My HP scanner made a grinding noise, when I booted up my COMPUTER. Having problems reinstalling the scanner CD Software. The CD Drive works fine. No error messages. USB cable seems allright.
Wasn't scanning at the time problem started. The computer was booting up when the scanner started to made the noise. Also I noticed a''Yellow ?" in the device manager. I had disconnected the scanner from my system and deleted it from"ADD\ REMOVE" before I tried to reinstall. When the steps from the CD came up to install, I clicked on the steps one at a time, but didn't seem to do anything........(Using a HP ScanJet 4200C.)  [Windows 98SE.]

Any help would be greatly appriciated.......
                                                

Thanks,
John :-?
The scanner I mentioned is about 6 years old, but has been used very little.
I tried 2 different usb ports, and even thought about getting a new usb cable.
Undecided what should be done. (Use process of elimination.)
John :-/The grinding noise doesn't sound too good (No pun intended).
Unplug the scanner from the USB port, uninstall it again, remove all drivers, reboot and run something LIKE Ccleaner to clean up any leftovers. Install the drivers and plug the scanner in only when asked to do so.
If it doesn't work now, then it's probably bin fodder.Would cleanup work?
How do I install the drivers?
JohnThe drivers are available [HIGHLIGHT]here[/highlight].

[highlight]CCleaner[/highlight] will clean up any redundant registry entries as WELL as any temp files etc. It's the registry entries we need cleaning.I want to run CCleaner, but I'm not sure what to check to run and which version to download. I don't want to remove anything I need.......
Can you help me with this???
Thanks,
John