEEDED.Much more info needed. Well I was kinda in a hurry to post, and I was only at his house for a little bit.

Specs:

Toshiba Satellite A105
512MB RAM
Windows XP Home SP2
Direct X 9.0c
Intel Celeron M 1.6GHz Processor
80GB HDDAnd what is the exact error MESSAGE?Quote

And what is the exact error message?

Bah, I'll have to get it when I get back over there again, sorry. =/
1357.

Solve : all movies are very dark, but games work fine??

Answer»

Just overhauled my computer a few days ago (new mobo, processor, vid card, and hard drive).

Only now all the movies I WATCH are verrrry dark, but I've played a few games (DoD, NS) and they look great. So I FIGURED this was a codec problem, and downloaded the k-lite pack, but there was no change. So this morning I downloaded defilerpak, and again no change. I also got the DIVX codec before the k-lite pack.

Anyone know what else I should try?Quote

Just overhauled my computer a few days ago (new mobo, processor, vid card, and hard drive).

Only now all the movies I watch are verrrry dark, but I've played a few games (DoD, NS) and they look great. So I figured this was a codec problem, and downloaded the k-lite pack, but there was no change. So this morning I downloaded defilerpak, and again no change. I also got the divx codec before the k-lite pack.

Anyone know what else I should try?


Have you looked around in what you already have, for a brightness control?
Xvid has one if I recall correctly. PERHAPS others do.

hmm, found some obscure menu in the video card driver where i could affect in-video brighness and stuff, and the gamma was set at -8 and the brightness was at 0, lol

stupid defaults

i changed everything to 50% and it looks great

thanks for the post THOUGH
1358.

Solve : audio device not found?

Answer»

--------------------------------------------------------------------------------

hello. so i brought my PC into the shop to get it reformatted because it was infested with viruses and not working very well. i pick it up yesterday, PLUG everything back, and now everything works fine except the sound. it TELLS me it can't detect any audio device. everything is plugged is as it was before. do I need a driver or something? i went to control panel and fiddled around but i couldn't figure it out. anyone have any ideas on what is wrong and how I should fix it? Thanks.Please post your computer or motherboard make.model and we can advise.

If you don't know, run Everest , make a report and post it here.

http://www.majorgeeks.com/download4181.htmlComplain to that shop. Seems like they should fix that without additional charges.Re Everest...
Select Computer>Summary from the left hand screen.
Right click in the right hand screen & select Copy All
Paste the details in here to save us interrogating you further. No one expects the Spanish Inquisition ! After Sylvester and another cat finish their meal from some trash cans, Sylvester makes light of the IDEA of ... That is, he lead the Spanish Inquisition. ...

Prissy urges Egghead to eat breakfast when Foghorn wanders past the window and misinterprets the situation. The rooster not only eats everything himself, but insists that Egghead NEEDS fresh air and exercise. Foghorn doesn't think much of the books that Egghead is always reading and tries getting the kid interested in baseball. :-?

SNAP!

Patio is a smart little chicken. :-? As always I am only joking!

1359.

Solve : How do i roll back driver windows xp?

Answer»

Hi

How do i roll BACK a graphics card driver in WINDOWS XP home. my graphics card is a Geforce 7800Crafty..... click start/control panel/system/Hardware Tab/Device Manager/Display Adapters..... double click on yours....... when properties box opens for your vid card....... click on the roll back driver.

dl65

1360.

Solve : Haunted Monitor!?

Answer»

No you can't uninstall Internet EXPLORER!:-/ WELL, guest I won't use that account then

Any ideas as to what went wrong? :-?Might be worth a reinstall since it is relatively fresh and you have the CD's. After the install the correct sequence is chipset drivers then the video drivers from the HP site only (Street sent you a link). I would not use ANY driver from anywhere other than HP. It may seem like a good idea, but no.I was at my local London Drugs today, it seems I'm not the only one with the problem I had.
They have been fielding a few calls a day from PEOPLE with the same problem after upgrading to Internet Explorer 7
They figure there will be a PATCH coming out eventually.

So it wasn't just me!!!You earlier asked"Can I uninstall Internet Explorer to start all over again?

I told you no because I believed you literally meant it.

You can go back to IE6.

To uninstall Internet Explorer 7 to return to Internet Explorer 6 on Windows XP.

This is listed at the below site.

Scroll down the page until you see it. :-?

http://www.microsoft.com/windows/ie/support/default.mspxThanks I realized that after when I saw Internet Explorer & right there in my Add/Remove Programs list, I'll uninstall and go from there - (no making fun of the computerly challenged!!)if'n someone was COMPLETELY computerly challenged,I would not make fun of them but,I have been known to go off the deep end at timelys.

Today ain't one of'em though. :-?

Here is you 1 free ----------->SNAP! and 1/2 a chortle. Chortles are
normally supplied by---------->Calum. :-?

1361.

Solve : Mobility / Radeon 9200/9250 identification needed?

Answer»

When I bought my NEW computer last 2005 Nov. I thought I would treat myself to a decent graphic card so that we could play games without the hassle.

NEW Computer: Pentium 4. 3.0gHz, 512 ram. Windows ME
NEW Graphic card. (Box says LINK3D)
Card = CP Technology Co Ltd.
MOBILITY/RADEON 9200/9250
128mb.

It came with a CD which SELF installs the correct driver for my OS. (?)

BUT having bought an relatively old game for Christmas, (Call of Duty), I was very disappointed that it wouldn't play. The graphics are all spikey across the SCREEN and I cannot make anything out.
SO, I contacted Activision and spoke with a really nice chap, who suggested that it be a problem with the driver. Also, Mobility suggests a Laptop, which I do not have.
Along I troll to ATI's site and post of a ticket. Got a reply which tells me to find out what card I actually have. On the control panel for the card it clearly states MOBILITY/RADEON. So far since reposting the answer back to ATI they have not responded.

You are my last hope before I sell the card......

If you are familiar with these, you might also know that they use CATALYST for some part of the driver. But when I run the download to install it says I do not have the required Hardware?? or doah !!

Also, I am not sure if I uninstalled the generic driver which is for the onboad graphic chip. I did find S3 stuff, which I dumped, then dumped the Radeon driver, got back to a failsafe screen, then reloaded the Radeon stuff. Everything seemed to be OK, except when it went to standby, it upset the desktop when it came back to life.
----------
SO what do I want?

1/ To know what my card actually is
2/ A driver that will make this game work.

Coffee TIME......DLoad and run Everest Home and it will tell you every component in that machine.
I suspect they didn't sell you what you asked for but let's WAIT for the Everest report before jumping to any conclusions.

patio. 8-)

1362.

Solve : Help!! Having problems with DVD Drive!?

Answer» OK so I dont know that much about computers so this might be easy to fix, but I am currently using my boyfriends computer and it says he has a "DVD-RW Drive" the problem is when I put a DVD+R or a DVD-RW in the drive it will not accept it, it says it is a CD and it will not burn dvd material on it. For instance Im trying to make a video through Windows Movie Maker but it doesnt allow me to copy it to the DVD, and of course when I copy it to a CD and I put it in the DVD player it doesnt play at all! PLEASE HELP! Im really confused, all I want to do is make a DVD! HELP!!You would need to post a lot of info like the computer make.model, age, what software being used, what type of DVD player, what brand of DVD MEDIA, has this ever worked correctly, if so what has changed, etc.

We'll be waiting.Quote
You would need to post a lot of info like the computer make.model, age, what software being used, what type of DVD player, what brand of DVD media, has this ever worked correctly, if so what has changed, etc.

We'll be waiting.

You were right GX1_Man...........We'll be waiting.

Another LOL.
For the big HELP!! she doesn't SEEM very interested in solving the problem. Luckily others are more involved with being a part of the SOLUTION. After all, it is THEIR problem.
1363.

Solve : COLARADO DIRECT 9600 SCANNER?

Answer»

While UNINSTALLING the SOFTWARES like Primapage98, the system ask for"uninst.isu" file and i am not able to uninstall and reinstall. How do I get the above file? PLEASE helpHave you tried to reinstall the program,then uninstall?

1364.

Solve : Resolution stuck in 480X640 with only 16 color?

Answer»

Here goes my puzzle...

I have a Dell XPS R350 computer with a
D1226H 19 inch color monitor...
I am running Windows 98 Second Edition...
I ran debug and determined that my graphics card is
STB Velocity 128 (NV3T) Version 1.21...

This computer ran beautifully until on JAN 1 something (maybe a virus) happened and I had to reinstall the OS, WIN98SE...

Since then no matter what I do, I cannot correct
the problem with the screen resolution being stuck
in the 480X640 Resolution and only 16 colors.
So of course you know what the screen looks like...yuck!

I would appreciate any help finding the correct monitor and/or screen adaptor drivers and INSTALLING them.
I have searched for them and cannot seem to locate the proper drivers to download and install. If anyone KNOWS how to correct this problem, where to successfully find the correct drivers and install them successfully...I would be so happy...

Thank you in advance...You should travel to Dell's site and enter your service tag #'s to track down the correct drivers...

Whenever you re-install an OS any drivers that were there are gone.

patio.Go to the below site as recommended by patio .Dell offers 3 STB drivers.

http://support.dell.com/support/downloads/devices.aspx?c=us&l=en&s=gen&SystemID=DIM_PNT_PII_XPS_R___&os=W98&osl=EN#This Bird Has Flown. Norwegian WOOD...Bwa!SNORT HaHaHa! :-?


http://www.thisbirdhasflown.com/

1365.

Solve : Nvidia control panel??

Answer»

Well, I thought I should update, since it's been several days...

I've been going back and forth with the techies at NCSoft (the COMPANY that makes Guild Wars), running a PROGRAM called AquaMark3 at their request, and the conclusion is that I need a new video card, there is something wrong with the old one. Perhaps this was getting ready to happen, and the driver changes pushed it over the edge? It's an INTEGRATED video card, which means it was eating up memory anyway.

That's the bad news. The good news is that a friend says he's going to send me a dedicated video card, which I can INSTALL in the AGP slot in my system. So while I'm waiting for it to arrive, I'm going to learn all I can before attempting this. I don't want any more botched jobs on my part.

My thanks, again, for everyone's help with this. I'll be sending friends to this site when they need help.

Tanith HMMM, I believe it's rather unusual for onboard video to fail. So, I'm glad your friend is sending you one rather you buying one, in case it does not solve the problem.

Here's a reference on installing video cards that should be helpful: http://www.directron.com/howtovideo.htmlThanks for the feedback Tanith, I was wondering how things were going for you.
Come back with the good news when you're up & running.

1366.

Solve : can not get the microphone to work?

Answer»

i can not get the MICROPHONE to work it is muted and i cannot un mute it i have had my hard drive formated and win xp pro sp2 installed
the speakers are fine i dont have a sound card just the onboard sound
any help pleasedjc45 ....... Have you checked in the control panel , sounds and audio devices to be certain that the MIC is not muted ?
Do you have a mute button on your keyboard that may be at issue ?
Have you clicked start/run ...and in the run box type ...... dxdiag and then click enter ...when the new window opens , click on the sound tabs one at a time and run the tests ......let us know the results.
Is the issue your speakers or the mic or both ....your post is a LITTLE vague.
do you have the speakers and mic plugged into the correct JACKS ?
Did your sound and mic work before you formatted?
Are you certain the drivers for the sound card are all installed ?

DL65

1367.

Solve : USB devices not displayed?

Answer»

Hi, I hope this the right PLACE for this topic. My PROBLEM is that devices connected to my PC through USB are not dislayed anywhere, neither in the device manager, nor in Explorer and "My computer" (only a listing of USB controllers in the device manager). Connected hardware communicates however with the PC as it should. In the past this was no problem. I don't know what has changed. The OS is Windows XP Home Edition SP2; the motherboard is an ASUS P4PE-X/SE with BIOS version 7.07.01. Can anybody help me out?This sounds like they weren't properly dis-connected using the USB device manager in the system tray...

Here's what you can try though.
Dis-connect all USB devices and do 2 clean boots and power down.
Re-boot and go to Control Panel / System / Hardware / Device Manager.
Find all instances of USB, right clik them and select remove.
You will get a warning message...IGNORE it.
Shut down and re-boot.
After completing startup power down the machine again.
Re-connect the USB devices ONE AT A TIME and power up and repeat the shutdown power up sequence for each device...

Let us know how this goes.Patio, thanks for the advice. I think I have everything working again.Excellent, we love success STORIES here...stop by anytime.

Also if you are running an external HDD on that machine go back to Control Panel / System / Hardware / Device Manager.

Right clik on all the USB hubs and select Properties. Under the Power Tab turn off "Let Windows turn off this device to save power"...

It is a default setting in Windows and should not be on. Period.

1368.

Solve : Re: Installed Hard Drive having problems?

Answer»

Where or how do I find the Mboard? I'm not sure if I even have that?! Is there an alternative?Did that laptop come with a CD with MBoard drivers ? ?

If not DLoad and install Everest Home to find out ALL the drivers you need.

I'm suprised they weren't on the recovery CD's but not really....I'm sorry, you're speaking another language. what's everest home and how do I get it?Visit majorgeeks.com and enter a search for it...OK, I have the Everest Program but how do I use it?Install, and run it then choose "make a report" and then print a COPY for yourself AND copy and paste it here for analysis.Summary

Motherboard:
CPU TYPE Intel Pentium 4, 3000 MHz (15 x 200)
Motherboard Name Hewlett-Packard Presario R3000 (PL986UA#ABA)
Motherboard Chipset ATI Mobility Radeon 9000/9100 IGP
System Memory [ TRIAL VERSION ]
BIOS Type Phoenix (10/26/04)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter ATI Mobility Radeon 9000/9100 IGP (RS300M)
3D Accelerator ATI Mobility Radeon 9000/9100 IGP (RS300M)

Multimedia:
Audio Adapter Analog DEVICES AD1981B(L) @ ATI SB200 - AC'97 Audio Controller

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive TOSHIBA MK1032GAX (100 GB, 5400 RPM, Ultra-ATA/100)
Optical Drive _NEC DVD+-RW ND-6450A
SMART Hard Disks Status OK

Partitions:
C: (NTFS) [ TRIAL VERSION ]
Total Size [ TRIAL VERSION ]

Input:
Keyboard Quick Launch Buttons
Mouse PS/2 Compatible Mouse

Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-0F-B0-41-C4-B3
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192. [ TRIAL VERSION ])

Peripherals:
USB1 Controller ATI SB200 - USB Controller
USB1 Controller ATI SB200 - USB Controller
USB1 Controller NEC uPD720101 USB OpenHCI Controller
USB1 Controller NEC uPD720101 USB OpenHCI Controller
USB2 Controller NEC uPD720101 USB 2.0 Enhanced Host Controller (v1.0)
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

DMI:
DMI BIOS Vendor Hewlett-Packard
DMI BIOS Version F.40
DMI System Manufacturer Hewlett-Packard
DMI System Product Presario R3000 (PL986UA#ABA)
DMI System Version F.40
DMI System Serial Number [ TRIAL VERSION ]
DMI System UUID [ TRIAL VERSION ]
DMI Motherboard Manufacturer Hewlett-Packard
DMI Motherboard Product 089C
DMI Motherboard Version 31.42
DMI Motherboard Serial Number [ TRIAL VERSION ]
DMI CHASSIS Manufacturer Hewlett-Packard
DMI Chassis Version Null
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Notebook
DMI Total / Free Memory Sockets 2 / 0

[ BIOS ]

BIOS Properties:
Vendor Hewlett-Packard
Version F.40
Release Date 10/26/2004
Size 512 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM, LS-120
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, Smart Battery
Supported Standards DMI, ACPI, PnP
Expansion Capabilities PCI, AGP, PCMCIA, USB

[ System ]

System Properties:
Manufacturer Hewlett-Packard
Product Presario R3000 (PL986UA#ABA)
Version F.40
Serial Number [ TRIAL VERSION ]
Universal Unique ID [ TRIAL VERSION ]
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer Hewlett-Packard
Product 089C
Version 31.42
Serial Number [ TRIAL VERSION ]

[ Chassis ]

Chassis Properties:
Manufacturer Hewlett-Packard
Version Null
Serial Number [ TRIAL VERSION ]
Asset Tag [ TRIAL VERSION ]
Chassis Type Notebook
Boot-Up State Safe
Power Supply State Safe
Thermal State Safe
Security Status None

[ Memory Controller ]

Memory Controller Properties:
Error Detection Method None
Error Correction None
Supported Memory Interleave 1-Way
Current Memory Interleave 1-Way
Supported Memory Types DIMM, SDRAM
Supported Memory Voltages 3.3V
Maximum Memory Module Size 2048 MB
Memory Slots 2

[ Processors / Intel(R) Pentium(R) 4 CPU 3.00GHz ]

Processor Properties:
Manufacturer GenuineIntel
Version Intel(R) Pentium(R) 4 CPU 3.00GHz
Maximum Clock 3000 MHz
Current Clock 3000 MHz
Type Central Processor
Voltage 2.2 V
Status Enabled
Upgrade ZIF
Socket Designation JP8

[ Caches / L2 Cache ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Back
Maximum Size 1024 KB
Installed Size 512 KB
Supported SRAM Type Burst, Pipeline Burst
Current SRAM Type Burst
Socket Designation L2 Cache

[ Memory Modules / Socket 0 ]

Memory Module Properties:
Socket Designation Socket 0
Type DIMM, SDRAM
Installed Size 256 MB
Enabled Size 256 MB

Here's the support page for your computer:

http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&product=442914&lc=en&jumpid=reg_R1002_USEN

And here are all of the drivers you would need:

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=442914&jumpid=reg_R1002_USENSee how efficient we are when supplied with the right info ? ? ?

Quote

See how efficient abailable we are when supplied with the right info ? ? ?

Quote
Quote
See how efficient abailable we are when supplied with the right info ? ? ?


OK yer killin me now...! !
1369.

Solve : Viva 280GB HD?

Answer»

H i All,
I have a Viva 280 GB HD that has a boot failure come us. I wont show up as a drive anymore. Any IDEAS?

spm_ausSounds like a bad hard drive. You can download and run SeaTools, FREE at www.seagate.com to CHECK the staus of the hardware.

What happened prior to this? History is important.As you know its plug n PLAY. One day it decided to not plug and play. It did it after i did a defragIt is a Samsung HD300LD....Quote

Sounds like a bad hard drive. You can download and run SeaTools, free at www.seagate.com to check the staus of the hardware.

What happened prior to this? History is important.

You never did answer this. Also, is this an internal or external drive?
No previous problems. USB external driveQuote
Sounds like a bad hard drive. You can download and run SeaTools, free at www.seagate.com to check the staus of the hardware.

What happened with this? How old is the drive? Is it still under waranty?Welcome to the Dentist's Office...It's like _______ _______.
1370.

Solve : WinXP won't detect video card, ntwrk adapter. Help?

Answer»

My computer doesn't detect my video card (ATI radeon x800 xt), my monitor (dell m993c), or my network adapter. My system recently crashed, because one of the DRIVES in the RAID 1 array failed. I had to do a repair installation of Win XP. Now that I have an OS up, I found many software and device malfunctions.

I found the following hardware conflicts in my system INFORMATION:

IRQ 4 Intel(R) 925X/XE PCI Express Root PORT - 2585
IRQ 4 Intel(R) 537EP V9x DF PCI Modem #2
IRQ 4 Communications Port (COM1)

I/O Port 0x000003C0-0x000003DF VgaSave
I/O Port 0x000003C0-0x000003DF Intel(R) 925X/XE PCI Express Root Port - 2585

Memory Address 0xFEDA0000-0xFEDFFFFF PCI bus
Memory Address 0xFEDA0000-0xFEDFFFFF Motherboard resources

IRQ 8 Creative SB Audigy 2 ZS (WDM)
IRQ 8 System CMOS/real time clock

Memory Address 0xA0000-0xBFFFF VgaSave
Memory Address 0xA0000-0xBFFFF Intel(R) 925X/XE PCI Express Root Port - 2585

I/O Port 0x000003B0-0x000003BB VgaSave
I/O Port 0x000003B0-0x000003BB Intel(R) 925X/XE PCI Express Root Port - 2585

IRQ 116 Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
IRQ 116 Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C


Under problem devices in system information, I get the following:

Intel(R) 82801FB/FBM PCI Express Root Port - 2660
PNP Device ID: PCI\VEN_8086&DEV_2660&SUBSYS_00000000&REV_03\2&EBB567F&0&E0
Error code: 35

Intel(R) 82801FB/FBM PCI Express Root Port - 2662
PNP Device ID: PCI\VEN_8086&DEV_2662&SUBSYS_00000000&REV_03\2&EBB567F&0&E1
Error Code: 35

Intel(R) 925X/XE PCI Express Root Port - 2585
PNP Device ID: PCI\VEN_8086&DEV_2585&SUBSYS_00000000&REV_04\2&EBB567F&0&08
Error Code: 35


I tried removing the video card from its slot in the motherboard and reinserting it, but that didn't work. I think it's an OS problem.

How do I get my computer to recognize these devices? Help please. Really only one thread is REQUIRED and you have responses in the other, so I will lock this one.

1371.

Solve : How to Format one folder,NTFS - FAT32?

Answer»

:-?

I stall windows ME in IBM OLD PC. I download and have the drivers for that in my NTFS format external harddisk. So I cannot install the drivers. How can I format that drivers to FAT32 , I mean just one folder that include the drivers? I hope U know it. Thanks everybody.Copy the folder to the internal DRIVE in another machine that can read NTFS and burn to a CD and all will be well. The format has nothing to do with this EXCEPT WinME can not read NTFS. Formatting referres to the drive NOT the individual folder characteristics.

There are other ways, but this is the easiest.

Are you related to wangming?

1372.

Solve : Need Driver for a CRW Drive by ASUS?

Answer»

Okay I have a CRW drive model 4824AH made by ASUS. I need a DRIVER for it..mine is corrupted. I tried to uninstall it and reboot but it didn't work. I can't FIND the driver anywhere not even on ASUS.com. Should I just give up and buy a new CRW drive??

thanks!CD Drivers are BUILT into Windows. Did you delete it in Device Manager? If so, a simple reboot should solve it. You were not clear on how you uninstalled it, or why. What preceeded all of this?

If the drive is defective that is ANOTHER story.Have you tried system restore to an earlier time?


Asus only shows a CRW-4824A.


http://support.asus.com/download/download.aspx?SLanguage=en-us

What is your manufacturer and model number of the computer?I uninstalled it through device manager because the driver's were defective and when I troubleshooted it through my Compaq help it recommended to uninstall and reboot.

The PROBLEM is when I rebooted it still couldn't load the drivers... I got a message that my drivers were defective.Quote

I uninstalled it through device manager because the driver's were defective and when I troubleshooted it through my Compaq help it recommended to uninstall and reboot.

The problem is when I rebooted it still couldn't load the drivers... I got a message that my drivers were defective.

Yes but, that driver is hard to find.Have you been to the below website?
Let it do an Auto detect.

http://welcome.hp.com/country/us/en/support.html

1373.

Solve : need video card driver!!?

Answer» HELLO....., i have a problem with my video card driver coz i lost it.... i have NVIDIA MX4000 GFORCE video card... please TELL me how to find driver for it.

thank you!Go here and get it: http://www.nvidia.com/content/drivers/drivers.asp
1374.

Solve : Installing Audio and Video Drivers?

Answer»

Hello all,
Recently i formatted my pc, and as it happens i've LOST my driver discs. However, i do KNOW what type of MOTHERBOARD i have, it being a PC CHIPS board. I went to their website and downloaded the VGA video and GRAPHICS drivers and sound driver. These were downloaded as zip folders. What i would like to know is, where would i unzip these folders? which part of the windows system folders is relevent to this?
The pc chips website is, www.pcchips.com.tw

Thanks alot for your help.Why not make a folder called AUDIO and unzip the files there. Ditto for the video. You can run the file from there (if an .exe file) or direct Windows to search for the drivers there if not.

1375.

Solve : Graphics problem!?

Answer»

Hi, for awhile now I have been having this weird graphics problem that has textures either stretched out or all over my screen. I also have these very small red and green dots when my computer is loading up. It started shortly after I installed new drivers. However, I had my anti-virus running accidently during the installation and this is probably what screwed it up. I dont know how to fix this, can anyone help? Here are screenshots of the problem and it happens with all games.

http://i11.tinypic.com/4011lpt.jpg
http://i13.tinypic.com/2isig01.jpg

System:
Operating System Microsoft Windows XP Media Center Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
CPU Type DualCore AMD Athlon 64 X2, 2200 MHz (11 x 200) 4200+
Motherboard Chipset nVIDIA nForce4, AMD Hammer
System Memory 2048 MB (PC3200 DDR SDRAM)
BIOS Type AMI (12/22/05)
Video Adapter Two NVIDIA GeForce 7900 GT/GTO (256 MB)
Audio Adapter nVIDIA MCP04 - Audio Codec Interface


-Thank you






Can you roll back to the previous drivers and see if the condition goes away ? ?
They might be newer drivers but they also might be the wrong ones.

Other than that you could try disconnecting from the web, disabling your protection and re-installing them...

patio. 8-)Thank you for the response Patio. I tried rolling back but it said no driver files have been backed up for this device. Im pretty sure I have already tried reinstalling the drivers without the anti-virus running and I still have the problem.From the site:

Driver Installation Hints

* "Download Accelerator" utilities should be disabled when downloading any drivers.

* Do not run virus protection software in the background while installing the drivers. This PREVENTS the driver from configuring itself properly.

* Before installing new drivers make sure you uninstall all NVIDIA display drivers from the Windows Control Panel. Browse to the Start Menu > Windows Control Panel > Add/Remove PROGRAMS and search for "NVIDIA Windows Display Drivers" or "NVIDIA Display Drivers" and select remove.

Can you try another monitor and see if the problem persists ? ?
BTW what games are the screenshots from ? ?

patio. 8-)I tried a different monitor and got the same results. The screenshots are from City of Heroes, but I have this problem with every game I have played so far, which includes BF2142 and Titan Quest.Do you have the original device drivers that shipped with the cards ? ?
I would re-install those following the instructions i posted from NVidia's site...well I tried reinstalling the drivers that came with my computer and it seemed to help a bit. It happens a LITTLE bit less now but its still there. I wonder what is causing the problem? A friend said it might be a bad setting somewhere. Thanks for the help so far.Well it went from better to worse now. There are more red and green pixels(the dots I mentioned earlier) on my screen and when I try to run a video my computer pauses for a couple of seconds and then unpauses. I had to uninstall the drivers to fix the pausing. I also still have the the bizzare graphics as shown earlier.

What I have tried and didn't work:
-Used a recovery CD to bring computer back to how it was when it was just made.
-Installed the drivers that came with the computer with anti-virus off.
-Cleaned the inside of the computer.
-Used driver cleaner pro.

I've tried just about everything...not sure what ELSE to do. Re-install the games ? ?

patio. 8-)Disable write combining in display properties, that sometimes does the trick.

1. Click Start, click Control Panel, and then double-click Display.
2. On the Settings tab, click Advanced, and then click the Troubleshoot tab.
3. Click to clear the Enable Write Combining check box.
4. Click OK, and then click OK.

1376.

Solve : laptop needs new harddrive??

Answer»

I ran McAfee virus scan on my laptop (Dell Inspirion 1100) and the next day it crashed. The scan detected some infected files and removed them. The next day I turned it booted up but there was no start menu or icons displaying. I called Dell and we ran a check on my laptop, they suggested it needed a new hard drive which costs almost $200. Can I purchase the harddrive some where else and install it myself. I am kind of confused, can someone explain it to me and with any suggestions.

Thanks,
rosieYou could indeed buy your own HDD and fit it yourself, saving lots of money
You'd need to make sure it fits in your notebook and that it had the RIGHT connector
Also, you'll need to open up your laptop, which isn't for the novice and will void your warrantyIncreasingly, notebook manufacturers are making it easier to remove and replace an internal hard drive. Physically, the entire process may take just a few minutes, requiring not much more than removing a SCREW, sliding the old drive out, and popping in the new one. Before you attempt this, though, check your notebook's documentation to get a sense of what's involved. If you don't feel comfortable following the instructions in the manual, you might want to hire someone for the job.


Below is your original size but,look around on the site.You may want a
40-60 GB drive for more storage.

http://www.drivesolutions.com/cgi-bin/shop/store.cgi?command=listitems&kind=laptop&pos=0&type=itemid&itemid=l109.5

I'd like to know how they came to the conclusion that you need a new hard drive.
They may be right but it doesn't SOUND right to me.Quote

I'd like to know how they came to the conclusion that you need a new hard drive.
They may be right but it doesn't sound right to me.

I got the same feeling.Someone would rather sell a $200.00 'not'"so they say" hard drive than address the problem.

So what programs did they run with the phone?

Do you have restore on a hidden partition?

Do you have your restore DISK?
I was told to partition and format the disk, but when I entered Windows Setup the following MESSAGE appeared: The file mountmgr.sys is corrupted. Press any key to continue. Setup failed.

What do I do from here?

Thanks
Quote
I was told to partition and format the disk, but when I entered Windows Setup the following message appeared: The file mountmgr.sys is corrupted. Press any key to continue. Setup failed.

What do I do from here?

Thanks

Did this happen with your restore disk being used.If so you may have a faulty restore disk.

Did you have windows XP or, 2000?
I would check the hard drive for fitness with the free diagnostics from the appropriate drive maker's site.

If you don't know what kind you have, use SeaTools from www.seagate.com

Post back with the results.
1377.

Solve : Can't get into bios!!?

Answer» I have an old Dell Lattitude DPi D266XT laptop. I am trying to upgrade the HARD drive and install new memory. I am trying to save the data from the old drive to an Apricorn hard drive ezzzzy upgrade kit. The kit comes with a CD that you must put in your computer and boot from at startup.

The problem I am having is that when I try to enter the bios by hitting F1 (BIOS revision AO3) to boot from CD rom drive I can not get into the bios. I have hit from F1-F12 and nothing will get me in. If I hit escape it brings me to a screen that has a C> prompt. Any idea what I might try next???

As always, thank you in advance for your help!! What happens when you try and get in?
Nothing?
Have you tried pressing the Delete key?Calum,
I have tried the delete key and it takes me to the same screen when I push escape. It is not a C:> prompt it just shows alot of C:>'s and then Windows starts up.I should to me like your hitting the Key to late.

on most Dell's you have to Press F2 for Bios , so i recommend you mash the f2 button lots of times as soon as you hit the power button.

on your lap top the the screen warm up fast enough for you to SEE the Dell splash screen that comes on as soon as you boot?That's very strange.
If I'm unsure about which key to press, I keep pressing F1-F12 and Delete until the BIOS comes up.
If you've tried all of that and it doesn't work, I don't know what to say.
Have you just tried booting from the CD in case it's already set higher than the HDD in the boot order?
Just a thought, it might save you having to enter the BIOS.
Edit: Also, what panboy said above. Lol.Calum & panboy,
Thank you both for the help! OK I tried F2 and I'm pounding it continuosly as it POWERS up and as the screen comes up(and yes, I see that misserable DELL splash!!) and as it is running thru certain checks. I have tried booting the CD with no luck. Here is exacty what comes up:
A quick flash that says something like this is property of Dell Computers........ then I get this:

Crystalware Audio Initilization Action Utility Version 272

Configured for Plug n Play
Plug n Play bios detected

WINDOWS\Ipconfig/Release_all
This program can not be running in DOS mode

C:\>
C:\>Rem[Header]
C:\>
C:\>Rem[CD-Rom Drive]
c:\>
C:\> Rem[Miscellaneous]
C:\>
C:\>
C:\>

- that's the cursor to the left, but I can't TYPE anything when it's blinking.

Then after a 15 second wait it starts up Windows. This happens no matter which buttons I push F1-F12 and delete.
Since you do get to see the splash screen it should say what key you have to press to enter set up, it might be that you have to push 2 keys at once. it will either say it at the top left of the Screen or right in the middle at the bottom.

once you find out what Key to push you'll be half way there ^.^

What version of windows are you running there , the Boot pattern seems kinda weird


http://docs.us.dell.com/support/edocs/systems/pmojav/specs.htm

U have your self quite an old Lappy there ,

you Need to push the key and the F1 key to enter set up

The magick of GOOGLE told mePanboy,
You smarter than the average bear!!! Got me right in!!!
Thanks again to you and Calum for your help!!!

Have a great New Year!!Well done, glad you got it sorted thanks to panboy.
Have a good new year.Happy new your to Yall as well

And remember we can all pretend to be smart like me , if we steal the thoughts and ideas of others trough the power of google ^.^Quote
Happy new your to Yall as well

And remember we can all pretend to be smart like me , if we steal the thoughts and ideas of others trough the power of google ^.^

panboy--->Calums word 'Chortles' is what you just did to me.


panboy do yall say yall in Ireland? :-?
1378.

Solve : Win XP will not retain video driver after reboot?

Answer»

I have a new EVGA 7300GT 512MB PCI-E video card and WIN XP will not retain video driver after the REQUIRED reboot. I have tried a different card and its driver but upon reboot it reverts to XP's VGA driver. Have uninstalled each card, cleaned the registry and reinstalled with same result. Have scanned for viruses etc, Help!!Uninstall all video drivers. shutdown,reboot when windows boots back
re-install the proper drivers.

Are you sure you have the correct drivers?

you can always download Everset and run it to make sure.

http://www.majorgeeks.com/download4181.html

Did you disable any onboard video in the BIOS?Yes, I did Uninstall all video drivers. shutdown,reboot when windows boots back
re-install the proper drivers.
And yes, I have the correct drivers for both caeds I tried.

I will download Everset and run it to make sure.

I will check and disable any onboard video in the BIOS.

Thanks.Problem unresolved. Ran Everest but no apparent problems. Suggestions?TRY that card in another machine, if possible, to see where the problem is.

1379.

Solve : Installing drivers after formatting?

Answer»

Does any one know of a quick way to reintall all DRIVERS after formatting when you don't have the motherboard disk.
What is the model number and manufacturer of your computer?or motherboard? If you don't know DOWNLOAD and run Everest HOME and find out.

http://www.majorgeeks.com/download4181.htmlHome BUILT AMD 2800 CPU, Albatron M/BRun Everest Home as suggested...it will tell you where the manuf driver support PAGE is.

patio. 8-)

1380.

Solve : the missing driver?

Answer»

bought a used laptop.
Dell PRODUCT key: latitude
product model: D610

PCI Small Controller under Other Device driver is missing.
How to FIND out pls.
Which driver to download and install pls?
Network/Modem/?Did you try at Dell? :-?

http://support.dell.com/support/downloads/devices.aspx?c=us&l=en&s=gen&SystemID=LAT_PNT_PM_D600&os=WW1&osl=EN


You can ALSO download ,install, and run Everest.

http://www.majorgeeks.com/download4181.htmlAll of the drivers for any Dell are available at their website, and these are the only ones that should be used. Use the link that Street1 gave you. I hv been to that link.
I dont know whate device to download for
the driver 'PCI Simple communicaton Controller" under other device in my Device MANAGER.
It that relater with the device network/modem/IDE controller ?
What device to download from that link pls.It is a modem driver. If you see a modem listed in device manager delete it as well as this one. Reboot and see if that fixes it. POST back your results.

1381.

Solve : Drivers collection website?

Answer»

Is there any website 4 all the drivers for all kinds of pc laptop/desktop???

Any link please?No but, each manufacturer has their website.You could MAKE a favorites
folder and ADD the links to the folder.The below site has most all the drivers
you can't find.

http://list.driverguide.com/list/index.htmlAgain, for that Dell you should ONLY use drivers from Dell. See the response to your other post.

Searching other driver sites will not get you joy. Dell drivers are the easiest to get, install and use for any of their SYSTEMS ever manufactured. LET's KEEP it in the other thread, OK?

1382.

Solve : Do I need to format my CD-RW disk??

Answer»

I have been unsuccessful in saving anything using my CDRW drive. I get the message that the disks are not formatted, but then when I try, I get the message that they cannot be formatted. I don't know what to do. :-? HELP!
Are these CD-R's or CD-RW's? What burning program are you using? What brand media? Has it ever worked to burn anything? If so, what and how long ago? What has changed between then and now? Any other hints to work with?These are CD-RW discs by Memorex. My burning program is "Adaptec Create CD" (I think). I only have been successful maybe once or TWICE copying a MUSIC CD. It seems like it was by luck. I can't seem to reproduce the steps that I took the first time. I don't know if anything ELSE has changed. Nothing new added to the computer or taken away.http://www.gsw.edu/~oiit/techsupp/cdrw.html

http://www.cdburnerxp.se/download.phpSome burners like some media and not OTHERS. I would try another brand if you want to use CDRW. You didn't SAY what model burner this is. Do CD-Rs burn OK? Much cheaper and a lot less hassle.

1383.

Solve : win2000 pro video problem?

Answer»

i have a sony vaio model pcv-rx360ds
866 p3
Igot it from a friend a few years ago and the hardrive got messed up. Ijust replaced it and loaded win2000 pro. it mostly works fine except that it will only display 16 colors, it seems to be only vga COMPATABLE right now. Ithink it NEEDS a driver or something, when i check my device manager it tells me no driver is installed(code 28) I looked it up in faq and it said to reinstall the driver.
I guess for now my question is how do i dind out what driver i need? I am having a hard time figuring out what hardware the pc has, how do i look this up?
anyone that can HELP feel free to email me with any more info you might need and where i can find more info.
THANKS,
Mike [emailprotected]I had a few seconds, so here you go. All the drivers for that model for Win2000:

http://esupport.sony.com/US/perl/swu-list.pl?mdl=PCVRX360DS&UpdateType=Everything&SelectOS=6

You should only use drivers from Sony, but to get the exact hrdware info, download Everest Home and make a report:


http://www.majorgeeks.com/download4181.html
thank you so much, i really appreciate your taking the time to help me out.Glad you are all fixed up.

1384.

Solve : USB2 DataLink?

Answer»

I have a USB2 DataLink. It has no make or model or anything else written on it.
I probably had a driver disk for it once but it is now gone. Everest describes it as:
Field Value
0402 5632 USB 2.0 Data Link

Running a REPORT on everest yeilds:
Unknown:
USB 2.0 Data Link
and
Device Properties:
Driver Description USB 2.0 Data Link
Hardware ID USB\Vid_0402&Pid_5632&Rev_0103
LOCATION INFORMATION USB 2.0 Data Link


Can anyone help me find drivers for it?Have you tried USBDeview v1.02 freeware?Download is at bottom of page.


http://www.nirsoft.net/utils/usb_devices_view.htmlIs this a USB transfer CABLE ? ?

If so let us know...

1385.

Solve : Disk Cleanup.....?

Answer»

I'm hoping that SOMEONE can please help fix this problem I'm having.
I used to be able to clean up my disk drive then SUDDENLY now it doesn't let me, it says it's scanning compress files and it doesn't continue to do anything else. Is there a way for me to fix this problem.

thanksWhat possessed you to compress the files on that drive to begin with ? ?

Any scans of compressed files will take some time...be patient.Quote

What possessed you to compress the files on that drive to begin with ? ?

Any scans of compressed files will take some time...be patient.

I actually never compressed anything so I don't even know why my computer has any compress stuff.Let it run and grab a nap...Quote
Let it run and grab a nap...

LOL I'm actually going to let it run all night to see it cleans up.
ThanksWhen Disk Cleanup indicates it is scanning Compress Old Files what it is doing is compressing files which were created or modified n DAYS ago. n is a number of days which the user sets up by ALLOWING Disk Cleanup to run to completion at which point it produces an on-screen report.

SCROLL to Compress Old Files in that report and highlight it. Then click on Options and a window will show the number of days which have been set. The number of days can be changed to suit. You can also untick Compress Old Files so that no compression will be done.

Compressed filenames are usually displayed in color (blue?).

Good luckNo doubt this drive is formatted as NTFS which slows things down in my experience. Are you using any particular program to do this or just Windows Disk Cleanup utility? If you go to IE/Tools/Internet Options Options and delete your temporary internet files there and THEN do your cleanup it will be quicker.

You may want to look at CCleaner which does all of this and more and is free and highly recommended by us. (Just uncheck the Yahoo Toolbar installation option when loading.) Free at www.ccleaner.comQuote

You may want to look at CCleaner which does all of this and more and is free and highly recommended by us. (Just uncheck the Yahoo Toolbar installation option when loading.) Free at www.ccleaner.com

Thanks! I downloaded CCleaner and it help a lot!

Now quick question how do I do this: untick Compress Old Files so that no compression will be done?
Quote
When Disk Cleanup indicates it is scanning Compress Old Files what it is doing is compressing files which were created or modified n days ago. n is a number of days which the user sets up by allowing Disk Cleanup to run to completion at which point it produces an on-screen report.

[highlight]Scroll to Compress Old Files in that report and highlight it.[/highlight] Then click on Options and a window will show the number of days which have been set. The number of days can be changed to suit. [highlight]You can also untick Compress Old Files so that no compression will be done.[/highlight]
Compressed filenames are usually displayed in color (blue?).

Good luck
There is another method but it requires a registry edit. See here..

Good luck
1386.

Solve : Sony Picture Package Ver 1.5 for Handycam?

Answer»

Hi, I have a Sony DCR-HC19 and have been trying to use SPP 1.5. I've been TOLD that SSP doesn't work with XP service pack 2 and that Pixela were working with Sony to try to get a download or new version AVAILABLE. Does ANYONE KNOW whther it is in fact available and where I could get hold of it?

Thanks v.muchHere is a support page complete with an 800 #...don't get your hopes up though...according to google about 749,382 people are having similar issues.

Good Luck.

patio. 8-)

1387.

Solve : Can't hook up computer to another printer?

Answer»

I am trying to hook up my COMPUTER to a photo printer in another room in the house. I have downloaded the driver for the HP Photosmart 7760 successfully and it will not allow me to use the other printer from my computer. I download video's into a softward program and want to print them on photo PAPER and my printer will not provide the quality of the photo printer.How are you hooking it up ? ?

You neglected to provide this important info...From what I understant which isn't much at this point in time I am HOOKED up to the other computer in the house by a modem and a router which would make me think that my computer can be hooked up to the other printer. Thanks, I'm just learningmattie...... So you have 2 computers and 1 printer ......... and the 2 machines connect to the internet via a router/modem .
You haven't mentioned what operating system your using on the machines or if you have set them up to file SHARE and use a shared printer .

dl65

1388.

Solve : hp 5510 all in one?

Answer»

Hey people!!
I have been having problems with my printer driver i just had my computer reformatted and when i got it back i installed the driver from hp.Well it hasnt WORKED since and i kept saying new hardware found and kept trying to insall my printer to no avail so i just unpluged it.Now my son really needs this printer for school so i TRIED to install it again and some how there is another driver intsalled that i cant DELETE it says WRONG name and cant conect to the inernet i just went on the hp webssite and it looks like its a no brainer insalling the proper hardware but this is really ticing me off i would really like to get my all in one going for the xmas season.Any help would be muchly appreciated.Oh my computer is a 3200+(2.00ghz)AMD Athalon 64processor512mb pc2700 ddrsdramemory200gb 7200rpm ultra dma hardware dvd+rw-cd-rw dvd writer and cd writer combo DRIVE cd rom drive 48x max,thanks.I think you need to download and run the program at below website
to do a complete uninstall then reinstall the software.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-24061-2&lc=en&cc=us&lang=en&os=228&y=5&x=6&product=311255&dlc=enAnd if it is a USB printer install the software first...don't plug the unit in until prompted.

1389.

Solve : What is this invisible memory usage??

Answer»

Just a quick question. I have an external hard drive (DriveStation USB2.0 External Hard Drive - 250GB made by Buffalo Technology) and I had recently deleted all the data on it to CLEAN it up. But when I checked the memory capacity I FOUND this info below:

File System: FAT32
Free Space: 229 GB
USED Space: 3.13 GB
Total Space: 232 GB

I just want to know what is using up 3.13 GB when the drive is completely empty?? I think its one of those hidden files/invisible program or whatever but I really need to clear out all the used memory. Can someone please tell me how to clean it up and get rid of the 3.13 GB of used space? How do I see this hidden file? What is this thing for anyway? ThanksWhat tools did you use to wipe the drive ? ?

There are a few on the Ultimate Boot CD to use INCLUDING KillDisk which will wipe everything.

It is the way drive space is calculated. 250 gig on the label does NOT equal 250 gig real usable space, ever.

http://www.choice.com.au/viewArticle.aspx?id=104424&catId=100461&tid=100008&p=4&title=Bits+and+bytesCorrect, but it is seeing 3.13G of used space...The tool I used was goto Edit, choose Select All, and once everything was highlighted pressed Delete and sent everything to the Recycle Bin. I then emptied all the files. So what else can I do? What is this mysterious 3.13 GB used?Right click My COMPUTER and select manage...select the drive from the list right click and choose format.
Make SURE you select the correct drive...Is it the Recycle Bin for that drive?

1390.

Solve : What is my driver brand and model??

Answer»

I need to format my pc and I don't know what video driver i have to download to install after I am done formating my pc! My video driver is an ONBOARD driver. How do I find out what driver I need to download??
What's the make and model of your pc?You can download and run Everest.

http://www.majorgeeks.com/download4181.html


Saviour is correct though.You are best to download
the drivers from the manufacturer of the computer. :-?


Saviour do y'all say Joy-zee ,or JERSEY? :-?



My pc is an HO, I already checked hp's web site but they don't have it because it is an older pc...
So if I run everest it will tell my all my drivers?

thanksEverest will tell you your video , audio,ETC..hardware.

You will need to search and find the drivers online,or
you could POST a copy of the Everest report here and
someone will find your drivers for you.

In any case if you do not understand keep telling US
and we will help you resolve the issue.

Why do you need to format that PC ?Any reason is acceptable.
[smiley=thumbsup.gif]

Quote

Saviour do y'all say Joy-zee ,or Jersey? :-?

Well...that depends on who y'all ask...I was raised in North Carolina so I say "Yankee". My fiance is a Brooklyn girl...she says "Joisey".
My family tree is from Rutherfordton,NC=World is small y'all. Quote
My pc is an HO, I already checked hp's web site but they don't have it because it is an older pc...
So if I run everest it will tell my all my drivers?

thanks

It would be better to post your computer model number. Everest can show you that and your motherboard model.Thats for your help, I INSTALLED everest at all worked out fine. i liked it because it even give us a link to where we can get the Driver.

But I have another quick question. what happens if I had to install a driver that is not yet installed, would everest detect what driver I need if the old driver was already removed???
thanksEverest ID's your hardware is that what your asking? :-?Your MBoard drivers are the most important here...make sure you get the right ones.

They will allow most anything on that machine to run after a clean install...you can then update the others one device at a time.

patio. 8-)
1391.

Solve : CD/DVD drive won't play audio Cd's.?

Answer»

Alright. Hopefully SOMEONE can help. When I put a audio Cd in my computer, it asks what I want to do with it. Play,rip, burn. etc... well when I CLICK on play. It says the extension doesn't work. It is very annoying. I talked with dell, my computer manufacturer , and they sent me a new CD-drive to replace the old one and I'm still having the same problem so it isn't the drive. Any ideas? If you need anymore INFO I'll be happy to give it to you. Thanks.Yes, more information is always needed. What happened prior to this? Other issues with the machine? Have you added or removed software or hardware lately? I am assuming it has not always been this way so when did it work last and what has changed?I'm pretty sure it started happening when I completely wiped windows and reinstalled a fresh copy because I had a virus/spyware problem.. After I reinstalled windows XP, my machine wouldn't find any audio devices, but I just installed the DRIVERS. It may have also happened when I installed Itunes. I tried uninstalling Itunes, but it still doesn't work. The only hardware that has changed is the replacement of the exact same CD drive model that I put in today and still didn't work. I don't really think Itunes was the cause though. If you need more information just ask. What SOUND drivers did you install ? ?
Did you re-install the MBoard drivers after re-installing XP ? ?
This should be one of the first steps...if this does not resolve your issue then dload and run Everest Home and post a report of what's in that machine.

patio. 8-)

1392.

Solve : Com Port 1 already in use?

Answer»

Connecting profiler to LAPTOP through com port 1. Message comes up com port 1 already open and cannot download data. How do I find what program using com 1 when only profiler connected to the port :-?Lots more info and someone will be along shortly....

What's a profiler for example ? ?

What machine are you hooking it up to is ANOTHER example....Is there a way to use USB?

You have PRESENTED Profiler as a hardware item. :-?

So here we are waiting........................Com1 can be a number of many devices already connected such as ( old serial mouse, or Dial-Up MODEM ) these devices normally use Com2,3,4 but does the profiler ACCEPT Com2 if your system has a Com2 port... :-/

Also remember that Com1 and Com3 share an interrupt and Com 2 and Com4 normally share an Interrupt and can conflict between devices at Com1 and Com3, Com2 and Com4 .... Dave

Most newer systems with modems like seen with US Robotics cards use Virtual IRQ's ( Interrupts ) to avoid this problemWell he's dissappeared for 4 days so...I'm turning the lights off now..... 8-)Click!

1393.

Solve : White Screen on new monitor?

Answer» HEY all, i just got a new Philips 190b6 for XMAS and i have installed all the right drivers and everything but i still get the same white screen. can anyone help me out?TRY it on another computer. If the problem PERSISTS then return it AFTER you make sure you are not missing something in the MANUAL.
1394.

Solve : Not sure if this is a driver issue but . . .?

Answer»

My computer (Fujitsu LAPTOP) is not recognizing my CD Rom drive (toshiba).

In device manager, it sees that it's there, but has a YELLOW "!"

When I go to "My Computer" it doesn't see the CD drive, and I can't burn or play CD's.

Called Fujitsu, and while the tech support tried to help, we uninstalled and reinstalled the CD drive and downloaded a couple of drivers, NOTHING worked.

Any ideas, short of reloading Windows from scratch (Tech support's suggestion)?

Thanks.

If that is what they are suggesting they must KNOW something. It would be helpfiul to know what the issue is that results in the yellow exclamation. That can be helpful info to have.Under properties for the CD drive, I get:

"Windows cannot initialize the device driver for this hardware. (Code 37)

Click Troubleshoot to start the troubleshooter for this device."

The troubleshooting steps don't work.

The tech wanted me to reinstall Windows because that's all she could come up with.

Thanks for any ideas you might have.Google provides a lot of leads. Here is just one:

http://support.microsoft.com/kb/310123Right.

I uninstalled and reinstalled the hardware but when I reinstall the hardware I get the same issue.

On the device page, under driver, I uninstalled the driver and reinstalled the herdware, but it still gives me the same error (code 37).

My suspicion is that I need to find a clean copy of the driver.

Any ideas how to do that?

Thanks.

1395.

Solve : installed tv on computer and now tuner card proble?

Answer»

we just installed DIRECTTV NETWORKS on our system. Before this our tv tuner card worked. Now we cannot get STATIONS to come in on our TELEVISION as we COULD before. Message SAYS driver not installed . Now we cannot find the disk (or the correct one ).
The only thing printed on the card is :SAA 7130 TV VIDEO CAPTURE....
Can ANYONE tell me how to fix this problem or where to find the info on the driver??
help pleasejimmynsp...........

http://www.download-drivers.org/index.php?list=top

Have you tried the drivers from this site....... it says it's for that card .
There appear to be a number of them .

dl65 does anyone KNOW why i cannot view the 2500 channels i have when i try to go from computer to my tv???
I have tried eveerything i can find .

THANKS for the driver site.jimmynsp...... Your welcome , but did the driver fix the no driver issue ?

dl65 driver was fixed but card needs to be replaced.

1396.

Solve : USB Drivers for Sony Ericsson W300i Cell Phone??

Answer»

I want to be able to charge my cell phone via front USB ports on my computer. For some reason, sometimes it works, sometimes it doesn't. My friend says I probably need the correct USB drivers for it to function properly. Does anyone have a clue where I can find them? I SEARCHED google, but didn't come up with ANYTHING. Hopefully you guys can help as you have HELPED me in the past. Thanks in advance.Have you tried it in the rear ports ? ?
Not a solution but WORTH a try.Both rears are in use.But is it worth a try to solve the problem?It didn't work. I am positive it is a driver issue.Interesting. I uninstalled the driver that was associated with the front USB ports and now the phone is charging. Not sure what sense that makes, but it seems to be working now. Either way, I would FEEL better if I had the correct USB drivers for the phone. Thanks again for the assistance.Is it possible that those drivers are OS specific ? ?

We don't know what you are running...I've seen before also where you can have a device draw too much power on your USB port and cause the port to shut off and it can be intermittent if you are borderline maximum amperage draw.

I had this happen with a Non-Power Injected 5-port USB HUB and 5 Pen Drives plugged in at the same time.

The fix was to get a USB HUB with power injection for $20

You could also power your phone off just a powered HUB with an AC Adapter vs drawing on your systems power supply when charging...

Just Some ideas ..... :-/I am running XP. It seems to just randomly turn on and off. Sometimes, although the phone was charging for ~8 hours, it will only be 1/4 charged. Maybe I am having a power issue...Well, my spex are in my sig. Does it look like I should be having a power issue?

1397.

Solve : ReInstalling Drivers, Win98, For Internet Connecti?

Answer»

I recently reinstalled windows 98 on my desktop computer, wiping the old hardrive clean. The disc i used to reinstall was from a friend and not the original win98 the PC had. The look of it is obviously more primitive (if that makes sence), my BEST guess is because it's not SE.

My only issue with the newly installed Win98 is that it won't connect to the internet. I checked some of the hardware on the control panel and low and behold everything to help me connect is adorned with a (!), being the PCI Communication Device, PCI Ethernet Controller, PCI Input Controller, and PCI MULTIMEDIA Audio Device. When i try to fix the problem i get the message: The DRIVERS for this device are not installed (Code 28) and then to reinstall the drivers. It gives you the option of checking what drivers I want Windows to search for the DRIVER in, but nothing seems to work.

Is there any way i can fix this? Can i download the drivers i need online?You need to re-install the Mainboard drivers that came with your machine.
These will be more specialised than any Win98 drivers...If you don't know anything about the hardware, download on another machine and run on this one Everest HOME. Make a report and post it here if you do not understand how to find the right drivers. ONLY the correct ones will work!

http://www.majorgeeks.com/download4181.htmlQuote

If you don't know anything about the hardware, download on another machine and run on this one Everest Home. Make a report and post it here if you do not understand how to find the right drivers. ONLY the correct ones will work!

http://www.majorgeeks.com/download4181.html


Thanks, i've succesfully run Everest Home on the problem computer and i have a diagnostic of it's contents. Now how do I determine how to find the right driver information?Post the contents here, or attach the file etc. so we can advise. Unfortunately, I can't transfer the report to this computer as the problem PC has no internet and won't allow me to save the data to a disc. Is there any specific information i can find to relay?Save the report to the desktop and copy it to a floppy...Ok, so i've concluded i need the following drivers:

-Davicom CNet CN200 Pro Fast Ethernet Adapter
-Harmonics (Conexant) Data/Fax/Remote TAM Modem

Ofcourse, I Google'd them and the only posotive leads I got to were pay sites. If I'm going to drop some bucks to get these drivers, whats the best site for the job? Also is there any way i can get them free? Thanks.If you could copy and paste the whole report here that would be a whole lot better. I can see NO reason to ever pay for drivers.Quote
Ok, so i've concluded i need the following drivers:

-Davicom CNet CN200 Pro Fast Ethernet Adapter
-Harmonics (Conexant) Data/Fax/Remote TAM Modem

Ofcourse, I Google'd them and the only posotive leads I got to were pay sites. If I'm going to drop some bucks to get these drivers, whats the best site for the job? Also is there any way i can get them free? Thanks.


www.driverguide.com could be your answer.

1398.

Solve : Can't Get Drivers To Work?

Answer»

I am trying to install a cd into a "Toshiba, 330CD" I just picked up. PROBLEM is there is no HDD. So all I have is my floppy "A" DRIVE. I looked everywhere and could only find one file that is supposed to work from the floppy and not have to use the "C" Drive.
It listed the following Autoexec.bat, and Config.sys files.

CODE:

Autoexec.bat

@ECHO OFF
Prompt $p$g
cls
\BIN\MSCDEX.EXE /D:MSCD000


Config.sys

LASTDRIVE=Z
DEVICE=HIMEM.SYS
DOS=HIGH
FILES=30
DEVICE=\DEV\TAISATAP.SYS /D:MSCD000 /N:1

END

With the two sub-directories with files.

What I get back from the computer is:

No Drivers Installed - No Drives Needing Support

Device driver not found: 'MSCD000'.
No valid CD-ROM device drives selected.

Anyone have any ideas, I've used up everything I've ever learned with no luck?


Retired_Sarge
What are you going to do with no hard drive and therefore no operating system?Quote

To be real simple on this, I'm waiting for a new HDD to get here and then I'll have a complete unit. However, until then, I was trying to get the CD installed so later it will be easier to install a complete OS.

Retired_Sarge

You simply boot the machine with your Windows CD and it will install from there. There is no way to install drivers without a hard drive and no need. What operating system are you planning on installing?

I could not find a link for this model number. What is the hardware description? I am assuming a laptop?So are you saying you don't have a boot disk for drive A: ?

What Operating system are you trying to install?

Like GX1_Man pointed out the correct model number
would help us to ASSIST you.OK, here goes. The Computer is a TOSHIBA 330CDS/4.0, Model # PH1272U VCD. The CD is a TEAC CD-220EA CD Mod.Ver. -32, Part # 19770410-32.
The system also has a TEAC FD-05HG 5686U, Part # 19307556-86 1.4 Floppy Drive.
The whole thing is, I'm going to load Windows 95 and have the disk here. The way I found out that the CD isn't installed is I put the Win.95 CD in and the system won't even try to read it. It says to insert a system disk in drive "A:\" and press any key.
I thought that if there were any other problems, now would be the time to find them, when I have time to workon it, rather than latter when I'm expecting to be able to use it.
Make Sence? Clear as Mud HUH.

Retired_Sarge
I see.

Well Windows 95 CD's, unlike Windows XP CD's, are not bootable.

So you will indeed need a bootdisk with working CD Rom drivers.

Do you have Windows 95, or Windows 95b?A windows 95 start up disk may or may not have APPROPRIATE CD drivers. I would download a free Win98SE boot disk and boot with that. It will identify the correct CD drive LETTER to install with.

www.bootdisk.com will give you a download file. Double click on it with a blank floppy in the drive and it will create the Win98SE boot floppy. When the hard drive is in, type in from the a:>

fdisk and press enter

Create primary drive and choose to allow all drive space and make it active.

Then reboot with the boot disk and from the a:> type in:

format c:/u and press enter

the X:setup and press enter (where X is the letter actually assigned to the CDROM. You will see it on screen.

If you have an original Windows 95a then the procedure will have to altered, due to the limitations of the file systems it sees.
1399.

Solve : won't accept flash drive?

Answer»

My Inspiron 2650 won't accept any brand of flash drive. I am running Windows XP. I tried to plug in a flash drive 1 year ago, and it would not work then. Recently I bought SEVERAL other brands, and no luck. I called Dell and asked for their help. I have talked to Dell for literally 12 hours over the last 3 days. They finally told me the reason was that my hard drive was failing, and I needed to replace it. However, I do not have any problems with my COMPUTER other than this flash drive thing.
Anyone experience this problem with flash drives?Well just for grins I would download the free diagnostics from the appropriate drive MAKER's site and test that drive for fitness pronto.

What did they think the issue was? You're talking about a memory card of some sort or a USB pen drive? What brands have not worked?brands I tried Iomagic, sony, Pny and none of them worked.
I ran a chkdsk and it said there were 7 million allocation units, and 3 million 700 thousand available.
I get the feeling Dell just got tired of working on my problem and not finding answers, so they just said 'your hard drive needs replacing' to get out of helping me further. Lets face it, I can't prove them wrong, although I am not having problems using the computer. It just won't find any DRIVERS for the flash drive.
Thanks for responding.
And did you test your hard drive? Do you have Service Pack 2 loaded?You may have to do a lot of reading at usbman site but,
you may as well be familiar with it.....You'll be there again.

http://www.usbman.com/Drivers%20and%20Patches.htm

http://www.microsoft.com/downloads/details.aspx?FamilyID=94991901-bfc4-485e-bcae-c9df0accdaae&displaylang=en
_______________________________________ _______________
I am not being 'sanctimonious' with you.I must use this word until
the 'WOTW' club is happy with me.Rob has the propensity to help
if you'll learn. He's a good guy.

Hello,Rob.I have Service Pack 2

How do I determine the drive manufacturer? The lartop is a dell INSPIRION but I'm sure they just assembled someone's driver.
Thanks for your help.

I'm headed to the USB site to do some readingYou can either run Everest Home or Belarc Advisor to get the hard drive maker.

www.belarc.com

http://www.majorgeeks.com/download4181.htmlThanks for the info
I am about to start the drive test now.
I'll let you know the results

1400.

Solve : cd rom driver needed?

Answer»

Ok, I am looking for a driver for a Samsung SN-324F cd rom. It's going into a Gateway laptop RUNNING XP. I will have to put it on a flash drive to LOAD it onto the laptop.CD DRIVES don't need drivers under XPWhat happens if you just PLUG it in and power it up? Is it seen correctly in the BIOS and then in Windows? If so you are set.