This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 6251. |
Solve : Will upgrading to windows 7 fix my windows vista registry problems?? |
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Answer» Most of my registry is either corrupted, or gone. I am posting this on a different computer, because I cannot get mine to boot up. Occasionally I can get it to the desktop, but then I get an error message saying "windows cannot find C:\Windows\System32\mrt.exe". I tried going to Run and then typed "msconfig", but got a message saying "windows cannot find C:\Windows\System32\msconfig.exe". Then it froze again. Installing 7 will wipe out everything...not exactly a clean solution... A) Vista Business 32 bit B) I had some malware which I couldn't get rid of, which was constantly asking for admin permission. So I booted safe mode and then used the Stubborn Program Remover feature of Malwarebytes' Anti-Malware to go into the registry remove the file (I believe it was labeled as "consent.exe" or something. I assumed allowing admin permission to a file called "consent" would be a poor choice). After that, the program stopped popping up, but the computer was constantly freezing. C) I have a bunch of documents from uni that would be useful to KEEP, and some movies and tv shows that I wouldn't mind saving (as well as MICROSOFT office, which I need to do my work). So yeah, wiping the hard-drive to sort out the problem wouldn't be ideal. But if I run out of options, I don't mind upgrading the OS to sort it out. Better to have a working laptop than no laptop. I have Sophos Anti-Virus, Ad-aware, and Malwarebytes Anti-Malware.OK... Read This for info on saving the data you do not want to use... In the meantime tou should beg or borrow both a Vista64bit and Office CD from whoever you can. The system and all it's contents can be saved but only with those CD's. I would still follow the above link in the meantime and backup your critical data.Quote from: alex.marshall0 on November 16, 2011, 10:04:00 AM then used the Stubborn Program Remover feature of Malwarebytes' Anti-Malware to go into the registry remove the file (I believe it was labeled as "consent.exe" or something. I assumed allowing admin permission to a file called "consent" would be a poor choice). After that, the program stopped popping up, but the computer was constantly freezing."consent.exe" is a critical COMPONENT of windows. it wasn't asking for permission, by the way. consent.exe is the surrogate process used by UAC for process elevation. You could try running sfc /scannow in safe mode (or normal mode, if it will allow it). Try to log in as administrator so it won't try to launch consent.exe for elevation. That's probably when it freezes. Obviously the first step would be to restore the file. This ideally would be done using the windows CDs. however, to my understanding many critical files are backed up on the local system; an sfc /scannow command ought to fix the immediate problem if that is the case. on my Vista Virtual Machine, I found consent.exe in System32 (the one you deleted) as well as in "C:\Windows\winsxs\x86_microsoft-windows-lua_31bf3856ad364e35_6.0.6000.16386_none_a4139b365fe05aa4", which using sfc would "restore" if consent.exe was missing from system32. In the future you may want to be more deliberate before you start deleting RANDOM files in the windows folder. Especially when the system you are fiddling with has critical data that hasn't been backed up... Quote Installing 7 will wipe out everything...not exactly a clean solution...No it won't. Windows 7 can be upgraded from Windows Vista, leaving installed programs and documents intact. Of course the installation instructions highly recommend backing up data, but then again that would have been a good idea before fiddling about with the advanced features of MBAM, too. |
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| 6252. |
Solve : my computer icon on desktop now showing? |
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Answer» HEY frnds by mistake " My computer" ICON on desktop is not SHOWING can any on help me hw can i CREATE itRight click on the Desktop and select Properties>Desktop>Customize Desktop and CHECK the box next to 'My Computer'. from http://www.tomshardware.com/forum/36239-45-lost-computer-icon-desktop-restore |
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| 6253. |
Solve : .lnk default set program? |
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Answer» Hello there, i am here to seek help from you all, as i failed in fixing the problem myself. My girlfriend accidently put the default set program for .lnk files to google chrome, and most of her files are shortcuts (i sent her a shortcut to an IMAGE instead of the image with an accident, so she opened it in windows photo view or w.e it's called). Now she cannot use any of the programs due to this problem. She has win7, and a dell inspiron 1564 which requires everything to be located in the D:/ drive. This lead to her transferring all files in there, and leaving shortcuts all over the C:/ drive. |
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| 6254. |
Solve : Microphone to speakers? |
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Answer» Hi, Normally the Mic and speakers are not on at the same time. Doesn't the issue of feedback arise? Quote from: jason2074 on November 04, 2011, 12:18:48 AM What type of computer/model do you have and what are you trying to achieve? It's an HP/Compaq (during hp's acquisition of compaq) and I want the microphone to send its input to the speakers. Is there a PIECE of software that can do that? That works?Do you mean you wanna test your built-in microphone on ONBOARD speakers if its working? It works on my computer perfectly.I'm also able to do it in the manner Transfusion DESCRIBES. My software panels look different from his but the general procedure for enabling the feature is the same. |
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| 6255. |
Solve : Vista won't open my user manual CD but XP will?? |
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Answer» I bought a Fluke 77 IV MULTIMETER today to use at my job. A CD with USER manual ect. was included in the box that I inserted into my PC running Vista Business x64. It would not OPEN and the error messages are attached. |
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| 6256. |
Solve : JavaScript does not work on Windows 7 Machines? |
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Answer» Status: How to Enable JavaScript in Windows 7I rarely suggest this but at this point you should consider a wipe and a clean install...to Geek: That is the first thng I checked -- on both machines. Even though, if that had been true, I would have expected different behaviour on both machines. to patio: It may come to that. I would like to identify the problem first to ensure it does not happen again. Also I need to inventory and make sure I have all of my software keys saved so I can avoid a massive expense. -------- I still have the test using Firefox and Chrome to try. I have had an interesting two days -- totally unrelated to these computer issues. Quote Then CHECK if all Java are properly installed.Please disregard my advice on this. OK. I don't know the answer. Let me share a trick I have learned. The divide and conqur method. I have more that one PC amd more that one or two spare jard drives. When I get a tough problem, I try a new install on a spare drive or a spare PC. I have two or three OS to pick from This helps eliminate OS or hardware of freak install as the issue. This is really handy whne you suspect malware may be involved. I have not seen that issue with javascript on Windows 7, but I don't spend a lot of my time on Windows 7. to Geek: I have a third machine -- but it is unfortunately off limits. It is running WinXP and is gong to stay that way for a while because of other requirements. Unfortnately I have now run out. I cannot conceive how malware could have gotten in to either machine unless it could hafve been there but dormant under both McAfee and Norton. The laptop was a new machine with a free 90 subscription to Norton and the problem showed up when I uninstalled Norton (without a network connection). ------ As I said, I would like to identify the issue before blasting it with the equivalent of a 12 guage shotgun at 12 feet by nuking the two machines and reinstalling from scratch. I wish to make sure I never see the issue again. ------ I still have the test using Firefox and Chrome to try. I have had an interesting two days (and am still having them) -- totally unrelated to these computer issues. It may be a day or two before I can sit down and do these steps. They shoud be harmless and may tell something. Quote under both McAfee and Norton.Wait a second... you had TWO AV programs installed? That's bound to cause problems like this.... Did you run the Norton Removal tool as well? https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home No, no, no. Two machines. Desktop had McAfee. Ran uninstaller to update. Problem occurred. Could not reinstall McAfee because JavaScript seems to be used for the install pages. Laptop had Norton. Uninstalled Norton 90 day freebie to install previously paid McAfee suite. Problem occurred. Could not install McAfee because JavaScript seems to be used for the install pages. This was in my first message.It is probably an IE addon. Try starting IE without addons by right-clicking it's shortcut and choosing "Start without addons"; or you can find the shortcut to do this in All Programs->Accessories->Internet Explorer (no addons) My suspicion is that JS will suddenly WORK again, because whatever addon was installed is no longer hooking the JS engine. probably a remnant add-on from Norton and Mcaffee in each case. You can manage the addons in no-addons mode by going Tools->Internet Options, and on the Programs tab, you'll find the "manage Addons" button. Look for the related AV addons, and uninstall/disable them, and try starting the browser normally.to BC_Programmer I thought I had looked at/done this. I will again -- later today (I hope). I have an extremely byusy schedule. I do not thinkk I have very many at all.I installed Firefox from link given above. I ran the Sunspider benchmark -- it was successful. I did not time it but it took less than 30 SECONDS to complete I loaded a web site that uses JavaScript for navigation -- it looked good. I installed Chrome from link given above. I ran the Sunspider benchmark -- it was successful. I did not time it but it took less than 30 seconds to complete I loaded a web site that uses JavaScript for navigation -- it looked good. I started IE without add-ons. I tried the Sunspider benchmark -- it still FAILS to run. I tried the same web site as above -- it still does not work. Hmmm. Should I try to reinstall IE 9 -- is it possible that would help? Repair IE9...One down and one to go. I used the Repair IE 9 link provided by patio, tried the fixes including reset IE 9 -- it still did not work. I finally un-installed IE 9 (it revereted back to IE and then reinstalled IE 9. My desktop machine now works. The website looks good. I ran the sunspider benchmark -- it ran successfully (again in something less than 30 seconds. Something I thought was interesting -- I have heard over and over that IE is slow. the results of the Sunspider benchmark were: Firefox: 272 ms Chrome: 277 ms IE 9: 245 ms At least in this case, that appears not to be so. Tomorrow I will tackle my laptop -- I am going straight to the un-install/re-install approach |
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| 6257. |
Solve : Graphics Card problem? |
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Answer» Hello guys. Solved, it was a setting in BIOS that was bugged, switched the primary monitor to onboard card and now the graphics card works fine.Yeah, but now you are going to use to onboard graphics card instead of the PCI-Express one. Do as you wish though. |
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| 6258. |
Solve : HD Boot problems (tried them all)? |
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Answer» I ran disk defrag last night and awoke this morning to find that my screen was black with the words : ZKDEW is Compressed. press Ctrl+alt+delete to restart. so i did and the load screen with windows came up with button options to run start-up and boot menus; the normal screen. then it went right back to that black screen. Ive tried running in safe-mode to no avail. booted from cd and ran the recovery and it couldn't find any problems with the boot at all. tried doing a command prompt restore, and a restore from the recovery cd to no avail. tried hitting and HOLDING f8 on start-up to attempt to get into safe-mode, or the Advanced Boot Options MENU. i cant think of anything else instead of a format, and that's the very last thing i want to do. does anyone have any ideas i may not have tried or forgot to type in here? my specs that i can recall off the top of my head are as follows: my screen was black with the words : ZKDEW is Compressed That is really strange. I have never heard the word (or acronym) ZKDEW before and I googled it and found no information on it. I don't want to put you down, but you're not playing games are you?i was. TF2 and Fallout: New Vegas. and i had the chance to beta test Star Wars: Knights of the Old Republic this WEEKEND. guess thats not going to happen.Quote from: Linux711 on November 10, 2011, 07:35:30 PM I don't want to put you down, but you're not playing games are you?Linux711 was asking you if you were being serious, and you took it pretty literally and STATED that you were playing TF2 and Fallout. Have you tried to do a repair install with your Windows 7 disc? http://pcsupport.about.com/od/toolsofthetrade/ss/windows-7-startup-repair.htm If you do manage to get your computer up and working, it would be smart to follow this piece of advice: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.htmllol didnt notice that. i have tried a repair cd. didn't do anything. said it couldn't find any problemsi seem to have got passed the initial problem, somehow i compressed my disk. well i uncompressed it and now have another problem. it now loads to the starting windows splash screen where the windows logo SHOWS up, freezes there, flashes a BSOD for a 1/4 of a second, then restarts. tried running all recovery options again and they are not working. i started in safemode and it keeps stopping at classpnp.sys not sure what that is. i tried running sfc /scannow in the windows recovery and it says: There is a system repair pending which requires reboot to complete. restart windows to and sfc again. i do this and it keeps saying the same thing. thanks for the help so far.Boot to the Win7 DVD and run the startup repair... |
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| 6259. |
Solve : Computer keep crashing for some odd reason? |
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Answer» At first I had Window 7 home premium (I think that what you call it) and it started going SLOW and freezing a lot. So I decided to just install Window 7 professional on the computer to see if it would stop freezing and moving real slow. With the window 7 professional it really didn't install much on the computer the only thing I seen was a trash bin on the desktop and I had to add everything else. But every other minute the computer freeze and then turn blue. I can't remember what it says, but I think it said something like disable a hardware or update, and to put it in safe mode. Or call the manufacure to install a software or something I don't remember it all. But can someone help.I'd go to Device Manager by entering devmgmt.msc when you click on start and the search/command window that allows for typing of this instruction. Once your in Device Manager look for any devices with YELLOW or Red Alerts or Unknown Device type statements and report back any found. You can click on them and get more information most of the time. But every other minute the computer freeze and then turn blue. I can't remember what it says, but I think it said something like disable a hardware or update, and to put it in safe mode. Or call the manufacure to install a software or something I don't remember it all. You mean blue screen of death (BSOD). Did it look like this? Yea, that exactly how it look Quote from: Linux711 on November 12, 2011, 07:34:03 PM You mean blue screen of death (BSOD). Did it look like this?Quote from: nixie on November 12, 2011, 06:40:02 PM I'd go to Device Manager by entering devmgmt.msc when you click on start and the search/command window that allows for typing of this instruction. Once your in Device Manager look for any devices with Yellow or Red Alerts or Unknown Device type statements and report back any found. You can click on them and get more information most of the time. The only thing that have a yellow alert is the other devices. Under that it have the yellow alert which is unknown device.Download BlueScreenView http://www.nirsoft.net/utils/blue_screen_view.html No installation required. Double click on the BlueScreenView.exe file to run the program. When scanning is done, go to Edit>Select All. Go to File>Save Selected Items, and save the report as BSOD.txt. Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.Here you go: ================================================== Dump File : 111211-33540-01.dmp Crash Time : 11/12/2011 6:16:16 PM Bug Check STRING : KERNEL_DATA_INPAGE_ERROR Bug Check Code : 0x0000007a Parameter 1 : fffff6fc`400072c0 Parameter 2 : ffffffff`c000000e Parameter 3 : 00000000`61bd4860 Parameter 4 : fffff880`00e58000 Caused By Driver : partmgr.sys Caused By Address : partmgr.sys+e000 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+7cc40 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\111211-33540-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 7601 Dump File Size : 284,704 ================================================== ================================================== Dump File : 111111-66518-01.dmp Crash Time : 11/11/2011 3:32:22 PM Bug Check String : CRITICAL_OBJECT_TERMINATION Bug Check Code : 0x000000f4 Parameter 1 : 00000000`00000003 Parameter 2 : fffffa80`067d1670 Parameter 3 : fffffa80`067d1950 Parameter 4 : fffff800`02de28b0 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+7cc40 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506) Processor : x64 Crash Address : ntoskrnl.exe+7cc40 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\111111-66518-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 7601 Dump File Size : 276,992 ================================================== ================================================== Dump File : 111111-37783-01.dmp Crash Time : 11/11/2011 11:01:16 AM Bug Check String : KERNEL_DATA_INPAGE_ERROR Bug Check Code : 0x0000007a Parameter 1 : 00000000`00000020 Parameter 2 : ffffffff`c000009d Parameter 3 : fffffa80`05e53078 Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+7cc40 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506) Processor : x64 Crash Address : ntoskrnl.exe+7cc40 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\111111-37783-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 7601 Dump File Size : 284,704 ================================================== ================================================== Dump File : 110911-60169-01.dmp Crash Time : 11/9/2011 8:29:42 PM Bug Check String : CRITICAL_OBJECT_TERMINATION Bug Check Code : 0x000000f4 Parameter 1 : 00000000`00000003 Parameter 2 : fffffa80`0665ab30 Parameter 3 : fffffa80`0665ae10 Parameter 4 : fffff800`02d858b0 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+7cc40 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506) Processor : x64 Crash Address : ntoskrnl.exe+7cc40 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\110911-60169-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 7601 Dump File Size : 281,360 ================================================== ================================================== Dump File : 110911-48641-01.dmp Crash Time : 11/9/2011 8:06:46 PM Bug Check String : CRITICAL_OBJECT_TERMINATION Bug Check Code : 0x000000f4 Parameter 1 : 00000000`00000003 Parameter 2 : fffffa80`05294060 Parameter 3 : fffffa80`05294340 Parameter 4 : fffff800`02dcd8b0 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+7cc40 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506) Processor : x64 Crash Address : ntoskrnl.exe+7cc40 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\110911-48641-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 7601 Dump File Size : 281,360 ================================================== ================================================== Dump File : 110911-48531-01.dmp Crash Time : 11/9/2011 12:48:35 AM Bug Check String : KERNEL_DATA_INPAGE_ERROR Bug Check Code : 0x0000007a Parameter 1 : fffff6fc`400099c8 Parameter 2 : ffffffff`c0000185 Parameter 3 : 00000000`6539b860 Parameter 4 : fffff880`013392b0 Caused By Driver : Ntfs.sys Caused By Address : Ntfs.sys+f32b0 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+7cc40 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\110911-48531-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 7601 Dump File Size : 284,680 ================================================== ================================================== Dump File : 110611-60122-01.dmp Crash Time : 11/6/2011 12:22:27 PM Bug Check String : KERNEL_DATA_INPAGE_ERROR Bug Check Code : 0x0000007a Parameter 1 : fffff6fc`400099f8 Parameter 2 : ffffffff`c0000185 Parameter 3 : 00000000`0ad25860 Parameter 4 : fffff880`0133fb00 Caused By Driver : Ntfs.sys Caused By Address : Ntfs.sys+10db00 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+7cc40 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\110611-60122-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 7601 Dump File Size : 284,704 ================================================== ================================================== Dump File : 110511-104442-01.dmp Crash Time : 11/5/2011 9:30:04 AM Bug Check String : KERNEL_DATA_INPAGE_ERROR Bug Check Code : 0x0000007a Parameter 1 : fffff6fc`50001fc0 Parameter 2 : ffffffff`c0000185 Parameter 3 : 00000000`91fde880 Parameter 4 : fffff8a0`003f81fe Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+7cc40 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506) Processor : x64 Crash Address : ntoskrnl.exe+7cc40 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\110511-104442-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 7601 Dump File Size : 284,680 ================================================== ================================================== Dump File : 110411-50310-01.dmp Crash Time : 11/4/2011 11:08:51 AM Bug Check String : KERNEL_DATA_INPAGE_ERROR Bug Check Code : 0x0000007a Parameter 1 : fffff6fc`400097f0 Parameter 2 : ffffffff`c000000e Parameter 3 : 00000001`191c0860 Parameter 4 : fffff880`012fece8 Caused By Driver : Ntfs.sys Caused By Address : Ntfs.sys+f1ce8 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+7cc40 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\110411-50310-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 7601 Dump File Size : 284,704 ================================================== ================================================== Dump File : 110411-42806-01.dmp Crash Time : 11/4/2011 7:21:52 AM Bug Check String : INTERNAL_POWER_ERROR Bug Check Code : 0x000000a0 Parameter 1 : 00000000`00000009 Parameter 2 : ffffffff`c0000185 Parameter 3 : 00000000`00000001 Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+7cc40 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506) Processor : x64 Crash Address : ntoskrnl.exe+7cc40 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\110411-42806-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 7601 Dump File Size : 276,968 ================================================== ================================================== Dump File : 110311-45864-01.dmp Crash Time : 11/3/2011 6:44:50 PM Bug Check String : CRITICAL_OBJECT_TERMINATION Bug Check Code : 0x000000f4 Parameter 1 : 00000000`00000003 Parameter 2 : fffffa80`05f70060 Parameter 3 : fffffa80`05f70340 Parameter 4 : fffff800`02dd38b0 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+7cc40 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506) Processor : x64 Crash Address : ntoskrnl.exe+7cc40 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\110311-45864-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 7601 Dump File Size : 276,992 ================================================== It looks like this will be hard to diagnose. Here are some things I would try: Download speedfan and check your temps Download memtest86 (google it) and burn it to a CD. Then boot your computer from the CD. If you don't know how, google for "BIOS boot from CD" while in Windows, go into your page file SETTINGS and turn it OFF. Then restart the PC, then turn it back on, and restart again. This will give you a new file and confirm your test. Hope that helps. It will take a while to complete these; be patient.Ok, I will let you know how it goes, but for some reason the computer is now acting brand new lol. I don't know for how long but it dont usually move this fast.Changed my mind, try this before what I posted above: Go to my computer right click on C: drive go to properties tools under error checking, check now check both boxes press start or ok (whatever it says) press yes reboot machine and it will take about an hour to check your disk |
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| 6260. |
Solve : Operating system not found after enabling verifier.exe? |
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Answer» My acer laptop has been having quite a bit of trouble recently. It has been BSOD'ing after log-in, usually with a IRQL Not Less or Equal Stop 0x0000000A error. It usually gets the blue screen in a matter of seconds following log-in, although OCCASIONALLY it takes up to 5-10 minutes. It does not blue screen in safe mode. After a bit of experimenting/scanning/cleaning I decided to turn to the driver verifier (oops). PXE-MOF: Exiting Broadcom PXE ROM.This refers to your Network card so if you have a BIOS option LAN or Network, disable this feature. Reseat the hard drive and all cables in your laptop. You could safely work with the bluescreen in safemode.I tried disabling the Network option. Everything works exactly the same except now the message skips the Broadcom version/check cable/ exiting message and just says "Operating system not found." Although I have had to deal with hardware before (I assembled my desktop) laptops are a whole new monster for me. I tried TAKING the case off with little success, so INSTEAD I just took off the hard drive/memory cover. I reseated the hard drive but this changed nothing. I did the same for the memory. I don't know a whole lot about laptops and I'm confused on how to reconnect all the cables or even get to them, so I have not done that yet. You said I could safely work with the blue screen in safe mode... I don't get a blue screen anymore, as I cannot even reach the f8 start up menu to try safe mode. Immediately after the first screen my laptop displays "Operating system not found," unless of course I go into BIOS. Thanks for the reply.Reinsert or replace also the CMOS battery. Do you see the hard drive recognized on your BIOS setup?The hard drive is recognized. I'm not entirely sure how to go about replacing the CMOS battery. Then again, I did find a pretty comprehensive guide to taking apart my exact laptop model here -> http://www.insidemylaptop.com/disassemble-acer-aspire-7551g-laptop/. Maybe there was originally a hardware issue causing the BSODS, but I'm frustrated in trying to understand why activating the verifier would completely stop me from booting even in safe mode. I read somewhere you can edit the registry offline to disable the driver verifier, do you know anything about this?Try booting with your original windows disk to use start up repair or make a system restore to an earlier point. http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7try booting from cd and use bootsect /nt60 from command prompt utility |
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| 6261. |
Solve : Operating system missing? |
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Answer» I had a small virus on Dell XPS. Its about 8 months OLD with home edition. I did a system restore and a virus was HANGING AROUND about buying some virus scanner software...anyways. I did a restore and it was fine but the window kept popping up so I did another restore and I selected something different from the list. I was going FAST and I obviously wasnt paying attention. I hit cancel after it started restoring the files and I believe it was warning me that I would lose my stuff if I continued. I hit cancel now I have the missing operating system error. Dell didnt send me a windows 7 cd. I was suppose to let them backup my files OL but Im not letting anybody have access to my puter. So I bought an eternal HD and backed up everything there. I plugged into my laptop to check and everythings there. Heres the ? How the F do I restore from my external HD if missing my software?.......First of all, system restore does not eliminate the virus. Second, copying infected data is not a good idea. Last, I REALLY don't understand what you're trying to do. |
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| 6262. |
Solve : Start up problems.? |
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Answer» I have a toshiba Satelite L505D-GS6000 and this morning I was surfing the web and my laptop just shut off. So I thought that maybe it unplugged so I started it up. When it started up it was all normal but after it had the screen with the "Toshiba LEADING in Inovation" it went to a black screen with a blinking DASH to the top left and every time I click a button it beeps. When I click Ctrl alt Delete it goes back to the "toshiba leading inovation" screen. How do I fix it. And by the way I do have a RECOVERY disk but it wasnt working when I tried it. PLEASE HELP!!!!HARD Drive Crashes can cause this and for recovery disks to fail. If the HD is bad, the recovery disc's cant USE the drive to perform repair or clean install. I'd suspect the hard drive if it is not happy with bootable recovery CD/DVD.Disregard the above post. |
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| 6263. |
Solve : Not sure this falls under software? |
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Answer» In a previous post under hardware I tried to detail the problems I'm having GETTING a HD installed. Don't worry mister moderator I'm not making multiple posts on the same subject!! So I reseated the video card, changed the cables on the hd and it started to boot up. Said it was automatically configuring the IDE drive. Then it pops up that I need to go into setup to set date and TIME. Did that and checked boot sequence. Long story short it essentially went back to after the Dell loading window it's a black screen with a blinking cursor. Was getting two POST beeps, now none. Did a diagnostics test, hd passed. So I pretty much gave up on saving anything off the drive and went to install Windows 7 on it. Halfway through it says "windows cannot be installed to this hard disk space. Windows must be installed to a partition formatted as NTFS. Windows cannot be installed to this hard disk space. The partition is of an unrecognized type." It's a really old hd so I'm assuming it's FAT32 or whatever came before that.(if anything did). There's a section where I can load drivers but I have not clue where I would get those or if they would even help. I don't know how you're trying to install W7, but what you have to do is boot to the W7 DVD, choose the option to delete any existing partitions, then recreate the partition(s), format, and install. There are plenty of guides on the web that will walk you through a clean install of Windows 7.I was trying not to delete the partitions in hopes of saving the data but since I can't get the hd to boot up then I guess that's looking like it's not going to happen. It already had a version of windows on it so my assumption was it would boot up regardless and then I would update the OS. Guess notA) Slave Drive Tutorial... |
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| 6264. |
Solve : BSOD help on a new build.? |
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Answer» Hey guys I've recently built a new pc and am having BSOD issues every day. It usually happens when I LEAVE the computer idle for a BIT but has happened a few times when browsing youtube on chrome. |
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| 6265. |
Solve : desktop shows no display HP pavilion media ctr m8200nPC? |
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Answer» When I turn on the desktop, both the POWER supply and the processor fans turn on. But thats it. There is no beep INDICATING successful boot, and there is no display on the monitor, not even the hp logo. What is going on? Do I need a new video card? Do I need to REINSTALL the operating system. Please help. I thought it was the graphics card, so I bought a XFX - Radeon HD 4550 Graphics Card from bestbuy and put it in the pcie slot. Then I fired up the computer, but still no display. Shouldnt I have some display? I checked the power supply. It DELIVERS a max of 300W. Could the power supply be too low in power? All the fans and leds and everything come on though. no there is no display at all. What I noticed is there is no beep that indicates succesful POSTDoes your monitor turns on(green/blue) without display or just ORANGE?no it turns and says no signal on the screen. I think too that the motherboard is dead Attache a PS/2 or USB keyboard before booting PC. About two minutes of pressing power button, Check numlock if it responds. |
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| 6266. |
Solve : log on problem/no desktop? |
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Answer» I have a Dell computer about 4 yrs old, Windows Vista OS. Several weeks ago I could not log on to my DESKTOP, I am the administrator of my computer. I can bring up the desktop of my daughter as user or as Guest as user. Their desk top comes up. I can go on the internet,etc but |
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| 6267. |
Solve : sending photo attachments with emails;? |
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Answer» I have tried everything but cannot send attachments, nothing works; should I just give up or has anybody PLEASE GOT a reasonably simple SOLUTION ?mediafire.com upload your stuff there, then copy the link into the email.Quote from: YVONNE lunde-andreassen on November 10, 2011, 12:13:37 PM I have tried everything but cannot send attachments, nothing works; should I just give up orYou have given us very little information to go on. Do you normally use webmail, i.e. access your email via web browser, or do you use an email client such as Outlook, Outlook Express, Windows Mail, Windows Live Mail, etc.? Exactly what happens when you try to attach a file and send it? How large are these FILES? Are you unable to send any attachment or only larger ones? |
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| 6268. |
Solve : FTP connections? |
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Answer» When I try to make an FTP connection, the COMPUTER WAITS for awhile and then GOES to an FTP prompt. However, it is not connected and there are no error messages. I have an FTP service running on a Windows XP box through IIS. I can CONNECT to it from the computer that is running the service. However, when I try to connect to it from another computer (I am running Windows 7 on the other box.) on the same NETWORK it fails. The two computers are sitting side by side and they are on the same segment.Did you already Google for: |
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| 6269. |
Solve : BSOD - 0xf4 CRITICAL_OBJECT_TERMINATION? |
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Answer» Hi, |
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| 6270. |
Solve : Dual Monitor/Projector not working with laptop? |
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Answer» I have a Dell E6410 and I can't get a second display to work on it. When I got into the display options and try to DETECT a second monitor or projector hooked to it, it doesn't detect anything. |
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| 6271. |
Solve : Cannot read files on usb HDD? |
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Answer» Have new computer with windows 7. Removed HDD ("C" drive) from OLD computer (also WIN 7) and installed it as a USB drive. I cannot see ALL (only some) of the folders and virtually none of the files. I know that at least some of the files exist because I installed Picasa and it grabbed the PICTURES from the old drive. How can I see these files to copy to my new computer?You can't. The USB adapter has an issue. |
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| 6272. |
Solve : compaq presario screen looks sandy? |
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Answer» There are white, plasma-like lights shining behind the face of my laptop screen |
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| 6273. |
Solve : HELP!!! Monitor Problems.? |
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Answer» Any suggestions on what is causing this and how to fix it? |
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| 6274. |
Solve : Windows Freezing often with CMOS date/time reset? |
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Answer» First, the issue happened once and then didn't happen again for weeks. Then it started happening more frequently until it now happens within minutes of windows starting. |
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| 6275. |
Solve : installer_msi_....msi keeps popping up every 30mins or so? |
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Answer» Out of the clear blue sky this installer pops up every 30 mins or so. When I try to install nothing happens...a window opens and closes and nothing installs. What is this? IS there anyway i can stop it from popping up every 30 mins? Pic attached. I cant run it, I cant SAVE it and i cant clear the list...it just keeps coming back. Very ANNOYING. |
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| 6276. |
Solve : Toshiba Canvio Basics 320GB not accessible from other machines & drives? |
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Answer» Patio...help!!! |
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| 6277. |
Solve : hp625(windows7 ultimate) to debien os? |
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Answer» i recently bougth a hp625 that runs on windows 7(utimate) however, i the hard disk developed a problem and i have to CHANGE it.the installation disk i used to load windows i believe is fake. can i download a linux os? which os should i download? is it as good as windows or better? I like Ubuntu Linux and its secure and free, but if you like to play video games that are written specifically for Windows systems, you can get some of them to work through WINE. |
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| 6278. |
Solve : WIndowa update problem? |
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Answer» Some of the windows updates will not download. I get an error message Code 80070663. I have e-mailed Microsoft. They are are still trying to resolve the issue. Another PROBLEM which I think is related is problems with Yahoo e-mail. When I click on the ATTACH files button to look for a document the browse box never comes up. The specifications on my laptop are as follows. |
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| 6279. |
Solve : Moving emails and contacts in Outlook to a new computer? |
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Answer» I just purchased a new Dell laptop, Windows 7. How do i copy and INSTALL all my emails, and contacts, in Outlook, from my old Vista computer to my new one after I setup my Outlook email account??? |
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| 6280. |
Solve : Windows 7 Sysyem Image? |
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Answer» Can anyone tell me where Winows System IMAGE is please? http://www.howtogeek.com/howto/4241/how-to-create-a-system-image-in-windows-7/Quote from: GLOOPS on NOVEMBER 02, 2011, 03:29:54 AM Can anyone tell me where Winows System Image is please? Post which version of Windows...Quote from: GLOOPS on November 02, 2011, 03:29:54 AM Can anyone tell me where Winows System Image is please? In a folder CALLED WindowsImageBackup in the root folder of the drive you choose when you create the image.Say thanx here guys ...much appreciated! Hi windows system image is a your computer hard drive back up.So if you have any loss of program or FILE that time you can Restore your system . YOU CAN CLICK HERE TO UNDERSTAND BETTER> http://www.howtogeek.com/howto/4241/how-to-create-a-system-image-in-windows-7/ Quote from: HSChauhan on November 07, 2011, 11:41:35 AM Hi windows system image is a your computer hard drive back up.So if you have any loss of program or file that time you can Restore your system . I THINK we already knew that. |
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| 6281. |
Solve : Problem with dll file? |
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Answer» I cannot start any programs or applications in my pc. I am using Windows 7 OS |
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| 6282. |
Solve : What does Performance Alert that Norton shows mean?? |
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Answer» Sometimes on my computer, something called "Performance Alert" pops up on my screen. Its from Norton and sometimes it says "Performance Alert shows high usage of Internet Explorer" or "Performance Alert shows high usuage of CPU". What does that mean? My computer sometimes FREEZES now and I have to download Windows Updates which are successfully installed. Does that mean I have to upgrade to Internet Explorer 9? I just upgraded to IE 8 less than a week ago. The Norton performance alert is generally meant to warn you of possible viruses and spyware taking a lot of memory, CPU, or bandwidth, and if it WARNS you about IE, you PROBABLY don't need to WORRY. Specs? The Norton performance alert is generally meant to warn you of possible viruses and spyware taking a lot of memory, CPU, or bandwidth, and if it warns you about IE, you probably don't need to worry. Specs? Ok, so what should I do?At this point, I'd probably ignore it, but I would need to know your computer's specs to be sure. |
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| 6283. |
Solve : antivirus? |
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Answer» I am using the antivirus program that came with my isp. Is there a spyware program that will not CONFLICT with my antivirus program.What Antivirus software package?MALWAREBYTES and SuperAntiSpyware are the two best anti-malware programsI am using f secure. malwarebytes and superantispyware conflict with my security program they make my computer run slower.Did you noticed any changes when you installed MBAM or SAS and are they free or paid version? What firewall do you have? Describe CLEARLY what/when or where is slow?There is no need to run either or both of those apps resident - you can just scan with them on a regular basis. That WAY they will not have any IMPACT on performance. |
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| 6284. |
Solve : monitor screen? |
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Answer» I have a Dell's desktop with Windows 7 Home Basic, processor i3. When I start computer, the screen is 80% Please be more clear what you mean by 80%. |
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| 6285. |
Solve : VGA to HDMI? |
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Answer» HELLO, i hope that someone can help me i am kind of a NEWBIE to the CONNECTING monitors to laptops. i have tried fn F5F6 i am really hitting the wall and i would greatly appreciate anything that someone COULD recommend i have haerd i need new software display drivers etc.. My Setup: Panasonic Viera 720p Plasma HDTV 50" (TC_P50X3) Laptop is acer aspire 5734z-4836 windows 7 t4500 processor i am using a VGA to HDMI adpater cable i bought online and i cant get anythingDo both the PC & TV have HDMI? EDIT: Laptop has only VGA out. Did you TRY VGA to VGA? Do you realize that VGA is analog, HDMI is digital? http://vgatohdmicable.org/ |
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| 6286. |
Solve : Cache Problem.....? Please Help? |
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Answer» When I'm USING, "Save Target As", which I used for months to save some music files,etc ...I am getting "file can not be written to the cache". Now this is new. I have saved files that way of downloading from a specific SITE for months....It works on other computers in the house just FINE, but SUDDENLY not my desktop.....I am using Windows 7.....Is this "cache" full....? Any suggestions.....?What specific sites? Have you tried clearing your Temporary Internet Files and Cache? Quote from: Transfusion on September 12, 2011, 01:17:34 AM Have you tried clearing your Temporary Internet Files and Cache? Tried it...Didn't make any difference.....Any other suggestions....? |
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| 6287. |
Solve : running java in command prompt? |
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Answer» am having problem running java in command prompt. I have set my PATH variable correct but when i TRIED to change comman to the java folder or run any java application i get the error " The system cannot find the path SPECIFIED." pls can somebody help1. Post your PATH. |
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| 6288. |
Solve : Right click menu shows Chinese scripts? |
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Answer» Quote from: giuliano26 on September 12, 2011, 08:55:12 AM The sofware isn't cracked. I PAID for it. You wrote Windows was "a copy". How did you activate it? I think the bottom line question is - are you using an original Windows disc? If not, and if it is indeed a copy, what EXACTLY is it a copy of and why aren't you using the original?Quote from: Salmon Trout on September 12, 2011, 10:51:51 AM How did you activate it? with windows 7 loader\activator *I don't remember the name of the PROGRAM''Quote from: Allan on September 12, 2011, 11:03:00 AM why aren't you using the original?'cause it COSTS too muchQuote from: Allan on September 12, 2011, 11:03:00 AM what EXACTLY is it a copy ofis a copy of the original disc(win7) made by a personQuote from: giuliano26 on September 13, 2011, 10:11:38 AM is a copy of the original disc(win7) made by a person So it's a PIRATE copy? We do not assist with illegally obtained software, sorry. Thread locked. |
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| 6289. |
Solve : Zip File- Cannot save or print? |
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Answer» I am working with Windows 7 and downloaded a bid that was a zip file. I can open it to see 2 files, but I can't save it or print it. Tried to send a screen print but it comes as a .docx and cannot load it. Tried changing it but said it cannot be read as .doc.What file extension is on the files once they are decompressed?.jpgSo they are pictures. What PROGRAM are you USING to open and print the files?They are not pictures but the bidder saved them this way. When I right click the zip file I get a choice "Open With.." and when I click that it offers Windows Explorer as the only choice. |
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| 6290. |
Solve : Anybody out there own a Zune? Anyone? The ship is going down....? |
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Answer» i don't even have the energy to explain this whole thing. essentially i built a new pc, tried to reinstall zune software, didn't work and have been in *censored* on earth ever since. i can't tell you how many things i've done to try to fix this problem to no avail. if any of you out there are experiencing this same problem or have in the past and have any helpful suggestions i would love to hear them. sad thing is i probably already have over at answers.microsoft.com and tried each ONE 20 times and none fixed the problem. SERIOUSLY. if there is any budding computer enthusiasts out there who are looking to hone their skills, particularly in the windows fields, then this is your white whale. Quick question ..... |
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| 6291. |
Solve : I cant open my Email!!? |
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Answer» Hello, Im having a problem. I cant open my email. I have Comcast and I cant open it. I go to Comcast.net and when I try to open the mail, it shows it loading but it takes forever and it shouldnt take forever. It never has before. I cant even get in touch with them VIA email because I cant get into it. Should I just call Comcast and tell them I cant get into my email or can someone help me on here?CLEAR your browser history, cache, and cookie and try again. |
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| 6292. |
Solve : Virus Protections? |
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Answer» I just WANT to know if you NEED to use a spyware as well as a malware, can or should you run them bot at the same time. Also will they conflict if you do so.Any anti-virus software that RUNS in the background as your main client will conflict with any others you have. For e.g Norton and Microsoft security essentials. If you run something like malwarebytes or superantispyware as a one off scan your fine. |
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| 6293. |
Solve : Hyperlinks? |
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Answer» My wife computer is a quad PROCESSOR with windows 7 Home premium, 8 MB ram, with AMD processor, she is using internet Explorer 9, she is not able to CLICK on any hyperlinks and have the system go there. She ALWAYS has to copy and paste into the browser to go to a link. I have a quad system also with 12 mb ram, running FIREFOX 6.0, windows 7 Home premium but with a intel processor. I have no problems. My question is there something I can turn on/off to get her computer to work properly? |
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| 6294. |
Solve : Windows Experience IndexReport? |
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Answer» Hello |
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| 6295. |
Solve : Trouble formatting? |
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Answer» Working on a Toshiba laptop that came stock with Vista basic. I'm trying to format the thing, but it's at 1% after an hour of formatting. What could be causing this?Disk on the fritz, probably. How are you doing the format? Have you checked the hdd data and power cables? I would agree, a quick format won’t tell you if the HDD has any bad sectors. I would recommend using a disk verifying utility like Spinrite (www.grc.com). It runs around $50.00 but it does a great job identify and fixing bad sectors. The utility takes about a day depending on the size of the hhd to run and repair but once done, you should be able to get the whole disk back. Then you can run a full format and it should be ready for reuse.Ken. I respectfully disagree with you. At one time SpinRite was a great too. Now for under $100 you can make a better investment buying a another HDD to verify the problem is in the drive and not the motherboard or anything other that the HDD. A GOOD refurbished HDD will do. a aberration in drive geometry. Tine preferred method of hardware diagnostic is by substitution. Not paid software diagnostics.The free stuff from the drive makers are good enough. |
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| 6296. |
Solve : Windows 7 persmissions? |
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Answer» i'm running 7 ultimate 64-bit. i INSTALLED it on a new hdd i bought. added two older hdds for extra STORAGE. they still had quite a bit of stuff on them that i copied over to the new hdd. what i keep running into is permission problems. i keep getting errors saying i don't have permission for this or that and i'm the administrator. there is no other account on my computer. thing is it's not just on the old hdds. i've had it pop up on the new ONE. i'm just trying to find the best setting to stop making me have to change PERMISSIONS on everything and not ask me all the time if i do or don't want to do something. i know there has to be security and that's all well and good. this is just getting to be really really annoying. |
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| 6297. |
Solve : MSI Installer Missing? |
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Answer» So are you saying after i re-do the disabling, I should run the tool from your LAST link? Thx JasonTurn off protection softwares then try reinstalling the previously downloaded files for manual installation which were making errors. Do this offline or without internet connection. The link is about steps as a last resort for any UNSUCCESSFUL installation of NET Framework. Read the link and it will give you what you might need to resolve the errors. These are the last things I could suggest as I'm out of ideas. OK, I did all of your listed recommendations. I still get WINDOWS Installer error. I found, and used a .netframe VERIFICATION tool. I RAN it on 2.0 3.0 3.4 n 4.0, it verified everything is fine in .netframe. Can't it just be that I'm missing my Windows Installer Service App? ThxI found Windows Installer 4.6. When I tried to instal I get: Windows Update Stand Alone Installer, Installer Encountered An Error 0X80040154 Class Not Registered. Thx CAN ANYONE.. tell me if my recovery and applications disk can fix this problem? thx |
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| 6298. |
Solve : Number Keys will write symbols ONLY? |
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Answer» I am writing this on another computer instead of the one that has the problem: OK. The shift key is stuck down. that would cause all letters to be caps too...Quote from: BC_Programmer on October 16, 2011, 09:18:11 AM that would cause all letters to be caps too...Thanks, BC Did he say it is a laptop? There is a ribbon cable on some laptops that can be BROKEN or LOOSE. It is possible that could be the cause. I saw that in another forum.Do you write with the AZERTY settings with a QWERTY keyboard? Ex.: Q=A W=Z Etc.here is a website that explains about the AZERTY keyboard which is the one they use in France. if that is your problem it tells you how to fix it. http://en.kioskea.net/faq/331-qwerty-azerty-keyboards hope this helps. cheers, farmgalQuote from: Geek-9pm on October 15, 2011, 08:13:33 PM On a Desktop that means you have to get another keyboard. You can buy NEW laptop keyboards too. Not sure the question of if this is a laptop was answered. However, if so I see this a lot on Dell's. The number lock button seems to activate on boot causing the blue alternative number pad (see keyboard) to activate. Toggling the number lock off seems to resolve this issue. Ken |
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| 6299. |
Solve : Expanded folders pane- Win 7? |
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Answer» Can files in the expanded folders PANE be deleted without removing those files from their folders? I do not want personal information visible in the right pane. I am using MICROSOFT WORD STARTER. Windows 7 Thank you.Simple answer....no. |
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| 6300. |
Solve : BSOD on two computers on the same router? |
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Answer» Hi everyone, |
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