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I went onto my regular account today and I had to download Direct X to view something, when I downloaded it it also came with something called SpyCrush which would not go away and began diagnosing my computer with all these viruses my professional spyware and virus detectors never found so I knew it was bogus and it kept bringing up it's stupid website on IE and it was going nuts so I had to improper shutdown before my computer lagged out, when I came on, it SAID something like this

"One or more of your personalized SETTINGS cannot be LOADED. Please contact the SYSTEM administrator if this problem persists."

What does this mean and how do I fix it to get back onto my main account? I'm on the Guest account right now which is working.Where did you get this version of DirectX ? ?

Spy Crush is scum-ware...

Somehow i believe there is more to it than this.

Can you do a system restore prior to this point ? ?

If not you need to run all your protection apps preferably in safe MODE and then dload and run HijackThis. DON"T let it fix anything yet....save the log as a text file and post it in our Virus and Spyware section.

I done a Google search for DirectX downloads and the first few pages of the sites it linked to were fine (I stopped going through them at page 3)... In no way should it have been accompanied by SpyCrush (or anything else for that matter)

Where did you download it from?

Hence my observation...

Quote

Somehow i believe there is more to it than this.

Hi, I was wondering if someone could help.

I'm running Windows XP Home Edition and recently bought an mp3 player that needs to work with Windows Media Player 10. I had WMP 11 so uninstalled it, so it went back to the version that came with my computer which is Windows Media Player 9. When trying to install Windows Media Player 10, it kept saying that it isn't compatible with my version of windows which I know for a FACT is not true because I had been running it for years before upgrading to 11.

Why is it saying this and what can I do? Windows Media Player 10 was MADE for XP yet its saying it isn't even compatible!

Please reply as I am getting very, very frustrated.

ThanksFirstly, and MP3 player that says its compatible with Windows Media Player 10 (WMP), is compatible with WMP 11...

SECONDLY, go into your Control Panel
Start>Settings>Control Panel

Then go to Add/Remove programs

Then click the "Windows Components" tab

And find Windows Media Player (It might be under accessories)

Deselect it (if its already selected), and select it again. Click OK or Apply.
Be prepared to put in your Windows installation disk. (If your computer only came with a restore CD, then you probably wont need the install disk)

This should restore it back.

I've tried this and it made no difference.

The PROBLEM isn't that Windows Media Player itself isn't working as Windows Media Player 9 is running fine, and Windows Media Player 11 runs fine aswell. The problem is that Windows Media Player 10 won't install because it comes up with this message:

"This version of Windows Media Technologies is incompatible with this version of Windows."

which is completely untrue.

The reason I need WMP10 is because it's the only Windows Media that works with the Philips GoGear plugin for PICTURE syncing, as WMP11 seems syncs the pictures, but it just doesnt work. I've found all over the internet on forums like this that it only works with WMP10, but when I try to install 10, it says it doesnt work with Xp....

any suggestions why that might be?Just to clarify:

The directions I gave you (above) does not run the installer that you download from the internet. It uses the Windows XP Windows Component Installer

This installer uses a different installation technique. (More of forces the files it needs into place)


Are you using any software that changes the Windows User Interface? (eg: Windows Blinds)
If so, try uninstalling it. There is a possibility that it could have changes some information relating to the Windows Version Test.

Other than that, I WOULD blame file corruption.
Click Start> Run
type
sfc /scannow

Be sure you have your Windows XP installation disk.

I can open internet explorer ok no problem by click, but internet explorer will not ALLOW me to type in my PASSWORD to get in to my emails nor google search field on the google web page (this applies to all web pages) I cannot even type in to Google search field on the web page. The only place is the address field.(www) Thats all. can any one HELP please.
I can CONNECT to the internet fine. What HAPPENED before this started?
What version of IE are you using?
What version of Windows are you using?try firefox

I want to change my icons without using shortcuts.

When I change my icons through the tools>folder options>file types some of the icons I change turn into windows SEARCH. How do I change icons without this happening?

Operating Sys: XPQuantumSpectre......... Could you provide an example of exactly what icon you wish to change ...and what icon you wish to change it to.


dl65 I would like to change file type icons, hard drive icons, and other hardware icons (cd-rom drive; etc). I want to change these icons to a new set of icons that I downloaded.

I've successfully changed this icons in the past, but I had to system restore because of adverse effects. Some of the icons I changed automatically switch their association to windows search.

I've tried changing icons this way before
windows explorer menu bar tools>folder options>files types...(then selecting and changing icons). But each resulted in me having to system restore. I was locked out of my hard drive when I changed that icon. I could only search.

How can I change all of my icons without receiving this adverse effect?

Thank you.


P.S. Let me know if I should be more specific.

QuantumSpectre ........ I just did a quick bit of research on your issue and from what I have seen and read, it can be done ok, HOWEVER usually there is a detailed set of instructions included in the d/l to walk you through the changes .

Which set of icons did you d/l ? please provide a link to it if you would .


dl65 I downloaded the icons from: 2s-Space.com

more specifically: http://www.2s-space.com/studiov2/download_icons.asp?did=1
I downloaded the: Darkness Windows Icons
Format: ico

*notices the smiley* ...sorry, hope this is not too much trouble.QuantumSpectre ..... well , I just d/led that set and changed the icon on my test machine to what is called the hard drive icon ....with no problems ..... ( BTW thats a tower icon ....not a hard drive ) ........ and I followed your instructions ......

dl65 Some icons and file types I can change without the problem occuring; however if I change the drive icon display. When I click on (c:) from windows explorer it searches.

Any idea why my computer is doing this instead of working correctly?
Do you know how I can fix it? QuantumSpectre.......
Quote

When I click on (c:) from windows explorer it searches.

when RIGHT clicking on any hard disk partition , explore and open command appears as STRANGE charachters but the rest of the menu appears ok and when double clicking on any partition it asks for a suitable program to open the partition, what is happening?what os? what protections do you have??thanks for your concern,
operating SYSTEM is windows xp
protection is norton system work 2005when did this start any new SOFTWARE or hardware installed

I built a new Athlon 64 bit computer and installed Windows XP on a new SATA hard drive to be used as my primary drive.

I now cannot access the My Documents of my previous Windows profile on my previous Western Digital ATA hard drive.

A friend told me that I should change the jumper settings on the old unaccessible hard drive to the slave settings and I should then be able to access my previous profiles My Documents. When I change the jumper settings the old hard drive is not recognized by my new computer. The new computer only seems to recognize my old hard drive when I have no jumper settings in place.

The profile that I'm trying to access was password protected.

How can I gain access to my old profile? I was thinking that maybe I would have to reinstall or repair Windows XP (so that the old hard drive will boot with the new 64 bit processor, it will not if I just try to boot up with the original Windows installation) and hope that all my information doesn't get erased, but no one I know can give me a clear answer on this.

Please help.Have you ATTEMPTED temporarily removing the SATA and seeing if the IDE will boot as it used to ? ?

Remember...no jumpers.Yes, it was one of the first things I tried after putting together the new hardware.

I think that there is a conflict with the original DRIVES Window settings for a 32 bit processor setting, that will not allow it to boot my new 64 bit hardware.

This is why I think that maybe a reinstall or repair of Windows on the original hard drive might allow me to access my files.

Of course I have yet to do this as I am afraid that either the rep or rein will erase the files I wish to access.There is a program out there to get around parts of it (sorry no name off the top of my head) but the easiest way is to throw it in the old MACHINE and remove the password from the account. If that is possible anyways, i wonder if something like y copy could copy it to a new install..... but thats just thinking out loud.I tried to pop it into the old machine, but the power supply had died by the time I got around to doing so.Quote

The profile that I'm trying to access was password protected.

1.Right-click the folder that you WANT to take ownership of, and then click Properties.
2.Click the Security tab, and then click OK on the Security message (if one appears).
3.Click Advanced, and then click the Owner tab.

When converting musicfiles from a given format to MP3 with dBAmp(version 12), I can't do anything else on the PC besides waiting until the conversion is ready, and when trying it takes "hours" before other programs open and the Net I just can forget...

I have 1024Mb RAM, 3200Mhz PC AMD 64 Athlon, XP complete with SP2 and the patches/updates, IE60...

Might there be something wrong with the RAM?

Is dbPowerAmp set to 'high priority' when you are converting?
-that will slow it down a lot.

If it isn't, I wouldn't be worried anyway, would seem normal when converting media.

COOL, will have a check, thanks didnt find such an option, sorry Ignore it.
That's normal behaviour - DBPowerAmp will use all of your CPU to convert files in the minimum time and with the bets QUALITY possible.
It's best to leave it alone when it's converting or you RISK errors in your music, such as skipping.Keep in mind the 3 more taxing things a computer does for you are video, audio and burning... i try to schedule these PROJECTS for when i'm sleeping.

I'm trying to convert these videos i downloaded. The thing is there default language is JAPANESE. Right now there in OGM but i need to put them in a format conpatible with more then ONE language or i will just have the japanese. So can anyone TELL me of a converter that will keep both languages or a TYPE of file that supports both.have you used the google lord
Check these links:
(Similar Question)
http://www.moviecodec.com/topics/1627p1.html

(FREEWARE)
http://virtualdubmod.sourceforge.net/

(Not-So-Freeware)
http://www.008soft.com/convert-ogm-to-avi.htm
http://www.riverpast.com/en/prod/videocleaner/

On a Windows XP pc with service pk2, there are many programs which are installed in control panel, but they do not SHOW up under the start button/programs list. How do you make all installed programs show in the programs list?if you GO to the BOTTOM of the all programs menu there should be a ARROW to allow you to continue VIEWING whats in the menu or it will be on the top
It is not that the window is not showing what is there, there is nothing listed in the programs list. If I go to control panel and add/remove programs, all of the programs are installed. They just do not show up in the programs list or under the start menu/ programs list. The files show under C;\program files, but these are not the .exe files for starting the programs.when did this start??Some things, such as certain installed device drivers, may appear in Add or Remove Programs but not in your Programs list. For example, my Add or Remove Programs panel shows NVIDIA Drivers but that is not on the Programs list because it not really a "program". Can you give one or more examples from your system?

Hi all, i recently formatted my drive and got rid of everything, when i put windows xp into the drive originally it kept telling me that i had no OS. So i switched about the boot order to MAKE it boot from the c drive and it tells me there is no bootable device. I was pretty sure that the windows xp disk WAS bootable, and im at a loss as to why it wont do it. Any and all responses are very much appreciated. Thank YOUIF you formatted your drive, you have erased EVERYTHING. There is no operating system left.
You need to reinstall Windows XP with the Windows XP CD. If you don't have ONE, I am afraid you can't do anything.Quote

So i switched about the boot order to make it boot from the c drive and it tells me there is no bootable device

If you formatted your drive, you have erased EVERYTHING. There is no operating system left.
You need to reinstall Windows XP with the Windows XP CD. If you don't have one, I am afraid you can't do anything.

Quote

So i switched about the boot order to make it boot from the c drive and it tells me there is no bootable device

Do you mean the CD-ROM drive?

How do you know he's got a laptop, Zylstra?

Hi! Can ANYONE help with a problem I am having. I am running XP Pro on an Acer, Travelmate laptop. Everything has been running fine until 2 DAYS ago when the pc stopped ALLOWING me to change the name of text & word files using the rename facility. Example I right click on a text doc (notepad) then click rename on the context menu, type new name & I get the following dialogue box

"If you change a file name extension, the file may become unusable.Are you sure you want to change it?" Yes No.

If I do click yes it makes the file unusable.

I have tried everything. For some reason all my restore points had disappeared also? File checker, Scannow, CHKDSK etc etc all FIND no problems with my OS.

Any advice would be welcome OTHERWISE I am going to have to restore my OS, & I really dont want to have to.When you rename the file, are you putting in the .TXT or .DOC on at the end?

Sounds like you have XP set to show file extensions.Thats sorted the problem instantly. I feel like a prat now, but sometimes you just cant spot these things yourself & I dont know how that got turned on.

I'm just relieved the pc is working again.

Many thanks again

HenryNo need to feel like a prat... I have that option switched on and I constantly forget to put the file extension in when I'm renaming files

Glad we could helpTo make XP hide the file extensions again go to Control Panel> Folder Options> View and without moving the slide bar at the right check the box at the bottom of the menu labeled "Hide extensions for known file types". That should hide the file extensions from you so you don't accidentally change them.

This is what it looks like: (Look at the pointer/arrow)
I have that option on by choice ... I just forget I've got it on haha

Hi,

Just the other day I installed a GIGABYTE Iram into my PC as my main disk, along with a SATA HDD to store the Documents and Settings folder.

I have successfully configured the COMPUTER to use this folder, installed all programs and copied files over and all seems fine.

However, when I start up the PC, about half the time the control panel and drivers fail to LOAD for the sound and/or GRAPHICS card, reinstalling them causes the device to work on the next boot.

In device manager the relevant devices show as PRESENT with error code 39 - Device driver cannot load because it is corrupt or missing.

For the soundcard, when the PC is shut down a message box appears stating that the program is not responding displays with the EXE of the program that runs in the taskbar, with the option to End Now.

I have tried upgrading the sound and downgrading the graphics, and uninstalling and reinstalling the devices, no effect.

I cant think of anything else to try, to be honest this has me completely stumped.

Any ideas?

----------------------------------------------------------------------
My configuration is:

Gigabyte 8I945P-G-RH motherboard

3x HDD as follows
C : Gigabyte Iram - Windows install and Program Files
D : SATA HDD - Documents and Settings and Program Files
E : SATA HDD - Storage only

Graphics card:
1x PCI-E GeForce 6500 (512m)
1x PCI GeForce FX 5200 (128m)

Sound:
Onboard Realtek Hi-Def audio

3.0Ghz Pentium 4 HT
1GB DDR2How many and what type of sticks are in the Gigabyte IRam ? ?

Did you happen to run MemTest on them one at atime before installing ? ?

I reticently updated my computer running XP Pro to SP2 and I ran CCleaner and it came up with 195MB of Hotfix Uninstallers. I am VERY limited on space because my computer has a pathetic HDD so would it be advisable to delete them to free up space?Generally it is OK to uninstall the $NTUninstaller$ files but do so at your own risk...

Normally what i do is wait at least 3 weeks of average to above average usage of the machine after a hotfix and make sure it's not a "hotbreak"...

If you have a burner you could also burn them to CD for reference if need be.

Hard drives are fairly REASONABLE right now...i'd consider going shopping soon.

A Perfect Example of a hotfix gone bad happened recently so you may want to rethink this.If I burn them to a CD I can still use them if I need to ?I've done this before. There's one uninstaller you shouldn't delete, for some reason, and I can't remember which one it is...sorry. The thing I did was zip them all up and move them to the zip file RETAINING the path INFORMATION and then SIT for two weeks and see if everything is stable. Then I used a specialize program to delete them painstakingly, rather than having to go through each of them one at a time in Add/Remove. If/when you do remove the uninstallers, don't do it through Add/Remove Programs. This would uninstall the hotfixes. You need to manually delete the appropriate folders first. And then you can use Add/Remove Programs to delete the entries.

I imagine you'd be able to use these after backing them up to a CD, but I've never done it, so I can't say for sure.Thanks guys.No problem. If you have any trouble, just let us know.

Quote from: Charmed on June 21, 2007, 02:14:01 PM

I have the same problem, but mine isn't fixed, I think I'm going to CHECK the power connections. Any other suggestions?

monitor is working while i switch on the cpu button ...........................only cpu runs but monitor remains inactive

In a recent MOVE, I lost the instruction BOOKLET for my Hewlett Packard DeskJet
840C. I started to print out a 43-page item and realize it's not what I wanted to print. Other than turning off the printer (which means that I can't use it again until I erase the job now PROGRAMMED in), how can I stop the printing?Click on the printer icon in the SYSTEM tray, the lower right corner of your SCREEN. You should see an option to cancel the print job.

Hi. First of all, i'm new to this forum. I've been looking all over this site to find a solution to my computer problem but didn't find anything

My issue:
My cousin let me have a computer because he messed it up somehow. When i turn it on, it goes to the screen that says that the computer had been shut down improperly. And it gives you the option of choosing how you want it to start up (Safe mode, Last known good configuration, etc.). When i choose to start up normally, the screen turns black and nothing else happens. When i choose safe mode, a list pops out that say system32/......bla bla. and then all of a sudden it just stops and freezes there.
Any ideas on how i could fix this? Do i need to reboot the computer? if so, can you please give me steps or a link on how to do this?

Thanks. I would really APPRECIATE it if someone could spend some of their time to help me out.

Edit- I have no info. on what the computer is made up of. It has a Windows 98 and pentium iii sticker on it so i'm guessing that's what it runs.Hello

If you dont plan on needing any of the existing files, the easiest solution would be to ask your cousin for the System Restore CD (unless you have it already)

Go ahead and do a total reformat, this will destroy all currently existing data, nothing will be saved (This means that all music, PHOTOS, documents, etc. will be deleted)

If you do need to keep the files, then we can skip the reformat:
What antivirus is installed?

What happens when you select "Last Good Configuration"?

When you go into Safemode, have you tried letting it just sit for around 5 minutes?

What happened prior to the incident? Quote from: Zylstra on June 20, 2007, 12:37:22 AM

Hello

If you dont plan on needing any of the existing files, the easiest solution would be to ask your cousin for the System Restore CD (unless you have it already)

Go ahead and do a total reformat, this will destroy all currently existing data, nothing will be saved (This means that all music, photos, documents, etc. will be deleted)

If you do need to keep the files, then we can skip the reformat:
What antivirus is installed?

What happens when you select "Last Good Configuration"?

When you go into Safemode, have you tried letting it just sit for around 5 minutes?

What happened prior to the incident?

hi there... well, the best option to your problem is to choose Last known good configuration instead of using start it normally... it is normal that informations about system32 will comes up.. system32 is located at windows inside your drive c:.....


if nothing happens,,.... and your computer hangs up...,, the best solution for that is to reboot your pc and make sure to indicate your 1st boot device.. it's either your harddrive or your floppy....... -pao

I have Windows XP Home Edition Service Pack 2 (build 2600), a Dell Inc. Dimension 4700. Also have IE6, SP2.

When I go to Tools, Internet Options, Settings, and View objects, among the items in there is Hotmail Att… I sometimes go here to update the items in there. The Hotmail shows it as installed but total size is None.

When I try to update it, nothing happens. When I right-click and try to REMOVE it, I get a message box. In the Title Bar it shows Share Violation, and in the box itself it shows: These Program Files are currently being used by one or more programs. Please close some programs and try again. You MAY need to restart Windows.

This has not done this before. But I have done a few restores over the past month, so guess something happened.

Anyone know how I may get rid of that Share Violation notice? Thanks much.
What main goal are you trying to accomplish?

From what I understand, you are trying to remove the Hotmail Object in Internet Explorer. Is this correct?

Solutions:
Core part of IE. Cannot be removed (not an addon)Thank you for your answer.

It is the Hotmail Attachments Control, and I should be able to delete it as I have different times before. I just deleted PC Pit stop okay, as I will not be using it for a while.

As I said, I sometimes update them but since this had None in the Total Size, I knew something was wrong. It would not update, as the rest of them do, and when I try to delete it I get that Violations message.

When I go to Tools, Internet Options, Settings, View Objects, it takes me to the Downloaded Program Files, which is where Hotmail Attachments Control is.

Not sure what is meant by this: "Solutions:
Core part of IE. Cannot be removed (not an addon)"


All items can be removed, generally. Just for some reason, having problems with this one.

Any other solutions?

Good to see you back...been awhile.

Have you tried to remove it in safemode ? ?

Safemode only loads the bare minimum of programs and processes for XP to function.
To get into safemode hit F8 repeatedly as the machine is starting and before you see the Windows logo...

Post back if this doesn't do it.Sometimes the freeware program
UNLOCKER will WORK for deleting.
Below is direct link. Good Luck!

http://ccollomb.free.fr/unlocker/old/unlocker1.8.4.exe


After you install read the...readme file then proceed.
I had tried that once before and got the same Share Violation. Just tried it again and still got the Share Violation message. Thanks for the info, though. It is almost 1:30 AM and I have to scoot to dreamland.

Quote from: patio on June 20, 2007, 03:23:47 PM

Good to see you back...been awhile.

Have you tried to remove it in safemode ? ?

Safemode only loads the bare minimum of programs and processes for XP to function.
To get into safemode hit F8 repeatedly as the machine is starting and before you see the Windows logo...

Post back if this doesn't do it.

Sometimes the freeware program
Unlocker will work for deleting.
Below is direct link. Good Luck!

http://ccollomb.free.fr/unlocker/old/unlocker1.8.4.exe


After you install read the...readme file then proceed.

hi guys.


I've encounted a problem on my NEW com. I can't seem to shut it down. When ever i try to shut down(start > turn off computer), my applications on the 'notification area' will begin to close until there's only the wireless internet connection icon left, then it will just stay there. I've left it for a hour and it stays the same. If i keep tryin to shut it down, it will either

1) Proceed to try to shut down (goes to the welcome screen) and will hang at "Windows is Shutting down"


OR


2) BSOD.


Windows Xp SP2.
Gigabyte DS3
C2D E6600 (stock)
2 GB RAM
XFX 7900 GTO





No spyware, viruses and what not. No overheating on mobo, gfx card etc.

Newest mobo drivers, all drivers are up to date actually. System restore does not work. Tried almost all restore points.


Did anything of importance happen prior to the issue?

(New software)

try disabling the network first by right clicking on it and select properties. then click on disable, if this does'nt work io cant help you.

programming_patThanks for the reply guys.


Hmm.. The only major change i know of is the updating of my BIOS. But even if i revert it to my old bios. The problem still persist. I've encountered this problem for quite some time already. But it wasn't so bad last time. Last time i just have to shut it down twice(Start > turn off) in order to shut down the computer. No hanging at "Welcome screen", no BSOD.


My friend told me to shut down my computer by going to the task manager and hold ctrl while pressing shut down. Well it works but is it the proper way for me to shut down my computer?it is the unsafe way of shutting down your computer so you could lose important data. This way works but make sure no background programs are running and you havent got any visible programs running. Quote

No spyware, viruses and what not. No overheating on mobo, gfx card etc.

50 degrees Celsius is... 122 Fahrenheit

Thats an okay temperature, but it could be less.
(Unless its a laptop, then its fine)

This is most likely not the problem though.

Pressing CTRL while shutting down basically means that you are not allowing any grace period for the applications to exit properly. What programming_pat said is completely correct. Holding down CTRL while shutting down should only be used for diagnosing problems, and for occasions when applications disagree with you....


Try this:
Shutdown the computer like normal
When it hangs, press CTRL+ALT+DEL
Go to the "Processes" tab
Find the title: "Explorer"
and end it

Tell us what happens

Windows 98se.

I uninstalled Norton using its own uninstaller then searched for folders/files left behind and DELETED them. Then ran CCleaner to clear out files and clean the registry. Now when I reboot I get a message displayed, part of which states:

"Cannot find a device file that may be required to run Windows or a Windows application.

The Windows registry or SYSTEM.INI file refers to this device file but the device file no longer exists.

C:\PROGRA~1\SYMANTEC\SYMEVNT.386

Press a key to continue.."

Pressing any key allows booting to continue as normal but how do I get rid of this annoying message please?

I cannot find any reference to the device file in the C:\Windows\System.ini file

ThanksI hoped you backup you register!
Because you 'll have to use the backup.
If you didn't let me know before you start the Norton removal tool
Dload and run Norton removal tool. (You do not need the CD that is only if you want to reinstall it)
Just "Forget" (step 3) to reinstall afterwards like they ask.
I do not know why a company makes it this hard to remove a program.
They say it is for security reasons.
But I think it is sow a person who can't get it off would eventually buy the license.
I find this a crude way.
That's why I say to everyone who reads this if you don't want any problems do not ever install Norton.
Let me know if it worked. (should be)

Jonas Thanks Jonas, I will try the removal tool shortly.

Meantime have found that by copying the file from ANOTHER system running Norton (Win ME) the error message no longer appears at bootup.

You're right on with the Symantec/Norton problems, I'd never ever consider it again even if it was free.

Cheers.Let me know how it turns out.
If you copied the files then your registry isn't adjusted sow that means that you never REALLY uninstalled it otherwise that copying and pasting wouldn't work.
is Norton still in you LIST of add or remove programs?
But actually don't bother just run the Norton removal tool and everything will be gone.

Jonas if you have a look at this Symantec web page there are guides and many removal tools for symantec products
http://searchg.symantec.com/search?q=remove+symantec+product&charset=utf-8&proxystylesheet=symc_en_US&client=symc_en_US&hitsceil=100&site=symc_en_US&output=xml_no_dtd&context=hho&x=2&y=12

as many as you have realised do not remove very cleanly, leaving troublesome bits behindIf you run the issue part of Ccleaner (after you ran Norton removal tool)
everything should be gone.
sorry forgot to say that. (should have)

Jonas Quote from: Jonas Wauters on June 17, 2007, 02:03:01 AM

Let me know how it turns out.
If you copied the files then your registry isn't adjusted sow that means that you never really uninstalled it otherwise that copying and pasting wouldn't work.
is Norton still in you list of add or remove programs?
But actually don't bother just run the Norton removal tool and everything will be gone.

Jonas

Here...

Remember to follow each step.

I have a Gateway 702 GE

Intel Pentium 4 processor 540
Processor - 3.2 GHZ, 800 MHZ FSB, 1 MB L2 cache
250 GB SATA HDD
1024 MB DDR

Digital Media Reader (8-in-1)
2 FIREWIRE (IEEE 1394 ports) 7 USB ports

After getting adware and a virus my system seemed to slow down. I tried alot of stuff to remove them and with help from a friend I did. My system was messed ever since, small errors here and there so I decided to reformat the whole thing. When I tried the restore disk would not boot up. Cd/DVD is first in boot but it gets to the screen just before windows xp loads and SITS and a black screen with nothing until I eject the cd, then Windows will load. The cd was and is in perfect quality I don't even think I had to use it when I BOUGHT the computer, but i figured maybe it was just a bad cd, so I ordered a new one and the exact same thing happened. Games would install halfway then I would get an error message. I could play music cds THO. So I decided to try to reformat it using a windows Xp Pro cd, it reformatted and windows xp loads minus some drivers that are on the restore disks. I try again with the new restore disk and the same thing happens. I stole my brothers burner put it in my drive, same thing. I took his cd drive and put it in mine, same thing. This restore cd just wont boot. If anyone could help me in any way possible that would be amazing and most appreciated , Thanks in advance!!

- Frustrated!If it happened with more than one unit it could be the cable...try a new 80 conductor IDE cable.

Once again, another question I have:

What in the world is it? Whenever I start up my COMPUTER, all goes fine until I get this popup saying new hardware found and then it says "WIndows Usermode DRIVER Framework". What can I do to resolve this? I don't have any hardware/software to go with it, I've searched my computer with that popup to see if I have anything that can go with it and nothing is there. I downloaded the update from a windows update (I THINK it was an extra file that was optional) a long TIME ago. I just want to stop the popup and possibly delete any of those files I don't need. If you need anymore INFO just ask. Thanks

I'm running windows XP and somehow (my mistake) lost all my restore points. Is there any way to get them back? I have a problem that was fixed by going back a week to a restore point. Now all are gone & my problem is back. Alot of the time, when your hard drive is running out of disk space, System Restore will not only stop monitoring to CREATE restore points, but delete them to save disk space.

You can also check log files to see what event errors occurred.
Try this:

1. GO to Start > Control Panel > Computer Management > Event Viewer > System.
2. Click on the Source tab to sort by its name.
3. Go to View > Filter and next to Event source, select srservice, and press Ok.

Were you able to find System Restore in here ok? If so, what errors do the event logs in the description report?

Gizmo73

way2goofy ....... If you somehow turned off your system restore , than unfortunately theres no hope. When you tried to USE system restore, was it turned off ?


dl65 Like dl65 says, if you turned off System Restore, then those files are gone. What kind of problem are you having? Perhaps we can assist you without NEEDING the aid of System Restore.

my brother has recently downloaded something and it is freezing up my computer/internet. my internet connection is very very slow and disconnects from time to time. my computer in general has been very slow. i downloaded mozilla firefox thinking it WOULD make my connection a bit FASTER but it didn't and started giving me random pop ups. i don't know what to do. do i need to reformat it because i want it to be like how it was when i first bought my laptop. PLEASE help me!!! i also GET trojan.vundo, infostealer, WinFixer, MisleadApp, trojan.Metajuan, and DriveCleaner on my NORTON Antivirus. i just got a tracking cookie on my norton scan. risk is low

Well my problem is that whenever I try to open up firefox or IE it takes about 20 seconds or so to load a page, but when it actually loads the first page then it runs fine but after awhile it will run slow again. Another THING is whenever I try to connect to a game client that involves connect to the server to INSTALL a patch of some sort it wont let me connect (happened with three games).


I think that I statrted the problem because i got MAD at a game one night and umm...how should i say this...hit my knee underneath my desk really hard, which somehow managed to freeze my computer, so I restarted it and I began getting this C++ Runtime Error whenever I tried to access any program and the only way I knew how to fix it was System Restore.

So ya that would work for about a half a day then it would give me the same Runtime Error, so I shut off the error reporting in the My Computer, Properties, Advanced, Error Reporting.

And EVER since then my computer SEEMS to get worse each day.

Should I just reinstall windows or is that a BAD idea?

Any advice would be GREATLY appreciated.

h4lt
You might want to open up your computer and, using proper ESD precautions, check to make sure that everything is properly seated. If you knocked it hard enough to cause something to freeze, you might've made something come loose.Quote from: h4lt on June 18, 2007, 01:58:39 PM

And ever since then my computer seems to get worse each day.

(I put in things I have done so it's known what I have done so far.)

I have a new problem. After connection with my ISP, I get a SECURITY
alert that says:

The security certificate is from a company you have not chosen to
trust.

View the certificate to see if you want to trust it.

The security certificate date is valid

The security certificate has a valid name matching the name of the
page you want to view

Do you want to proceed

Yes No View the Certificate

How can I get rid of this message ?
(When I viewed the certificate, it had hitbox in it. Maybe some cookie)

Thanks.



> > > I would to find out how to stop script error windows from showing up
> > > in Windows Explorer.

> > > It's not happening when I use another browser.

> > > I have downloaded all fixes and unchecked the script debug boxes.

> > > Thanks.

> > And just to check, you have unchecked the box 'Display a notification
> > about every script error'?

> Thanks.

> I have done that too.

> I just did the following and so far no errors.

> It takes a long time and ONE needs to turn off the SCREEN saver and be
> logged on as an administer to
> APPLY the registry reset.

> I first used subinacl.msi and installed it.

> I had to put the subinacl.exe file into the same directory as the
> reset.cmd file.

> Then I ran the subinacl.exe file and it did the registry reset.
> ----------------------------------------------------------------------------------------------------------
> These FILES were used to fix an problem with Internet Explorer and
> many
> scipt errors it was having. Fix applied on 1:22 PM 6/19/2007

> subinacl.msi
> subinacl.exe
> reset.cmd

My computer shuts off itself randomly. It shuts off most often while i am playing a game. Once a while it also shuts off when it is idle. When i try to turn it back on, it will only start for a SECOND. If i unplug it for 5 minutes and then try to start it, it starts. Somehow I tried switching the voltage to 230v then back to 115 when i start it and it works SOMETIMES. Can someone tell me whats wrong?

I have a video of the problem, please watch it and help. Please thanks.

http://www.youtube.com/watch?v=ePj8ILdEDIw


AMD ATHLON 3700+ 939 - 46°C average
MSI K8N Neo4 939
2x512mb Kingston DDR Ram
XFX 7600GT
WD 250gb hard drive
380W Cooler master power supply
1 cd/dvd RW driveThat is a NICE computer you have there.

Did you make sure everything was connected properly? Also, is your computer very dusty or dirty?Everything is connected properly. It is dust free. It also seem to shut off more during hot days since the fans spin faster and consume more energy. I am thinking it is the power supply. Anyone know whats the problem?Quote

Somehow I tried switching the voltage to 230v then back to 115

Quote

Somehow I tried switching the voltage to 230v then back to 115

This is a crazy thing to do.

If your power supply wasn't bad before you did that, it may be now!

Anyone know whats wrong? Would buying a new power help?

I am very sure that it is a hardwares fault because i recently reformatted and rebuilt the system.

My mother's computer is getting me so fusterated it is unreal!

I ran into something new and never heard of it. Any time my mother tries to open a download IE: Windows Defender or any thing else she get this ccCommons MESSAGE that pops up that says please insert disk for program.

It is getting so bad it is effecting her Outlook express! She keeps getting multipules of the same message over and over and over again. Tonight she tried to get her email and after 11 messages out of 40 it froze up and closed Outlook Express on it's own.

My QUESTION is What the *censored* is ccCommons and how we get rid of that buggy problem, then what do we do to fix IE 6 and outlook express 6?

We ran Avast, AVG, MicroTrend it found no viruses.
Then we tried to run defender and it would not do it, ccCommons froze it up as well.

I am at my wits end and he has W.....A....Y to much CRAP on that machine to have to wipe it and reinstall it. Crap such as pics, games, halmark card creator and the list goes on.

Can ya help keep this poor daughter from GOING to the loony bin and get mother off my back how bad her computer is messed up?

Thank you-
The Kitty
.....What OS is this? Windows XP?Have you got HijackThis? If you have, run it and post the log (put in seperate posts if too LARGE).

Today i was messing around with my pc, and downloaded some files and all of the sudden, my pc started going crazy and restarting over and over again.

I tried to scan it with my avg to see if i got a virus and it stopped working. When i tried to do the same with my anti spyware, it did the same and stopped working.

I deleted the files i downloaded and the problem wouldn't go away. I tried to do a system recovery and thats when my pc got messed up. During the system recovery, they noticed i missed a few files, so it restarted my pc and got a black screen saying i was missing a file or the file was corrupt.

It said:

"Windows could not start because the following file is missing or corrupt:
\system32\hal.dll
Please re-install a copy of the above file."

The problem is that i don't have any back up files, or the windows xp file, or anything that could help me out.
It won't even LET me go in safe mode. All i can do is go to BOOT menu, system recovery, and setup.

I am currently on another pc so can someone help me out?Didn't you get a recovery disk when the PC was bought?
Have you tried to copy the hal.dll file from another computer and put it in your C:\Windows\System32 folder?Try what MICHAEL suggested. If not, you'll need the CD that Contrex suggested.
When you find it do a restore from it.

Alan <>< The Long Method

This will require a WinXP CD that matches your installed VERSION...If you don't mind me asking...what exactly did you download?I think i had a similar problem once, that there was some file missing and it could not start, so when the pc was booting, i clicked on i think it was f10 or something, to xp or pc recovery, or something like that, so the pc pretty much reinstalled xp so it was like when i bought it, all music and videos were STILL there but alot of programs were gone, but i though it was worth it.
Thats how i would do it...

All of a sudden my windows XP will not SHUT down it's like it's frozen have to turn it off manually. Also how do you get rid of the box that pops up w/MSN core files it's not in Add/remove. Thanks alotWhat antivirus protection are you using?

Can you take a screen-shot of the MSN Core File dialog box and upload it to www.imageshack.us ?

The virus PROGRAM is Embarq just got DSL. I tried a system restore to see if that would help then saw Norton Anti virus 2005 on there so TOOK that out. It's weird will be ok then all of a sudden freezes up & won't shut off.
The other suggestion w/MSN, I have no idea how to take a screen shot, you have to realize you are talking to an idiot when it comes to complex COMPUTER issues. Thanks for trying to help me.Taking a screenshot is simple. When viewing the content you want in the shot press the PRINT SCREEN button next to the F12 key. Then go into any image editing program, i.e. paint, and press CTRL-V or select paste from the edit menu. Finally, save the image. You have now successfully taken a screenshot and are ready to upload it.

I'm RUNNING Windows 2000 and the Firefox browser. My question is for paint. What are the normal attributes in PIXELS? I can't seem to remember. Attributes are the width and height. It can be found under Image. All I need are the pixels for a normal 8.50 by 11.00 inches PIECE of paper. Please help. Asap.Open Paint and go to Tools > Attributes. Instead of setting the SIZE in pixels, click on inches and set it to 8.5 x 11.

If you absolutely have to go by pixels, the settings would be width: 639, height: 824.Thanks this helps.You're welcome. Come back ANYTIME.

Every time I turn my pc on / start it up, a ZONEALARM pop-up tells me 'something' wants internet access to a certain IP address and subsquently shows 'traffic signals' being generated,..-As though some program or software is trying to auto-check for updates or something.[I have turned off every auto-update I could find including Windows XP, and ZoneAlarm's itself]
-A check of windows task MANAGER to see what programs/processes are running only shows that "taskmgr.exe" is running.

-Anyone know of a program or software I could obtain that would tell my what's specifically trying/asking to CONNECT on the internet and where it's going?

I'm using an HP Laptop about 3yrs old, and using:
-WindowsXP, fully updated version
-ZoneAlarm firewall, fully updated
-All the other hardware/software on PC has it's "automatic updates" features turned OFF (I think)

thx in advance for any help,Zone Alarm should tell you what program is accessing the internet. What does the ZA popup say or what appears in the ZA log?

I am kinda computer illiterate. I forgot to shut down the computer before I pulled out the power line. Now I can 't reboot the computer. Please, any tips to fix the computer would be very much appreciated.When you start your computer, do you see anything at all?
If not, try the following:

On the back of your computer, there should (in some cases) be a little black switch near the place where the power cable goes in.
Flip it back one way, then the other. Now try starting your computer

If there is no switch, try unplugging the computers power.

If these do not help, it brings the conclusion that the power bar you are using has a power surge protector. Switch the unit off, and then back on, and PRESS any "Reset" button it may have. Thanks for the quick reply, ZYLSTRA. Will try and will let know. one thing i need to ask to be sure. What's the power bar you are MENTIONING here?Quote from: jltrinh on June 19, 2007, 12:30:29 AM

What's the power bar you are mentioning here?

you're the man Zylstra. One more question. how come the Windows 98 don't recognize the drive. I put the disk in but it didn't pick it up.

So.. I need HELP, and fast...
My hp pavilion t3259 has recently become very slow.
It happened a few days ago, or could have happened today i dont know, i THINK i noticed it for the first time 2 days ago... so i click on "my documents" and then wait for about 10-15 seconds and then it pops up, and the same when i click on for example my computer or any other folder...
So please, does anybody know how i could fix this problem?
Here is the link for the video.
Oh, and the computer specs, amd athlon 3400+ 2,2ghz, nvidia geforce 6600 256 mt, 1024 mt ram, 250 GB harddrive.



-ok after i wrote this i rebooted, and now they all come up as fast as usual, but what could have been/be the problem?
Because i noticed it before, so it will probobly happend again, so i should fix it if its possible..Run Disk Clean
Run chkdsk
Run Defrag

Empty Temp Internet Flies
Empty Recycle Binhave you installed a program lately?
look in your taskmanager what is using the most CPU ?
Yeah THANX guis.. i did run chkdsk and a disk clean and a defrag, and uninstalled the latest program i installed, taskmanager shows nothing new/special. I think these advices helped, thanx!I wonder what program(s) you uninstalled...A music/dj program a friend had on a disk...but it sucked anyways Quote from: FilluX on June 20, 2007, 04:20:18 AM

Yeah thanx guis.. i did run chkdsk and a disk clean and a defrag, and uninstalled the latest program i installed, taskmanager shows nothing new/special. I think these advices helped, thanx!

• 1. OS
• 2. Processor
• 3. RAM
• 4. Etc.

Any more info you might want to add to this ? ?

What does "IDK" mean ? ?

its been acting up ever since my freind stayed over, a few weeks ago. so about 2 weeks.

Hope you don't mind me jumping in here.
If you're interested there is a good guide to cooling down your notebook PC available here in addition to The Saviour's post.You're welcome.thanks calum, i'll look into that

Edit: The guide looks pretty useful, i'll try cleaning my laptop out in a few days once i get the canned air.OK, let us know how it goes.I didn't have to buy anything....i just blew some dust out of the heat sinks and fans and it doesn't overheat anymore. Now, it just freezes when it's installing the drivers and applications after the recovery.

This might be why:
"Due to the large number of virus and spyware threats on the internet, it is recommended that you disconnect all internet connections before reinstalling Windows®. After the Windows installation, antivirus and firewall software can be installed and then the internet connection can be re-enabled to update the antivirus definitions and perform Windows Updates. "

http://support.gateway.com/s/SOFTWARE/Medialess/MLXPH1/MLXPH1su7.shtml

I'll try the system restore again and disconnect my internet because often, it freezes while installing norton antivirus...(but would my internet still be connected if i'm doing a system restore?) I don't think so but i'll try that anyway...any other solutions may helpIf you're still using the recovery program within the Gateway laptop...and it freezes when installing drivers, applications, etc., before trying to click anything or move your mouse, let it FINISH installing the drivers for your hardware.

If it continues to hang...then there may be a problem with the recovery program itself. Using the manufaturer's recovery CDs are more practical...there's no telling what's wrong with the recovery program already installed on the drive.

Also...depending on how old the laptop is...flashing the BIOS may be a good idea...but only if needed...and only as a LAST RESORT.i tried the restore without moving the mouse or pressing any keys but it still freezes, and i don't know how to get the recovery disks

what's "flashing the BIOS?"You can get your recovery CDs from the manufacturer's website...in this case: Gateway

If you're not familiar with what flashing the BIOS is...I'd forget about it at this particular moment...remember...I said it's a last resort.

Purchase MANFACTURER's recovery CDs and start from there. Once you receive your recovery CDs...FOLLOW the manufacturer's instructions for recovery.I must've tried system restore ALMOST 100 times this past week or two(because i'm stubborn/stupid).

Anyways, it keep freezing while installing norton, so i pressed ESC when it was doing that and some messages popped up and i finished the restore, i just need to download an antivirus now....

Thanks a lot guys, guess i don't need to come here anymore....for now.....hopefully.Here's a well rounded Protection Package for you after banging heads with______n's

Anti-Virus: Choose only one.

Avast or
AVG Free

_______________________

Then each one of these:

AdAware

Spybot

AVG Anti-virus
(formerly Ewido )

CCleaner

WinPatrol

All the above are FREE and will give you as i say a well rounded defense....as long as you update and scan on a regular basis.

Good Luck.

get the message that I can compact the stuff(messages), but I do not want that message to show up again......any idea how to get rid of it, can't find any options...and please don't tell me it so usefull...I DO NOT WANT IT...

XP Pro, IE60, Sygate, AVG (both), Spybot.....3200Mhz, AMD Athlon 64, 1024 RAMIn most cases, it IS useful. It does NOT delete your messages.

In Windows XP, there is no way to disable it.
(At least, I know there isnt on my computer)

OK, thanks, BEDANKT, was AFRAID of that...Uncle Billy is too nosy sometimes...prettige dag nog... If you are avoiding compacting because you have a lot of emails (and you think its going to take a long time):
I have over 7000 email messages. It only takes me about a minute to compact them.

(Not to mention, I have another inbox in outlook that holds around 2000 emails)

Compacting is not deleting YOU say...why do I get this picture than?? Recyclebin doesn't sound like compacting
See BAK?
See BAK Run?
See BAK and actual extension differences?

.bak files are used for backing up your compacted messages before they are compacted, in case something goes wrong.

See, Uncle Bill is looking out for you, me, and the precious data we receive on the internet lol..yes...somebody TOLD me to adjust the "Compact Check Count" in the registry to 0, but I can't find it at the place that was mentioned although I have all the right updates and PATCHES for my XP Pro
******************************************************
This is what it said and the guy asking said it worked

Look for this key in the Registry:
HKEY_CURRENT_USER\Identities\{GUID}\Software\Microsoft\Outlook Express\5.0
Double click the Compact Check Count
Select the Base option for Decimal and change the value to 0
This should change both the HEXADECIMAL and decimal values to zero.
Close the Registry.
********************************************************
But I can't find that item in my registry
"HKEY_CURRENT_USER\Identities\{GUID}\Software\Microsoft\Outlook Express\5.0"

The problem is that XP has OE version 6.0

Try searching for 6.0 instead of 5

Remember to backup your registry first

on a dell desktop running win xp, the screen only shows wallpaper and nothing else. How do I get the icons and toolbars back? This is my daughter's computer, so I don't know what she did or didn't do to bring it on. It seems like there must be an easy solution. Like maybe the screen is just enlarged so much I can't see the stuff? The wallpaper looks normal and the mouse pointer works, but when the computer is restarting, all the writing is enlarged and running off screen. I've tried restarting in safe mode, but all I get is a black screen with "safe mode" written in all the corners. right click on your blank desktop, and select Properties.
that will load the display properties window.
then goto Display tab, and you will possibly see that you ahve 2 monitors enabled.
try to disable the second monitor, or set your correct monitor as primary.
or before you try any of that, see if on the back of your computer you have another spot to plug in the monitor, and try the other plug.

hope that helps!

When you say writing, what do you mean? I'm enclined to think you have something preventing explorer.exe from running which is what controls the task bar and icons. Press Ctrl + Alt + Del, then click the PROCCESS tab, and look for 'explorer.exe'. If that's not there that is why nothing is showing up. Why it's not starting up is another story.OK. now I've discovered that I don't have 'explorer.exe' showing up. How do I fix it? I just found a post that provided a link with instructions for a repair install. I will try this and see. Let you know. Thanks. Meantime, any other suggestions are welcome.Quote from: skybluealice on June 18, 2007, 01:02:56 PM

OK. now I've discovered that I don't have 'explorer.exe' showing up. How do I fix it?

I just recently installed a new hard drive in my Dell computer. I reinstalled Windows XP. The icons on the screen are large. It won't let me install certain programs because of the resolution. I TRIED to troubleshoot and change the screen resolution but the SLIDER won't BUDGE. Do I need to unistall things in my device manager? Help!What video card do you have?
It sounds like you need to install the drivers.I am learning as I go, I have no idea what kind of video card I have. Is that SOMETHING I can access in my control panel?It would be easier for you to tell US the model of your Dell, for example a Dell Dimension 5200 or something.
If you don't know it (it should say somewhere) then go to Start --> Run --> type dxdiag and press enter.
Then click Save All Information and attach the report generated to your next post.you don't have any video drivers installed. Look for a cd that is labeled drivers and run the cd. If you don't have a drivers cd then we need to know the model number to tell you where to get the right drivers.I have a Dell Dimension 3000, nothing exceptional.Do you have a drivers CD?
Dell's support site gave me 4 different video drivers for your model.Bear in mind I am learning, what is a drivers cd?It will have come with your PC.
Just a normal CD, it will probably be labelled something like "Dell Dimension 3000 Drivers" or "Computer Drivers".Yes, I have that CDPop that CD in and run the install, the thing you want is video drivers.
It should be fairly straightforward to install.Thanks I will give it a try.

I have two OS options when I start my computer, and the default one is not the one I want. Anyway to delete that one from showing up and just having the system boot into the OS I want without giving my the choice?Please copy and paste your Boot.ini file.how do i do that? Where do i get that from?Quote from: tylermiller88 on July 20, 2009, 09:13:07 PM

how do i do that? Where do i get that from?

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS /usepmtimer
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Professional x64 Edition" /noexecute=optin /fastdetect /usepmtimer

There is is. I assume I can remove the default one as this is the one i want to get rid of and then copy and past the correct one up there?

When I change pages from my browser(IE7) or back my mouse arrow and hour glass show after the change and blink 7 or 8 times which delays the page loading an does not allow scroll or any action on the new page for a time.
is there something running in the backgroung .

How can I improve this page change?

BucxTry clearing all your TEMPORARY Internet Files, Cookies and Cache and scan your computer for viruses/spyware.Thanks For the help Trans3cr

But

been there, done that. Tried every thing I can think of and several suggestions. the problem still exists.

BucxSee if you can reinstall IE or go back to the IE you get when you reformat XP, once done that you can UPDATE.Tranc 3r

I really appreciate your help. But my limited experience has me confused.

Are you saying , reformat XP and reinstall IE ??


BucxNot really!

You know how there are different versions and updates for Internet Explorer, each update CHANGES a few things in the previous version. All I'm saying is that you should try to uninstall the latest Internet Explorer (IE 7) and update it back. That way you are reinstalling it. Sort of like this:

1. Uninstall IE 7, then you will have IE 6
2. Now that you have IE 6, you will be notified by Microsoft Update to update your version of IE and run and install that update

Just follow these steps from Microsoft.

http://support.microsoft.com/kb/927177Thanks trans3r

I understand and I will try your suggestion.

Question,,, when I uninstall IE7, will I automaticly have IE6 as a browser
installed?? If not , how do I get it??

Info that may matter.... I had IE7 installed previously and upgraded to IE8.
I started having some problems with slow paging and having
links not accessing. so I went to MS SIGHT and changed back
to IE7.

This problem with the cursor and hour glass blinking(like
its blocking a pop up) started. It blinks 12 to 15 times
after the new page appears, but no action like scrolling
or opening will work until it stops.
I can wait on it but its a pain in the neck.



Bucx























Quote from: Tranc3r on July 21, 2009, 06:07:07 PM

1. Uninstall IE 7, then you will have IE 6

I turned on my computer--as per usual. When I logged on, the normal welcome screen CAME up--I'm working on Windows XP, and my computer itself is an HP, by the way--and then my desktop showed. I was about to get on my desktop, but then another welcome screen had popped up, and on this welcome screen, I was prompted to either shut down the computer, or LOG in as HP_User. Normally, it doesn't ask me to do this.

So I restarted the computer, and again, it prompted me to log in as HP_User. So I clicked on the button, and it said it was accessing my info...and then took me right back to the Welcome/Log in screen. This time, I tried to turn my computer off completely. Again, I turned it on, and I was again re-directed to the Welcome/HP_User screen.

When my desktop had SHOWN up however, I ATTEMPTED to to a Control-Alt-Delete deal, but it wouldn't open up, and then immediately went to the welcome screen again. So currently, I'm stuck on that same welcome screen, and I can't get into my desktop. Anyone have any ideas of what might be going on?Same thing with SAFE mode?

When was the last time you blew the dust out of the computer with a can of compressed air?

Hello, I have a 1TB external Hard drive by Maxtor. I used it on a mac computer for a while, and have a lot of data on it, now I have switched to a Windows XP operating system. However the computer won't recognize the hard drive. I tried it on my laptop and it works fine I can access the files(lap top is also a windows XP system) but not on desktop computer. I NEVER had to install any drivers on the lap top for it to work, so I don't KNOW if that would be the reason it doesn't work on the desktop computer. It is connected through a USB 2 port. I have gone to device manager and it does not recognize the hard drive. Would anyone have a SUGGESTION as to what I should try and do to get my computer to recognize my hard drive? Any help is appreciated, thx in advance.
-cLiPYou realise MAC and Windows use 2 different file systems ? ?Yes, but I was ABLE to access the files on my lap top despite thatRight clik My Computer with it hooked up to the desktop and select Manage...then Disk Management...
Right clik the drive and select Properties.
Report back with your findings...It gives me an error.
Logical Disk Manager: The dependency service or group failed to start
...any IDEAS??

Hi all replaced my hard drive today but TRIED ( by MISTAKE to install xp home sp2) but its my sons disc and i dont have the product key but I have the Right disc and key but no cant delete the part loaded data from the wrong disc can you help please
thanks dave p Boot to the XP CD...
Delete the partition and then continue with setup...

If your machine has a product key it doesn't matter what CD you use as LONG as the versions match.Also, if you want to recover the original windows XP key that originally came with your son's disk, try this....


I have only tried it on a XP Professional CD, but it should work for the Home and OEM versions of Windows XP from restore disks.

To Find the Windows XP Product Key from the Windows XP CD:

1) Insert Windows XP cd into a working computer.
2) Exit the Autorun introduction.
3) Open “My Computer”
4) Right Click on the Windows XP cd-rom drive and select explore.
5) Open the USWXP32P_ZX folder. (It may be as a hidden folder. If you cannot locate the folder, you may also SEARCH for unattend.txt and mark “Search Hidden Files”.)
6) Open the sysprep folder.
7) Open unattend.txt

Your CD’s product key is contained within the unattend.txt file somewhere towards the BOTTOM, if I remember correctly.

whenever i START up and log in my computer automatically begins a reboot on the command of NT ADMINISTRATION/SYSTEM, so i don't KNOW if my computer is so old that it is glitching crazily.. or if it is a virus, either WAY i can't get my virus and spyware scanners going in time to scan anything, any suggestions?Could be a worm; Blaster for example
anything i can do to get rid of it?wait here for an expertSame thing in Safe Mode?MUCH more info is needed...

Hi, I've got quite the problem here. I left my computer alone for AWHILE, and it went into sleep mode. When I started it up again, I had a blue screen with horizontal white lines [kind of like tire tracks] that shake a little bit. I tried turning off the monitor, but that didn't help. So, I restarted the computer, and that didn't do anything, either. As you can see, my computer still RUNS just FINE. I'm typing this with the blue screen. I have no lag or anything.

I can't think of anything else to do. Please help?First, try another monitor.

Then some specs on your computer would be helpful. (Laptop or desktop? Video card? OS?)Another monitor?

But, it's a desktop [COMPAQ], I don't know about the video card, and it's an XP.Ya another monitor. Or try replugging in the monitor cable. If all else fails get a new graphics cardBefore buying a new graphics card, take it out and examine it for any defects (i.e. blown/bulging capacitors)

Then see if you can borrow a known good working graphics card.Thanks for the help, guys. My SISTER said she wiggled the wires and it was fixed.Nice. Good Job.

I searched around the forums here and was surprised not to find any issues related to this. I've searched around in other areas and I've seen that this problem is actually sort of common.

Anyways, let me get down to the point. When I try to put my computer in Stand By, it won't work. It instead, shows the screen where it says "Preparing to Stand By" and then shuts down, only for a MOMENT. IMMEDIATELY thereafter, it starts right back up and shows the login screen.

From the PLACES I've searched, the most common reason for this seems to be a background process that is running or some sort of hardware device that prevents the computer from going into standby. I think it might be the latter, being the hardware device preventing it from going into Stand By. I'm not certain when the problem started but I think it may be my Logitech mouse preventing me from going into Stand By. I'm not certain, though, so I'm open to suggestions.

If it is that my mouse is interfering, could any of you possibly point me in the direction of when I can download the "HID Non-User Input Data Filter"? This is supposedly the fix that has helped MANY people out with the problem but I can't find it anywhere. I looked under the Optional Updates in my windows updates and it doesn't show up to me. I have also searched the internet to see if anyone has a download of it that does NOT come from Windows Updates. Nothing came up. Help with this would be appreciated.

If you know of any other reason that I may not be able to Stand By, let me know. I'll gladly check or scan anything to try to get this problem fixed.

Additional Info:
E Machine T6412
Windows XP SP3
AMD Athlon 64 Processor
2 GB of RAM
Logitech MX Revolution Mouse
Avira AntiVir Personal - Free AntiVirus
NVIDIA GForce 7600 GS

If you need any other information, let me know.
Thank you for your help ahead of time.I have also seen this in systems where the hard drives are packed with data and there is inadequate space to write the system state to the hard drive. Do you have adequate free hard disk space?Interesting, I had the same problem on older computers (where they would get stuck on the 'Standing by, please wait' screen for ever).

Is the problem still occurring when the system is freshly booted? What about booting into admin account?

Also, if you think it's your mouse then the most obvious thing to me would be to try a different (USB / PS2) mouse. It's pretty important if we determine whether it's a hardware issue or the software one (my gut is telling me it's the latter, but we'll have to see )I have 108 GB of free space on my Hard Drive so I'm pretty sure that restricted disk space isn't the issue. DLoad and install Process Explorer...Free.
I believe it can be launched right before standby and still report...If it's desktop....
Rule #1 - Don't use Windows POWER saving features
Rule #2 - See rule #1I agree with Broni, power saving, other than having the display being shutoff just doesn't work right on a desktop unit.Thank you for all of your help. I ended up unplugging my wireless mouse for a connected mouse and it still didn't work. However, when I used the wired mouse and tried to standby, it informed me that I couldn't standby because my Zune was preventing it. I unplugged my Zune and Standby worked fine. All I've got to do is unplug my Zune whenever I'm going to standby now.

Thanks again.

[Sorry for the late reply. I was on vacation and had no access to the computer that I needed help with.]No problem...
Glad to hear you are fixed up and stop by anytime...

My computer restarts after the windows xp loading screen.

It shows a blue screen error,
I cant read it because it is so fast(split second)
please help.What did you do before the problem?

Any hardware changes/installs/downloads/ect?1. STOP the automatic restart to get information from the Blue Screen of Death (BSOD).

Tap the F8 function key once or twice a second as you reboot the machine. (If laptop, you may need to use the F-lock key to access the function keys.) The Windows Advanced Options menu should appear. Use the up/down arrow keys to select the "Disable automatic restart on system failure" and hit Enter. Hopefully the machine will stop on the BSOD.

2. BSOD. Record and post the "exact" error message text and/or numbers plus any offending SOFTWARE module it MIGHT NAME. A google search on these text strings or substrings SOMETIMES provides problem resolution.

3. What service pack level of Windows XP Home are you operating at, if known? None, SP1, SP2, SP3?