InterviewSolution
This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 501. |
Solve : BIOS Update confusion? |
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Answer» Hi. I have a NAPA TAMS T-730/I with a Pentium Pro 200MHz and I have BIOS VERSION 2.0. What is the CORRECT update to download? The BIOS is from Acer.How much RAM has it got....and why are you updating the bios...CONTACT the manufacturers technical support division.I'm updating the BIOS because I get a "CPU BIOS Update Code Mismatch" error every time I start the computer. The Acer tech support website said to update the BIOS and the Stepping Code. It has 64MB RAM and a 2.1GB hard drive.download a diagnostic program like sisoftsanda who may tell you more.......or hold down the del or whatever key to get into the bios setup....is should be listed in there! [email protected]ked the first post.....we are my glasses It's CTRL + ALT + ESC and the current BIOS version is 2.0.Aflash Version 2.15..........its the only one listed?/ |
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| 502. |
Solve : Compaq Pressario R3000 problem? |
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Answer» my first thoughts were a reboot to factory settings but I wanted to avoid it if poss. IVE had to do that to my computer in the past and its such a shame to lose everything... jess..... |
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| 503. |
Solve : pc hangs during shutdown? |
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Answer» Try this patch: HTTP://support.microsoft.com/?kbid=307274 |
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| 504. |
Solve : MISSING CD ROM/RW DRIVES? |
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Answer» Hullo, could you PLEASE advise me on this. |
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| 505. |
Solve : cd rom drives missing????? |
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Answer» heyy, bscly WOT hpnd was that i installed a mobile fone onto my comp and sumhw it is installed on drive d: which is where my cd rom is supposed to be. i tried changing the destination of the cd rom to e: and restarted but still my computer doesnt show any cd rom drive. it's the same problem with my dvd rom and CDRW. it's windows xp but even when i insert an audio cd nothing comes up (i.e. that AUTOMATIC screen which says whether you'd like to play, view files, rip etc etc)it dusnt seem to read the cd; in either drives. i checked with device manager to see if there are ne problems and it says that the device is working PROPERLY. i don't understand ne of this!!! wot do i do?DOWNLOAD the reg patch cdgone>http://aumha.org/regfiles.htm |
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| 506. |
Solve : Reduced size network card? |
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Answer» I have a Dell 4600C that has a BUM, integrated network jack. I need to add a network card, but apparently need a reduced size card. Any ideas in make and model that would fit my PC?I see what you mean. |
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| 507. |
Solve : sata motherboards, are they also udma compatible?? |
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Answer» Having recently bought a new 300gig sata SEAGATE BARRACUDA hard DRIVE, then discovering my motherboard does not have sata connectors. I am wondering whether if i buy a new sata COMPATIBLE motherboard, will i also be able to plug in my old udma drive? |
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| 508. |
Solve : Sony CRT screen goes blank???? |
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Answer» I am having a problem on my 4 year old Sony e-200. I start the comp, and after about 30-45 mins. , the screen slowly goes black! sometimes it comes back after a few mins. and sometime I have to turn off the monitor for a few seconds and everthing is fine. Then it repeats after maybe 20 mins. or 5 hours later? But I have had situations when update drives sometimes make thing worse! That may be caused by an unstable OS environment. Users fault more often than it actually is the drivers fault. However, since videocard manufacturers constantly release new drivers, the solution for whatever has bothered you in the past is, if it is a known ISSUE, no doubt included. If you play games or make use of video editing software, it is highly recommended that you install the latest videocard drivers.roll back video drivers..........and power set the monitor to never..... Quote ...cord to tower, moved it around and all it did was freeze up comp. It was tight... Well, there's your problem. Bad connection. It might be tight, but somewhere it's broken. |
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| 509. |
Solve : Strange Beeping Sound? |
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Answer» My computer has recently started making a medium-pitched BEEPING sound at irregular intervals. I've tried restarting and leaving it off for a while. |
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| 510. |
Solve : NEC Floppy drive--Please help? |
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Answer» I have a NEC FD-1231M flopply drive that wont read diskette. It says "No ID mark address was found" when I insert a diskette. Though the same diskette work fine in ANOTHER computer. I've re-installed the driver, but no luck. Anyone with any ideas. Please HELP me. (PC running XP Pro)I would buy another FLOPPY drive and BUNG it in? |
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| 511. |
Solve : Computer Slow when playing games? |
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Answer» Well When I play Neverwinter Nights the computer is so SLOW even on low quality settings, the problem is my copmuter is a 3100+ AMD with 512MB Ram. I Even KILL all my processes to make it work and it is still slow. What can I do to make it faster?What is your video card and are your drivers up to date?Geforce 4 MX 420 64MB, My drivers are up to date tooIt seems you meet the game requirements, check here for yourself. |
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| 512. |
Solve : Computer locks up and shuts down randonly.? |
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Answer» My computer is locking up and shutting down randomly. When this happens it won’t boot up until I remove the ram and reinsert it. Then it works just fine for a while but, as before, it will suddenly SHUT down and I have to redo the process mentioned above to get it to work again. I’m using Windows XP Professional. ...The maximum temp of the cpu was 98 degrees F when the computer failed...The strange thing is that when it fails it won't reboot right away unless I wiggle the ram... 98F (37C) is normal. From you description, it sounds like a bad RAM connector. When the computer warms up, it expands and some of the connections to the RAM module are lost. Could you have possibly damaged the RAM connectors at some POINT in time? |
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| 513. |
Solve : Monitor damaged by magnet? |
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Answer» Hi, |
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| 514. |
Solve : Blurry Monitor? |
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Answer» My monitor just went bad after 9 months. Everything is readable but blurry (like reading newspaper WITHOUT reading glasses). Color and SHAPES are fine. Computer is about 5 YEARS old. Monitor problem or video card? How do I troubleshoot?The monitor is most likely USED up. |
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| 515. |
Solve : Changing the IRQ of hardware devices in XP? |
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Answer» Windows XP does not let me configure the IRQ of devices such as the soundcard. The option to do is simply greyed out. Note that Windows 2000 and XP cannot rebalance resources in the same WAY that Microsoft Windows 98 does. After PCI resources are set, they generally cannot be CHANGED. Then why does Microsoft recommend you change IRQ settings should a conflict have occured?Well IRQ's - Prioritizing Start/Run/Regedit HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\PriorityControl. Create a new DWORD value called IRQ8PRiority and set the data to 1, reboot. And what exactly will that do?read your post that you have written! --------------------------------------------------------------------- Quote:#~ Windows XP does not let me configure the IRQ of devices such as the soundcard. The option to do is simply greyed out. velociraptor That doesn't quite answer my question, Merlin. I assume that from what you are trying to tell me, you are saying the options will be avaible again. Correct? Yes:).........backup reg before making any changes as always........... Adding that registry value did NAUGHT but making Internet images load slower..This may shed some light: http://support.microsoft.com/default.aspx?scid=kb;en-us;315278&FR=1&PA=1&SD=HSCH Good luck. That does indeed explain. Are you not able to change IRQ settings either, Sidewinder?Either I've been incredibly lucky or XP really knows what it's doing. Haven't had any conflicts either with this laptop (xp home) or my desktop (xp pro). Which is good cause I wouldn't know how to go about fixing. I was under the impression that the HAL checked out all your devices and assigned the IRQ's accordingly. This laptop has 9 devices on IRQ 10. From what I read, XP does not rebalance the IRQ's like Win98 did. You can force another HAL during installation (I guess this is for the DIY crowd): http://support.microsoft.com/kb/299340/?FR=1 Is your soundcard in conflict? I wish to lower the IRQ of my soundcard to an IRQ below 10 or 7. This will help me better configure the sound drivers for older games, as they often do not allow you to go higher than 7 or 10. Although often IRQ 5 or 10 will work for SoundBlaster Pro configuration, but the sound is choppy. Am I wrong in thinking that lowering the IRQ would help solve this problem? I think I shall leave it up to HAL, not quite worth reformatting...either remove the sound card from the device manager and re-boot >>and see ifwinxp allocates an new irq for it ........or take the card out and put in in another port.... |
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| 516. |
Solve : Magnetic Screwdriver? |
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Answer» My fan has become really LOUD. So, I thought its about time to clean the inside of my computer and the fan. But what I did was, I opened up the fan case using a magnetic screwdriver (Idiot Me). I did not touch any of circuits and actual hardware with the screwdriver. I did it this morning and every things seems fine except that firefox is ACTING up. Unto the question: I was wondering am I likely to see any damage done to my computer later on? |
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| 517. |
Solve : USB Memory Stick help? |
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Answer» Hi, I have recently PURCHASED a Santec USB MEMORY STICK with password protection. The only thing is i dont know how to password protect the folders on it. I am sure its some thing so easy but its now starting to annoy me!!! Can ANYONE HELP please |
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| 518. |
Solve : Events Viewer System? |
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Answer» Hi i have been playing an online GAME but now an then my computer keeps crashing. So i looked in the Events Viewer System to see if there was anything there. There was, I get the error message listed below but i dont understand what it is and is asking me to do. This Error message has popped up a few times in the log. Can SOMONE be ABIT more specific what this is and what i need to do. |
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| 519. |
Solve : Power Supply Problems?? |
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Answer» Ive been having some problems with my computer, and was thinking the problem was an inadequate power supply. I figured i should run it by you guys first, and see what u think before i go RUSHING out to buy a new power supply. |
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| 520. |
Solve : printer: Cyclic redundancy Check? |
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Answer» i have pentium 3, 1 ghz comp. with windows 98. my hp printer is not PRINTING and is giving error 'Cyclic redundancy Check'. only headline of PAGE is printing. pls help.more info......how MANY usbs devices is attached to your pc?.....TRY removing the printer from the device manager and uplug the hp printer and re-boot pc.....now UNINSTALL the software and re-boot......now load the software first......and then attach the usb printer....... |
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| 521. |
Solve : TV Tuner and Laptop? |
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Answer» OK I'm LOOKING for a laptop for $1000-$2000 that will be fast enuff to save movies as well as copy screen shots of my xbox games. I also like to use Photoshop alot for editing images and I play some games but nothing with great graphics (just football simulations, besides being resource hogs they ARENT BAD) Last but not LEAST, I'd like to be able to get online at my favorite hot spots... A guy on the chat suggested these two things below: http://www.pcconnection.com/ProductDetail?sku=5479954&SourceID=k40132: TV Tuner http://www.toshibadirect.com/td/b2c/cmod.to?seg=HHO&coid=-28641&sel=0&rcid=-26367&ccid=1291021: Laptop my concern with this is the recuirements for the TV Tuner is 700 GHz while the laptop only has 500... isn't that right? Any better computer suggestions I will take happily... |
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| 522. |
Solve : Please help ! Keyboard problem !? |
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Answer» Can someone out there help me ? This is URGENT ! Whenever I press some key LIKE "O" , it will automatically come out "qweru" instead of the letter "O" why is it like this ? When I restart the problem ALSO OCCUR when I type my password with "O".I have to press Page Up and letter "O" to GET the only O instead of the combinations.Can anyone help me with this ? |
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| 523. |
Solve : web cam questions? |
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Answer» Hey, i had a general question here. im doing some work for a friend and it deals with webcams. so this is the current situation. he WANTS to put a webcam in his clients house who lives a good DISTANCE AWAY, and he wants to be able to view it from his computer at work/home. how would i go about setting this up and what would be involved? anyhelp WHATSOEVER would be greatly appreciated. Thankswhy does he need to do this?.......whats wrong with remote access......he would need software to run a webcam......and the pc left on......Kinky. |
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| 524. |
Solve : Drive Still Alive? |
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Answer» This is kind of hard to explain, but here goes. |
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| 525. |
Solve : Icons On desktop changing? |
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Answer» Why dose my icons on my desktop keep changing? the little PICTURE to identify the icon KEEPS changing to something weird. why?Are you the only person that USES your computer? |
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| 526. |
Solve : Blowing Power Supply? |
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Answer» hello I hope someone can help me i have went thought 4 power supplys this year they keep blowing...All i have in my computer is |
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| 527. |
Solve : starting from scratch?? |
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Answer» please help.... i am a new comer to the pc land!!! i have just been given a dell pentim 4 pc with only windowsxp and office installed... i was told that i need to get a modem to be able to access the internet... i havent got a clue which one to get and what to do with it.. i am assuming that i need an external modem?? i would like to be able to go for dial up connection if this helps?? please help me as i am not clued up thankyouIf you went for broardband most isp supply you with an ADSL modem...in with the deal....is cheaper to go broardband than dial up.....if you wish to for dialup...currrys/dabs/etc sell 56k modems....which plug in the port in your pc case......Well friend....yes there are two types of modems. One is external and other is Internal. The internal Modem connects to the board through PCI slot (normally white in color on the motherboard) and external modem through USB port. External is powerfull, handles more data and has better performance than Internal modem. You can use these modems only if you plan to connect to the internet through Dial Up Connection. If you want to use Broadband or DSL than you must buy Router. |
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| 528. |
Solve : Linksys Wireless Card? |
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Answer» I keep getting "External exception code E06D7363" from my Linksys wireless CARD. I can get onto the internet with it, but the message won't QUIT. Any help??Has the error occured directly after INSTALLING the card? |
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| 529. |
Solve : Screen Blackouts? |
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Answer» Every now and then my screen randomly blacks out, sometimes disabling the mouse (the red light turns off). |
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| 530. |
Solve : Wich graphics Card Plz? |
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Answer» Hi |
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| 531. |
Solve : maxtor160Gb showing 32Gb? |
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Answer» I have fitted a Maxtor 160Gb DiamondMax drive in an external housing with usb 2 connexxion. It is formatting as 32Mg : it was formatted when I acquired it.. My PC doesn't have a floppy drive so I can't run maxblast from a:/ drive. How can I get the drive back to factory state so I can get the proper capacity. Any suggestions greatly appreciated.more info on system used.....win xyz......USING XP professional on a 4 month old HP pavilion with athlone 64 chipAdministrative Tools--Computer Management--Disk ManagementFROM THE MAXTOR KNOWLEDGE DATABASE. |
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| 532. |
Solve : Do I REALLY need to do this?? |
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Answer» I'm using a Dell Dimension Laptop, P4 with 1Gig of RAM to project moving video onto a dual screen format (monitor and projector) AND recording live video at the same time via Magix Studio Pro 2004 Deluxe. My video has begun to get "jumpy" and slow. |
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| 533. |
Solve : Upgrade opinions? |
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Answer» }{'lo! I have a question (don't we all ). Im THINKING about uprading one of my MACHINES from this motherboard : |
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| 534. |
Solve : BIOS-Hardware monitor???? |
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Answer» Im getting ready to flash my BIOS and I notice that on the ASUS site it has two versions of the BIOS update, one with hardware monitor and one without. |
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| 535. |
Solve : LCD Monitor went blank? |
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Answer» My 17" LCD monitor, made by Certified Data is 2 years old and has been working perfectly until I booted the computer the other morning and poof, the monitor screen remained black, although the power light is steady green. |
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| 536. |
Solve : External HDD Freecom FHD2? |
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Answer» Recently, the external HDD (USB 2.0/40GB 5400RPM/FAT32 preformatted) has begun to show SIGNS of wear and tear. |
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| 537. |
Solve : System model n/a????? |
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Answer» When i went into the dxdiag MENU, adjacent to system manufacturer and system model, it states not available. |
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| 538. |
Solve : windows 2000 - sounds play fast? |
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Answer» Just inherited a Dell Windows 2000 COMPUTER from a family member. All works fine except... I tried doing the update through "driver update" under the soundcard on the hardware tab of "sounds and multimedia" on control panel, but the only drivers it found were repeats of the same intel driver I already have installed. That only works when you have the proper drivers in your possession. AC'97 Soundcards are not manufacturer by Intel. You were most likely looking at your videocard. You most likely need to visit the following webpage to find the correct drivers. Real tek AC'97 Audio CODECs.Thanks for your advice - meanwhile, I had gone to Dell's website and finally found the right support forum for the computer I have. And, sure enough, I searched and found other posts with the same problem and the replies gave a patch/soundmax driver update designed for the dell computer (the other ones I had tried must not have been for dell, and maybe that's why they didn't work). All seems to be working properly now! Let's hope it stays that way! Thank you so much for all of your quick replies today.Great to hear! Come on back and see us should you have any more questions! [glb]Flame[/glb]Glad to hear you worked it out! And remember: A question not asked, is an answer not received Cheers! |
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| 539. |
Solve : New Speaker Recommendations? |
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Answer» I think it's time to buy new speakers. The ones I have now are pretty OLD and I wouldn't MIND a new speaker system now that the one I have was damaged by lightning, I think. I have a Creative Labs Sound Blaster Extigy so I WOULD prefer Creative speakers. Also, I don't have much room in my room so 2.0 or 2.1 speakers with a subwoofer is best. Actually, I'm looking now and 5.1 might work, it would require some wiring, but I think I would be ABLE to pull it off. So, if you know a good speaker system with a decent wattage and decently priced ($100 is the max I would probably spend, but I have a job so I can stretch that a bit if need be, just no speaker over $200). TIA.Also, if there is a nice pair of 5.1 wireless speakers that would be best so I wouldn't have to go through the attic or make a wire mess in my room. But, something tells me a pair of wireless speakers would be costly.Well for about $150.00 you can get the incredible Logitech Z-5300e (280 watts, THX CERTIFIED!!!) speaker system. It truly is a marvel speaker system, and guaranteed to please. |
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| 540. |
Solve : Just a question, not really a problem.? |
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Answer» I have a computer with two memory slot. I also have two memory sticks, one 512mb, and the other 256. Can I run both of these, or do they have to be the same size? I KNOW older computers had too be, but this is fairly new p4, 2.53MHz, and can hold up to 1G of RAM.They do not have to be equal in amount. However, they do need to be equal in speed for better performance. |
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| 541. |
Solve : CD-ROM Error? |
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Answer» I looked in the event VIEWER window and there was a cd-rom error STATING that it has a BAD block. What does this mean?RUN the defrag......or DISK check program......for the hard drive......if you a bad block on a cdr/w rom disk.......it maybe a faulty cdr/w disk....or it wass not writen to properly..... |
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| 542. |
Solve : 2nd drive not appearing? |
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Answer» I have a HD from a broken machine, that works fine, but I am not sure if it was wiped etc. I basically don't know what is on it, but I know it works. |
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| 543. |
Solve : Westell DSL Modem not recognized? |
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Answer» Hi all, |
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| 544. |
Solve : no DCIM file on my SD card? |
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Answer» hello i NEED some HELP i have DELETED the DCIM file from my SD card can ANYONE tell me if i can replace this file and how to do it |
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| 545. |
Solve : Getting a new power supply? |
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Answer» I purchased a new computer two DAYS ago and today I bought a NVIDIA GeForce 6800GT OC PCI-E graphics card which requires at least 350W power. I never took out a power supply out before and don't know much about it. After taking mine out I saw that it was a 320W, so I went to a store and got pretty much a random 400W one. I put it inside the computer and started connecting ports, but there was nothing to connect to the hard drive. What do I need to know about my computer to buy the right power supply? And will too much more than enough power damage it? Quote 1. What do I need to know about my computer to buy the right power supply? 2. And will too much more than enough power damage it? 1. I. You need to know what kind of form factor your mainboard is. Most likely ATX. Most PSU are ATX. II. You need to know what kind of drive connectors you have. SATA or ATA. Most newer power supplies feature both. If not, you can often obtain ATA to SATA power conversion cables. SATA is a black thin connector, ATA is a thick white connection with 5 PINS inside the plastic casing. III. You need to know the amount of Wattages your computer requires. Power Supply Wattage calculator is an excellent web site to do so. 2. A more POWERFUL PSU will not damage system components as it will not attempt to deliver more power unless DEMANDED by your system. A PSU of 300 Watts or more is recommended for modern systems.Thanks, that explains why I couldn't plug it into the port. Another question, on the power supply box there are powers for AC Input and DC Output. Do I need them to be at certain powers to connect them to the computer or are they there just to SHOW what power are the outputs?Are you referring to the switch that shows either 230 Volts or 115 Volts? |
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| 546. |
Solve : locked keyboard? |
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Answer» my advent laptop keyboard has locked itself. ie. when i press the keys with a box in the TOP righthand corner, that is what i get, and i cant get a capital. You can tell from this posting what i get but to illistrate better if i press u ,i get 4 ,and i dont` know how to unlock this function. |
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| 547. |
Solve : CD Drive Broken... Again? |
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Answer» Umm... My CD Drive will not OPEN and it will not read the disc that is stuck in there. Putting the paperclip in the hole does not work. Can someone help me (again)? Thanks. shutdown pc ........and restart it.....now see if the disk will eject........ you may have a damged cd disk.....No, I tried that and it didn't work. And the CD works fine in my other COMPUTER... so... any ideas??maybe the drive needs cleaning.......you may have to force the DRAWER open........try the paper clip again.....I did manage to GET the drive open by forcing it with the paper clip... but how do I clean a drive? I've never done that before... |
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| 548. |
Solve : computer does't recognize hard drive? |
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Answer» I just BOUGHT this hard drive, and my computer does't recognize it. Do I need to FORMAT it, or something, if so what do I need to do? |
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| 549. |
Solve : USB external hard drive? |
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Answer» I use a USB external hard drive (portable, i.e laptop computer) by USING two laptop hard disk (chaining ONE after another) last time i remove one hard disk and attache the another one during this time i attahced WRONG pin ie. for USB hard drive socket pin no. 3 with Hard disk pin No. 1. then power on. |
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| 550. |
Solve : External Hard drive suddenly unformated? |
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Answer» This has happened a few times now. I have a maxtor 200gig hard drive hooked up to xp through a usb port. Everything is fine and then one day I turn on my compurt and I am told the drive is unformated. I know its formated casue it has all my BACK-up info on it and it just worked 2 minutes ago. If I format it I will loose the data. What is going on? is it hardware or Xp, and how do I get the data back? |
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