This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 2701. |
Solve : Windows update in limited user mode? |
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Answer» That's interesting patio. |
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| 2702. |
Solve : Trying to run HP Photosmart Essential Software? |
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Answer» I have a new HP laptop (w/VISTA Home Prem) & the software for my older M415 HP camera wouldn't run, so HP SOLD me a CD "HP Photosmart Essential S/Ware for Vista. When I try to run this s/ware I get an error message as follows ... The reporter has made the following comment: |
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| 2703. |
Solve : How do I delete headings on e-mail that I want to fotrward? |
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Answer» I get e-mail that I want to forward but I don't want to forward all the addresses that have been used to get the e-mail to me. I have "cut" in the command bar but I don't know how to use it. I can high light the part I want to cut out but don't know to git rid of it. I have an E Machine with Windows Vista. Any suggestions are appreciated. Thanks That is a very intelligent thing to do, and is known as bcc or BLIND carbon copy technique. I get e-mail that I want to forward but I don't want to forward all the addresses that have been used to get the e-mail to me. I have "cut" in the command bar but I don't know how to use it. I can high light the part I want to cut out but don't know to git rid of it. I have an E Machine with Windows Vista. Any suggestions are appreciated. Thanks highligh it, and do a cut...gone...maybe I'm missing something.. ok..think I saw what I was missing...do the forward first, all the addresses fall into the forwarded message, highlight them, then do the cut...!!!, then add who your forwarding too and send.. do that all the time when I forward stuff...never failed to work YET!!!Gakkles-3 I am getting YAHOO mail but the next answer did what I wanted. Thanks for your reply. fgdn17 Your answer gave me what I wanted. I tried it and it WORKED. Thanks |
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| 2704. |
Solve : Installed vista pe w/sp1 now computer gets error messages at start-up? |
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Answer» Installed vista pe w/sp1 now computer gets error messages at start-up |
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| 2705. |
Solve : vista partition? |
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Answer» local disc c:is 19.5 gb full having a space of 3.37 gb local disc d: 29.2gb free having a total space of 36.3 gb. i want to free local disc c: by 10 gb and send the files to disc d: since my computer has BECOME very slow and i constantly need to delete information to CREATE room for new information. pls come to my rescue! Ctrl + X |
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| 2706. |
Solve : 2 Versions of Windows? |
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Answer» I purchased my PC with XP on it and just recently upgraded to Vista. I obviously was rushing through the installation process since I now still have both versions on my pc. (Before it starts up, it prompts me to choose which version to run.) Since then my system has been running ridiculously slow (duuuh )... |
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| 2707. |
Solve : Repartition without losing data (Please read, more complicated than it sounds)? |
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Answer» Well, here's my problem: |
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| 2708. |
Solve : my comp says my password is invalid and wont move off of welcome screen? |
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Answer» I was wondering if someone could help me out. I have a COMPAC Presario w/vista and I turned it on this morning and typed in my password as usual and it said that that was invalid. I don't think I have a password RESET disk that it asked for, and I really need my computer to work. The only THING different that I did was update my Norton yesterday, but the comp restarted itself and worked fine all day yesterday. So, now I'm stuck at school using this computer to ask this question.caps lock on? ALSO- ensure a book or other item isn't somehow holding one of the SHIFT keys down. |
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| 2709. |
Solve : system file virus? |
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Answer» i have got a rootkit virus in system32/drivers/ati6mqxx.sys which i cannot remove any help much appreciatedWhat OS do you have? |
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| 2710. |
Solve : Can't get wireless working Vista Business? |
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Answer» I just bought a new laptop that came with Vista Home Premium. I INSTALLED Vista BUSINESS and went to the Toshiba website and downloaded all the drivers they had for the Qosmio X305-Q703. |
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| 2711. |
Solve : Vista IE freezing? |
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Answer» Just the past week, I've had to use the three-finger salute a half dozen times as IE freezes. Haven't had a problem before, changed nothing in the last week. Any ideas?What antivirus protection do you have? |
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| 2712. |
Solve : Delete Dir ProgramData\Spybot - Search & Destroy? |
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Answer» Hi All. I am pleased to be a part of the group as a new member. Can someone help me delete this directory. I have tried RM, DELTREE, RMDIR and it keeps SAYING Destory not recognized. I have VISTA but I am in DOS because nothing sees this directiory. Any help is greatly appreciated. |
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| 2713. |
Solve : extension .eml? |
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Answer» Windows XP Home Edition Service Pack 2 (build 2600) I have found some info you might be interested in at Thank you, Soybean, for the explanation. I have had email since about 1989 and this just started happening very recently, so I thought it was strange. I will TRY to use discretion, but it is annoying. Quote from: soybean on November 18, 2008, 10:19:10 PM .eml is the file extension for an email message saved as such in OE or Windows (Vista) Mail. Since OE is the software installed on computer that reads that type, i.e. .eml, of file, OE is going to be launched to open that type of file. I suspect what's happening is that people who use OE and send mail to you sometimes forward something they've received from someone which contains a .pps, .wm, .wmv, etc. files as an attachment to the original message. |
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| 2714. |
Solve : backup restore issues on vista, please help!? |
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Answer» i have windows vista |
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| 2715. |
Solve : Memory missing (ignore and delete)? |
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Answer» Edit: turns out that clicking 'clean disc' cleared up about 20 GB, most of which is vista restore files. Somehow I'm not surprised... everyone always said Vista eats up memory... |
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| 2716. |
Solve : Moving Windows Installation? |
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Answer» i WANT to move my Windows Vista HOME premium installation to a larger HDD. I have tried this in the past using partition software to try and clone the HDD but it didnt work. |
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| 2717. |
Solve : problems with mouse cursor? |
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Answer» I have recently bought a new COMPUTER with windows vista it is a HP a6652f |
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| 2718. |
Solve : Found these links For Vista Recovery.? |
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Answer» This is not a INSTALL file it just helps recovery for Vista for those who can not get to the DESKTOP because Vista will not boot.Many people bought a new |
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| 2719. |
Solve : Internet Connection Failure?? |
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Answer» It'll reinstall it.Do I check off the I can tell you're slightly annoyedNot at all, I was just kidding. Didn't I say so? No, you don't need Everest anymore.Re: Internet Connection Failure? « Reply #6 on: May 04, 2008, 12:33:11 PM » _______________________________________ _ Turn off computer. Disconnect router, and modem from power source for 30 seconds. Power them back on. Restart computer. If that doesn't work, bypass router, and connect computer straight to the modem. If that doesn't work... Go Start>Run, type in: cmd Click OK. In Command Prompt window, type in following commands, and HIT Enter after each one: ipconfig /flushdns ipconfig /registerdns ipconfig /release ipconfig /renew Restart computer. If that doesn't work... Download, install, and run LSP-Fix: http://www.cexx.org/lspfix.htm Restart computer, and see, if it helped. If not... Download, install, and run WinSockFix: http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml Restart computer, and check again. I found these directions on this forum and was wondering if anyone can tell me if it would work for Windows XP - our computer will connect to the internet but most of the time within 10 -15 minutes we get disconnected and may or may not get it to reconnect right away. Quote if it would work for Windows XPYes. |
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| 2720. |
Solve : Vista defragmentation and firewall? |
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Answer» I am using Vista Home and wonder how can I do disk defragmentation. |
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| 2721. |
Solve : How to access files in slave drive, was master addmi. psswrd avalible.? |
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Answer» Anybody know how to ACCESS my now 2nd HDD, here's the problem; Intel based PC took a dump (typical of emachines), built a replacement that’s now AMD base (XP SP3 would not allow for my original HDD to completely boot-up, goes to the XP option screen with no results KEEPS restarting, something about XP SP3 had some weird Intel only file that was real hard to access and delete, that does not allow a AMD base to START up, tried some info. w/o any results), reinstalled with another HDD and reinstalled software and my newly built PC does see and allows some access to my original HDD, witch is now a slave, but cannot retrieve my files and I even have the password (but no way input it), so can anybody HELP! Quote but cannot retrieve my files and I even have the password (but no way input it), so can anybody HELP!So you can see the files, but you cannot copy them over? What is the error messag?From PM: Quote from: filsgood on November 21, 2008, 02:27:35 AM This the same message I get trying to access, but when I look for my Music/Pictures files they're just not there and/or not available; "D:\Documents and Settings\Administrator is not accessible. Access is denied." Note: Please do not PM other members for help. You have to take ownership of the file. Windows XP: http://support.microsoft.com/kb/308421 Vista: http://www.winmatrix.com/forums/index.php?showtopic=13157 Quote from: filsgood on November 21, 2008, 12:45:14 PM Like to thank you so very much for your help! The Microsoft info. was enough to figure out how to fully access the files needed... Thanx again!!!Wow, I'm getting a lot of PMs lately. Glad it worked. |
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| 2722. |
Solve : "r" key not functioning.? |
| Answer» SOMETIMES the INCREASED FUNCTIONALITY of PROGRAMS can reduce productivity, despite being designed for the opposite. | |
| 2723. |
Solve : Windows Doesn't Start... At All? |
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Answer» I really need some help and I have no idea what to do. I've done all that, and the computer still won't startAre you booting from Vista DVD?Yes... Oh god, and I just made it completely WORSE. I reinstalled, but now it can't even connect to the internet. I f***ed things up royally. I'm so confused and sad. Should I have reinstalled it to be in the OS partition... I don't even know what a partition is! Oh god... What EXACTLY did you do??I'm lost. First, you say, computer can't start. Next, somehow, Windows got reinstalled, already. We need to know what you're doing, if we're to help you. You need to reinstall motherboard drivers to make some of your computer components work. |
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| 2724. |
Solve : NO SOUND ON MY COMPUTER ( DELTED A FILE ACCIDENTLY) HELP!!! ASAP!!? |
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Answer» hey guys. |
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| 2725. |
Solve : New to Boards - Need help? |
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Answer» It says "Windows cannot find "C:\users\TEMP" Quote from: Berti2.0 on December 06, 2008, 11:00:46 PM Okay so I did that and it says it can't open it. I've tried it lots of times and its just not opening. EXACT ERROR message, please?"Windows cannot find "C:\users\TEMP". Make sure you typed the name correctly and then try again"OUCH! I'm wondering if the temporary profile got deleted. Do a search one more time for what you were looking for. If anything shows up, right-click on it, then left-click "Open file location." Proceed to copy your schtuff back. Okay I tried that and this is what im getting: "C:\Users\TEMP\Music\Soulseek - Power refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the DISK is properly inserted, or that you are connected to the internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location."wait a second; could the found files be shortcuts I wonder...Why not do a simple search for the files extension ? ? *.wma or *.mp3 or whichever they are ? ? Problem is you will have to be VERY patient as they load if there are 10,000 of them... Again at this point you need to start considering a backup strategy and some file management ideas.Patio, I just did that and when I clicked on a song to see if it would play, nothing happened. This sucks! Sounds like they really are just shortcuts...So what does that mean? Have I lost my files?You just might have. Do this, though: 1) Click "Organize" in the upper left hand corner, then "Folder and Search Options." 2) Click the "View" tab. 3) Uncheck the check box called "HIDE file extensions for known file types." 4) Click Apply, then OK. Do your search again. Do ALL of the results have .lnk at the end of the name? If so, then they're all just shortcuts and I'm afraid you may have lost your files...time to consider using an undeleter program at that point (ASSUMING they haven't been OVERWRITTEN a few bazillion times...) If not, then copy ONLY the ones without .lnk at the end of it to your new profile. |
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| 2726. |
Solve : Adjusting screen brightness? |
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Answer» I just bought a brand new laptop and IM running Windowns Vista... When I plug my CHARGER in the screen is bright and I like it that way.. when I take it out it gets too DIMM. How do I adjust the brightness?check the battery power options in the Mobility CenterHowever- keep in MIND that increasing the brightness will reduce your battery life. |
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| 2727. |
Solve : Help fixing restart problem? |
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Answer» I am having a problem with windows vista ultimate x86 sp1 i installed a fresh version and my problem is that when i try to restart my pc from the taskbar it SHOWS the first HP screen then goes black and stays there wont load windows... But if i shut it down from the taskbar and then boot it back up it loads windows fine any way to fix this? all my hardware works fine and is compatible with vista.. i have had this problem every time i install vista i tried a fresh reinstall a few times so i know its not the problem its not a big DEAL but does get annoying when all i want to do is restart after INSTALLING a program that requires it and i have to shut down an boot back up everytime.. thanks in advance. I reinstalled with the vista diskWhere did it come from?i bought it same place as EVERYONE else... Quote from: philip8130 on December 10, 2008, 08:55:07 PM i bought it same place as everyone else... where is this?If you have already formatted the computer and clean installed the Windows Vista on the computer, the issue could be caused by the compatibility between Windows Vista and your hardware; you'd better contact your device manufacturer for more information. It could be only a driver problem and be solved easy doing some updates. |
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| 2728. |
Solve : Help! Trying to Re-registering vbscript.dll and jscript.dll? |
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Answer» Do you know if you have onboard video or an add-on card ? ? Do you know if you have onboard video or an add-on card ? ? No, I don't know. I don't have any system CD's of any kind.Download, and install Everest: http://www.majorgeeks.com/download4181.html Open it, click Computer, then Summary. In upper menu, go Report>Quick Report-Summary Save it in text FILE, and paste it in your next post. Don't include anything under line Debug - PCI Ok so after I downloaded the file from nodevice.com, I did an add hardware search and the computer seem to have found hopefully the right driver, and it found the compaq monitor that I'm using. Things seem to be back in order display-wise. The .dll problem though still exists on the two users, I'll fiddle around with that as soon as I calm down a bit and get some other STUFF done. Also a little scared on restarting. hmm Why did you try regsvr32 is safe MODE for the other users? Have you tried doing it in the other users accounts in normal mode? Quote from: BC_Programmer on November 21, 2008, 10:16:45 AM hmm Yeah I tried it on the other users in Normal and I still get the error message.Now I'm getting an error when I'm visiting southparkstudios.com on my USER. http://img.photobucket.com/albums/v739/xSmootx/southparkstudioserror.jpgGot ANOTHER error from the site, http://img.photobucket.com/albums/v739/xSmootx/othersouthparkstudioserror.jpg |
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| 2729. |
Solve : Autocad can't open on windows vista after installation? |
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Answer» My system is HP pavilon dv2007 notebook pc with O.S windows vista service park 1 install on it,RAM 3Gb,1.83GHZ. I just finished INSTALLING autocad 2007 and restartd d system when i clickd to open, it refused to open d autocad i installed on it.What could be the possible cause of this or how can i install the autocad without encountering such problem on vista. Have you read the program requirements on the CD case ? I'd hate to PASS judgement on cejo... but I have a feeling that the cd case says, CD-R. I just thought i'd check... |
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| 2730. |
Solve : Some buttons on laptop keyboard have stopped working...? |
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Answer» No problem. |
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| 2731. |
Solve : Sound but no visual on Windows Media Player? |
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Answer» Hi there! I'm looking for some help playing videos. |
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| 2732. |
Solve : Need disk D cleaned? |
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Answer» I am running Windows Vista on an E Machines. I need to clean disk D as I have a lot of systems restore on it . I have 2.07 GB free out of 8,36 GB on disk D. When I go to all programs and get "disk clean up" and "drive selection D" I click on "OK". This brings up a panel which has "more options" which I click on. A panel comes up which tells me I can delete all but the last restore point. I click on "clean up" but nothing HAPPENS. It does not clean disk D. Can anybody offer suggestions? ThanksIf they the space is used by system restore you could always shut it off and reboot and than turn it back on. That should flush out all the old restores. hmmm.... McMahon... that name seems somehow familar.... Yes He is my father (not the LIVERPOOL Player though!) Quote from: David McMahon on November 15, 2008, 07:45:49 PM Yes He is my father (not the Liverpool Player though!) Amazing! And here I was thinking it was merely coincidence!Exactly what is on D Drive? How do you know they're system restore points?I don't know what is on disk D. I though the system restore points were there but APPARENTLY not. When I used CCleaner it cleared about 4 GB but I still have my system restore points. The reason I wanted to get rid of my system restore points was to get more free space. When I ran CCleaner I got the space I wanted so I did not go any farther trying to get rid of my system restore points.I wouldn't get rid of your system restore points. They're there just in case something happens to your computer and you need to restore its settings. You can turn it off or change how much space it uses if you Right Click My Computer and go to Properties. |
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| 2733. |
Solve : Vista hangs at loading screen...? |
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Answer» Couple things here. I just built my computer not too long ago, and had the symptons of an underpowered PSU. I am in the process of getting a new PSU, but this one should at least start up the computer... Couple things here. I just built my computer not too long ago, and had the symptons of an underpowered PSU. I am in the process of getting a new PSU, but this one should at least start up the computer... Quote from: infiltrator on December 02, 2008, 02:11:18 PM PSU is 300watts and is made by (all I can see is LPJ2)... Uh, no it won't. Get a bigger power supply, then we'll talk. Also make sure that the power supply has proper connectors for the motherboard. If the motherboard is running an AMD Athlon 64 or Phenom CHIP, it'll probably require something like this: 24-pin power connector 4-pin +12V power connectorJust wanted to say that I got my new PSU and all is well with my computer. Started up first time and I am a happy camper 500 Watts did it. I don't know why I didn't realize this sooner..Good for You infil... Post back if you have any other issues... |
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| 2734. |
Solve : Help!! My computer won't boot up!!? |
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Answer» My computer was recently upgraded to Vista, and when I set everything up, and turned on the power, I thought it was fine. The power light came on, the fan came on, it was doing all the normal startup things. Except that my monitor stayed idle, and the lights on my keyboard and mouse didn't come on. I have tried different monitors, tried a different GRAPHICS card, everything I can thing to fix it. It was working when it left my FRIEND's who upgraded it for me, but not now. I've run out of things to try with it, and I'm ready to throw it out the window in frustration!! Please help!!bro check your power supply connector it migth just loosen from the board... How exactly did your friend "upgrade" it ? ?Are you getting any 'beeps' when the computer STARTS? |
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| 2735. |
Solve : Unable To Make Radio Connection? |
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Answer» I am having difficulty to make a radio connection that I used to be able to get without difficulty. |
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| 2736. |
Solve : Windows replacment? |
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Answer» You know what forget it, for the hasle and the money of replacing my OS for either option is just not worth it as both OS's are (or are about to become) obsolete. |
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| 2737. |
Solve : Question Reguarding Slow Boot Up? |
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Answer» Hi, |
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| 2738. |
Solve : Unistalling Vista? |
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Answer» Bought a HP Pavilion dv6929nr laptop LAST month. It came pre-loaded with Vista. Well after a month with Vista, i hate it!! But ANYWAY, i am trying to install my XP home edition CD but when try.. i get a box that pop up saying.... Setup did not FIND any hard disk drives installed in your computer. Make sure any hard disk drives are powered on adn properly connected. Set up CANNNOT countinue. To quit set up, press F3. So how in world i get passed that part ?? |
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| 2739. |
Solve : How can I get computer to stop continually booting up, so I can troubleshoot?? |
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Answer» This computer continues to boot up and whether I try to pick "Start Normally" or any of the safe modes it continues to cycle through and never stop. At some point before the big windows XP pops up on the screen, a screen with a blue background and some writing pops up, but it is so quick, you can't make out a single word or hit whatever key it is to stop it there. So I obviously cannot GET any further to troubleshoot this computer, I can only imagine what I'm going to find. Hope this makes sense. |
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| 2740. |
Solve : power went off while updating vista? |
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Answer» while i was updating vista the power went off. when the power came back on i turned the computer on and it started to boot and made the chime like it was going to the login but the updating 3 of 3 0% came up and stayed on. the percent done did not go up at all and after a few minutes it reboots and does it all over again i have no idea what to do it won't let me do anything. if i go to safe mode it does the same thing. any ideas would be much appreciated!!!! thanksHow long do you leave it for? i tapping f8 it just stayed on the first screen until i stopped pressing it then went about doing the same thing it does. thanks for the tryHow did you get into Safe Mode then? Last Known Good Configuration is an option on the menu with Safe Mode.I appologise in advance for butting-in, but I've run into the same problem I'm no expert but had similar prob with my vista whilst updating; I got aound it by going to start/all programes/Accessories/system tools/ now this is the bit U have to be very careful about: click to show system restore and choose the restore point. If you have started your computer several times since the problem it may be showing you a restore point date which will not take you back past the problem. you need to choose a date which takes you to the nearist time BEFORE your computer 1st had the problem. then go to control panel /VIEW updates and make a note (write down the numbers and type of updates before removing) then remove the updates which were reported as downloading/installing at the time. then go back to the MS site and I found the Vista windows auto update normally just replaces the removed updates. however I have also had to FIX one update by manually clicking on it and it downloaded on its own. No worries Ella. We encourage other users opinions. However, your solution will only work if you can boot into Windows. Slimanus cannot get into Windows. Hopefully Last Known Configuration will get his computer working though.sorry i got into safe mode when i thought it froze on the update screen. i tryed GETTING to it that way again and there is no option for last known settings. just boot normal, safe mode, safe mode with networking, safemode with dos?? i think that was it none of them bring me to anything different. thanksSo you got into Safe Mode successfully?no i choose safe mode and it goes back to the update screen. thanks |
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| 2741. |
Solve : error at start up? |
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Answer» I have a Dell Desktop, with Vista Home BASIC OS. When I turn the compter on, it opens a black screen, saying Search diskette o failed. Press F1 to continuo or F12 to set up. |
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| 2742. |
Solve : Windows won't load up - please help!? |
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Answer» Hiya, turn the computer off without shutting it down properly,How did he turn it off?He SWITCHED it off at the plug!!! hi frnd.... when you try to boot in safe mode, it will take some TIME to show the desktop screen. Meanwhile it does'nt show any thing. So , if you did'nt do this, try to wait for few minutes while booting in safe mode. All the best |
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| 2743. |
Solve : Dual boot...? |
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Answer» Ok, so dumb question, but I wanted other's opinions. I just got WINDOWS Vista, and am about to dual boot it with XP. XP is already installed on one hard drive, and I would like to install Vista on a SECOND one. The second hard drive is already formatted 100% NTFS. Should I start installing Vista while in XP, or should I insert the disk, then RESTART and jump dircetly to the disk in BIOS?Here's the short answer... |
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| 2744. |
Solve : Desktop CD used as an external ?? |
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Answer» Can I use the CD drive in my Desktop COMPUTER as an external drive to load programs on my laptop computer? If so, how??? or can you REFER me to PRINTED INSTRUCTIONS?? Depends on laptops age and OS... If your laptop is Windows 98 SE * or newer with USB ports you can use a IDE to USB cable to plug your CD Rom into the USB port of the laptop, but you will also need a power source for the drive. It would be easier to not use that drive from the desktop but to buy a new external CD Rom drive for around $40 or so. |
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| 2745. |
Solve : Chronic Crashing? |
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Answer» Hey Guys, giving me the blue screenBSOD = Blue Screen Of Deathoh, it says a lot but it only flashes up for about 3 seconds, any way I can look at it longer?comp just crashed again, DONT know is SpeedFan did anything Quote any way I can look at it longer?1. Right-click My Computer, and then click Properties. 2. Click the Advanced tab (Vista: click Advanced system settings). 3. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box. 4. Clear the Automatically restart check box, and click OK the necessary number of times. 5. Restart your computer for the settings to take effect. SpeedFan doesn't fix anything. We want to see what your computer temps are.Here is speedFan, sorry I couldnt get a better pic. Oh wow, you cant even read that [Saving space - attachment deleted by admin]Everything hovers from around 30-45COK, Im really sorry about that, BSOD has nothing to do with it, its only because my internet reciever thing is incompatable with vista Quote Everything hovers from around 30-45CKeep using the computer, and watch those temps. See, if they go up with the time passing. Your processor max temp is listed at 62.2C |
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| 2746. |
Solve : Long-winded question, sorry!? |
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Answer» Hello What if CD-DVD is not listed under the various options?Where?In the BIOS 'boot' list. If I remember there is: HDD HDD [1] Something like that - I only saw it for a few seconds several days ago. Cheers and thanks again for your advice. SteveYou best bet is to look again. |
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| 2747. |
Solve : [SOLVED] Cannot Boot in Safe Mode and various other problems? |
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Answer» Information:
I'm typing this from my laptop since I can no longer properly use my PC until resolve. I cannot describe my problem in one or several sentences but here are the major events to happen on my computer in the past 2 days: 1. Ran a windows sysinternals SID generator and changed to a custom SID for windowblinds software. 2. Computer rebooted and proceeded to administrator's desktop, but no taskbar or icons appeared nor could I right click with the mouse to bring up options. I could however use the task manager to open programs, browse the internet, etc. 3. Used system restore to 'reroll' to the day before. 4. Taskbar and icons are back, but now denied access to 'My Documents' folder on the hard drive due to permission settings somehow being relocated on an NTFS volume. 5. Rebooted in safe mode, and gained ADMINISTRATIVE ownership of 'My Documents' folder---followed these instructions 6. Rebooted in normal mode and still denied access and at some point ran PC in 'Last good configuration.' 7. Received this message when attempt to log-on on what is now factory default log-on screen: "Windows cannot load the user's profile but has logged you on with the default profile for the system." 8. Reboot in normal mode, but access still denied, and cannot click 'all programs' on start bar, access still denied to 'My Documents, but can use task manager to open what few programs that aren't located in 'My Documents,' and browse the internet. 9. Reboot in safe mode but mouse and keyboard become inactive at factory default log-on screen---every time. 10. Continue to do 8 and 9 in hopes of something changing but same results. If more system information or any other recollection of events are needed, I will try my best to provide. Cheers! xYou are running two anti-virus programs. Two are as bad, if not worse, than none at all. I would remove mcaffe. I've heard a lot of bad things about it. Thanks for your comment, but that's not the problem seeing that I have been running both software for months without problems.You can lead a horse to water but you cant make him drink Quote that's not the problem seeing that I have been running both software for monthsAs JJ 3000 SAID, two AVs running at the same time is a problem waiting to happen. You don't have to see problem next day.Well, what if I said I made a mistake and was only running AVG, how would I go about fixing my problem?What if I said, I was Bill Gates? Look, we have no time here to play games. Two AV programs is NO-GO. Period. If you know better, keep them. If you want to remove one, we'll go from there. Quote If you want to remove one, we'll go from there.I simply made a mistake and am only running AVG on the faulty computer. Download HijackThis: http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download Click on Download HijackThis Installer Post HijackTHis log. Quote Logfile of Trend Micro HijackThis v2.0.2 By the way: as I am logged in on windows default profile a message saying something along the lines of 'Cannot find desktop'... user profile is located in 'my documents' which I am denied access to.I don't see one click solution here, since we may have several issues here, or at least we have to eliminate some possibilities. I can't be sure, how operable your computer is, so let me know, if you have any problems with performing tasks listed below. 1. The log looks clean malware-wise, but I can see some McAfee leftovers (O2 entries). Run McAfee Consumer Product Removal Tool: http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html 2. Not critical now, but... You need to update Java: http://java.sun.com/javase/downloads/index.jsp Java Runtime Environment (JRE) 6 Update 10 Uninstall all previous versions of Java through Add\Remove. Do it only, if you can. 3. Go Start>Run (Start Search in Vista), type in: msconfig Click OK (hit Enter in Vista). Click on Startup tab. Click Disable all Click Services tab. Put checkmark in Hide all Microsoft services Click Disable all. Click OK. Restart computer in Normal Mode. See, if it changes anything. The faulty user profile will not let me download anything from the internet so I created another account and downloaded both software and moved startup files to shared folder. Logged back onto the faulty user profile and could not run either startup files. I also followed the rest of your instructions, but just as expected, nothing happened. I believe this is what we must first focus on in order to fix the underlying problems. 1. Gain access and ownership to main user profile---'David'---which is located in 'documents and settings' on harddrive which was modified as NTFS volume. 2. Run safemode without it failing.Yeah, your old profile may be corrupt. Operate from new profile, and try to move your data from old profile to new one: http://support.microsoft.com/kb/811151I've already tried that. When I tried to PASTE old profile into new one, I was still denied access. Also, I can't select files excluding Old_profile extensions .dat, .dat.log, and .ini because I can't get into it in the first place----access denied.What about trying same thing from Safe Mode? I'm aware of: Quote Reboot in safe mode but mouse and keyboard become inactiveAre they USB devices? If so, can you try PS/2 stuff? |
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| 2748. |
Solve : desktop taskbar? |
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Answer» I have a question. I have a Vista OS. On my desktop my TASKBAR moved from the bottom of the SCREEN to the side. how can I get it back to the bottom of the screen? Thanks for you're help. you can click on it, hold the click on it and drag it back to the bottom, please LET us know if it WORKS?It worked, thanks!You might also want to lock your taskbar so that it doesn't get accidentally moved. To lock it, right click on it and check "Lock the Taskbar". |
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| 2749. |
Solve : Tips on multi HD's and OS's? |
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Answer» Here is my plan... |
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| 2750. |
Solve : Windows Update. Chipset? |
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Answer» My Computer…. CHIPSET details .from computer stats. Small desktop icons. Application Icons shrunk.Maybe screen resolution got changed. See, what resolution you have now. Install new driver, and see, if resolution is set to the same value after driver installation. |
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