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A couple of days ago I changed my broadband network connection to be used through a Belkin 802.11G router. That is working fine however my Sygate firewall is giving me a continual notice that an ntoskrnl.exe application has been blocked from accessing the network. I haven't a clue what this is referring to and despite my trying to tell Sygate to stop bugging me with this message, it won't. Also since the installation of the router my webcam has STOPPED functioning.

I think the message is somehow linked to the router but I can't figure out how and what to do. Any ideas?
LOOK in Sygate>Applications>ntoskrnlThanks for the try. I had checked the box to allow this application but I still get the alert. I tried using the address as well in the advanced section of the sygate option list but to no avail.

I get this alert-"the application NT Kernel etc. has not been allowed to access the network every so often perhaps every 10 minutes or so. There seems to be no other apparent problem.Try Sygate>Options>Security>Reset all fingerprints.
I don't tick 'Enable dll authentication.You can get rid of it by going to TOOLS>options>CHECK hide notificaton messages.
Should be ABLE to do the trick.
Post back if you need more.
vkr15

i have a new dell dimension desktop with dial up internet from earthlink. it works fine except when i try to log into my msn e-mail account, or any other on line form for that matter.
with the firefox browser, the message "the conection has failed" or some variant comes up, and with internet explorer, it goes to "page not found" page. i can access my e-mail from other computers but not this one., it also refused the connection for logging in to ebay, yourmusic.com, and trying to get a from for a passport. please help.Have you tried changing the connection settings of Internet Explorer.

• 1. Either right-click on the Internet Explorer icon on the desktop and choose Properties [glb]or[/glb] open Internet Explorer, click on Options and open Internet Options.
  
• 2. Continue by clicking on Connections, then click on LAN settings and uncheck everthing. [glb](Not relevant for a dial-up connection !!)[/glb]

Heya,

Getting the BSOD - Unmountable_Boot_Volume... STOP: 0x0000000ED (0x86D6SA88, 0xC0000006, 0x00000000, 0x00000000).

Having searched on google, it says just repair windows XP...

Now, the tricky part...

So I place in the windows XP CD, PRESS R, then it tells me it can't FIND the hard drive?!

Having gone into the BIOS - it doesn't recognise any onboard IDE Drives but recognises by 160gb Sata (?) drive...

Any help would be greatly recieved..

Sush.The important details needed are your hardware setup and what happened PRIOR to this.Nothing NEW installed... Nothing wrong prior to turning computer off.

As for hardware setup.. Bit of a novice, what would you like to know? It's a Dell Dimesion.. SATA internal storage.. Haven't changed anything... ?Reset your NVRAM. From the F2 setup screen, TURN on Caps Lock, Scroll Lock and Num Lock. Then hold down Alt and hold in e until it starts to beep. It will beep 5-6 times, Then reboot and see what happens. You have 1 or 2 IDE devices?That commmand doesn't appear to work?..You have all 3 keyboard lights lit and holding down Alt + E does nothing? What MODEL Dimension?Correct, nothing happens... Dimension 9150....

Thanks for trying to help by the way.. Much appreciated

When shutting down (XP) I keep getting dialogue boxes that say 'ulikpart.exe' and 'qwishell.exe'  - DLL initiation failed.

In ORDER to shut down I have to OK these boxes many TIMES - eventually they cease to appear and Windows closes after about 3 minutes.

I have tried to find these files on my computer and on the web and they do not show up.

Any ideas - they are a REAL pain in the ..... !Can you confirm the spelling on these? It's highly unusual for an error message to turn up absolutely nothing on a Google search.

Have you checked for viruses and spyware?

Where is Windows stored? If I install a new hard drive will another version of windows be added? I bought a computer to upgrade and sell and want it to be clean/new as possible.Windows is stored on the C: drive (local disc C:, hard disk C: etc.).
It's not just one file but all of the files that you see, apart from your own personal files and the application files from any programs installed.

If you are adding a new hard drive you have to add your OS to it.
Was it an OEM system, or a home built one?
Quote

Where is Windows stored? If I install a new hard drive will another version of Windows be added? I bought a computer to upgrade and sell and want it to be clean/new as possible.

... But I am curious as to where the c drive is. I always thought the c drive is the hard drive.

Whenever I try to go into standby, I get the 'preparing to standby' screen, then it goes black and just stays there, totally frozen.  I have to do a HARD reset every time.  Hibernate is slightly different, that freezes on the 'preparing to hibernate' screen.

I am on XP SP2 (though it made no difference when I reverted to SP1), P4 2.8, 1 Gb RAM, 40 GB HDD, Compaq Presario 2500 series laptop.  

I still get the same issue with NO devices attached to any USB ports.  I have no deeply controversial software running on my system that I didn't have months AGO when everything was peachy, not even a flashy 3D screensaver.  I have a nasty suspicion this is a BIOS issue but cannot be sure.

Any advice at all (apart from don't buy Compaq) would be greatly appreciated!Have you got any support from Compaq at all? Is this a known issue on a google search? Is there an updated BIOS for that machine? Some have ALSO had problems with BIOS updates!

http://forums.techpowerup.com/archive/index.php/t-1527.html

http://reviews.cnet.com/5208-7813-0.html?forumID=5&threadID=110657&messageID=1257419


It looks like some have had problems, although some Linux users have gotten it functioning.Hey briliant that worked!

Thanks very much So I am brilliant or just the advice was?  Yes...

patio,  
Quote

So I am brilliant or just the advice was?  

I maintain our computers at my workplace, which run Win2K pro. I had to replace a motherboard in a Socket 462 Athlon machine which had a bad CMOS (CMOS checksum error on boot---tried new battery, cleared CMOS, tried fresh OS install, etc., finally found a broken cap on the board, thought maybe that was it). I replaced the board with a PC chips K7 board, VIA KT266A chipset, and upgraded from PC133 (legacy on the old board) to PC266 DDR memory. On first boot, I set the Date/Time, configured the bios settings, and then tried to boot Win. I received the BSOD and a STOP error with what looks like a memory  address, and the message INACCESSIBLE_BOOT _DEVICE. I double checked the BIOS config, drive cables, jumper settings on the board and the drive (only one hard drive), tried different cables, tried a different power SUPPLY, tried to repair with the Win2K disk (recovery console and automatic), ran chkdsk on the drive, all to no avail. What is this? Is it a bad boot record? I ruled out a VIRUS (no boot problems before except CMOS checksum error on occasion). I was able to log in to the installation at a PROMPT, but I really don't know where to go from there. I ended up reformatting, and reinstalling the OS, but I'd rather know how to repair it. I've seen this before on my own Win2K machine. Any ideas? Thanks. The problem since WinME is that the OS installs themselves got better and better at picking up all drivers especially MBoard drivers.
Since none of these are universal when you swap out a MBoard normally the HDD won't boot at all as it is looking at specific drivers that were'nt designed to run on the new MBoard.
You can try this workaround designed for XP but it just might work on Win2k...
Back up your data first and ignore the directions for the new installation. As you have already made the swap just delete the items he suggests and re-boot...Windows should then search for the newer drivers for the new board and re-install them.

Good Luck but again No Guarantees.

patio.

I want to transfer a word file to a disc which I do not want copied or printed from. Is this possible? Also, the file will have a PHOTO that I PLACED on the page from clip art.

If it is possible? If so, what kind of disc should I buy and what steps do I TAKE to do the transfer from the word file to the disc.    

I have windows XP.

Thanks,

Bubba Daddy . . . computer flunkyBy default all files will have at least the read attribute if not then no-one will be able to read it.

You would need to have XP Pro and SET the security defaults so everyone only has read attributes, they would still be able to copy the file to their system but not change it. In TERMS of stopping them printing it, I don't think you could stop that unless you have some special 3rd party application. Nothing I know of available though..sorry.

Even Microsoft discs can have data copied to a hard drive without special software, it's just part of the function of reading the discs.Thanks for your response.

I understand that the file would have to be copied to their system as a "read only" file, but I do not want them to be able to make another disc of the file.

As to stopping them from printing the file, it would appear that this would not be a realistic goal of mine.

Thanks again, your input. It is appreciated.Some useful reading:

http://en.wikipedia.org/wiki/Copy_protectionThanks Savior.

Good information. I will read it several times to better understand it.

My Compaq Presario has two IEEE1394 ports (front & rear) to which I am attempting to connect an external hard drive.  My Windows 98SE system does not detect this device even though if I connect it to the USB port, it will.  Anyone have experience fixing this? MS Article 221823 directly addresses the problem, however, their instructions point to options that do not appear within my Device Manager, i.e., changing settings to SUPPORT Non-Compliant Device.Was 98 the original OS on this machine with firewire? Did it ever work?Yes, as to original operating system.  Never had occasion to use/try the 1394 ports before this INSTANCE.  The device has been tested on ANOTHER computer (Windows XP) and is detected, so I know it's not the device or the cable.Have you had a look in the bios settings (press del at start up) to SEE if the firewire is switchable in the bios

Hi,

I know that the following question has been posted under the TOPIC called issue on file sharing permission by myself. However, i decided to ask from a different point of view.

I was wondering if this is feasible on XP. In a network, i have a fileserver say Comp_A, two other computers say Comp_B and Comp_C. The fileserver Comp_A has a folder that is to be shared in the network. This MEANS that anyone on either Comp_B or Comp_C can access to the folder on Comp_A. At the moment, everything works perfectly.

However, recently it comes to my attention that i do need to password-protect the folder on Comp_A so that whenever USER on either Comp_B or Comp_C trying to access the folder they would be prompted for a password to unlock the folder provided a correct password is given and thereafter they can open the folder as normal.

Is it possible to do it this way? or are there any third party software that might be able to do this? any ideas are welcome.

your help is greatly appreciated and look forward to hearing from youYou can assign accesss password to folders for users. As you know those users logged in comps B and C with appropriate rights and permissions can access that folder.

But from the COMPUTER with one user logged in, Windows XP asks for username and password of the computer which tries to connect. (in the case A asks for username and password of B/C if they have different usernames)

I haven't heard sth alike with your suggestion.

how big is 72MB of RAM  I  received a very OLD packard bell with A 1 GIG  HARD drive and I'm not sure if it is upgradable to  what I need it for. I  need to KNOW if it's worth keeping or should I JUNK it it was built in 1995 it's a packard bell Legend 409cd1OK for Windows '98 and some Linux Distros. What do you plan to use the computer for?

It might be BETTER to ask on the Linux forum.

I am in so much trouble right now. My graduation project (NEEDED to graduate HIGH SCHOOL) is due on tuesday and I made a video for it. I can't open the video on the school computers thru powerpoint because it says the WMV. file is unavailable. I have the file SAVED on a flashdrive as a windows media file but it won't transfer APPARENTLY onto the school's powerpoint system. How do i SOLVE this problem? What file format should I save the video as?
PLEASE HELP
please contact me via [email protected] or beulah98 on AIM.

Quote

I am now starting day two of sitting at this love-hate machine trying and praying that I'll figure it out.

Two nights ago, I downloaded Spyware Doctor and ran a full scan.  Found 169 infections.

I browsed them and quarantined since most looked harmful and didn't appear to me to be operational necessities.

I haven't been able to run a scandisk since.

It says programs are writing to the drive. I have gone under Ctrl+Alt+Del and closed everything except Explorer.

I went into SAFE Mode and was unable to run it there.  In safe mode, I received a HINT, but don't know what to do with it.  It said something about a System File Error with mmmixer.dll.   Do I need to repair this? How?

When I tried to do a defrag, its response was that there were errors that needed to be repaired first.

I have emailed Spy Doc twice, with no response. So glad I spent $30 for their HELP!
  
Really hope someone can help me here.

I did a reinstall, but when I try to access it, my pc completely freezes and I have to reboot.  Also, since the last time I was in safe mode to try earlier suggestion, my screen is all messed up, the fonts are wrong, the colors are goofy and I can't restore them.  Looks like I'm still in safe mode....but not.  Not certain about a repair in the add/remove program.  I'll take a look.  
Put in a call to MS for help, but they were running some UPDATE and they'll be closed by the time it's done...told to call back tomorrow.  So still hoping for a trail of hope to recover at this forum.  But am willing to pay MS for their help at this point.

Good Morning everyone i am calling from Greece.At least i found a forum with MANY friends and a lot of Informations about computers.
I have a problem. I have the support in a company which they have one computer with windows xp professional.
This computer has illegal windows and the boss of the company bought a new one with license. The problem is that in the illegal windows has alot of programs (logistics) and i can not make a format
Question how can i change the key from the registry without MAKING format, because i want to update windows and i cannot
Thanks everyone who will answer to meMarine:

You should:

1. Back up any important files to a CD or to another computer on the office network.  Everything in the shared folder, for example, will be deleted.

2. Reinstall Windows XP using the legitimate CD.

3. You will then have to immediately activate Windows online (or by calling Microsoft), as you will be unable to use the computer in any mode but Safe Mode till the OS is activated.

4. Reinstall any programs that no longer WORK after the reinstallation.


Best regards,
DocThis link has additional info. you may FIND helpful:

http://support.microsoft.com/kb/315341Contact MS they will walk you through the process...

PATIO.

I have Google installed which blocks pop-ups. Just recently I have been getting pop-ups from Web Offer.  ???I have checked Internet 6.0 and the No-popup box is checked. I have checked Google and the no-popup is checked. I have run Ad-Aware and Spy-bot. How do I stop this intruder? Thankyou.  Do they pop-up when on specific websites?

Sometimes they are EMBEDDED into the webpage as a sponsor.Are you running Kazaa ? ?
If so this is where it CAME from...

Removal instructions:

http://www.auditmypc.com/process/wo.asp


patio.  PERHAPS it's BLOCKED in the configuration from internet explorer if you have sp2 under windows xpMM:

Download and install the free Ad-Aware program (i've used it for several years and it's the best of its kind):

http://www.lavasoftusa.com/software/adaware/

Best regards,
DOC

I am new to this forum first of all, and i hope i am not violating any rules, but i need help.

My problem is that I cannot browse the internet. I have verizon dsl, and it works fine in my house. Also if i reconnect to it i can get about 30 seconds of online time, but it goes AWAY after that time. I ping my computer to any site, and i am RECIEVING packets, so i am connected.
I talked to some people and they suggested that i is spyware of some sort. so i go BUY spysweeper, and i even use the 30 seconds to update it. i run it and yes i do find spyware, but it still isnt solving my problem. i still cannot get on with my computer.
HELP HELP HELPTry safe mode + Networking.I just attempted that, and it still hasnt solved the problem
any other advice?try to install: spybot, ad-aware, and other anti-spyware programs to solve the problemCould it be a dns server issue. Are your dns server addresses configured manually or automatically?
already tryed spyware doctor

and what does DNS have to do with this?because if your'e dns servers are incorrect you will not be able to browse because it's that which converts ip addresses in to web addressesHow about a Hijackthis log?

Or...

Download, install & update...
CLEANUP
Ccleaner
ANTI SPYWARE
Ad-Aware
Spybot S&D
Microsoft Antispyware (W2k & XP)
ANTI VIRUS
AVG Free (Set options to 'scan all files')
ANTI TROJAN
EWIDO (W2k & XP)

Turn off System Restore if applicable. (ME & XP users)

Run Ccleaner
Run Ad-Aware
Run Spybot
Run Microsoft Antispyware
Run AVG Free
Run Ewido

Re-start in Safe Mode
Re-run AVG Free

Re-start in Normal Mode
Turn on System Restore if applicable. (ME & XP users)

You have a parasite.zoellerman, he can browse for a limited time.Check to make sure all your DSL filters are in place. All devices connected to phone line must have one.I know someone who had a similar problem about a month ago. It started with the removal of spyware, which created a new problem - the internet connection was dropping out after a COUPLE minutes online. Running winsockfix.exe solved the problem.

http://www.tacktech.com/display.cfm?ttid=257

RayG

ok im planning on completely wiping my computer soon because of all the unwanted spyware and other crap after just about a year. i want to completely reset EVERYTHING to just LIKE it was when i bought it, before i had installed windows xp, the graphics card, the sound driver etc... so how do i completely wipe everything? i was planning on USING command prompt but i dont know the command, can sum 1 tell me? Boot the computer to the cdrom with the XP disk in it.
XP can do it all for you.Prior to this make sure you DLoad the latest drivers for your system and back up all the data you want saved.

patio.  phew THANKS a LOT. i thought it was way more complicated  Don't forget a firewall, antivirus & antispyware.

well i have a COMPUTER with WINDOWS 98se on it and i was thinkin bout restarting the whole thing and gettin windows 2k on it what makes windows 2k better and what are the requirments for it?here are the requirements.

refer to first sticky post in this section (by Mac) to learn more about OS, security, freeware etc. which make your SYSTEM better.  Tell us about your computer that you are planning on using.W2k is stable... the end.

I have written 37,000 words of a memoir on Microsoft Word. I have to send the disc to a printer for a self-publish book.  The text is "ragged" at the RIGHT hand edge. It needs to be "justified" so that it is straight on both left and right. I now think I know how to do this... if I was starting a new document.
But I don't  know how to convert the existing 37,000 word document in one go. I don't want to tinker unassisted in case I wipe the whole thing out - months of work.
Are there special keyboard keys to press so that I can re-format it?
Sorry to be a bore, but I can't find the solution.
Regards
GrahamMake a copy to be on the SAFE side. Right-click the text and choose SELECT all to highlight EVERYTHING.. then click on the Justify button on the toolbar.

Win XP Home. Full version cd.  256mb ram.  20g hdd.  Proc unknown.

Am unable to do a repair to XP.  At bootup I get a message like "We apologise for the inconvenience etc..." and the following options are available:

"Start Windows Normally" "Try Last KNOWN Good Configuration" "Safe Mode" "Safe mode with Cdrom Support" etc...

No matter which option is selected the system locks up.

Amended Bios to boot from cdrom first and got this message:
19540mb disk 0 at Id 0 on bus 0 on atapi (MBR)

C:     Partition unknown

Pushing Enter to install produces the following:
The partition is either too full, damaged, not formatted or formatted with an incompatible file system.  To continue installing Windows, Setup must format the partition.

C: Partition [unknown]    19540mb (19539mb free) on 19540mb disk 0 at Id 0 on bus 0 on atapi (MBR)

Tried booting from a W98 bootdisk and running I386\Winnt.exe from the XP cdrom and got the following:

An INTERNAL Setup error has occurred.  Could not find a place for a swapfile.  Setup cannot continue.  Press Enter to exit.

Is there any remote chance that a recovery is possible from these problems without formatting.  The drive is not partitioned.  I have replugged cables on hdd and mobo.  Not yet slaved the hdd in another pc.   The problems appear to have come up after an aborted attempt to install AdAware.  Friend cannot come up with better info and does not remember any funnies occurring.

TIA

V...Virginia:

Some possibilities: You have too many files on the hard drive to reinstall Windows, or a boot sector virus has damaged the boot sector or MBR, or the hard drive itself has SUFFERED a mechanical failure.

We need more info. to determine the cause before we may determine the cure: Has the hard drive been making any strange metallic pinging sounds or grinding noises?  Why did you try a repair installation (were you getting error messages or did the computer just fail to boot)?  Do you hear any beep tones when you first start the computer (if so, how many)?

Let us know,
Doc

Thanks pcdoc.

No report of noise from the hdd - no evidence of head-crash.  No beep code.  The on-screen messages listed in my first post were the only indication that something had gone wrong.

Vague possibility that the MBR may have been corrupted but AVG (free version), Zone Alarm (free version) were running and I'm assured they were up-to-date.  Also in use was SpyWareBlaster.  A UPS was used and a voltage/temperature monitoring prog was running (Intel Active Monitor).  The pc has had very little use, I doubt if the hdd is full to overflowing.

Today I will transfer the "bad" hdd to a known good system & try booting from it just to eliminate the possibility of a mobo error.  Will also swap a known good hdd to the "bad" system to confirm that it is the hdd giving the problems.

Appreciate your comments and look forward to any other suggestions you come up with

Thanks

V...

Quote

Today I will transfer the "bad" hdd to a known good system & try booting from it just to eliminate the possibility of a mobo error.  

I am trying to use the backup utility that COMES with WinXP Home, after installing it from the VALUEADD directory from the WinXP installation CD. I want to back up all files on my WinXP hard drive (an 80 GB WD hard drive that now contains about 4-5 GB of actual data).

I want the destination to be an 80 GB partition on a WD 200 GB hard drive which is connected via a USB port. diskmgmt.msc reports all partitions on the USB drive as healthy, including the P: drive I want to be my destination.

When I run the backup utility, and select the entire C: drive as my source, the only entries in the drop-down menu for the Destination are 3 1/2" diskette and A:. When I click on the browse buttion to the right of the drop-down menu all I get is a message telling me to mount a diskette in the A: drive.

What do I do to get Backup to write to the USB drive? (And as a followup question, what would I do to Backup to write to a Toshiba SD-R1203 CD/DVD Read/Write Drive?

Thanks for any help you can offer.

.....mandyMac..

Molte grazie, Merci beaucoup, Danke schon, THANK YOU VERY MUCH!!

Adding  the physical drives to the "Send to" list for Admin seemed to do the trick. I can't believe how difficult this was, and I REALLY appreciate your help.  Microsoft's " help" is either [a] purposely user-hostile or stupid, or both. There's a June 2005 Article (# 320820) in the Microsoft Knowledge Base entitled "How to use the Backup Utility to Back Up Files and FOLDERS in the Windows XP Home Edition".  This does not even MENTION "Send To" or offer any ideas on what to do if the backup destination you want does not appear in the destination list.

Unfortunately, when I examined the contents of the P: drive, I was dismayed to discover that what's there is one humongous 5.5 GB .BKF file.  I'm very dubious that it will turn out to be useful for anything at all.  Also, when I tried to run Backup again, the only drives that SHOW up in the destination list are A: and P:  None of the other drives I carefully added were there.

Anyhow, for today I give up!  I'm exhausted from trying to bend my mind  to match the convoluted way the little boys from Redmond reason (assuming that there actually IS some rhyome or reason to constructs such as "send to").  

Like Scarlett, I'll think about all that tomorrow [g].

But thanks again for helping me make considerable progress.  

.....mandy
If you expect reason from Redmond just wait til you see the newest OS from there...

patio.  
Well for starters it comes in 7 count em 7 different flavors...
So we will need 7 new Forum CATEGORIES  

patio.  

My sister has Windows ME.  When trying to start up the computer, it attempts to start up in Safe Mode because of  some SORT of registry error.  It SAYS to run 'scanreg' to fix it but it doesn't show the 'Start' BUTTON in the bottom left corner so I can't get to the point I need to be to run scanreg.  Any suggestions?  start up using F8 but instead of choosing safe mode, choose restart in MS-DOS mode.

This will GIVE you the COMMAND prompt to use the scanreg /restore function.

HEY can someone please help me, when i try to open YAHOO MESSENGER, it pops up for a split second then automatically closes itself again, as soon as its opened. I just installed quicktime also, and it does the same thing. What is CAUSING this? They will both open REALY fast then close before you can do anything.

help please!!!

thank youDo all 3 scans.

Online Virus Scan and Spyware Scans
http://housecall.trendmicro.com/

Highly RECOMMENDED second Online Malware Scan
http://www.ewido.net/en/

I have windows XP professional with service pack 2 and a Lexmark 1000 inkjet PRINTER. I have new drivers for windows xp. When I print the machine acts as if the document has been printed but nothing comes out of the printer. The puzzle worses because I have TWICE managed to print a document after reloading the drivers and re installing the printer. Two prints in a hundred tries. HELP!!
MH      Do you have a printer icon on the bottom right hand corner showing pending documents?

If so delete them all. Go into your printers FOLDER in control panel and right CLICK on the lexmark printer and 'cancel all documents'

then reboot and try again.

One of my other computer's, when you push the power button, does not do anything.  It turns on, there is a fan running, and you can see that the power ligh is on and thats it.  No beeps from the bios or anything.  Also, my monitor doesnt detect a signal coming from the PC so it stays on stand-by.  I TRIED using the search but i couldnt find anything.  Any help on what this could even be would be great. ( and im no stranger to jarrgon either :-P).  

-RyanOne or more of the COMPONENTS INCLUDING the monitor has become unseated somehow.
Power down and remove the power source completely from both the monitor and the case.
Making sure you are properly grounded check all connections...biggest and usual suspects: RAM chips, video cards, and or IDE drive cables.
While you are in there do some general housekeeping getting rid of all dust bunnies etc.

Power up and let us know...

patio.  well, you got me

by unseated, do you mean something is loose and just needs a good unplugging and plugging back in?That's what he means.Sounds like the drive has died or the cables to the drive are loose.

How old is it and how old is the CMOS battery?i have 2 pc with this same problem.light and fan come on but thats all.the moitor says cable unplugged.i've tryed different video cards,hard drives,cables,MONITORS,even cpu.any ideasWhich country are you in Jimmy? Is the mains voltage set right is the first thing. How about the Power Supplies themselves?

Has either unit been affected by lightning or voltage surges/spikes?

Were both units using an UPS and protected against surge/strike? Quote

i have 2 pc with this same problem.light and fan come on but thats all.the moitor says cable unplugged.i've tryed different video cards,hard drives,cables,monitors,even cpu.any IDEAS

omg...ok i have a question

    my computer evertime it loads WILL NOT load shortcuts it wont open anything if i click on it and USUALLY they have the blank application icons picture to it,  finally i was WONDERING if ANYONE could tell me how i could fix this problem without re-formatting my comp.

also it sometimes works again if i restart   Do you have adware/spyware/antivirus solutions in place and being used?

Tr Ewido, Spybot, Ad Aware, and AVG Free (they are all free, just google for them) to make sure your system is clean and let us know.I am not understanding LOADING "shortcuts"  Are you talking about shortcuts on the desktop?  Blank icons?
Why don't you right click on the icon and look in properties.  Find out where these programs are LOCATED and then try and see if they will open from the directory in which they are.  I hope this helped a bit.

I have a font I want to PUT on my computer and this is for my son he LIKE the Parseltongue font off of Muglenet.com and the file wont OPEN and then some of the fonts will open how they should and I dont know how to CHANGE the file to open as a font file help me PLEASE....I am sorry if this makes no sense at all I will try hard to explain in more detail if no one understands what I am trying to do.

Lyte2121http://simplythebest.net/fonts/how_to_install_fonts.html

patio.

Save it as a template?You want a non-printing UNSEEN character? HOLD down the ALT key and tap 0160 on the NUM Pad and you get ' ' between the two commas.www.google.com and put in the term and press enter.i need a vacation....Amazing, isn't it Patio?

my windows INSTALLER stopped working what do i do it says error either in safe mode or not installedWhat operating system?  

Either way it sounds like it could be a hardware issue.  Check your hardware for incompatibility issues.

If you tell me which operating system you're trying to install I could HELP better.Make sure your Windows Installer is not disabled.
Start>SETTINGS>CONTROL Panel>Admin SERVICES>ServicesFrom the Mothership...

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

patio.

Hello all, my first post here.
I am hoping someone could explain this.  After my computer has been on for a day I lose the audio.  A REBOOT brings it back but I know this can't be RIGHT!  I have spoken to others who are running XP and have noticed the same thing.  Anyone with an explanation?

System Profile:
eMach T-6522
Windows XP MCE 2005
200GB HD
300GB HD
Athlon 64 3500+ 2.3GHZ Venice processor
1 GB RAM
ATI RADEON xPress 200 chip set

Thanx in advance.  MrJ
Quote

 Anyone with an explanation?

XP?

Hello:

    I really hope somebody can give me help with this problem. I am running win xp on a dell 2.66 machine with 512 mb ram. With online assistance I BELIEVE we have cleaned any current virus problem (hjt log looked good). However, I still have an annoying problem that nobody has yet been able to help me solve. The problem is that anytime I wish to save a file in the "save in" box, open a file from another location using the "look in" box or run a script from the start>run area or even bring up windows explorer (actually any box where I make an entry) I have an exact 30 second delay before any listing/result occurs. I normally turn off the computer at night and this SUDDENLY occurred one morning after I booted up. The problem does not occur when I am running in safe mode or safe mode with network support. It just has the problem in normal mode. I initially thought it could be associated with my home network in that I set up another computer the night before. I was loading Linux on one drive on this other computer (physically connected to the lan) but wasn't ( I thought) doing anything associated with the network and Windows 98 on another drive on this same other computer.

I have run Mcafee, spybot and ewido as well as Microsoft's beta. I also ran Cwshredder and cclean. The hjt log looks ok. Looking at the events log I see some warnings that I don't quite know how to interpret. But, it looks as though windows is looking for something it can’t find or it is trying to "open in" or  "save to" something it can’t find. It then gives the called for result after it times out (at 30 seconds).  Ex. one error says "Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect". Another says "The device Root\Legacy - . NEIELD\0000 disappeared from the system without first being prepared for removal". Please any help would be appreciated. This is very frustrating. Thank you in advance. Have a good Thanksgiving.



In Control Panel/System/Hardware/Device Manager rite clik your Burner and uncheck Allow Windows Backup for this device...

patio.  Thank you for the note. Unfortunately I have another problem in that my device Manager window is blank and shows nothing. I'll try to fix that and get back to you. Thanks again.you could have a virus, have you Run a scan for Viruses and Spyware??

R0SSlol i really need to read peoples posts and not just the Title.

So you have already scanned,

hmmmm

Perhaps your computer just is low on RAM is there many things running in the background? Press Ctrl Alt Del then go to processes.

R0SSHello again:

  There are a number of things running; but, I have about 200 mb of available memory. I am about to run Panda again to see what goes. I will get back to you. Thanks again.Ok,

Well if Panda comes back clean maby and your memory is fine I'm GUESSING that its only slow because your trying to open a big file.

Take my "My Videos" folder i have tones of episodes of scrubs in it and it takes a good 20-40 seconds to open depending on what else I'm doing.

How big is the file you are trying to open?
to give you a idea my one is 3 gigs of scrubs.

R0SSThe problem occurs in whatever I am doing - small or large file etc. Whenever I try to use the box "look in", or "save in" or when I start>run a script or even clicking on the Windows Explorer icon it hangs for exactly 30 seconds and then displays the results.  If I go to start>search>files.. and place a file name in the box to search it will hang for 30 seconds before the search button can be used. Even in IE when I put a url in the open box it will hang for 30 seconds before it activates. It is interesting that the time delay for any of the functions is exactly 30 seconds. Incidentally, I got the device manager box working; but, I see no "Allow Windows Backup for this device.." when I right click a device. Thanks for the help. If you can think of anything else it surely would be appreciated.So you have Linux and Windows 98 on the same computer?  Just on different hard drives?  You can't do that.  Linux is picky and prefers the computer to itself.  It will run but with issues.  One of those I'm guessing you're having.

Duel booting with Linux is not a good idea, especially with windows 98.  If you leave it then your delay issues most likely won't go away.  Unless I'm overlooking something here.

Just because they are on seperate hard drives doesn't fix everything, they still know each other is there.  That's what I got out of those posts.

Good luck.What a bunch of cr*p, Mystik! Windows 98 and LInux get along great. This is absolutely NOT the source of the problem. It is obvious that you have not used this SETUP, at least correctly. Shame on you!!!!

Oh my bad.  That is just what I've been told a lot before.  Sorry, I wasn't trying to be misleading, just un-informed.

Everything I could find about the IMAPI CD rom service is that it's for drag and drop cd burn cabability.  Check in your services to make sure this is not set to disabled.  Although everything I found on that error was for XP, not sure about 98.  Can't hurt to look though, afterall a burner is a burner. Quote

Ex. one error says "Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect".

Can somone tell me how do i forward ports on my firewall. I use the sygate firewall

                                         ThanksWhat does the Sygate site say?I cant find anything about PORT forwarding using Sygate firewall. Any help WOULD be appreciatedI went to google.com put in port forwarding and hit enter. There are a lot entries and here is ONE:

http://www.homenethelp.com/web/explain/port-forwarding-dmz.aspGoogle is running really WELL today....
I'm suprised more people don't try it...

cademichaels........
I refer to these pages for info on Hijackers......They aren't listed in any particular order.
http://hometown.aol.co.uk/jrmc137/hjttutorial/tutorial.htm

http://castlecops.com/HijackThis.html

http://castlecops.com/CLSID.html

http://castlecops.com/StartupList.html

http://www.majorgeeks.com/download3155.html

http://www.hijackthis.de/index.php?langselect=english
Post your latest logfile into the LINK above .........

I don't know what more I can tell you ............if you find all the identified items as being ok ...as you see it .......Is it possible your machine has a lot of dust in it or the volume of files and or the apps installed are SLOWING things down?

dl65  

I am thinking this is a driver issue of some type or some type of hook.  Systems feels like it simply will not go faster.  Normally I would blame this on power management or something but it is not the case.  I have also replaced the CPU and MotherboardThis is from your previous thread and sysinfo.

Machine is running extremely slow.  I have run multiple Diagnostics on it and the CPU is running at about 10% of what it should be in Windows.

Total Physical Memory      512.00 MB      
Available Physical Memory      65.10 MB

What does the bottom of your Task Manager say for CPU Usage & Memory Usage? my harddrive was going crazy thats what I would have thought but I actually ADDED another gig of ram with no change in speed.  When I run a CPU Diagnostic with no other apps running it says my CPU is running extremely slow for its SPECS and memory speed is slowWhen I am running nothing(except a few resident apps like virus scanner, etc) and I open task manager.  I am at 100% CPU resouces.  When I sort it by CPU% Taskman is on the top with like 65% of the CPUI ran ProcExplorer from System Internals which shows hidden processes and same thing Quote

Taskman is on the top with like 65% of the CPU

Why don't you turn Taskman off    

Is it a legit Taskman?

Name:  Taskman
Aliases:  Trojan.PSW.Taskman, Task Manager, Tasm, Backdoor.Tasmer,  
Ports:  64101 ??
Files:  tskmngr.exe -  
Created:  N/A
Requires:  N/A
Actions:  Remote Access
Versions:  N/A
Registers:  HLM\Software\Microsoft\Windows\CurrentVersion\Run\
Notes:  Works on Windows.
Country:  N/A
Program:  N/A

Any malware can be named anything - so you should check where the files of the running processes are located on your disk. If a "non-Microsoft" .exe file is located in the C:\Windows or C:\Windows\System32 folder, then there is a high risk for a virus, spyware, trojan or worm infection!

Ok I really need help.I tried to add an xtra mem card to my sony vaio desktop,not much room inside the case to manuever the card into the slot easily,and INSTEAD of taking out the floppy drive(which I never use), I sort of pushed it through the slot(dragging it on the pins in the plug) til it was centered then pushed it in and locked the tabs.I started it and got the black "Your comp.was either not shut down properly...or you installed new hardware" screen I clicked on the restart normally option waited, the windows XP sceen flashed then went back to the black "improper shutdown" screen.I tried selecting "start in safe mode" it seemed like it tried but froze on the list of startup items screen.I tried norm.start, no good.I went back and removed the memory card  I installed and tried to restart again w/only my orig.256MB card,this time all I got was constant beeping,blank screen. I went back in again and found the memory card not plugged in fully and noticed a difference in the other plug slot, the difference was 2 small pieces of metal(silver)possibly pieces of the prongs inside the DIMM slot which may have came off from PUSHING the card through the slot,I removed those pieces, installed both memory cards and tried to restart, I got the NTLDR screen this time (I think) I ended up removing all the memory cards (I dont know if they could've gotten damaged by having the metal in the slot and turning the comp.on)and installed 1 card I know is good and tried again,same thing,I removed the hard drive and tried it in another XP mach. same thing-NTLDR is missing.I put the HD back in orig. mach.and tried again. I got a black screen SAYING something like an error... install system disk... I only have Sony sys. recovery disks 1,2,3 Application recovery disks 1,2 and Driver recovery disk,so I tried the Sys. recovery disk 1 but when I got to the option to partition drive I didn't want to completely erase my HD ( no other options)Does anyone have any advice on what I should do?Can I get into the HD to save my files before recovering?Is there any way to test the motherboard,DIMM slots and or memory cards to see if they are damaged? I was thinking about taking it to Best Buy(where I bought it in 2001) and letting the Geek Squad  check it,but,I already spent 19.95 on Sony tel.support only to be told they think I need to do a full sys. recovery(which they will walk me through)I know this is a long post,so thanks to anyone who has the patience to read it,I'd appreciate any feedback.Take your computer to the shop.Dragging it thru the slot has probably damaged contacts in the slot...be prepared to purchase a new MBoard.

patio.  I would take it to the shop where they should have a MICROSCOPE, or jewellers/electronics magnifying glass, to be able to see the fine contacts in detail and see if there is any damage and whether it can be repaired or not.

Take the modules with you.

If you CLICK on the link below you'll come to an IDE/USB converter for use with USB2 which will allow your drive to be connected to another computer for data recovery. The shop will probably have one so all you need are data CDRs or data DVDs for them to burn your data to a safe place.

Keep the floppy drive it can come in VERY useful for repairs. Not least you can image from a floppy with Image for DOS which actually reads NTFS, and you can also edit the boot.ini file, and boot to the hard drive, if you have a floppy, FULL formatted by any XP computer, with just the ntldr, ntdetect.com and right boot.ini file on it.Just try discharging the power from the motherboard.

Remove power cord and then push the on botton. Obviously your pc wont start, but the power that was on the motherboard would be discharged.

Place power cable back. and try starting then. Resset BIOS settings when trying to re-insert the memory modules..

When you do get a successfull boot, try optimizing the BIOS by loading Factory settings instead of BIOS Defaults.

Hi, I had a friend build me a computer while we were stationed in Korea. It has an ASUS motherboard (A7v8x-x) with a Sempron 2200: 80G Hard drive (can't recall manufacturer); LG CD-RW; and 512 M RAM. Oh, also running Nvidia 5700LE vid card. Am using Windows XP Professional OS.

I have had numerous crashes, blue screens, and even a weird boot loop where it CYCLED through the motherboard banner (BIOS utility?), DOS startup page, and the Windows XP, ad infinitum.

MS error report suggested that it was a driver error and the blue screen of death keeps showing  the following message: "DRIVER_IRQL_NOT_LESS_OR_EQUAL"

I have DONE the following (not necessarily in response to the above message):
1) Re-formatted the hard drive and reinstalled most of my software and initiated Windows Update, 2) Uninstalled Windows Service Pack 2, 3) Boot from CD and chose the "repair" option.

In the BIOS setup utility, on the "advanced" page I noticed a red caution message regarding the RAM speed needing to be at least 333MHz, so I changed it from "auto" to "400".

The SYSTEM seems to have a great deal of trouble with "Star Wars: Knights of the Old Republic", but I am reluctant to assume it is the GAME as I had zero trouble with it in Korea. I have already un- and re- installed the game (retained the saved game folder).

As you can see, there are seemingly many variables involved. I am by no means a guru and am baffled by the IRQL error message above.

Any help?What USB devices have you installed, and attached to your pc whilst this happens?

Try UPDATING all drivers form the manufacturuers website.I'd give it a physical hardware check, the move from Korea may have dislodged a card or a plug.
Reset your bios ram setting back to auto.
Test the ram with memtest.
Check your supply voltage settings are correct.Thanks for the suggestions...where can I find "memtest"?www.memtest86.com

I recently set my pc to have MULTIPLE users and the background when the "sign in" pop up shows is something my son had.  HOW do I change the background for that area?

You cannot right click a blank area to do so LIKE you do when signed in.

thanks
Skrsr1btw.....Im running win 98se. thxI figured it out.  

FYI.......reboot in safe MODE. The SCREEN that comes on then is the same as the one for the sign in UPON normal boot.

thanks

skrsr1

i restarted my computer a while ago and i thought i reinstalled the modem and the driver things FINE it was working fine at first then it started messing up when i got on the internet after a few minutes of me being on and browsing it would restart the desktop or something and i looked to see if the modem was working find and its under COM 2 and my friend says it suppose to be under COM 3 is that right? i have a windows 98 se with dial up PLZ HELP!!!if you go into modem properties in device manager you will see that usually your modem can be com 1,2,3 or 4...sometimes 5 but one of these will be GHOSTED as it will have been self assigned by your pc.

The com port is not a physical port per se but a COMBINATION of the information that the COMMUNICATION aspect of your system uses.well if the com is right then do u know what the problem could be with my internet bc every minute or 2 when im online it will restarts the desktop and go slow for a second??well if the com is right then do u know what the problem could be with my internet bc every minute or 2 when im online it will restarts the desktop and go slow for a second??website screws up......it seems....could virus/spyware - have you run checks for these?
could be a software issue - have you installed anything new recently?

could be hardware issue - psu sometimes causes this.

how long have you had the problem?
what checks have you done so FAR?Which slot is the modem in ? ?
It should be installed in the slot closest to the CPU...slot#1

i want to write a batch file that tests the whether the computer is connected to the network, and then runs commands based on the result. does anyone know how such a batch file might look?Yes.
That program should:
-ping the gateway to see if it has connection (or other computer in your network); or, if your computer automatically receives ip, just check to see if your computer receives an valid IP
-launch commands/programs

I sugest you to use a programming language like python.
Maybe if you could tell us exactly what commands you want to execute, or describe a litle more your wish, than we will be more ABLE to help you.in a simple batch file, i want to be able to test if my computer is connected to the network (ie, ping the router or check the machine's ip), and if it is not on the network, disable and re-enable the network CARD. i already know how to disable and re-enable the network card from the command LINE, but i want to know how to implement the first part (an IF statment based on the network status) in the batch file, if it's possible.i've discovered a solution to my own problem.

i used an INDIRECT method of testing my network, by getting the computer to test for the existence of a file on itself but USING its network name instead of the file's local directory path. it looks something like this:

IF NOT EXIST \\compname\c\test.txt (
devcon disable PCI\devicecode
devcon enable PCI\devicecode
)You could have just made a simple batch file like this.

ipconfig /all
ping *gateway address*
ping *another computer on the network*
pause

This would tell you if you have connectivity with the gateway and beyond the gateway.  It would also allow you to verify the IP configuration of your computer.  The pause would allow you to see it before it ended so you could have time to verify it.

If in a word file insert the number of the pages by insert menu  >  page numbers,

How can i remove the page numbers later.shouvik........
Remove page numbers
On the View menu, click Header and Footer.
If you positioned the page numbers at the bottom of the page, click Switch Between Header and Footer  on the Header and Footer toolbar.
Select a page number.
If you inserted page numbers by USING the Page Numbers command on the Insert menu, make sure to select the frame around the page number.

How?

Click the page number to make its frame appear.



Move the pointer over the frame's border until the pointer BECOMES a four-headed arrow, and then click to see the frame's sizing handles.



If the handles are not visible, you might have CLICKED the contents of the frame, not the frame itself.

Press DELETE.

dl65  
THANK You Very Much ---- It worked fine.

Please reply if you have any idea of the question I asked [SIZE=16]here[/size]

Hi,

I was wondering if anyone could help me out here. I have a new font that has a file extension of .shx. It's for AutoCAD drawing software program. So what i would like to do is to add this font to windows font. Is there a way to get around this?

Is it possible to just change the file extension from .shx to whatever file extension for windows font?

BTW, what is the file extension for windows XP Pro?

Thank you very much in advance and look forward to HEARING from you.Copying  and Pasting those fonts to Fonts folder under Windows doesn't help you?

Windows TRUE type fonts have .ttf extension.

More are here

There are also some converters but I don't know any freeware.Does the AutoCAD program have a font folder of its own? Read the programs Help on adding fonts.

"SHX is the file extension for the Shape entities file associated with AutoCAD and with ArcView."YES, AutoCAD does have its own font folder.

Not sure, i think i agree with you that i NEED a third PARTY software to convert the .shx to .ttf.

Anyway, i have a go first and let you know if that's possible or not.

Thank you in advance Quote

Yes, AutoCAD does have its own font folder.

Not sure, i think i agree with you that i need a third party software to convert the .shx to .ttf.

Anyway, i have a go first and let you know if that's possible or not.

Thank you in advance

hello - i am a neophyte at this...  i have a dell dimension 5100, windows xp, w/ 512MB ram.
my question is: can i use an animated picture i RECEIVED in an email as my desktop picture and, if so, how do i do it?  
thank you.You can use the picture but it wont be animated, only if you use it as a screen saver.

Go into your display settings and select the file you want to use as your desktop from the location where you stored it.I have .gif IMAGE and it pretty displays on the desktop. Convert that image into .gif  (if it's other) and TRY.
Open it and right click on it and choose Set as Desktop Background...

For exaple

peccavi and pcwizards,
thank u both.

peccavi, i'll try it.

pcwizards, please remember i'm new this.  i know where "display settings" is, but how do i get the file there?
  i'm not quite sure what i did, but i now have a desktop full of "rambo kitty"!   a kitten with it's eyes closed, mouth open firing a flaming AK-47. (rofl)So you did it.

Congratulations!

And id you have full of desktop with rambo kitties and you can have only one choosing: Right Click desktop-->Properties-->Desktop tab--> and from Position drop down list choose STRETCH if it's Tile.

Have a fun. why can't i have them ALL, peccavi?   it makes me laugh 2 c them all blasting away...  no, i'll do as u suggest w/ thanks.
have u ever heard of ada byron, countess of lovelace?
happy gobble, gobble day!No I didn't

But now know thanks to you. These kind of info really interesting for me.

Lord Byron. He is great.

Realy good info.

Thanks.

i have 2 avi file videos which my friends wanted me to watch but on my computer(98se) whenever i try to play them in any media player i have(windows,winamp,DIVX) it plays the sound and NOTHING more! this might help, they both have an xvid codec. does anyone KNOW how i can get it to show the VIDEO?Have you tried Windows Media Player?

It would tell you more about problem.
Format, codec etc.
Go to free-codecs.com and download Lite-Codec then replay the video.  Post here if it WORKS.  I had the same problem last week and that is what I did.

...It won't work if i remove the everyone from the list and add only my username to the list. BTW, i logon to my computer as an admin. I even added my username to the list under security tab too. That doesn't work either...

...Another question is that for being able to access to the folder, does windows check the user name that we enter when we log onto the computer to see if it allows to access to the folder or does it ask for password and/or username when double-clicking on the folder...

...I was wondering if anyone would be kind enough to show me a step by step procedure for setting it up. I am happy to start it all over again...

after MUCH playing around with anti spyware and trojan hunters virus checking...

occasionally get error indicating stimon doesn't start right ....using win 98.   i remember having dealt with this a long time ago but i have forgotten how...i'm sure it's REALLY EASY if anyone remembersa program called "STIMON" which monitors the system for a scanner being activated.

To remove STIMON from startup:

Click Start > Settings > Taskbar&Startmenu.
Click Start Menu Programs.
Click the Advanced button.
Double-click Programs.
Double-click StartUp.
Highlight Watch and click EDIT then Cut.

To put an icon on the desktop so the program can be run LATER:

Right-click on the desktop.
Left-click Paste.
thanks, i knew it was something goofy.  makes sense cuz i removed some old programs that were related to an old scannerok..start menu doesn't show "watch" on list however stimon is in the disabled startup items.  checked the msconfig and the startup items list the still image monitor but it is not checked as being active...

any suggestionswhat items are ticked in msconfig?

Hi

I wonder if someone could help me. On the windows taskbar when i RUN more then one program its got two
arrows pointing up and down next to it. To tell me what program i want
maximized.And when i try to resolve it before i shut it down it does it again when i start it up. How do you resolve it properly? It is really annoying.
Thanks for your help  

I think....what you mean is you are getting two similar items grouped together?

RIGHT click the start BUTTON and left click PROPERTIES>
Click the taskbar tab and then remove the tick from 'Group similar taskbar buttons'.I TRIED that and nothing really has changed.

If I purchase microsoft office, will I be able to use it twice. Like for TWO different computer? How about with an operating system?The license is for ONE computer. Go to microsoft.com to read the EULA (End User License Agreement).As above advice.  Read the EULA.

Also from the Activation FAQ:http://www.microsoft.com/piracy/activation_faq.mspx

"...Product Activation WORKS by validating that the software's product key, required as part of product installation, has not been used on more PCs than is allowed by the software's end user license agreement (EULA). In general, Windows XP can be installed on one PC and Office 2003 or Office XP can be installed on one PC and the laptop computer used by the user of the one PC. (For SPECIFICS, please see the EULA accompanying your product.)..."

DellHave you thought about using Open Office for free? I use one English version and one French version.

Is there an easy way to enter EMAIL addresses for mass mailing?  I have about 350 email addresses I want to input into CONTACTS for future group mass mailings and do not relish the idea of putting each email address in one at a time.
THANKS to anyone who can help,
PuddyIt is not for spam or anything evil is it?  

Tools-->Address Book-->New-->New Group

Give name to the group and Select Members for your group.

When you click ok there will be that group under your Contacts.

Right click on that group and choose Send E-mail.

You have done.Thank you for your reply... no, it is a business news letter.

I UNDERSTAND how to send the mass mailing.  My question is:  Is there an easier way of inputting all the email address into that group?  

Thanks again!Where do you have that emails?
In the contacts list, word document???They are in a Word Document.Paste these addresses to Excel sheet and give names to the columns as “Name”,”Email Address” etc.
Sth LIKE,

Name         Address
Mike              [email protected]
John                    [email protected]


and from File --> Save As.. Comma Separated Values (CSV) from the drop down list.

Go to File-->Import-->Other Address Book... in Outlook Express. Choose Text File (Comma Separated Values) from the list. Click Import , show the place of your address file and Next.
Check all the boxes that show the name of your columns you created in Excel sheet.
Click Finish.
I will try that...thank you.

Anyone EVER see a "wucptnet.exe initialization failure"?It is not WINDOWS APPLICATION  for sure.
From any of your wrong INSTALLED programs or else.

Reinstall suspicious ones.

Check for viruses etc.