

InterviewSolution
This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
201. |
Solve : VERY problematic virus! Need a LOT of help!!? |
Answer» Hello, i have a very BIG problem on my laptop. i ran the Norton Antivirus scan and found i had three trojan viruses. they were called Black box, Verify, and Dummy, although i couldn't find any background on them. They were quarantined and deleted. |
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202. |
Solve : Cant log in...........? |
Answer» So heres my problem. I'm running Windows XP Pro on my laptop and i WANTED to connect it to my desktop with a crossover cable. So, i had to change the laptop from a domain to a workgroup. I did that and it said that the change wouldnt be in affect until i restarted. I restarted and when it came back up, no combination of username/password would work. I cant log in to my own computer and i have work that i need to do. Someone please help! Thanks. |
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203. |
Solve : Slow loading pages? |
Answer» My internet explorer is loading its pages very very SLOWLY. Were my netscapr browser doesn't. |
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204. |
Solve : Win 95 install with usb cd-rom?? |
Answer» I am trying to install win 95 to an old laptop with floppy and usb port have an usb hp 8200 external cdrom and a win 95 on cd, boot disk ABORTS cdrom driver install because no cd-rom found.Have the hp driver but won't install outside of windows, is ther a usb driver that will recognize the ext. cd-rom so I can get this installed, Thankshave you tried entering the bios in your laptop and assign cdrom boot in there and also check for pnp devices?another way is to take out the hd from the laptop and install it on your PC as master then place boot foppy and the cd install disc in and then either format the hdd ETC or just re-install win95..TRY this link: |
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205. |
Solve : log on to email/banking problems? |
Answer» I try to log onto HOTMAIL or nationwide banking but everytime I get redirected to Internet optimiser sometimes with some very explicit PICTURES! |
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206. |
Solve : sound like ambulance(?iii...?ooo) appeared!!? |
Answer» hi all of you, i need help.... |
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207. |
Solve : stolen modem? |
Answer» Hello there |
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208. |
Solve : lsass.exe-Access Denied- no logon? |
Answer» My PC is running Win XP Pro, after the Windows Xp loading SCREEN finishes, it then has a lsass.exe-access denied pop-up box where it states "A process has requested access to an object, but has not been granted those access rights." It only has the option of clicking OK. After clciking OK, the PC resets and restarts this endless loop. Running windows in Safe Mode and any other possible way, I have not been able to fix this. I would rather not Format C: if anyone knows a solution to fix this, I would appreciate it greatly, thanks.It seems LIKE a bit of a lengthy process but with the below LINK I THINK you can fix your problem. Requires your win xp disk and a download explained in the link. http://www.cgispy.com/boards/board.cgi?action=display&num=76&user=bosbo |
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209. |
Solve : Can't send emails on Yahoo.? |
Answer» Its being bugging me for almost a MONTH. When I want press the compose BUTTON or try to reply to an email on Yahoo MAIL the page only loads halfway. |
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210. |
Solve : 8-10min boot-up HELP! Tried everything?!?!? |
Answer» Where do I start... My laptop is a Compaq Presario 1200 (AMD-K6 473Mhz, 156MB ram, Win XP Pro SP1) Only days ago the whole computer was running at its greatest potential (which we know isn't much) until I made the mistake of a Windows Update. Sounded innocent at the time. Just another one of those Recomended Updates for SP1. It downloaded all its files and such and began the installaion process 3/4 of they way through it said 'testing final configuration' and just locked up for a good hour. I couldn't restart/logoff/shutdown so I held in the power button to kill it. Waited a few moments and rebooted... Hard drive, cdrom etc initiated and then the HD started making odd noises similar to a defrag with lag. 12 minutes of blank screen finally Windows loaded. Once in everything RUNS FINE just the boot process takes a good 8-10 min now Help!-tried clean boot winxp loads 98 programs that why is so slow?try unticking these>Alerter sorry, do u uncheck that stuff in msconfig?'ditto' I found all that in msconfig under the startuptab Anyways Merlin, I have disabled all that you suggested...I shall give it a go shortly. But first can anyone tell me what my boot.ini should look like "Win XP Pro'?you uncheck >the previous POST reply >more on bootini>http://www.winnetmag.com/Article/ArticleID/20784/20784.html also to add is your hard drive sound? |
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211. |
Solve : MS-DOS downloading? |
Answer» Hey all |
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212. |
Solve : Error Message when trying to run game? |
Answer» I've been having this problem for months and I haven't been able to fix it. I went to the Microsoft SITE and tried to do what it said, but it didn't work. I have WindowsXP and every TIME I try to intall a certain game it gives me this error message: |
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213. |
Solve : Computer freezes/stops/locks up? |
Answer» Ok so i've had this problem for a year now. Haven't even used my computer in that year time span because of the problem. It's a gateway. Back when the problem started, i just restarted and it was fine. Day by day it got worse and worse and the more restarts it took to load up windows. Back in april 2003 it got to the point it would no longer load windows before crashing/lockup/freeze/stop. Screen would go black and noise from inside the computer would go off. This noise is located in the cpu area but i think that's just what it does because i've eliminated cpu and cpu fan as the cause of my problem ... Random freeze-ups/reboots almost always point to a failing power supply. Should be able to get one online for $20 to $30. Quote Random freeze-ups/reboots almost always point to a failing power supply. Should be able to get one online for $20 to $30. Yeah, i just eliminated the HDD as problem by unplugging it from mobo and PS and the prob was still there. Gotta be PS.Ok so, i got new power supply and problem is still there. I just eliminated everything. Power supply, motherboard, cpu, cpu fan, vid card, sound card, modem, power button cord, front USB cord, HDD, IDE cables, floppy, and monitor/monitor cord. Oh and Mouse/keyboard. Soooooo LIKE.......shoot me, k? System stripped to just PS, Mobo, ram, and Vid card, top four suspects, and they TURNED out fine, or atleast i assume. grrrrrrrrrr.....have you tried flashing the bios? what o/s is this?on boot up hit the del key and set the bios settings to default?I haven't tried flashing the bios, but currently am downloading update to try it. I have Windows XP with AMI bios. In bios, i haven't really ever changed anything so everything should be at default. |
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214. |
Solve : win 98 outlook express? |
Answer» I am having TROUBLE with a computer that locks up when using outlook express. Mostly she claims when she is SCROLLING. It has to be COMPLETELY turned off to resolve the problem. I saw on here a FIX but the vidio card she has in it is not one of the ones listed. Can any help? thanksSounds like a video driver issue. Have you tried updating the video driver? |
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215. |
Solve : msdos.exe virus infected? |
Answer» My msdos.exe file is infected with a backdoor.jeem virus. |
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216. |
Solve : HD Woes? |
Answer» Hi all, |
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217. |
Solve : video graficks help?? |
Answer» i try to play a movie but the screen comes all screw up i need help?Is this a DVD movie or just a media FILE (avi, wmv, mpg, etc.) All in all its either video driver, low system RESOURCES, video codec, or worse BAD video card. Have you tried DXDIAG?This site might help if it's codecs or for other ideas.. http://www.dvdrhelp.com/playmy COMP mesed up and it stared it? |
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218. |
Solve : Windows xp patch update? |
Answer» When I Connected to the internet with DSL I didn't have a firewall up and got blasted with virus and worms. I fixed the firewall and downloaded patches for xp. Since that time, any pages with java script will not load. I get a blank web page that says done. What can I do to fix this, I have also lost my restore program and cannot go back to before I added the patches.Simple JavaScripts should not be affected by your computers firewall. It is likely that your browser settings were changed to affect how your browser views JavaScripts. |
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219. |
Solve : Hard Drive not found?? |
Answer» I was on my PC last night and it froze so I shut it down and when I tried rebooting it, I got a error message that said "The hard drive can not be found" I tried to troublshoot and I got this message, "A problem with the hard drive has been detected." Then it would not START... |
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220. |
Solve : Cables for your PC? |
Answer» Hi, |
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221. |
Solve : Date changes for no reason? |
Answer» Hi.....Occassionaly the date will change on my puter... |
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222. |
Solve : Slow Installation? |
Answer» For some reason everything I install on my laptop takes forever to complete. For example, I download a windows update and it finishes downloading and says preparing to install but does NOTHING for five minutes or more. If I wait long enough, the install will start and complete properly. |
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223. |
Solve : java virtual machine? |
Answer» I have windows xp and when trying to ENTER a chat room on a family web SITE an error MESSAGE says my computer REQUIRES Java SCRIPT. I downloaded the software from java.sun.com and saved it to c: drive but when I try and install it on my computer it says windows installer cannot install it. Any info on this would helpsee previous reply ? |
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224. |
Solve : Windows XP custom desktop problem? |
Answer» HI - has anyone come across the following problem? I have UPGRADED to Windows XP professional, and have created four user ACCOUNTS, the problem I have is that initially everyone saw the same desktop, and if User A removes an icon, that icon is removed from users B C and D's desktops too. In fact any user's changes are replicated on everyone else's desktops, although this only applies to removing icons - SCREENSAVERS, desktop background pictures etc are not affected. I guess this shouldn't happen, as everyones desktop UPDATES are meant to be exclusive to that person - aren't they? Any ideas?have this users been created properly>http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/q279/7/83.asp&NoWebContent=1 >http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/q294/8/87.asp&NoWebContent=1 |
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225. |
Solve : HP Logo at Boot? |
Answer» I've been pondering and scouring the web for this solution, but my quest seems to have no end! Does anyone know how to DELETE or stop making the Hewlett Packard Logo from appearing when I boot my computer? I can't seem to find a solution. Some say it's impossible and others say (on different message boards) that there was a solution (some kind of program) but is now lost in the void. WOULD GREATLY APPRECIATE ANY INPUT!!! |
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226. |
Solve : Fan won't turn off during stand-by? |
Answer» Hello, |
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227. |
Solve : CD drive icon? |
Answer» Does anyone know if it is possible to change the icon of the cd drive, and rename it, because on my computer the NAME and icon are currently WRONG. At the moment the icon is of a smart media card which comes from my card reader, and the name is Smart Media (E:). In My Computer there appear to be 2 smart media removable drives, one of them being the cd drive and the actual smart media drive. It still works just as normal, but its still annoying. This happened when i installed a new cd drive in my computer, after INSTALLING an internal card reader in the spare floppy drive bay. The OS is XP. If the icon or the name can't be changed, is there a way of reseting it to the correct name and icon? Any HELP would be much appreciated, thanks.With the icon you want to rename selected, press the F2 key. Type the new name, then press EnterMaybe i should have SAID that it doesn't let you rename it in the normal fashion, and it doesn't let you change the icon in normal fashion either. I did find a way that invovled going into the registry, but i tried it and found the instructions to be, at least in my case, wrong. |
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228. |
Solve : Unprotected Surge? |
Answer» My old Sony PCV90 displays prompt : |
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229. |
Solve : Computer falls into a coma? |
Answer» After 30 min my screen saver kicks in, lately it does not respond when mouse or keyboard is touched, XP 2000 OFFICE, I have TRIED ctl alt delete, and esc, neither works, have to rebootIs the screen saver still running when it locks up or has the screen went blank? If it has, it is POSSIBLE that either the computer has gone into 'standby' mode or even 'hibernation' mode. I know I have never had any luck with stanby and my computer never comes back with out REBOOTING. If that is the case then try disabling it. If it is not, I suggest first a thourough virus scan, second try a different screen saver. After that I am at a loss at the moment. Good luck Screen saver is still running, microsft plus, fish in a tank, whatever, I ran virus scans, spy wear, defrag. ETC. I have not tried another screen saver yet, just bugs me that I can't find out why this is happening. Thanks anyway Cagef8 safe mode and chose the last good config or type msconfig in the run box and chose selective start up.. and losk in the control panel admin tools event log errors..and if not scan for the m$BLASTER worm.. |
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230. |
Solve : Interface for DVD rewriter? |
Answer» I am looking to purchase an internal DVD rewriter DRIVE but am a little confused by the interfaces available. IDE EIDE or SCSI. Would a rewriter with a EIDE interface be compatible with an IDE on the motherboard, for instance? Not knowing much on the subject myself I did a little research and through this site you can get the most information: http://www.acc.umu.se/~sagge/scsi_ide/ |
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231. |
Solve : what is the command for "read cd-rom?"? |
Answer» hey guys, |
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232. |
Solve : Can't see CD Drive in My Computer? |
Answer» On installing a new hard drive, my CD Rom drive will not SHOW up in Windows 98. As per instructions from your help files I have set the new hard drive to master, but this has it's own cable anyhow. CD rom drive is also set to master on it's own cable, I have tried on slave but still it wont work. |
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233. |
Solve : my motherboard? |
Answer» hi all, i was switching a motherboard from one pc to another and all i get is a staticy noise from the speaker, when i power it on. any suggestions, these are old pc and i just wanted to PUT the better one in a nice case. the problem most likely isnt related to the speaker, you probably just pluged it into the wrong place. |
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234. |
Solve : Website added to favorite list? |
Answer» ???Every time I log on, junk websites are added to my "favorite" list ... even after I have DELETED them prior to shutting down. How can I permanently remove them AND not have it happen again?TRY RUNNING Adaware and SpyBot. They should be able to remove the HIJACKER. |
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235. |
Solve : Avast Anti-Virus? |
Answer» I'm not sure if this sould go under software or virus forum....hope this is OK here |
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236. |
Solve : Triggering A .bat File? |
Answer» How can I make a .bat FILE run when I open a PROGRAM in WINDOWS and erase its effect when I close the program? |
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237. |
Solve : firedaemon? |
Answer» so i have firedaemon installed on my COMPTER (don't know how it got there cause i sure as *censored* didn't INSTALL it) |
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238. |
Solve : screen res? |
Answer» i try to chang my screen res but it wont chang i have it set not to RESTART but i dose me??im geting poedCheck that you have the correct drivers installed for your graphics card1. What OS? |
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239. |
Solve : 24start.com? |
Answer» This is a problem I've read about at another forum and no-one can fix it. A guy posted that his homepage is always been changed to or linked to something CALLED "24start.com". This seems to be some dutch adult related portal but none of the spyware/malware progs can get rid of it. He has been trhough every known cleanup, edited the REGISTRY (XPHome) and still there. |
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240. |
Solve : firedaemon (how do i get rid of it)?? |
Answer» I have firedaemon INSTALLED on my computer (i have no idea how it got there). ANYWAY if i go to the location that it spybot TELLS me it is located, i cannot UNINSTALL it because it tells me the process is in use. |
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241. |
Solve : Using IF command in a batch file...?? |
Answer» Hello everyone. I was just wondering if anyone could help me out quickly. I've been given an assignment by my teacher (yesterday) and he EXPECTS me to know a fair amount of information about writing batch files by Monday morning at 9am. I'm not doing too badly overall so far, but I've run into a wall at the moment. What I want to do is have a program do output for 1-3 VARIABLES. Here's an example of what I mean. |
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242. |
Solve : Beeping noise -- driving me crazy? |
Answer» OK, here is the problem. I'm running windows 2000 pro for about six months no problem. Then all of a sudden my computer starts making the "error" noise (you know that little "ding" noise)... every 6 seconds. |
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243. |
Solve : sharp high noise? |
Answer» IM fixing up a old computer and whenever i give the computer power it makes a ever HIGH pitch noise i have no idea what is wrong any help would be great.Old computer...high pitched noise...is it the CPU fan burning up? Is there any odd smells? Does the computer boot up? Is it the hard drive burning up? the cpu cooler isn't hot the computer doesn't even start none of the fans or anything all i have to do is plug the system in and it makes the SOUD i know the case and power supply is ok CAUSE i've used a different motherboard in it.I have a monitor thats make a LOUD high pitched noise as well. Maybe if we put the two together maybe they would cancel each other out. But seriously is it coming from the little case speaker thats plugged into the board or is it one of those sounds they use for hearing tests in the booth, or one of those sounds you expect only a dog to hear? | |
244. |
Solve : 1.2 GB file in my Windows Temp folder? |
Answer» I have a laptop with a 5GB hard-drive and 64MB RAM, running Windows ME. It became slower and slower to use, until last YEAR it got ridiculous and I gave up and bought a new computer. |
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245. |
Solve : SendKeys Command? |
Answer» Is there a COMMAND in DOS that can send keys to an open WINDOW?Well we are not EXACTLY sure what you are trying to do but you can USE the "start" command to start many of the Windows PROGRAMS through MS-DOS. For example you could open the notepad program by typing: |
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246. |
Solve : No Sound Unless I Reboot!? |
Answer» WITHOUT fail, there is no sound the first time I start my computer. If I immediately reboot, the sound is there. I have Creative's AudioPCI ES1371, ES1373 (WDM) listed in Device Manager under Sound Controllers. I'm on WindowsXP. -I've downloaded the latest driver but I still must reboot before I get any sound -I've reinstalled the latest driver but I still must reboot before I get any sound -I've switched speakers and even used headphones instead but I still must reboot before I get any sound Help! Could it be an IRC (or is it IRQ) CONFLICT?After comparing the sound card model number #CT5803(engraved on the card itself) to a list at Creative's Support website, it appeared the card was the Soundblaster Audio PCI 64. However, the card came as part of a refurbished Gateway computer (bought about 5 or 6 years ago). According to the Gateway serial number #6001502 (printed on a sticker stuck onto the card), it was not an Audio PCI 64 but an Audio PCI 128. Model No. CT5803 http://us.creative.com/support/identifyproduct/ Serial No. 6001502 http://support.gateway.com/s/SOUND/6001502/600150201.shtml At first, I THOUGHT Gateway must have labeled the card incorrectly with the wrong serial number and that I had been installing the wrong drivers accordingly all these years. However, Gateway support incredibly has images of all their products on their support website listed under its respective serial number. My card matched the image of the card listed under the Gateway serial number and was in fact the Audio PCI 128 and not the PCI 64. Well I figured out the problem. The sound card was from Creative but had been ALTERED by Gateway/Dell for their product (my refurbished computer). And here's the text from the Gateway site which finally pinpointed the source of my sound problems... "This is the Creative Labs Digital Audio PCI sound card, part number 6001502. It is meant for use with only the Kadoka motherboard. On the GRAPHIC, click the hyperlinks for more information." |
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247. |
Solve : capture a line at a time from a txt file? |
Answer» does ANYONE know how to CAPTURE a line of a text file from DOS |
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248. |
Solve : Resart\Crashing problems.? |
Answer» Beasically this is the problem, from the begining. |
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249. |
Solve : acer laptop service? |
Answer» Need to replace a usb SOCKET on the motherboard. Need information on how to take APART laptop. Looking for some hidden screws. Rear end of laptop will not come apart. Please advise.some laptop have screws hidden by the battery try that also look for screws under the cdrom drive-hdd..thanks for your quick reply I will look at these areas.Try checking th Laptop Manufacturer WEBSITE for a DIAGRAM, I know my Compaq Presario was there. I had to start by literally prying the mouse/speaker panel open after removing screws. It DOESNT open split in the middle like I originlly though rather the top comes up and off, ie undo monitor (dont break the ribbon!!!) then pry up speaker/mouse then lift out the keyboard. Good luck |
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250. |
Solve : Not detecting c: drive? |
Answer» I have an AMD233 computer with a hard drive, second hard drive, cdrom. When I boot up it only detects a secondary master but no primary master. Any SUGGESTIONS? We've CHECKED jumpers and ribbons.....maybe the bios needs updating?or just this read more>http://www.lostcircuits.com/advice/bios2/2.shtmlIs this reading COMING from your system BIOS or from the screen that automatically loads during boot? I WOULD triple CHECK the jumpers and IDE's |
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