This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 10001. |
Solve : no sound from sound icon in tray? |
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Answer» i've searched and looked and can't find my problem anywhere ... hope there's help here |
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| 10002. |
Solve : opening of page in new window? |
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Answer» I have a little problem but it is somewhat irritating: |
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| 10003. |
Solve : Windows freezing after sitting idle? |
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Answer» Hi Folks |
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| 10004. |
Solve : Win 98SE and Nero 7 - Administrator rights??? |
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Answer» I'm not sure if this is the right forum, but I guess I'll start here: I recently purchased a LITEON combo drive so I could burn pictures to cd and watch DVD's. The drive came with Nero 7 Essentials software. Everthing seemed ok (I burned some pictures to cd, played a MUSIC cd, etc.) until I tried to play a DVD. The Nero "Showtime 3" came up ok but then there was a scratchy SOUND and I received the error message "...download required...". I went ahead & did the download - saved it to file & tried to execute it. Seemed ok at first- opened up a bunch of .cab's, but then I received the error message "...administrator rights required to install this software.." and that was the end of that. I've plundered around in my stuff and can find nowhere to set up administrator rights. I'm sorry this is so long-winded, but if someone would get me started on this "administrator rights", I would greatly appreciate it.System REQUIREMENTS for Nero 7 CALL for Windows 2000 or above. I suspect that's your problem.Thanks for your reply. I hope that's not it because the requirements that are written on the outside of the box that the combo drive came in says "...Windows 98SE...". I guess I can just bundle the whole thing up & return it, but then I'll have to fiqure out what to do next.My guess is the requirements stated on the box are for the hardware, not for Nero. But, if so, I would agree that's mis-leading to the consumer. |
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| 10005. |
Solve : Windows XP crashes at boot? |
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Answer» Hi, Well, since your hard drive has been reformatted and your computer is running fine now, I think your question here is moot, or at least premature. I'd wait and see whether the problem occurs again. I would not put much stock the theory that "your computer will work for a few more weeks, but then start crashing again with the same problem unless you fix the motherboard problem." Thank you for your quick reply! Yes, my computer is working fine now. But the real memory or pagefile problem or whatever it is could not have actually been fixed by reformatting my hard drive, right? So it makes sense that I will be having the same problem occur again soon. But, regardless, I see your point that my question here is premature, so what I am really asking I guess is what that motherboard setting or jumper configuration is that's caused the problem, and how I can fix it. |
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| 10006. |
Solve : Remote Access, What is the meaning, When?? |
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Answer» I have found a remote ACCESS in systems file of the Event Viewer, . . |
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| 10007. |
Solve : Upgrade version XP, need to delete all traces of previous version?? |
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Answer» My daughter's computer is not playing her GAMES properly like it did when I first gave it to her. The computer came with WinMe, I put upgrade version of XP Professional. I am considering cleaning up some programs on the hard drive, just wondering if removing files from WinMe/98 would impact the operation of XP? If so, is there a way to condense or compress them to save space, INSTEAD of just deleting them? |
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| 10008. |
Solve : My computer.... stops.. working?? |
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Answer» I get an error that says the computer can't find a file called active.dpt, and now all of a sudden my comp just stops working, i can't open anything... can't use ctrl alt del... CANT even turn off the computer or CLOSE anything, if somethin isnt minimized it works... i don't get it lol |
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| 10009. |
Solve : Some big problems? |
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Answer» My computer has just recently started acting up in a BIG way. first off, turing it on is a pain. sometimes the monitor doesnt come on and the computer doesnt sound like it boots all the way at all. then when i do get it on the BIOS comes up saying i have inproper CPU settings. I have reverted all the settings back to default and this problem wont stop. Well thanks anyway for the help, i apperciate it. Everything seems to be running just fine right now... I just mentally pictured that... that would be one heckuva half-minute! Quote from: Bobandabit on March 29, 2007, 11:51:49 AM I am honestly perplexed by this whole thing, I am kinda computer adept and have gotten though werider problems than this...i just cant think what would cause it other than my processor going a little funky. That's what I think happened, actually. I obviously am not certain, but I think that your processor is either malfunctioning... or overheating. The second seems more likely, actually; it sounds like it would cause all those errors, AND would screw up the sound made when booting. Check your heatsink. Seriously. You may be slowly (or rapidly) cooking your motherboard. EDIT: If it is your heatsink, don't log on to tell us; replace the cooler ASAP. If you don't have a way to get a reading on system temperatures, download SpeedFan and install it. It will also show some voltage info on many systems. So, take a look at that info, too; look at it at different times and see whether you observe some fluctuation in voltages. If you have ever overclocked the CPU, now would be an excelent time to set it back to its normal speed and power settings. Over time, CPU's that are overclocked, ware out. The more overclocked, the faster that ware. Are all of your fans working? (Specifically the PSU fan, and the CPU Heatsync, and at least one main computer fan) If you leave the computer off for a few hours, and then turn it on, does it work better? When was the last time you ran Scandisk? Part of what you are describing may be caused by a disk error. Also: Enter your BIOS, and dissable the "quick system diagnostics" so that it will do a full memory test. i think this has to do with an overheat problem. I will e going to the store tomorrow to buy some new fans and heatsinks hopfuly. the CPU is not overclocked to my knowlage, and as i said i have reverted the settings to normal everytime bios came up automaticaly. The PSU and CPU fan work perfectly...the PC fan, now there is a little odd... I acctualy had to manualy start it spinning...when it started it was ok from then on...definalty getting that replaced. I ran scandisk yesterday, only one erorr that was fixed. the problem started in the morrning when i switched it on, i turned it off agan to go to college (about 4 hours turne dof) So, no on that one i guess. will do that BIO thing asap. I dont think i'd have so many problems with heating if my room wasnt such a freaking microclimate...basicly all the pipes in the house pass around my room. uncomfortably warm in winter, too hot to breath in summer. Thanks for all the help guys.Quote from: Bobandabit on March 29, 2007, 04:15:53 PM i think this has to do with an overheat problem. I will e going to the store tomorrow to buy some new fans and heatsinks hopfuly. Even if this doesn't solve it (and I think it will), it's always good to invest in your computer. Quote the CPU is not overclocked to my knowlage, and as i said i have reverted the settings to normal everytime bios came up automaticaly. If you didn't do it, it wasn't done. Quote The PSU and CPU fan work perfectly...the PC fan, now there is a little odd... Definitely. Quote I dont think i'd have so many problems with heating if my room wasnt such a freaking microclimate...basicly all the pipes in the house pass around my room. uncomfortably warm in winter, too hot to breath in summer. That may have something to do with it. If you know a local computer whiz (there's a clique of them in every college ), he may be able to help install another fan for the PC, if that becomes necessary. Quote Thanks for all the help guys. For my part, you're welcome. Im not so sure if it us overheating thats doing all this now... the computer was off all night, when i turned it on, i have the smae problems as yesterday... unless ive already screwed my processor? also,. any pointers as to why it would only be a few programs that didnt work? they are some of the more im[rpatnt apps i use, but still...alot more run perfectly. Edit: Left the comp off for a hour, made sure room was really cold...just checked heatsink, thats freezing. Same problems. |
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| 10010. |
Solve : bios cpu settings? |
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Answer» i would LIKE to overclock my cpu but in the bios all the cpu SETTINGS are locked they are ALSO faded. how do i unlock them. |
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| 10011. |
Solve : XP takes me backwards when I want to open another page.? |
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Answer» Example of problem: If I finish this message and hit post, the computer can TAKE me out to the previous page. When I am at my email and WANT to read an email, I can be taken to the previous page. If I try to close by hitting the X in the corner it just keeps backing me up. What is happening? What do I need to do to correct this problem. I am a novice so is there a simple solution?Need...more...info...gasp |
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| 10012. |
Solve : Characters at far left printer margin not printing.? |
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Answer» My Windows XP based HP Officejet 7130 printer seems to NEED its margins adjusted?? When I print pages from the web, the text at the far left ALMOST prints off the page and the first two characters are not visible in ink. It comes close to printing off the page at the RIGHT margin as well. |
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| 10013. |
Solve : Changing drive letters + programs? |
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Answer» Dear users: |
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| 10014. |
Solve : problems with icons? |
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Answer» I have WINDOWS ME OS and at times my icons in the tray will turn black as well as various other things like my start menu icons changing and some things on my browser toolbar will have a 6 instead of what is supposed to be there and I always have to restart my computer for things to go back to normal. This usually happens when I am looking at online department store ads and I click on SOMETHING within the ad. When I had Yahoo Messenger it HAPPENED anytime that I tried to use it - so I uninstalled it. I am GOING crazy trying to figure out what is causing this. Thanks for any HELP. |
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| 10015. |
Solve : Please Assist Im Going Mad!!!!!!? |
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Answer» i accidentally unpluged my MP3 player without hitting the safely romove hardware function in the middle of logging on now my computer refuses to recognise the drive at all the light turns on on the player but it does not recognise it the message i found in my error viewer is "the service CiSvc vetoed a target device change request" RE: PlugPlay Manager. This is sending me crazy any ideas ANYONE??? |
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| 10016. |
Solve : Reinstalling MMC in XP pro? |
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Answer» Hi all. Long story behind this,but question is: is there anyway to reinstall or repair damaged MMC and Taskmanager in XP Pro without reinstalling the OP. ThanksCheck how your mouse is mapped, you may have it mapped so your left click sends you back a page (I have the same set up, but on the two side butyons on my mouse)Tnx fr reply , appreciate it but I have a fairly strong background in OS's. Need someone with a much more in depth knowledge. Tnx.Might try this... |
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| 10017. |
Solve : thinking? |
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Answer» Quote No doubt, she actually has 512MB of memory but that laptop is using 32MB for onboard video.Nice catch didn't even think about that amount of memory being assigned to something such as the video card. Arlene, You'd not be able to adjust the conventional and/or extended memory detected by BIOS. However, you should be able to find a section in the BIOS that is assigning 32MB of memory to the video or graphics adapter. I'm not familiar with what BIOS you have, but would assume it would be under advanced or adapter section. You should be able to decrease this value once found and that would allocate more memory to your system and likely help with your performance issues.I think that's it, I'll test it further tomorrow. I'm so happy. One more ?before I retire. How much memory would be enough for video graphics. I set it to 16, would 8 make performance even faster? I don't use this for gaming and very little video. What type of video are they referring to here. Music video , short news video, watching a dvd, playing a cd?I think 8 or 16 would be fine even with 32 you wouldn't have much options for games. However, since you're having performance issue give 8 a try if it allows you, and see how it works. If it seems find leave it at that, otherwise bump it to 16.Are we running off at a tangent here? Looking at the OP's first few posts I think running a tracert to CH would be in order.Laptops, at least some of them, vary the processor speed to conserve BATTERY power. arlene, have you ever checked your actual processor speed when you experience these slow downs? If you right click on My Computer and select Properties, the speed will be shown, along with the memory.Hi performance is lots faster except for example when I came to the forum and wanted to go to the 3rd page it was slow and system running in the backgroud. I went to comp. properties and I can't see where ther is a changing processer speed. the memory is changed to 496 MR of Ram per last nights tech. help. What does Feds message mean and what is running a tracert to CH. THANKS thus far. So, you consistently see 1.59GHz or 1.60GHz (whichever it is), right? Running a tracert "reports the path from you to the destination computer. It is commonly used to test the path to a particular system for debugging purposes." I don't see the need for it since your problem is not specific to viewing any particular website; it's a general problem when web browsing and doing multiple things at the same time with your computer, right? If you open Task Manger (Ctrl/Alt/Del), how many processes do you have running? Edit: What do you use to remove spyware/adware? What anti-virus program are you using? What firewall?The comp ifo says that I purchased a 1.6 GHZ and says that it is running at 1.5 GHZ. At the bottom of the task manager(running e-mail and this forum and rarely run more than 3 at one time) it says processes: 40 Is that useful information? When running this forum, when I wanted to move to the 3th screen it slowed down. Quick checked the info at My Comp. and said running at 1.59GHZ. Sometimes when I send e-mail there is the sending screen that comes up and the green lights keep sending over and over but doesn't really send. After the 3rd klick of send it sent. I have windows firewall, Norton(run daily), Webrot spyware(daily). Received info from patio on sug. on what to switch to and instructions o that issue. going to do that this wk. When I start browsing after a few pages my computer is running in the backgroun and TAKES some time to quiet down. Right now it is quiet cause I am typing. Just now my computer started running in the background and I have't browsed, only typing. Checked programs running and still the same 2. Quote from: arlene on April 01, 2007, 12:23:11 PM I start browsing after a few pages my computer is running in the backgroun and takes some time to quiet down. Right now it is quiet cause I am typing. Just now my computer started running in the background and I have't browsed, only typing.Exactly what does this mean? Your computer is continuously running when the power is on. Quote from: arlene on April 01, 2007, 12:23:11 PM Received info from patio on sug. on what to switch to and instructions o that issue.What's that?Quote from: arlene on March 31, 2007, 05:39:38 PM Thanks for responding. I did disk defragment etc., deleated temp FILES, cookies. removed unused icons on start-up took apart and cleaned fan, run virus scan dailey. For example: turning pages in this web site and ebay is when I notice it the most. It keeps loading and loading and loading. I hit refresh and then hit it again, i can't wait that long....frustrated! I have DSL and had a speed test done and it was really good. When it isn't doing this it is really good. Lastly, I don't have more than 3 things up at a time. Thanks in advance. Does it happen on all sites or just these two? How about a HJT log to see what's running on this computer?In reference to the comment on my post at 12:23, I meant that the computer administrator named patio went over virus and spyware info. I haven' downloaded them, but will do that tonight. I think it may be a good idea at this point to monitor my computer for a wk and get a good feel with it's actions and behaviors with the graphic memory change I made last night and even try the memory down to 8 MGZ . By noise running in the background I mean it sounds like the fan is overworked although is sounding less labored with the memory change. How many hours do fan's last. Also would a new battery help. I almost never use my computer on battery only but have noticed the last time I did the screen was rather dim. For example just now as I was wanting to send this post, the fan is running and it won't send. I click on stop, nothing happens, I click on refresh, nothing happens, it wont allow me to type. I can move the courser but all other actions are froze. After 2 tries it comes back to life and the fan stops. The process takes about 4 minutes. For example just now as I was wanting to send this post, the fan is running and it won't send. I click on stop, nothing happens, I click on refresh, nothing happens, it wont allow me to type. I can move the courser but all other actions are froze. After 2 tries it comes back to life and the fan stops. The process takes about 4 minutes. Could you respond to my 2nd last post? How do I do a HJT log?What Reply # is the post you mean? Here's a link that will explain HJT... HiJackThis to you. http://www.spywareinfo.com/~merijn/programs.phpok thanks! |
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| 10018. |
Solve : DLL-sprite? |
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Answer» Keep getting error message |
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| 10019. |
Solve : pls help! my computer does not boot up on startup!? |
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Answer» After checking the memory, detecting the hdisk the COMPUTER stops to bootNeed...more...info...gasp |
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| 10020. |
Solve : Trouble with booting? |
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Answer» heres the story: |
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| 10021. |
Solve : My PC Takes Ages to Boot? |
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Answer» My Computer Configuration is Given Below: The Deputy Sheriff has became a 'cross bones and skull maniac'LOL! I got bored of my old anonymous type AVATAR and I couldn't think of what I wanted. It was a choice between the skull and crossbones or a storm-type avatar. Don;t worry, I won't go psychopathic on you . . . yet.if you go to start on your desktop click on run. type in msconfig then press ok. the system configurytion will pop up then click the tap that saids startup unclick all the program but your anti virus programs. you will have less running and more memory for other programs. also try type perfetch in the (run) press ok a folder will pop up delete everything in the folder you don't need all the junk then restart your computer it should boot faster if your computer is older then a new hard drive will MAKE it faster .. old hard drive will slow a computer down alot.gecko, your advice makes almost no sense. I can understand very little of it, but what I can understand is that almost all of what you are saying is the same as what I have already suggested. You have also spelt prefetch wrong, which means that part of your instructions will not work. At the minute we are waiting for the OP to get back to us, there is little point in posting again until they have responded. Please, just take a little time to review your post next time for spelling mistakes, and try to include a few full stops, paragraphs and capital letters. Also, think about whether you are really contributing to the discussion. Thanks. |
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| 10022. |
Solve : Win98SE Hangs at C:\ for 45 seconds while booting-? |
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Answer» For some reason Win98SE hangs at the C:\ for about 45 seconcs while BOOTING, would anyone KNOW the reason? |
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| 10023. |
Solve : PC CRASHES DAILY? |
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Answer» Hi There! |
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| 10024. |
Solve : window partially off screen? |
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Answer» In one of my PHOTO processing software programs after opening subsequent windows, they open PARTIALLY off the screen at the top, this means I cannot reach the top bar with my mouse and cannot close, minimise or move the window, and have to reboot to start again. Any suggestions welcome. try HOLDING the Windows + M keys down at the same TIME. This should minimise all your screens |
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| 10025. |
Solve : ntldr program?? |
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Answer» Will a newly formatted drive WITHOUT an OS installed, have an NTLDR PROGRAM or does the os setup/ install place that there? |
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| 10026. |
Solve : My computer will not turn on.... Help!? |
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Answer» My computer was working perfectly fine. I was moving and put my computer in storage for 1 month. After getting it out of storage I hooked it all up and went to push the power button and nothing what so ever HAPPENS. No green light turns on. Basically, it's as if my computer is not pluged in (and yes it is)...lol. I tried switching the power cord but that was not the problem. Someone had told me to try the reset button that didn't do anything either. I don't know MUCH about computers, just the basics. I do not know what to do to fix this situation.... someone please give me tips on what I may be able to try and do. Could be a few things....I would start with checking the power supply. Some come with a switch on the back to shut them off.....next I would replace it. |
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| 10027. |
Solve : my 2 mp4 conversion programs no longer work?? |
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Answer» Oh. I don't know a whole LOT about all this. Just was WONDERING if that could be DONE and if was even worth trying.What I'd try (if you have Roxio, and Nero CDs) is to uninstall Roxio, and Nero, and see, if converter will work.Thanks for all your help. I uninstalled both but no luck. But I am sure it has something to do with Nero. I had the TRIAL version of Nero 8 and I believe the trial period ran out right about the time that I started to have trouble opening my 2 conversion programs. It must have affected those programs. |
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| 10028. |
Solve : sleep mode in xp? |
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Answer» I have a problem with my XP sp2 sleep mode. When I press the sleep button, the computer goes to sleep. I will come back in a half hour or so and the desk top is running again. This just stared in the last week. |
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| 10029. |
Solve : Windows XP Users (auto log in)? |
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Answer» I know I've done this before, now for some reason I can't REMEMBER how. It is in control userpasswords2. Like I said, I've tried that. It's not asking me for a user name or giving me something to fill in. It's ignoring the other account and just logging the administrator in. Then I have to log out of the administrator account, which takes me to the welcome screen where I have select the user account again.Have you tried turning "off" Fast User switching ? ? This SOMETIMES sticks it to one logon only...Yeah, it's off too. This still has me confused. For some reason, no matter what I do, it still won't log in the way I want it.You can use TweakUI for XP to solve it... Careful there though...there's some semi-dangerous tweaks in there so back up the registry first. You've been warned... I don't know why I hadn't thought of that before. I forgot you can set that in TweakUI. |
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| 10030. |
Solve : Clicking links from within programs won't open the browser? |
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Answer» Hello all, just registered, first question. |
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| 10031. |
Solve : scandsk from command prompt? or?>? |
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Answer» i need to CHECK if my harddrive is bad. it wont take a windows INSTALL. i get constant reboots. |
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| 10032. |
Solve : how to check for conflicting firewalls? |
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Answer» I am trying to make a listing on Ebay and the listing procedure will not upload my pictures. |
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| 10033. |
Solve : Windows "Out of Paper"Message? |
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Answer» Does anyone KNOW how to make the "Out of Paper" Message Popup sooner? Currently it takes anywhere from 1 to 5 minutes before the message would appear stating that the printer is out of paper. |
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| 10034. |
Solve : System Restore/SystemCheckpoint? |
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Answer» Used system restore and checked System Checkpoint to revert system to earlier status. As the system automatically shutdown to reboot, the system did not recover from the shutdown. Now....the system will not even "power-up". |
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| 10035. |
Solve : Windows XP OS system reload?? |
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Answer» I have put in countless hours of trying to figure out what to do...Her is the situation: partitioning off the "bad" OSAre you saying that you have a nonfunctional OS hidden away in a separate partition? That's probably not especially relevant to the problem at hand, it just confuses me . . . . It sounds to me like you have a malware infestation. What do you have in the way of Internet security (firewalls, antivirus, antispyware, etc.)? Do you have XP Pro or Home? Service Pack level? How up to date are your Windows updates? I have NetCom3 recently installed Yahoo/Norton anti virus/spyware Verizon DSL w/firewall on the network I just tried to reboot using the XP statup *censored*, thinking I could just start fresh...won't let me do it though...keeps saying unable to and Yes it is a non funtioning OS.. XP with service pak 2 What can I do to just get rid of everything and start over?? Hook up the drive as a slave in a KNOWN working machine. Copy/burn all the important data you need. Re-install the drive in your machine. Re-boot with the XP CD in and in the original setup menu select delete all partitions and re-create one partition and continue with the install.Ah...slave? Any directions would be appreciatedThe hardrive on older (2002) machines are EIDE and can be set to master or slave via jumpers usually found next to where the power cable and ribbon cable connections are. Many DRIVES have a chart on their top label which shows which pins to slide the jumper on for master or slave. If you add your drive as a slave to another machine that has an another drive that is the master, Windows will see your drive as not as C: but as letter D: or E: or F: or G: etc. It depends on how many other drives are attached ( CDs, DVDs, flash drives, etc.). |
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| 10036. |
Solve : Machine Locking Up? |
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Answer» Well, I have another PROBLEM...on another machine. This time HP, 760 M RAM, running XP w/SP2. |
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| 10037. |
Solve : replacing processors? |
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Answer» was GOING to get a new and faster processor, how can i tell if my computer will |
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| 10038. |
Solve : desktop shortcut icons problem? |
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Answer» :PI feel embarrased to ask this question but I cannot find a solution to removing the desktop shortcut icons attached to my screen without removing the shortcut from the application or removing the application itself. I have spent an exorbitent amount of time trying to locate an method for doing this thatdoes not includeusing the registry,ordeleting the icon from the screen. I have used the Show Desktop in the context menu, Hide Desktop, etc. The icons remain on the screen. Ultimately what I am seeking to do is have a CLEAN screen with only the Startup Button showing in a taskbar that shows only the Desktop>> bar next to the hidden icon bar containing the time. Thanks for listening.RIGHT clik the icon... right click on the desktop, mouse over "Arrange icons by" and select "hide icons". Judging by the post i would think he/she wants to remove them...not hide them... I COULD be wrong however.Thank you to both Tulsa Rose and Patio for you response to my quandary. Although you both have a different approach, either execution worked. ( i applied both methods to include hiding as well as restoring the icons ) I made a note in my "how to" notebook to future reference. Sweet! Thank you so much for all that you folks do here at CH. SOLVED!!Glad we were able to help. Rosie |
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| 10039. |
Solve : I need help! What is w_1^VY!!!!!!!!!MKKSkWISPHidden>+G9P$cp(j=d8+fTjNKNm? |
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Answer» I bought a new 500 GB HDD and installed Windows XP Professional and started having problems just like the ones I have listed here. So I wrote zeros to the drive, and reinstalled Windows XP Professional. The folders/files on the installation disk are:You know is wrong? If you are referring to the content of the disc, it looks normal to me. Quote *When I start my computer, there are 36 processes running.*Sounds normal to me. Quote I downloaded "OnlineArmor, but when I tried to run the setup I got a dialog box that said,This is normal, all programs downloaded from the internet will have a zone identifier, and when you try to run a program windows looks for that identifier and if present will show the dialog. The reason the publisher field is empty (and technically there is no "verification" ever done anyway so that dialog is misleading at best) is because the setup program doesn't have one- the program run probably does. Or, also possible, it's looking at another field. Either way- this is not a concern. Quote SUPERAntiSpyware said "Set up failed"It didn't finish downloading. Quote I next went to get the Essential Software Tools, but when I got them onto my computer and ready to install, I got the same "Unknown Publisher" message as above.Every program you download from the internet is going to show you that dialog. (the reason the SAS setup didn't was because it didn't finish downloading, which is also why the .part file is still there as well as why it fails when it tries to run). Quote [I'm starting with Registry Entries that I don't understand. Most of these showed up after I downloaded Microsoft Office Small Business 2007, which I have a valid product key for.] These are internal values all used by MS Office 2003 and higher for things like DDE and OLE automation. I recall somebody else complaining about them because they looked FUNKY but they are normal and are present on all my machines that have Office 2003 or later installed; possibly even my ancient Pentium-1 machine (Office 2000) but I never checked. Quote CD Recorder Drive \\?\Volume{2a801e90-92aa-11e0-b458-806d6172696f}\This is normal as well. It states the Unicode ARC path to your CD-Burner for the burning facility of windows. Quote HKCU\Software\Microsoft\Windows\Explorer\User Assist (Two Folders--samples follow):I cannot state with any certainty what these are, but unless they are referring to present files (on a P drive...) they don't do anything at all. Another question might be, how, in either case, you feel these are suspicious? Because you don't know why they are there? My guess would be they are used for Remote Assistance information. Again, all the computers running windows I have access to have these entries. This includes the Virtual Machines, which I've only used for testing my own applications and have never had access to the Internet. Quote There are many, many of these: {00000000-0000-0000-0000-00000000000}Empty/null CLSID's are not surprising. They aren't valid so are probably being used to denote that there is nothing there or the entry is a sentinel. Quote HKEY_USERS are: Those are all normal. Quote Whenever I'm moving from one site to another the address bar says "about:blank"*Also, Normal. I'm trying to figure out how that could even be construed as malicious activity. Quote *Whenever I try to open the sidebar in the Network Connection folders, I just get theThis is interesting in that it is a common issue pirated copies of Windows XP... Quote In CONTROL PANEL\SYSTEM\HARDWARE\DEVICEMANAGER\DISK DRIVES the properties lists my WDC WD5000AADS-0059B0 as Volume C: with a capacity of 131060 MB {{Sharing Tab: Share this folder. Share name: C$. Comment: Default share. User Limit: Maximum AllowedAdministrative shares. You can delete them at the command prompt using net share C$ /delete, but they are recreated on reboot. Before anybody can access the shares they need to be able to access the appropriate RPC ports (which are usually masked by a router) as well as have a valid account on the machine; all the accounts listed are part of the default setup from installing windows. Quote I have: Volume (C:) | Partition Basic | File System NTFS | Status Healthy (System) |The default size used by windows XP to create a system partition is ~128GB or so. Also, without Service packs XP setup can only see 128GB or so as well. diskpart can only extend data volumes, not system or boot volumes, as detailed here. Quote I really hope you can help.Help with what? Trying to validate what appears to be paranoia? Everything you've detailed seems completely normal, And unless you feel this exact same hacker has taken over every single one of my PCs, (including those which have never been connected to the internet, which would be quite a feat if you ask me). it has absolutely no basis in reality. Just because you don't know what registry key or dll file or something does or is for doesn't automatically mean it's malicious.Help with what? Trying to validate what appears to be paranoia? Everything you've detailed seems completely normal, And unless you feel this exact same hacker has taken over every single one of my PCs, (including those which have never been connected to the internet, which would be quite a feat if you ask me). it has absolutely no basis in reality. Just because you don't know what registry key or dll file or something does or is for doesn't automatically mean it's malicious. OK. Thank you. You may unsubscribe me now so I no longer clutter up your wonderful site.Quote from: OneLostEskimo on June 21, 2011, 09:08:47 AM Help with what? Trying to validate what appears to be paranoia? You did not provide some simple information. How old is the computer? - Old PC will not go a 500 GB drive. Failure is chaotic Did it already have a working OS on it? - If not, the PC could have many issues. Did you use a XP SP3 CD to install? - Older versions of XP also cause **chaotic failure. **chaotic failure. In this context it means the hardware and software performance and recovery does not fit a obvious nor rational pattern. This can be when hard drive data is corrupted by an errant process, but not a malicious process. That behavior has been identified and documented elsewhere when using an old PC with an older XP CD and a large hard drive. You lack of willingness to provide essential information about the history of the PC has led to this thread, which is as you said, a lot of clutter for the CH site. BC's curt response reveals that your post has the earmarks of an attempt to sabotage the CH web site. For the benefit of others reading this: Do not ever try to install andolder version of a Windows OS on an older PC with a hard drive larger that 127 GB. This has been very well discussed elsewhere. The mere FACT that somebody else did it does not mean it always WORKS. We don't want to beat a dead horse.Quote from: Geek-9pm on June 21, 2011, 11:33:08 AM BC's curt response reveals that your post has the earmarks of an attempt to sabotage the CH web site. No, it just seems clear that they are looking for problems where there are none; as they noted, they've taken it to a tech who said they couldn't find anything wrong, but instead of going "oh, OK, silly me" they instead chalk that up to the tech not knowing what they are doing. They state these registry entries and other otherwise normal (for the installed software) entries as "problems", when they simply don't understand them. I don't understand what the heck they do (the Word ones, for example) but I do know those keys appear on a perfectly clean install of Office on a machine that is never connected to the net, and deleting the keys breaks Office application associations, so clearly they do something. I think what confused me is they said they "were having the problems they listed" but they don't actually list any problems. This is probably the most important thing to know- what is wrong. Listing registry keys and files doesn't tell us the problems one is having!There were no problems as posted...Quote I bought a new 500 GB HDD and installed Windows XP Professional and started having problems just like the ones I have listed here. So I wrote zeros to the drive, and reinstalled Windows XP Professional.My point was that he did not identify the PC nor the version of XP. He then goes on to talk about things that do not offer any clarification. Without knowing which PC and which XP, it is hard to even guess at what problems he really has. Therefore it would appear to be , IMHO, deliberate obfuscation. Pardon me if I missed the real point of his post. Quote from: Geek-9pm on June 21, 2011, 05:28:19 PM My point was that he did not identify the PC nor the version of XP. He then goes on to talk about things that do not offer any clarification. Without knowing which PC and which XP, it is hard to even guess at what problems he really has. Good point. In any case, They've gone somewhere else. I personally think they just need ONE person to confirm their suspicions that there is a "hacker" watching them; anybody else just doesn't know what they are talking about...Yes, he wan ts to blame somebody. Notice this: Quote The folders/files on the installation disk are:Like you said, he won't be back. |
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| 10040. |
Solve : Windows XP Media Center Edition Version 2002 SP3? |
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Answer» I bought my laptop in 2004 before the 2004 release date of Windows XP Media Center Edition 2004. It is a Toshiba Satellite P25-S670 and at the time of purchase very expensive--over $3500. Frankly I got it for the 17-inch screen, not to watch tv or do musical things. I have invested in RAM and it now contains 2GB of RAM (it started out with 512 MB of RAM). ...1. Please explain this further. 2. Nothing special. 3. No. 4. No.1. When installing Creative Suite 3, it just hung--task manager said it was running but after a very long time the green progress bar had not moved and the cdrom drive was not spinning at all and no light came on to indicate that it was READING the info on the installation cd. But believe me, CS 3 has problems on lots of computers, it is just that it had this weird hanging problem only on my MCE computer With CS 2 it did not understand the color profiles used. I think that it had some trouble with the ACT contact management software a while back. I stopped using it when I got computers that had regular Windows XP Home and PRO because they were easier to use. But now, I really need the extra power offered by this Toshiba--especially the RAM. It is a Pentium 4 and has 80 GB hard drive so it would be very useful to be able to depend on it for my older software programs. If this is not specific enough, I can return to the forum when I have more specifics. I was just wondering if while I had the time (on vacation from work), I should investigate another OS--either a later version of MCE or something else that has been really tested. In 2004-2005 most software had not been tested on MCE 2002 and no one seemed to be able to answer any QUESTIONS about it. Thanks, techiedropout I don't know enough about the differences between MCE2002 & WINXP. I am not familiar with the software you are attempting to install. The question to be considered is how much money do you want to invest in an 8-10 year old laptop? All laptops were expensive then, my 12 year old laptop was over $2500. Most laptops are now in the $500-$1000 price range and will be 5X faster than the one you now, have 2GB RAM, & a 320GB hard drive.It's 7 years old... You have done all the upgrading it will take by bumping it to 2G of RAM... The slowness is not a Microsoft issue...it is what it is. The only OS upgrade i would suggest would be Win2K...Yes, but with a twist--I am looking for a technical manual for the XP MCE 2002 that I can use to just bone up on this OS.I'm assuming you read my suggestion and have decided to stik with MCE. |
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| 10041. |
Solve : media player list pane? |
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Answer» Hi: |
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| 10042. |
Solve : AVG paid 2011 installation failed now can only boot in safe mode, HELP please!!? |
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Answer» I have just joined this group so sorry if this sort of question been asked before. I am running XP sp3 and needed to upgrade to AVG 2011 had been running 8.5 with no problems but was time to renew. The installation looked fine no problems and even updated the first time after installation. Next morning or reboot it got to windows nearly loaded then all of a sudden a black screen and the system shut down. I have since then tried EVERYTHING. I couldn't use the POWER button to start up until I had unplugged and tried again, then it worked. I could reboot to safe mode (which I am in now)but can't find any solution have used removal tool to take avg off I can not scan for virus etc as can not complete installation now as when gets to same point it goes to black screen and shuts down. AVG will not help as they say as their software has been removed then it is nothing to do with them if it is still doing it. I feel there is some file missing or been corrupted by AVG installation and I can not find out what it is to repair or replace. I had shut down so many times XP wanted to scandisks but of course it only got so far then shut down and in the end wouldn't even boot in safe mode. I then had to do a repair inplace from windows XP cd and got back the safe mode. In full mode it got the old problem of shutting down as windows was nearly loaded. I was going to to use AVG rescue cd but it only got so far and then black screen and shut down. All I managed to do was Memtest86+ which had no problems. Any body got any ideas? Someone help please, I've been doing this for days. Thanks MikeDload and run This... Then you can choose to re-install AVG or another protection app...Hi Thanks for reply. I did that and had loads of problems fixed and did the restart only just at the very last of my settings being loaded it did it again went to black screen and shut down. I was so hopeful too that all the software probs had been fixed. It has to be software doesn't it as it runs fine in safe mode? I sometimes got warnings before running the SPEED up pc that this file was missing from itunes help and from pc suite but they have been fixed or removed as no more messages. Some things I don't use any more have shared files and uninstaller advises maybe they need to be left on for other programms. So I still can't install AVG or any other as can't get fully booted on a restart. I don't really WANT to do a windows upgrade and have to go about re-entering all my settings if I can get away with it. I have tried transfering all files I need on to other pc but when I check to see if will work the files c an't be found. I used a transfer cable but think will have to use something like pc-link. Does anyone have any other ideas before I give in and do a total windows upgrade? Thanks.We need more info on what led up to this... Sounds like you had more issues than just a wonked AVG install...especially if other apps were having issues. Help us to help you.It is ACPI multiprocessor pc with Samsung Hdd SP0820N display adapters SIS 661FX, Writemaster RW DVD player, SIS PCI ide controller, contects to broadband via wireless Belkin G usb router or SIS 900based PCI fast ethernet adapter. Intel pentium 4 3.00Ghz CPU x 2, Audio codecs, Legacy audio drivers Legacy video capture devices,Media control devices, Realtek AC'97 audio, Video codecs. Runs Windows xp sp3 Use IE version 8 Have loads of event ids in the log. Some are event id 7026, 1000, 1001, Been working ok all be it slowly up to AVG 2011 installation. Was probably in need of defrag etc to clean up and was having one or two can't find file during start-up on programmes that had been uninstalled like PC suite for Nokia phone I once had. I didn't look into this as was working fine and I didn't need that any more. I I don't know what else you might need to know really. I appreciate your time and effort. Why will it boot ok in safe mode? What is it trying to do when gets almost finished loading all my applications and then something makes it fail in same place mostly now. Sorry can't be more specific. It boots OK in safe mode because you either have faulty or incorrect drivers installed in Windows... Think of what you have installed/uninstalled driver wise...I installed A4 tech drivers for wireless mouse and keyboard a few days after I tried to install AVG because it seemed that every time I moved the mouse while it was still loading my settings that the screen went black and it shut down. It made no difference adding new drivers it still did it. I thought I had uninstalled lots of things in the last few weeks since this began, in a bid to get rid of unused stuff but I can still find them in the programs so I assume that uninstall didn't work even though it said it had. Uninstall isn't very reliable in safe mode I'm told. I have tried to restore to a time before AVG 2011 install but it still does it. I searched for all files with AVG in their name and considering it should have been removed by their own removal tool and then the speedup my pc thing I paid for this morning, there were too many files to count listed! I would try to locate a removal tool in google if I could get IE to respond tonight! I tried to look in history and it wouldn't respond and a windows installer little window appears saying preparing to install (doesn't say what) like you get when a new program is about to install. It too just sits there not responding. I tried to cancel it but it just reappears after SITTING there saying canceling for ages. I tried to uninstall spyzooka and a message saying AVG was still trying to install and use that file. Sounds like there are a lot of conflicts going on. I ran the speedup mypc again this evening after it had supposedly fixed 3024 errors and it found another 42 in registry alone that it now has fixed. IE not being one of the things fixed though! Could it be Hd or motherboard that is causing all these strange problems? I might try to put my Hd out of that pc into my other one as the slave to see if it works? Though I have done this before it was a long while ago and my other pc is Intel(R) Core(TM)2 quad cpu Q9950 [emailprotected] Ghz 2.83Ghz. 400GB RAM 32 bit operating system Windows Vista. I am not sure what I have to do about jumpers and altering the bios etc. I could do an upgrade to Vista once all the data off but I really don't want the bother especially if the hardware maybe causing the problems anyway. Any advice would be greatly appreciated. ThanksHow did you acquire your AVG 2011 antivirus? http://www.bleepingcomputer.com/virus-removal/remove-avg-antivirus-2011Downloaded full internet security2011 paid version from AVG website. It was a renew subscription that entailed installing the new version. It didn't work the first time tried to install so I followed their instructions and downloaded the removal tool and run that then tried again and it appeared to have worked as I said, even did an update and pronounced pc to be protected till the next morning. |
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| 10043. |
Solve : Picture is blocking desktop screen? |
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Answer» I have a HP mini , running XP home edition with no CD/DVD Rom and no EXTERNAL drive. |
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| 10044. |
Solve : PS AIO 02 software? |
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Answer» I keep getting this on my TASKBAR when I boot-up. PS AIO 02 SOFTWARE keeps poping up on my screen. Does anyone know what its about and how I can delete it permanently. Thanks. S.Q.It's some sort of photoshop programme.. what is the problem exactly. It can't be that hard to uninstall in your control panel. Is it causing a problem?This is a HP software number. Probably an out of DATE driver for your HP printer. If you upgraded to Windows 7 from Vista the HP printer software is not compatable with the newer Windows 7. |
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| 10045. |
Solve : Graphics Card or RAM?? |
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Answer» Hello all, me again.. posted here about a year ago. ...just need a new computer. 7 years haven't been very kind to it... That will make you the target for many unkind remarks. In most parts of the world you can either buy a refurbished computer or have a skilled tech upgrade our old system for about half the price of even the cheapest new computer. A bad graphics card is most likely. Try another card. Also, you could remove the mother board and power supply and clean them both using low pressure air. Dust, moisture and similar stuff can degrade the performance of electronic devices of any type. That may help. Unkind remarks are pretty easy for me to ignore. =) I want my computer fixed, not opinions about my computer's age. I guess I'll have to try and buy a cheap video card and see if it will work. Thanks. The card itself looks okay to my inexperienced eye though. When i swapped the previous Asus Radeon in this same computer, I could tell it had gone out. It had little ''scorch'' marked, and looked as though it literally had burnt out, whereas this one doesn't have a single blemish on it sofar as I can see. My computer's Hard Drive HAS been ''failing'' for a little less than a year now... might that have something to do with it as well?Quote My computer's Hard Drive HAS been ''failing'' for a little less than a year now... might that have something to do with it as well?Yes, don't wait long to replace a hard drive. They can die very fast. PRICES now are better than ever for older IDE type drives. For under $40 you can buy a 'white label' or plain wrapper with about 80GB. New, on EBAY from trusted vendors. And free shipping in some places. A new hard drive would be your best investment, after solving the video problem.I see. Yeah, I've been trying to convince my dad to get a new HDD. He wants to get a new computer, which is understandable.. but the current computer is still pretty beast.. even though it's dying, I rarely have problems with it, it's fast, and doesn't need to be babied.. unlike some of the more recent computers my friends have gotten (though cheap). Thanks for your help friend. =) Hopefully I'll be back soon with good news.hi the long beep for the RAM and the two beeps for the VGA card u need to check RAM first then VGA card hope this helpQuote from: MegamanXZOBMV on June 25, 2011, 06:29:55 PM Unkind remarks are pretty easy for me to ignore. =) I want my computer fixed, not opinions about my computer's age.I feel the same way. When I see people saying "OMFG you should buy a new comp" as if it was a solution to their more specific problem I have to take extra steps to prevent myself from telling them to STFU. Particularly since when I joined this site that is exactly what my situation was, an ancient (10 years old at the time) machine. As for your problem- in a curious twist, the older machine that I referenced (I still have it, in fact, but I digress) had this issue intermittently- One long beep, two short beeps. I know for a fact it was the display adapter in my case, because replacing it (it was an AGP ATI Rage Pro 3D) with a Radeon 7000, solved the problem and reinstalling the Rage Pro for "emergencies" a few times have caused the same symptoms to show up on other MACHINES. In my case it wasn't something that always occured, but I did get the same beep code so I feel this may be related, particularly GIVEN the lack of display. Quote I guess I'll have to try and buy a cheap video card and see if it will work. Thanks.I think this is the way to go as well. Only problem is- you can't really go to a brick and mortar store and get some older card architectures. AGP is pretty much gone from store shelves, and earlier incarnations of PCI-E cards as well. You might want to look on eBay or online retailers, which have immensely good deals on cheap, older video cards that would probably get you up and running just fine. Quote The card itself looks okay to my inexperienced eye though. When i swapped the previous Asus Radeon in this same computer, I could tell it had gone out. It had little ''scorch'' marked, and looked as though it literally had burnt out, whereas this one doesn't have a single blemish on it sofar as I can see.Computer hardware isn't really something you can always diagnose visually; the previously mentioned Rage Pro looks otherwise fine, and so too does the Radeon 7000 I replaced it with (which eventually failed as well). Also older cards sometimes lacked a fan, and dust cakes onto it like a blanket. Cards with fans can have the fans fail, Passive heatsinks can come loose, etc. Quote from: blackiris on June 26, 2011, 03:14:48 AM hi This is incorrect. While the machine is going through the POST, it stops at the first problem it finds and beeps the code that blames the offending part. They don't "stack" beep codes. Also, from my experience with the same beep code sequence, it was the graphics card. |
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| 10046. |
Solve : Preventing remote drive access and the difference between Local and Removabe drv? |
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Answer» I work in the IT department so knowing things such as this and having first hand experience is mighty helpful, but some things just cannot be analyzed by behavior alone. If there is one thing that I'm disgusted with its Microsoft's website and MSDN to find answers like this or at least clues. I turn to the community for answers and appreciate the feedback. |
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| 10047. |
Solve : Serious Problem With HP Pavilion ze5000 Boot? |
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Answer» Post the link you used for the MBoard drivers....NOT the generic HP link but what page you actually DLoaded them from.This here: |
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| 10048. |
Solve : unable to share computers over lan? |
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Answer» I recently changed the ip address of one of my computers. Now I can't access this computer from the unchanged one. I can access the shared folders of the unchanged one from the computer with the new ip but not the other way around. I tried pinging the new ip from the other computer but don't get a response. I also changed the WORKGROUP of the other computer to match that of the one with the new ip address but still same problem. can someone please help? Thanks Before getting the best help, you need to provide some addition details. Before getting the best help, you need to provide some addition details.In network places you can search for another computer on the network. Can you find the other computer?Quote from: Geek-9pm on June 25, 2011, 07:01:35 PM In network places you can search for another computer on the network. yes I can see the other computer in network places but when I CLICK on it it computer can't be found.You can use the search feature to 'find' it. That forces a refresh if the stuff. Windows has habit of putting things in a cache. And not doing a refresh of the cache often., You have to make it refresh. You search for the computer, when it finds it again, it has the right address. It is not clear why your ISP told you to change the IP address. Both computers ought to be in the same sub network and in the same DHCP range. Do uou know the local IP of your computers? On the command line you can type ipconfig /all And this gives the local IP, gateway and DNS numbers. They all have to be in the same sub-net. Quote from: Geek-9pm on June 26, 2011, 01:21:41 AM You can use the search feature to 'find' it. That forces a refresh if the stuff. Windows has habit of putting things in a cache. And not doing a refresh of the cache often., You have to make it refresh. You search for the computer, when it finds it again, it has the right address. I did a search for the computer as you told me and found it but when I try to double click the icon I get the following error "\\computer is not accessible. you might not have permission to use this network resource. contact the administrator of this server to find out if you have access permissions. the network path was not found."You need to set permissions on the computer that does not respond. By default, Windows XP does not set te Share Docs folder to public view. You have to do it. Still, it is not clear why just a change of IP should have caused this problem. You may need to have an administrative user that EXISTS on both computers. Quote from: Geek-9pm on June 26, 2011, 10:07:50 AM You need to set permissions on the computer that does not respond. By default, Windows XP does not set te Share Docs folder to public view. You have to do it. I have administrator rights on both computers. i have also shared folders on both. I can access the shared folders only from the desktop but not from the laptop. To be more specific: Same user on both computers. Both computers share the shared Docs folder. On the laptop create a new user with the name "Fred" (no quote marks) Fred shall have full rights on the machine. He must have a password. Reboot the laptop and log into Fred. Don't forget to share the shared Docs folder Now on the Desktop computer do the same. Same name, same password and privileged access. Reboot Lon into it. Now Find the laptop. Don't forget to share the shared Docs folder Next, go back to the laptop and find the desktop. You are Fred and the other machine has the Fred session open. Now Fred can read Fred. Shutdown both PCs. When they both are down, turn them both back on and log in with you regular account on both machines. The account should be an administrator with a password or both machines. It should not now be necessary to use Fred, but Fred is still there. Leave Fred alone. I have no idea how this is documented anywhere. But it works. Most of the time. |
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| 10049. |
Solve : Dell recovery partition? |
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Answer» Like many at that time the original owners were scared spitless of Vista and opted for a downgrade to XP Pro. Since we got it that WAY, XP Pro is what will go on it.I was confused, because you said: "...running WINDOWS XP but it has a Windows Vista coa on it...". |
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| 10050. |
Solve : Any free software to test if a Hard Drive is bad for sure ?? |
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Answer» Is there a easy to use free software to test for sure if a hard drive is no longer working or it's some other fault causing it ? I am not too well versed in computing, so will need a step by step instruction or a easy software that I can download with another laptop and run at startup on the non working laptop. after it went through a few checks at boot up. I've tried this several times with the same message. Make sure that you change your BIOS settings to boot first your Vista CD that came with the laptop and do a clean install. It might still be seeking for the HD.Quote from: Geek-9pm on June 28, 2011, 12:45:03 AM The microphone is on. Thanks for your reply. I downgraded to XP back in November last year and was working fine till a week or so ago when Java disappeared on its own and I can't reinstall it. The laptopo is about 6 or 7 years old and nothing physical was ever inflicted to it. Since you were working on hard drives for a long time, perhaps you can help to clarify the removal of the ribbon cable from it and the motherboard. As you know, one end is attached to the hard drive itself and the other end is attached to the motherboard. Can the motherboard side be disconnected and then reconnected again without having to do any major work on the motherboard - ie simply pull up the ribbon cable then clip it back at the motherboard end ? There's been question as to whether this end can be disconnected easily and reconnected. I'm trying to remove the hard drive, but having difficulties. I've posted this here on the forum, but not getting any concrete answers to it so far. Thanks Quote from: jason2074 on June 28, 2011, 01:08:41 AM
The BIOS is always set to boot from the CD/DVD drive as the first OPTION and to boot from the hard drive as the last option.Ok that was an obvious suggestion and sometimes overlooked. Did it came with a recovery partition? Quote model VGN-SZ583 (Asia Model numberhttp://www.sony-asia.com/support/faq/457165/product/vgn-sz583n Quote The flat ribbon cable for the IDE PATA drive is a source of trouble. The contacts that bite into the cable become oxidized after a time. If you don't have the proper repair tool, it is better just to get another ribbon ribbon cable.Sorry I forgot to mention that. You can use either 40 or 80 wire cable. The 80 wire is preferred. Just push and pull the cable gently a few times in and out of the connector. That can 'crack' the oxide layer on the teeth as well at the pins and jacks . Do that and maybe the drive will come back to life. I have been doing that so long I guess I thought everybody knew that. Oh, check the power connector two. Sometimes the power molex fail to to work as you want. Use a small needle to tighten the p4 pin molex power connector. The female part. It gets bigger will time. It must be snug. Molex, 4 pin Geek, Its a Laptop. Quote Sony laptop, model VGN-SZ583Quote from: jason2074 on June 28, 2011, 01:56:29 AM Geek, Its a Laptop.My bad. Ignore the remarks about the connectors. I need to go to bed. |
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