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A Vista USER, I receive a message that I "do not have permission" to write files to a folder. It is a temp folder. I am the administrator of the computer -- I sign in with a password, etc. -- and I am the only user of the computer. Yet I do not see where I can "give myself" the needed permission. I will not BOTHER asking why the administrator would NEED permission, nor why I would need ANYONE's permission to use my own computer. Anyone have an idea on how I can rid myself of this NONSENSE (other than buying a Mac)? Thanks in advance.In Vista, real administrator folder is hidden, so it won't get messed up by a user.
What you use is semi-administrator account.
Try to take ownership of troubling folder:
http://www.winmatrix.com/forums/index.php?showtopic=13157
http://www.mydigitallife.info/2007/05/25/how-to-take-ownership-and-grant-permissions-in-windows-vista/A most helpful reply, thanks!Did it work?

I have been getting a BSOD with Stop 0x00000019 with the parameters of
(0x00000020,0xE38B5740,0xE38B5760,0x0C040201).   I have not installed any new hardware in the last 3 months and this has only started in the last week. 
Any suggestions as to what is causing this??

Thanks
It could be due to several hardware ISSUES...failed and/or failing.

Can you boot into Safe Mode?yes no problems.   When I look at the Device Manager, there are NO entries with the yellow question mark.

OKAY...our next step will be to test the memory...okay?

Are you familiar with how to remove memory modules from the motherboard?

What we want to do is try one stick at a time to see if it could be a memory stick causing the issue.

With me so far?There is only one memory module and yes I have taken it out and RESEATED it.Any other suggestions?

ThanksSorry...

I'm at WORK right now, but will be back on in about 2 hours...okay?  In the meantime, someone else may be able to help.This particular Stop error code is referring to a BAD_POOL_HEADER.

There is a bug checker for this...and it is hardware related...more than likely a driver issue.

There is a bug checker:  Bug Check 0x19: BAD_POOL_HEADER

However, it doesn't provide the particular parameter you have supplied us with.

Below is some information you may find useful and hopefully correct the issue you're facing.

Personally, I'm running Vista and don't have privy to an XP machine to help you out.

I did find this for you at Google Groups:

Quote

Windows Driver Kit: Driver Development Tools
Bug Check 0x19: BAD_POOL_HEADER
http://msdn.microsoft.com/en-us/library/ms793223.aspx

If you have a Minidump file: Windows/Minidump/Mini082108-01.dmp, then you
can debug the system. Instruction here:
How to read the small memory dump files that Windows creates for debugging
http://support.microsoft.com/kb/315263

Use the !analyze -show (click on the blue text) command.

Look for the MODULE_NAME and IMAGE_NAME HEADINGS. This is the program that
caused the error. Sometimes when it's a device driver it means that that
device is causing the BSOD and by disabling it or updating the driver your
system will run stable. If you don't know what device that name relates to
then Google it.

Can't remember that now. Will be? That question means nothing. Please ask it more clearly.
http://www.sevenforums.com/tutorials/3413-repair-install.htmlI still wanna know what "scratches" we are talkin about here...It would appear he means "from scratch". Quote from: patio on June 19, 2013, 01:52:10 PM

I still wanna know what "scratches" we are talkin about here...

Windows UPDATES will NEED to be checked and reinstalled again.

Hi All -

First off, thanks for reading this and for any help you can provide.  the TL;DR version is my memory has failed memtest86 in a couple different ways, but has also passed it.  Not sure what to do next.

I have had a pretty unstable system for the majority of the time I have had this computer (about 5 years now), but it never really impacted what I was doing with the computer.  I would get the BSOD about once a week, but it wasn't that big of a deal.

Recently, though, I have started to play some games (lightweight games, mainly).  I was playing Orcs Must Die, on the lowest settings, and any time more than 3 orcs were on the screen, it made gameplay super choppy.  After searching around the internet, different forums, etc, and everywhere I looked they said that OMD should play on almost any system without trouble.  I went to the systemrequirementslab Can You Run it, and it said I was above the maximum settings.

I updated my video card driver, and that didn't help.  I made sure Vista had SP2, but that didn't help. I then ran the Vista Memory Diagnostics tool, which TOLD me I have a memory issue.  I found the Gskill tech support folks recommending making sure my memory speed was correct in bios, so updated the timing settings.  No help.  I downloaded and ran the memtest86 utility, and of the 4 times I have run it, here are the results:

First time: Error Conf. Value 181, Test 9 had 65000+ errors

I removed one stick of memory, ran the utility, no errors.  I swapped the sticks, ran the utility, no errors.

I put both sticks back in, ran the utility, no errors.

I thought good, problem solved.  I fired up the GAME, it got choppy, it crashed and BSOD my computer.  I ran the memtest, and now I have errors.

Error Conf. Value 172, Total error bits 9

Then I ran it again, and got an Error Conf Value of 200, with 14 error bits.


G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory Model F2-8500CL5D-4GBPK

Intel Core 2 Quad Q6600 Kentsfield 2.4GHz LGA 775 Quad-Core Processor BX80562Q6600

GIGABYTE GA-EP35-DS3L LGA 775 Intel P35 ATX Intel Motherboard

EVGA 384-P3-N851-AR GeForce 8800 GS 384MB 192-bit GDDR3 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card

Any advice or help is appreciated.  Thanks again!
Never ignore memory errors.  You either have to replace the memory or verify your BIOS settings for  type of memory you have.
If you want to continue to use you PC, that is, of course, your decision. You should understand that memory errors can led to unpredictable problems.
This is a tricky one, because it could be the memory, the settings, or the memory controller.  Have you tried downclocking the memory, say to 800 or 667MHz, to see if this changes anything?  Leave the voltage and timings as instructed by G.Skill.  It's also worth upping the IMC voltage in the BIOS a couple of notches, see if that helps.

I have a old computer with Windows 95 and Works 4.0. I need to COPY  the files in Works 4.0 to a NEW computer with Vista and Works 9.0. I have copied the files and put them on the new computer, but it will not open the files. What do I need to to open them?  These files are Works word processor.Is the file name extension for Works 4.0 .wps?  When you have Works 9.0 open and try to open one of the old files from the File, Open, menu on Works 9.0, can you select one of the old files for OPENING?  What happens if you try to open one?Yes, they are work wps files. When I try to open any file I get a message that SAYS can't open because file is not compatable or corrupted. Do you still have your old computer with Windows 95 and Works 4.0?  If so, try saving a file a DIFFERENT format, such as RTF; the file name extension would be .rtf.  Then, copy it to your new computer and try to open it in Works 9.0.I do still have the old computer and I will try it . The computers are at work and I will try it in the morning, thanks  I'll let you know.

I recently purchased a Fujitsu Siemens laptop from Tesco's(dont laugh)it cost me £278,they are selling the same thing at Staples for £299!It CAME pre installed with Windows Vista Basic,Bill Gates has got tight fisted as this version does'nt include a word processor.
I downlowded ABBIWORD off the web"FOR FREE".beats paying £199 for windows office! I BOUGHT a cheap laptop recently, also didn't come with a word processor and i've got openoffice. http://www.openoffice.org/ which is a FULLY featured office package. Which even supports micro$oft file formats and can convert between open source file formats and closed source file formats.

FBThanks for the info,might try that,was it a free download?yup 100% free.

FBWindows doesn't include a word processor anyway, but MS Office is often bundled.
I do like Abiword myself, not a fan of OpenOffice any more but that's just me.
It is free, and you can't really fault it.ThanksWindows includes a simple word processor, WordPad, but I think you'll find AbiWord a much better word processor than WordPad. 

When MS Office is included in a new system, it's usually a trial version.  After the trial period, the product can not be used until properly REGISTERED and paid for.  Still, the Home and Student version that is usually the version, if any, found on new systems can be bought for about $150, much less than the Pro, and other, versions.  And, that may include a license to install it on three computers; at least, that the deal I was offered with the Home and Student trial version installed on the Compaq notebook PC I purchased in July 2007.

Microsoft Works is also often bundled with new systems; it includes a fairly basic word processor, spreadsheet, database, and some other features. Thanks for the info

I can't believe myself. I've had done two major bonehead mistakes in one week! And I thought I was getting the hang of all of this!

Hopefully this is a simple one to fix. I messed up quite a few Vista system icons and I can't seem to get them all back to default. It all started when I was opening a .dll file that I thought was tied into Firefox. I can't remember whether it was or not. All I know is now t all of my.dll files have a Firefox logo icon. And if you open up properties, it says "Opens with Firefox!

So I did a lot of searching for answers. One included deleting the Icon database file in C:\ Users\Name\AppData\Local, then rebooting. Supposedly that will set things right. It didn't!

Then a tried a variety a Icon fix-it programs including WinBubbles, Vista Visual Master and a bunch of little dinky fix-it programs, some that were just a registry key to add. But nothing worked.

But while I was writing this thread, I kept trying things out, in hopes that I wouldn't have to BOTHER you with issue (and actually so I could then bother you with another issue I'm having!) So I tried one last Google search. What I came up with was a registry entry called extfix.

Actually I think it has a slightly different name on other websites, but the fix is the same. And just by adding this information to the registry, this was supposed to restore all the file EXTENSIONS. And it did, at least for my.dll files. I just right-clicked and hit MERGE, rebooted and went into windows to see if my .dll icons had changed. They had. It currently looks like a blank white piece of paper that has the tip folded back on the top right and on the page are two BLUE gears, one large and one small.

I also open up properties on a .dll file and it says "Opens with unknown application", which I believe is what it is supposed to say. So now with that fixed, I moved on to the next concern. The icon and file association for Configuration Settings or .ini files. This needs a little explanation how they got the way they are.

When I was running one of those icon restore programs that I mentioned, I was trying to actually change the Firefox icon that was associated with the .dll files. The program gave me quite a few icon choices to pick from and I picked the one that I thought most closely resembled the default icon that I could remember, a blank white page with lines on it and the top right corner folded back. It has one large blue gear on it leaning towards the left.

But when I went to change the .dll icon, for some reason it didn't do anything for the .dll file icon. INSTEAD it changed the .ini file icons. And now they're all that way. And if you click on properties of a .ini file it says "Opens with Notepad". Now I'm not sure, that might be correct, but shouldn't it say "Opens with unknown program" just like the .dll file?

Either way, it's obvious to me that besides with the .ini file icon possibly being wrong, it probably does not also have the right association.  So that's where I'm at currently. One problem is fixed, but I'm not sure about the .ini files. Everything in Windows does work ok though however, which I am thankful for.

I patiently wait for your input.
Jan LaFata
Quote

It currently looks like a blank white piece of paper that has the tip folded back on the top right and on the page are two blue gears, one large and one small.

And if you click on properties of a .ini file it says "Opens with Notepad".

My brother's Samsung laptop (sorry, don't know the name, cannot find out) has had a windows update, causing the computer to be extremely slow after booting. He found the OS disc that came with the laptop and I popped it in and had it reinstall the OS, but keep the drives and such. Windows 7 almost finished INSTALLING, but it has to reboot and do some sort of SETUP. When booted in normal mode, the screen is blank (No video being sent), and in safe mode, video is there, but I am prompted with the message to reinstall, as windows cannot be installed in safe-mode. I have no access to my desktop or anything. If there is a fix other than wiping the laptop clean, please reply. Thanks in advance. Why didn't you just uninstall the update?

At this point I have no idea what you've done, so I suggest you boot to the Windows DVD and do a CLEAN install (either delete and recreate the system partition or at the very least, reformat it). If there is data on the drive that you need to save you can either try a parallel install (install a second instance of Windows) or, best bet, slave the drive to another computer, COPY the files you need, then do a clean install.I would like to simply delete all the partitions and have one big one. (His hard drive was split into four) Is there any way to do this without having an OS loaded? Also, I don't have any of those fancy doohickeys that turn an internal hard drive into an external one. Nevermind, saw that an option was available while the disc was being booted. Thanks for helping.It's still unclear what your goal is for this laptop...
1 of the 4 partitions is most likely the HIDDEN Recovery partition...i'd keep that if i were you...
If you want it to stay as is without a re-install...which would wipe everything then the other partitions cand be merged into one....
I suggest you POST a screenshot of the HDD from Disk Management...The link below is from Microsoft.
Installing and reinstalling Windows 7
Note  there are options to format the disk if you want. You should not need other software and hardware. It is all on the Windows 7 Install DVD.

Too late i'm afraid...wait til he stops back cause all his data is gone...
I predict it...My goal was for the laptop to run at a decent speed after login, preferably with all the data still in tact, but part of the hard drive was backed up, so it's okay.

Hi I am having a couple of PROBLEMS with my LAPTOP.  I noticed that on my start menu all the lettering is faded to where they are virtually unreadable.  One more thing the COMPUTER is over 10 years old and every once and a while it won't boot up, gets half way through on the cmos and hangs there.  Might take several times of shutting off the computer before it gets past the center hang or the progress bar.   My operation system is WINDOW 7 ultimate and have an Toshiba satellite. .  Might take several times of shutting off the computer before it gets past the center hang up.  It does not affect anything else other than the start menu, that is all other functions are just fine.  I can reboot and the problem goes away but it fades in time............need help     ...............two-dogs

alright this is my last time using my old computer. it is a HP Pavillion 513n running WINDOWS XP SP3. it did have a verry verry VERRY bad virus problem but i was using it perfectally before it shut down. here is the story of what happened. i just got a new laptop and i wanted to transfer my music and other crap from my old one to my new one. it always acts wierd i dont have time to explain what i mean by that. but i was starting to transfer files when i noticed that i needed my keyboard, so as i stood up to plug it in i tripped over the power cable and accidentally unplugged it from the wall.  i did not have the keyboard plugged in cause my computer wont startup with one plugged in. but now it wont startup at all. i try to turn it on and it boots to the page that says  boot in safe mode, boot normally etc. i have selected every option and it starts to load up and then just restarts itself. i disabled auto restart and it came to a blue page that says "a problem has been detected and windows has been shut down to prevent damage to your computer."
then it says "PROCESS_INITIALIZATION_FAILED" at the bottom it says " Techinical information" "*** Stop: 0x0000006B (0xc000009c, 0x00000000, 0x00000000)" it tells me to boot it in safe mode but i cant. i NEED those files on my computer. please help me thanks. i will do ANYTHING to try and get those files. i have VERRY important documents that i need.it actuallysays "PROCESS1_INITIALIZATION_FAILED" i forgot the "1" after process in my first post.Having Googled that particular Stop error, most hits refer to a corrupt hard drive.

While you may find hits regarding certain software as being the culprit...it always points back to the hard drive.

Your best bet may be to repair or try to recover your Windows operating system, but there's no guarantee that either will work.

You also may want to note...there is no guarantee your DATA will be recoverable.  However, there is the chance you can fix this.

First off...you may want to take a look at the following Knowledge Base article from Microsoft:

http://support.microsoft.com/kb/314058

is there any other way i can do it that will garuntee me not losing filesWindows XP System Recovery should allow you to fix the boot sector of the drive...which, in fact, may be the culprit here...and your data should remain safe.

However...let it be known...that I, for one, cannot make you any promises.  I can only point you in the right direction.

You do have the option of data recovery specialists...but that would be my last resort...since they are expensive.

Your best bet would be to try and repair the corrupt MBR (Master Boot Record).i dont have a Windows Setup floppy disks or the Windows CD-ROM I have a idea. this is not losing files


You can go and buy or borrow a hard disk box fit for you disk drive of the old one.the hard disk box can enable you to access to hard disk drive by usb,and use the old hard disk dirve just like a "big" flash disk.

oh, I got another way .
I call this Plan B,the previous it PLAN A.
you can borrow a install disk of windows XP or win2k ,
use the disk to install system,before the setup program copy file to hard disk,you should choose another logical drive (not any one of your systems install on your current system, I assume that you might install more than one system on your computer) .After rightly installing the new system,you can copy files or any other THING your want .If you can't intall the system try PLAN A !

good luck,buddy.i cant get a disc it that hard disk box thing my only hope? how MUCH do they cost? where can i buy one, can i get it at a store like Circuit city? and are there any other ways?can you start the machine in safe mode?

Quote from: Sean0514 on August 22, 2008, 11:05:09 AM

how much do they cost? where can i buy one, can i get it at a store like Circuit city? and are there any other ways?

how much do they cost?

Hi all... a tricky one!

I have this darn new HP Presario up and running again, with system restore disks installed and back to Vista Home (yay)

Something called FBI GUI is running every time I switch on, trying to 'install your programs' and I did let it go for a while, but now it continually lags, stopping at the one point and just not doing anything at all. The progress bar goes on and on and on... for hours. (until I restart) and I can't access other programs once I 'maximize' the GUI window.

Since the restore, everything seems to be working well, except I can't really test it properly until this thing stops loading, or trying to load... I tried to delete it so I could at least go and test the machine, but, alas, Vista tells me I do not have permission to delete things on my own computer. Silly me.

I'd love to know... if anyone can help me (I'm very new to Vista)

a) how to stop it running
b) should I stop it running
c) what the *censored* is it?

It's obviously a program that gets installed by EITHER Vista or HP at the restore point... as I have not put anything else on it yet at all since the restore disks were put on.

I have not been asked to set up permissions since the system restore; could this be a part of the problem not being able to delete it?

It's a brand newie HP Presario C700, 1GB ram, 120GB HD, Windows Vista home, 2.13gb intel celeron.

thanks....! a long winded one; I hope I havent left any info out...



FBI GUI:
http://www.google.com.hk/search?hl=en&q=FBI+GUI&btnG=Google+Search&meta=&aq=f&aq=f

Is it not in Add and Remove Programs in Control Panel?The name stands for File Based Installer Graphical User Interface Manager.
It is an automatic installer that allows for the recovery of your computer as well as driver initializer. While it is working, it makes a baseline image to help in future recoveries. It will have to run to completion before it can be effective. Can take an hour or two if the computer is a brand new one.
So that's what Wikipedia tried to tell me?   Thanks for that...

I'll let it run it's course. It just seemed to be dead... for about 80 minutes. :-)

I'll let the forum know what happens...



chad - Congratulations on your new computer! I have one bit of unsolicited advice for you. As soon as you can, consider increasing the RAM to at least 2 GB; more, up to 4 GB, if you can. The "user experience" improvement between 1 GB and 2 GB is huge and is noticeable as soon as you power on the computer. It is an upgrade well worth the money.

Note, however, that, if you get 4 GB of memory, your operating system will only use ≈3.5 GB - this is not a Vista issue, but, rather, a constraint on 32 bit operating systems.

Enjoy your new computer - and, if you increase the RAM, post back and let us know what you think of the difference in performance.

Speaking of performance, another issue that will SLOW down a new Vista install is the indexing service. This service facilitates the Search feature but takes a day or two to build an initial INDEX - suggest letting the computer run overnight to get the initial index building out of the way.

Well, system restore disks didn't work... the "restore failed. Try again?"

Has anyone any tips on how to get the restore disks to install succesfully? there aren't many options once that formatting begins!

c



Back to the beginning - why were you trying to recover the system?

I assume that the system is under warranty, if so, be careful that you don't void the warranty trying to fix it!Trying to recover it from attempting to install XP onto it, when it came with Vista. Then I discovered about eight devices not functioning properly on the new pc with XP and I had to get new drivers, but not specific ones for Xp, just ones that would work sort of ALLRIGHT... so I decided, sounds bad, might just go with Big Brother and put Vista back on...

It's OK about warranty... every step (including those taken to get Xp onto it) has been taken in discussion with HP help online, and I've saved all my conversations with them. They supplied me the recovery disks FOC...

still no good with the recovery though! It keeps 'failing'! Might be back in touch with the HP helpdesk...





I understand the desire for XP - I made my wife's HP laptop into a dual boot because she complained so much about Vista! The reality was that once I increased the RAM to 2 GB, Vista wasn't so bad! Hence, my suggestion above. (My wife still uses the XP side 95% of the time, though!)

Okay, sounds like you've got the warranty thing covered, best of luck

On topic for just a minute , you may want to go to your hard drive manufacturer's website, download their diagnostic software and run it to verify that your hard drive is okay.Do you have the HP Driver CD ? ?
Have you remembered to run it and re-install your motherboard drivers after each install you tried ? ?

This should be done right after Windows is installed otherwise the machine will not function properly...I sorted it... I had turned off the SATA in BIOS to run XP... I needed to turn it back ON to re-install Vista! 

cheers all

I'm back to my desktop with XP now... I no like Vista. XP makes me feel safe and cosy

 

I'm PRETTY helpless with computers, so this forum post might just be open to whatever issue I'm having on that particular day.

Today's issue is

Is there any way to remove all the HP STUFF from my HP computer, or whatever? It doesn't seem to be very helpful and takes up precious desktop space.If you're just looking for desktop space you can delete the shortcuts from the desktop.

If you want to get rid of the programs, it depends on you windows VERSION. Goto control panel and open "add/remove programs" for XP or "programs and features" in vista. for other OS's SOMEONE else will have to answer. There should be a list of programs in that window, uninstall those that you don't want.

FBI have nothing to add, just think the title of this thread is GREAT!

I've had this Toshiba Satellite for about 6 months. It runs Windows Vista.  About a month after I got it, it started to act narcoleptic, falling asleep and not waking up unless I hard reset it.  I'm sure this has caused all sorts of havoc, and I've taken it in to Geek Squad twice for that, but they are still scratching their HEADS.  That's some of it.  About a month ago, I bought Business Plan Pro and have been toiling away at the PERFECT business plan.  The computer fell asleep in the middle of this and the program wouldn't work.  I uninstalled, reinstalled (realized I lost the serial numbers), bought a new version of the software, same thing.  installed the repair, ETC, etc. I took it in to Geek Squad (I have a Best Buy card, otherwise I wouldn't have) and after $130, 3 different techs messing with my settings (and losing my research on that business plan in the process), they gave it back to me without fixing the problem.  They UPDATED my .NET, they cleaned the hard drive.  The only thing they said I can do now is reformat the hard drive.  Since I don't have the rest of my life to do that, or $130 to have them do it, I'm hoping that there is another option.  This is what the thing says:
Problem Event NAME:   CLR20r3
  Problem Signature 01:   pas.bppenu11.exe
  Problem Signature 02:   1.0.0.0
  Problem Signature 03:   46fd7686
  Problem Signature 04:   System.Configuration
  Problem Signature 05:   2.0.0.0
  Problem Signature 06:   47577dd9
  Problem Signature 07:   1a8
  Problem Signature 08:   4d
  Problem Signature 09:   IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW
  OS Version:   6.0.6001.2.1.0.768.3
  Locale ID:   1033
I googled the *censored* out of this, but all I got was talk about .NET problems, network problems, and debugging stuff.  I'm not a proficient geek, but I can get by if you explain things.  I am at a complete loss and I hope someone can help me get this $330 program working. Hmmm....did you contact the program maker?

Hi

I was on UTube and I CLICKED on a song that I wanted to listen ..when I clicked it..the SCREEN just blacked out ..i had to turn off the pc ...any reasons. Pc is using VISTA. Thanks

Hard to tell without more info - like machine specs etc.  What graphics set up.

Reboot any good or nothing?  SAFE mode EVEN?Is the computer working now?

Does it still have the problem?

I just GOT an XPS M1530 yesterday (great laptop) running Vista Ultimate, and this morning I NOTICED that when I right click on the desktop and hit NEW, my only two options are new contact and new bitmap image. Yesterday it had the normal ones: new folder, new .txt file, etc. How to I get the old options BACK? Thanks.Hmmm.....Any recent downloads/installs/ect....?

Also, have you tried System RESTORE?Just installed BlackBerry desktop software and Silverlight. I haven't tried system restore, I was just wanting to see if I did something stupid with a setting or something. You will need a second opinion on this but It is possible your Blackberry SOftware and/or Silverlight is the cause of this.
I would first try uninstalling one of them. (system restore later if we can't get it solved)Ok. I actually tried System Restore but got an error message after restart that it didn't work.

EDIT: Huh, after the supposedly unsuccessful system restore it's back. Thanks. So I would try uninstalling the new software and see what happens.

Purchased HP Pavilion dv6000 and won't "communicate" w/my Lexmark Z600 Printer.  Is this a Vista PROBLEM?  How to CORRECT?  THANKSNo idea right now but - ASSUMING this is USB connected - did Windows ''recognize" it on FIRST hook up?  Did it come with a driver disk?  If so (and I imagine it did) - did you do things in sequence?  usually or often - driver needs put on before plugging printer in.

Does the printer show as present in ''printers and faxes'  thru control panel.  if so - what do 'properties' show?

LET's have all the info you can give.

I have a new MSI notebook with windows Vista.  When using the shutdown option I find the computer only goes into sleep  mode and never shuts down properly thus slowly draining the battery.  How do I get the shut down to actually shut down?Click here to find out what information I should add when submitting a question?When shutting down the computer...make sure it shuts down completely before closing it.

Some laptops will go into hibernation/sleep mode if you simply close them.Vista now recommends that people use sleep mode instead of shutdown on a daily basis, so Sleep is the default FUNCTION for the Power button on the START menu.

If you prefer to shutdown or hibernate you can change the default function by going to Control Panel> Power Options> Advanced Settings and look for the Power button options.

Or you can simply select the little Arrowhead icon to the right of the Power button and select among several shutdown/logoff options.
Quote

Vista now recommends that people use sleep mode instead of shutdown on a daily basis

Quote

Vista now recommends that people use sleep mode instead of shutdown on a daily basis

Source, please.

Frogfeld:

My boyfriend's laptop is an Extensa that came with VISTA pre-loaded and a nasty huge hidden partition. In addition, they didn't provide any sort of disc for reinstall.

We would really like to get rid of this hidden partition and reinstall his Vista. We have a Dell Vista disc from a friend of his, but we don't want to try formatting and installing this disc unless we're positive that it will work.

I have confirmed that we have the Windows serial NUMBER on a sticker on the bottom of the computer.

So if we were to do a full format and then try to install using this disc, would it work successfully and would the hidden partition be gone?The hidden partition you're referring to is more than likely the recovery partition for that particular laptop.

If I were you, I'd visit the computer manufacturer's website for instructions on how to perform a full system recovery...as well as reading your owner's manual.

This is why your computer did not come with recovery software...performing a full system recovery will wipe the hard drive clean and reinstall all the software that originally came with this computer...so consider yourselves warned.  When you perform this recovery...all the data you've added since its purchase will be gone and will have to be added again.  Hopefully, you've been backing up as you go...

Good luck!We are honestly not concerned with any data on the computer. It has hardly been used and due to this hidden partition issue, my boyfriend has really only been using as a once-in-awhile web browsing computer.

I understand that the recovery software is probably in the hidden partition, but this partition isn't small... it's like 40gb.

That's 1/4 of the total size of the drive!

We really want that space back!

Do you have any suggestions on how to remove the partition? In the past, I scoured the site and it gave directions on how to create backup discs (we ended up with 9 of them), but no instructions on how to remove the partition. PartitionMagic doesn't work on Vista, to my knowledge...This will not work and i don't suggest even trying...

Reason is all manuf. who supply an OEM CD with an operating system on it tailor it to the machine it's tied to including the drivers and such for a particular machine...
Chances are at worst it will erase all your data and never even bootup.

The hidden partition contains everything you need to re-install Vista clean...contact the manuf. and get the instructions.
Some show this as an option right at boot time.

Saviour you type faster than me... Just saw your latest reply....you type faster than Saviour   

Follow the manuf. directions for creating a bootable Recovery CD.
Make 2 copies to be safe.
Recover the machine from one of the CD's to make sure they work properly.
Then post back for info on getting rid of the hidden partition...we want to make sure it works first !Ahh... drivers... duh. I didn't even think about that. I was more concerned with the Vista install than anything.

Ok, then that takes us back to the hidden partition issue... how to get rid of the hidden partition once we have the system restore data...

Edit: you were responding when I was typing... hehWell...I'm a little slow...I can see I'm no longer needed around here...

Keep us posted...Just to put it here for future reference, it's an Extensa 5420.

Searching for system restore information now. I'll have my boyfriend pull the disc tonight and I'll poke my head back in when he has confirmed that the disc works. Actually you can delete the partition in the "disk managerment" of "computer managerment"(<-right click on "My Computer" choose manager in popup menu).
After you delete it , you can rebuild a patition,assign it a new volume,and the you can use it's space.

remark: the content of the hidden partition will be lost.
and I would be sure to make a system restore point before you start working on deleting the hidden partition so that you can restore your computer in the event that you have encountered any problems in the process

Windows Vista, SP1

When starting, OUTLOOK loads, then freezes and the mouse cannot select ANYTHING on it because it VANISHES when moved over it. Keyboard shortcuts do not work. If I MINIMIZE with Winkey+D or Alt-Tab it can't be remaximized. Ideas?

I just bought a new laptop. It came with Vista Home Premium on it. My IT guy at work says I need Vista Business Edition.
I bought the upgrade DVD, and am currently waiting for Microsoft to send the 64 bit version. I'm assuming I will need all the same DRIVERS that are on the machine now. Can they be copied onto a cd for reinstall, or will I have to go on the web afterwards and download them?
   
   JimSince you have an "upgrade DVD", rather a full version disk, the drivers should be retained when you install the upgrade.  In other words, you aren't going to be formatting your hard drive, which ERASES everything on the hard drive, and then doing an entirely new installation of Windows.  Installing the upgrade will make major changes to your current system, but does not require formatting the hard drive and starting from scratch to install Windows.

By the WAY, can you tell us why the IT guy said your need Vista Business Edition?  What do you do, or plan to do, that requires Vista Business Edition?  And, why do you need the 64 bit version? It came with 64bit and I was just keeping it the same. Funny though, why in the world would Microsoft sell the up grade for $200.00 then when you open the package tell you to send another $9.00 for the 64bit DVD?
  I will use the computer in a domain at work. They tell me the Home edition will not connect or something.

 Oh, what about all the other stuff that came on the machine. I know the Business edition does not support the Media Center stuff, but it came with a web cam and a digital TV tuner, and Blu Ray DVD
   I just saw somewhere else that someone said there is no direct upgrade from Home Premium to Business. Is that true? The Upgrade DVD I bought did not indicate that.
  Jim Quote from: jimpl on August 17, 2008, 08:44:41 PM

  I will use the computer in a domain at work. They tell me the Home edition will not connect or something.

  Oh, what about all the other stuff that came on the machine. I know the Business edition does not support the Media Center stuff, but it came with a web cam and a digital TV tuner, and Blu Ray DVD
 

   I just saw somewhere else that someone said there is no direct upgrade from Home Premium to Business. Is that true? The Upgrade DVD I bought did not indicate that.

Hi everyone,

I am wondering if anyone can help me with this problem I have with my digital camera memory stick.

When I insert the memory stick into any computer or laptop, the computer appears to recognise it (an icon appears in the "My Computer" folder).

However, when I click on the memory sticks icon it will not let me open the folder and therefore any of the files on the memory stick. It give the message: "Please insert a disk into drive ...".

Any ideas on what has HAPPENED and if/how I can go about fixing the problem and ultimately retreiving the files on the memory stick would be gratefully received.

I am using windows vista.

Thanks for you help.
Does the memory card work in your camera? When its in the camera, and you turn it on, does it have any errors, and can it take pictures FINE?

If so, it could be a problem with your card READER. Things can get lodged in there. Be sure the card is being inserted all the way, only a little bit should be hanging outside the card reader.
Also check to make sure its the right card reader.

If you cant figure out whats wrong with the card reader, (which could be a variety of problems, you may need to reinstall the driver) most cameras have a USB cable that will go directly into your computer so you can get photos that way.

Also, if you have a photo printer with a card reader built in, try plugging it into that. If your printer is CONNECTED to the computer, often the photos can be accessed through the printers card reader, they show up in My Computer like the internal card reader would. (But dont go about buying a photo printer just for that feature, its not worth it) the card works fine in the camera and i dont have a photo printer or usb cable.. when i insert the card into my computer a green light comes on so i know that is in there properlySome people seldom restart their computers, especially since operating systems are becoming so stable that its almost unnecessary... have you restarted since this ISSUE started?Try opening it from Windows Explorer (not Internet Explorer)...Do you think it may be locked?

Hi everyone,
I am having a problem getting my desktop pc to accept an IP from my modem.  I have tried using ipconfig/release then ipconfig/renew to no avail.  I get an error message saying there is an issue with the DHCP server.  I am using Vista.  I have verified the modem is working as I am directly connected to it right now using my wife's Macbook Pro.  Any help would be greatly appredicated!  Thanks!Full error, please.Sure, it SAYS:
"An error occurred while renewing interface Primary Connection : unable to contact your DHCP server. Request has timed out."

"Primary Connection" is what I named my Local Area Connection 1.Anyone have an idea?  This is driving me nuts!!! At command prompt, type in:
ipconfig /all
Hit Enter.

Copy everything, and post it back.Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\Slick>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Slicks
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP ROUTING Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8169/8110 Family PCI Gigabit E
thernet NIC (NDIS 6.0) #2
   Physical Address. . . . . . . . . : 00-50-8D-B3-70-61
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Primary Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8169/8110 Family PCI Gigabit E
thernet NIC (NDIS 6.0)
   Physical Address. . . . . . . . . : 00-50-8D-B3-70-60
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::cc8e:e054:8135:2a01%8(Preferred)
   Autoconfiguration IPv4 Address. . : 169.254.42.1(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . : 0.0.0.0
   DHCPv6 IAID . . . . . . . . . . . : 201347213
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-A7-57-AC-00-50-8D-B3-70-60

   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%2
                                       fec0:0:0:ffff::2%2
                                       fec0:0:0:ffff::3%2
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

-----
That's all of it.  Suffice it to say, thank god for flash drives.  I had started out typing it all since I couldn't email it and was thinking, "Man, I really wish floppy disks were still popular." till I remembered the Flash Drives that have replaced them. 
 Try WinsockFix: http://www.tacktech.com/display.cfm?ttid=257
Obviously, you have to get it from working computer.When I run WinSockFix I get a message saying "Registry Import Information not Found".  It then continues running and at the end it says "Repair Completed Please Reboot".  When I hit OK, it says "Run-time error '53': FILE Not Found".  I still tried rebooting but it didn't change anything.   One more try...
At Command Prompt, type in:
netsh int ip reset
Hit Enter.
Restart computer, and see, if it helped.Same thing, same IP address.  Should I just do a fresh install?  /bummed outYeah, something wrong here.
Are you the lucky (one of a few) OWNER of Vista DVD?
Sure am, made sure to order that when I bought vista.Then, you have some repair options, listed here: http://www.bleepingcomputer.com/tutorials/tutorial148.html
BTW...have the connection ever worked?Yea, it worked all the way till last night when i...GASP...updated windows....In that case, you may try System Restore.

Some how in adding a new user on vista, i made both user's standard. Now I have no administrator and can't really do anything. I would just backup everything and reboot the whole system, but i can't back up without a administrator. Any help would be greatly appreciated.what version of vista do you have?Is it even possible to have no admin.?  I doubt it.... Just to see, when you start your computer, tap F8 to get to safe mode, and boot into it.  See if there is an admin account there Quote

Is it even possible to have no admin.?

MSDos is a pretty easy way to set ursepf up as an admin or create new admin accounts. If u search google for msdos account creation u should find some easy info if the above doesnt work.

MSDos is a pretty easy way to set ursepf up as an admin or create new admin accounts.

It won't work, if none of the accounts have admin rights.

I don't like vista personally so I never used it.

Now, if it's so easy, why don't you provide the original poster with step-by-step instructions how to do it?

The last time I used my defragmenter it worked fine.  Hasn't been too long ago, however, today I decide to defrag, and I get a message saying C:windows\system 32\defrag.msc does not exist or it is not an mmc console or was created by a later version of mmc, or I do not have sufficient access rights to the file.

Firstly, why would this happen totally out of the blue and secondly, is there a fix??

Thanks so MUCH.

Click here to find out what information I should add when submitting a question?Sorry, I have a Dell Computer and am using Window XP.  I have not uploaded any new software or added new hardware.  I believe there was a Windows Update this past week, but nothing else.  I did a System Restore back ONE week, but that did not help.

Thanks.

http://www.annoyances.org/exec/forum/win2000/t1048172512

Go Start>RUN, type:
cmd
Click OK.

At Command Prompt type:
regsvr32 dfrgsnap.dll
Hit Enter.
Type:
regsvr32 dfrgui.dll
Hit Enter.

After that, open Windows Explorer, navigate to:
C:\WINDOWS\INF
Right click the DFRG.INF file, and select INSTALL.

Restart computer.Thanks for the info.  It did not work for me.
Go Start>Run, type in:
sfc /scannow
Click OK.
Have Windows CD handy.A problem there as I do not have the XP CD.  When I bought the computer, it had Vista on it, I took it to the shop and had them put XP on it, however, they did not give me the CD.  I have a Home Edition of XP but it is asking for Professional.


Is it possible you can borrow an XP Professional CD?I DOUBT it.  I don't know anyone who has the professional cd.
If I download another Defrag program like jkdefrag, would that work just as well?

Thanks.

JKDefrag works pretty well but I like IOBit Smart Defrag.
http://www.snapfiles.com/reviews/iobit-smartdefrag/iobitsmartdefrag.html

Try that and see how it works.Ok, thanks so much for your help.

 Don't forget to post back.  DisKeeper Lite
Auslogics defrag

2 other FREE choices.Thanks to all for your help.  Since I do not have the Professional XP for Windows disk, I could not follow thru on the instruction given to me.  None of the other fixes SEEMED to work.  I did a system restore and that did not work.  Therefore, I will use one of the defrag downloads that have been advised to me and hope that will take care of the defragging.  How I hate when something happens for no apparent reason.  But such is the life of a computer.  Again, thanks to all of you who tried to help.  This is a great site for help.

Hugs!

Margaret (BabyAnn)   As it was said on this board many times before, everyone needs Windows CD sooner, or later.

Hi

My pc has the Vista and I am using the OPERA browser but each time I use it i have to "unprotect" the advisor . Apparently Vista only accepts IE and FF. Is there any way I can include the Opera browser under the acceptable browser in Vista...Thanks

  QUOTE

Apparently Vista only accepts IE and FF.

i have to "unprotect" the advisor

Hi

yes...IE is my default browser.

I can use Opera on my pc but each time I open the browser I will be brought on to the IE

Hi, this is my first post and I really need some help. I just recieved my new acer as6920g yesterday and everything was fine until this morning, so here is the problem: when I start it everything is fine until the point where you normally write your password, but insted of getting the normal page the screen goes black and there is NOTHING I can do. I have tried pressing the F2 key and go through the diffrent options in there but nothing is working.

here are the specs:

acer as6920g
windows vista home premium
intel core 2 duo processor T5750 (2.0 GHz, 667 MHz FSB, 2MB L2 CACHE)
4GB DDR2 RAM
250GB HDD

Any help would be much appreciated.On a day old laptop?
What did you do the day before? (new hardware/software/downloads/installs/ect...)

If it is brand new, it should be well under warranty. Take it back to the store (with the receipt if you have it) and show them the problem.
They will most likely fix it for free or GIVE you a new one.Yep I know

I havent done anything special other than getting the latest updates for it. I currently live on a small island, so returning it is easier said than done but that is most likely what I will do if I can't get it up and running again.Hmmm....all right.

When the screen goes blank, what else happens? Anything stop running? Any sounds?

When you hold a light at the blank screen and/or look at different angles, can you see anything?No sounds or anything, but the screen shortly shuts off for half a sec. and then turns on again, I don't know if that means anything to you.Wait, does the screen still stay off, or is it blinking now?No its not blinking, it just turns off and then back on onceOh wait, I think I know what you mean now.

So you turn on the computer and once you see the login screen, it turns off and then turns on, right?I NEVER actually see the log on screen, its just black, I can see the marker though. sorry if my english has confused you No worries, I think it's just me. Getting a bit tired. 

So. Exactly what happens? Explain it in this format:

You turn the computer on, it starts up, the loading bar goes across the screen and then.....okay here I go

I turn it on, then i get the message that windows hasent been closed correctly and I get to choose between opening windows normally or in the fail safe mode - both give the same result - I then choose either one, the load bar goes over the screen, then the screen shortly turns off and on again and then I see the marker on a black screen, and that's the end of the line for me Ah ok. That is very strange.......and all with a brand new laptop?

You don't happen to have the Vista DVD, do you?No, sadly I didn't get one with the laptopWell, UNLESS any other forum member has any suggestions, I think your best bet would be go back to the store seeing as that is an option.

Wait a sec, Google found this:
http://forums.cnet.com/5208-12546_102-0.html?forumID=133&threadID=262632&messageID=2575514

I haven't read it through yet but the title caught my eye.

I have a Dell xsp 200 and nephew was on it now when i start it VGAOEM fon comes up...I cant find my disk for this pc I cant remeber how to reboot it by key board id its F 11 or f 10 anyone know?  What Operating System are you using? XP? Vista?oh sorry XPUse System Restore to go back to before he was messing with it.Cant get thereNot even in Safe Mode?NOPE or is there away I can try? Have you tried booting into Safe Mode?  Read this:  Safe ModeI got to reboot but do anything says missing or corrut file vgaoem.fon Quote from: shellyny on August 11, 2008, 12:23:02 PM

vgaoem.fon

Hello, I am having some very annoying problems. My computer, a custom built pc, keeps getting the bsod after i leave it on for about 8 hours or so. It doesn't matter what programs I have running, it will just crash after a while. I have ran memtest86 on each individual stick of my RAM and have found no errors. The bsod is usually a 0x0000003B win32.sys or csrss.exe SYSTEM_SERVICE_EXCEPTION . I have ran hard drive tests on my main hard drive and have found nothing. I have installed a hard drive cooler on one of my hard drives with no effect towards system stability. I'm not quite sure what to do. Below are my pc specs and then I have the debugging information from the memory dump (a large one, not a minidump).

Specs:

CPU: Intel Q9450
Motherboard: Gigabyte EP35-DS3R
Memory: Two sets of CORSAIR DOMINATOR 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066
Power Supply: Antec TPQ-850 850W ATX12V / EPS12V Power Supply
Case: NZXT Zero Black/Silver Aluminum ATX Full Tower Computer Case
Graphics Card: MSI RX3870-T2D512E OC Radeon HD 3870 512MB 256-bit GDDR4 PCI Express 2.0
O/S: Windows Vista Ultimate 64-bit
Hard Drives: 1.Seagate 750gb SATA
                    2.Samsung 750gb SATA
                    3.Western Digital 500gb SATA
                    4. Western Digital 320 SATA (main hard drive with Windows Vista on it)

Debugging Information:

Loading User Symbols
PEB is paged out (Peb.Ldr = 000007ff`fffd3018).  Type ".hh dbgerr001" for details
Loading unloaded module list
.................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff960001a4815, fffffa60059c3ff0, 0}

Page a8310 not present in the dump file. Type ".hh dbgerr004" for details
Page a85a9 not present in the dump file. Type ".hh dbgerr004" for details
Page a85a9 not present in the dump file. Type ".hh dbgerr004" for details
PEB is paged out (Peb.Ldr = 000007ff`fffd3018).  Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 000007ff`fffd3018).  Type ".hh dbgerr001" for details
Probably caused by : hardware ( win32k!memmove+5 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960001a4815, Address of the exception record for the exception that caused the bugcheck
Arg3: fffffa60059c3ff0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

Page a85a9 not present in the dump file. Type ".hh dbgerr004" for details
Page a85a9 not present in the dump file. Type ".hh dbgerr004" for details
PEB is paged out (Peb.Ldr = 000007ff`fffd3018).  Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 000007ff`fffd3018).  Type ".hh dbgerr001" for details

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
win32k!memmove+5
fffff960`001a4815 d10f            ror     dword ptr [rdi],1

CONTEXT:  fffffa60059c3ff0 -- (.cxr 0xfffffa60059c3ff0)
rax=00000000ffffffff rbx=000002f60000014c rcx=fffff9600036e074
rdx=fffff900c00e537c rsi=0000000000000000 rdi=0000000000000000
rip=fffff960001a4815 rsp=fffffa60059c4858 rbp=0000000000000000
 r8=0000000000000018  r9=0000000000000001 r10=0000000000000008
r11=fffff9600036e074 r12=0000000000000000 r13=fffffa800a353810
r14=fffff80002141700 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
win32k!memmove+0x5:
fffff960`001a4815 d10f            ror     dword ptr [rdi],1 ds:002b:00000000`00000000=??
Resetting default scope

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  csrss.exe

CURRENT_IRQL:  0

MISALIGNED_IP:
win32k!memmove+5
fffff960`001a4815 d10f            ror     dword ptr [rdi],1

LAST_CONTROL_TRANSFER:  from fffff960001d32e6 to fffff960001a4815

STACK_TEXT: 
fffffa60`059c4858 fffff960`001d32e6 : 00000000`00000000 000002f6`0000014c fffffa80`0a353810 00000000`00000000 : win32k!memmove+0x5
fffffa60`059c4860 fffff960`001d39f1 : fffff900`c00e537c 00000000`0052ce47 fffff900`c00e52f0 fffff900`c00e52f0 : win32k!QueueMouseEvent+0x122
fffffa60`059c4890 fffff960`001d3789 : fffff900`c00e52f0 000002f6`0000014c fffffa80`0813fc88 00000000`00000246 : win32k!ProcessMouseInput+0x24d
fffffa60`059c4900 fffff800`01ecd5a0 : fffffa80`0a5c0890 fffffa80`0a5c0890 00000000`00000000 00000000`00000000 : win32k!InputApc+0xd5
fffffa60`059c4930 fffff800`01ea9121 : 00000000`00000000 00000000`00000000 fffff960`001d36b4 00000000`00000000 : nt!KiDeliverApc+0x420
fffffa60`059c49d0 fffff800`01ea8596 : 00000000`00000002 00000000`0000000f fffff960`00000002 fffffa80`00000009 : nt!KiSwapThread+0x491
fffffa60`059c4a40 fffff960`0016c1f2 : fffff900`00000002 fffff900`c00e75b0 fffffa60`00000001 fffffa60`0000000d : nt!KeWaitForMultipleObjects+0x2d6
fffffa60`059c4ac0 fffff960`0016c545 : 00000000`00000000 fffff900`c00e75b0 00000000`00000004 fffff960`0036d5e0 : win32k!xxxMsgWaitForMultipleObjects+0x102
fffffa60`059c4b40 fffff960`0013cb53 : fffffa80`00000001 fffffa60`0000000c fffffa80`0a5c0890 fffffa80`0a353810 : win32k!xxxDesktopThread+0x272
fffffa60`059c4bc0 fffff960`001b5046 : fffffa80`00000001 fffff960`0036d5e0 00000000`00000000 00000000`00000000 : win32k!xxxCreateSystemThreads+0x73
fffffa60`059c4bf0 fffff800`01ea2e33 : fffffa80`0a5c0890 00000000`00000004 000007fe`fd618b60 00000000`00000000 : win32k!NtUserCallNoParam+0x36
fffffa60`059c4c20 000007fe`fd56bbda : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`009ff828 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fd56bbda


FOLLOWUP_IP:
win32k!memmove+5
fffff960`001a4815 d10f            ror     dword ptr [rdi],1

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  win32k!memmove+5

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

STACK_COMMAND:  .cxr 0xfffffa60059c3ff0 ; kb

MODULE_NAME: hardware

FAILURE_BUCKET_ID:  X64_IP_MISALIGNED

BUCKET_ID:  X64_IP_MISALIGNED

Followup: MachineOwner
---------
 

Any help would be awesome. Thanks.This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

I found the information above for you ?

I suggest you update your drivers .

SOURCE : http://msdn.microsoft.com/en-us/library/ms793232.aspx

All drivers, including the graphics driver are up to date. Try reinstalling them.You wouldn't, by chance, have hibernation enabled...would you?

Make sure you have the latest Service packs and updates from Windows for this particular operating system.Hibernation is DISABLED and has been. I tested something last NIGHT and now I believe it only crashes if a program is running. I don't think it MATTERS which program, but I'm not 100% on this theory yet. I know it crashes when Utorrent is running, but it has also CRASHED with Window's DVD Maker. Also, I have recently disable Windows Sidebar so that could possibly have something to do with it. I will be testing all of these ideas. My graphics driver was updated to the newest version after this problem started so I don't really think reinstalling the driver for it will help, but I will try it. Thanks for you help.Is the operating system up to date?...as far as Service Packs and patches?Yes, the installation dvd came with SP1 on it and all patches/updates have been downloaded.Then, you're probably correct that another software program is causing it.  Could be a conflict with the Vista OS.  Seems to be a lot of that going around.

Keep us posted...

recently I installed an original program into the computer

the program is EMULE....a program to download movies,mp3,videos,etc...from the internet.....it's a part of www.gamesdownloadcity.com

I'm trying to get DirectX into a blank CD so I can download it to my computer (it doesnt have internet) so I can play a certain game. Can someone tell me exactly how to do this? My mom tried twice and couldn't get it to work, but I don't know what she did. The computer is completely empty with only the basic programs that come with it, plus the game (which, you know, won't work.) because we WIPED it. Please help! I've been waiting forever to play, and I don't think I can wait any longer!Can you not hook up this computer to the internet temporarily?

Also, we need more information, Please look here.It's a Compaq Presario. Windows DX.

And I don't know how to do that. (This is my grandma's computer.)What DirectX Version are you trying to get?The newest version. It's 11.0, I believe.Directx11 isn't out yet, is it?

By the way, I MOVED this to the Microsoft Windows Section.Well, whatever.

I downloaded the file to a CD a tried to put it on my computer, but I can't do anything with the file. I even tried to run it on this computer and it won't do anything.Wait a SEC, what Operating System are you running (version of Windows)I don't know...

Okay, related thinger:
I downloaded DirectX to this computer, but I can't find the completed file. I can just find the setup file.
Argh, I'm so close, yet so, so far! *headdesk*Windows XP or Windows Vista, ect...

You can find out by Right Clicking My Computer on the Desktop and going to Properties.

I fear you may have downloaded a version of DirectX that doesn't work with your Windows Version.Oh, Windows  XP. EDIT: This one is Windows XP, too.

The thing is, the game WORKED just fine on the computer before I wiped it. And installing it on this one, I ran into no problems. Nothing said that it wasn't compatable. (DirectX, I mean.)Try this:
http://www.filehippo.com/download_directx/... How am I supposed to download it?Top right in the Green Box, Download Latest Version.I GOT a whole bunch a files with a bunch of files in them. I put them on my computer, but it's still not installed. What am I supposed to do with all these files to make it work??

ok i got a new pc its vista it has 1024 mb of memory hard drive is 120 gb and i have tried DL yahoo messanger several times..but they never finish it will got to LIKE 14 percent then jump to a hundred and stay there for hours ..i am on dial up but im ag all day..i have norton antivirus ..my question is does anyone know why this would be HAPPENING or how to fix it?Sometimes you can try downloading from a different SITE.

--->TryHereSince you are on dial-up i suggest having a friend DLoad it for you and throw it on a thumb drive or CD...

The thing is when you turn it on it goes straight to recovery and repair screen,

Hi

my computer is using Vista PREMIUM....i have had PROBLEMS trying to watch a VIDEO, etc. this message always came up..."to install plug-in" ...then I clicked Ok to install...then there is a list of plug ins to choose....Should I download Media Player 11. I have REALPLAYER already...Any advice would be appreciated. Thank you.More details please. What video, what file extension, where is it from.

my brother has windows vista on his computer, but i don't know exactly what brand because some of it is custom. any ways he wants to downgrade from vista to xp by inserting it in the cd drive. then change boot to boot from cd. then we found out that vista will not let u downgrade to a lower version becuz it is a peace of *censored*. then we read that we could reformat the whole hardrive then begin again to boot from the cd. this is were we are stuck at. any help would be greatly appreciated.I was fortunate as my HP came with a recovery disk which also gave me an option to downgrade ... and so it made formatting easy - then applied XP after.

You'll need to reformat and wipe that horrible Vista - but I think you'll need some other form of boot CD - one with suitable tools to allow you to this.  Right now can't think of what to suggest but probably one of the gurus will step up and help on this.Not 100% here but you should be able to boot from the XP CD and format the drive from there.As long as you have Vista it would be a shame to throw it away. Here's a link to a very good ARTICLE about how to dual-boot XP and Vista. Normally you can't add an older OS to a newer one, but this shows how.

http://www.howtogeek.com/howto/windows-vista/install-windows-xp-on-your-pre-installed-windows-vista-computer/

I felt the same way you do when I got my new laptop and wanted to dump Vista and install XP. I spent days trying to find XP hardware drivers when I found out HP didn't provide them for my machine. I installed XP on a second hard drive and ran it for a while, but it never worked well. So every now and then I put the original hard drive back in and poked around on Vista, gradually getting used to it.

Try dual-booting so you can have both. Maybe you will switch later. The same site linked about has several articles about how to tame Vista so it doesn't make you so angry. Good luck.
Quote from: Bromide on August 05, 2008, 03:29:56 PM

As long as you have Vista it would be a shame to throw it away. Here's a link to a very good article about how to dual-boot XP and Vista. Normally you can't add an older OS to a newer one, but this shows how.

http://www.howtogeek.com/howto/windows-vista/install-windows-xp-on-your-pre-installed-windows-vista-computer/

I felt the same way you do when I got my new laptop and wanted to dump Vista and install XP. I spent days trying to find XP hardware drivers when I found out HP didn't provide them for my machine. I installed XP on a second hard drive and ran it for a while, but it never worked well. So every now and then I put the original hard drive back in and poked around on Vista, gradually getting used to it.

Try dual-booting so you can have both. Maybe you will switch later. The same site linked about has several articles about how to tame Vista so it doesn't make you so angry. Good luck.

is there a message board around discussing the pros and cons of Vista?

and the look... ?

Being an old traditionalist I run my system still as the classic appearance ...... what I see now is not greatly different from what I saw back in '95 days.

Quote from: chad on August 06, 2008, 09:14:39 AM

and the look... ?

As for the numbers of steps - didn't dig deep enough for long enough but I am sure some short cuts are there.

XP's Windows Classic or what?

I did a search for this problem, SAW an idea about checking bios, haven't done it yet.

The computer turns on by itself in the middle of the night. It won't do this during the day. I've got to where I unplug everything when I'm through with the computer for the day. When I plug the power cord in the next day, the computer lites-up, when I turn on the monitor, the screen saver is running.

I had the harddrive fail recently, replaced with harddrive out of another computer. Everything works ok, I didn't have this problem before the harddrive failed. Any ideas? thanksPlease post your computer specifications.

I'm guessing your are running Windows Vista and here's my thoughts as to why:
Many people are 'fooled' by the 'power off' SYMBOL at the bottom of the start menu. This is not a power off feature and is instead a stand-by button, to properly shut down you must click the arrow pointing towards the right and click shut down.
The computer may of gone in to stand-by then when you move your mouse (or plug it in the next day) it comes up to where you left it.

That's only a guess though and will be totally blown to pieces of you run Windows XP for example. 

Regards,
Sean.The computer is an old dell P3, windows XP home edition. When the hardrive failed, I had another computer sitting here with a good harddrive so I swapped the harddrives. Everything seems to work ok, except now, the computer seems to want to turn on by itself, in the middle of the night.

The harddrive that failed had windows XP corporate edition, I believe. The harddrive in there now is windows XP home edition.

I had a computer that came on by itself. I kept it unplugged for 2 years while I wasn't using it. Then my modem went bad and when I replaced it, the computer never came on by itself again. So, it could be your modem.It sounds like "Wake on LAN" is enabled on your computer.

Right click "My Computer" (either located in the start menu, or on the desktop). Click Properties
Click the "Devices" tab, and click the button titled: "Device Manager"

Find (under "Network Adapters") your Ethernet card. It should have the numbers 10/100 or 10/100/1000 next to it.

Doubleclick the network adapter.

Go to the "Power Management" tab. Un-Check "Allow this device to wake the computer"
Check ""Allow the computer to turn off this device to save power"

Click Ok.

Restart your computer.

See if this resolves the issue.



Possible causes:
"Wake on LAN' enabled by Windows or in your BIOS
"Boot up at: ##:##" enabled in BIOS


In the even that this advice does not help, please tell us:

Do you click "Hibernate", "Shutdown", or "Standby" when you click the shutdown button on the start menu?

If you use "Standby" or "Hibernate" it could be allowing your computer to power back up due to the differences in the shutdown PROCEDURES that take place. I would RECOMMEND just using "Shutdown" if the problem still occurs after trying the advice above. I apologize for not responding sooner. I did look at the (power management) as you suggested. There were three boxes all checked, had to do with, standby option.

I never use  standby, when I'm through, I use the shutdown button.

I haven't checked bios, not sure how? thanksyour computer may have a schedule to start up at a certain TIME, mine used to have the same problem, i messed around in startup command prompt wndom thingy...and found a way to turn it off...im not sure how i did it i dont remember,,perhaps some nice helpful guy( or girl) mite tell u how?

Ive GOOGLED the issue , and i only found one persons solution to the issue but it didnt work , which was USE Ashampoo and turn vista back to the previous state.

Heres what the icons look like :



You can see another icon cover the orginal icon . It looks like a malware infection. I did a search too and couldn't find anything.

I would go ahead and post a HIJACKTHIS log.
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthisRestart computer in SAFE Mode, and then back to Normal Mode.
This will rebuild icons cache.Sorted Broni Cheers .

Dont think its malware , only just installed vista .  Oh darn, I MEANT, good job.Cool

I'm running Vista Premium on a 500GB capacity computer. I used the vista partition that came with Vista. I NEED to partition the my C DRIVE down to 100 GB. Yet I made a mistake weeks ago and did it wrong, and just noticed that the drives are partitioned in MB and not GB. Yet that was the only option when I did this. Now I cannot seem to delete the two new created drives. So I can start over if possible. I know that I have to sign in under the hidden administrators account, yet I'm not sure If I can still delete the hard drives now. I'm scared that it will EFFECT my C drive with my stuff on it. Can anyone SHED light on this? I'm also wondering if there is a Partition Software that is still compatible with Vista that could do a better job, than what COMES with Vista itself.

I used to have XP. now I have Vista. I really am not liking it.
Is there any way to 'format' or something my CD's or DVD's so we can view them on our DVD player/TV? ..with XP we were able to do this. Now I can't make picture CDs for people(family) to see if they don't have a computer! this Vista stinks!
I'm a beginner here so computer terms may be hard for me to understand.. thank you!What PROGRAM are you using to BURN CDs/DVDs?
Vista has own "Windows DVD Maker".not sure. when i open my pictures and click on one, the top heading gives you choices. I choose 'burn'.
 would windows DVD Maker make a difference so we can play them on our DVD player??? Quote

I choose 'burn'

~OK- I seem to be having some SERIOUS comp ISSUES. I tried to do system restore but will only restore 1 day before. What good is that? Can I  get a date farther BACK?

Also, I am trying to reinstall iTunes and I keep getting

"the feature you are trying to use is on a network resource that  is unavailable. Enter the path to the TrayApp.msi?  What the heck does that mean.~

PLEASE HELP!!!

&

Thanks!!  ~ I forgot to add that I have windows vista with an hp pavilion a600n~Do you get any errors and if so what are they?I do not get any errors just that saying keeps popping up and lets me "BROWSE" to pick a new .msi path.  It keeps trying to install and give me that message even when I cancel it.~So, this TrayAPP thing will not go away. Every time I cancel it a second LATER it comes back. So bizarre!    ~Do you have any HP printer, or scanner hooked up? If so, do you have any CD, that came with it?~ I just received a new cd in the mail yesterday. The printer is HP. So, do I uninstall and then reinstall the printer. I don't think it is just the printer b/c I cannot use Itunes either.  I tried reinstalling quicktime and now I just get thet TrayApp message.~Next time, you'll get:
Quote

Enter the path to the TrayApp.msi

If you happened to have read my long post on the problem I had after installing SP1, entitled, SP1 horror story, then you ought to be commended. I know it was really long. And so if you did read it, or even if you didn't, I wanted to update you on what's going on, It's very interesting, to say the least.

To review quickly

I have an MSI K8MM3-V motherboard that is Vista Basic compatable. It runs an AMD Athlon x64 processor at 3200 Mhz, 2 GB's of Kingston RAM, an NVidia GeForce 7600 256MB graphics card, a Creative Audigy SE sound card and a Coolmax 550 watt power supply. I run Vista Basic x64 on my machine.

This is the third motherboard from MSI that I am running. The first one was DOA, the second one, the PCI slots didn't work, and the one I currently have installed, is a different board, same model, but refurbished.

By the way, while were on the subject, the MSI technical department is a zoo and filled with some guys that I really THINK do not have a clue! SO I hope you never have to deal with them.

I just recently received this third board from MSI and quickly got to work installing Vista Home Basic x64 on it. I'd had some previous problems with SP1 when I was running a different motherboard, but those problems were easily fixed. By the way, I am not running that motherboard (an ABIT) anymore because it spazzed out on me. I was getting Windows lockups, BSOD's and all kinds of things.

I'm still not sure whether that board was Vista compatable or not. I was initially told that it was by ABIT, but if it wasn't, I think that may have had something to do with all of the problems I was having, though I am not sure. I am still trying to get a hold of ABIT to confirm whether indeed the board is Vista compatable or not and to find out out if it's Vista x64 compatible or not. I never thought to ask that when I first contacted them.

Anyway back to my MSI board. Right after SP1 was finished installing, it rebooted and showed a screen that said installation was successful. Also, everything seemed to working fine. Then by chance I right-clicked My Computer and clicked Properties to view basic information about my computer. Then I saw it! My memory was listed as being 16.0 GB's, when in reality I only run 2 GB's!!!

I immediately called Microsoft but they have been unable to fix the problem. They are supposed to be contacting me on Monday. Also, since this is like the third time I have installed Vista Basic x64 and SP1 on a board, I decided to do things differently right after I installed Vista.

Instead of blindly just installing it right away after installing Vista (I had previously downloaded it manually, so I had the application on hand) I started checking into why SP1 was not AVAILABLE for me on Windows Update. Turns out it's because WU can detect when there may be incompatibilities with one of your drivers. So it's not offered for you as a download until you solve those driver issues, though it will not tell exactly which driver is causing a problem.

Microsoft does have a list of known driver incompatibility issues and my Creative Labs Audigy SE is on there, but I have been unable to find an updated driver for that, or at least one that works. I did find a site with some supposedly Vista SP1 drivers for Creative designed by some guy in Brazil, but they did not fix the problem. They were also not signed. Here's that site:

http://www.vista4beginners.com/Windows-Vista-SP1-Drivers-Creative-sound-cards

But the big blow to all of this happened yesterday, when I called MSI again and told my problem to one of their techs. This time I asked him if it was not just Vista compatible, but Vista x64 compatible. He said no it wasn't, just Vista Basic X32 compatible. I wish I would have known that when all of this started a month ago!

So there's another possible issue right there. The other fun little tidbit I found out about my system came from a post where the moderator suggested I download and run this AMD diagnostic tool. It apparently will tell you, right away, whether your processor supports Hyper-V technology, which from what little I can understand of it, is a hypervisor based virtualization system for x64 systems.

I'm still not sure what that all means , but apparently it may not be helping my SP1 situation, let alone even running Vista x64. So at this point your saying "wow, Vista Basic x64 shouldn't even be running with all of those knocks you have against it". But you what's just simply amazing? It actually does run pretty darn good, with hardly a glitch, except of course for that misreading of the RAM thing.

It's still not as fast as XP, but it's not bad. So now I'm asking myself, what's going on? Am I defying the laws of computing here. According to the facts, Vista shouldn't be running at all, but it does, so, right now, I'm not complaining. I am still debating what to do next though and I'm still trying to make it run as fast as possible while I am running it on my machine. In fact I spent all day yesterday disabling unwanted services and scheduled tasks, tweaking this and that etc. And I'm not through yet.

Also, I had mentioned in my first post about running one of those DriverAgent type of programs, to see if that might also boost my chances of fixing the SP1 problem or and speeding up Vista. One person responded that he didn't trust many of them, some of which apparently are made by the same company. He did recommend Radarsync Free. But I tried that and couldn't get it to work right.

So, my next plan is to run DriverUpdater Pro by XPC Tools, which I had bought awhile back but have never run it. I did run a trial of their latest version the other day, just out of curiosity. Amazingly it showed all kinds of outdated drivers and even one for my Creative sound card. Though where they find these drivers is unknown to me. I found nothing on the Creative web site.

I also forgot to mention that one of the interesting things about that driver scan was that it found many of my VIA system devices out of date. And I wasn't even AWARE that you needed drivers for those. Besides, when I looked in Device Manager everything seemed fine.  I'm still a little leary of this program, but I'm going to set a restore point before I do anything.

So that's it. My update to my SP1 Mind Boggler story. For what it's worth, I am really taking all of this in stride and if things suddenly get worse or I decide that I just don't want to spend the rest of my life worrying whether Vista x64 will keep running on my rig, I can always GO back to XP x64, which I've been told by the MSI brainiacs, that it will work. At least I think that's what they mumbled to me on the phone.

I am also more curious than ever now about running Linux. I know very little about it and doubt that I am going to experiment with it right now, but it is an option. First I want to do some homework on it. And of course I have to call back MSI, again, to see if Linux x64 will run on my system. Many people have also suggested that I dual boot, with a Windows flavor of my choice and Linux. But  for some reason, I've never been really into dual-booting.

Now your up to date on the wonderful world of Microsoft and Vista and x64 and the term of the decade, "compatability".

Comments are definitely welcome

I am using Vista on a Compaq laptop and I have a HP Photosmart 7660 printer.  My problem is trying to PRINT pdf documents the I get from the internet.  The graphics will print but not the text.  I am not very tech savvy so any help will be appreciated.

JaneWhat happens if you save it to the DESKTOP first?Same thing....  I EVEN tried printing a page at a time as I read soewhere that sometimes the pdf's are too big to DOWNLOAD all at once.  I should ADD that I can print "sometimes" and not others.  Quote

I should add that I can print "sometimes" and not others.

Hello,

How do I use ICS in windows vista, how do I turn it on?  I WANT to use ICS to share the internet CONNECTION between a desktop and a wireless laptop.  The internet connection is on the desktop

You'll be one of the few using Internet Connection Sharing; most people use a "router".
    ICS Host Computer Setup – Windows Vista
    Using ICS (Internet Connection Sharing)
i know using a router is an option, and a better option.  However, I am using dialup and so one of my computers is connected to the internet, and I want the other one which is going to be wireless, to connect to the internet through this computer, as I dont think there is an adapter to convert a rj11 standard phone plug to an rj45 which is an ethernet plug.  The router I have has only an ethernet port as its WAN input, and I dont know of any way to plug a telephone jack into an ethernet port.

If I have to use internet connection sharing, then do I need to have a disk or something to transfer settings from one computer to the other?
On dial-up this is going to be painfully slow with 2 machines sharing a connection... Quote from: shashgo on July 29, 2008, 11:22:14 AM

If I have to use internet connection sharing, then do I need to have a disk or something to transfer settings from one computer to the other?

I'm not SURE how to describe this, but while I'm WORKING on my laptop, the screen will suddenly go blank/blackish-gray; it will not respond to anything other than removal of all power sources or pressing the shutdown button for about five seconds. Upon restarting my computer, nothing appears to be wrong, other than it was shut down improperly...This is a reoccurring problem that has recently gotten worse, and I have no CLUE what's wrong. I have Vista, so maybe that's the problem; it doesn't matter what I was doing before it freezes. Help!!No idea right now but more info might help.

What time frame?  Consistent or random?  When did it first start?  Any recent driver/software changes?
What laptop - basic spec's and age? 

While it is normal check out your graphics details.

More info the better tho may still be hard to diagnose.Time frame:  It will stay blank until power is removed. Today, for instance, it's frozen up three times, doesn't matter whether I'm online or not.
It's random, I never know when it will freeze; sometimes I'll have been working for an hour, other times it's ten minutes after I turn it on.
This first started a while after I bought it brand new (about 10 MONTHS ago) and has gotten worse recently. I was told that new computers OFTEN have problems; the hard drive had to be wiped about four months ago, and I assumed the problem would be fixed afterwards, but it continued.
No recent changes.
What should I look for in my graphic details?Graphics - just basic info from Hardware manager should do - just to know what vid RAM there is and type of chipset maybe.

So it's erratic by sound of it - and this does suggest to me there could be some fault in the graphics card area - hardware or driver.

"I was told that new computers often have problems" - hmmm ... sounds like sales-talk to me!  10 months old - I'd be looking for some tech support from maker.

Anyone else - thoughts? Quote from: ChrisXPPro on July 29, 2008, 07:06:24 AM

"I was told that new computers often have problems" - hmmm ... sounds like sales-talk to me!  10 months old - I'd be looking for some tech support from maker.

Anyone else - thoughts?

What laptop - basic spec's and age? 

the hard drive had to be wiped about four months ago,

I don't know how I managed it , but I have got icons on my desktop for Control PANEL, IE, Network, Computer and a folder named Public.

In the start button I have done a right click on control panel, network & computer.  They have a check mark next to "show on desktop".  Nothing happens when I TRY to uncheck the item.

I have tried to delete these icons and they won't delete.

Can anyone help get these off my desktop?  I am running Vista Home Version.  Let me know if more information is needed.

Thanks in advance for your help.System Restore? Quote from: Broni on July 25, 2008, 09:20:06 PM

System Restore?

System Restore would only work if you can go back to a date before you put those icons on your desktop. I can't figure out why you simply can't delete them by right-clicking them.

FYI the shortcuts are not a problem, I can delete them.

BTW, "Network", under Start menu, doesn't have "Show on desktop" option.

Quote

FYI the shortcuts are not a problem, I can delete them.

What shortcuts? Other, then those three?
What options do you have, when you right click on any of those three?
BTW, "Network", under Start menu, doesn't have "Show on desktop" option.

The reason you cannot remove these is because they are "System Files" which Vista locks down a little tighter than in the past for security reasons.
There are paid programs that will do this.
If they bug you that much and that's an option post back and let us know...

I have Vista on my laptop and there's not one icon/shortcut that I can't delete. I've never seen any of those files. I just put Control Panel on my desktop and I can delete it with a right-click or remove it by removing the checkmark.

try deleting the (hidden) IconCache.db file under
C:\Users\(Your Name)\AppData\Local\ and restart your computer

I get this weird popup. It is not related to me surfing the web because it can popup when I don't have a browser open. I have used SpyBot and SpywareBlaster and everything looks good on that END. I am unable to close this, I have to crtl.alt.delete to end it. I tried viewing source to gather some info but I am unable to get a right-click menu. I think I recall finding some article about getting a popup like this one in reference to Internet SignUp so I am not sure if that is what this is related to.

Nice Desktop Wallpaper. 

What is the process called in Task Manager?

Do you remember downloading/installing/running anything before this happened?Thanks, got it from interfacelift

It's been going on for so LONG that I don't remember when it started happening. I know it started a little after I had just gotten my laptop from about 8 months ago.

I am unsure how to tell which process is the one in relation to the popup.It looks like something is trying to use internet. It may be bad "something".

Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
Click on Download HijackThis Installer
Post HijackTHis log.Here is my log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:50:09 PM, on 7/26/2008
Platform: Windows Vista  (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\WINDOWS\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix STORAGE Manager\IAAnotif.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Hewlett-Packard\SDP\hpsdpapp.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\System32\mobsync.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in HELPER - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JR1916~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JR1916~1.0_0\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: AIM (R) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O17 - HKLM\System\CCS\Services\Tcpip\..\{8E227E57-809E-4EBF-B519-DCDEB0D158AC}: NameServer = 24.158.63.28,24.158.63.29
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Com4Qlb - Hewlett-Packard DEVELOPMENT Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

--
End of file - 9392 bytesThe log is clean.
Open HJT, and checkmark:
- O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
Click "Fix checked".
This is unnecessary startup.
It occasionally calls home, and it may be possible culprit.
Restart computer.

Hello All:

When I Shut Down my computer.  Everything acts normally, but when the screen fades to black, my computer stays on.  No error messages; Vista seems to shut down normally but hangs right before where the computer should turn off.

I have a new Dell Inspiron 530.

I *believe* the situation began with either INSTALLING Netflix desktop movie app (which the morning after my computer had PROBLEMS booting up) or after a botched install of HP printer software/drivers... I have recently uninstalled these HP programs.

Hopefully one of those two are the issue so I at least have a starting point.  I saw no uninstall for Netflix movie app.

I guess my questions are... any ideas on how to fix this?  And would there be a problem if I deleted the Hewlett-Packard folder from the Registry?  People say don't touch the registry but maybe what's in there is screwing things up?  Can I delete the Netflix registry folder too?  Any possibility of screwing up my system by doing so...

Thanks for your input!!

Are you using the red button, or the arrow and then "shut down"?
The arrow & shut down.try system restore if you can and restore to a point right before you installed the HP or netflix programs. The restored point shouldn't contain those registries of the HP or netflix programs, since they didn't exist then.

Try the shutdown process again afterwards.

----

I like to set manual restore points sometimes, when my computer is looking good so that I can restore back to KNOWN good point thru system restore in case I need it. Before trying System Restore as Mcxeb52 suggested, try booting into Safe Mode and see if the computer shuts down normally there.
If so, proceed using System Restore to a few days before the problem in Safe Mode. QUOTE from: Carbon Dudeoxide on July 25, 2008, 03:45:48 PM

Before trying System Restore as Mcxeb52 suggested, try booting into Safe Mode and see if the computer shuts down normally there.
If so, proceed using System Restore to a few days before the problem in Safe Mode.

I suggested doing it in Safe Mode because, if the computer cannot turn off in Normal Mode how does he complete the System Restore?
 

Quote from: Carbon Dudeoxide on July 25, 2008, 05:43:14 PM

I suggested doing it in Safe Mode because, if the computer cannot turn off in Normal Mode how does he complete the System Restore?
 

Yes, definitely ... so that nothing will be preventing the system restore from not completing successfully and that includes the shut down process if windows won't even shut down for the restoration process to work  

Good Luck.

translation??

Does the shutdown screen...say 1/2 updates. /try using the f8 key from the options:or in dells wisdom f1/2 keys

My windos update (a Servicepack update) was taking a very long TIME to update, so I MANUALLY shut down the computer.  Upon powering it back up, the "Startup Repair" ran and had me restart a few different times.  After about 5 times, its said that windows cannot repair this computer automatically.

Any ways to fix this?

ThanksWhat Windows version?

Quote

so I manually shut down the computer

I manually shut down the computer.

I am wanting to copy content from casset to disk.  I am only only finding INSTRUCTIONS to MOVE information to a CD.  Will a DVD work?  I would rather use DVD because of larger amount of storage space.

Thank YouDo you have a DVD drive on your computer? If you do then you could save to a DVD. CDs can hold around 700 MB of data. If you don't need more than that then you can save everything on one CD. I don't know what the capacity of a DVD is but I know it is very great. If you want to upgrade to Vista you need a DVD drive because the install disc is a DVD-ROM. I recently upgraded to a DVD drive because I wanted to upgrade to Vista. He said he wants to copy contents from cassette to disk. That sounds like ripping to me.Superdave,

If this is something illegal, then I wont do it.  I did purchase the cassets many years ago and want to be able to play them using a DVD.  I got the information from the Kim Komando site. Maybe I don't understand ripping, please explain.

Let me know if this is illegal.

Thanks

When I turned on the computer my SCREEN turned small all of a sudden, and I can't change it. What should I do?

Model: Dell Optiplex GX1We need more information, Please LOOK here.ur resolution was changes most likely by INSTALLING drivers or something VISTA or XP??

I have a number of PROGRAMS on my computer now that I don't want but I can't uninstall them because it says I need the install disk which I don't have.

Some time ago I remember successfully uninstalling one or more programs by deleting all files I could find ASSOCIATED with the program I wanted to get rid of and then running my registry cleaning software that I have. I didn't notice any problems afterward by using this technique.

With the programs I want to get rid of now I don't seem to be able to find all the files that have the volume they should. One program is over 100 MB but it seems I can find less than 1 MB of files. I tried deleting them but the program still shows in the Add or Remove Programs list.

There's got to be a way to get rid of some program you don't want without having to reacquire the install disk when it asks for the install disk to do an uninstall. What programs?One is ABBYY FineReader 5.0 Sprint. It takes up 101 MB of disk space.

Another is MSDN Library for Visual STUDIO .NET 2003 which takes up 1.75 GB.  I'm using Visual Basic 2008 now and I've uninstalled Visual Basic .NET 2003 so I can't use the library even if I wanted to.

I have a 149 Gig hard drive and 125 Gig of free space but I'd still like to be able to get rid of those programs that I don't want.What Operating System?

Can you do it in Safe Mode?ahh, the beauty of the MSI install engine sometimes.

I BELIEVE the method to use would be to simply delete the relevant folders, and then use some kind of MSI cleanup utility.Windows Installer CleanUp Utility Quote from: evilfantasy on July 04, 2008, 09:36:54 PM

Windows Installer CleanUp Utility

The Windows Installer CleanUp Utility does not perform the following functions: • Remove Windows Installer
• Remove files of any programs that are installed by Windows Installer, such as Microsoft Office 2003
The Windows Installer CleanUp Utility does perform the following functions: • Provides a dialog box in which you can select one or more programs that were installed by Windows Installer

To do this, select the programs that you want in the Installed Products list in the Windows Installer CleanUp dialog box. After you make this selection, the utility removes only the Windows Installer configuration information that is related to those programs. 
• Removes the files and registry settings that make up the Windows Installer configuration information for programs that you select