This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 8001. |
Solve : How do I copy Windows XP from drive D to drive C? |
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Answer» Previously I had a problem with Windows 98. The software told me that I had to reinstall it. Instead of re installing 98 I installed XP. But XP works on drive D. |
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| 8002. |
Solve : sideways screen can't fix? |
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Answer» Having trouble with XP. Friend may have introduced virus via USB drive. Every time i start up the SCREEN and also the mouse WORK as if you turned everything ninety DEGREES to the right (so i'm tilting my head to the right to view the screen and also to use the mousepad).
ATI software can actually tilt your view screen 90% etc. Perhaps looking into your VGA chip software settings instead. |
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| 8003. |
Solve : I need help with Administration Account? |
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Answer» I have the XP pro operating system on my Dell Dimension 2400 On my system I had two accounts "Administration" which I have to log into and is my "MAIN account." I also had a guest account which I did not have to log into. Nor did I use it.. Sunday I created a different account for me with my first name for another job. Then I created an account for my mom so she would not get confused in all of my Documents I deleted the guest account as Zonealarm would not function for guest accounts any way and I never used it. It was cool. I had 3 accounts: Kirk - new Bev - new account for mom Administration - My Main Account (FYI Both new accounts have administration permissions) This morning (Monday) When I booted up my pc I was only given the option to log into the two "new" accounts. My option for Administration is not available to me. Also when I go to "control pane" it only lists the two new accounts So now I cannot get to my Firefox browser where all of my important websites that I work with are saved. They are all BOOKMARKED with saved usernames and PASSWORDS. I know that I can get to all of my documents and such. When I go to "MY Computer it only shows the file for "bev's documents" and "Kirk's Documents" I can get to Administrator Documents going to: C:\Documents and Settings But what I really need is my FireFox Browser for the Administrations account How can I fix this so I can log back into my "Admin account" or at least get my firefox bookmarks Any help would be much appreciated Thanks in advance Kirk See here if you WANT to add Administrator to the welcome screen: http://www.helpwithwindows.com/WindowsXP/tune-09.html |
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| 8004. |
Solve : Invalid Boot Diskette??? |
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Answer» Sigh...I know absolutely nothing about computers...But I do know that mine's really messed up |
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| 8005. |
Solve : Wanted right-clik menu object back!? |
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Answer» I've lost mouse right-clik menu OBJECT "New" and it's submenu object's "Folder" and "Shortcut?". |
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| 8006. |
Solve : Help a kid out?? |
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Answer» I have two very old computers. One is a desktop-- an HP Pavilion, running on windows 98. I have the internet on the desktop, and I mainly use this one (the desktop). But earlier this year I got a laptop from a thrift store. It's really old. It's a Compaq Lte 5250. It has no CD rom drive, and is running on what seems to be an older version of windows 98. It has no internet connection, but I made use of it by typing up poems and stories and just random things. Some important some not. |
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| 8007. |
Solve : nsis errror? |
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Answer» i am trying to install yahoo messenger but it show nsis error how can i remove this errorWhat does this message mean? |
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| 8008. |
Solve : broken laptop monitor? |
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Answer» I have an acer laptop with a broken MONITOR. I am trying to get an external monitor to work with it. I TRIED FN + F3, commands, etc. None of worked to make the external monitor work. Any suggestions?I suggest checking with your DEALER. Perhaps there is ANOTHER failure |
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| 8009. |
Solve : net framework install neg? |
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Answer» I have Win XP at work. Although I get the update over and over, it just will not install .Net Framework 1.1. Is there a common reason for this I don't know about? |
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| 8010. |
Solve : WindowXP - Monitor keep splashing? |
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Answer» HI! Could anyone help me? My monitor SCREEN keep splashing. When I changed the diplay setting from Hight 32 bit to Medium16 bit. It's getting abit better but still not NORMAL. My OS is window XP home edition version2002 service pack 3, Intel Pentium4(R) cpu3.2, ram 1.40. There is no yellow mark in device manager. When I turned on my computer, sometimes MS dos pop up saying I am not sure what you mean by splashing. Do you mean it flickers? What is the make and MODEL of your monitor? Also how long has been GOING on? Did you change anything with your system? Maybe the monitor is getting old. Have you tried it with another machine to see if it works the same as when plugged into your machine. |
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| 8011. |
Solve : ACCELERATE THE WORK? |
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Answer» AFTER UPDATE BAIOS . |
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| 8012. |
Solve : Windows Office Licence Key? |
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Answer» At my office, I used to have a guy who dealt with EVERYTHING computer wise. Can someone give me 'step by step' instructions on how to extract the office licence key? There aren't any, since the key stored in the registry is encrypted. I think you'll either have to get a program to retrieve it, or PURCHASE Office all over again. If you are paranoid about "downloading a program" consider a paid for program with TECH support like Keyfinder 2010. In any case, if you are paranoid about viruses, don't you have up-to-date virus protection? Download and run it. Does not require installation. http://www.magicaljellybean.com/keyfinder/Belarc Advisor will also give you what you desire. Any good IT guy would have known how to find this. Quote from: ace11 on May 17, 2010, 03:29:26 PM Well, as you can see from suggestions posted, you will have to download some software to do this. That's shouldn't be an issue. Belarc has probably been used by millions of computer users. And, there are numerous reliable sources to download from. See the license agreement for it at http://www.seagate.com/www/en-us/support/downloads/discwizard. The free version is only for non-commercial use. But, they have other products for commercial users. Quote from: soybean on May 22, 2010, 09:07:36 AM Well, as you can see from suggestions posted, you will have to download some software to do this. That's shouldn't be an issue. Belarc has probably been used by millions of computer users. Just don't post the results to the web! http://www.edbott.com/weblog/?p=1660 This is just unbelievable! Quote from: Salmon Trout on May 22, 2010, 09:20:29 AM ...and many of them post the results to the web! Good advice for sure as there is way to search GOOGLE for you key when you do.Why i don't use Belarc. With other tools available it's just silly to do so...Another choice System Information for Windows Build Freeware Version |
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| 8013. |
Solve : volume problem? |
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Answer» I have problem with my compaq PRESARIO cq40.somtime suddenly it`s volume muted. Quote from: SUVARNA on May 15, 2010, 10:54:31 AM I have problem with my compaq presario cq40.somtime suddenly it`s volume muted. Click start>on search column type "service">choose services> then windows will ask your PERMISSION.. click continue..> then search for audio service..> press a right-click..> choose restart> then audio service will do a restart.. problem is solved. http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/Audio-problems-on-Compaq-Presario-CQ40/td-p/36082 Quote from: suvarna on May 15, 2010, 10:54:31 AM I have problem with my compaq presario cq40.somtime suddenly it`s volume muted.You need to PROVIDE more information about the problem if you want an intelligent response |
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| 8014. |
Solve : PRINTHEAD? |
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Answer» my printer has plenty of " Black " INK, copies come out faded ( 1/2 pg. ) printing offline; printing online it prints just fine i was planning to get another printhead? help please, somebody, thank you copies come out faded ( 1/2 pg. ) printing offline; printing online it prints just fineUm, exactly what is the difference between printing offline and printing online? By online, do you simply mean being on the Internet? If so, then are you referring to printing a web page? Please clarify the offline and online distinction.yes, yes this is what i was trying to say. like i said why is the printing fine on the .net, copying directly from the printer isn't? i'm almost ready to go back to manual. "copying directly from the printer"? What does this mean? Is your printer an all-in one with a copy function? |
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| 8015. |
Solve : word search? |
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Answer» My Internet connection will not let me do a word search. |
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| 8016. |
Solve : computer problems after removing virus.... please help.? |
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Answer» hello, i run windows XP and recently had a piece of malware removed from my computer, after removing the virus i RESTARTED my computer. |
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| 8017. |
Solve : ' PRINTING '? |
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Answer» i tried canceling & deleting this " Printing Job ", it still stands ( there ). i tried canceling & deleting this " Printing Job ", it still stands ( there ). http://support.microsoft.com/kb/946737 ( All the following information from the above microsoft site. ) <<<<< "Step 1: Start NOTEPAD To stop the print spooler and its files, we will have you create and run a script file that will automatically stop the service. This sounds DIFFICULT, but it really isn't. Just follow these steps carefully. Click Start, and then click Run. In the Open box, type notepad, and then click OK. Notice that a blank Notepad document opens. Step 2: Copy a command script to Notepad Now we will have you copy and paste some commands to the Notepad document. Carefully select (highlight) all the following text: net stop spooler del %systemroot%\system32\spool\printers\*.shd del %systemroot%\system32\spool\printers\*.spl net start spooler Right-click the text that you selected, and then click Copy. In Notepad, right-click in the blank document, and then click Paste. Carefully select (highlight) all the following text: C:\DeletePrintJobs.cmd Right-click the text that you selected, and then click Copy. In Notepad, click Save As on the File menu. In the File Name box, right-click, and then click Paste. Note Notice that this file name differs from most other file names that you might have seen. That is because this file is a command script file. Click Save. Step 3: Run the command script file Now that you have created the command script file, you will run it. To run it, you will copy and paste the name of the command script file in the Run box. Carefully select (highlight) all the following text: C:\DeletePrintJobs.cmd Right-click the text that you selected, and then click Copy. Click Start, and then click Run. In the Open box, right-click, and then click Paste. Click OK. Notice that the Command Prompt window opens to run the command script file that you created. Notice also that this window closes automatically when the command script file has finished running. If you do not see the Command Prompt window open, check that you saved the command script file by using the correct name and that you entered the correct command script file name in the Run box. Note If this method does not work the first time, or if you cannot print anything after you use this method, RESTART your computer, and then try again. If this method worked, you are finished with this article. However, you may want to read the "Prevention TIPS" section to prevent this problem from happening again. If this method does not work, we're sorry that this article was unable to help you. For your next steps, you might want to ask someone for help or contact support. For information about how to contact support, visit the following Microsoft Web site: http://support.microsoft.com/contactus/ (http://support.microsoft.com/contactus/) " >>>>> http://community.contractwebdevelopment.com/how-delete-or-cancel-hung-print-jobs-windows or Unplug power to printer, unplug USB printer connection, plug in USB connection and Plug in power.sorry, lost me, i don't follow silly question? step 2 ? what command script. i dunno how to do this, much less copy & paste. 'bout the only thing i can do is, drag & drop, when it comes to something like this. i am trying.i went to support.microsoft. my stubbornness ( plenty of ) figured out my problem. thanks! |
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| 8018. |
Solve : Web page changes? |
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Answer» Hi |
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| 8019. |
Solve : IRQL_not_less_or _equal Blue screen? |
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Answer» I got this screen today when I was running the Search function. It said windows had shut down and there was a "memory dump" Does memory just go bad over time?RAM can go bad any time. Quote the computer had not been turned on very long so I don't think it could have been overheatingProcessor heats up in a matter of seconds. Get Speedfan: http://www.almico.com/sfdownload.php to check on your temps. Post them back here. Quote I think I will replace the memory. I see a large difference in prices.Before you do anything, get Memtest. Download: http://www.memtest.org/ Tutorial: http://www.techspot.com/vb/topic62524.htmlAfter crucial scan, you may visit: http://www.newegg.com/ to compare prices. Quote from: Broni on July 13, 2008, 09:15:53 PM After crucial scan, you may visit: http://www.newegg.com/ to compare prices. Correct Crucial isn't a must buy but,a very good site to find the right memory.I should mention that more often. Thanks for the imput Broni. Good morning, Before comming here today I already reinstalled my original memory sticks. 512mb ea. To satisfy my own curiosity I am willing to put the new ones back in and test when I get time, but I'm at WORK so that has to wait. The memtest thing seems a little scary. They say to download and write it to a cd then boot from the cd? I've never done that so I don't know what to expect. I did get the Speed Fan and ran it. It says: HD.0 37c. HD.1 30c. Core 49.c ( once it was at 50.c) And a little red fire thing comming on and off. Thanks, JimDon't worry, memtest won't break anything. As for your temps, are they from when computer is idle? What type of processor is it? Hold Windows key, and press Pause/Break key to find out. The computer was pretty much idle I guess. Should I load it down somehow? Temps right now are: HD0 39c HD1 34c Core 51c It has AMD Turion 64 Mobil Processor ML-40 2.2 GHz (windows key pause/break didn't work but I never took the stickers off!) For the Memtest thing. They say to write that boot disk and leave it in the drive and shut down/boot from the disk. What stops the computer from booting up normally? JimMax temp for your processor is listed at 95C, so you should be OK. Quote What stops the computer from booting up normally?Boot sequence in BIOS. If floppy drive is listed first, this is where your computer will want to boot from, first. Thanks Broni, When I get the chance, I'll try the Memtest, (mostly for my own education).Your patience with us nongeeks is much appreciated. Jim Quote mostly for my own educationThat's what counts the most Hey Broni, Some time has passed now, I hope you remember this. I still have the "SpeedFan" and have been watching my temps. Right now the core is at 54c, but it goes way up when my machine has to work hard. I just installed an RC flight simulator by Realflight.(G4). The core was at 90c for about 10 minutes. I tilted it up to listen to the fan, and it was running, but then my computer just shut down completely. I assume that's too hot. Does the CPU or whatever need REPLACING? Can that be done in a laptop, or is it worth it? I haven't ever cleaned the inside but I don't think the airway is clogged up. If the fan is running and it overheats, what can I do? HP dv8130us AMD turion 64 ML-40 2.2 ghz 2 gb mem new today! 220 gb hhd (5400 rpm) Jim |
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| 8020. |
Solve : Microsoft XP Wordpad? |
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Answer» When I type document in Wordpad, it doesn't create letter size pages automatically, nor can I see how to make it do it. Everything is continuous text.My Email says I have reply from you, but there is no message. Please resend. Thank you. Quote it doesn't create letter size pages automaticallyWhat does it create, then?In reply to your QUESTION: what does the Wordpad typing create?, there is no stopping of text at the bottom of what would be a letter size limit. I have a five page document that just keeps on printing without separation until the end. Granted, it will produce 5 pages on the PRINTER, but there is no way to anticipate when typing it in, where a normal page ends, or the NEXT begins. I am guessing it is the nature of the beast, but if so, it is an UNACCOMMODATING thing to have to live with. Please advise accordingly. Thank you. Quote I am guessing it is the nature of the beastThat's about it. Wordpad is very simple word processor with limited features. If you want SOMETHING better, use: - Abiword: http://www.abisource.com/ or - Open Office: http://www.openoffice.org/ (at this very moment closed for maintenance, but you can get it here: http://www.filehippo.com/download_openoffice/) ...just to mention free programs... |
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| 8021. |
Solve : Can't load program onto Windows XP? |
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Answer» To layout the basic facts, my computer is running Windows XP 2002 with the service pack 2. I Am trying to load AutoCAD 2000 onto my computer but it stops almost immediately saying that I have the wrong operating SYSTEM. It says that AutoCAD supports NT 4, NT 5, Windows 95 and Windows 98. Is there a WAY to temporarily set my computer to one of those OS so that I can INSTALL the program?Maybe yes, maybe not. |
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| 8022. |
Solve : Recieving access denied in DOS (command prompt ) please help? |
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Answer» Hey guyz, |
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| 8023. |
Solve : My Compaq desktop will not finish boot after recovery setup? |
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Answer» I had to do a RECOVERY on my Compaq Desk Top, after doing the recovery my computer will not fully boot into Windows XP Home. It goes through the boot sequence up to displaying the Windows Home logo and then it goes no further. I have no idea what is happing, I tried a different hard drive thinking that was the problem, made no difference... Very confusing ... Can someone please give me an idea what could be the problem. I have tried everything I can think of... I had to do a Recovery on my Compaq Desk TopHow exactly did you do this?I used the 6 recovery disk that I have for my PC...It came with the PC? If so, that could be trouble... Do you have the Windows CD?I don't understand why you think the recovery Cd's could be the problem... I have used them before and they worked just fine... No I do not have a windows CD... Everthing is included with the 6 recovery disk...There have been a lot of problems here with users using their recovery CD's. If you have used them before, then it might not be a problem with that. Is it possible you can borrow a Windows CD from a friend?were you trying to install xp service pack 3 ?My PC was working just fine then something happened? What component could have caused this to happen. If we can figure this out I should be able to get my PC up and running again... Any ideas... This will haunt me until I get it fixed... Quote from: ttemple on July 30, 2008, 09:55:11 AM were you trying to install xp service pack 3 ?The only thing I have is what is on the recovery disks...Reboot pc /and then push the f8key............OPTIONS.....chose one.I gave up on the recovery software... I installed a windows xp pro disk that I came across... It worked just fine... I want to thank everyone for all the help... Somehow the recovery disks must have been defected... Quote Somehow the recovery disks must have been defected...Or they did what they were supposed to do. Sorry, I was thinking of another topic. My bad. Glad you got your computer back up and running. |
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| 8024. |
Solve : Re: No Administrator? |
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Answer» I have a similar PROBLEM in XP Professional. The default Admin account is AVAILABLE in Safemode, but not on the welcome screen in NORMAL start up. How do I get it back on the welcome page? I'm not sure if it was caused by a virus or some other CHANGES to the user accounts. |
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| 8025. |
Solve : "me" won't connect to comcast? |
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Answer» I have an old laptop with windows Me that my wife uses when I take the new laptop with me on biz trips. I recently had comcast install broadband in my home. Works fine with the newer laptop, but the old one won't connect. Comcast tech said to disconnect POWER from UNIT, wait minute and reconnect. He said that should allow the unit to read the different laptop... didn't work. Then he had me try ipconfig, iprenew and iprelease. Each time my IP address came up all ZERO's. Comcast tech said I needed to restore ip address, but he couldn't help. What order did he have you do the IP Renew and Release in? What does Device Manager say about network adapter? Any errors listed? |
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| 8026. |
Solve : Windows related web browsing issues? |
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Answer» I am currently running WINDOWS XP on my Thinkpad, 1.13 GHz, 512 MB of RAM. I recently have been receiving messages that virtual memory was LOW. I don't know if it is related but recently regardless if using IE or Firefox, the internet is slow and/or INACCESSIBLE. Signal strength is excellent and I have a separate computer and the internet runs fine on that one which LEADS me to believe it might be windows or memory issue. I don't run many programs or download much. Any thoughts?Are you receiving those warnings while running particular programs? |
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| 8027. |
Solve : what do u mean by the throtling of the cpu? |
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Answer» please answer th equesytion i am in a soup because of this. http://en.wikipedia.org/wiki/Dynamic_frequency_scalingUses of this: I had a question for the same to answer in my examination and that is whu i said that i am in a soup. Is there beer in the fridge ? ?shersingh, in English when we are in trouble or need help badly, we say we are in the soup, not "in a soup". Also, when doing homework, doing your own research is an important part of the learning process. |
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| 8028. |
Solve : XP NOT LOADING. STOPS AT HIGHLIGHTED BAR. HELP!? |
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Answer» Please can anyone tell how to resolve this problem. I cannot get passed the bar but it goes onto black SCREEN and writing. I have tried LAST old settings, but to no avail. Any help WOULD be appreiated. ThanksDid you TRY safe mode? Did it start doing this all of a sudden? Did you make any changes or install/download anything before this started?Click here to find out what information I should add when submitting a QUESTION? |
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| 8029. |
Solve : Question about the interent and my computer.? |
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Answer» I'm running windows XP professional and was wondering how i can make my computer produce internet service for my other devices. Like my computer is using wireless access and i want to be able to plug my XBOX 360 into my computer and get on the internet that way if its possible. Thank you.How to connect Xbox 360 to internet. Does anyone have an idea how i can make this work? Plug the XBox into the router...not your computer. |
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| 8030. |
Solve : My computer hums? |
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Answer» i have windows xp home edition and sometimes my computer makes a loud humming noise it is not the fan what can cause this and how can i fix it i have windows xp home edition and sometimes my computer makes a loud humming noise it is not the fan what can cause this and how can i fix itPlease post system components, operating system and more info about when the HUM occurs.My little Shuttle XPC has an aluminium ("aluminum" for Americans) case and it sometimes makes a humming sound due to the case resonating with the hard drive or fan or something. I find that just pressing once with my hand on the top of the case stops it for DAYS on end. Or I can put something weighty like a 50 stack of DVD-Rs on top of it. Instead of stack of DVDs.... Quote from: Broni on August 31, 2008, 05:00:53 PM Instead of stack of DVDs....Do you only NEED 6 bags for a small hum?1 BAG for EVERY "m" in "hum"... humm = 2 bags hummm = 3 bags....My external hard drive hummmmmmmmmmms a lot when on. I leave it on a cushion. Following up on Drmsucks Question, What are the temperatures of your computer? Has this always happened? |
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| 8031. |
Solve : PC won't start or boot up Windows XP? |
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Answer» Hi. I'm from Down Under in Oz (Australia) and am a fair 'old' novice when it comes to PC's and how they work.... as I usually rely on my Work Helpdesk to sort out any IT issues I might have but this time around the problem is with my Home PC. But I've been told that my PC specs will determine what capacity HDD I can up size to? Another PC salesman told me that as my PC is a HP ... I will need to contact HP to purchase a genuine HP HDD?Both of these statements are wrong. You can add any size hard drive that you want made by any manufacturer that you choose. Looks like the motherboard has both SATA and IDE connectors for an additional hard drive. See which ports are available and pick a SATA or IDE hard drive of your choosing. As an aside, if you just want more storage, you may want to consider another external drive. But, let's get you operational, first 5) In case an operating system "recovery" is in order, you may want to consider an external, USB enclosure for your current hard drive. That way you can remove the drive from your system, place it in the enclosure and connect it to another computer to recover your data. Of course, you can connect the drive internally to another computer, as well, and recover your data. In either case, you will need an enclosure or computer that will have a SATA interface for the drive. The last time I check HP/Compaq only came with a recovery CD that normal wipes the pc and restores it to the factory setting. Since I know you want to keep your data. I believe you have two options. You could : 1. go out a buy a new hard drive install that and put the current drive in a USB enclosure or just make it your secondary drive. 2. Buy and run a copy of Spinrite from GRC which will most likely recover the drive and the information but cost as much as a new drive($80 us) and will take a few days to run.I've just followed Carbon Dudeoxide advice and that of drmsucks' advice in #2 below i.e. powered down and removed everything but the key board... but alas to no avail. That is... the same message on the black screen reappears. I did though once again try the Last Known Good Configuration... and as before (though I didn't mention it in my first post) ... the PC brings up the Windows XP Home Edition Screen with the horizontal loading bar ... but it only lasts about 2 - 3 seconds before the monitor goes black, followed by the Compaq screen and then the message screen (and CONTINUES to loop through this order of screens until I close down the PC by holding in the Power button for about 7 seconds). In regard to #3 ... no I do not have the original Windows XP Home Edition (SP2) CD... as I purchased the PC second HAND and it didn't come with the installation disk. On reflection probably this wasn't a smart way to buy a PC but with five kids at home I took a punt on spending less and up until about now its been a good decision. I'm pleased with the advice in #4... as it seems I have no alternative but to follow the process set out in #5... which seems sound. Though I assume I will need to find another solution re not having the original Windows XP installation CD. If anyone has any other alternative advice I'd also be happy to hear it? By the way is there any chance a virus or Trojan could be the culprit to my problem? Or is it likely to be a hardware failure or software conflict issue with Windows XP? Though I can google it ... but what exactly is a "USB enclosure" for a hard drive? Many thanks As was said HP/Compaq doesn't ship with an OS disc, but instead come with a recovery disc. This recovery disc doesn't have the OS on it either. It accesses a partition on the HDD where there is a copy of the default factory system resides. If you have the computer model and serial number (not sure if you even need the serial number) you can buy get a recovery disc from HP. Unfortunately the recovery disc will reinstall everything back to factory default and you will lose your files. As "CCG" said you might be able to recover your files by installing a new HDD but you'll have to also buy a new full copy of XP or? and then set the old drive up as a slave and you might be able to access the files. A USB enclosure for a HDD is an external enclosure that your HDD would install into and than you would have a USB cable to connect it to your computer. It is the same as an external HDD.Another option if you just can't live without your files is to take the computer to a Tech or Repair (that knows what they are doing) and they can try using the XP recovery console from an XP disc and they would be able to repair the Master Boot Record, Boot.ini, etc and possibly rebuild the registry and that might get you back up. Many thanks for all the advice given. As I don't want to lose my existing data I will be follwing the advice of drmsucks & joefido. Fortunately I have some younger & clueier friends ... and with the advice given ... I'm sure I'll finally get there with a bit of effort & help. So again many thanks to all that has given some input to my issue. I guess though I'm still a littel unsure what caused the probelm in the first place... as I was my 16 y.o. son that was using our PC when this probelm emerged? Cheers Carey - 1) A USB hard drive enclosure was explained by joefido and would be like this: http://www.amazon.com/Antec-MX-100-Aluminum-Enclosure-Drive/dp/B000XQDTRW/ref=pd_cp_hg_2?pf_rd_p=413863501&pf_rd_s=center-41&pf_rd_t=201&pf_rd_i=B0007LXR3E&pf_rd_m=ATVPDKIKX0DER&pf_rd_r=0JQHMR4PWNT8RBGHB8QZ. I know that you are from down under so used an Amazon link - can you guys buy from Amazon? In any event, you would need an enclosure for a 3.5" SATA drive. I'm sure that you can get one at a large electronics store. The external enclosure is not an 'answer' to the problem, but, rather, a means to save your data. 2) The problem, as you described it, is probably not virus related; probably not 16 year old son related, either! Nothing wrong with holding in the power switch if a computer 'freezes.' But, with any 'non-normal' shutdown (power failure, holding in the power switch, etc) there is a risk of file/data corruption on the hard drive. 3) You don't need to own an XP CD; can you borrow someone's disk? Be sure that it is an SP2 disk. We would use it to perform some "repair" operations. 4) If you can't get an XP SP2 disk, I would remove the hard drive and recover the data from it. Then I would re-install the hard drive into the computer and invoke the Recover operation (F10?). This will erase (delete) everything on the drive and put the machine in the software state (including XP) that it was in at the time of first purchase. Your current problem should now be gone. You will need to re-install your programs and data and update Windows. Be sure to install and update an antivirus program before you access the internet. (There are many free anti-malware programs, ask if you would like to know where to get them.) 5) For futures, you may want to check with HP on the price of recovery CD's for your system. Contrary to suggestions above, these recovery CD's will be able to restore your computer to its original state, including the operating system. In the event of a hard drive failure, you will need CD's because the 'recovery partition' (F10) on the hard drive will not be accessible. 6) Best of luck and let us know how you make out!Hi drmsucks Many, many thanks for your comprehensive advice... and in short I tried to follow your advice in Point 3... but alas as yet my PC is still not up & running. Anyway as it currently stands ... I went to a trusted friend that's helped me before with my PC ... as the plan was to use his Windows XP HE SP2 install disk to hopefully 'repair' the corrupted file(s) ... as per your advice ... without the need of first extracting the HDD, copy (save) the needed files, etc. Anyway, in short, despite CHANGING the BIOS to read the CD-ROM drive first on start up; followed next by disconnecting the HDD from the motherboard ... each and every time we got the same message: "CDBOOT: Can't find NTLDR" What we expected (hoped) to see was a message like "Press any key to boot from the CD..." and then follow it from there to hopefully repair the corrupted file(s). Please note his disk wasn't an "original" ... though he advised me he had used it many times to good effect on his own PC). So I'm guessing my next step is to follow your Point 4... as I know (or at least I assume) the F10 - PC Recovery Option is still an available solution to me ... as the PC will open up to a HP "PC Recovery" PAGE / screen (presumably from the partitioned area on the HDD) .. .though I haven't pressed the "continue" button for fear of auto starting a process that will wipe all of my data & files. As I still might be a little ways off in organising the saving of my files from my existing HDD ... to get my PC going it as simple as purchasing a new SATA HDD and having it formatted & Windows XP SP2 installed? Or can I expect some other unforeseen problem in getting it going i.e. a motherboard issue or somethin else. I apologise for my ignorance in these matters ... but as I stated in my first post a week ago I'm a real novice when it comes to PC and how they work ... but have picked up some new learning in the last week!! Many thanks in anticipation. Cheers I'm sorry that your friend's efforts did not solve your problem; not unusual to have issues with a non-genuine Windows CD, however. I think that there are now three logical courses of action, assuming that you cannot borrow a genuine XP SP2 disk: 1) Remove your existing hard drive and place it in a USB enclosure or another computer to recover data; then place it back into the your computer and do an F10 Recovery. 2) Purchase Recovery disks from HP; then you can 'Recover' onto a new hard drive. 3) Purchase Windows XP and install it onto a new hard drive. Of course, 2) and 3) can be installed onto the old hard drive, as well. Quote from: carey57 on August 31, 2008, 11:48:58 PM Or can I expect some other unforeseen problem in getting it going i.e. a motherboard issue or somethin else.There are no guarantees - most likely the issue is a corruption of key Windows files, but, there could be other causes. From the sequence of events that seemed to have caused the problem, I would not suspect the motherboard. But, in the event that I am wrong, and there is some hardware problem, I would choose option 1 because it is the cheapest. Further, I would have my friend put the drive into his machine (assuming he has a SATA port; and, assuming you trust him to see your data) and recover the data onto a portable hard drive, flash drive, website or CD's. While the hard drive is in his machine, he can download the diagnostic software from the drive manufacturer's website and test the drive - potentially, the software could 'fix' the files. But, back up your data first I know that you had contemplated the purchase of a new hard drive before this problem and that now might seem like an appropriate time to get one. I would urge you to be sure that the system is 'back to normal' before you spend the money. Be sure to let us know what you did and how you made out. If you have any questions, please ask. |
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| 8032. |
Solve : computer emergency? |
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Answer» Hi I have a compaq computer at home with a amd processor with WINDOWS sp 3 I installed sp3 and now my computer does nothing but reboot repeatedly. The computer is actually my mom's. I can get into safe mode. My question is can I remove service pack 3 safely. Granted I still have the 754 socket and hers has the 939 socket so it must affect more of the newer boards than the older ones.It's an issue with the drive image HP used for the operating system - even on the AMD configurations they included an Intel driver that gets 'activated' with SP3. Perhaps they used a different image on earlier drives. Before you update your mother's computer, check the HP (Compaq) website and see if you need to apply a patch prior to UPDATING. You can also check here: http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131. |
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| 8033. |
Solve : XP SP3 - current views?? |
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Answer» Since SP3 started I have heard mixed reports but seemingly more BAD than good. heres a question: if my comp said that it downloaded service pack 3, but never installed it, then i canceled it, then did a system restore to a time before I did this, is it not on my computer? haha im pretty sure I dont want it If you simply prevented the install then it shouldn't be there anyways - without any roll back. I'd suggest to most folks who want to stay in control - to not let updates go on full auto install - go for custom and make decisions as to what you want or not. Quote but never installed it, then i canceled itThis part is unclear. You canceled what exactly?I am imagining updates were all downloaded but install of SP3 was negated/cancelled. Am I right?well it showed it fully downloaded (but never actually said DONE.... the green bar was full, then was empty and the icon in my toolbar said 0% downloaded).... im bad at explaining stuff...... so at that point, i canceled.As long, as installation didn't start, you shouldn't have any traces of it.XP SP3 includes all current updates since SP2 to SP3's release dates, plus NAP and some other features INCLUDED with Vista. IMHO, if you're fully updated and won't use NAP, no need to install it. If you were starting from SP0, 1 or 2, you should install it simply because it's less hassle than installing all the individual updates. I've not had any problems with SP3 at all with any of my machines.You can quickly see if what Service Pack is intalled on you Windows XP computer buy opening the control panel and double clicking the System icon. I think the Service pack three files are downloaded 'on your computer' hard drive somewhere although it SOUNDS LIKE you cancel the installation of these files, so their not 'in your computer' untill you install them. Of note with the SP3 . There seems to be a problem with certain AMD HP computers. http://arstechnica.com/journals/microsoft.ars/2008/05/15/hp-tells-consumers-to-sit-tight-and-not-install-xp-sp3 Hope this helps, Friend! I downloaded SP3 and a lot off applications didn't work properly, I got rid straight away, nightmare!It's sitting in a Temp file somewhere....if you run CCleaner it will be gone...I have installed it on three computers - zero problems. Follow the instructions - disable AV and anti-spyware before installing. Quote from: ChrisXPPro on September 01, 2008, 09:29:21 PM Of course IIRC there was an issue with AMD and some other thingsThis was not the 'fault' of SP3 or MS. |
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| 8034. |
Solve : Older laptop and DSL connection? |
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Answer» I have a older compaq presario 1700t. I am try connect it to a dsl ROUTER using a NET work card. I am getting a detecting PROXY server message and then this PAGE cannot be displayed, Ant ideasWhat browser? |
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| 8035. |
Solve : how do i get out of safe mode?? |
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Answer» One of my COMPUTERS at home always starts on SAFE mode, how do i make it stop doing this?jessica......have you gone into setup (DEL) at startup and change it to start normally as opposed to start in safe mode. it is five years old post the author might have diedWhat? How did you come to that conclusion? Quote from: kpac on December 24, 2009, 04:55:35 PM What? How did you come to that conclusion?i am just kidding it is five years old post Quote from: kareem eltanahy on December 25, 2009, 05:24:50 AM i am just kidding it is five years old postwell. Quote from: kareem eltanahy on December 24, 2009, 04:21:25 PM it is five years old post the author might have died one of the respondants did. VERY insensitive.Keep pressing f8 at windows startup that will bring you advnce start up options form that select start windows normally this will do it.READ THE DATE.Yes, by all MEANS let's all keep trying to help jessica solve this apparently unsolvable problem.****sigh*** Quote from: Allan on January 08, 2010, 11:24:49 AM Yes, by all means let's all keep trying to help jessica solve this apparently unsolvable problem.you know something Allan you are a hopeful guy and that is good thing |
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| 8036. |
Solve : Clean install of Windows XP Home? |
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Answer» I have problems in running Windows XP Home. I could not open "Install Windows as I got "error on page".No idea what you are talking aboutAllan, I just read your previous message. I appreciate very much your help. I will follow your instructions for "XP Clean Install". Thanks again and have a good DAY. |
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| 8037. |
Solve : Can't expand quick launch bar horizontally? |
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Answer» I used to have it in two horizontal rows - I like to WORK w/many WINDOWS open. Then one DAY my screen CHANGED, and TRYING to get it back, I clicked randomly and I must have changed something. |
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| 8038. |
Solve : Running installed programs after windows XP reinstall? |
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Answer» I just finished reinstalling Windows XP to correct a registry issue and now I am scratching my head trying to figure out how to get the programs back on the screen when ONE clicks on All programs from the Start button. I have all the programs backed up on an external drive and they are still there after the install they just don't show from the All programs options. Any fairly easy way to do this? When you re-install XP you need to re-install all your APPS for them to work properly... |
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| 8039. |
Solve : save download from youtube in to folder? |
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Answer» i have youtube account. i download my favourite movie songs and stored in to favourite. but now i want to stored songs in to my personal folder. can it possible ? |
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| 8040. |
Solve : HELP!!! so annoying!? |
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Answer» about every 10 seconds, say when i type, my computer like "spaces out" and i quit typing and i have to reclick the type area to type agian. know what i mean? my internet "goes blank" kinda, and i have to reclick the screen in order to type or scroll. the blue bar at the top goes from dark blue to light, faded blue when this happens. i have firefox by the way. this happens when i play computer games too, not just on the internet. i have tried rebooting a million times List as much about your computer as possible. This includes operating system (what version of Windows you are using), service packs, computer make/model, RAM, hard drive, SOUND and video cards, current adware/spyware/virus programs being used on a regular basis, do you have a "real" Windows CD, etc. Did you make any hardware or software changes to you computer before this started?maybe, not that i rememberAs JJ said... Please, post some computer info: - processor type, amount of RAM (hold Windows logo key, HIT Pause/Break key) - hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties") - security programs in use (antivirus, FIREWALL) |
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| 8041. |
Solve : Internet Explorer interference? |
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Answer» Dell Dimension 2100/ 256 MB Ram/ O.S. Windows ME I'm guessing upgrading to xp is not an option, nor is chucking AOL out the door, both my recommendation.Quote from: billrich on February 05, 2009, 07:04:53 PM How to Disable Internet ExplorerSorry to say that these settings do not apply to dial-up connections, which I have. Thanks anyway for the response:{oldcousin} |
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| 8042. |
Solve : "WMS idle" message during shut down? |
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Answer» During shut down of my windows XP I receive an ERROR message that I have had in the past on another machine. In the window it says" WMS Idle" application is running and GIVES a button to shut down or it will time out and shut down most of the time. ??? I cannot find it in the TASK manager application running list. Whats up?If you have Nero INSTALLED, check here: http://forums.techarena.in/windows-xp-support/702909.htmThank you very much. |
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| 8043. |
Solve : Deleted a partition--no boot--need to edit MBR?? |
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Answer» Hi all, |
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| 8044. |
Solve : dsca.exe - Application Error? |
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Answer» The FOLLOWING allows APPEARS after I boot up my computer: "The application failed to initialize properly (0xc0000135). Click on OK to terminate the application." |
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| 8045. |
Solve : Acessing files on a slave drive? |
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Answer» I have a hard drive that failed and i want to get the files off of it. I set the drive up as a slave to ANOTHER computer and I can see all my files there, but when i TRY to access my docements it says i do not have rights to access them. I am assuming it's because i had my xp account password protectedTake ownership of the folders/files in the new OPERATING system. See KB308421.. |
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| 8046. |
Solve : Can't Delete File Type Action (Probably an Easy Fix but I'm stumped)? |
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Answer» Ok. Here's my problem: |
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| 8047. |
Solve : XP wont log in?? |
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Answer» So, my laptop was plugged into my wall charging. My dog ran by and hit the cord, which pulled the computer to the ground. The computer powers up and goes to the XP login, but wont go anywhere past there. What sort of hardware could be damaged. Is it worth taking in to get fixed(warranty has EXPIRED)? Or just get a new one? the platter and the head never touch. Except when there is a head crash. |
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| 8048. |
Solve : Pogo game site? |
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Answer» The bottom of the page is cut off in the Pogo Spades game room so that I can't use the chat. How can I correct this?Increasing your screen resolution might helpThis sounds stupid, but how do I increase the screen resolution on that page?Figured how to set screen resolution.....it didn't help. what site/game is itI have TRIED two other game SITES and in both of them also the bottom part of the screen doesn't SHOW. The game is Spades and in the last one at Games.com, I couldn't even play because so much was cut off. The Hearts site is this WAY also at Pogo. This is really weird. Only game sites are this way, nothing else that I have ever noticed.What browser are you USING? |
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| 8049. |
Solve : Computer Only Restarts with Black Screen, and thats all it does.? |
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Answer» Computer info: Gateway 835 GM My father took it to get it fixed but to no availWhat kind of place was it? What happened? Do you have Windows CD?Office DEPOT is where it got taken and they said that they werent able to fix it or recover any data with their programs. The only way to fix it is by replacing the hard-drive or do a recovery. And the computer did not come with Windows CD, unfortunately. Download Windows Recovery Console: http://www.thecomputerparamedic.com/files/rc.iso Download, and install free Imgburn: http://www.imgburn.com/index.php?act=download Using Imgburn, burn rc.iso to a CD. Boot to the CD...let it finish loading. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. Then, follow the steps from here: http://icrontic.com/articles/repair_windows_xp, starting below this picture on page 1: Quote from: Broni on February 12, 2009, 03:25:48 PM Download, and install free Imgburn: http://www.imgburn.com/index.php?act=download I canno't install Imgburn, I get an error( Error opening for writing:...) is it because the computer I am using has a problem, maybe with a virus?Try different computer.I typed in the 3 commands (H:/>ATTRIB -H C:BOOT. INI etc.) and I get a response that "the file can not be opened" for all 3 commands. Do I proceed with the next step of deletion H:/>Del Boot.INI? and is it necessary for me to type in "H:/MiniNT>C .." to get to the basic root?Make sure, the command are IDENTICAL. For instance... It's not: H:/>ATTRIB -H C:BOOT. INI but H: ATTRIB -H C:\\boot.ini Every letter, sign, and space matters.I still get same response when I have typed in ... "Which Windows installation would you like to log onto ? 1 H:MiniNT>cd .. H:ATTRIB -H C:\\boot.ini H:ATTRIB -H C:\\BOOT.INI H: ATTRIB -H C:\\boot.ini (w/ space in front) and H: ATTRIB -H C:\\BOOT.INI" What could it be?It may be the infection blocking the access. I'm afraid, there is not much more, we can do here. I'd suggest slaving the drive in another computer to retrieve data, and formatting the drive afterwards. Instead of slaving, hard drive enclosure can be used.What is the difference? or a better question, which option is more efficient in retrieving the data? Hard drive enclosure is easier to use. You remove bad drive, put it into hard drive enclosure, which you connect to working computer through USB cable.I went to the store and there was a variety of hard drive enclosures, price ranging from $10 to $50 and up. Is there a specific enclosure that I NEED? Also, when I remove the bad drive and insert the hard drive enclosure- is the bad drive connected in any way to the hard drive enclosure? Just unclear on the "how" part on recovering the data.All you need to know is, if your drive is IDE, or SATA type. IDE: SATA: Note the different connectors. If any doubt, buy an enclosure, which is IDE/SATA compatible (it has two sets of cables) Inside, you connect data, and power cable: close the enclosure, connect USB cable between the enclosure, and your computer, connect enclosure power cable to the power source, power up computer, and you're good to go. |
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| 8050. |
Solve : User Logon? |
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Answer» Windows XP HOME. Windows XP Home.OK MAYBE I READ the post next time Check to see these options are enabled in the user account. Control Panel -- User Accounts -- Change the way users log on or off. [attachment deleted by admin]Thanks, but these options have tried both switched on and off. |
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