This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 5151. |
Solve : The Blue Screen of Death? |
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Answer» Quote Ok, well I got the inetrnet problem fixed. Due to delays, it turns out that we will be installing more RAM tomorrow How did you fix it ? ? patio. Contacted my ISP, and they made me look dumb lol I didn't KNOW that you had to release the IP from one COMPUTER in order to use the internet on another. lol We got more RAM installed TODAY. So far so good... [glb]Flame[/glb]Excellent...now put SP2 on that MACHINE and grab the latest Updates. patio. |
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| 5152. |
Solve : internet ports not working? |
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Answer» Hey, Response: 227 Entering Passive Mode (70,86,12,226,200,193) And when i TRY to access any of the webmail etc areas i get a timed out error in my browser. I have talked to both my host, who said nothing is wrong and they can't reproduce the error and my ISP who says that are not blocking any ports. This started happening a month or two ago. I have tried to add port 21 (for FTP) to my windows firewall but it still doesn't help any,. I really haven'ta clue what to do and no one else seems to have an answer for me. Hopefully someone here can help me out! Gaia: FTP uses two ports: 21 for sending commands, and 20 for sending data. Configure your firewall to allow access through both ports. These links may help: http://support.microsoft.com/default.aspx?scid=kb;en-us;318380 http://incubator.apache.org/ftpserver/ftp_commands.html DocHave you tried accessing your ftp server with IE?hey, Thanks for the replies. When i am adding the FTP ports to Windows FireWall, which do i set them as? UDP or TCP? Also, i tried accessing my /cpanel through IE and again, i cannot gain access to it.Just to Add. My Log folder does not contain any files? http://support.microsoft.com/default.aspx?scid=kb;en-us;318380I have no idea what /cpanel is? Is your computer completely free of viruses & malware?sorry, /cpanel as in www.mydomain.com/cpanel. As i previously said, it has nothing to do with my host as i can't access anyone's cpanel on any domain and everyone else can access it. (same as with my www.mydomain.com/webmail) I ran a virus and spyware check but nothing. Quote ... Gaia: FTP uses both the TCP and UDP protocol on ports 20 and 21: http://www.iana.org/assignments/port-numbers Why not just temporarily disable the firewall to SEE if FTP will work then? If it does, then you know the firewall is the cause of the problem and you may concentrate on reconfiguring it correctly. Doc Hmmm maybe it's not my firewall then as that didn't do anything when i disabled it. Though what else could it be? I just don't understand becuase sometimes i can connect to FTP and it works fine and then it will just suddenly not work. Same with the /webmail, /cpanel, etc. What else could be "blocking" the ports? Quote Response: 227 Entering Passive Mode (70,86,12,226,200,193) Your ports are fine. What did you use to scan for nasties?Spybot and Panda Anti-virus Titanium.Give ewido a shot. http://www.ewido.net/en/wow that's a nice program, got 22 some spyware and trojans. Thanks for the link.nvm got rid of it. Turns out i had a trojan on one of my ports which was causing my internet to mess up. |
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| 5153. |
Solve : Sending 'Documents'? |
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Answer» I have Netscape 7.0 - how can I SEND a DOCUMENT file or a 'Saved' scanned photo from in MY Documents through my Netscape E-mail? |
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| 5154. |
Solve : Re: I wanted to see what kind of computer do you o? |
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Answer» Many of US have multiple UNITS so the POLL doesn't apply. Your other poll has been done in the "Other" forum very recently.Don't forget to use the search feature! It's your FRIEND! lol |
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| 5155. |
Solve : error opening wk4? |
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Answer» Hi, |
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| 5156. |
Solve : re-installing Windows starting from a:\? |
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Answer» This is not an entirely original subject. Apologies in advance. Being a new user, I posted the question originally as a response to a previous message. Here it goes. Oh, and don't bug me about my colour scheme!Sorry Backdated, but that scheme should be taken out and shot. |
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| 5157. |
Solve : Can't Connect Ethernet !!? |
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Answer» Hi everyone, |
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| 5158. |
Solve : How To Get Rid Of WinFile :((? |
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Answer» hey friends,please tell me how to get rid of "Winfile" virus :-? i copies it SELF to ant drive i enter,u must have heard about it please give me a link to the ANTI of this virus,and NOTICE i'm looking for a cleaner,i mean i WANT to disinfect it not to delete the infected file |
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| 5159. |
Solve : teenager has switched me to a limited access accou? |
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Answer» Quote I've got sum methods and maybe 1 or 2 would INVOLVE hackin', but I'll be trying it on my computer so it doesn't really matter does it ? Hacking, (Shouldn't that read cracking?) a Windows system for an admin password, or for that matter, any other password is like using a bulldozer to clean up a spilled ashtray. If you know where to look, there are a few utilities available that will retrieve every pasword on the system WITHIN seconds. Archive etc passwords may take a little LONGER but as people have no IDEA whatsoever about the value of strong passwords, most are GAINED within a few passes. |
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| 5160. |
Solve : Fiddling with My Registry? |
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Answer» OK, trying to solve the problem in this thread, I had some thoughts.
Delete all related files and folders if any remain Reboot and run CCleaner committing to the "Issues" scan several times until no further issues are found Download RegMon and FileMon from [highlight]SysInternals[/highlight] Fire up both, set them monitoring and reinstall the Adobe Reader. Once AR is installed, turn off the monitors and export the log files. You now have a complete file and registry activity map of the AR installation routine.Holy smokes, Backdated, that's more work than it's worth! I hope you knew that off the top of your head and didn't do a lot of research on my (now ungrateful) account... I am presuming there's a registry tweak somewhere. In the Adobe Reader preferences menu, you can change the Recently Used Docs list to show as few as ONE recently used doc.... But I would like to disable that feature entirely. I was thinking that there is probably something in the reg somewhere where I could, for lack of a better word, comment it out, and would be over and done with. So I changed my Reader prefs, exported my Registry, changed 'em again, exported my Registry, and changed 'em again, and exported my Registry... (which is a 25,000 page Word document!!!)... and Find and Compare Docs didn't find any changes between any of them... So I will just have to live with this annoyance. (Here's part of the problem... A manager may read a bunch of resumes on the computer, and then another manager may come and read a bunch of disciplinary files... Now, they don't have "access" per se to the individual files, but I don't want folks to even SEE the names of the files others have looked at... And I SURE don't want to come in and see that folks have been reading "Countdown to Infinite Crisis" when they were supposed to be working!!! So it benefits everyone)Simple trick:
I ALSO have CRAP Cleaner, and I can also always set it to "one" and make sure I load an innocuous document before leaving the work station, but I was hopin' for something automatic, for the people. |
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| 5161. |
Solve : Directx problem can't reinstall it? |
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Answer» I did DXDiag and it said under my display PANEL that there was an error in the registry and I should reinstall the latest version. DirectX Happy Uninstall is currently distributed as SHAREWARE. This unregistered version of DirectX Happy Uninstall is almost fully functional, However, it has some limitations.When (IF?) I ever get time, I'll try it inside a sandbox and post the results. Fair enough, I just remembered seeing it somewhere.....never looked at it. |
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| 5162. |
Solve : HELP WITH CD/DVD drive? |
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Answer» I just bought a new computer, I'ts not just this cd, it's ANY cd I put in the cd drive. Why didn't you say this earlier?? |
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| 5163. |
Solve : DirectX 9.0c REFUSES to install. Can't upgra? |
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Answer» Today has been adventure. Here I am after 11 straight hours of working on my crashed computer.. which spawned from this DirectX problem. c0000269 Illegal system DLL relocation. The system DLL kernel32.dll was relocated in memory. The application will not run properly.The message would only appear for about 1/3 of a second, then the system would reboot and repeat this process. I actually had to record a video of my computer crashing and play it back and freezeframe it to see the error. To fix this problem, I ended up having to uninstall a few of the updates through the recovery console. At this point I was able to boot into safemode, but explorer.exe would crash immediately. So I had to launch system restore from the command prompt in safemode. After I formatted and reinstalled, I tried to install DirectX 9.0c right away and it failed as usual. The next thing I did was tried running my updates again since the system was running on a fresh install. The same thing happened. BSOD. I believe it was an undocumented bug in one of the updates. I came to the conclusion I'm never installing another windows update for as long as I live. One of the culprits was most likely one of the following (removing these three got rid of the BSOD): KB896424 KB890859 KB885835 Right now the system is running fine since I did system restore, but I can't install my critical updates. EDIT: I recently remembered that I had slipstreamed the SP2 RC1 into my copy of XP Professional (bad idea, I know) months back when the beta came out. This is why I have 9.0b instead of 9.0c. This may ALSO be why the windows updates are crashing my system, but I'm not 100% sure. And it may ALSO be related to why I cannot upgrade directx. I have a few new non-directx questions, so I'm going to create a new topic for this.One of the updates (KB885835) has caused problems in certain systems but as far as I'm aware, it's only caused the symptoms that you have described when problems (Infection) were already present on the system. Critical updates must be installed! Have a look [highlight]here[/highlight] with regard to kernel32 errors but it could be related to just about anything.Just out of curiosity, what makes you so certain I have a virus? Could it not just be a hardware/driver conflict of some sort?All I've said is that this behaviour is exhibited when certain infections are present. Having said that, it may be entirely due to some other cause or causes. I cannot be certain about anything with regards to your system as I have so little information about it. All I can offer at this moment are possible causes of the symptoms that your machine is exhibiting. At this moment, I'm pushing hardware/driver problems to the back of the queue because it's likely that if one of these were the cause, symptoms would have been exhibited before now. I may be wrong in that assumption. Perhaps the question that you should be asking of yourself is: Am I absolutely certain that I don't have any infections? Quote EDIT: First time around, I didn't see this edit. It changes the whole picture! It's CERTAINLY not a bad idea to slipstream service packs etc, but it certainly is a bad idea to slipstream BETAS! If I were you, I would download SP2, DX9c and any necessary firewall/anti virus/anti malware protection and burn them to CD. I would then reinstall XP from scratch with my original and genuine Windows CD. I would then install SP2, ensure everything is OK and back everything up. I would now install DX9c and test it further. If all is OK, back up again. Now I would install my firewall etc, go online and get the critical updates and test further. |
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| 5164. |
Solve : can't delete install icon? |
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Answer» ok i DOWNLOADED the ares file SHARING installer, and couldn't get it to work. so i want to delete it, but can't because it is saying it is being used by ANOTHER program. I cannot figure this one out. I closed everthing |
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| 5165. |
Solve : Toughbook gone soft? |
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Answer» I'm trying to replace the hard drive in my Panasonic TOUGHBOOK w/ PIII, XP, & a 12G IBM HD replacing a Fujitsu 12G'er that was apparently corrupted (...no save to disk file...?). |
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| 5166. |
Solve : WINDOWS Explorer Crash.. please help? |
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Answer» Error Signature: |
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| 5167. |
Solve : Is there anything i can do to inprove my internet?? |
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Answer» I have windows XP home Edition with SP2. When I go on the INTERNET it only works for about a minute then it freezes and when it comes back the connection is gone! I have 512mb RAM and 70gb HARD drive so i have enough space. Is there anything i can do to improve this on windows other than changing the modem speed? :-?What type of connection is this? ISP? ect. (more info please)Except where USB modems are in use, particularly Sagems, the problem is almost always caused by malware.It is a dial-up connection which averages about 49.8kbps.That speed is very good if you're in the UK. |
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| 5168. |
Solve : Computer Rebooting When Viewing Video.? |
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Answer» Hi , |
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| 5169. |
Solve : Weird phantom mess-up? |
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Answer» As usual, XP SP2. |
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| 5170. |
Solve : system32 on startup? |
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Answer» I don't know if I'm in the RIGHT place here. I pretty much don't know what to do when a problem arises. I'm good at following directions though! A few weeks ago when I started my laptop up the system32 program (?) popped up and warned me not to change anything. I never opened it. Don't even know what it does. Anyway....now it comes on every time I boot up the computer. How the heck do I rectify this? I did a McAfee scan and there are no infected FILES. Please help! Thanks! |
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| 5171. |
Solve : Question about image downloads? |
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Answer» This is PROBABLY (hopefully) an easy fix. |
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| 5172. |
Solve : Windows appearing off-screen? |
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Answer» I had two monitors on 1 PC for a while but now the other is gone and some windows still appear on the other screen that isn't there and I cant get to them. I've tried disabling the other MONITOR but it didn't work, i'm using Windows XP.Have you tried removing the second monitor via device manager?Yup it's goneHow do you know it's off screen if you can't see it? It may not be there at all! |
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| 5173. |
Solve : ME Device Manager? |
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Answer» Installed a WD800B05-RNN Ext USB HDD. |
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| 5174. |
Solve : Safely Remove Hardware... is it necessary?? |
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Answer» I have a couple of SATA drives and a JumpDrive that I plug in occasionally, so the safely remove hardware is always in the systray. I was just wondering if this thing actually does anything and if its harmful to just PULL the jumpdrive out without removing? what does removing it do?Always remove USB devices correctly. You are ASKING for problems if you don't!that's what i figured... i was just wondering what problems could arise. i'm not exactly sure what the problem is and why removing it fixes it. thanks.Due to the computer using "write behind", this is not recommended. "Write behind", is used to speed up the computer - INSTEAD of slowing down the system everytime you make a change, the computer will wait for "idle" time to write to a drive. You may not get updated files, or even get corrupted files. By "safely remove", the computer will force a write to the drive, and allow a COMPLETE check before it allows you to remove the drive. Just LIKE shutting down the computer properly, instead of just turning the power off.cool thanks, that's what i was curious about |
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| 5175. |
Solve : Music Rythmic Speed Fluctuation with Media Player? |
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Answer» I'm running Windows XP HOME with Media Player 10. I have a Sound Blaster Live audio card with plenty of disk space and RAM. I also have excellent anti EVERYTHING software and scan my system OFTEN so there is no problem in that regard. When I START playing a song from my Media Player LIBRARY the song always starts out too slow and then reaches the correct rythmic speed within a couple seconds but is very annoying having every song start out that way. What could possibly cause this? |
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| 5176. |
Solve : Windows No Disk Dialog Box? |
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Answer» RECENTLY an issue has cropped up - I'm running Window XP Pro w/sp2; all of a sudden when ever a mouse action is taken, opening an APPLICATION, saving a file, etc. a Windows No Disk dialog box appears saying "There is no disk in the DRIVE. Please insert disk into drive". I have put disks in all drives (floppy and CD/DVD) but it has no effect. Virus and spyware programs are running and current. What would cause this to occur and how can it be stopped?This a typical symptom of INFECTION by or improper removal of the W32.Netsky.D worm and it's relatives. What security software are you using? What FILES are in your temp folders? Have any recent software installations failed to complete? What does the Event Viewer console tell you? |
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| 5177. |
Solve : Hypothetical Situation? |
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Answer» If your HD is FAT-formatted, you can non-destructively shrink a partition using the free FIPS.I am pretty sure it's NTFS. :-/Hmm... I'm not sure it's possible to downgrade to FAT. Are you up for a full REINSTALLATION? If not, PartitionMagic may be the WAY to GO. |
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| 5178. |
Solve : Missing MSDE.DLL? |
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Answer» Hello, When I go into my e-mail I get [Outlook Express could not be started because MSOE.DLL could not be loaded.] Running Windows 98SE...IE #6.....OE #6 Thanks, John I think you probably mean MSOE.DLL? If so, Add/Remove Programs>Internet Explorer>Repair. MSDE.DLL is a component of Visual Studio.You are RIGHT, it is MSOE.DLL. I went to Add/Remove, but there isn't any internet explorer. JohnWhat OS and version of OE do you have?Please refer to my first post. Try to explain it better. Thanks, JohnSorry about that John..... I'm trying to do too a hundred things at once. You can download it [highlight]here[/highlight]. Please LET me know when you've got it so that I can remove it. BTW, it lives in C:\Program Files\Outlook Express.Ran windows update. Now it says the same THING, except it has MSOERES.DLL, could not be loaded. JohnTry running the IE repair tool. Go to Control Panel, Add/Remove Programs, find Internet Explorer and Internet Tools, select it and click on Remove. The next screen will give you 3 options; select Repair and proceed.I tried IE repair tool.All it said was IE 6 Cannot be repaired.Thanks for all your help. I now have it working properly. Thank You All, John GodI thought that this may happen and had all the necessaries archived ready for you. How did you fix it?I went into Microsoft SUPPORT and downloaded Internet Explorer #6. Thanks again, John |
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| 5179. |
Solve : trouble with defrag and chkdsk? |
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Answer» Hi, when I try to defrag I get this error. |
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| 5180. |
Solve : resolution problems? |
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Answer» okay so i turn on my computer about 2 weeks ago and for some reason my resolution is *censored* up. i dont know HOE to fix it and it slows down my computer greatly. how do i solve the problem?FIRST thing .....have you scanned you pc for malware ? |
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| 5181. |
Solve : System lockup, can't restart, can't shut down? |
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Answer» For the last 2-3 months, all too often my system will lock/freeze up . . . random program(s) running, online or offline, or just idle . . . hard drive write light goes into a steady slow on-off CYCLE . . . Ctrl-Alt-Del doesn't work, reset button on PC doesn't work, power off button on PC doesn't work . . . only recourse is to pull the PC power plug. Reconnect in couple minutes, punch PC power button on & system starts. May or may not get warning window that Windows is checking the file system on one of my drives; if so, files (so far) get Window's ok & I'm back in business until the next time - - which may be minutes or hours or days. Running Win-XP (all current updates) on Pentium IV ; 256Mb RAM; lots of FREE disk space on all drives; defrag, virus & spyware scans are run religeously; have not added any new hardware recently. |
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| 5182. |
Solve : popup balloons over icons? |
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Answer» How can I stop Windows from offering those annoying pop up balloons over every icon that my pointer rests over on my Task Bar and Quicklaunch? Warning: Quote The xp-AntiSpy version 3.95-2 is available for download. It fixes mainly the ability to modify the connection limit wich was not working since the last Windows Update from 2/16/2006. |
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| 5183. |
Solve : OUtlook Signature?? |
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Answer» Hi. I'm a newbie. Thank you! However, once I open the "Tools" there is not an "Options" listed. My outlook is opened through web access. Does that make a difference?I think it doesn't make difference. What version of Outlook? the latest, I'm assuming. It's for a Harvard employuee email account Quote Thank you! However, once I open the "Tools" there is not an "Options" listed. My outlook is opened through web access. Does that make a difference?Outlook definitely has Options on the Tools menu. Exactly how do you open Outlook? "... through web access" MAKES to sense. Do you have Microsoft Office (the office suite with Word, Excel, Outlook, PowerPoint, and maybe Access)installed on your computer? What version of Office is it? |
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| 5184. |
Solve : XP start up hangs after RAM installation? |
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Answer» XP is hanging when starting up after installing new RAM for Dell Dimension 8300. I've tried going back to just the old RAM with no luck. Safe Mode works fine and has been keeping me going for now. It shows the new RAM and I've tried programs to test it and it seems to be fine. System Restore hasn't helped any either. Starting up with boot logging it appears to stop loading DRIVERS at this point: What RAM and where did you get it (be as specific as possible!) REMOVED and reseated. It is recognized in the BIOS. Ran memtest on each sets of RAM as well as all of it without any errors. I got the RAM from DELL. I got 2 512MB DDR 400MHz non-ECC that was recommended for my system. the system already had 2 256MB sticks in it. They are installed in the right ORDER as well. I did add a new DVD burner and Firewire card last weekend, but the computer had been working fine after that. I had also done a BIOS update, installed Nero that came with the DVD burner and Ulead Video Studio that cam with the Firewire card. This was all a few days before installing the RAM and everything was fine. Thanks for the help so far. I appreciate it very MUCH. |
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| 5185. |
Solve : Help! Newbie here with a hijack This log fil? |
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Answer» Logfile of HijackThis v1.99.1 |
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| 5186. |
Solve : Windows registry infected - please help!? |
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Answer» Hi! I am first time in this forum and looking forward to TALKING with everyone! "Message from Microsoft to inform you about virus detection on date and time. Critical System Error! The windows registry appeares to be infected. Please go to www..regfixes.com to scan and repair the system registry."[/b] Think about it ........Why would MicroSoft send out a message directing you to another site.......!!!!!!!!!! Carry out the procedure outlined by Backdated ....... dl65 sounds like uve been infected with malware. microsoft would definately NOT forward u to a site unaffiliated with it. btw..what does dl65 mean??? |
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| 5187. |
Solve : Re: Viewing Video clips in email? |
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Answer» What Email service do you use? It's likely that the SPAM blockers don't want you to play it STREAMING. Also, embedding video clips on most Email services is difficult and requires a BIT of HTML in my EXPERIENCE. |
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| 5188. |
Solve : new disk - oops? |
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Answer» That disk upgrade may not have been the best of ideas. |
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| 5189. |
Solve : restore corrupt files? |
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Answer» HI can you please suggest how can I restore my impt. files that were corrupted and CANT be OPENED on my external HARD drive without buying those expensive program. Thanks in advanceYou can try a SEARCH for "data recovery freeware" but I've not come across any really useful free programs. |
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| 5190. |
Solve : Hyper terminal help!? |
| Answer» LOL i like canadians they are COOL.....s.koreans on the other hand are............LETS not go there!!! better quit while I'm AHEAD DL eh ? lol | |
| 5191. |
Solve : Outlook Express, Folder Could Not be Displayed? |
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Answer» Soybean, leave a copy of message on the serverRight below that there is a box where you enter how long you want the messages to be stored on the server .....what setting do you have ? Unless I'm wrong ....the max is 100 days dl65 Quote Soybean,OK, yes, that makes sense. How MANY days do you have set there? Does it make sense that you would accumulate 4,000 messages, based on the number of days you have set in OE? Can you tell whether a LOT of spam is running that message count up quite fast? With your ISP, do you have any spam filtering options that STOPS certain spam and directs to a folder other-than your online Inbox? |
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| 5192. |
Solve : Standard Subject Field in Outlook? |
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Answer» Can ANYONE help with creating a button to insert a standard phrase into the Subject field of an Outlook 2002 EMAIL message? For instance I want to be able to insert "INTERNET-authorised: " when I email onto the Internet instead of the company LAN. |
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| 5193. |
Solve : Help with reinstalling Windows XP Pro? |
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Answer» I have an Hp Pavilion 504n that came with Windows XP Pro pre-install. The COMPUTER has a 40GB drive that the OS is using. I want to resize the drive to CREATE some partitions. The partition in which the OS is install is taking the whole hard drive space. If I delete the partition, I know I have to reinstall windows but this is where the problem is. The problem that I have is that I don't have a key that I need in order to install the OS or the cd. I tried some tweaks on how to get the key but they didn't work. The computer has a partition of 35GB [which is C:] and another EXTRA partition of 5GB that says [HP_RECOVERY D:]. When I explore the D: drive there are no files, even when I go to the folder options to select the "show hidden files and folders". Eventhough when I double click the D: drive a pop up windows appears displaying the following message: |
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| 5194. |
Solve : Desktop icon in quick launch? |
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Answer» I'm really ashamed but I cannot remember how I managed myself to put a desktop icon in the quick launch bar. |
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| 5195. |
Solve : Registry Tweaking!!? |
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Answer» Hello guys. |
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| 5196. |
Solve : Help menus will not open? |
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Answer» In every program that I have (eg. Outlook Express, McAfee, Internet Explorer, |
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| 5197. |
Solve : Excel: Deleting content of 1 sheet off another? |
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Answer» I have got 2 excel sheet. Both have the same formatting and column HEADING etc. Lets call it Table1 and Unfortunately, the data is not sorted and table1 has over 60000 entries and table2 has around about 5000 entries.Sorting in Excel is fairly easy. The Standard toolbar has two BUTTONS - Ascending and Descending - for quick sorts. More advanced options can be found under the Data menu. |
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| 5198. |
Solve : Installing a program/Windows Installer? |
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Answer» Okay, here's the deal. This started to happen after I installed Windows XP Professional (previously I had home edition). First, the resolution was very low, but it FIXED itself somehow. :-? Now, however, every time I start up the computer, it tries to install this "Photo Gallery," which it claims is on a disc. :-/ I don't think I have anything like that on a disc.... |
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| 5199. |
Solve : Diplay Reversed? |
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Answer» Dear FRIENDS, |
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| 5200. |
Solve : e-mail attachments? |
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Answer» i suddenly find i cant open e-mail attachments in my hotmail. |
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