

InterviewSolution
This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
51. |
Solve : AMD 5470 Graphic card driver help needed? |
Answer» Hello there! |
|
52. |
Solve : I want a driver, please help me.? |
Answer» I want a SOUND driver for Dell GX270, can anyone help me? |
|
53. |
Solve : Windows 7 does not start? |
Answer» Hi! |
|
54. |
Solve : Network Adapters? |
Answer» Hey(: I don't KNOW if this is the RIGHT spot to put this but ANYWAYS.. I can't connect my HP DM4 laptop to wifi or thru an ethernet cable. WENT to device manager and all my Network Adapters and Other Devices section all have a triangle caution sing with the (!) on it. How do i fix this? Thanks for anyones help in advance(: Travel to the HP site and DLoad and re-install any and all drivers that show that way in CONTROL Panel... |
|
55. |
Solve : Unlisted Realtek Network Adapter Driver? |
Answer» Right out of the box I've been having problems with this USB 2.0 Network Adapter: Realtek RTL8192EU Wireless LAN 802.11n USB 2.0 network adapter from StarTech.com. Windows 8.1 does a good job of finding drivers for Realtek devices. I'm connected through a cable right now, so I'm not in need of an adapter, but I would like this wireless adapter to work properly. I'm really curious about how these automatic driver updating programs work. There are many with the exact same update, yet there is no update to be found to download without the automatic updating programs. Where are they getting it from, and why do they all flag it with the same version of the driver for my product? Shouldn't Realtek at least upload the version of the driver that is on the disc the adapter came with for download? What if your disc becomes lost or damaged? They have drivers for their other network adapters, but why do they not even list a product they manufacture? It's not that old.Been Here ? ? Dload is at the bottom of the page... PS...in general...driver finder apps are all garbage. Quote from: patio on December 23, 2014, 08:25:18 AM Been Here ? ?Patio is right. I am using an 'unknown' Relltek' USB Wireless right now on Windows 8.1 and a driver finder could not identify the device, but Windows 8.1 did find it. And it works good. BTW: The link Patio gave also includes links to sires for the XP and Vista drivers, which are hard to find elsewhere. EDIT: I imagine your Teltek USB adapter failed and that is why Windows 8.1 did not identify it. But I like my Reltek and I ordered a second one for $5 from eBay. At $5 a pop it is hard to find fault if most of them work most of the TIME. Quote from: patio on December 23, 2014, 08:25:18 AM Been Here ? ? Yes, none of those drivers are for Windows 8. I'm sure you're right that the driver finder apps are risky and unreliable, but I'm wondering where they all get the updates from. They're pretty consistent about finding the same update, and when I managed to download it, it did fix my problem. I can understand if they just flag drivers as outdated to scare you into buying their product, but when I installed that driver, another driver update utility recognized the adapter as being up-to-date. I guess I'm asking if you wouldn't mind elaborating on the assertion that driver update utilities are "garbage". How do they work? Quote from: Geek-9pm on December 23, 2014, 10:24:31 AM Patio is right. I am using an 'unknown' Relltek' USB Wireless right now on Windows 8.1 and a driver finder could not identify the device, but Windows 8.1 did find it. And it works good. Yeah, if I was thriftier and got it for five dollars I wouldn't mind spending another five bucks just to try again. Unfortunately, I'm just a novice when it comes to shopping for computer hardware. The one I bought had solid reviews on Amazon, so I felt comfortable with the price, but I already bought a new computer, and spending even five dollars more on it hurts for a frugal spender like me. I suppose it's the principle of it as well. I figure there must be a solution, and I don't give up very easy.Buy a new one...sometimes being frugal will cost you money...and aggravation. Here is a link to startech usb network adapter with the same realtek chipset and you can find a driver in the support tab . http://ca.startech.com/Networking-IO/Wireless/mini-wireless-n-network-adapter~USB300WN2X2CHe hasn't been back since before Christmas... |
|
56. |
Solve : DVD/CD-Drive not working? |
Answer» HELP the Info is in the PICS. [attachment DELETED by ADMIN to conserve space]Solved by using this link HTTP://support.microsoft.com/kb/929461Bad link...thanx for sharing... |
|
57. |
Solve : fingerprit device not working? |
Answer» hi What if I don't SEE my operating system from HP's software page? You could try to find a GENERIC driver that would work with this. I have found compatible generic drivers in the past by installing a latest Linux distro to the computer or even more simply booting the system off of Knoppix and then looking at what drivers it uses and what chipsets are detected, writing down that driver info, and then hunting down either a windows based driver that matches to the specific chipset of that device or the generic driver that may also be available for windows. This is not a fun process and requires lots of time and research. One other method I have done is copied the driver info off of the prior OS to a thumb drive or disc and then force the newer OS to run the older driver, "BUT", there is no guarantee that this will fix the issue and given that its used for system authentication if it malfunctions you could lock yourself out of your system. Is there a reason why you cant stick with 7 where everything works?The OP said he was using windows 7 32 bit. Now he has Windows 8.1 64 bit. It has been said elsewhere that getting any 32 bit driver to work is a 64 bit OS is not possible. The exception is whee you have the source code. Quote It has been said elsewhere that getting any 32 bit driver to work is a 64 bit OS is not possible. The exception is whee you have the source code. Unfortunately I have to disagree with this... I have been able to use 32-bit drivers on 64-bit builds for Windows 7, its just that the OS might alert you to the fact that its not a 64-bit signed driver but of which you force it to accept to use that driver anyways. While this will not work for all drivers, some drivers that are 32-bit drivers for 32-bit OS's work with 64-bit OS's. However if there is the opportunity to do so, its always best to run the latest and correct for the OS drivers vs off bit type and off OS type. I have been able to get a 32-bit Windows XP driver for an obsolete chipset for example to work with Windows 7 64-bit with with Core 2 Duo CPU where the integrated GPU was maxing out at 800x600 with the Windows 7 64-bit generic driver. I was able to force it to run the 32-bit XP driver on 7 64-bit and get the 1024x768 that I wanted as well as the correct GPU driver vs generic so that games would run better on the integrated video such as Facebook flash games. *** Not sure if this holds true though for Windows 8 64-bit as for I havent forced Windows 8 or 8.1 64-bit to take a older 32-bit driver like I have Windows 7 64-bit.DaveLembke, What you say sounds reasonable. If MS wanted to they could have made a way for 32 bits drives to work in the 64 bit environment. But apparently MS did not want that and so the 'experts' tell us it is impossible. Universal drivers are now being written the can go both ways. But that does not help for old drivers. Unless you have the source code. i don`t know guys but i`ve been using most of the softwares having 32 bit specification, they work fine with 64 bit OS. i searched finger print scanner driver for windows 7 32/64 bit and installed it (validity sensor and hp simple pass) But looks like nothing changed. |
|
58. |
Solve : how to clean install new video drivers amd?? |
Answer» how to clean install new VIDEO DRIVERS amd? I have a DIAMOND r9 270x, need to clean install without BSOD which is what I GOT after incorrect install. |
|
59. |
Solve : Ⴇ¡Windows 98 Virtual Box Display Driver¡Ⴇ? |
Answer» I am not posting a tutorial UNLESS somebody really needs it. Two options, for advanced users I recommend http://tinyurl.com/W98vBOX! For STARTERS I recommend http://tinyurl.com/ezW98vBOX. I personally use the advanced. But you GUYS can CHOOSE. Wow...the keyboard seems to be fixed...excellent. |
|
60. |
Solve : Panasonic Video Camera PV-DV601 drivers are outdated Mkemusb.sys is missing? |
Answer» I have a Panasonic DV601 that comes with a DISC that is GOOD for a old windows PROGRAM. The drivers do not work on windows Xp etc. Does anyone have KNOWLEDGE of a program that will work on XP windows 8 or a mac computer. I have 30 or some home movies and I want to take them off the TAPE before they go bad. I have a usb connecter, rca cable, and a firewire. None of my computers work. The computer recognizes the camera but it will not download etc. The error message Mkemusb.sys comes up when I hook up the usb cable.Try using Windows XP compatibility mode, http://support.microsoft.com/kb/301911 no guarantees though. |
|
61. |
Solve : BIOS woes? |
Answer» I have an old (unknown date of build) computer that once upon a time was a server. It has a Asus SK8N mobo. I dumped a spare hdd into it and proceeded to try to install XP PRO. For some unknown reason at the POINT in the setup to start the install it will not accept input from the keyboard. Hitting Enter at Press any key to boot from cd works, setup starts and proceeds . At the point where it prompts to hit Enter to install Windows it will go no further. Normally the first light (next to Caps Lock) comes on, this is not happening. So, I figured I'd pop the CMOS battery and leave it out for at least 10 minutes. Upon putting the battery back in and firing it up it tells me BIOS is not installed. HMMMMM, K. Fire it back up again, this time hitting the Delete key. Viola .... I can access the BIOS. Make sure nothing (as far as I know) is awry. Still same result from here on out.IMO it is not a BIOS issues. I think you have some hardwarenot working well. |
|
62. |
Solve : Driver interfering with Internet Speed? |
Answer» HELLO, new to this forum and forums in general so please bare with any mistakes I make. My relevant specs are as follows: -Lenovo G505s laptop. -AMD Radeon HD 8650G -Windows 8 64 bit -AMD A10-570M APU -Updated BIOS (Not tech savvy so I don't know where to pull up the info on it) -Qualcomm Atheros AR8172/8176/8178 PCI-E Fast Ethernet Controller (NDIS 6.30) (Version 2.1.0.15) -Qualcomm Atheros AR9485WB-EG Wireless Network Adapter (Version 10.0.0.242) I have severely limited download speed on my laptop with both Wifi and Ethernet connections. I'd like to disperse the idea that this is caused by my router (Verizon fios) or ISP, as I share it with other family members who have no issues on their end. The average speed I SHOULD be getting is 30Mbps Wifi and 55 Mbps Ethernet, with AROUND 20sh upload speed. What I am in fact getting is 0.5-4 wifi (MAJORITY under 1), and 2.5-6 Mbps on Ethernet. I ran my computer in safe mode with networking to see what would happen, ran speedtest.net and found that my speed jumps way up to around 40 or something. Then I hooked up my Ethernet and was blown away with a 90Mbps download speed. I am aware this isn't what I'd get in normal mode if things worked out fine. I'd like to mention that I have updated my Network adapter, but this has not fixed the issue. Around this point I've been doing a lot of forum surfing and found several people claiming that the issue originates from the AMD Catalyst Display Driver. This doesn't seem to make sense because that should have nothing to do with internet speed. But nonetheless, people have individually uninstalled all there AMD Catalyst Drivers one by one (Retesting their speed on speedtest.net), to see where the issue originated, and they all found it was caused by the Display Driver. I came to the Hope chat room asking for help on how to replace my display driver with a functioning one, because I'm not too tech savvy. I was brushed off (And eventually booted) b/c the people I spoke with refused to accept the validity of my problem, even when I provided a forum link (Which they didn't read). I will provide a link to the amd forums that discusses this very issue, and I would like to ASK that if you choose to disbelieve my issue, to read the forum thread first before ignoring me. Please understand I am somewhat upset with what happened because I felt rejected before I even got to fully discuss my problem because it is something that seems impossible to the two people (Not saying names) at the moment. http://forums.amd.com/game/messageview.cfm?catid=454&threadid=177891&enterthread=y Now what I'd like to ask help for, and I appreciate any assistance, is what exactly is my AMD Catalyst Display Driver? Is it the Display Adapter listed in the Device Manager? Or is it something listed somewhere in the Catalyst Control Center (I can't seem to pull up any informative specs on the Control Center)? Where do I install a driver to replace this that ISN'T an AMD Catalyst Driver? Some people have said that using previous versions of said Driver hasn't fixed the problem, while it did for others. Thanks for reading my issue, and I hope for some help. EDIT: Here are some more links to threads discussing the issue I have. Its not impossible: http://forums.guru3d.com/showthread.php?t=393325 http://www.overclock.net/t/1328306/catalyst-drivers-are-making-my-internet-really-slow http://www.techsupportforum.com/forums/f31/solved-6th-clean-install-slow-internet-speed-issue-868394.htmlSo I decided to risk things and uninstall the AMD display driver, as well as other additives like AMD Quick stream (As was advised by one of the forum links I listed), and that did not fix the issue. I am at a complete loss of what to do. |
|
63. |
Solve : BSOD: SYSTEM_SERVICE_EXCEPTION (ndis.sys)? |
Answer» Since a couple of weeks I have been experiencing random bsod's. It started a couple of weeks after i got my new razer headset, maybe the headset driver conflicts with other drivers? DRIVER_POWER_STATE_FAILURE (9f) It looks like the problem is caused by the Usbaapl64.sys driver. Quote The usbaapl.sys is a Apple MOBILE Device USB Driver. I have searched for solutions on the internet but did not find any for my situation, now what do I do from here? I have located the driver, can I just delete it and will it be reinstalled when i connect my ipod or do I need to take other steps? Any HELP is greatly appreciated, this problem is driving me crazy Thanks in advance! |
|
64. |
Solve : Toshiba Disk Drive? |
Answer» Hello I have a problem with my laptop and I would like to ask if you know what can be done with it. So it's a Toshiba laptop and about a week ago I went to reboot it as it wasn't working properly. I rebooted it and then I got a message saying I need to restart it to finish REBOOTING. I restarted it but it SAID restart unsuccessful or something like that. So I tried refreshing it, I tried restoring it but nothing worked at all I couldn't get into my laptop except the reboot menu. So my only option that actually worked was clicking clear HARD drive. I did it and since then I can't turn on my laptop because it said no bootable device - please restart system and I can't do anything at all. I tried taking the disk drive out and putting it back in but it doesn't work. Do you know how I can fix it? Maybe getting a new disk drive? Thanks very much.I've never seen "clearing hard drive" as a Windows COMMAND... clicking clear hard driveIt delete the entire HDD information and made it blank. Quote I did it and since then I can't turn on my laptop because it said no bootable deviceThat is because there is nothing (SOFTWARE) to boot from installed on the HDD. Do you have a Windows disk for that system? Try a repair and see if that fixes the issue that data may still be there but the boot information may be missing. |
|
65. |
Solve : Need soundcard driver? |
Answer» I need to download a W7 driver for a Sound Blaster CT4870 . I SEE a bunch of sites that supposedly have the driver but end up linking to oddball sites. I don't trust the oddball sites . Would a Vista driver work for W7? I highly doubt an XP driver would work.If a legitimate W7 driver exists for that card it will be on the Creative Labs website or the website of your system manufacturer. DO NOT download DRIVERS from any other sources. If the card and system weren't intended to run Windows 7 why are you doing so? And if you want to try a Vista driver, go ahead. It won't hurt anything.Let me add this. You should download for the manufactures site. The reason I am wanting to use this old card is that I was given an old computer, my budget is $0.00 and I have this old card which fits the socket. I am wanting to beef it up a little bit and have it as a spare. If it's an old system you shouldn't be trying to run W7Thanx to all who REPLIED. Technical glitch ... Plan G I guess, lol. |
|
66. |
Solve : Computer crashes suddenly when playing games---bizarre? |
Answer» Recently my computer has started crashing on me. I have an Alienware m18x r1 with two gtx 460m graphic cards, and intel 2820 qm processor (I think). Sorry if this is in the wrong sub-forum, if it needs to be moved please do so (new here). |
|
67. |
Solve : Audio not working after? |
Answer» OS: Windows 8.1 "WNT_6.op_64" |
|
68. |
Solve : Win7 drivers for HP753n? |
Answer» Uh-oh.... Basically you just talk to it nicely...and promise not to spill beverages on the keyboard... Hey, I am an old grumpy *censored*. I will try, but can not promise. Quote How did you "force" your machine to use XP drivers on Win 7? Upon running the Intel 845 chipset driver which was a EXE, Windows 7 complained that the driver was the incorrect driver for this OS or something along those lines. I ended up right-clicking on the EXE and telling it to run-as administrator and I forced Windows 7 to run that EXE. That EXE created a folder at the C: drive something like C:\Intel\XP\845GL as a path. I then went to device manager and right-clicked on the GPU which had a yellow ! mark and told it to update driver, then I pointed the path to the driver to the C:\Intel\XP\845GL and it displayed that it found the driver present, but that it was not a Windows 7 certified driver and I told it to apply this chipset driver which was meant for Windows XP to Windows 7 32-bit Home Premium. It took the driver and then I performed a reboot. Upon the reboot the system had no issues and now I was able to set the Intel 845GL GPU to 1024x768 with better than just 256 colors. I was then able to also run Youtube videos ok on it, although they had to run at 360p because the Intel 845GL GPU only had 64MB of shared memory ( where it allocates 64MB of the system RAM as GPU memory leaving 960MB of 1024MB free for the OS to function ) and this GPU is very weak to todays standards. The 2.53Ghz should run a little better than the 2.00Ghz Pentium 4 that I tested Windows 7 32-bit on as for in addition to the CPU being 530Mhz faster, the Pentium 4 CPU's evolved some between the 2Ghz and 2.53Ghz to handle more of a work load of processing with faster FSB, and 2x larger cache config, and 13 million more transistors in the single core design between my system and your Pentium 4 2.53Ghz. Mine http://ark.intel.com/products/27432/Intel-Pentium-4-Processor-2_00-GHz-256K-Cache-400-MHz-FSB vs Yours http://ark.intel.com/products/27441/Intel-Pentium-4-Processor-2_53-GHz-512K-Cache-533-MHz-FSB Pretty slick little maneuver there Dave... Thanks If that forcing of the EXE execution didnt work with the Windows 7 32-bit run-as administrator, I was going to run it from within a Virtual Windows XP environment and then copy the decompressed contents for that driver in the now file/folder form vs EXE form to the Windows 7 system, and then point Windows 7 to the driver that is now not tucked hidden behind an EXE that sometimes will not allow you to execute with the incorrect OS version as other drivers of incorrect OS or system build will error out if not run within their normal intended environment of execution. I have had to go this method a few times before... and then when it comes to Linux, wrapping drivers is always run too I used to use that maneuver all the time with Win2000 & WinXP trying to get Win98 drivers installed. My computers are all WinVista or Win7 but I do have a Pentium4 WinXP box I rescued from the curbside trash. It only gets turned on 2x/mo. for updating. Even with 3GB RAM, it's just too slow. The latest service pack (3) & security updates really slowed things down. Computers are so inexpensive now, it's not cost effective to upgrade old ones.You could also try installing Linux OS - Ubuntu or Mint instead. |
|
69. |
Solve : Wirless Drive update? |
Answer» I need help to update my wireless driver "broadcom 802.11n network ADAPTER" patio: Do you have the driver disc that shipped with it ? ? No I lost it while relocating. Quote Geek-9pm: Please clarify the statement about the "hot Spot" problem. I purchased a program called Connectify Hotspot, it turns the laptop to a WIFI router so I can use the internet on the laptop for other devices like smart phones. The phone pick up the signal from the laptop perfectly and it shows connected to the laptop WIFI but no internet on the phone, by ASKING the technical support at Connectify, they advised me to updated the WIFI driver on the Laptop. Nobody to help me!!!! |
|
70. |
Solve : Flash drive help? |
Answer» When i insert my pendrive my pc detects it and icon is also displayed in my computer but its size is shown as 0 bytes. Disk management also doesn't show the device and command prompt also can't FIND the deviceTry it on ANOTHER PC...sounds like it's gone SOUTH however if it's not shown in Disk Management |
|
71. |
Solve : My Ethernet driver is not working? |
Answer» Hello There, |
|
72. |
Solve : Downloading Drivers? |
Answer» Is it possible to down LOAD the DRIVER to my printer to a CD or DVD so that I will have if I need it again? I have limited USAGE with Hughesnet and I believe the driver for my HP printer is quite large and I don't want to download it twice if I don't have to. |
|
73. |
Solve : Intel P61/H61 Ethernet driver for Win server 2003.? |
Answer» Hi everyone! I have spent many days for FINDING Intel P61/H61 Ethernet driver (for Win SERVER 2003) but i haven't found the similar driver. CURRENTLY, i need it so much. If having a link or FILE, please send me to my gmail:[email protected] Thank you and Thank you so much! |
|
74. |
Solve : Hard drive space disapearing? |
Answer» Any free SPACE on my computer suddenly disappears. I've deleted FILES and cleared up a gig and it was gone in a minute. I have no idea where any of my data is going and I've ran several Adware, and Malware scans. I'm currently in the process of Disk Cleanup, but I'm afraid that any space that clears will disappear LIKE all the other memory.How large of a hard drive does this system have and system specs or make/model?Here is an article tart has some answers: |
|
75. |
Solve : Code 31 on network adapters after installing new driver? |
Answer» I picked up a USB wireless adapter from AT&T when they installed my INTERNET service this week. I ran the INCLUDED disk, it said it installed the driver, then asked my to plug in the device. I plugged the device in, then clicked okay and a few moments later, it asked again. It continued to cycle this way. |
|
76. |
Solve : Fan control software for liquid cooler? |
Answer» RECENTLY i finished building and working on my new gaming computer (hooplah!) Recently though my fan control software for the Thermaltake Water 3.0 Extreme was ACTING up (version 1.0 software.) So i quick search later i got on their site and downloaded the updated 1.6 of the software. I went to the executable file and it ran, deleting my old software in the process. Then it says its interrupted i went through the process again many times with the same results by (i ran as admin,disabled security, that kind of stuff) Finally i just put in the disk that came in the packaging with the drivers/ software installed and guess what!? same results! I was wondering especially if anyone else has had and fixed the problem (or if someone just knows how to fix it, thats awesome as well) Thanks! *EDIT YES these are the drivers to get the pump and attached fans to work the way i want them to WITHOUT them they GO full bore until the rig is off | |
77. |
Solve : Please Help: VIA S3G Display Driver Keeps Downloading After I Delete It? |
Answer» This causes a black border around my screen, while enlarging the text & IMAGES and denying ACCESS to the "Start" button at the same time. Deletion FIXES things for only a day, then I have to go through the whole stupid procedure YET again. I've deleted it with Add & Remove Programs, AND with Revo Uninstaller: same frustration. I run Windows XP, BTW. |
|
78. |
Solve : USB port broke off external hard drive...help!? |
Answer» The USB port on my external hard drive BROKE. It fell off my computer desk while plugged in. When you shake the hard drive you can hear it rattling INSIDE. I found some videos on You tube and took the case off of it to expose the power supply and the the usb connector that was rattling inside. I tried lining it up and plugging it in and it does work! whoo hoo! but how do I keep it on? Aside from a temporary hold using tape maybe or something else?.... is there a way to 'glue' it back to the 'green board'? is there a way to 'glue' it back to the 'green board'?No. The enclosure is broken, permanently. Given that the fall broke off the USB connector from the board, I wouldn't trust the hard drive long TERM either. Lesson: don't drop hard drives! I'd try a couple of dabs of expoxy to attempt to hold it in place. If you get it working, backup the data on that drive as a precautionary measure. If the drive as not powered on and spinning when it dropped there's a good chance the drive is OK.When I hold it together it does link up, but getting it to stay put is the problem. My niece STEPPED on the cord and made it fall =\ Quote from: yvonne02ii on June 25, 2014, 01:20:17 PM When I hold it together it does link up, but getting it to stay put is the problem. My niece stepped on the cord and made it fall =\ The tiny soldered links have been broken; now you have metal surfaces touching and open to the air and condensation; it works right now but even if you glue the thing back on these contacts are going to tarnish and get worse and you will get weird data loss and corruption. The enclosure is JUNK. They cost around $15 - $20. Like I said, if the disk itself got jarred it is probably unreliable. Stop the denial. It's finished. If the electrical connection has been broken then you need to be able to reflow the solder or the connection will corrode as Salmon Trout said. My suggestion to use expoxy is only useful if the electrical connection remained in tact but the component was physically disconnected. As has been suggested, you're probably better off buying a new enclosure. Quote from: strollin on June 25, 2014, 12:20:00 PM I'd try a couple of dabs of expoxy to attempt to hold it in place. If you get it working, backup the data on that drive as a precautionary measure. If the drive as not powered on and spinning when it dropped there's a good chance the drive is OK. This is an absolute silly suggestion... If he can salvage the HDD a new enclosure is minimal cost. Quote from: patio on June 25, 2014, 06:06:39 PM This is an absolute silly suggestion...Minimal to you may not be minimal to everyone. |
|
79. |
Solve : bluetooth peripheral device? |
Answer» how do i go about installing a DRIVER |
|
80. |
Solve : Something wrong with my video card driver??? |
Answer» Hellu everybody, |
|
81. |
Solve : Laptop wont accept manufactures drivers? |
Answer» I recently bought a HP Envy 15-j105ea and down graded to windows 7. Most of the other drivers installed fine (from hp's website). But the wifi drivers won't install, the PROGRAM just closes after disclaimer and manually installing causes a blue screen. I've also tried the wifi chips manufacturer but I GET a "device couldn't start error". Are you sure there are Win7 drivers for it ? ? Actually HP do provide drivers for Win 7&8 (x64) For this laptop. All is solved now after a QUICK word with a HP representative. http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/HP-Envy-15-J105EA-will-not-accept-Wifi-drivers/td-p/3909784 (Link to the conversation) As it TURNS out HP have a reliquary page of drivers: ftp://ftp.hp.com/pub/softpaq/ I BELEIVE the text file identifies the individual files. So hopefully this can be helpfully to someone else. |
|
82. |
Solve : Intel Graphics driver for Pentium D 3.0? |
Answer» Hi team, after concluding that my motherboard and processor were damaged, I replaced them with a Intel motherboard and Pentium D 3.0 processor. Curious as to how both were damaged? ( Lightning etc ) |
|
83. |
Solve : External expansion drive changed place? |
Answer» I have Windows 8 system. My problem is I have two external seagate (2 Tt) expansions connected to my Computer full time (By usb) and one of them has changed its Place from G port (?) to I port. I can Access the data stored but the quick links on my desk dont work anymore. When I try them they SAY insert disc or searching for program. I opened one program from I instead of desk and it didnt have the memory of previous tasks . I would like to get it back to G. What has happened ? Can I fix it ? How do I reboot ? What do I do ? Is there something I should avoid ? Based on the first question you asked, I am curious if you were able to move the drive letters or not on your own yet? If you are lost, my concern is if there is anyone you know who can assist you with this locally who can read the information that we share with you to FOLLOW the necessary steps to accomplish this fix for you since this may be beyond your computer skill level abilities. I am hoping that this is not perceived as rude at all, its just that the first question you asked is one that I was really not expecting and places my assumption of your computer skill level at entry level and you may need to have stronger skills to pull off this fix that you need and someone a family member or a friend with more computer experience may be able to run easily with the information that we provide for you. Hi I don't find you rude at all. I would say I have no Computer skills. My Computer is not set to english so I also have to translate everything. I haven't done anything yet. I have just moved some files from the hard drive. Looked aroun if I could see something else that was odd. Disccontrol (?) says g is there without media. In (analyze and ) optimize there is a weird thing. The normal stuff except g is present but there's also a line : //?Volume(c71a3f8a-... reguires opt. I have looked at taking this to a professional since my friends are clueless about Computers. Possibly I will try myself and mess something up more. But more likely I will be careful. What language are you translating to, as for maybe I can find info that is in your NATIVE language to assist you with this for you to not have to translate. Some translators are poor in translation. Btw I know some German and Spanish if one of those is your native language. Otherwise I am sure I can find the info you need in your language and share the link here for you. If I can find STEP by step instructions in your language with examples showing where to go, maybe that will work. I'm Finnnish Thank You. |
|
84. |
Solve : Can't Connect ot Internet after Windows 7 Re-install? |
Answer» I had a problem with my graphics card drivers that made my computer unusable and required a reinstallation of Windows 7. (This is the first time I ATTEMPTED to reinstall the operating system by myself and had no idea what it involved.) After I reinstalled Windows 7 from the disc, I did not have the ability to connect to the internet. It kept asking for a "network adapter" and provided a login screen for my ISP which I have NEVER seen before. After entering the password and account number for my ISP account it continued to ask for a network adapter. I think I need a driver of some kind that allows connection to the internet. I made the mistake of assuming this driver and all other necessary drivers would be included on the operating system disc. |
|
85. |
Solve : DVD drive shown as CD ROM in Device manager - not working!? |
Answer» Greetings all! Did it work at an earlier time? It's always worked fine. It's 4 years old but hasn't been used much. I think something happened when I installed itunes and a couple of other programs. Then I deleted the original driver by mistake and here I am. If there was a problem with the DVD drive, why does Device Manager show it's a CD ROM?Optical drives don't require drivers. What happens when you try to use it? Here are some things to try: 1. Uninstall the drive through Device Manager. Restart computer. The drive will be automatically reinstalled. or… 2. Delete Upper & Lower Filters http://support.microsoft.com/kb/982116 Restart computer. or… 3. Download, and run Restore Missing CD Drive patch Double click on cdgone.zip to unzip it. RIGHT click on cdgone.reg, click Merge. Accept registry merge. Restart computer. or… 4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers. You'll see two items: - ATA Channel0 (or Primary Channel) - ATA Channel1 (or Secondary Channel) Right click on each of them, and click Uninstall. Confirm. Restart Windows. They'll be automatically reinstalled.Hi Allan, Thanks for the speedy response. I have already tried your first two suggestions without any success. A couple of questions regarding your third and 4th suggestions: - Where do I download the cdgone.zip file? - I didn't see any ATA Channels in Device Manager, just two IDE channels - should I uninstall them?You know what? Let's try this first: insert a bootable disc into the drive and reboot (make sure the optical drive is the first device in the bios boot device order). Does the system see the drive at boot? Quote from: Allan on April 16, 2014, 12:23:45 PM You know what? Let's try this first: insert a bootable disc into the drive and reboot (make sure the optical drive is the first device in the bios boot device order). Does the system see the drive at boot? I put a DVD in the drive, restarted the laptop pressing F9 to get to the BIOS setup utility. I then changed the boot order to start with the CD ROM and restarted it. All along, it keeps thinking that it's a CD ROM rather than a DVD RW with Light Scribe. The laptope started fine, though it took longer. However, the DVD still doesn't work and doesn't even recognise there is a disk in it!! Would dirty lens cause this?Is it a bootable disc?Oops, no it was just a DVD. How do I make a boot disc?This should take you to support divers download: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=ca&dlc=en&lc=en&product=3740562& FEEL free to ignore the Post above...Relevant link: A CD /DVD drive can have different lasers for each type. One of the lasers has burnt out and does not respond. http://www.tomshardware.com/forum/272630-32-drive-reading-dvds-reading-onlyThe other thing to keep in mind is that Windows by it's nature remembers what was in the drive last time it was used... Therefore if the last disc was a CD it'll report the drive errantly as a CD drive...instead of what it is. Just one of those quirks. Quote from: patio on May 16, 2014, 12:48:46 PM The other thing to keep in mind is that Windows by it's nature remembers what was in the drive last time it was used... Windows through to 2000 identified all Optical Disc Drives as Compact Disc or CD-ROM Drives. Windows XP and Later correctly identify media types (XP) and/or drive types (Vista,7,8). Vista, 7, and 8 all correctly identify a drive as a DVD-RW Drive even with an Audio CD in the drive. The Drive capabilities used to determine this are part of the built-in Driver. Interestingly, sometimes the Driver stack used for this purpose can become corrupted or otherwise encounter problems. The Driver stack for the Optical Drive can be refreshed from device manager. 1. Enter Device Manager (Windows Key+R, devmgmt.msc 2. Find the Optical Drive. It will be in DVD/CD-ROM Drives or a similar node of the tree. 3. Right-click and choose Uninstall. 4. Reboot When the system restarts it will reinstall the default Driver, this time re-writing the configuration entries. This could fix corruption caused by programs like registry cleaners (ironically) or even malware removal. My only other guess for why this could be happening would be if one of the four lasers had failed. (CD read/write, DVD read/write), if the DVD laser fails for example it might be reporting itself as a CD-ROM drive, though that sort of functionality doesn't seem like something that would generally be added to a device. This is assuming that the OS calls it a CD-ROM drive even at My Computer, where it would (Vista and later) identify the appropriate capabilities as DVD-RW. If it is simply only readong CD-ROM discs than it is definitely what Geek-pm mentioned- a failure of one of the lasers. So what i've seen happen time and time again is incorrect then ? ? |
|
86. |
Solve : getting blue screen after video driver update! how to fix?!!!!? |
Answer» getting blue screen after video driver update! update to amd video driver 14.4 from amd website, this years release. how to fix?!!!! error code is 0x0000000A . happens when trying to go into sleep mode and error shows, then computer restarts, then show message something cause an unexpected shutdown after booting back to desktop. how to fix? very urgent I need to put my system to sleep so it will cool down. how to fix? no I do not want to rollback or uninstall the driver. its making my GAMES look much better. and anyways I have gigabyte mobo, how to run start up repair, I dont KNO how to do it, please show me how.ROLL back the driver to the previous VERSION Quote from: computerNoob898 on May 25, 2014, 12:52:54 AM getting blue screen after video driver update!Then roll it back. Quote how to fix?!!!!You need to roll back the driver to fix the problem. I've never seen a Driver update INCREASE the quality of visuals in any game, so you are almost certainly a victim of placebo. I also question the adequacy of your systems cooling, if you actually need to put it to sleep to prevent it from overheating than you have more serious problems. |
|
87. |
Solve : Black screen after windows logo/ starting windows? |
Answer» So far what happens is that when i boot my computer it goes black after the starting windows part. I have tried to uninstall my DISPLAY drivers and then reinstall them. After unistalling them i was able to boot it however after the reinstall the same problem occurred. I have tried this with the previous, current and latest beta driver. |
|
88. |
Solve : please help me find drivers after reformat? |
Answer» Hi, Please could someone help me find where i can download the network/ethernet drivers for Pentium dual-core CPU E5300 2.6 GHz. I reformatted the C drive but forgot to back up the drivers and ca't seem to find them on the Intel website or elsewhere on the internet. thanks in advance -JJ |
|
89. |
Solve : usb ports are disabled, cannot do a backup to reinstall Windows? |
Answer» Is there another WAY to do a backup? all usb ports disabled , windows will not UPDATE, Microsoft said to backup & uninstall Windows & reinstall.Does you DVD BURNER work? try create a partition on that drive use the partition as the backup drive Stop already... There's more than 1 way to create backups without USB ports but why not repair them 1st ? ? Open Control Panel...right clik Every instance of USB roots and hubs and select uninstall...you will get a warning...ignore it. Upon re-boot they will all be re-installed... If this doesn't work post back for backup solutions...i know there's more that ONE way..what about checking the bios to see if the USB r dissable from there |
|
90. |
Solve : USB ports disabled on Win 7 wont update Code 31? |
Answer» The CAMERA & printer have yellow triangles next to them, along with all the FOLDERS F |
|
91. |
Solve : iomega back up? |
Answer» For some reason, I cannot access the window/cell that will activate a back up. Nor can I now find the window/cell that shows prior back up history. The drive is showing as recognized and the blue light indicates the device is working. You can SEE the device when you go to the "computer" screen and it shows how much memory is left but I can no longer see any back up history or the choice to start a back up. Can you help? |
|
92. |
Solve : HELP! My Internet Broadband Modem is Stolen? |
Answer» Is there a way I COULD locate who is using my modem? I can just CALL the ISP to terminate my subscription but I want to catch the thief first!! Short answer...NO. |
|
93. |
Solve : Wacom Intuos + Code 38 (Device Driver Issues)? |
Answer» My Wacom Intuos2 tablet randomly stops working, forcing me to restart the computer to re-enable it. Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38) I can't even roll back to a previous, functional device driver SINCE it's still running the initial version. (Nor does hitting "update" offer a solution, though admittedly I didn't really have high hopes for the automatic driver updater that came bundled with Windows 7.) I understand that from a functionality standpoint, I have a solution (to simply restart the computer) but that's relatively time-consuming for me, since I have references laid out, music queued up, etc. when I'm working on an IMAGE, and it's quite frustrating to set everything up repeatedly. Does anyone have any suggestions as to how to fix this error without resorting to a complete reboot? Screencap & extra info below. Quote OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit [recovering disk space, attachment deleted by admin]From your device driver, you need to fully un-install the tablet and do the install all over again. If that fixes the problem, please come back here and share. Otherwise,here re some more things. How old is the tablet? (Wacom Intuos2 tablet) Did you try to contact their support? http://us.wacom.com/en/support Before making a lot of changes, you should have tried the following: A. Boot in to safe mode and see if the problems shows. B. Try the device on another computer for one hour. There is the possibility that you need different drivers. Maybe not latest or best, just different. The newest drive may have a esoteric bug. To find out you either do a lot of testing or you get information from their sport people. Wacom is an important maker of input devices and they should give customers needed support. Have you recently REVIEWED the documentation? http://101.wacom.com/productsupport/manual/Intuos2UsersManual.pdf EDIT: Strong radiation files can make the tablet stop working. Do you have Bluetooth or Wi-Fi devices within two meters of the ttablet? Quote from: Geek-9pm on April 13, 2014, 09:26:15 PM How old is the tablet? (Wacom Intuos2 tablet) I don't, unless you count the computer's built-in WiFi. I actually accidentally figured out about potential signal interference once when I had my tablet too close to another, larger Wacom tablet -- I was worried that it was the cable, until I moved far enough away from the secondary tablet and everything suddenly started working. (At which point, I did some testing and figured out -- yeah, the bigger tablet was something I had to keep out of range if I wanted everything to function.) My particular laptop doesn't have Bluetooth, either. (Which is a shame, because the biggest problem people report with this computer is generally the sound system -- which is quiet and sort of tinny. And Bluetooth speakers are very convenient, but alas! It is not to be.) The Wacom manual is pretty cool, but (given when the product came out) rather out of date. Pages 48 & 96 are the closest it comes to talking about actual connectivity problems, but it's for... when Windows XP was new? (I used to use a Graphire, and the guides were ANCIENT. I patched them as much as I could, until even fan-made patches petered out because people apparently just weren't using them in conjunction with shiny new systems.) Because of how long I held onto my (ancient) Graphire, I am aware at least that the Wacom support can be pretty awesome -- but I'm not sure if it's actually the Wacom's fault? (I'd feel better about using the contact info on page 113, otherwise.) Pages 114 & 121 have some of the tests I'd already known about -- which is to say, it mentions checking to be sure that the light is on. (And it isn't. The USB port isn't even powering it.) The new driver didn't cause problems with my old laptop, either. (Unfortunately, that computer is... cranky, and not fun to work on. The tablet will function, but very little else.) I've had to swap out drivers to older versions before (see: "weird person who used Graphire tablet for far, far too long") but in this case, everything functions -- except for when it stops. Trying it on another computer for an hour? I've done that, but honestly, I'd rather use this laptop, provided I can fix the issue. (My old laptop has a problem with overheating and dying horribly. Other computers are DESKTOP PCs, which are currently configured for maximum comfort of their main users, which means I'd have to fiddle with the chair and the desk and the angle of the keyboard enough that restarting this computer indefinitely starts to look like the better option.) Also, the tablet is old. I have more than one (same generation, obviously) Intuos2 tablets, and it appears to not be tablet-specific. (I checked.) I'll boot in safe mode and check it out, next, I guess? And if that doesn't pan out, I'll give up and try contacting Wacom, maybe. Thanks for your time and advice; I appreciate it.OK. You have done as much as I could think of. If the Desktop PC never has this issue, then it must be specific to the laptop. The Wacom tablets very, very good for professional use. So likely Wacom would fix any problem with the drivers. SORRY I can not think of anything else. Quote from: Geek-9pm on April 13, 2014, 10:24:18 PM OK. You have done as much as I could think of. Don't be sorry! I really appreciate having someone else offer suggestions, since I'm flying mostly blind here. (I don't understand how drivers work, exactly, so I'm just trying whatever comes to mind.) Thank you very much for taking the time to consider my problem, and also to look into it. (Which -- I assume you did, if you had a link to the manual, and also figured out the potential issue with interference?) Your advice to contact Wacom seems sound. I may end up doing just that. Thanks again!When you do contact Wacom ask them about any power saving settings in the BIOS that can be adjusted... Quote from: patio on April 14, 2014, 07:03:47 AM When you do contact Wacom ask them about any power saving settings in the BIOS that can be adjusted...Oh dear! I already contacted them, and I hadn't included that. On the other hand, there's a limit on the number of characters (512, I think?) so I am not sure I could've fit that query in while still clearly explaining the problem. If I have the chance to ask at a later point, I will try and do so. May I ask why? (I know that the USB port still works when powering other, non-tablet devices, having used my brother's MP3 player to double check this.) |
|
94. |
Solve : 25 % of time computer does not go to sleep? |
Answer» I realized that my computer does not go to sleep or display does not power down 25% of time . I did a Powercfg -ENERGY in the cmd and it came up with this check file attatched report. how can i fix this issue Is it a laptop? If yes, return to default the power option settings and use the recommended power plan.looks like something else is causing my computer not to sleep can you check my updated log file. Quote from: Calum on April 06, 2014, 12:51:47 PM Looks from your report like Windows Media Player is preventing your system from sleeping, in power options check your settings under "multimedia settings" as they usually default to "prevent idling to sleep". [recovering disk space, attachment deleted by admin]No need to KEEP Quoting replies to your Post... Quote from: alyoob on April 07, 2014, 09:34:17 PM looks like something else is causing my computer not to sleep can you check my updated log file. Doesn't look like there's anything stopping it sleeping from that report - you just have USB device suspension disabled which shouldn't cause an issue, I have that disabled and my system goes to sleep if I want it to. Is there any pattern to when it refuses to sleep? E.g. do you have a certain program open, or is it after doing something specific?E-mail app phoning HOME... A/V protection app updating... MS updates... Or it could be any app running in the background.See if your Power Management tab on each USB Devices/Hub then untick the option. |
|
95. |
Solve : USB 3.0 won't work unless rebooted? |
Answer» Hi, I have 2 USB 3.0 ports on my laptop (specs below). When I start the computer after a hybrid shutdown and connect my Seagate Expansion portable hard drive, I get a message in PC settings which says "Device can perform faster when connected to USB 3.0 port" However if I restart my computer and reconnect it, it says "Connected to USB 3.0" I checked this a lot of times and the same thing happens every time, which leads me to wonder if some driver doesn't load during normal boot but loads during restart. I re-installed chipset software and EVERYTHING under USB controllers in device manager (Intel USB 3.0 eXtensible host controller etc.) but it doesn't work. Could anyone help me in solving this issue so that I needn't restart every time? Many thanks |
|
96. |
Solve : network card(Atheros AR5007 802.11b/g wifi adapter? |
Answer» my WIFI adapter not working ...I was browsing wirelessly and out of a sudden my wifi started giving problem |
|
97. |
Solve : Updated Drivers >>Things Went Wrong |
Answer» Hello, I recently downloaded AVG's Driver Update Program, it stated that I had 24 drivers out of date and it started to update them for me. During the update it also asked me to install 'AMD Catalyst Control CENTER', while CCC was installing my screen resolution got smaller (The best way I can describe this is, the screen was no LONGER going to the edges of my monitor, it had a small 2cm black box around the screen separating my screen and monitor) |
|
98. |
Solve : Video card not recognized after clean driver re-install - Any help appreciated!? |
Answer» Hello all, first of all, thank you for taking the time to read my post. I am not very well versed with this sort of thing, so I apologize for my ignorance. If I have left out any important information please let me know and I will do my best to provide it. |
|
99. |
Solve : toshiba satellite m45-s165 wont connect wirelessly? |
Answer» I had contracted a virus on this machine. Its running win xp sp2. After reloading the operating system and the drivers from the toshiba site, I found out that the computer does not connect wirelessly to my netgear router, which is a wireless router. I downloaded all the wifi drivers from that site (there are 4) but none of them seem to work. My computer can see the router, but when I try to connect by putting in the password, I get a message 'The network password needs to be 40bits or 104bits depending on your network configuration....' how can i fix this |
|
100. |
Solve : Computer freezes with installed graphics card drivers, not without? |
Answer» Title. |
|