This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 6501. |
Solve : Weird Choppy-ness? |
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Answer» Alright, so this is kind of messed up, and it's stopping me from working AND playing on my laptop (Which is unfortunately my main computer) |
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| 6502. |
Solve : SP2 Problems installing.? |
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Answer» I checked for updates and saw I need SP2, which I thought I already had! Downloaded the update and tried to install. Then up comes a box telling me there is a problem with the trigger for the install and the Win XP I have might not be genuine! Computer came from a shop (some time back admitted) so I presume it was genuine. What can I do to install SP2 now please? Whilst shop was there for a few years, it has now closed down, so can't ask them about it. I have had the SUGGESTION that if I can find the receipt Microsoft might replace the version I have? No luck finding reciept yet. Probably chucked it once warrenty was expired! |
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| 6503. |
Solve : Start-up problems.? |
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Answer» So, I have an acer windows xp. When I go to START it up it will go to the acer screen. Then it will go to a menu that says |
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| 6504. |
Solve : What is this POPUP???? |
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Answer» Since yesterday,I keep receiving a popup (even though I have them blocked). It starts out with WARNING! Channel SETTING. Receiver Channel Changed. Then it goes on to tell me how to CHANGE the ID and Channel Settings. They want me to push the button on the back of the keyboard and or mouse.They go o n to say if I don't push the buttons, my keyboard and mouse will quit working in 30 seconds. (still work).The warning looks fake, even though I do have a wireless keyboard and mouse. I've called AOL, Gateway, my internet provider, Best Buy, and Geek Squad. No one can tell me what it is. It pops up every 3 seconds. I've ran all the virus scanners etc..they all say nothing was found. Can someone PLEASE tell me what this is and how to get rid of it. ThanksPinkBlazer..... Have you tried opening the task manager to see if it shows up in there ? |
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| 6505. |
Solve : MSDOS accounting program display only 25 lines? |
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Answer» I have several MSDOS .exe files that I have been using since Dos 3 to do my double entry bookkeeping and portfolio tracking, and analysis. I prefer them to these newer Windows applications, and after almost 20 years prefer not to go to newer Windows applications. I have been copying them from computer to computer as I acquire new machines. |
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| 6506. |
Solve : Unable to Download? |
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Answer» My computer is a Dell with Intel Pentium II processor 299 MHz, 288 MB of RAM running Microsoft Windows XP PROFESSIONAL Version 2002 Service Pack 2. I am trying to download programs to check for Virus, SpyWare and also other files from the INTERNET. Each time I try to do this I get a screen that pops up and tells me the amount of time left and the size of the file but there is never any information in here and the little bar never fills up and then finally I get a message that says the site I am trying to download from is not available. I use to be able to do these things but recently I restored my system because I was having some other trouble and now everything is messed up. I also am not able to keep any "cookies" I have to retype everything each time I go to a site. Any ideas?That's pretty MUCH the minimum requirement for XP. |
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| 6507. |
Solve : checking deleted files? |
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Answer» I let a friend of mine borrow my new COMPUTER for a week and when I got it BACK Norton Anti-Virus said there was a 2 problems and it hasn't been working right since. I checked the history but it had been cleared and he had installed limewire. Someone told me there was a WAY to check files even THOUGH they had been deleted, like they are still on the hard drive. I don't know if he had been using it to look at porn or something and will that mess up my computer. Thank you Norton Anti-Virus said there was a 2 problemsWhat problems did Norton identify ? Quote and it hasn't been working right since Please explain what you mean ....exactly ......... dl65 |
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| 6508. |
Solve : ME Desktop Icons? |
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Answer» I am trying to help an 85 year old friend that has ME, and I know nothing about this operating system. The problem is, she HIT a button (doesn't know which one) and all the icons on the DESKTOP are now in a 3 x 3 box that is called "Desktop". How do I restore these icons back to the desktop? Also, the picture she had on the desktop switched to something else. Hers will appear while the computer is booting up, but when the reboot is finished, a different picture shows. I also have tried doing a restore from a previous date, but the computer is running so slow, it won't do a restore. It took four days for the computer to finally do a defrag. Please help!! Thank you.Does she have the Windows ME CD? A FORMATTING of the hard drive and fresh installation of Windows would the best solution here. If possible, backup any files she would not WANT to lose. She does have the disk for ME installation. But what is needed for formatting the hard drive? This is a first for me. Thank you so much for your quick response.I've never done the procedure for Windows ME, but I believe it's simliar to Windows 98. If so, you need to create a boot or startup disk, on floppy disk. You will insert it into the floppy drive and then start the computer. This will give you the format command. |
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| 6509. |
Solve : Windows Media Center Edition 2005 Problem.? |
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Answer» Hi. I want to ask someone who knows SOMETHING about Media Center. When i install a fresh COPY of the media center and after cahning ther theme or after installing drivers, i restart the computer and all i loose the drivers and anything i install including software and etc. Please help me. Thanls.Do you by any chance have a program called Deep Freeze, or similar, installed?You mean did not install the mobo installer?You formatted the drive and installed media center fresh?Whenever you do a CLEAN install ALL drivers need to be re-installed as well including the MBoard drivers...I Formated by HD Into NTFS Partition in Partition Magic 8.0m After that I installeda fresh copy of windows Media Center Edition 2005 i installed media center previously on other computers and it works GREAT, but for some reason it doesnt work on mine. And I dont think that i need drivers for the motherboard because windows xp has them supplied. I raid the HD Together could that be the problem. I tried installing a fresh copy of windows xp professional on my NTFS harddrive and it runs great on erros and i install software and after restart , it keeps the software installed. someting is wrong with media center. |
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| 6510. |
Solve : My Registry wont open? |
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Answer» I just cant open my Registry Editor nor make any changes to it through .REG FILES. I always get the message " Registry Editor has been DISABLED by Administrator" What should i do? Help Me please. :-?Are you the administrator of that PC? What VERSION of Windows is this? |
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| 6511. |
Solve : explorer.exe reboots upon opening a folder.? |
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Answer» For some reason, whenever I open a normal folder (USING Ctrl+O in programs will open the mini-browser SORT of thing just fine, THOUGH) explorer.exe reboots, and, in doing so, denies me access to the folder. It displays no error messages; the taskbar/startbar just disappears and reappears, as do the desktop icons. I watched the process in the task manager, and it does indeed kill the process, and then run it again. I did that manually, I ran AVG anti-virus, Spyware Search-and-Destroy, Ad-Aware Pro, and Eusing Registry cleaner, all to no avail. The only thing better than that is an imaging program which is more secure and can be saved to a DVD. Would you be THINKING of Acronis True Image from newegg for 25 bucks shipped ? ? ? patio. 8-) |
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| 6512. |
Solve : depersonalizing files ...? |
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Answer» Hi, I never taunt but I have too NEWBIE This is unneccessary. |
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| 6513. |
Solve : weird video problem? |
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Answer» When i play VIDEO it is kinda redish and very dark. Now keep in mind that i have tried 4 different video players including vlc and ive installed EVERY codec i can think of. |
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| 6514. |
Solve : Windows XP Pro DVD? |
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Answer» Hello, Unfortunately for you we have to. Good luck.What the *censored* are you saing??? PS. There are boot disk you can buy to use as a rescure disk but nothing to run the full OS on second thought we are still not in the time were every operation requiers a seperate floppy disk (DVD) Are you trying to take steps backwards. LOL |
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| 6515. |
Solve : USB Flash Drive not recognized? |
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Answer» Computer doesn't recognize flash drive in USB port. |
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| 6516. |
Solve : Help and Support page will not open on WINXP SP2? |
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Answer» !. Zeroed the hard drive. 2.Reformatted. 3. Reinstalled Windows. 4.Updated MS. 5. Checked pages needed for opening problems. None found. Everything sprung open without PAUSES, hesitations or being unresponsive. 6. Turned off AntiVirus as suggested from another user. 7. INSTALLED Latest and Final IE7. 8. After downloading and installing IE 7 the Help and Support Center page began acting up again with stalls and unresponsiveness. 9. Rans scans. 10. Used msconfig 11. Safe Mode for System Restore 12. Online Diagnostics done by MS and Dell no problems 13. Online virus scans by TREND, Bitdefender and F-Secure. 14. Spyware scans 15.So I uninstalled IE7 and all is well again. Another user warned me the IE7 was the culprit and they were so very right. This is so UNFORTUNATE. Can this be corrected? Thanks again for all the help. :-/Please stop making new threads about the same issue. We love to help, but these are related topics. I'm moving this onto the end of the other thread.I am going to lock or delete the other POSTS. That is just ridiculous. |
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| 6517. |
Solve : msstdfmt.dll? |
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Answer» Where can I find the file msstdfmt.dll |
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| 6518. |
Solve : Where can I find details about Task Manage ?? |
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Answer» Greetings, Jp....... The running object, hcpcsvcd.exe , isn't a good thing as far as I can see . Whoa di65, glad to ! , . . . what direct me to or define hijackthis log file ? Jp Thanks Dl65, I just found hijack this and will get back to you asap. JpYes, I have found the DOWNLOAD for HiJack this, but before I do anything I have a question. When I posted this topic at the start, I came from my Task manager file and there it was, . . hcpcsvcd.exe, now it's not there, . . I went to search for it in my files and folders and it is not there either, does anyone have any idea where it might have disappeared to ?dl65, Are you still there I went to Hyjack and scanned there were no bad files, however I also down loaded Reistry Booster and found 307 files or bad paths etc. I'm not sure why this did not show up in the HyJack Scan ? But can I trust the register booster to leave my computer still working if I click fix? Jp..... [highlight]Have you checked your Email [/highlight], I sent you some screen shots .... Now then , you said that you scanned with hijackthis and there were no bad files ....how did you determine that ? ([highlight] hijackthis simply logs what running [/highlight]) it doesnt fix anything until you tell it to . dl65 Jp..... probably whats happened is you may have stopped it with the task manager ,however it may surface again ( because there is / or was a registry entry ) Registry booster isnt fully functional in the trial mode, it will only remove /fix 15 errors ..... If you want to do all of them you must pay ....... or have you already done that ? dl65 dl65.......... I went to Process library.com ,and ran the scan, I meant to say the files were all safe, under security. so now I need to know what is broke, in that case,.. how does one do that ? Jp Jp ....... how about posting a new hijackthis log ....that should tell us what you want to know . dl65 |
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| 6519. |
Solve : Help and Support Center page needs help? |
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Answer» Help and Support Center page needs help. Opens up extremely slow now that a clean install has been done. At one point the H&S Center page would not open. System restore would not work. Defragmenter could not finish all files. Restarting the computer did help. This has been happening since a complete cleanup done to erase, zero, reformat and reinstall all programs needed for normal operation... if there ever is a normal operation. These problems occurred after MS updates and .net FRAMEWORK installed .NET 1, SP and 2 installed. All items working properly prior to updates and the .NET install. It wasn’t that bad erasing everything, zeroing , reformatting and putting WXP HE back on. That was a lot faster than fishing for much needed help that does not appear to be anywhere around without a substantial fee. Thank you for allowing the post. :-?Go to Start --> run --> type services.msc and press enter. |
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| 6520. |
Solve : Newbie!! BlueSOD please help? |
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Answer» I'm sure most of you have read loads of postings about different errors causing SOD. I have spent most of yesterday TRYING to find relevant help but I'm struggling. I've started having different stop errors and thought I may have found the problem event to post the detail on and then a new one appeared today. The first was DRIVER_IRQL_NOT_LESS_OR_EQUAL with parameter 1 0x05ac0018, 2=0x00000016,3= 0x00000000, 4= 0xf6a4183f. The only event error was id:7000 from the service control manager about a parallel port driver service failing to start because it was disabled or had no enabled devices: |
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| 6521. |
Solve : IE7 interfers with Help and Support Center page? |
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Answer» IE7 renders Help and Support Center page UNRESPONSIVE. After downloading and installing IE 7 the Help and Support Center page began acting up again with stalls and unresponsiveness. So I uninstalled IE7 and all is well again. Another user warned me the IE7 was the culprit and they were so very RIGHT. I am taking IE7 off of all my friends and families computers. This is so unfortunate. Is there a way to find out what is causing the problem since IE7 was installed after a COMPLETELY clean install of Windows before Any software was added? Thanks again for all the help. No need to post this 3 times. |
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| 6522. |
Solve : Problem with opening D Drive? |
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Answer» I have Windows XP. Recently I got a virus so I decided to reinstall windows. I moved everything I wanted to keep onto D drive, and deleted C drive and re-partitioned it into C Drive and F Drive. I then reinstalled windows and all my programs onto C. I didn't touch D during this whole process. |
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| 6523. |
Solve : Win XP Home update? |
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Answer» TRIED to install KB914440 and get the following message Failed to migrate dependent packages WIN. XP. running Win XP home Internet Explorer V. 6.0 Rogers H.S Internet connection Comp.AMD Athlon (TM) xp 2400+1 49GHz. 512 MB of RAM :-?Here is another discussion on the same problem. Good LUCK & welcome to the CH forums. |
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| 6524. |
Solve : Crazy Spyware/Virus...no clue how to get rid of it? |
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Answer» I have tried multiple free and purchased spyware removing programs and virus scan programs and this virus or whatever the heck it is will not go away. Basically Its just random advertisements and popups, and sometimes its just the sound from the popupwindows. It is relly annoying having to listen to the same ad for some random company. Not sure what this is or how serious the damage COULD be but I really have no clue on what to do about this virus...any suggestions would be greatly appreciated, Thanks. |
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| 6525. |
Solve : Problems viewing video? |
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Answer» Hey guys I wasn't totally sure where to post this so apologies if this is the wrong forum. cpu, memory, and graph card specs plzCheck the dxdiag report. onearmedbandit....... Just had a fast look at your dxdiag report ...and nothing jumped out ........ Is this issue something that has always been there ...or did it start as soon as you changed the vid card ? Do you have this slow down with anything else ? Music ? Do you have the latest updates installed for XP pro ? Which version of WMP are you using ? Have you tried the player from VLC ? dl65 Hey, sorry I haven't replied to any of your comments. My internet went down and I've only just got it back :-/ dl65: The issue didn't arise until about a week after I'd upgraded my card. I'm not experiencing any problems with other forms of media, and I've tried it on all my video applications (including VLC). I have tried updating to the latest graphics drivers too.Do you have the latest Windows updates? What are you using to play the files, other than VLC? What versions? The problem occurs with all formats of video files, correct? And all sizes too?Latest windows updates - yes. Other apps - WMP, winamp, creative playcentre ... not sure about the versions. Happens with all formats & sizes, yes. Although I can watch online videos off youtube etc. |
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| 6526. |
Solve : Encrypted folder won't after restore the system? |
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Answer» Hello, I have a problem. I create a password for my own login. Today my computer is down and I can not back up files. So I restore my system with the option of leaving my files intact. When I finally restore my computer, I go to my files and COULD not open. It keep saying "the folder is not accessible, access is denied." I still remember the password, and try to find way to unlock the folder, but I can not. Any can help me out with this?Which files are you trying to open? |
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| 6527. |
Solve : no color? |
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Answer» Hello! |
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| 6528. |
Solve : Fuzzy print? |
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Answer» Hey and I am a newbie to here: The PRINT on all my stuf is small and very FUZZY. Can I correct that? |
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| 6529. |
Solve : Re: Best To Zero, clean Install Everything??? |
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Answer» Sorry, but I can't read this BULK of TEXT without any PARAGRAPH breaks whatsover. We're all volunteers here, so it HELPS if the requests for help are a bit more readable.Get a Mac! |
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| 6530. |
Solve : I did a system restore - oops! Bad idea? |
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Answer» I did a system restore (dont ask me why) and now my whole computer is playing up. My windows media player wont work, my nero is playing up and now my email wont work either. I took it to a computer repairer but it DIDNT fix anything really. I have tried redownloading windows media player but it still wont recognise my music. I have media monkey now but prefer windows media player. Have I stuffed it all up by doing a system re-install and can I fix it? I tried undoing the system restore once I realised it had stuffed all my programmes but it didn't go back to the way it was. It kept coming up with an error - something to do with ddraw.dll......I tried to downlain Direct X as I read this might have something to with it, but it came up with "you already have this program". I hate my computer right now - and myself for messing with it in the first place! What can I do? elliemayne..... hmmmmmmmm , why did you do the system restore in the first place ......... we don't just get out of bed ONE morning and say ..... what a great day to do a system restore ...... LOL ...... So what issues were you having ........ Then I'm trying to see the time line here .....you did the system restore , then you took ths pc to a shop ...... and they did nothing ? ( a little odd ) ...... then you tried to or d/l direct x ........ WHY ? |
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| 6531. |
Solve : win xp pro 64bit? |
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Answer» can my system install 64bit OS? my system spec is |
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| 6532. |
Solve : Multiple error msg - not sure where to start? |
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Answer» I am running a Dell simension 4800 with Win XP.Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation DIM4500 |
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| 6533. |
Solve : What does video core_dll error mean?? |
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Answer» What does "video core_dll error mean? It began to pop up periodically today. My rig is 2 years old. |
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| 6534. |
Solve : MS windows XP license.? |
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Answer» hello, i have a question regarding OS license, my brother have a dell GX150, windows XP PRO. the system motherboard just die few week ago. my brother decided to build a new system by his self and threw away the dell, of cos just the motherboard. , others thing that still working take out as spare part or put in new system. in this case. can he still use back his XP pro license. i mean he don need to buy a new license any more, just borrow a XP pro CD from a friend and use back the dell GX150 XP license code. is it legal?You may get by with it but, the windows was licensed to There is a real comparison.You can't just put any auto tag/street1 u r rite,By the way, pcfool, you're using a 29,637 byte, 640x445 PIXEL, image to DISPLAY a 65x45 pixel avatar. Here's a properly resized version (only 1,008 bytes) of your image: Please FEEL free to save it to your hard drive and use it instead of the one you're using.Hello,pcfool. Avatar Resizer is a good freeware program you could use. I found it last night.Simple and works like a charm. http://www.tucows.com/preview/357312 Quote You may get by with it but, the windows was licensed to street1, after few day suddenly this question pop up.. if i buy an original xp cd, the license is for only 1 pc. in this case, if i installed it on pc1, after few years i do a major upgrade on pc1 or dispose my pc1, and asembly a new pc CALL pc2, can the license tranfer to pc2? i have this stupid question becouse 1 of my friend tell me that his xp sp2 promt him to re-enter the license code for his system after he do a major upgrade on his system, changing the graphic card, upgrade RAM, change sound card, DVD Writer. is there any limit for a license code to re-enter and re activate in the case above? :-?One license is for one PC, but too many changes trigger Windows into feeling that is a new PC using the same license. It depends on what kinds of changes have been made and how many. If you are legal you can contact Microsoft and they will take care of it. If not.... http://www.microsoft.com/windowsxp/evaluation/features/activation.mspxGood morning GX1Man-My friend.Good answer. :DNow let me pour some more coffee in my head. Quote If you are legal you can contact Microsoft and they will take care of it. If not....so glad to hear that. i call MS customer services yesterday, the microsoft guy told me if i buy a box set MS window(retail pack), i can transfer the license to other pc, but if it is OEM license, it's only for that pc only, it is not transferable.That is absolutely correct. |
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| 6535. |
Solve : Booting Problem!? |
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Answer» Please, can any one help me out here on this booting PROBLEM I am having with my PC? |
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| 6536. |
Solve : Floppy driver not reading in Windows? |
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Answer» I recently reformatted my computer. |
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| 6537. |
Solve : Can't Remove in "Add and Remove" programs? |
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Answer» I can't remove one of the programs listed in ADD and Remove Programs in XP. It says program already UNINSTALLED. It is just that the Name is still listed there in "Add and Remove Programs". HOw do I get rid of the |
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| 6538. |
Solve : Unmountable_boot volume (experts??)? |
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Answer» ok... here we go: |
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| 6539. |
Solve : Win 2k on 32MB RAM? |
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Answer» I just got a copy of Windows 2000 Pro and I'm going to install it on my little brother's laptop (150MHz Pentium, 32MB RAM, 2GB HD). Will it perform horribly on these specs? I've never worked with Windows 2000 before. Thanks! |
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| 6540. |
Solve : Multiple symptoms, I'm confused? |
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Answer» Admittedly, I'm a computer idiot and I wasn't quite sure which section to even post this question because I'm not sure what the PROBLEM is... |
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| 6541. |
Solve : encryption software? |
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Answer» Hello |
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| 6542. |
Solve : program to see computer information?? |
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Answer» Hi just wandering if there is a program i can download that will tell me ram info , like DDR2 400 and any other info for my pc??? i tried looking at dxdiag but that doesn't give me alot of info or enough anyway. Like i want a program that when i run it it can tell me what ram i got , what motherboard i got, that sort of thing, any help would be appreciated, thanx a mil in ADVANCE. [email protected] ....... you might try [highlight]pc wizard 2006 [/highlight]( there maybe pc wizard 2007 out now ) or [highlight]Everest [/highlight] |
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| 6543. |
Solve : WWW Hyperlink Not Working? |
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Answer» Hi There, |
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| 6544. |
Solve : HELP! Unable to see Slideshows/Pictures? |
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Answer» Anyone out there? Well, ALL slideshows and videos cannot be seen on my PC, and only some pictures come up unseen. It just shows up as the box with an X in the top left corner. I have redownloaded Macromedia Flash and that didnt help. I occassionally get something that says my ActiveX isnt running for particular sites so it may not display appropriately. I am not too great with computers which is why I turned here. If you dont mind me asking, what is an O/P? SUGGESTIONS would be greatly appreciated! wccarnahan..... Quote Some slideshows, pictures, and VIDEO cannot be seen on my computerThis COMMENT suggests that most will work ok ....... What O/S are you using ? Which viewer are you using ? Do you have all the required O/S updates ? In other words , give us more information....specifically explain what you mean by ... Some . DL65 |
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| 6545. |
Solve : xp won't run? |
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Answer» I have a recording studio in my home. Computer based with a PowerSpec tower, AMD 64 (3.2Mhz), Cakewalk Home studio software, MidiMan sound cards (3 for a total of 12 simultaneous tracks). I put it together one layer at a time testing functionallity at each level and it is an awesome machine. |
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| 6546. |
Solve : How too format and install a new oprative system?? |
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Answer» Hello, I should need too format my hole computer even reininstall windows, and I dont want too PAY 800kr(like90dollar..) |
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| 6547. |
Solve : XP explorer.exe unstable? |
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Answer» I am having a major problem with explorer.exe. I have posted on this forum before, while ago, and since then realized that my explorer.exe program was acting up. On start up, i am able to log in, but from then i only get the desktop background. Opening the task manager, i find that explorer.exe is not in the running processes menu, and try to start it. Upon clicking "run", the start bar flickers into view for a 1/4 second, then disappears again. Task manager shows th the program was not running in the processes menu, yet there were no crash error message anywhere during the start up or attempted restarts. Another curious thing is that i am able to run other programs from CD or Flash drive, so i believe that the problem is only affecting explorer.exe. |
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| 6548. |
Solve : I screwed up bigtime? |
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Answer» Brought home Husbands computer from work to replace an older computer on our home network. New computer has XP professional. Everything was going well, even had an internet connection through our router, but it wasn't being recognized on our network - so I started the process to get it on our network - realized it was on a domain, changed it to our home network - then the fun begins... This XP Home you have just installed.. is that already installed on another computer, using the same serial key? If so, after 30 days, your computer will force you to register with Microsoft, but they will detect you are already used this XP Home on another computer and tell you off - assuming this is the case. You cannot legally install a particular copy of XP on as many computers as you like (how would they make their money?) unless you have a multi-user licence. Yup, as I said, I did a stupid thing, atleast Microsoft won't detect what I did since that computer isn't connected to the internet - I'm just going to let the IT guy take the computer back to how it was just before I took it home - safest thing to do I think - then maybe I will bring someone to my house that knows what they are doing to configure everything correctly -That sounds like an excellent plan. I'm sure there is some geeky friend that would be glad to do it for dinner. Quote That sounds like an excellent plan. Sign me up...i'm a SUCKER for a well cooked meal.Yeah!! Called this morning and I'm going to pick up all the original cd's that came with the pc - INCLUDING the restore disk - so I'll be spending a bit of time downloading today - If it doesn't work I'll be pulling my hair out - no password is going on this computer ever again!!!! |
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| 6549. |
Solve : DVD Writer Installation? |
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Answer» I have installed a new LiteOn Model LH-18A1P186C DVD Writer in my computer. |
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| 6550. |
Solve : Installing programs in Administrative Account? |
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Answer» Hi everyone! |
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