InterviewSolution
This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
What Is Training? |
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Answer» TRAINING an erudition PROCESS that EMBROILS the procurement of knowledge, honing of skills, rubrics, or change in insolences and components to enhance the employees performance. List out steps to make Training Effective for Employees. Training an erudition process that embroils the procurement of knowledge, honing of skills, rubrics, or change in insolences and components to enhance the employees performance. List out steps to make Training Effective for Employees. |
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| 2. |
What Is The Difference Between Training And Learning? |
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Answer» Training: The emphasis of training is on the development of skills. Training is about divulging new information and making us cognizant on how to make use of the information. Training is also HOOKED on to the awareness of the trainer. Learning: Learning is focused on how an individual SMEARS to the new information that he has received from training. Learning is the course of altering people’s understanding and slant to organizational as WELL as personal vagaries. Learning is an ELONGATED process that often integrates training, evolving and PREPARING individuals with the tools to be competent enough to handle both known as well as unknown challenges. Training: The emphasis of training is on the development of skills. Training is about divulging new information and making us cognizant on how to make use of the information. Training is also hooked on to the awareness of the trainer. Learning: Learning is focused on how an individual smears to the new information that he has received from training. Learning is the course of altering people’s understanding and slant to organizational as well as personal vagaries. Learning is an elongated process that often integrates training, evolving and preparing individuals with the tools to be competent enough to handle both known as well as unknown challenges. |
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| 3. |
How Are Training Needs Identified? |
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Answer» The TRAINING needs can be identified in a NUMBER of ways, they are: The training needs can be identified in a number of ways, they are: |
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| 4. |
How Are Performance Appraisal And Training Need Assessment Related? |
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Answer» One of the WAYS to identify the need for TRAINING is through performance appraisal. The motive of performance appraisal is to not only judge the performance of the employee but ALSO on the skills of the employee. While conducting a performance appraisal you not only CHECK whether the employee has been able to achieve his targets but also a 360 degree feedback is taken from his colleagues, CLIENTS as well as other business delegates with whom he is interacting with on a daily basis. Based on the evaluation of the performance appraisal as well as the feedback forms his colleagues and other people involved for businesses purposes you can identify the area on which the employee needs training. One of the ways to identify the need for training is through performance appraisal. The motive of performance appraisal is to not only judge the performance of the employee but also on the skills of the employee. While conducting a performance appraisal you not only check whether the employee has been able to achieve his targets but also a 360 degree feedback is taken from his colleagues, clients as well as other business delegates with whom he is interacting with on a daily basis. Based on the evaluation of the performance appraisal as well as the feedback forms his colleagues and other people involved for businesses purposes you can identify the area on which the employee needs training. |
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| 5. |
How Would You Evaluate The Results Of Training? |
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Answer» Evaluating training is a continuous process. You need to keep evaluating the process right from analysing the training need to the completion of training. i. PARTICIPANT satisfaction as well as reaction: This is the basic way of evaluating the results of training. Often this is the starting and ending way to evaluate the results of training. How satisfied the participants are from the training is the main criteria of evaluation and the positive results of the training are based on the satisfaction of the employees. Evaluating training is a continuous process. You need to keep evaluating the process right from analysing the training need to the completion of training. i. Participant satisfaction as well as reaction: This is the basic way of evaluating the results of training. Often this is the starting and ending way to evaluate the results of training. How satisfied the participants are from the training is the main criteria of evaluation and the positive results of the training are based on the satisfaction of the employees. |
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| 6. |
Explain Following Job Training Methods: |
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Answer» a. Coaching – The goal of coaching is to improve the performance of the EMPLOYEE. Coaching focuses on the individual NEEDS of an employee and is CONSIDERED to be less formal than any other type of training. iv. Follow up – the trainer follows up with the employee so as to avoid any kind of mistakes made by the trainee. a. Coaching – The goal of coaching is to improve the performance of the employee. Coaching focuses on the individual needs of an employee and is considered to be less formal than any other type of training. iv. Follow up – the trainer follows up with the employee so as to avoid any kind of mistakes made by the trainee. |
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| 7. |
Explain Following Forms Of Training Done With Games And Simulation: |
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Answer» a. Behaviour Modelling – In this kind of training the trainees are usually shown a video of a PROSPECTIVE person, in which the behaviour or any particular process is video – taped for the trainees to learn from that video and behave accordingly. a. Behaviour Modelling – In this kind of training the trainees are usually shown a video of a prospective person, in which the behaviour or any particular process is video – taped for the trainees to learn from that video and behave accordingly. |
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| 8. |
What Do You Know About Following In Computer Based Training? |
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Answer» a) Intelligent Tutorial System – This system makes use of artificial intelligence in training. In this, the system acquires through the rejoinders of the trainee. a) Intelligent Tutorial System – This system makes use of artificial intelligence in training. In this, the system acquires through the rejoinders of the trainee. |
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| 9. |
What Do You Know About Following Traditional Methods Of Training? |
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Answer» a. Demonstration – The trainer demonstrates the way an EMPLOYEE can perform his regular chores at the work place while avoiding any complex situation. In case faced with any complex situation, the trainer also helps in dealing those complex situations. a. Demonstration – The trainer demonstrates the way an employee can perform his regular chores at the work place while avoiding any complex situation. In case faced with any complex situation, the trainer also helps in dealing those complex situations. |
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| 10. |
What Is The Importance Of Communication Within An Organisation? |
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Answer» Communication within an organization is ONE of the key elements RESPONSIBLE for its SUCCESS and congenial atmosphere. Better communication in an organization brings following results: Communication within an organization is one of the key elements responsible for its success and congenial atmosphere. Better communication in an organization brings following results: |
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| 11. |
How Can Better Communication Help In Effectively Implementing The Change Management? |
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Answer» COMMUNICATION plays an extremely important role in the process of implementing change. RESISTANCE to change OCCURS because of: However, all these problems can be better managed with open and clear communication. Communication plays an extremely important role in the process of implementing change. Resistance to change occurs because of: However, all these problems can be better managed with open and clear communication. |
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| 12. |
What Is The Role Of Hr Department In Internal Communication In An Organisation? |
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Answer» In SMALL to medium size organization usually it is the HR department which initiates and establishes the process of internal communication. HR department is the one that lays down various EMPLOYEE related policies and has the complete INFORMATION about their IMPLEMENTATION. So, HR department play a vital role in the implementation of internal communication system in an organization. In small to medium size organization usually it is the HR department which initiates and establishes the process of internal communication. HR department is the one that lays down various employee related policies and has the complete information about their implementation. So, HR department play a vital role in the implementation of internal communication system in an organization. |
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| 13. |
What Are The Various Tools That Can Be Used For An Effective Internal Communication? |
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Answer» VARIOUS tools which can be used for an EFFECTIVE INTERNAL communication are: Various tools which can be used for an effective internal communication are: |
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| 14. |
What Is The Role Of Communication In Implementing An Effective Disciplinary System? |
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Answer» Every organization requires some work ethics and DISCIPLINARY system to be followed for efficient working and maintaining work culture. However it is a big challenge to ENSURE that the disciplinary system is properly implemented. Communication plays an EFFECTIVE ROLE in efficient implementation of the system. Some of the activities that can be done to ensure the implementation of an effective disciplinary system are: Every organization requires some work ethics and disciplinary system to be followed for efficient working and maintaining work culture. However it is a big challenge to ensure that the disciplinary system is properly implemented. Communication plays an effective role in efficient implementation of the system. Some of the activities that can be done to ensure the implementation of an effective disciplinary system are: |
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| 15. |
What Is The Importance Of Communication While Taking A Disciplinary Action? |
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Answer» A DISCIPLINARY action can invoke a feeling of mistrust AMONG not only the employee against whom the action is being taken but also his fellow employees. In order to avoid this feeling of mistrust against the employer, it is important to: And, all these can be achieved only if you have clear communication system in place. A disciplinary action can invoke a feeling of mistrust among not only the employee against whom the action is being taken but also his fellow employees. In order to avoid this feeling of mistrust against the employer, it is important to: And, all these can be achieved only if you have clear communication system in place. |
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| 16. |
What Makes Effective Internal Communication Difficult? |
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Answer» The major difficulties FACED by the ORGANIZATIONS in implementation of an effective internal communication system are: The major difficulties faced by the organizations in implementation of an effective internal communication system are: |
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| 17. |
What Tools Do You Propose To Use For Communication With Virtual Work Force? |
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Answer» Tools which you can USE to communicate with virtual work force include: Tools which you can use to communicate with virtual work force include: |
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| 18. |
Which Tools Do You Propose Should Be Used For Communication During Crisis? |
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Answer» Tools which you can use for communication during crisis are: Tools which you can use for communication during crisis are: |
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| 19. |
What Is The Difference Between Training And Development? |
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Answer» The basic difference between training and development is: The basic difference between training and development is: |
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| 20. |
How Do You Keep Current With The Latest Developments And Ideas About Business Training? |
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Answer» Focus on your motivation for PROFESSIONAL development and LEARNING. Do you ATTEND seminars, subscribe to RELEVANT publications, do research on the internet etc. Focus on your motivation for professional development and learning. Do you attend seminars, subscribe to relevant publications, do research on the internet etc. |
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| 21. |
What Training Methods Have You Used And Which Have Proven The Most Effective In Your Experience? |
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Answer» Professional trainers use a variety of methods including role PLAYING, simulation, LECTURES, case studies. Assess the training needs of the employees, determine which SKILLS and knowledge need to be learned and then decide on the most appropriate training method for imparting these SPECIFIC skills, abilities and knowledge. The method must match the PARTICIPANTS profile and needs and the learning material. Professional trainers use a variety of methods including role playing, simulation, lectures, case studies. Assess the training needs of the employees, determine which skills and knowledge need to be learned and then decide on the most appropriate training method for imparting these specific skills, abilities and knowledge. The method must match the participants profile and needs and the learning material. |
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| 22. |
What Do You Consider The Key Criteria For Training To Be Effective? |
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Answer» When answering trainer interview questions about effective training relate it to actual examples. Effective training means the employees are ENGAGED in the training, learn new skills, ideas and knowledge. The PROCESS enhances employee self esteem and instills confidence and motivation. The participants are able to transfer effectively what has been learned into the WORK ENVIRONMENT. The training meets the employee's development and training needs and helps fulfill the organization's goals and OBJECTIVES. When answering trainer interview questions about effective training relate it to actual examples. Effective training means the employees are engaged in the training, learn new skills, ideas and knowledge. The process enhances employee self esteem and instills confidence and motivation. The participants are able to transfer effectively what has been learned into the work environment. The training meets the employee's development and training needs and helps fulfill the organization's goals and objectives. |
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| 23. |
Describe A Recent On-the-job Training Activity You Facilitated? |
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Answer» On the JOB training presents its own CHALLENGES including distractions, lack of STRUCTURE and nervousness from the employee. Take a specific EXAMPLE and discuss how you managed the DIFFICULTIES. On the job training presents its own challenges including distractions, lack of structure and nervousness from the employee. Take a specific example and discuss how you managed the difficulties. |
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| 24. |
Tell Me About A Recent Training Program That You Ran. How Did You Make Sure That The Skills Were Successfully Transferred To The Work Situation? |
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Answer» Learning transfer is an ongoing process. WAYS of assessing the degree of transfer include OBSERVATION, talking to SUPERVISORS, customers, colleagues and getting feedback from the employee. Focus on key requirements for TRAINING transfer starting with a training program that is properly linked to REAL work life experience to manager and supervisor support and reinforcement back on the job. Learning transfer is an ongoing process. Ways of assessing the degree of transfer include observation, talking to supervisors, customers, colleagues and getting feedback from the employee. Focus on key requirements for training transfer starting with a training program that is properly linked to real work life experience to manager and supervisor support and reinforcement back on the job. |
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| 25. |
How Have You Gone About Identifying Employee Training Needs In The Organization? |
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Answer» Finding out training needs includes communicating with managers and supervisors, conducting surveys, talking to the employees and observing on the job PERFORMANCE. Analyzing performance management FEEDBACK and ORGANIZATIONAL, departmental and operational needs. GIVE a specific example. Finding out training needs includes communicating with managers and supervisors, conducting surveys, talking to the employees and observing on the job performance. Analyzing performance management feedback and organizational, departmental and operational needs. Give a specific example. |
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| 26. |
What Has Been The Most Difficult Training Situation That You Have Had To Deal With And What Did You Do? |
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Answer» TRAINING employees can present many challenges. Some common difficulties include lack of manager or supervisor support, disinterest and lack of motivation from the employee, lack of ENGAGEMENT from participants and poor learning transfer to the job. The key to answering these trainer interview questions is to explain how you analyzed why the difficulty occurred and what actions you took to IMPROVE the SITUATION from redesigning the training to conducting FEEDBACK workshops with participants and supervisors. Training employees can present many challenges. Some common difficulties include lack of manager or supervisor support, disinterest and lack of motivation from the employee, lack of engagement from participants and poor learning transfer to the job. The key to answering these trainer interview questions is to explain how you analyzed why the difficulty occurred and what actions you took to improve the situation from redesigning the training to conducting feedback workshops with participants and supervisors. |
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| 27. |
Give Me An Example Of A Learning Intervention You Implemented Which Was Successful. Why Do You Think It Worked Well? |
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Answer» Take the interviewer through each step of the training process from identifying the training needs to designing the RIGHT learning intervention, to PRESENTING the training program and EVALUATING the effectiveness of the intervention. Highlight the key skills you used from problem assessment to decision-making to presentation skills to EVALUATION skills. Take the interviewer through each step of the training process from identifying the training needs to designing the right learning intervention, to presenting the training program and evaluating the effectiveness of the intervention. Highlight the key skills you used from problem assessment to decision-making to presentation skills to evaluation skills. |
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| 28. |
What Specific Skills Do You Bring To The Trainer Position? |
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Answer» Refer to the essential SKILLS and behaviors that every successful trainer needs. These include technical skills such as knowledge of adult learning principles, business core competencies such as knowledge and understanding of basic business principles and ORGANIZATIONAL BEHAVIOR and personal competencies such as planning and organizing skills, information gathering and ANALYSIS, communication and presentation skills, coaching skills, adaptability, creativity and resilience. Support your answer with work RELATED examples. Refer to the essential skills and behaviors that every successful trainer needs. These include technical skills such as knowledge of adult learning principles, business core competencies such as knowledge and understanding of basic business principles and organizational behavior and personal competencies such as planning and organizing skills, information gathering and analysis, communication and presentation skills, coaching skills, adaptability, creativity and resilience. Support your answer with work related examples. |
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| 29. |
How Would You End Your Training Session? |
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Answer» The well EXPERIENCED trainer would END the training session with the summary of the whole session/story/real life BUSINESS EXAMPLE/ feedback mechanism to EVALUATE the usefulness of both the training session and trainer as well. The well experienced trainer would end the training session with the summary of the whole session/story/real life business example/ feedback mechanism to evaluate the usefulness of both the training session and trainer as well. |
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| 30. |
As A Trainer, What Are The Steps You Would Undertake To Make The Long Training Session Not Boring To The Employees? |
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Answer» The following are the steps to be undertaken to make the long training session not boring to the trainees/employees:
The following are the steps to be undertaken to make the long training session not boring to the trainees/employees: |
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| 31. |
What Qualities Does A Company Expect In A Trainer? |
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Answer» The qualities of a good trainer are as follows:
The qualities of a good trainer are as follows: |
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| 32. |
What Is The Role Of A Trainer In A Company? |
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Answer» The role of a TRAINER is to DEVELOP a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way.
The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. |
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| 33. |
What Are The Key Issues That Should Be Addressed In The Design, Conduct, And Evaluation Of Training Programs? |
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Answer» The following are the key issues to be addressed for a successful training PROGRAM:
The following are the key issues to be addressed for a successful training program: |
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| 34. |
What Are The Different Methods You Could Use In Training Employees? |
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Answer» There are DIFFERENT training methods like on-the-job techniques, off-the-job techniques, role playing, SIMULATION, internship, APPRENTICE SHIP, lectures, case analysis, laboratory training methods etc. There are different training methods like on-the-job techniques, off-the-job techniques, role playing, simulation, internship, apprentice ship, lectures, case analysis, laboratory training methods etc. |
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| 35. |
How Would You Ensure That The Training Is Effective For An Employee Within The Company? |
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Answer» The training is effective in all means if it:
The training is effective in all means if it: |
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| 36. |
What Is On And Off The Job Training? |
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Answer» On-the-job TRAINING is a type of learning process that usually occurs in an actual work ENVIRONMENT i.e. an employee will be learning the new job roles and responsibilities while undergoing this training. On-the-job training is a type of learning process that usually occurs in an actual work environment i.e. an employee will be learning the new job roles and responsibilities while undergoing this training. |
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| 37. |
Difference Between Training And Development? |
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Answer» TRAINING means learning new things and REFRESHING old one. DEVELOPMENT means IMPLEMENTING the learned session and Finiding new ONES. TRAINING means learning new things and refreshing old one. DEVELOPMENT means Implementing the learned session and Finiding new ones. |
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| 38. |
What Is Training? What Are The Objectives Of Training Department? |
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Answer» Training is defined as a continuous learning process in which the employees will acquire knowledge, enhance professional skills and improve attitudes and behaviors to excel well on the job. Training is defined as a continuous learning process in which the employees will acquire knowledge, enhance professional skills and improve attitudes and behaviors to excel well on the job. |
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