

InterviewSolution
This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
401. |
Solve : Asus intergrated "Soundmax"audio card wont work on Windows7,w/e I do.Desperate!? |
Answer» Yesterday I upgraded to Windows 7 Ultimate (build 7600), after which my integrated Soundcard didn't work. |
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402. |
Solve : Problem Playing Discs? |
Answer» Whenever I put in a disc I can hear it spinning , but nothing appears on my screen. I need to load my new Kaspersky Internet SECURITY and I don't what to do. EVERYTHING was working FINE until recently. Today I got an external drive because I assumed the disc player was broken. This isn't working either. I still cannot view anything! Something must have been corrupted or removed for this to happen. Can anyone help me? Try removing the laptop's disc drive and gently/lightly rub(clockwise or counter) the lens just with a soft cotton cloth. Careful not to scratch the lens. It might just be dusted.You can obviously disregard this advice. Quote from: JJ 3000 on January 28, 2011, 11:49:05 PM Click start then click My Computer. Does the CD drive show up there? What happens when you double click on it?I double clicked the dvd-rw drive (e) and that page is empty. What can I do?Does it read any CDs? Is it just the one that you have the problem with? Quote from: JJ 3000 on January 29, 2011, 11:36:31 PM Does it read any CDs? Is it just the one that you have the problem with?It makes noise like it's loading when I insert a cd or dvd, but thats it. Nothing appears. Same thing happens when i plug in the external drive.So when you have any CD in the laptop's CD drive, or the external CD drive and you go into My Computer and double click either drive, you GET a blank page. Is that right? Quote from: JJ 3000 on January 30, 2011, 12:26:23 AM So when you have any CD in the laptop's CD drive, or the external CD drive and you go into My Computer and double click either drive, you get a blank page. Is that right?I put a kaspersky cd in the drive, went to my computer, double-clicked and kaspersky was listed. I was able to download it from there. Thanks for the info. However, I am still concerned why nothing loads automatically the way it did before. I still don't know what is wrong or what could have caused this. Autoplay is disabled, click on the link and follow instructions. http://www.ehow.com/how_5147384_enable-autoplay.html |
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403. |
Solve : Hard drive speed? |
Answer» I need to purchase a new hard drive for my laptop. I'm concidering forking out a few more $ for a 7200 RPM drive. I don't store a lot of data, but I want it to run as fast as possible, use it mostly for the internet. Any thoughts on if there would be much noticeable DIFFERENCE between a 5400 rpm and a 7200 rpm drive? THANKS!Sounds like a good plan. Intel is a good idea to have next to hard drive on hand. |
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404. |
Solve : driver missing? |
Answer» i've got a ACER aspire SA10 which has a operating system of windows 7 ULTIMATE and im missing a ethernet controller i have LOOKED all over the net for one but i cant find one can somebody helpA POLL? |
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405. |
Solve : I've accidentally deleted my sound driver!? |
Answer» Hello! I deleted my sound driver last JULY and have finally decided that I need it back. I have tried reinstalling it with the driver CD, but whenever I insert that into my computer, it tells me it has experienced a problem and needs to close. |
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406. |
Solve : nvidia drivers? |
Answer» i NEED a nVIDIA GeForce2™ MX / TNT2 M64 Graphics Controller DRIVER for WIN 2k i cant find it anywhere http://www.nvidia.com/object/winxp_2k_93.71_2.html |
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407. |
Solve : Desperate for BIOS help Acer Aspire 9300? |
Answer» I have an Acer Aspire 9300-5317 that runs Windows XP and has 2gb RAM and has been working perfectly. Today I found it had shut off overnight and when booting did not RECOGNIZE USB ports and had an error surrounding the BSCOM or Bisonbar.exe that I believe had to do with the Acer Orbicam that I dont really use. I deleted that registry entry and spent all day trying to fix the USB ports since they are hot to power but have no data flow. i.e. The mouse laser lights up but WONT move the cursor. I tried uninstalling and reinstalling the USB ports even though they were not reporting errors. Then I tried removing the batteries and power for a few hours as I read this had helped a few people. Finally, in desperation I decided to update the bios when the cmos did not reset. |
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408. |
Solve : Dell Inspiron 531S modem? |
Answer» My sister in law has a Dell Inspiron 531 S computer. It doesn't recognize the internal modem. I wouldn't WORRY about it but all she has is ATT DIAL up internet in her area. I tried to download the DRIVER for it from Dell. I can't get it to download. I contacted Dell but they won't help me with out a service code. The service code is on the computer but I can't make out the numbers. I tried to BUY an external modem but I can't find one. Can someone give me some advice.Download and run Belarc Advisor - it will report your service tag number for you. |
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409. |
Solve : Error when Re-Installing Sound Driver for Sony Viao with Windows XP? |
Answer» I am really in dire needs of sound on my laptop. I have a Sony Viao model VGN-FE790. It has Windows XP. It has been through a system recovery and completely wiped clean and re-installed. Aparently my sound driver was not re-installed. I went to the Sony support SITE and tried downloading. At the end I get the error message that the driver installed is not for this model. The site said otherwise. My computer does not list ANY drivers for sound so I have no idea which one i need to re-install. Can anyone help me? Download System Information for Windows: http://www.gtopala.com/siw-download.html to your Desktop. |
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410. |
Solve : No Audio after KV979306 and KB976662? |
Answer» replaced audio card with another creative SB0200 and although all seems to be fine according to the device/driver checks, I still have no sound. wondering about the motherboard, DOWNLOADED current drivers but no SUCCESS even after new devices are recognized. I did have registry changes after the automatic download of the microsoft patches and first LOST internet wireless connections on XP and then sound. Now my sign-on is not recognized either and it's like starting anew. Working faster but no sound.Did you INSTALL the correct driver for the card? |
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411. |
Solve : SATAII and SATA drivers? |
Answer» hi i baught a computer 6 years AGO just when the SATA came out now today there is SATAII now yesturday i braught a new hardrive with a SATA port on it so i baught the cables and pluged it in i enables the SATA driver on my computer and when i turn it on with the hard DRIVE fully plugged in the sata driver says that it could not boot with a code 10 on the SIDE of it but when its not plugged in the driver boots up normaly any ideas |
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412. |
Solve : Unidentified Driver installed? |
Answer» Twice now a window has appeared : |
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413. |
Solve : CD Rom not reading disk? |
Answer» LITE-On Combo SOHC-5236v not reading a Garmin disk inserted. No conflicts on manager, DEVICE working, no updates for driver, uninstalled and restarted, still nothing. Will not read disk automatically and when enter E:\setup I get a box that says E:\ not accesible. RUNNING XPDoes it read any other CDs? |
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414. |
Solve : (1st Self Build) What order to load all the software, drivers ect . . .? |
Answer» Hi. I'm putting together my 1st self-build and need a bit of help in the info DEPARTMENT. Here's what hardware I have; |
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415. |
Solve : Ethernet cable won't connect to pc anymore.? |
Answer» Hi i recently decided to remove some programmes from my p.c to free up space i came across a few THINGS to do with ethernet and presumed i DIDNT need them so stupidly removed them, now my COMPUTER will not connect to the internet and wont recognise when the ethernet cable is plugged in, the router is fine as is the cable as it connects to my laptop fine, i don't know what driver i need for it to work again the p.c is a "hp compaq d330" i have been hunting ONLINE and have found nothing probably because i dont know what im looking for .. any help would be greatly appreciated as i am CLUELESS thankyou. You need to travel to Compaq's site and DLoad and reinstall the MBoard chipset and LAN drivers... |
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416. |
Solve : Changing operating systems and drivers? |
Answer» Hi, I have a laptop. It originally had windows vista installed working fine. Then one day I decided I didnt like it,uninstalled and tried to install windows xp from disk. Hi, I have a laptop. It originally had windows vista installed working fine. Then one day I decided I didnt like it,uninstalled and tried to install windows xp from disk.This has be covered on the forum time and again. Basically on my pc is there a way I can get back to exactly how my laptop came with all devices working?? A complete pc restore? If so wher and how do I do that Quote from: Allan on February 20, 2010, 04:40:54 PM The recovery partition should be hidden. If you can access it and there is an empty folder, that isn't good. |
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417. |
Solve : DVD Burner will not recognize or burn CD-roms anymore.? |
Answer» I have a Lite-On DVDRW SOHW-1633S DVD Burner that stopped recognizing and/or burning CD-Roms. It will not even recognize an audio CD. Ironically it will still recognize, play and BURN DVD's just fine. I have tried several different CD's to make sure it's not a problem with a particular brand but it's not. I have been to the Lite-On website and downloaded what I thought was an upgrade but it won't work either. Any suggestions would be greatly appreciated. Return PoliciesQuote from: Clifford on February 24, 2010, 05:37:40 AM ...Guess it's time to beg the wife for another burner!...1 Burner = Dinner for 2 (not cheap, not fancy)Hehe....good one I think Computer_Commando was very serious. That works, IME. |
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418. |
Solve : Trouble installing Microsoft UAA Bus Driver for High Definition Audio (sp32646)? |
Answer» When i try to install Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio (sp32646) it goes up to the point where it says "Microsoft UAA Bus Driver is preparing the install SHIELD" then that goes away and nothing happens. My COMPUTER is a Compaq Presario V6126TU. I just installed windows xp professional on it, and it had windows home edition before that. If any more information is needed to help with my problem please ask me |
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419. |
Solve : HP pavillion zd7000 digital media driver?? |
Answer» Hi i just reprogramed a HP pavillion zd7000 and GOT all the driver but the digital media driver any help?Pick from these MANY MODELS... |
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420. |
Solve : Multimedia audio driver for Micron PC (Intel Motherboard D875PBZ)? |
Answer» I'm looking for an audio driver for the integrated audio on a Micron PC. Micron is now bankrupt and their support website no longer exists. |
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421. |
Solve : XP Service Packs and Drivers? |
Answer» I'm a newbe at this so here goes. |
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422. |
Solve : need help to locate a driver? |
Answer» need help looking for a ethernet controller for my hp pavilion 725n, RUNNING windows xp Here are all of the drivers for your computer:THANKS for the the link, but dont see any enthernet controller driver, is it ONE of them on there maybe? |
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423. |
Solve : Intel driver question? |
Answer» I want to update my drivers for graphics, I have GMA X4500 graphics card by the way, I want to update it but apparently the one I have is modified by gateway and it SAYS that INSTALLING the intel one can mess up my computer, so I was asking if it will mess it up or if it is okay, Here is the exact message I got: A customized computer manufacturer driver is installed on your computer. The Intel Driver Update UTILITY is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver MAY cause technical issues. Contact your computer manufacturer for the LATEST driver for your computer.So what should I do?Seems clear to me.Why do you want to update your driver, the latest driver is not always the best one. Unless there is a specific problem that you are having that is fixed in the new version then I would recommend leaving the old one alone. |
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424. |
Solve : SB to 25 Pin Parallel Printer Cable adapter Converter - Driver Help Please ?? |
Answer» Hi there, |
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425. |
Solve : laptop not picking up USB device? |
Answer» When I plug a device into any 1 of the 4 USB ports, my laptop is not picking the device up at all. My laptop is an Acer Aspire 3610 & it's on Windows XP SP2. I have uninstall the USB Root Hub in Device Manager, downloaded Intel Chipset Driver from the Acer website but it is still not working. My son works at Geek Squad and he tells me all the time about multiple, various ACER failures. Is this machine still under warranty by chance? hiya, 1) the machine is no longer under warranty 2) yes, the USB ports are all enabled 3) yes, all the ports used to work properly 4) it happen since about 3weeks ago when i put a usb wireless adapter into the usb port. i have to use a wireless adapter as the wireless untility on my machine was not working properly. 5) the machine is about 2 or 3 years old. it was mine birthday present from my husband thus i really would like to make it work again THANK youThis is from Microsoft. Remove and reinstall all USB controllers To remove and reinstall all USB controllers, follow these steps: 1. Click Start, click Run, type sysdm.cpl in the Open box, and then click OK. 2. Click the Hardware tab. 3. Click the Device Manager button. 4. Expand Universal Serial Bus controllers. 5. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time. 6. Restart the computer, and then reinstall the USB controllers. 7. Plug in the removable USB storage device, and then test to make sure that the issue is resolved. hi street1, thank you for your reply. i have followed your instructions, however when i plug in a usb device (step7 in your INSTRUCTION), eg webcam, memory stick, none of the usb ports are working any other advise pls? thank you. You COULD get a cheap PCMCIA USB 1.1 or 2.0 adapter if you really need USB and cant get it working for the integrated.hi, thanks for all your advise. i did a system restore and the usb ports are working now . thank you Sometimes the simplest things work best... Good work.thanks street1, that worked , i had the same thing happen , thanks for the info, all is well now ,. |
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426. |
Solve : USB FDD driver for MS-DOS 7.10? |
Answer» Hi! |
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427. |
Solve : Downloading Dell Drivers? |
Answer» Hello. I suppose their are chipset drivers or it wouldn't work, right?What happens when you click on this link? http://support.dell.com/support/ It hangs up half way through. Strange, I get 5MB download!I have the same problem getting to redbox.com.I'd try Dell support from a different computer then. Obviously the easiest way to get your chipset driver is by entering your service tag number on their driver download page. Or are you using an ad blocker or any other kind of UTILITY that interferes with browsing? You can also try a different browser.Thanks, I'll have to do that then (wish I knew why some sites can't come up from here?). Or, I'll open up the computer case and get mobo/chipset info and go to the mfg's sites--do you think that will work? Thanks again Allan!You don't need to open the case. Just download and run everest Ok, thanks. I'll do it later ... off to work now... |
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428. |
Solve : no audio devices are installed - Toshiba laptop? |
Answer» The sound has quit WORKING on this laptop. Can't say when it happened or what caused it. My wife's laptop and she didn't notice. |
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429. |
Solve : msi ex600 webcam problem? |
Answer» HELLO, i need msi ex600 webcam driver because it does not WORK. by the way, the DOWNLOAD LINK at the offical msi website is not working either. webcam usually does not answer. when it works (rarely), the image is overhead. can anyone help me about that? thanks... | |
430. |
Solve : Youtube Videos Are Slow And Delayed And Not In Sync With Sound? |
Answer» Also, when I drag a screen it makes duplicate shadow/copies of the screen sometimes. I'm thinking its a chip-set/graphic problem. I have tried everything that I know of. When I reinstall the driver it says something about file broken or missing every time. Below is my report from Everest. Simply install the following driver and you should be on your way: Thank you for your response. However, that was one of the very first things I have tried. The dragging is obvious, it means no VGA Card Driver has been installed, which also explains the video and sound not being in sync. [/quote] Is it obvious? Really? Next time I can do without the belittlement. Look, I appreciate any help I get here but I don't want to wait 2 days everytime to get a response like....."did you turn your CPU on?" Then 2 days later...did you download your driver??? I mean do really think I would copy my Everest report if I didn't check the basics? Again I appreciate the help but I will GO to another forum if this is how it is. I understand I have to wait a bit to get a response. That's Fine. I'm very patient. But, at this rate...I could be somewhere else getting an educated solution in a far more timely manner because I'm not getting responses like "oh it's obvious (another words your an idiot)". You see when you reply with a message like that, then the other educated people on here bypass my thread thinking it's solved....Mr. Captain Obvious.Sorry for wasting your time, I will stop wasting yours aswell, good luck in trying to solve this issue. Quote from: Hardist on January 24, 2010, 09:40:39 AM Sorry for wasting your time, I will stop wasting yours aswell, good luck in trying to solve this issue. Thank God.Bumping it up. Broni help me out, thanks bro. |
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431. |
Solve : accidentally deleted realtek audio driver? |
Answer» i deleted my realtek hd audio driver by mistake and now have no sound. i have tried to download the driver from realtek but it didnt work. based on the other posts, i downloaded everest and my system info is below. |
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432. |
Solve : Video Card Driver Help, please?? |
Answer» Hey all. I am new here, hoping someone can help me out. I just purchased a new VIDEO card for my computer, and can't seem to get a driver to install. I have tried the CD that came with it, and the drivers from nvidia's website. I have Windows XP 2002 Media Center Edition. How are you running this CD ? ? There should be a Win2K FOLDER under vid drivers...open it... |
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433. |
Solve : Dell Xps 13...no sound on TV from Hdmi output? |
Answer» Preblem with sound to Phillips 47" from hdmi, RUNNING win7 64bit, tried uninstall drivers and REINSTALL, all drivers geforce 9400m for seem up to date. This seems to be a problem with Dell Hdmi to TV ..anyone help achimanTry this PDF manual-->http://support.dell.com/support/edocs/systems/xpsm1330/en/om/RW4910P.pdf Pages 54-58No joy there Jason, only audio through headphone jack to tv hdmi audio used to work when i had VISTA running but since i upgraded to win7 i have problems the older driver version for geforce 9400M G (7.15.11.7684) is reported to be working but i canf find it ANYWHERE for win7 64bit, thank you for your reply http://www.nvidia.com/object/notebook-win7-winvista-64bit-266.58-whql-driver.htmlC_C nice one i had to uninstall any nvidia driver i had and then ran the driver on your link and im off and running thanks C_C and jason2047 achiman |
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434. |
Solve : New Hardware won't install (USB 305)? |
Answer» I keep getting a message for new hardware (USB 305) but I can't figure out which hardware device this is reffering to. How do I tell which device my pc needs the installation CD for? Try each USB device 1 by 1 til you find the one that is not WORKING... Try each USB device 1 by 1 til you find the one that is not working...Ok, it is the 'ATT Laptop Connect' wireless PC card (USB) that I use on my laptop (in specs), which I'm trying to install the software on my emachines desktop (in specs). But there is an error during the install process. = When the setup WIZARD gets to the point when it installs the drivers, there is an error message as follows: Title = microsoft visual C++ debug library Contents = Debug assertion failed. Program E:\windows\system32\MsiExec.exe file f:\sp\vctools\vc7libs\ship\atlmfc\src\mfc\filetxt.cpp line 68 For informationon how your program can cause an assertion failure, see the C++ documentation on asserts. This dialog box gives the options of abort, retry , ignore. Press retry to debug the application. If I select retry it shows another dialog box that reads; MsiExec.exe has encountered a problem and needs to CLOSE. Quote from: Allan on February 03, 2010, 07:27:11 AM Also, open device manager. Any yellow marks? Yes, there were 4 entries under "other devices" NAMED "USB 305" that had yellow marks. I selected "uninstall driver" for all 4 then UNINSTALLED the AT&T software. When trying to reinstall the AT&T software, I got the error message described above. What next? Thanks for the help. Run the Windows Installer Fix... Re-boot. Try installing the software 1st...with the card not installed.I tried running the Windows Installer CleanUp Utility - restarted - then un-installed / re-installed the software with the card inserted in the USB socket. (The software is within the card so I can't install the software without the card plugged in). I still get the same error message as before. No difference. At this point I have the 'AT&T InstallSheild Wizard' = "Status: Installing Drivers...Please wait" and also the dialog box for the 'Microsoft Visual C++ Debug library' with options of "Abort, Retry, Ignore" What next boss? You may simply have a dead card...did AT&T provide you this card ? ? If so i'd request a new one.All the software and drivers installed fine on my laptop (in specs) which I'm using to post this. |
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435. |
Solve : USB Devices becoming unrecognized? |
Answer» Hello EVERYONE, |
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436. |
Solve : grrrrr ep-8rgmi drivers :/? |
Answer» hey guys i have been up all night lookin for some drivers . i am looking for ep-8rgmi drivers, the ethernet, the audio and the SM BUS DRIVE, can some one please end this quest, |
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437. |
Solve : Lost my disc to monitor? |
Answer» I have an AOC 22" monitor, and I just MOVED and cannot locate my monitor disc anywhere. I had it installed on a different computer before I moved and need it on this one and can't find the disc. I have gone to AOC website but don't find anything there but information about the company nothing about disc and downloads...etc...please helpSee if Google can help. For example: http://www.google.com/search?hl=en&rlz=1T4GGLL_enUS304US305&q=download+aoc+monitor+driver&aq=f&aqi=&oq= Why do you need monitor driver? |
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438. |
Solve : need help with c:\windows\system32\drivers\ntfs.sys. error? |
Answer» I am not sure what I should do about getting this error message on my home computer... C:\windows\system32\drivers\ntfs.sys. COMES up on the screen but will not allow the windows XP operating system from loading. This started when looking for more memory and the removal of both the memory and the system cards from the memory board. My boyfriend would like to know if this is fixable and if so, how? THANKS.. Welcome to the CH forums. |
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439. |
Solve : Broni, my apologies? |
Answer» I did not ignore your advice, but to compress a file I needed to go on a learning curve, it only took a week, at one TIME all my files were blue. The file was 1.52 MB and it is now down to 22 bytes but EVEN then I am unable to post it even after uploadMB.coms help I found my reinstall Cd but there STILL was an error so I have had the BRIGHT IDEA of uninstalling all Realtek, simple, |
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440. |
Solve : Motherboard Installation error? |
Answer» I did just get my NEW motherboard and installed it, but my Cd-ROM driver is not so healthy so when I had to restart computer to continue the installation of the motherboard it wouldn't FINISH the installation so I downloaded them and installed them whitout having to restart the computer. There's no telling how many system files are missing and you will get only 1 error at a time...this could go on for days. No, the error message is the same as the last one. But I guess I will re-install them when I feel like it. Thanks for the help tho. Quote from: Frejoh466 on February 04, 2010, 07:50:49 AM when I feel like it.Sick? Hope you get to feeling BETTER. |
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441. |
Solve : USB Controllers? |
Answer» I have an HP G56 laptop which I bought two weeks ago. |
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442. |
Solve : GamePad (Joystick) Problem? |
Answer» hey... |
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443. |
Solve : Blank DVD-R disk......? |
Answer» I just received a DVD-R in the mail and its suppose to have something recorded on the disk. The disk is one from a DVD camcorder and I PUT it in the DVD ROM on the computer and load it and when I TRY to play it, it says that the disk is blank. What do I do? Could it have gotten erased when it CAME through the post office? I have tried everything that I know how to do, can someone please help me out? Thanks....No, the DVD-R can not have been erased. What is supposed to be on the DVD?The burn process was probably not FINALISED...this will make a DVD R appear blank. ISOBuster can retrieve and extract those files to your hard drive to be burned again properly. |
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444. |
Solve : Will not read dvr or dvd discs? |
Answer» My f*****g old computer won't read dvr or dvd discs. I have updated the driver, and it reads music CD's. But when I PUT in a dvr or dvd, it does nothing. I go to the disc drive manually and it sais "insert disc". If I re-insert it after that it attempts to read it but locks up and I have to run task manager to close the whole program! Bad drive...one of the lasers has burned out.Has it ever read a DVD ? Is it a DVD drive or a CD drive?cleaning your drive may help you... Has it ever read a DVD ? Is it a DVD drive or a CD drive?GOOD question? I might suggest that ComputerspissmeoffXD download, install, and POST the RESULTS found by, Everest Home FREE. After the program has scanned your PC, click on 'storage" then "optical drives". A link to 'Everst Home Edition' is posted by Patio in the 1st sticky thread of the "Drivers" forum. |
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445. |
Solve : device manager shows question marks galore. no sound. screenshots.? |
Answer» hi, |
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446. |
Solve : Need help with ATI? |
Answer» I uninstalled my old video driver, because i got a new Radeon HD 5670, and now i INSTALLED the ati drivers, but i cant find where to enable, or start it or ANYTHING, some HELP would be greatly appreciated <3 :]Is it LISTED under Start --> All Programs?no its not in all programs :[Have you actually installed the drivers that came with this vid card ? ?It would be in Desktop Properties - Stettings TAB - Advanced button or in the ATI Control Panel if the driver is actually installed. |
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447. |
Solve : Acer nic-559A Pro/100+ with WOL #2 driver for windows xp? |
Answer» Good day CUD any1 help me find the driver for this lan card.. |
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448. |
Solve : EPSON EPL 5700 drive? |
Answer» I have a LASER printer model EPSON EPL 5700 works GOOD with old WINDOWS ( Millennium - 98 ..) |
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449. |
Solve : driver for printer HP 7350? |
Answer» TRYING unsuccessfully to download the driver for printer HP 7350. Any suggestions would be appreciated. thanx!trying unsuccessfully to understand your post. What EXACTLY is the problem you are having?I followed the directions but nothing happened. it would not download.I have no idea what you are talking about. Start at the beginning and explain what you are doing and what is happening. If you don't provide detailed information we cannot provide intelligent help.It asked me lots of questions about my computer, but the model # for our computer was not in the drop down list. You keep talking in riddles. If you are not prepared to provide a DETAILED description of your problem I, for one, cannot help.I am not trying to be evasive or talk in riddles. I do not know how to describe the problem more articulately. When I started to try to download the driver, there were several questions about what kind of a computer we have. One of the questions was what is the model number with a drop down menu to choose from. But the answer to the model number was not listed in the choices provided. So I was stuck and could not proceed. Does this MAKE more sense? THANK you. YES - if we'd started with that we could have been done by now Did you go here: http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=72887&lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=72885 Thank you, so far so good at going to that address you sent. Now we're stuck again. where do you plug in the USB cable on a lenovo computer? where is the outlet located? our computer does not look like the one pictured in the directions we are following. I can't see your computer from here. EITHER it is equipped with usb ports or it isn't.How would we find the usb ports and if we do how would we know which one is for the printer? are they marked or color coded in any way?Alleluia!!! We got it! and the printer is actually working. Thank you so much for your help, Allan. We couldn't have done it without you --- obviously! |
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450. |
Solve : Problem locating drivers? |
Answer» Hi. Anyway, here's the issue. I had a bad virus that blue-screened my computer whenever I tried to boot my computer up. I reinstalled windows XP, but now none of my devices are working. It's not showing my sound card or graphics card, and I can't INSTALL them because it apparently can't find them (I think). |
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