This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 801. |
Solve : How to change color of fonts on desktop icons in Windows 7 ?? |
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Answer» My current desktop background is a photo of my grey cat with a lot of grey in the background. My desktop icon fonts are white which makes them hard to see. How do I make these fonts black? |
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| 802. |
Solve : system restore point - automatic ancient entries recovery upon startup? |
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Answer» hi guys, |
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| 803. |
Solve : need help with browser issues on Windows 7 Google Chrome? |
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Answer» There are issues lately with my browser which I think are STEMMING from flash player but I don't know why. |
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| 804. |
Solve : Reinstall Windows 7? |
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Answer» I want to do a clean install of Windows 7 Home premium 64 bit service pack 1. |
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| 805. |
Solve : Notepad F5 gives time then date, need to reverse order, to date then time? |
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Answer» how do it reverse the ORDER?I believe the answer is available at https://www.experts-exchange.com/questions/20430625/Windows-Notepad-exe-change-F5-date-format.html |
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| 806. |
Solve : Bsod & display driver crashing and rebooting? |
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Answer» Motherboard: msi 970 gaming |
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| 807. |
Solve : api-ms-win-crt-runtime-l1-1-0.dll is missing error and SO MUCH MORE!? |
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Answer» Hello and thank you in advance to anyone who offers me advice or assistance. I am in a doozy of a situation! |
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| 808. |
Solve : unreadable product key on new dvd? |
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Answer» My dad is unable to use his desktop anymore because of health issues. I have it now. It has W7 pro on it. I keep getting a warning saying it is an illegal copy. I bought a W7 disc from a store in HOUSTON. The product KEY is unreadable. I took it back to the store. They told me to call MS. MS told me to take it back to the store. The store hasn't been ABLE to help me. They told me it would be a week before they could get me a product key. It has been two weeks. Am I going to have to buy another disc to make operating system legal? |
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| 809. |
Solve : Windows 7 Infinite Loop? |
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Answer» Hello there internet peeps,
Even if he gets it to boot since it's a laptop there needs to be a destination for his Data...He can then put his data on a memory stick or external hard drive. |
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| 810. |
Solve : Why am I getting this Blue screen ?? |
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Answer» My father's PC is suddenly GETTING a Blue Screen. Can someone assist me to figure out how I can resolve this. Its happened a few times now. Please see the attached pic for the details. Re-install all the drivers from the laptop manuf. site...chipset drivers 1st...then re-boot. I meant to say that its a DESKTOP that I'm referring to. Sorry for the lapse on my part... The bsod report you posted shows just one BSOD. If that's the case, ignore it. If you've gotten THE SAME bsod multiple times, have you recently changed or updated any drivers? Is there any external equipment connected to the system?I've recently needed to install a Driver to allow for WiFi connectivity...and thus I've also inserted the WiFi adaptor. Dunno if that's causing the issues. The PC has had a bsod issue twice, and today it wouldn't boot up properly...and then requested that I do a system restore. Quote from: patio on April 23, 2017, 10:37:36 AM Laptop or desktop ? ?Quote from: patio on April 26, 2017, 04:21:56 PM Any tips on how to address the issue ? I installed the driver directly from the CD which came with the device...I'd start by checking Device Manager for any yellow !!'s... Those indicate missing/corrupt drivers. Replace any from the MBoard manuf. site... Re-boot after... |
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| 811. |
Solve : Help please windows installation? |
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Answer» whenever i try to reinstall windows on the installer(from usb) when i hit the install now BUTTON i get a error a required cs/dvd device driver is missing. if you have a usb cd dvd or usb with it PLEASE connect or somthing like that i am installing from linux and if try to do it from linux in the computer screen i get enough space for the temporary setup files so both why's i try dont workMore info...what Windows ? ?....why run it from Linux ? ?...same HDD or seperate ? ?same hdd windows 7 ULTIMATE my thing got corrupted so i installed linux and installing back to windowsYour what got corrupted ? ?Try this: when Windows is asking for that driver, click Cancel. You will be brought back to the welcome screen. At the welcome screen, REMOVE your USB drive, insert it back to a DIFFERENT USB PORT. Click Install Now again. |
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| 812. |
Solve : Win7 does not load after Password? |
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Answer» Hi everyone |
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| 813. |
Solve : Taking 'ownership' questions.? |
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Answer» The premium ver. of MBAM has a real-time scanner that runs in the BACKGROUND,,, |
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| 814. |
Solve : find mobile phone serial from registry?? |
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Answer» is it possible to read cell phone SERIAL or imei after connecting it to usb |
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| 815. |
Solve : Win 7 Desktop Icon rearrange on reboot my desktop icon? |
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Answer» About 3 days AGO my desktop icons would no LONGER remain in place after rebooting. |
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| 816. |
Solve : BSOD when I try and load up google chrome, Firefox, any browser really ;-(? |
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Answer» Here is what I got. Looks like I need a new HARD Drive. I'm going to have to see if any of the ones I have laying around are compatible. |
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| 817. |
Solve : Can't restore English after Japanese-character attempt | Illegible "boxes" only? |
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Answer» I do not know how to accurately but simply describe my problem other than in the subject line. System Restore is a powerful tool that allows you to revert Windows to a recent point when everything was working fineQuote Open the command prompt. Reboot your computer and load the Advanced Startup menu. You can access this by pressing the F8 key as your computer boots up. Select “Safe Mode with Command Prompt” from the list of options. You will be taken to a DOS-style command prompt. |
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| 818. |
Solve : Put a web page on windows 7 desktop? |
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Answer» Really. Not a shortcut, not a link, not an icon. The page itself. |
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| 819. |
Solve : How can Explorer sort folders by month?? |
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Answer» I have named some sub folders using this: |
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| 820. |
Solve : Live Mail cannot attach files on emails? |
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Answer» Have windows 7 with live mail. A problem has now been encountered. When sending a new email or REPLYING to an email when I hit attach to send a file from my library it tells me "pictures.library- ms is no longer working". This library can now SAFELY be deleted from your computer. Folders that have been INCLUDED will not be affected. |
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| 821. |
Solve : Computer very slow, and often not responding.? |
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Answer» Hi guys. For some reason, my computer seems to be very slow at the moment, with various programs often 'not responding'. It also seems to take a long TIME to boot up. When requesting for the PC to restart, if often idles, and won't restart. When playing music through Windows Media Player (for example), the music sometimes jumps/stutters when attempting to open Firefox, or other program. My PC is behaving in a very non-smooth way. Can anyone assist ? |
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| 822. |
Solve : How do I turn on Thumbnails?? |
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Answer» Attached is a parrtial view of Windows 7 screen. |
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| 823. |
Solve : corrupted window files and how to repair them? |
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Answer» I have been having problems with my desktop icons rearranging themselves after ever reboot, just recently I discovered data files that I had deleted restored to their previous location. Something is going on that I don't understand. So via an article online by MS I ran system file checker and got this result "Windows Resource Protection found corrupt files but was unable to FIX some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log." How to scan and repair system files :I did use the sfc/scannow and that's how I did find out the corrupted files that couldn't be repaired . I did find a recovery disk that I made when I got the pc 3 years ago. I am going to see if I can figure out how to "boot from a disk" ThanksOk after reading the INSTRUCTIONS, Im having a problem BOOTING from the recovery disk. I did hit F12 and it pulled up some kind of screen with various menus but none of them looked familiar. I didn't see anything that said repair windows as the instructions online said. Can I GET some assistance in figuring this out please. Thanks What i8s the name of your computer and model? On some, the F12 key brongs up an alternative boot menu. You selct the DVD.CD rom drive. Then wait a bit and hit any key. sorry i8s? is that the processor? Its a Dell Inspiron 3647after some more research i was able to get the pc to boot from the recovery disk and I ran the repair option, but it did not find any problems to be corrected which is confusing since the sfc/scannow did find errors. Any other thoughts? ThanksSorry about the typographical errors. At this point, you can run the SFC again and note what errors, if any, are reported.This is your next option " Repair Install... Done proper all data and APPS are intact...1 mistake and all is gone with a clean 7 install... I suggest printing out the info...I'd make two mistakes, thanks for the help. Guess I'll have to live with it for the time being.It's up to you... Bookmark it...for when you get fed up...done and thanks for the helpAnytime...Welcome to C H...I know I'm late to this party (for those that know me, that comes as no surprise), but I had this problem a couple years ago, and it was very hard for me to find the fix. But this is a great trick to fix corrupted Windows 7 or 8 system files. So, for future viewers, I'd like to leave the following gift: You must be connected to the Internet, however. From administrator-level command prompt, type: dism /online /cleanup-image /restorehealth |
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| 824. |
Solve : google chrome issue? |
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Answer» This messages come frequently in google CHROME. does anyone know the reason of this error message.. how can i prevent from this issue.. screenshot of the issue have attaches with this post. when it comes , it needs to close all the tabs of chrome to come back,, |
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| 825. |
Solve : WiFi, No internet? |
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Answer» Windows Vista. Can not connect to the Internet with Wi- Fi I thing that the problem is that my ISP (AT&T) is not identified. Your computer doesn't connect to your ISPs Network. It connects to your Router. The "network" being described is the network of computers and your router. Basically, all the computers you connect to your router are part of that "network". The network name is something that is SET by you or your computer to identify it; it isn't inherent to the network itself. (Though for wireless connections it USUALLY uses the ssid). That said, "Unidentified Network" usually means either the connection to the router couldn't be made or otherwise wasn't successful. Does the Router support Wifi? Is the SSID name you are connecting to correct? Does connecting via a wired connection still work? He needs to tell US the make and model of the router AT&T gave hime. It has to be set up to turn on the wireless and have a SID and security. Older model was made by 2-wire. Model 2701HG-B (Photo attaced.) [attachment deleted by admin to conserve SPACE]BC Programer Answer:Router,Modem "Gateway" Supplied by at&t. It better support wi-fi since I am paying for the service. No problem with wired connection. Geek 9pm Answer:Model is at&t 5268AC I think it was made by "Pace" It was reset by at&t personnel two times already and it did not help. I might try USB wi-fi next. I also tried another ISP, it did not help. It is a Pace 5268AC taht is also sold in the retail trade. Here is a picture I found on Amazon: Here is a sie taht has the manual in PDF https://www.manualslib.com/manual/1106303/Pace-5268ac.html I will look over this manual and see if I can learn something worth sharing. It sems to be a standard DSL wurekess modemt and router. Here is a look at page 11 on the manual. It says that the station ID and the password are on the side of the unit. So you want to find taht station on yu laptop or tablet. Your must use the default password, unless it has been changed. (I marked part ofa the text in red.) [attachment deleted by admin to conserve space]The ISP is responsible for the unit and your service...i would call them again. Don't let them leave until everything is up and running...sounds like they gave up twice already... Quote from: lyndhurst on July 03, 2017, 07:21:39 PM BC ProgramerI recently switched ISP. This was a transition from DSL to cable. The cable provider (Spectrum) provided a modem/router which was wireless capable but, to get wireless working with the modem/router provided by them, I would need to pay $5 more per month. So, I thought, $5/mo is not much but it still amounts to $60/yr and I might be using this ISP for years. Also, I found I could not use my printer or any device (2nd computer) other than the computer that was connected to their modem/router when they first activated it. So, I decided to buy a modem and router; I BOUGHT a Netgear CM400 modem and a Netgear N300 WiFi router. Now, I'm back to the network functionality I had with my previous ISP; in other words, I can connect up to 4 devices (computers and printer), via Ethernet cable, to the Netgear N300 WiFi router and I have wireless access. If your ISP is charging a monthly rental fee to use the modem/router provided by them, that would be even more reason to buy your own. Note: before I made the change from using Spectrum's modem/router to using my own modem and router, I searched for info on doing this with Spectrum and found that they have info on their website about certain model modems they list as specific ones they recognize. |
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| 826. |
Solve : How many days to the end of Windows suport?? |
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Answer» I am just now stararitng to get the feel of Windows 7. I am using the64 bit version. Geek i know you have limits...but you woulda done the math yourself years ago...It took less time asking Salmon Trout! And he gave us a nice little on0-line script! O tjomlI will putthis in the scheduled tasks and at least once a day it should pop-up and remind me taht Windows 7 is going out. |
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| 827. |
Solve : Vga cable? |
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Answer» i changed the vga cabel but the new one have not the same resolution as the old one. Did i get wrong cable or what?How many pins does this cable have? 14 or 15 VGA 15 pin cables often have only 14 ACTIVE pins. Pin 9 is missing. (This missing pin is on the middle row of pins, one pin from the END.) This missing pin is a problem for flat screen TVs. |
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| 828. |
Solve : Manually fixing scripts and network troubleshooter error 0x8007000E? |
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Answer» So basically 4 DAYS ago I ran windows upadate and some of the updates failed. After that whenever I try network troubleshooter I keep RECEIVING the same error. |
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| 829. |
Solve : Is there any other way I can do a REPAIR install?? |
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Answer» I need to do a REPAIR install of Windows 7. But, when I PUT the installation disk in and go through the process it seems I have to click on "upgrade". That seems to be the only way to do a repair install where you won't LOSE your files and programs. But, I want to stay with Windows 7. I saw no other way so I clicked "upgrade" and after it does it's thing I get this message: Your current version of Windows is more recent than the version you are trying to upgrade to. Windows cannot complete the upgrade.How could that be? I have Windows 7 - that's not the latest version. Is there any other way I can do a REPAIR install? I've heard you can do an install from a usb zip drive, but I don't think you can do a repair install that way can you? From a healthy Windows 7 system you can create a repair disc and burn that to a DVD-R. They are specific for 32 and 64 bit and home vs pro etc, so you will want ONE that matches your specific version of Windows. That disc then might call upon the original media you have to replace damaged files etc. Full Info... |
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| 830. |
Solve : Computer is very slow (and several other issues)? |
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Answer» Hello everyone! 1) While it's always been quite laggy, I'd say it's gotten worse since I installed qBitTorrent and used it to try to get some programs via torrent. I assumed it might have been infected ... I have no idea why it isn't allowing me to download anything.You must remove any Bit Torrent software. It is not enough to stop using it, you have to remove it. Any torrent is very invasive and should not be used. From Yahoo answers: Talk to your Internet Service Provider (ISP). There's a 99.9% chance that they are "throttling" you. And, if you ask them nice, they may explain what "THROTTLING" means, and, why they think they have the right to specifically target you. Others sources confirm this. That's weird, I never had that issue when I used it in my previous computer. I imagine it won't solve everything as it struggles with tasks that don't use the Internet as well, but I will remove those and see if it helps. Thank you!Just trying to help. Diagnostics for computer problems cam take a lot of time and effort. In your case, you want to fix the problem RATHER than just identify it. You may want to break the problem into two halts. Is it hardware? Is it Software? You can boot your computer w with an alternative system that does not use any of the Windows components and does not have to use space on the hard drive. Examples of such would be The Ubuntu demo CD The puppy Linux boot CD. The Ultimate Boot CD. The boot CD of Mmemtest86 program. If these programs also seem to be slow, you might conclude that it is not a operating system problem. Just a suggestion. Ignore the advice above. Not all torrents are viral and certainly the torrent client isn't. Having said that, it does sound as though you may have downloaded an infected file. I suggest you post in our malware forum and let our malware specialist assist you. Until you are "cleared" by our malware specialist I'm going to lock this thread. |
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| 831. |
Solve : How to move multiple files to different folders? |
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Answer» How do I move multiple FILES to different folders on Windows 7? |
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| 832. |
Solve : Call from tecnical support while running WIndows 7.? |
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Answer» I was running Windows 8 pro, 64 bit on my Dell 677 with 4 GB RAM. It has been going on for awhile, but it now getting some attention.Warn your fiends and family. Forgot to warn yourself though... Quote from: BC_Programmer on July 26, 2017, 08:22:29 PM From hereMy administrator tells me I am starting to forget things. He called back again today. His name is George and he says this is a new part of Microsoft Technical support. The connection was not good, so I asked him to call again. I spoke to the administrator of this institution and she said I should not do what he says. I Told him that and he wanted to speak to the administrator. So I passed the phone to the administrator, Ms. Newton, and she was very rude to him and told him there is nothing wrong with our computers and do not call again. So if he calls again I am not going to talk to him anymore. Quote from: Geek-9pm on July 27, 2017, 06:06:52 PM His name is George and he says this is a new part of Microsoft Technical support.It's not. He is lying. Quote Ms. Newton, and she was very rude to him and told him there is nothing wrong with our computers and do not call again. Good.I hope it involved suggestions that his MATERNAL lineage was excessively promiscuous.Can't believe you even entertained the phone calls that long...shame. Quote from: BC_Programmer on July 27, 2017, 06:51:33 PM It's not. He is lying.Thank you BC. Ms Newton is very stern, but does not use profane speech. She really knows how to say no and hang-up. I looked on my phone and the number was not an 800 number. As I recall, a service center will usually have an 800 number so any customers can call back without toll charges. The number came from the Midwest and was at one time assigned to a private family dwelling, not a business. I do not think he will call again. this is a scam. They show you event viewer to show you errors, even tho the errors are sometimes ok, then they teamviewer in and ASK for you to log into your bank to pay them. Come on mate. This is old. Just think of it this way. Does the mechanic randomly call you telling not suggesting, telling you that your cars engine is having problems? uninstall team viewer, go through your add/remove features/programs to ensure nothing fishy is in there, run a AV test/malware bytes on it and you should be fine. If not, id personally wipe the thing with fresh windows install. BTW: he wont call again. Another person will. They have call centers, use fake names and call the numbers looking for $$. Been around for years. CBC market place even has a episode on it. Good luckCBC? Never thought of that. Do you think it might CBC creating a story like they did before? OPP shuts down CBC's social experiment 1 more time...it's a scam...quit overthinking it...Look, it's your bank account. Believe what you want. We don't have to deal with your 'administrator'. If you want to believe Microsoft Scammers are legit so badly, go ahead. since you've DECIDED that they are so trustworthy that you'll go to bat for them and criticize another country's national news broadcasting network, it obviously doesn't matter what anybody says. Mind you, I doubt your 'administrator' will find the reason "They had a warning on CBC but they did this other thing that didn't work out as they planned so clearly everything they write must be the opposite of what actually happened, therefore I trusted the guy on the phone asking for money." particularly good. He even left me voicemail! Then somebody else called and said - "You did not paid IRS for income tax." Now I am a believer! I will not even give them the time of day. I got hit again by another firm, but not the the one mentioned in this post. Somehow, some way, I let them have my Bluebird card. This was a firm that tricked me earlier and for some reason I let them have my Bluebird Card number. The things is that if you don't check your account every say, some scam artist will change your card again. It is very hard to get the credit card company to block those guys. I was late reporting, so I will not get my money back. I had to cancel my card and ask for a new card. It should be here soon. In fact, problems like this even happen with legitimate companies. I still have the local water company charging my bank for the water my neighbor uses. We went to the water company showed them the title deed for the neighbors property to prove that it is not in our name anymore. Now I have to be careful with my neighbor. He is working on my car. Laugh if you must. It is not funny to me. What we may be laughing at is how long it took for our suggestions to sink in...just sayin. |
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| 833. |
Solve : Bluetooth tether issue.? |
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Answer» Hi. |
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| 834. |
Solve : Please help analyse my BSOD root cause? |
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Answer» Hello, |
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| 835. |
Solve : Can't install something because of administrator policies?? |
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Answer» It didn't work.In Windows 7 CLICK on start and enter ... Group Policy editor feature is provided with Only Professional,Enterprise and Ultimate editions of Windows 7 and Windows 8.Which VERSION of Windows do you have? |
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| 836. |
Solve : Can't install epic browser in my laptop? |
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Answer» Hi, |
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| 837. |
Solve : Windows stopped working, takes a long time to start web browsers? |
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Answer» Hi Everybody |
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| 838. |
Solve : Rebooting a Dell laptop? |
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Answer» I want to reboot my DELL Laptop with my MOUSE. A pop up appeared listing SLEEP and reboot. I clicked on reboot and the computer rebooted. I forgot how I got that pop up to appear on my screen. I would like to know how to do that. |
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| 839. |
Solve : Administrator username/password? |
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Answer» I need to check my hard drive for a deleted email message. But don't have the admnistrator username/password. Is there a way to bypass the username/password to check check the hardrive without installing software? Thank you.How do you not have the administrator USER name and password for your system to gain access to your deleted e-mail? |
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| 840. |
Solve : When starting it marked almost all files as unreadable.? |
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Answer» I was browsing the INTERNET, but I think that I had too many tabs open. I went away for a moment and when I came back the screen was full of horizontal stripes and it was frozen. When I rebooted my computer, it gave me different boot options. I chose to start windows normally, but it FROZE after I clicked once and I had to SHUT it down from the start button. When I rebooted it I tried to start it in safe mode. It listed all the things that it was loading and then froze. When I rebooted it, it said that I have to reboot and select proper boot device or insert boot media in boot device and press a key. After I rebooted it, it gave me boot options, I chose to start normally, clicked once and it froze, after rebooting the PREVIOUS message appeared again, the rebooting cycle repeated a few times. Then when I selected to start normally it started to check files, I dont know excactly how many were unreadable but it was definitely most of them, maybe all. Then it said "deleting orphan file record section 40", it has been like that for a few hours. |
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| 841. |
Solve : old computer doesn't allow updates and blocks every internet page?? |
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Answer» I've been given a computer by a friend and I'm sure it's over 5 years old, ADVENT make and running windows vista. I don't KNOW which internet explorer version it's running but recommends I update to version 9 (hopefully that'll help in aging this thing). |
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| 842. |
Solve : How to make HE-AAC audio to work in WMP?? |
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Answer» Does anyone know how to install and get the Orban / Coding Technologies AAC/aacPlus(TM) Player Plugin(setup_AAC_aacPlus_pluginbase_1_1_52.exe) to work? |
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| 843. |
Solve : Desktop Background Slide Show? |
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Answer» Hello, |
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| 844. |
Solve : User profile cannot be loaded? |
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Answer» Hello Wiping your hard drive and performing a fresh installation can be a huge headache; but fortunately there's a way to repair a corrupt Windows 7 installation while keeping all your programs, personal data, and user accounts intact. With Windows 7 you can perform an in-place upgrade installation to repair a flaky existing install. Though technically designed to upgrade older Windows OPERATING systems like Vista, the in-place upgrade installation option can also be used to repair an existing installation of Windows 7Read the whole article for the details. Quote from: Geek-9pm on September 21, 2017, 09:11:01 PM Read the whole article for the details. Details like "You'll need a Windows 7 installation disc that matches the version of Windows already installed on your system". Quote from: BC_Programmer on September 21, 2017, 09:23:40 PM Details like "You'll need a Windows 7 installation disc that matches the version of Windows already installed on your system".Sorry, did not see that. Does this PC have a COA on it? If so, she might download Windows 7 using another PC.Thank you very much for your help. A friend of mine suggested me this link https://support.microsoft.com/en-us/help/947215/you-receive-a-the-user-profile-service-failed-the-logon-error-message I tried it and it WORKED. It has very few steps and easy to understand. |
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| 845. |
Solve : Windows is sending print jobs to the wrong printer.? |
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Answer» Product Name: HP DeskJet 2655 |
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| 846. |
Solve : Updates taking a long time? |
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Answer» Hi guys...I'm back again! We do not use our laptop very often. The last time updates were done was Feb. 18, 2017. Well, now I have 54 updates to do and I have had the computer on supposedly updating me, however, it has been over 24 hours. I clicked on to stop download but it said it hasn't finished. After they are downloaded, then they need to be installed which doesn't take so long, I think. Anyway, is this unusual for it to be going over 24 hours? It says it is Downloading 54 updates, so far 0% complete. It's a Dell Inspirion, Intel Core I-5-3210M CPU 2.50 GHz, Ram 8.00 GB 64-bit operating system. It's Windows 7.that does seem excessively longer than usual, but with downloads, it's not your PC specs that are IMPORTANT, it's your internet speed. |
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| 847. |
Solve : transferring data from p.c to another p.c.? |
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Answer» can anyone TELL me if you transfer data from hard drive on p.c...the data is still RETAINED in original hard drive of first p.c.If the data is copied...and not MOVED...Yes.Thanks mateYour Welcome... |
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| 848. |
Solve : Cant reach internet speed of 60mbs using my laptop windows 7 Ultimate? |
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Answer» Hi I am from Panama, Central America, I have a laptop Toshiba Satellite C645D... WINDOWS 7 Ultimate. |
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| 849. |
Solve : How to add "Find" (Ctrl+F) to the context menu?? |
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Answer» Hi! |
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| 850. |
Solve : Desktop shortcut (.lnk) file association? |
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Answer» The file association for the desktop shortcuts was CHANGED from "Unknown Application" to Access. Now clicking on the shortcut links it to Microsoft Access instead of what is in its properties to "OPEN With" such as Excel. How can i change them back?If it were me, I would creature a new shortcut and delete the old one. |
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