This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 6301. |
Solve : Tower and Monitor are NOT cooperating!? |
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Answer» I have a personal computer that my family uses for games, school work... The other day a little box showed up in the right hand corner saying something about not enough power for a usb connection. Then the monitor when off and I haven't been able to get it to come back on. I disconnected all of the usb cables and tried that. Nothing. I PUT the personal monitor on my business computer and the monitor works fine. It has to be something in the tower. Has this happened to anyone else? I live in a very small TOWN and trying to find someone to look at the computer is almost impossible. The tower seems to be working. When I turn it on there are no weird noises and it comes on smoothly. If anyone can offer some advice I would appreciate it. My family is now using my business computer and it's driving me nuts! Thanks, t.l.k. Just one. Oh Snap. ___ I'll attempt to be helpful now. Try unplugging the power source, and THEN holding the power button in for a good 30 seconds or so. Then plug the power back in, and try turning it on. Or, borrow a video card from someone and install it. -rockIf you try a video card, it will have to be a PCI card. That computer has no AGP slot, per HP Pavilion a705w Desktop PC - Product Specifications |
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| 6302. |
Solve : WinXP Upgrade question? |
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Answer» Is it possible (and legit) to install a RETAIL UPGRADE VERSION of WinXP on a new build, as long as I have a legit Win98 CD for verification? |
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| 6303. |
Solve : WIN 98 problems reinstalling? |
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Answer» Hello, I am trying to re install win 98 on an IBM Thinkpad. I have a boot up DISC and the Win 98 CD. Heres what happens. I load the disc and then install from the cd and when it goes into the actual installing of Win 98 set up this pops up. |
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| 6304. |
Solve : Lost windows!? |
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Answer» Hi |
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| 6305. |
Solve : Backing Up Registry? |
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Answer» I have WINxp Home Edition so I don't have the Windows Backup Utility feature which I BELIEVE is included in the Pro Edition only.I have an external hardrive and periodically I would LIKE to back up my registry. What's the best way of doing this?SEE How to Use the Backup Utility to Back Up Files and FOLDERS in Windows XP Home Edition. "The Backup utility is included on the Windows XP Home Edition CD-ROM in the ValueAdd folder. To use Backup, you must install the utility manually."Can I do a manual backup without using the Windows Backup Utility?ACTUALLY can't you do it by going to, start->run->type "regedit", then right click the my computer drop down, then click export. It should then be saved as filename.reg. Hope that helps. |
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| 6306. |
Solve : 8.3 filename under XP? |
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Answer» How do I find out what the 8.3 filename is of a file under XP? I know that under 98 you COULD easily find it in the PROPERTIES (or sometimes just by hovering), but that doesn't work under xp. |
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| 6307. |
Solve : I need a firewall. Not zonealarm.? |
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Answer» Zonealarm is great.. i love it.. but sadly i must part from it because vsmon.exe continues to use 100% of my CPU when uploading files.. to anywere on any browser.. if somone knows a way to fix this enlighten me. but otherwise is there anything just as good or better for free?This seems to be a common problem with more recent versions of ZoneAlarm. Are you using 6.5 or greater? One THING you can try is... |
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| 6308. |
Solve : Huge format? |
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Answer» This is the first time I have posted on a forum, so please forgive any lapse in etiquette. |
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| 6309. |
Solve : Some website work others DONT!? |
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Answer» I have a problem that I desperatly need fixed heres the DEAL: Ps- I reformated computer the get the internet working before when i had this problem but there were other reasons beyond that as to why i needed to reformat. This could be part of the issue...can TOU be more specific ? ?I had a trojan but thats long gone and my computer is healthy I just dont get this at all. Only websites like MAIL or my college courses websites dont work. However they are perfect on my roomates pc.Are you running a FIREWALL on that machine ? ? |
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| 6310. |
Solve : D Drive Disappeared? |
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Answer» My brother's pc, running XP is missing its D Drive. We determined the problem to be related to this: http://support.microsoft.com/kb/285910. Roxio was messing things up, disabling the D drive. So I found a program which eliminated roxio off of the computer, figuring that without it, the d drives would not be blocked. But the D drives have not come back. |
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| 6311. |
Solve : Word always in safe mode problem? |
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Answer» Hi Friends, Search yourDefinitely try this. Your NORMAL.DOT may be what's causing this problem. Uninstalling Word does not remove the NORMAL.DOT file. Thus, if you uninstall Office and reinstall it, Word still uses the old NORMAL.DOT file as it's default template for a new document. So, find your NORMAL.DOT and delete it. The next time Word is started, it will create a new NORMAL.DOT file.I have done a repair install 3 TIMES already. And also have run detect and repair for 3 times. no result. Normal.dot files, how to find out please? I run search, but detect non. need more help please. JeremiahIt's probably in "C:\Documents and Settings\username\Application Data\Microsoft\Templates\Normal.dot" if you're using Windows XP and Windows is installed on drive C. Substitute your actual username for username. Exactly how did you use Search? It should find the file. Did you select My Computer as a starting point or something else? Are you including sub-folders in your search?Unfortunately, I dont have username folder/files, so how, Please. Anyway to get NORMAL.dot from run command? I will be back in this forum only on next thursday. I hope u all can help me sort out my problem. Thanks everybody. JeremiahNo, you can't get NORMAL.dot from run command. What version of Windows do you have? When you installed Office, did you accept the default location for the install PROCEDURE to install Office?Yes, It is Windows XP Home Edition. I did use the default install place and even use different place as I was recommanded. Looks like noone can give me what to do next. Anymore please? Thanks Hopefully your help. You need to find Normal.dot. Period. When you use Windows Search, begin with My Computer and include system folders, subfolders and hidden files and folders. Quote Yes, It is Windows XP Home Edition. I did use the default install place and even use PAY attention. |
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| 6312. |
Solve : mshta.exe ??? |
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Answer» I'm running Windows 2000 Service Pack 4. |
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| 6313. |
Solve : Little Boxes What R They ?? |
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Answer» [size=18]HEY, YOAH ! !.,,WatchhhaMaGooo!!!!!![/size] If I ever have children, please stay away from them.Eh?Sorry, I was referring to Jp's very odd energy. Heh.I see. Thought you were referring to me. Too much sugar, Jp? Edit: My posts = 1991, the year I was born. No no, sorry for the confusion. And man...you're younger than my little sister. You TOTALLY make me feel old. Ha.Jp.... to answer your question ( while everyone else is busy talking to each other) the little boxes mean that your PC DOESNT have the correct font to display what was written on those pages.... you'll have to look at them online again to see what they wrote, COS the font comes with the page and when you go offline the font is no longer available. Quote I see. Dude, you're younger than me! Quote Jp.... to answer your question ( while everyone else is busy talking to each other) the little boxes mean that your PC doesnt have the correct font to display what was written on those pages.... you'll have to look at them online again to see what they wrote, cos the font comes with the page and when you go offline the font is no longer available.Quite possibly. That's why I asked exactly what was saved. Could be fonts, could be the wrong format. I doubt a web page would NORMALLY open in Wordpad. Quote QuoteLet's not get into a discussion of ages here, I'm younger than most people here but I prefer people to treat me as an equal rather than a child.I see. Actually, I was surprised how many people were quite young, I ran a poll a while back on the subject. Quote No no, sorry for the confusion.Methuselah. Nine Lives Here Folks. Quote Nine Lives Here Folks.Hehe. Meanwhile, Jp has been abducted by aliens and is entertaining them in a mask . . .Has nothing to do with fonts...you are trying to view a system file in a word processing program.That's what I figured, or something else in a program . . . Quote could be the wrong format.Looks like that for me when I try to open something like a program in Notepad or similar.Hi ! Everyone, I'mm Back. OK ! Ok! I'll admit I was acted about three , teehee , (3) sheets. But, . .remeber we're talking about little squares>>>>>>!!! Dahh!! Mr. Old Guy !! Yes, it all happened again today, I saved a search result, it was, SEARCH RESULTS ================ NAME IN FOLDER SIZE TYPE DATE system32 ETC...... Then I filed it in Documents as WXP allowed me to save it. When opening it you know the rest. Thanks for trying Sorry about that pre-Week-end Blizzard. Jp |
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| 6314. |
Solve : Help - Stop: cooo21a {Fatal System Error}? |
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Answer» I ran the chkdsk /r also. the chkdsk /p sometimes showed a problem and sometimes didn't. However, I also ran the diagnostic disk that came with it - it is a dell dimension 4600c - and it gave ne an error message of: |
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| 6315. |
Solve : stuck in loop? |
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Answer» Hi all |
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| 6316. |
Solve : Error RUNDLL? |
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Answer» Hi everyone, |
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| 6317. |
Solve : SMART failure predicted? |
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Answer» Okay so I did a chkdsk and my laptop is runing. I think i had some corupt files from removing the battery from the back. But now when i turn on my laptop i get a black screensaying... Warning: immiatly back up your data and replace your hard drive. A failure may be imminent.Take that warning seriously. If you don't have your data backed up, do so immediately and be thinking new hard drive. See Self-Monitoring, Analysis, and Reporting Technology, or S.M.A.R.T for some good info on SMART. I don't have a lot of experience with laptops but I'm wondering whether you used improper procedure in removing that battery, which may have caused damage. how do i back up my data??? and how much are gateway hard drives?!?!? and could my harddrive be bad but yet my computer running perfect?? likenormally. yes i did remove it the wrong way at frist it wouldnt start then i put the boot xp cd in it and scan disk and it SAYS it recovered alot of problems i did to it but maybe it lost alot of data? hmm i suck at computer sorrySoybean is right--you should immediately back up your data. Thankfully, your laptop is still running, I got this message and could not get into windows to back up my data at all. There are alot of ways to back up your files. If you have a CD or DVD BURNER, you can back up your files to a CD or DVD. You can also get an external hard drive, which hooks up to your computer with a USB connection, and you can back your data up to that Here is some general info about external hard drives: http://www.wisegeek.com/what-is-an-external-hard-drive.htm Good luck.Backup by burning to a CD or DVD, copy or backup to an external hard drive or, for a small amount, to a flash drive. [Edit: Ah, I didn't see lapprincess' post before I posted.] A replacement drive does not need to be a Gateway. In fact, your current drive is probably not made by Gateway; I don't believe Gateway makes hard drives. The major hard drive makers are Western Digital, Seagate, FUJITSU, Hitachi, etc., as you can see at Notebook, / Laptop Hard Drives Deals, from newegg.com. If you LOOK elsewhere, be sure to get a 2.5 inch hard drive, since you have a laptop. DESKTOP computers use 3.5 inch hard drives. Even though you computer may appear to be running normal, if you see that warning everytime you start, again, take it very seriously and be prepared for a total hard drive failure to occur at any time.Am I correct in my assumption that you need to take this to a repair person as you have never done this before? If you have important data that you need to retrieve and no geeky friend to help, that may be the wisest thing to do the first time. Great minds, Soybean, haha. When my hard drive died, I had no idea who the manufacturer was, so I just replaced it with a Hitachi 60GB one (2.5" is the size you need for a laptop). Here's a similar one to what I got (made by Seagate rather than Hitachi): http://www.meritline.com/60gb-seagate-momentus-5400-2-5400rpm-ultra-ata-100-12-5ms-8mb-cache-hard-disk-for-notebook.html I'm not very mechanically inclined, and slightly computer illiterate when it comes to anything having to do with hardware, but with some time and effort, I managed to replace the hard drive myself. Here are some general instructions to give you an idea of the process: http://www.cmsproducts.com/pdf/driveremoval/510141.0%20(HP(CQ)%20Universal).pdf Of course, it could be different depending on the kind of laptop you have. Doing it myself saved a ton of money, but if you don't want to attempt this yourself, places like Circuit City and Best Buy can to the repairs. (GX1-Man posted before I finished writing this).i have a 6 month old gateway mx6441 so it might be expensive huh? also.. im tring to back up my computer i have some dvd-r 's laying around... that will work. and i have alot of pictures and songs on my computer will that take alot of disks to put on? and all i really care about are my pictures, songs, my interenet explorer favorites, and some programs will i have to make one disk my gatway stock prgrams and one disk my pics and my songs and stuff?I would hope that a 6 month old machine is covered by warranty. Try to call the store you bought it at or the manufacturer to see if they can help.forgot to mention that.... i bought it off my friend that just went to collage in france. the warrenty not good for me Ok, DVD-Rs can hold alot of information. Whatever information you want to put on them is up to you, it will be easy to access the data on them, so it doesn't matter if you put pictures and songs together on the same disk. I'm not exactly sure how much data one DVD-R can hold, but if you have a few of them, backing up all the pictures (these are usually pretty small files) and songs should be no problem. :exclamation I'm not sure about backing up programs though. If you have the original software for the programs (like the disk you put in the disk drive to install it), you can just re-install the programs; but this is a question for someone smarter than me. |
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| 6318. |
Solve : formatting C: with xp professional? |
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Answer» I received a dell laptop from the school DEPARTMENT a while ago that they ended up letting me keep. However, since I don't have an administrator's password I can't do anything with it. I want to format the hard drive and start over, but I don't have "sufficient privileges." Contacting the administrator is out of the question seeing as they were LAID off. I also don't have the XP professional cd, but I do have the product key. try the following steps to get in as administrator : I'm getting an error message, after it asks me for the new password it says "SYSTEM Error 5 has occurred, Access is denied."Is this a laptop password or a Windows password? Quote Is this a laptop password or a Windows password? Pretty sure it's a windows passwordIf it is a laptop password, you are PROBABLY SOL. If it is a Windows password, you would need a real XP CD to load Windows again. Quote If it is a laptop password, you are probably SOL. SOL? Well even if I can't re-install windows I still want to be able to format the hard drive and maybe get another copy or a different OS.Please post the service tag of the machine (it is on the outside of the case) so we can advise further. System error 5 indicates the computer can not log on to the original domain server (at the school). http://support.microsoft.com/kb/555644Once you get an OS disc, just get a big magnet near the harddrive....;-) Quote Please post the service tag of the machine (it is on the outside of the case) so we can advise further. Here it is: BCZ8741 Quote Once you get an OS disc, just get a big magnet near the harddrive....;-) Not particularly sound advice as magnets can throw other components out of whack... Try and stick to known working methods for advice on other people's equipment. Quote Once you get an OS disc, just get a big magnet near the harddrive....;-) Please read the rules about replies not worsening a user's situation. To original poster - No magnets. Bad advice. That's a fairly new machine. They just gave that to you? Here is some info about it. Just input your service tag number: http://support.dell.com/support/topics/global.aspx/support/product_support/en/product_support_central?c=us&l=en&s=gen&~ck=ln&lnki=0 the wink didn't tip you GUYS off? Of course a magnet's a bad idea.But if someone isn't very computer savvy, they might not realize this. |
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| 6319. |
Solve : Fire wire does not detect camcorder? |
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Answer» Just purchased a Dell XPS 410 in December 2006 with fire wire. |
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| 6320. |
Solve : Troubleshoot modem? |
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Answer» Hello Computer Guys, |
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| 6321. |
Solve : windows xp need help asap? |
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Answer» Hey guys i am new to this!! But I need help! I have a gateway laptop. MX6441. 2005. Windows xp. And iv been using it fine for 3 months. I have norton virus and spy sweeper on it so i dont htink i have a virus. Now my laptop froze so i turned it over and unlocked it and took the battery off then i put it back on THINKING it woul drestart... because it useally does. nope not this time i get a black screen saying... P.S. Have you tried this? You need to, it could work, especially if the problem stems from a windows update. -rockokay so i got a bootable windows xp disk and its doing the scan disk now... now i am not home but i left my laptop home scanning ita taking hours so most likely it is fixing my errors because ithink i corupted some of my files. .......... now when this scan is done in mos dos thing ........ do i have to be on my coimputer when its done or is it okay i left it runing the scan and the screen should be there when i get home ( i kept my charger on it)You should be good to go as long as you left it plugged in. Screen should be there when it is done scanning.It might need your input to continue (not sure) so it might not be "done" but it should be fine regardless. Is it a Media Center disc? |
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| 6322. |
Solve : PC REALLY SLOW!!!PLZ HELP!!!? |
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Answer» I have just installed windows xp sp2 again due to viruses and infections There's an echo in here today... ECHO!! Quote QuoteThere's an echo in here today... Hello-ello-ello-ello. LOL Hey...ey...ey...ey.......have you tried magnets on your hdd? Quote have you tried magnets on your hdd? Hahahha, I got reprimanded for saying that. Nice. I ASSUME you were joking. Please be joking. -rock edit: P.S. spirit of rap, don't try this. |
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| 6323. |
Solve : Adope Flash Player Trouble? |
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Answer» WHENEVER I TRY to watch a video on YouTube, it says that either my Javascript is turned off, or I dont have the latest version of Adope FLASH player, but when i go to see if "active scripts" is enabled in my internet options, it says it is, and whenever i go to the adobe site, it says i already have the flash player 9 INSTALLED, so why is it saying that if everything is right?What browser ? ? What OS ? ? What happened prior to this ? ? |
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| 6324. |
Solve : vpn :s? |
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Answer» What is a vpn and what dose it do.A virtual private network (VPN) is a private communications network often used within a COMPANY, or by several COMPANIES or organizations, to communicate confidentially over a public network. VPN traffic can be carried over a public networking infrastructure (e.g. the Internet) on top of standard protocols, or over a service provider's private network with a defined Service Level Agreement (SLA) between the VPN customer and the VPN service provider. |
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| 6325. |
Solve : Help! All of my family pictures are gone!? |
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Answer» I have been downloading pictures from my digital camera for a couple of years. All of a SUDDEN they have disappeared! Does that mean they are gone forever, or are they STILL in my hard drive somewhere that can be retrieved? |
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| 6326. |
Solve : Copy files only? |
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Answer» Win XP Home.
HEY presto... that should do the job Well, how 'bout that...someone did prove me wrong. Very good idea, Neil.Neil - Thank you, that's an absolutely brilliant way to do what I wanted and with your instructions I got it right first time using Winzip. If I lived anywhere near you I'd come round and buy you a pint at your local. Cheers WoodmanDon't worry, I'll travel to yours If it involves a pint or THREE neil and i have both been known to do road trips...Hey, quit stealing my free beer. |
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| 6327. |
Solve : Automatic Log-off no longer working? |
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Answer» After my first problem was fixed so quickly and easily, I thought i would try and get an answer to problem number 2. I use xp pro and have 3 users, me, my WIFE and my daughter. Up until about 3 weeks ago, if any of us was logged on and walked away without logging off, the PC would revert to the user log-on screen after a period of inactivity. The screen would go blank and when you wanted to go in again you had to logon. Now, when you WALK away the screen goes blank but the last person using the PC is still logged on. I wanna revert to the other scenario. Can you tell me if this is a Windows thing or do I need to get into the BIOS?? TIA for your helpIt is strictly a Windows thing.Ok...... so how do I fix it pls??As I see it, this issue is easily resolved by going into desktop properties. Go to the screen-saver tab and click on power settings. While in that window click the advanced tab and check the option that reads: prompt for password when computer returns from standby. |
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| 6328. |
Solve : Media Player 9 won't play audio on certain mpegs? |
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Answer» Hello, Download Microsoft codecs from here http://www.microsoft.com/windows/windowsmedia/forpros/format/codecdownload.aspx I downloaded the codec package from the Microsoft website, but the same movie files still play with no audio. Any other ideas what could be up? Thanks.Where did you download the codec pack mentioned in your original post? What protection do you have? Quote Where did you download the codec pack mentioned in your original post? What protection do you have? This was really stupid. I don't remember where I downloaded it (maybe free-codecs.com) or what it was called. I have AVG 7.5. Thanks.Free-codecs.com seems to check out with SiteAdvisor, so if that's where you got it from, you shouldn't have anything to worry about. Did you download the K-Lite Codec Pack? If not, give it a try and see if it helps. If you're still having trouble, you just might have to update your PLAYER. |
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| 6329. |
Solve : Windows XP only boots halfway then restarts? |
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Answer» My wife's computer gets to the windows xp splash SCREEN where the loading bar is going then immediately goes back to the bios startup then gets to the splash screen again and does the same thing repeatedly. The hard drive and all other internal hardware is working fine from a visual and audible standpoint. Please help with any advice.Have you tried Safe Mode? Start pressing F8 over and over so that when the Bios screen ends you are clicking F8. If you get in choose the option for System Restore.This error may occure for various reasons, if SafeMode doesent work: |
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| 6330. |
Solve : Booting problems-keeps restarting? |
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Answer» Hey guys i accidentally pulled the plug from the socket (wall) and i get the usual 'windows could not start properly' message and the three links-safe mode, safe mode with networking, safe mode with BIOS, last working config (or something) and start windows normally, i try enter any of these, it gets to the windows loading page then restarts and goes back to the 'windows could not start properly' menu, no matter how many times i click any of these they do the same thing over and over again. |
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| 6331. |
Solve : Folder "My Computer" wont load? |
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Answer» Whenever I goto "My Computer" it has the little flash light icon looking for files. But it never finds anything. I left my computer on overnight hoping that it would show in the morning and it was still looking. Is there any way I can fix this?Need...more...info...gasp No virus or spyware protection. Definitely a bad idea... AVG Free AdAware SpyBot AVG Anti-Spyware (formerly Ewido) CCleaner As the above are all Free there are no longer any excuses... As to the My Computer issue go to Start / Run and type in sfc /scannow and hit Enter...have your XP CD handy...whenever i type sfc, the cmd window pops up for LESS than a second and goes away.. nothing happens.He wants you to type in the whole "sfc /scannow" in the command line, including the space.You may need to open a Command Prompt screen first and then type in sfc /scannow. That method avoids the quick disappearance. OK Start / Run type in cmd and hit Enter... at the prompt type in sfc /scannow and hit Enter...I had this happen after a loss of power - TOOK out one of my hard drives. This caused the overall system to slow down and My Computer took forever to appear. Try looking in your BIOS (usually DEL or F2 at bootup) configuration to see if it recognizes all drives connected, if not you may want to try reconnecting the missing device or try another cable if you have one. Might try also to boot only with the OS hard drive plugged in and then verify if My computer acts any better. If so, your system is having trouble SEEING the disconnected drive. I have also seen specific ports fail on the motherboard (specifically after a power loss), might be worth trying each one at a time to see if problem goes away or not. Hope that helps Quote I had this happen after a loss of power - took out one of my hard drives. This caused the overall system to slow down and My Computer took forever to appear. Yes, it´s possible that this evil can be made cause the BIOS. One time it matters to me with a little cut of electric energy. In this case, nor F2 nor DEL enable me to go into my BIOS, and the screen showed a error messaje that " don´t find NTRL" (a lot of explanation, yeah!). I might to get my other PC and go to the big NET for information. And I read a lot of pages about NTRL, and afterwards the best solution, get out the BIOS battery, count from 0 to 10, and get in the BIOS battery, and the error and problems dissapeared. Try this if you can´t go into the BIOS settings and if not possible or don´t know how, open your PC and get out the battery for ten seconds, put it into again and try to start and test the My PC search. Greetings. HARLEQUIN. And now we have gone from bad to worse......taking out the battery is the same thing as loading defaults in the bios, except for the fact that taking out the battery resets the system time. It's ment for situations where your system doesn't even make it past the self-check stage (the beep UPON start-up, right before the bios options) so you can't even get a chance to get into the bios. A lot of the time if you can't even do that, one of your big 3 (RAM, Motherboard, Processor) is already fried. Overclocking is a terrible thing ... at least if you've got a newbie sticker beside your name like i do P.S. Most manuals etc will recomend you take out the battery for literally hours, but really the ammount of time you need is closer to 5 to 10 seconds (I'd recommend 30 seconds to be on the idiot-proof design side).And now from bad to worse to overclocking.... pt, Harlequin and lasherz let's keep the diagnosis at a realistic level and move step by step. |
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| 6332. |
Solve : I need more RAM for WXP Home? |
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Answer» Hello Computer Guys, |
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| 6333. |
Solve : Auto Fix to Enable the Windows® Updates? |
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Answer» AUTO Fix to Enable the Windows® Update Service Is Inactive I have recieved the following instructions to activate the Windows updates from my PS ; The Auto Fix allowing AOL® Computer Check-Up to update the Windows® XP operating system will be inactive for one of two reasons. After trying the first solution, check to see if you can run the Windows Update Auto Fix. If the Windows Update Auto Fix is still inactive, continue to the next solution to resolve the issue. Solutions First try this; LOG on with the Administrator User Profile Log on With the Administrator User Profile User profiles with administrator rights have access to additional features on your computer. To log on with an administrator user profile: 1. CLICK the Start button, click Log Off, then click the Log Off button. 2. Click the Administrator icon. 3. In the Type your password box, type the Windows administrator password, then tap the Enter key on your keyboard. I have gone to the log off and have tried this, This does not seem to work for me, as since I have had the computer, there are two users listed but I am the administrator and the first and secons user although I only use one log in. I do not use a password, to log in but I do not know what they're getting at, can anyone tell me ? Jp ===================================================================================== 3. Using the AOL Premium Computer Checkup, When downloading AOL Firewall, I get a message box that reads the following; Your computer does not meet the minimum system requirements to download and install the AOL Safety and Security Minimum Systems Requirements; 128 MB Ram, 150 available Hard Disc Space, 300 Mhz Processor Supported Operating System Windows 2000 or Windows XP. My system is as follows; Systems Microsoft Windows XP Home Edition Version 2002 Service Pack 1 Registered To: Jp PID-55277-OEM-0011903-00101 Manufactured and supported by Compaq Computer Corporation Microsoft Windows XP Home Edition Version 2002 Service Pack 1 Compaq Presario 4403US Intel(R) Celeron(TM) CPU 1400MHz 1.40 GHz 128 MB of RAM Browser D Microsoft Internet Explorer Version 6 JP ........ [highlight]Why have you not D/L SP2 ?.......... [/highlight]If my memory isnt failing me you said you have a legal XP/SP1 Home cd ........ and yet you are still grasping at STRAWS trying to get SP2 ....... If you machine passes the WGA test then your good to go ...if it doesn't, go out and purchase one and most of your issues will go away . BTW , the article you are refering people to was written in 2004 ...... Some of the things mentioned in there have changed . dl65 dl65, You are up on things, I will say that, I did not mean to be misleading, . . I did D/L WSP2, but I am having issues as stated, I have found out that the updates, that have been installed are not active I have contacted both AOL and MS, and am now waiting for some feed back, I can tell you I did go to the MS D/L site and the first thing as I remember they do a search of your computer to determine what critical upgrades they will reccomend, I did that and down loaded presuming that I was going to receive the SP2 D/L, I was sure that it was down loaded. I do know that in A/R there is a list of Security (correction), Updates for Windows XP, and updates for Windows XP, and a long list of Windows XP Hotfixes, and a single Windows XP Hotfix (SP2) Q819696. I have hesitated to do another download from MS for this, and have been trying to get someone to understand this. I searched WGA in CH Dictionary but could not find it. I'm not sure what BTW is either. I will delete the previous reference. Is it possible that the updates I am seeing are not part of the SP2 download and that the D/L somehow did not happen ? Jp Jp....... Again , if my memory serves me , I told you about the "Q819696. " back in Jan......... That doesnt mean you have SP2 installed ....... First things first ....... [highlight]"BTW" = by the way .....[/highlight] [highlight]GWA = Windows Genuine Advantage[/highlight] http://www.microsoft.com/genuine/ have a read ...this explains it in detail. Quote I did that and down loaded presuming that I was going to receive the SP2 D/L, I was sure that it was down loaded.There would have been a list of all the updates for you to view and to select which ones you may not have wanted ........ was SP2 on the list ? ( If you tried to D/L it and it failed for any reason, it will show up in the update history as having failed .) Quote I have found out that the updates, that have been installed are not active I have contacted both AOL and MS, and am now waiting for some feed back,....[highlight]please explain what you mean by all the updates are not active .[/highlight] dl65 dl65, I have just received an em from [email protected], asking me for a screenshot of winver, I sent it although it stated Version 5 SP1, . .I also sent him a recent Hijackthis log. I recall the initial D/L and I know I would have chosen, not to select, as I would not really have known which to choose, I figured if they scanned my computer, what I was going to get was not going to hurt. In any case something went wrong, it may have been that the computer disconnected, during the D/L as I have had issues with a modem selection at times, and I may have checked A/R and saw the updates and thought that they were upgraded,this is also being straightened out. apparently the on board fax, and the upgraded aol version from 7 to 9 and the printer was causing an over ride possibly a call waiting issue that causes the internet connection to close, and so I, will get compaq to detail the modem set up as I am also installing a new printer, multi function and this will take a day or two, but it is going to get fixed here pretty soon. I do recall you mentioning the systems restore on and off I will go back and read the post, I know it is an important issue. Thanks much. Regards, Jp Order an SP2 CD from the mothership they are handy to have....all you pay is shipping. |
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| 6334. |
Solve : To Logon as an Administrator? |
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Answer» I am presently installing software for a PIXMA MP180 multifunction printer. |
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| 6335. |
Solve : Computer will not get out of the BIOS screen? |
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Answer» Hello my computer will not get out of the black BIOS screen where it tells you the keyboard is pluged in and it will not go to the screen other when i PRESS F2 also..Its stuck...I think the hard drive is done. If it is how can i get the info off of it so i can get another hard drive and place the info on it? |
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| 6336. |
Solve : Can't load MS Word or defrag properly? |
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Answer» When I double click on any MS Word 97 document I get a message SAYING Windows cannot find Winword.exe When I try to browse for the document I want it still says it cannot find it. I am using a PC which is quite old - Windows 98. |
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| 6337. |
Solve : Deleted VPN client? |
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Answer» I'm a college student and I really dont know a thing about computers except that the fewer programs you have, the faster the computer goes. So I was deleting game programs and unnecessary things and I ACCIDENTALLY deleted my VPN client!! I have no idea how to FIX this but according to a google search (no idea which site I went to) VPN is something that you need to access the internet in the dorms? I think? I havent restarted my computer yet so I'm pretty sure I'm able to get online until I do restart it, so if anyone could help me figure this out or at least show me where I can reinstall or get my VPN client back that'd be great and I'd be eternally grateful. Really. Please.Have you consisdered a sytem restore to a point prior to the deletion.how do you do that?Is-->This the one you need ?honestly, i have no clue. I think it has to do with Cisco and it had a little yellow lock when i accidentally deleted it. i dont know anything about computers so bear with me. Yes,system restore works. [smiley=thumbsup.gif] Personaly not really a fan of system restore. It works if you've got a basic problem like this. Would never hope to have it restore anything useful though lol. In my experience all it does is make copies of everything . However, it does give you the handy link to undo all of it's evil DEEDS Quote QuoteYes,system restore works. [smiley=thumbsup.gif] So,You dare compare it to Fix-A-Flat ? |
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| 6338. |
Solve : New Motherboard + CPU = Ridiculously Sluggish? |
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Answer» AMD Athlon 64 4000+ CPU Foxconn 761GXK8MB-RS motherboard Corsair 2x512MB RAM Sapphire RADEON X1950 XTX 512MB graphics card Windows XP Pro with SP2 and fully updated in every respect I bought the aforementioned motherboard as part of a double pack which also included AMD's Athlon 64 4000+ CPU. The two items of hardware were installed swiftly and correctly, replacing the two older items and a clean install of Windows XP was thusly undertaken. The first thing I did upon the initial bootup to the desktop (which I noticed was very fast) was pop in the included motherboard CD to install the necessary drivers. The menu instructed me to install each of the supplied drivers in sequence. This I did, with the exception of not installing the SiS RAID, VGA, DirectX 9.0 and USB 2.0 drivers. The former driver was not essential according to the included manual, so I left it out. The VGA driver failed to install due to an error message complaining that the relevant device was "not detected". DirextX 9.0c I installed manually via a burned copy of the latest installation file I made prior to the reinstall, so as to ensure I have the very latest version. I have Windows XP, therefore I opted to enable USB 2.0 support manually. The problem is that since the installation of the drivers (I suspect the IDE chipset driver is the culprit), my computer is remarkably slow for such a high-end machine. From switching on the power button to the desktop appearing, the overall time it takes to fully load up is just under three minutes. The WinFast splash screen at the very beginning of the startup process hangs for about twenty seconds, and the "Loading Windows XP" screen with the horizontally roving blue bar under the icon takes just under two minutes to complete its load. Also an annoyance is the lack of speed from within Windows, once everything has loaded. Programs such as Internet Explorer and games take a while to load (about five and ten seconds, respectively). Perhaps the most irritating flaw of all is that the computer MOMENTARILY freezes for about half a second every FULL second. This particular problem is easily witnessed when I slowly and smoothly move my mouse from one side of my desktop to another (moves, stops for a split second, moves, stops for a split second etc). The freezes are all at very regular one second intervals. It isn't just the mouse that freezes, THOUGH - the whole computer locks up too during this process. For instance, movement in 3D games is jerky and renders the games unplayable and virus scans take about twice as long as they should due to a short half-second pause every second. This does not happen constantly. Usually it only makes its presence known when there is at least two programs running that require substantial resources. As of typing this message, I have Comodo Personal Firewall Pro and Microsoft Internet Explorer 7 running. Even at this very moment, as I scroll up to view the first PARAGRAPH of this message, there are two pauses in the scrolling action. I have Service Pack 2 installed and also every single essential update for my copy of Windows XP. My graphics card drivers are up-to-date and they have also been installed correctly. There is no chance of them conflicting with others as my hard drive was formatted completely prior to the fresh install of Windows XP. It seems to me that the installation of the IDE driver for my motherboard (off the supplied CD) has impacted on my computer's performance greatly. Worth noting is that my current system is slower and more sluggish than my previous one, which included an Athlon 3000+ processor and a very basic Gigabyte motherboard, along with a 128mb graphics card (my current card is superior - see top of message). If somebody could provide me with any pointers which indicate what might be the problem here, I would be very grateful and more than willing to cooperate by trying every solution/method described in a reply. Thanks for your time, Jonathan Storey.Go to device manager --> IDE/ATA/ATAPI controllers, and right click all of them and look in the properties sheet. Ensure that DMA is enabled on every entry there, under Advanced Settings --> Transfer mode. Also, enable DMA in the BIOS if it is not enabled already. It could also be a virus - what protection do you have? How is it in safe mode?Thanks for the reply. All three of my controllers have DMA transfer mode enabled, and oddly enough I could not find any mention of DMA in my BIOS anywhere. I could be wrong, of course but I had a thorough search for about five minutes and could not seem to find any trace of it. I have Avast! Antivirus Pro and Ad-aware Pro/Spybot S&D running on my system currently and all three were run the day before yesterday, immediaterly after installing my drivers. Obviously I won't dispel the possibility of a virus, although I find it very unlikely I have one. Safe Mode behaves in the same manner as standard, although I notice the freezing is less common. It happens in Safe Mode only when programs are loading. In normal mode it occurs both when programs load and when they run. This freezing even happens when nothing is running, I have recently noticed.Sounds like it's not down to malware to me. In the BIOS, DMA can be hard to find. It may not even be there. In mine, I go to settings, then select the drive and choose DMA transfer mode. Like I say, it may not be there, don't worry about it. Safe Mode is usually a little slow, but the fact that it freezes less in safe mode suggests it is something you've done or that loads. Can you post a list of what runs at startup? Go to Start --> Run --> type msconfig and press enter, then choose startup. What is checked there? And do you have the latest Windows updates?Calum, Thanks for the help. I've just unexpectedly spent a fortnight in hospital, so I hope it didn't appear rude that your response to my problem was not recognised. Anyhow, I took the machine to a local computer shop today and was told that my power supply was to blame. The problem was with the video only, as music was playing fine, and my monster graphics card could not cope under the pressure of a mere 300W PSU. I've got a new one installed and everything seems to be okay. The only thing is... is it possible that I have damaged/degraded the overall performance of my graphics card by running it for about a month with an insufficient wattage (450 watt plus was required)? Once again, I really appreciate the feedback. Quote The problem was with the video only, as music was playing fine, and my monster graphics card could not cope under the pressure of a mere 300W PSU. I've got a new one installed and everything seems to be okay.300 wats! Ouch! That is why it is important to include ALL details about a machine when seeking insight into a problem. The power supply is often neglected in an upgrade, or an "el cheapo" is used which can damage other components. Only time will tell. Quote Only time will tell. Oh God, don't say that. I'm in a state of threatening paranoia, believing that my games are performing not quite as fast as they would with a brand new and untouched model of my graphics card.300W is very low for such a highly mentioned machine. You would be much better off with a 450+ at least. 500+ with a bulky video card (or SLI/crossfire). Not saying you need to drop everything and run to the store, but I would never rely on a powersupply included in a case. My personal favorite is Antec. But go to Newegg.com and search around, they've got some awesome reviews about all of them. Then TRY your luck in the store, since high end powersupplies are a heavy thing to ship (the quality of a powersupply can be told, in most cases, by the heavier it is the more quality). Either way you get it, I'd recomend the upgrade. Quote Calum,That's fine, glad you got it sorted and thanks for posting back. That graphics card needed a much better PSU, where did you get that PC from? Your graphics card will probably not have been damaged by running it with an insufficient wattage, don't worry about it too much. Quote QuoteI'd say it should be OK, as long as the PSU you had was good quality.Only time will tell. So just keep an eye on it for the next few weeks/months, see how it's going. If you think it's not performing as it should, Google for benchmarks of the card and compare. lasherz - they already have a new PSU, so they don't need a new one. Nice post anyway though. |
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| 6339. |
Solve : My Compuer Wont Start Properly? |
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Answer» Whenever I turn on my computer, it sometimes doesn't start. It goes through all of that stuff (i think its called bios..) and then just turns black. The little light for the FLOPPY goes on and doesn't go off. That's how I know it's stuck and wont go on anymore. I have to unplug everything (except power and monitor) and it will load. then I can plug it all back in and start to use it. does anyone know what the problem could be? Whenever I turn on my computer, it sometimes doesn't start. It goes through all of that stuff (i think its called bios..) and then just turns black. The little light for the floppy goes on and doesn't go off. That's how I know it's stuck and wont go on anymore. I have to unplug everything (except power and monitor) and it will load. then I can plug it all back in and start to use it. does anyone know what the problem could be? A year ago? How about some details about the machine. See below. hp media center pc m380n. i got an asus x series motherboard so no media center. just xp home. service pack 2. it happened a few months after i got the motherboard. i had a virus and the computer PLACE told me everything was fixed no viruses nothings wrong. but it STILL wont start properly. someone told me it might have to do with the keyboard or mouse or webcam thats plugged in. but that never happened before. do you think it could be the motherboard or something? |
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| 6340. |
Solve : Fatal Errors everywhere - please help!? |
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Answer» Finally decided to buckle down and record some of the errors I've been getting. note: these are not all of the errors I've been getting, only the ones that I've gotten within the last 2 hours of fiddling around. ...The problem all started while playing Everquest. At first it was a Fatal Error from Vol_snap.sys (disabling Sound drivers didn't help) and only when I was in a loading point in the game. ... I did a google for vol_snap.sys and came up with nothing. That tells me you either spelled it wrong, or no one has ever had the same problem you have had and lived to tell about it , or one of the many games you downloaded has a home-grown virus or Trojan horse that is using the vol_snap.sys file in its efforts to infect your system, or steal your personal information, or take over your computer. You can try reinstalling Windows: http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx http://support.microsoft.com/kb/315341 Make sure you read the info at these links carefully before you reinstall. I'd recommend you use only games you purchase in a reputable store from now on.None of my games are downloaded, however, Everquest is a MMORPG so I get UPDATES from Sony.. but I would hope I can trust them to not infect me. Also official packs for Dark Messiah and Steam updates for Halflife 2, other then that I don't download anything non-legit from the internet. Ubisoft, Valve, Sony.. I severely doubt that's the problem. Yah you're right, Spelled it wrong /sigh.. volsnap is correct spelling without the accursed space. It's in INF. seems like a cheesy driver looking in from notepad: [Version] Signature="$WINDOWS NT$" Class=VolumeSnapshot ClassGuid={533C5B84-EC70-11d2-9505-00C04F79DEAF} Provider=%MSFT% LayoutFile=layout.inf DriverVer=07/01/2001,5.1.2600.0 [ClassInstall32.NT] AddReg=volume_snapshot_class_addreg [volume_snapshot_class_addreg] HKR,,,,%VolumeSnapshotClassName% HKR,,SilentInstall,,1 HKR,,NoInstallClass,,1 HKR,,Icon,,"-53" [DestinationDirs] DefaultDestDir = 12 ; DIRID_DRIVERS [Manufacturer] %MSFT%=MSFT [MSFT] %STORAGE\VolumeSnapshot.DeviceDesc%=volume_snapshot_install,STORAGE\VolumeSnapshot [volume_snapshot_install] ; ; Nothing to do (these devices are raw). We just needed an INF ; match so these don't show up as "unknown" devices. ; [volume_snapshot_install.Interfaces] AddInterface={53F5630D-B6BF-11D0-94F2-00A0C91EFB8B} [volume_snapshot_install.Services] AddService = ,2, ; Run the device RAW Quote None of my games are downloaded, however, Everquest is a MMORPG so [highlight]I get updates from Sony.. but I would hope I can trust them to not infect me[/highlight]. Also official packs for Dark Messiah and Steam updates for Halflife 2, other then that I don't download anything non-legit from the internet. Ubisoft, Valve, Sony.. I severely doubt that's the problem. Sony - King of the Rootkits. I would never make that assumption. Sounds like a wipe and reinstall is in order here Alan <>< It doesn't seem that sony is the problem since the 12,000 other people playing the game haven't had trouble as far as I know. However, yah I'll most definately need a wipe. At this point it's in a boot loop and I'm on my secondary computer, which, sadly can't play any game past quake 3 heh. I get my window's disc tomarrow, along with access to some blank harddrives so hopefully that fixes it. I'm quite certain that it will. Well thanks for the input guys. Have a feeling this will be resolved by tomarrow. Quote ...Yah you're right, Spelled it wrong /sigh.. volsnap is correct spelling without the accursed space. It's in INF. seems like a cheesy driver looking in from notepad... The driver might be cheesy, but it is still a legitimate Windows driver: http://www.file.net/process/volsnap.sys.html It might be the driver has become corrupted and doing a repair installation of Windows will replace it. You would not have to reformat with a repair installation (see my link in the previous reply). Alright, finally resolved. Problem turned out to be the RAM. Strangely when I switched out the sticks before I still got a fatal error. Turns out that the error I had gotten at that point was a minor game (video) glitch that was fixed instantly upon reseting.. my luck that it happened at that point I guess. Figured it out with a mem test (to make sure). Sure enough 55% came round in the test and got an error on every sector after that. Took the second stick out again and everything ran well again... dispite it being slow from low amount of RAM now. Best program in the world = Ultimate boot disc. It gives you not only a bootable windows disc that's not illegal, but also allows you to run numerous system checks right off the CD, including memtest, scandisk, disc defrag, and alot more. Going to go activate the warranty. Thanks for the input guys |
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| 6341. |
Solve : Need Help - Keep Getting "Error Report" Pop Ups? |
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Answer» Yeah it is probably the one that says OPERATING System on it. Don't WORRY, the CD will not format your hard drive unless it asks you and you click OK to allow it to do so. If for some odd reason it asks if you want to reformat or reinstall Windows, click No or Cancel. |
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| 6342. |
Solve : Stopping Password changes in xp pro? |
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Answer» I have xp pro running with 3 LOGIN's me, my wife and our daughter. Can someone please tell me how to switch off the password expiring messages so that they dont have to keep changing their passwords every 2-3 months?? I dont have to change mine cos I'm the primary administrater but the others keep getting the message and it's annoying the crap out of them and now me too. Any HELP would be greatly appreciatedTo turn off password expiration, follow these steps: |
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| 6343. |
Solve : emergency! pc not starting in safe more or normal!? |
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Answer» PC OPERATING system: Windows XP Professional Edition (lol not home sorry 'bout that) PC operating system: Windows XP home Professional Edition What does that mean? Home or Pro? Service pack? What was going on when it "locked up"? Virus and spyware protection? Have you run the free diagnostics from the appropriate hard drive maker's site? Do you have a real XP CD if that is required? Other recent issues with the machine? when attempting to boot in safe mode, when you get the blank screen press ctrl alt delete. then from new task try typing in explorer.exe, if it works try doing a system restore if you have a xp cd , you can try running the recovery console and try some of the fix commandIt is service pack 2, sorry about that. At the time of the crash I had spysweeper, sygate personal firewall and Norton antivirus 2005 running with all shields and the latest virus definitions. Pressing anything on the keyboard such as ctr;+alt+del doesn't do anythying. It just sits there. At the time of the crash I was extracting files from a windows cabinet file for use on trying to get my new laptop to run windows 98. It started to freeze up and then totally just stopped responding. I think hard-booting my pc corrupted some major system file. I do not have a windows xp disk because I got my pc off Ebay and of course they STOLE the cd. The recovery feature on my system is a peice of junk. It just gives you an option to format your hard drive. I ran all sorts of diagnostics on my hard drive and they all came up clean. Recently I had a slight problem with the power supply but I fixed that. Is there a way to ru na system restore from dos? If there is it would probably fix this.Everyone needs a real Windows CD sooner or later. In your case it appears to be sooner. Quote At the time of the crash I was extracting files from a windows cabinet file for use on trying to get my new laptop to run windows 98. No doubt you overwrote some critical file(s) and hosed the system. The hard reboot certainly did not IMPROVE things. Quote Is there a way to ru na system restore from dos? If there is it would probably fix this. You will need a Windows CD.Running system restore without a CD is possible, provided you can start in safe mode with a command prompt. Info here http://support.microsoft.com/kb/304449/ |
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| 6344. |
Solve : sfc /scannow ???? |
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Answer» When I run sfc /scannow ,it tells me to insert my windows xp pro cd |
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| 6345. |
Solve : windows xp nothing working? |
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Answer» hi guys, i was just hoping that somebody can HELP me out with this problem please, last night i went round the girlfriends and her dad has just got a acer laptop which had norton on already installed, so i told him about the problems with norton and told him to use AVG . So i put it onto his computer and loaded it and when prompted restarted then realising i hadnt uninstalled norton! the computer rebooted and came on fine, but then i noticed that the taskbar only contained the clock and whun i put the cursor over the start tab an egg timer comes on instead of the arrow and i cant click on any desktop items, on the few times i have been able to click start and try to head to control panel it just freezes, it wont boot in safe MODE either, can anybody help with this please? |
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| 6346. |
Solve : Downloading Issue? |
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Answer» nope, rapidshare thoughWhich qualifies as one of the usual SUSPECTS in my book... |
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| 6347. |
Solve : Incorrect Windows CD.? |
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Answer» I just tried running sfc /scannow, but I APPARENTLY don't have the right CD. It ASKED me to insert Windows XP Pro CD2, so I inserted my Gateway [GM5094E] Microsoft Windows XP Media Center Edition 2005 OS Disc, which is the only CD that CAME with my computer (aside from the one with my monitor drivers). But it's telling me that I'm not inserting the correct CD. So...am I going to have to contact Microsoft about getting the CD I need? If so, I'm assuming that PROBABLY wouldn't be free; I doubt they're too keen on handing out OS CD's to random people who ask for them. Are there any ALTERNATIVES? This isn't imperative to me right now (I was simply running scannow for the heck of it), but it could be in the future.When you buy a PC with Windows installed the manufacturer is responsible for OS support. Contact Gateway.Alrighty, will do. Thanks. |
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| 6348. |
Solve : Upgrade Problems? |
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Answer» No, I am not SAYING that at all. If you have a Win98 start up disk (or a bootdisk from www.bootdisk.com) you can remove it: |
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| 6349. |
Solve : Launching Windows Search? |
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Answer» I'm trying to find a way to launch a Windows SEARCH applet through a command line and to pass it search criteria. Here's a scenario I envision: |
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| 6350. |
Solve : System crashed during shutdown? |
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Answer» A weird problem: You need to ensure that ACPI is enabled in the BIOS if that board supports it... I do not have a manual of this system .... but I looked in the BIOS (Award: 09/20/200 VT694X-Med2001) and could not find any parameter refrring to ACPI Mainboard says Medion2001Good Luck Quote Good Luck meaning what, please?Click on where it says good luck and it will all be clear... Quote Click on where it says good luck and it will all be clear... (Sorry, it is rather later here and it has been a long rather hard day for me) I do no get your response: I understand from the link that the manual is no longer available, so, how do i solve the shutdown problem? Are you suspecting a HARDWARE problem here?Not sure how to use this thing but I will try. I need advice on why my system cannot boot to regular windows. I keep getting the same page that says, "sorry for the inconveniance but windows experienced a hardware or software problem while shutting down, please use the arrow keys to choose how you would like windows to start" or something of that nature. Then I get a list of options like, start windows normally, start in safe mode, start on the last good blah blah blah.... Anyway, here is the situation; When this happened, I was using real player to burn some music. After completion, I shut down real player and exited all other programs then went to re-boot because I had just installed some updates from the automatic update thing. There were like 50 something updates because I had disabled it a couple months back then enabled it again. After reboot, I kept landing on the same page and couldn't even get to safe mode. I could hear the computer clicking somethng each time, like trying to either start something or turn something off. After awhile I managed to get into safe mode and ran a virus check,...nothing. then I browsed around to see if I could figure out anything....nothing. So now I reboot trying to get back to normal windows but still end up on the same page. I am running windows XP pro and the system was running fine until I rebooted after the updates. If this makes sense to anyone, please help. thank you. 8-)After you did the clean install did the system start this behavior immediately (before you added all the ANTIVIRUS & Office stuff, along with everything else but the SP's), or after you loaded all that stuff? Alan <>< Quote After you did the clean install did the system start this behavior immediately (before you added all the antivirus & Office stuff, along with everything else but the SP's), or after you loaded all that stuff? I am not totally sure as I only noticed after the full installation .. actually at the moment when I thought that I was ready .. but probably after installation of Office 2003 as I remember a number of forced restarts during the updates of that package (first to SP2, then to updates) The order of installation that I used was: XP SP2 for XP McAfee updates via Internet for all of these Office 2003 SP2 for Office 2003 Nero Epson printer Adobe 8 modem driver (via driveragent.com) In the mean time, I have de-installed Office2003 and also RESET msconfig to start all initial systems as I had changed that also. No difference.... I found the problem: it was the modem driver. What happened was that after I completed the install, I noticed that the modem driver was missing (PCI simple comm controller). I hooked up to driveragent.com which suggested the Creatix V.90 HaM for which I downloaded the driver; all went smooth. But, APPARENTLY, it is not trhe correvt driver. I deinstalled and the problem went away. Thanks for all your help.Proper drivers are important. Glad we were able to. Alan <>< |
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