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by doing a system restore to the earliest possible date. does a system restore also remove saved data from APPLICATIONS like word, powerpoint, etc, (data that is good)

Try F8 and then select LAST Known Configuration before System Restore.....System Restore will not remove virus. System Restore is registry based, it only resets the registry to an earlier configuration. It doesn't remove new files/folders.No. System Restore will not remove viruses, keyloggers but it will not harm any files that you saved. If you suspect that you're INFECTED please follow the instruction in this link and post the logs in a new thread on that forum.
Edit. SORRY Evil. We must have posted at the same time.Thanks Ill try it, but if its too much work IM just going to backup the non infected stuff and wipe out the rest and do a fresh reinstall.

I currently have 60 processes running (including firefox and windows media player). My grandfather (a computer EXPERT) says that my computer should only be running around 30...I have no idea why so many are running, but which ONES do I need to keep running, because I'd like to lower the amount running (to hopefully speed my computer up a bit). Attached is a screenie of my taskmanager.Nothing is attached.
Your NUMBER of processes is not extraordinary.

Download Process Explorer: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
Unzip ProcessExplorer.zip, and double click on procexp.exe to run the program.
Click on View > Select Colunms.
In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.
Go File>Save As, and save the REPORT as Procexp.txt.
Attach the file to your next reply.

Hey guys, i have a friends comp, P4, 256 ram, just basic. They kept getting error messages, couldnt get into comp, then it WOULD restart over and over, safe mode wont work either.
Im trying to reinstall windows, 3 times in a row, gets to the Terms of AGREEMENT, i push F8, then i get this error message.
"Registry_error
check to MAKE sure any new hardware or software is properly installed. If this is new installation, ask your hardware or software manufacturer for any windows updates u might need"

Technical info is STOP:0X00000051 (0X00000003,0X00000003,0X00000000,0XE1184000)
I ran mem test and found no problems, any ideas what i should TRY next???
thanksAre you booting to the CD?yesThe above error may be also caused by hardware problem.
Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287i tried, unplugging floppy and cd burner, then tried changing out harddrive with working one, and tested voltage on power connector. Still keeps rebooting, and cant reinstall windows.it is not everytime the problem with machine.If u are installing from CD and if the cd life warranty is quite old,it may not be gettin read proplerly.So try once with a differnt cd.let me know.

I wondered how you done that.

its just that i thought you were being funny because i made it easy for her , if not i apologise , harry that and that i DIDNT know it could be done as such.ok no problem , harryMom.
I had this problem and didn't realize it when connected on dial up.
After changing to satellite broadband the speed was about the same.
What was causing the problem was the Monitor. After SWAPPING monitors speed was amazing to what it used to be.
I've since ASKED about the problem monitor, but no one can explain why the SLOWNESS occurred.
It might be worth a try.BobI dont think that was the issue. It may have not displayed it correctly.

You pay ALOT of MONEY to get the latest and GREATEST, then find out that you paid to much for what you BARGAINED for. Exatly, but i WONT mind haveing one.

The home key dosen't work in word
works in excel and onther documents
not working in any word .docI checked on my MSWORD and Home BRINGS me back to the start of a line and Ctrl + Home brings me back to the top of the document. I tried other combinations and nothing else works. What is it SUPPOSED to do?yes home brings cursor back to begining of line.
on this one COMPUTER, the .doc files the home function is not working.
Home key works on same document on a different processor.
If one punches the home key and the left arrow key on this comp the cursor will go to begine of line??left clik the mouse in an empty area and then clik Home...
If it does what it should then it's a mouse setting that's changed...

When I start my COMPUTER everything loads up ok up til the user LOG in. After I hit ok the Explorer.EXE crashes before the desktop loads up. This also happends when I use safe mode. I can not find software that will help me figure out the problem that I can use with out opening windows XP.

Explorer.EXE - Application Error
The application failed to initialize properly (0xc0150002). Click on the ok to terminate the application.

Can some one PLEASE help me with this problem?Sounds infected...Please read and follow this POST and post the logs from the advised software on that post to the Virus and Spyware board.Ok macdad. I will look thiere for an answer as well.See here http://support.microsoft.com/kb/822520

Repair install http://www.michaelstevenstech.com/XPrepairinstall.htm

Hi all:
I'm CREATING a batch script that I'd like to count on for installing a Help 2 SYSTEM to both 32 and 64 bit architecture. I'm hoping to avoid an architecture CONDITIONAL statement in the script. I'm installing to whateverdrive:\Program FILES\Foo\Help2. For the 64 bit architecture I'll need to install to whateverdrive:\Program Files(x86)\Foo\Help2.
My thinking is that I can use the %ProgramFiles% variable to determine the architecture. For instance:
echo %ProgramFiles% on my PC will return C:\Program Files, WHEREAS echo %ProgramFiles(x86)% echos my input, %ProgramFiles(x86)%. I don't have a 64 bit box to test on yet, will that variable return whateverdrive:\Program files(x86) on a 64 bit PC?
If so I want to make variable based on the echo return, which will act as an architecture indicator without having to actually specify hardware.
Am I out to lunch? Will I need an architecture condition?
Any help greatly appreciated
thanks

Quote from: patio on February 04, 2010, 05:45:51 PM

Why not mail it to them ? ?

the return key is the same as the enter key.

Both the keys do the same thing: on a Windows computer they will send a CR LF (carriage return and line feed) (or activate the defaulted/selected button)

but if you don't have either key (quite strange if you don't) you can use the On-screen keyboard already added on your computer, or you can use another one downloaded off the Internet.

The jobs I'm going for are in the outback fixing oil and gas plants, I'm a metalworker, no computer skill required....nd to me the tab button just moves the cursor or words around to random positions which you adjust using space and backspace...

Well its been downloading OOo for more than an hour now and it appears to be stuck on 118mb of 150mb, so I might have to press cancel and start again. Before I do, does 'cute pdf software' allow me to save my existing wordpad resumes to pdf? That may be easier for me.

your email doesn't become blue and clickable like it does in wordpad

It should not matter, companies are busy and if they find you are a good candidate worthy of hire and would like to offer you the job (or more likely, an interview for the job), they'll get ahold of you to tell you that

Hopefully you can get the resume looking good

is it possible to put passwords on a folder?Yes, but without altering the nature of the folder (IE, .zip) you need to use a 3rd party utility.1. If you have Windows XP PRO, you can use Microsoft's Encrypting File System (EFS) within an NTFS partition; although I don't necessarily recommend it. If some helpful person "resets" your password, you may NEVER get your data back.

2. Reference(s):
a. How It Works: Encrypting File System
b. http://support.microsoft.com/kb/308989
c. Protecting Data by USING EFS to Encrypt HARD DrivesUse gatekeeper I like it, There also other good software available you can use any of them.

i have some videos sent to me but when i try to open them windows media player can't, the files ar ram files? any ideas?RAM files are real player files

Download either real player or real alternative software

Only one is needed. Not both. Real Alternative software allow you playback RAM files with other players like the windows media player WITHOUT needing to install the full real player.thanks it worked!awesome KM Player is ALSO a good option try this if you WANT change from real player.

Hi guys,
I've come upon a problem I can't solve. This laptop has been re-formatted before, and with the same procedure, but after this last time, when ever I try playing some online games, it will perform normal and smooth for around a minute, than lag more than my old Pentium 4.
It runs MOVIES well, off-line gaming seems PRETTY good too. So I would guess its now something to do with internet connection, but Firefox runs fast, and comp shows its connection speed is 100Mbps. Is there such thing as internet buffering? It's almost LIKE when I try and play the game, it's all good for a bit, but cant keep up the PACE for long... wireless or wired.
Any help greatly appreciated!
Tried re- reformatting multiple times.

Its a Dell Inspiron 6400
XP pro
2.0 Duo Core
2 GB ram
Geforce Go 7300If it runs well offline, I don't think continual reformatting of your computer makes any difference.

If Firefox can download fast in the same time period that you are having trouble with your game, it is going to be an ISSUE with the games you are using.

Also, I just solved a problem for the kid with a game that was having problems because the AV program was contending with it and using up all the available CPU time.

My recently closed case in the malware section discusses this issue with many games these days coming up as (false?) positives on various scanners.the problem you are facing has nothing to do with firefox I think the problem is in flash player you are using try install the latest version of flash player I think this will solve the problem.

Quote from: Helpmeh on February 05, 2010, 07:26:41 PM

While we're on the topic of COMMENT on each other, what's with you and holding text. I've been noticing for a while that some your LAST posts have been entirely bolded.

HELP. I recently moved and had to reestablish my internet connection. I have Windows XP operating system and Comcast ISP. Prior to the move my computer ran smoothly and my internet browsing was exceptional. When I reconnected my internet service, my computer began to run sluggishly. Whenever I logged on to my email or tried to browse a pop up appeared:

"INTERNET EXPLORER SCRIPT ERROR"

an error has occurred in the script on this page

Line: 1

Char: 1

Error: 'comcast is undefined'
Codes: 0
Url: Chrome://comcasttb/content/comcast.js
"Do you want to continue running scripts on this page?"

Everytime I clicked through the pop up it listed a different line and url issue.

Line: 3

Url: Chrome://comcasttb/content/comcast Email notifier.js

Line: 18

Url: chrome://comcasttb/content/registry.js

I have tried an AVG scan and another registry scan to CLEAN it out, but nothing has worked. I tried the registry debug in internet option tools, and it had no affect. Does anyone have a solution to this problem. I'm not verse in programming but I can follow explicit directions. It takes me 5 minutes to go from one e-mail to another. It takes forever to connect to a web page because of these pop ups. I'm losing my mind. Does anyone have a solution to this issue. I am willing to try almost anything
that won't cause a crash.See if it helps to - Control Panel - Internet Options - Advance Tab -
Disable Script Debugging (Internet Explorer)
Disable Script Debugging (Other)
Click APPLY - OKThanks, I tried that already, still getting pop ups. I appreciate the reply.Make sure you UNcheck: Display a notification about every script error (same location as above)Thank you Allen, I did that also. What other information can I give to give more of a complete picture about my system, that will help determine the best course of action. I know the more information I give, the more detailed assistance I can get, I just need to know what you need to know> I'm speaking from work computer now. I will be checking responses during the course of the day. Thanks again.Were you with Comcast before the move or is Comcast a new ISP for you since the move? What protections (virus, malware, firewall) are you using?I was with comcast before I moved. I use Windows One Live care. It is a pretty good overall protection system, it monitored viruses, malware and spyware. It performed computer tune ups and BACK ups every 2 weeks. Microsoft is discontinuing this service in July and reportedly introducing a new protection program. A friend installed AVG 2 weeks ago on my computer to try and stop these pop ups and fix registry errors, but I'm still getting them.Quote from: Deborah M on February 04, 2010, 08:17:21 PM

I tried the registry debug in internet option tools, and it had no affect.

tried to reformat hp pavilion laptop a buddy GAVE me but LOST power and now i cant format windows XP on it i know that i have a good copy of windows in more like its not seeing the CD ROM and i get SET up cannot copy file bootvid.dll please help i just want to play Rome total war and i have been missing around in repair console is there a way to default everythingThis WEBSITE explains how to repair windows xp
http://www.michaelstevenstech.com/XPrepairinstall.htm

On the main log in screen, where you select which user you would like to log in under, i cannot log in. I have a HP w19e. When I attempt to log in under the user NAME "loading your personnel settings" APPEARS quickly and then changes to "logging off..." and then "saving your personal settings". Please help. I think the problem may be connected to the malware error people where recieving while TRYING to get on facebook because I experienced that problem before I ended up reseting the computer to try and resolve it. Thank you Can you log in in Safe Mode?It doesn't give me
the option to so no I
cannot. I've tried reseting the computer and
leaving it off but nothing changesCan you burn a CD?

Avira AntiVir Rescue System

1. Download the Avira AntiVir Rescue System
- If you need a free burning application, CDBurnerXP works on all operating systems from Microsoft Windows 2000 SP4 onwards.
2. Place a blank CD in your burner and double-CLICK on the downloaded file.
3. The program will automatically burn the CD for you.
4. Place the burned CD into the affected computer and start the computer with the CD in the CD tray.
5. On the bottom left side of the screen there are 2 flags. Using your mouse click on the British flag to use English.
6. Click on the Configuration button.

- Select Scan all files
- Select Try to repair infected files and Rename files, if they cannot be removed
- Select Scan for dialers
- Select Scan for joke programs (Jokes)
- Select Scan for games
- Select Scan for spyware (SPR)

7. Click on Virus scanner
8. Click on Start scanner at the bottom of the screen.

9. Let Avira finish it's scan and then REMOVE any threats found and then exit out of the scanner.
10. Take the CD out of the CD/DVD tray and then restart the computer.

If needed see this Tutorial for the Avira Rescue CDI can't log on to the computer to download the software. I got to safe mode however the same
problem occured(the log in loop) At the logon screen in safemode hit Enter...
This should log you into the Admin account.

I would like to download this entire FILE to a FLASH card. Can someone please "walk" me through it? thanks COURT case? Spying on someone? When using Firefox - View Tab - Sidebar - History -
Click the plus sign for all listings. At the top
Click Edit - Select All - Right click the HIGHLIGHTED websites.
Left click Copy.

You will have to go somewere to paste what you have copied.
Maybe were you write your email. This works on AOL.
Or MICROSOFT Work Word Processor.
Save it to your documents for printing. I tested this before posting.

I am trying to save my WordPerfect and Power POINT to a disc or
memory stick and reinstall it later once I install a NEW operating
system.........can I SEND it to a Memory Stick or CD-R.........
then reinstall it later on my computer once I have the new OS...

can SOMEONE please walk me through this process step by step
on the COPY side and how to reinstall it

windows XPThis cannot be done with applications....sorry.what does that mean exactly??
applications that is?Programs need to be installed from the original disks. You cannot backup an installed program and transfer it to ANOTHER system.

I was trying to do a windows repair on xp and about 10 minutes into it it just seems to stop. The screens continue to change and it looks as if it is running but it isnt. There is no HD action or CD action. An hour later it will be at the same progress.

Is there a way to force it to finish or undo the process? I was not wanting to do a clean install.


Thanks
How are you performing this repair?With the windows disk. I see there are other people calling it the 34 minute hickup.Come on - be clear. Are you trying to do a full repair installation? If so, at EXACTLY what point does it stop?The 34 minute hiccup is usually on a new install...
Haven't seen it on a repair install on my end...but i guess anything is possible.
2 things you can try:
1) Remove the CD and clean it gently with a soft lint free CLOTH...don't wipe in a circular MOTION...clean from the center out...
2) If you have over 512Mg of RAM in that machine try removing 1 stick...

Best of Luck.Yes I was atempting a full recovery install. I have tried a few DIFFERENT windows discs one of which tis the original recovery disk.

Is there a way to undo the repair process?If removing the ram doesn't work you'll have to start a new install routine and format the drive before beginning the installation. If you boot to the same cd will it take you to the beginning of the install routine? If so, format. If not, you'll need to either slave the drive and format it or boot to a different OS CD and begin an install, format, then stop remove the cd before the installtion actually begins.There is no way to undo the repair process...at least none that i have seen thru the years.Thanks for the help. I just did a clean install :/

Can I use a Dell Reinstallation CD w/ service pack 1a. to repair an HP w/ service pack 3? Will it allow me to open windows as long as all I'm trying to do is repair the drive and not reinstall it?Open Windows? You MAY be able to use it to get to the Repair Console, but that's it. Why don't you tell US what's going on?I am working with an HP pavilion a1430n CPU TYPE: AMD ATHLON(tm) 64 x2
DUAL CORE processor 3800+
CPU SPEED 2000 MHz
CPU L1 CACHE SIZE 128Kb x2
CPU L2 CACHE SIZE 512Kb x2
ONBOARD VIDEO MEMORY SIZE [64M]
Started with Internet Security 2010 virus. I attempted to reboot computer in safe mode by entering Run:\msconfig
and checking safeboot in the boot.ini file. That was a HUGE mistake. If I would have found this site a little sooner I probably could have nipped this in the bud, nevertheless, I'm stuck in THE LOOP. I have, I believe, the same stop code as many others:
STOP: 0X00000050 (0XF7F2E044, 0X00000001, 0X80537009, 0X00000000)

I have been able to run CHKDSK /R it came up with 1 prob, sorry, I didn,t see a code for it. It made no difference, it did not resolve.

Yes!!! I just ran a nondestructive recovery and it says it's successful!!! I'm waiting to see if windows starts.Recovered windows-still have programs that were installed before (AVG, MALWAREBYTES, ADVANCED SYSTEM CARE, etc.) but cannot find any saved user docs. Are they lost, or is there a way to search for them? I don't understand why I have programs but not documents.Did it create a Windows.old folder ? ?
Have you checked Documents and Settings for your old user name ? ?

I've never seen an OEM CD from 1 manuf. work on another manuf. machine so i have no clue what it may have done.No I performed a non-destructive recovery (or so I was led to believe), with the built-in recovery drive. Only, it wiped it clean and left only desktop shortcuts to the previous installed programs. Oh well, have a brand new computer now. I will FINISH here and follow-up with virus and malware protection, as, this thing seems to be loaded with crap before I even have a chance to get protection installed.

Thanks guys, I thought I had it, at least the OS was salvaged.No doubt you are probably missing some drivers as you used a Dell CD to restore an HP...
Double check in Device Manager.If you are still booting to the original OS you almost certainly still have the same malware problem. A non-destructive recovery (whatever that is ) would not eradicate the existing virus. And I'm with patio - I'm not certain exactly what you did.I did not use the dell install disk. I was asking if I could earlier, but I didn't. I went through the F10 function at the BIOS screen and did a recovery, which the system said would safely recover users documents and settings. Once the system rebooted however, there are only fragments of files, ie: a photo used as administrator icon, desktop shortcuts (only) with no actual program files. All actual photos and My Documents are empty and at factory default (sample photos).
If there is some way to retrieve these (lost) photos and documents from the point I am at now, that would be great [I don't KNOW if there may be some retrieval program to do this], but I'm not expecting to be able to get them back. I've searched all the related files I could find with my limited familiarity, so now, I'm focusing my efforts on cleaning out all the factory installed crap that came on this computer.
I am having some problems deleting some of those files/ not all are found in Add-Remove Programs, they seem to be hidden. How do I completely remove these programs that have been factory installed when they're not in Add-Remove Programs? Or, should this question be posted as a new topic?
In SUMMARY, I am assuming I am left with a newly restored computer, so, I'll remain satisfied that at least it has been recovered. All log files requested for virus removal have been submitted in my topic in the virus and maleware section of this forum.
Thank You guys, again, I realize how difficult it can be to understand what's going on, sometimes, when people, such as myself, aren't clear on what has been done, or use wrong terminology. THANX AGAIN.

I'm working in my cousins HP Pavilion laptop and it is locked up and won't reboot. I get a ECDinvisiblewindow running and won't terminate. Does ANYONE know what this is? Thanks for any suggestionsSeems LIKE it may be a pretty old machine...the references out there date from 2003 to '05 approx.....and there's not much INFO on fixing it EITHER.

I have a Toshiba laptop that when turned on in normal mode, right after I pick the user goes to a BSOD with the following error IRQL_NOT_LESS_OR_EQUAL then below says 0x0000000A (oxFF1701F0, 0x00000002, 0x00000000, 0x804D9B64). The specs on the laptop are Toshiba Satellite A55-S326 Pentium M 1.6 GHz, 512 MB RAM, XP Home SP3. Part of the TIME if I go into safe mode I can get in and part of the time it gives the same error message as when going into normal mode. Does anyone KNOW what could be causing this and how to fix it? Thanks.More often than not that error is the result of bad or conflicting drivers. I'd suggest you download all of the current drivers from the Toshiba website and REINSTALL them (install the chipset driver first). ALSO see if there is a bios update available for your system. Then REBOOT and let's see what happens.He posted already at Bleepingcomputer and he received reply.

Quote from: dahlarbear on February 03, 2010, 01:58:10 AM

1. What drive "letter" did you check? The "c:" drive?

2. Are there other hard disk volume "letters" or multiple PHYSICAL hard drives on your computer?

Been there done that (see my first post above) . Moreover, from the OP's responses it appears there is only one hd showing in "My Computer".

Quote

these usually don't get along with drivers.

Without re-reading the entire thread why are we flashing the BIOS anyways ? ?

Thought I share this tip. In our training class environment, different users are constantly logging into the training PC's. Over time this creates a massive profile list, which over time slows the PC's. I know MS has a program call Steady STATE, but this would not do the trick. Using this program would not allow the computers to receive updates and patches push by the network at night. MS also has a program called Delprof that will delete profiles. This program works great, but it does have limits. The one BIGGEST is you have to go to each PC INSTALL the program and execute it manually each time you want to delete the profiles. This program only deletes profiles, thus allowing Networking to push the necessary updates and patches.

The work around is to install the program and create a batch file saving it in system 32 (or anywhere you want). Once done go to Schedule Task and create the task pointing to where you saved the batch file. This works great because once created you can adjust the time and frequently to run the task. BTW we set ours to run on EVERY FRIDAY at 7 PM.

Hope this helps someone, let me know.

Here is a good trick to Increase speed of your Internet

1) open any of your browse

2) in URL WRITE about:config

3) there will appear a filter box just down to all your toolbar

4) there write http

5) now from the list FIND network.http.piplining set it to true

6) then find network.http.maxrequest set it to 10

Restart your browser and CHECK I am sure you will find some differenceAnd if you're not using Firefox?

And btw, this is not for everyone: http://kb.mozillazine.org/Network.http.pipeliningUsers who want better page loading speed can try setting this preference to true, keeping in mind this may break some websites.

Quote from: ganjaman on January 09, 2010, 05:28:02 AM

Users who want better page loading speed can try setting this preference to true, keeping in mind this may break some websites.

Hi,

I know this topic has beeb discussed before, but there are a few issues here that I have not seen in any of the other topics relating to this issue.

My friend has a Dell (dinosaurus) Dimension 2400 that was running Windows XP SP1 (mainly due to a dial up connection never being on long enough to peform any updates). The machine was working fine (if a little slow), but they wanted to try out mobile broadband. So they got a Vodafone dongle on a 1 week trial basis. Unfortunately, it would not load due to the PC not having a minimum of XP SP2. So I used an XP SP2 CD to load SP2. It took an inordinate amount of time before fnially failing to install with one of those "Unrecognized error, sorry for your inconvenience" (yeah, right) messages.

Shut down the PC as was out of time. Came back to it the next morning and on startup it presented me with the setting up Automatic Updates screen that you get when configuring SP2, fine I thought and ticked it to use automatic updates. Left the room to get a drink, when I returned I was surprisd to see that it was at the login screen with several USERS listed. So, I attempted to log in, but the keyboard would not work. So, I rebooted and this time the machine hung at the Welcome to Windows screen. I tried safe mode and got the same thing, I tried Last known Good configuration and got the same thing.

So feeling rather sick that I was heading for a complete disk wipe and re-install (they have valuable data in an application on the drive that I am not all sure I can retrieve even using the drive in another machine), I put a XP system disk in the drive to attempt a repair install. I pressed F12 to change the boot order to boot from the CD, which it did and brought me to the options screen for Install, Repair or Cancel. Unfortunately, the keyboard does not work at this opint either so I can get no further.

I have a feeling of dread that I will have to take out the drive and wipe it before doing a clean install.

Is there please anybody out there who can offer me some hope of another solution?

Many thanks in advance.
If the keyboard is USB you can either switch to PS2 or look in bios for a setting to recognize USB on boot. See if that WORKS.
Thanks for the reply. Keyboard is PS2 and it works at other points, like when selecting from boot options. Don't have a usb keyboard to hand, but can probably get hold of one. This is still leading me towards a re-install though I fear (I do realise there may be no escaping that particular outcome).

Just to clarify my earlier post (and apologise for the typos), the screen upon which it hangs is actually the "windows is starting up" screen and not welcome screen as I originally stated.If there is enough room on the drive, I'd suggest a parallel install. That is, boot to the XP CD and do a new install (DO NOT overwrite the existing installation, choose a new Windows folder). You can then boot to the new install, take ownership of the folders in the OLD install, copy the data you need and then either delete the old install or format and do a brand new, clean install if you choose.

One thing I suggest first though - the system seems to be hanging at the "Starting Up" screen which is why the keyboard isn't working. No harm in doing a FULL check/repair of the hd before doing anything else. Boot to the XP CD and choose the FIRST repair option. That will take you to the Recovery Console. Run chkdsk /r - it will take a while to run, let it finish. Then do the parallel install.Thanks again for the prompt replies Allan.

Unfortunately, there is not enough room for a parallel install and the problem with the data is that it is inside an application (I will research this further as I'm sure there must be files relating to it I can copy and then re-insert after I re-install the application).

Initially and it seems occasionally on restart it does get to the Login screen with the various usernames listed and it is at this point that the keyboard does not work (I realise it will not work when it hangs at the "starting up" screen.

My other problem was that when booting from the O/S disk, I get to the option screen to install, repair or cancel and the keyboard does not work so I can't select an option. Will try with USB keyboard when I get the chance to get hold of one.

Thanks again.....I will advise of any further progress (or indeed lack of).

I was not suggesting a usb keyboard, quite the OPPOSITE. From your first post it seemed your system was not recognizing the keyboard early on, which would suggest a ps2 connection might help. But now I see that's not the case. Switching to usb will almost certainly not help.OK, thanks Allan.

Any further suggestions would be most welcome. I have a sledgehammer on standby.

At this point, if you can't do a parallel install and a repair install isn't working you'll have to slave the drive to retrieve the data needed and then format and reinstall from scratch.
Quote from: Allan on February 03, 2010, 06:46:54 AM

At this point, if you can't do a parallel install and a repair install isn't working you'll have to slave the drive to retrieve the data needed and then format and reinstall from scratch.

Yep. Sorry I couldn't be of more help.

Hi there everyone. I thought this question would be asked more often, and I did do plenty of SEARCHING, but it seems like none of the issues are related to mine.

So, a descriptiong of the issue: The process Explorer.exe freezes and/or becomes unstable. I GENERALLY notice it when I try to click Start, or try clicking somewhere on my Desktop, or if I try clicking on an Explorer-related window.
Note that I am not talking about Internet Explorer, but regular Explorer.

time and I drag them around, they LEAVE an odd "echo" effect on my screen.

Opening up Task Manager (I use Process Explorer as a replacement for Task Manager) and closing, then restarting Explorer fixes the problem. I noticed that it may happen several times after, but for now things seem to be working fine.

I noticed this started happening several weeks ago, usually while playing a 3D game like any Valve-Source Engine game, and recently a game called Penumbra.If I have any windows up at the All games are 3D, and recently made.

If you ASK me, this isn't a hardware problem. I haven't made any changes to the inner WORKINGS of my computer, and this problem just started recently.

If you guys need any more info or logs, please ask.

Thanks!

P.S. In Internet Explorer this site's message box begins to glitch up, where as I'm typing, after pressing any button it jumps to the line I was just typing on, then it jumps to the top. Makes typing here very hard

Hello. I have windows XP Home; Outlook Express 6. I had a system failure and repairs in 11-09. The only change was adding SP3 to my system. All my DOCUMENTS were saved.

When I try to send email attachments of a folder/file with numerous pictures now, it will not attach. I can only do single picture attachments manually. Could someone assist me with this please? Thanks kindly and happy new year. Did your system fail because of adding SP3 or do you have SP3 right now? If you don't have SP3 right now, I recommend GOING to www.windowsupdate.com and downloading every update from there. Restart when it asks you to, then repeat.Quote from: tgp1994 on January 09, 2010, 01:00:16 PM

Did your system fail because of adding SP3 or do you have SP3 right now? If you don't have SP3 right now, I recommend going to www.windowsupdate.com and downloading every update from there. Restart when it asks you to, then repeat.

I wouldn't necessarily get every update, but certainly the critical ones should be applied.
You may not want many of the optional updates. I avoid those like the plague.

Right, critical ones for sure. And I would also get any update related to Internet Explorer, and for our poster, and update related to Outlook Express.

But why do you not like Optional Updates?

Because I don't like Windows Live, Media Player 11, or any of the other crap that are available. It's also a terrible way to update drivers

I wouldn't necessarily get every update, but certainly the critical ones should be applied.
You may not want many of the optional updates. I avoid those like the plague.

When I shut down last night, it came down to the wallpaper on the desktop and would not GO all the way down. When i turned it on this MORNING all I got was the wallpaper.What happens if you boot to safe mode?How do you boot to safe mode? The way the thing is now I can't do anything.Right after powering up tap the F8 key repeatedly...it should come up before the Windows splash screenReboot. As soon as the system starts begin tapping the F8 key on the keyboard. You will be taken to an advanced boot options screen. Choose safe mode.Thanks, guys. I got it fixed. My wife had turned off the monitor when she couldn't shut the console down, so the thing had not shut down last night. When I held in the power button it shut down and then rebooted with no problems.You should clean up any errors CAUSED by the hard shutdown. Boot to the XP CD and choose the first repair option. That will take you to the Recovery Console. Once there, run CHKDSK /r - it will take a while to finish, let it do so.

I just recently purchased my first HP product, an Officejet J4580. There are two associated programs (1) HP Customer Participation Program 10.0 (282MB) (2) Shop for HP Supplies (260 MB). I don't plan to use these programs and because they are so large I would LIKE to remove them. When I go to Add / Remove Programs and attempt to remove them this is what I'm told; Removal of these programs is NOT recommended if you are going to continue to use any of the following devices with computer --- J4500 series.
What I'm wondering is; is this just a ploy or could some of the other associated HP programs be effected? I realize that I could just remove these two programs then if I did have problems I could reinstall the complete program. But if you could HELP in would be greatly appreciated.
Now should you tell to go ahead and remove them, they also SAY to unplug the device. If the printer is shut off why should it have to be unplugged?

Thank you for taking this question.In my opinion, they sound like junk programs that HP ADDED on... I would probably just get RID of them and then see if the printer still works. I bet it will, but if it doesnt just reinstall everything like you said and fallow their directions.

Good Luck!I've used a lot of HP equipment over the years. A lot of non-pc type test equipment and several HP printers and computers. Except for the cheapest printers, most of the equipment was very good. Their software is a different story.

How could anybody write a 260MB routine to order ink?Thanks very much guys. I'll go for it. Much appreciated.

Hello, this I a great site. Although I haven’t found a similar issue as mine, I did find a lot of other interesting info. while I was doing searches. Maybe I found the solution, but didn’t know it.

Well, this will be long, but I wanted to show what I have done so far to resolve this. I have a Dell XPS410 running Windows XP MSE 2005. The issue stared approximately 3 weeks ago. After booting up I would get the dialog box saying that Windows had found new software and needed to load a driver. The driver it needed was “Microsoft UAA Driver for High DEFINITION Audio”. This seemed strange as I have good sound and everything seems to run FINE. I checked the BIOS to make sure the integrated audio was turned off since I use a sound card. I tried using the XP disks, MSE2005 disk, the Dell forum, many searches on the internet and Microsoft web site to find the driver without any luck. Microsoft did have a hot fix, KB Article Number: 888111. The e-mail I received with instructions on how to download the fix had warnings that scared me. This was more than just a driver fix. Someone told me to check the System devices in the Device Mgr and it could help locate the problem. When I checked the Device Mgr I discovered that my System devices folder is gone. I can’t help think these are related.

Last night I ran SuperAntiSpyware and MALWARE Bytes and did find 5 tracking cookies which I quarantined. I ran a full system scan with Avast and the Eset online scanner and both came up clean. I deleted all of my restore points and ran the spy ware programs again and came up clean.

Today I ran sfc /scannow with my installation disks and towards the END it prompted me that it needed to load a driver and which disk to put in. The only problem I had was when it would TELL me to put Win XP disk 2 in. I always got the message that I had the wrong disk in even though I had the correct one. Out of desperation I tried the MSE disk and got the same response. To finish I had to keep ignoring the prompts. I copies all of the messages from the Event Manager which told me which drivers were needed and that they could not be copied into the DLL cache with a specific error code 0x800b0100. I did some searches on this and found many results, but none seemed to match.

I am almost burned out and if it wasn’t for the “found new hardware” and missing System devices folder I think I would leave it alone.

Any help anyone can provide will be certainly appreciated. I don’t want to reformat and reload Windows if I don’t have to.

Thank you,
Bill

OK I think that this program change is dumb, ANYWAY my school uninstalled word perfect 12 and installed office 2007. Is there a program that can open these projects i wrote on office 2007?http://www.ehow.com/how_4898107_use-microsoft-word-wordperfect.htmlthis tells me how to open wordperfect in office but i want to use word perfect to open office.Quote from: comda on January 21, 2010, 05:57:38 PM

i want to use word perfect to open office.

... my school uninstalled word perfect 12 and installed office 2007.

I have a problem logging into windows profile after typing in password and attempting to login a MESSAGE apears telling me

The user profile service service failed the login
User profile cannot be loaded

that apears everytime i have been able to use the computer since. I hadnt turned off the computer in months and the harddrive is full EXCEPT for about 50mb it is a acer mini desktop with windows vista installed

I have never encountered this problem or new anyone that has if anyone has a solution i would love to hear it
thanks and great websiteThe first thing that I would recommend is freeing up some hard disk space. Windows needs more space than that to function.

the thing is that this is my admin profile and the only one i have so i havnt been on the computer it has been sitting on the START screen where you enter the password for a few days and eachday i TRY logging in a couple times but does not work it shows the message in my original post above and the i click ok and it goes black for a second then back to where you enter password Quote from: Quantos on January 09, 2010, 03:04:43 PM

The first thing that I would recommend is freeing up some hard disk space. Windows needs more space than that to function.

I'm in a real pickle here on XP Pro. Unable to boot the system, I restored the registry manually from another installation on another drive. This let me boot the corrupted system, but I can't access my encrypted files therein, since the process of restoring the registry means I can't prove to Windows that I am me! This is my first experience with encryption, and so I didn't think to back up my certificate -- or even know such a thing existed -- until I read about it after the fact (I've since LEARNED how many people fall victim to this oversight).

What I need to know is if it's possible, using some KIND of tool or process from this separate installation, to export my user account info (and/or whatever else is necessary) from the corrupted system's registry files, and import that info into the default registry files, so that when I restore the registry with those default files and am able to boot the other system with them, I'll also be able to access my encrypted files therein.

I've tried restoring just portions of the registry (which meant switching the master/slave ribbon/jumper configuration each TIME... ugh!) in an attempt to determine by process of elimination whether I could boot the system without forfeiting access to my encrypted files; but with no luck there, I'm thinking this "merge" idea might be my only chance. Any help will be appreciated IMMENSELY!As you've learned, you cannot replace the registry of one installation with that of another and expect everything to work. I do not know of any way to access your encrypted files. You might try system restore and see if there's a restore point from before the problem arose. In the future, you MUST either backup the registry on a regular basis (ERUNT) or, even better, use disk imaging software on a regular basis.in order to access encrypted files you literally need to be running as a User with the same SID (basically an ID tag). These are generated randomly when you create a user.

A better approach would be to run a Repair install on the system that is experiencing problems, rather then transplant a entire registry (did you know the registry contains data about the hardware and driver configuration, too?). The basic idea here is to have the registry, but fixed.[urlhttp://support.microsoft.com/default.aspx?scid=kb;en-us;308421&sd=tech]Worth a Try...[/url]

No promises.1. You need to restore a copy of the registry from the original system which contains the correct user_ids, security identifiers, and passwords. Hopefully, you haven't deleted its restore points (from the file system) and/or the initial first registry located "Windows\repair" directory (which should have date-time-group of the original installation).

Do you still have restore points of original system on the hard drive?

Do you still have the first registry stored in the "repair" directory?

If you manually replace the current registry files with the first set from the "repair" directory; the system should boot to its first "virgin" state. Then you use that system to see if you can access the original "restore points".

And no, I've NEVER had to do this...

2. Reference(s):
a. Cannot Start Windows XP if the System or Software Hive Is Missing or Damaged (Q303012)
b. How to recover from a corrupted registry that prevents Windows XP from startingThanks to all who replied. I've solved my problem, by following this, by way of this, as suggested here.

Quote from: Allan on January 19, 2010, 05:49:18 AM

As you've learned, you cannot replace the registry of one installation with that of another and expect everything to work.

windows xp professional sp3 32 bit- refurbished
3gb ram
176 gb hard drive
nvidia
avg anti-virus
mbam
ad-aware
firefox 3.5.7 with no script,wot,better privacy add ons
no pirated,cracked,warez
sites frequented until recently; stumbleupon.com, movie2k

a couple of weeks ago i found a link to secunia.com. adobe reader showed as a vulnerability. i deleted it and adobe.com, adobe acrobat, and adobe air and downloaded foxit reader as per suggestion from secunia.
a day or so later i was online and my screen went black. it didn't shut down, it just went black. i turned it off with the power button and rebooted without any problem or error warnings.
last week i changed residences and had my internet service transferred to the new address. the cable installer put a splitter on and ran the cable down the hallway to the computer room (about 25 feet). from there it is split again to the tv and to the computer. that is when i started having delayed write failed errors (in searching ,one of the 8 causes listed for delayed write failed was the cable being too long but i don't know enough to discern if that's the case).
since getting these errors, my browser changed ( add ons disappeared) and internet explorer opens sometimes when i search.

the event viewer shows numerous errors and warnings.

when i used search to find the device manager, i came up with ad-aware scan logs.

in system information>internet settings>internet explorer>cache>list of objects:
program file-{E2883E8F-472F-4FB0-9522-AC98F37916A7}
status-damaged
code base-http://p;atformdl.adobe.com/NOS/get PlusPlus/1.6/gp.cab

i ran COMBOFIX at another forum and it showed "mywebsearchservice" which i thought i got rid of and i don't want. how do i get rid of it?

my system is running slowly and i have so many questions that i don't know what to ask. i'd just like to get it back the way it was before this all started. any help would really be appreciated. thanks.

Find out who made your hard drive...
Travel to their site and DLoad the FREE diagnostics...
Follow the info on creating a bootable CD...
Boot to the CD and run the long test.thanks for the post, patio. there is no link for diagnostics on the samsung website.(sp2004c). i called and they gave me a different website to set up a transaction number and said it would be 24-48 hours for them to reply. they also took address and phone #. what do i need to do? thanks.
Quote from: juanabe on February 02, 2010, 02:50:04 PM

thanks for the post, patio. there is no link for diagnostics on the samsung website.(sp2004c). i called and they gave me a different website to set up a transaction number and said it would be 24-48 hours for them to reply. they also took address and phone #. what do i need to do? thanks.

1.start>accessories>system tools>back up
run back up or restore wizard
choose "back up files and settiings"
choose "all information on this computer"
wizard only offers 3.5 floppy. is there anyway to back up to cd? if not i'll have to buy
a floppy in the next couple of days.

turn on LAP top only get a BLUE screen If you just wanted US to know, thanks for sharing.

If you're looking for some assistance you NEED to provide a LOT more information.Turn on kitchen tap...water runs.

My C drive keep opening and closing what should I do to STOP it ?You need to provide more information about the SPECIFIC problem.Is it a WINDOW displaying the C:\ drive contents that keeps opening or have I got it wrong?QUOTE from: WyattSoft on February 02, 2010, 11:57:54 AM

Is it a window displaying the C:\ drive contents that keeps opening or have I got it wrong?

hai good DAY to all of u

Can u help me how to understand the codes of minidump errorand event viewer. Did you GET a blue screen?

Post everything you see on the blue screen on your next post..

Not just the blue screen code, but the associated driver also (if there is one) ...everything1. BlueScreenView. Download, unzip, and RUN BlueScreenView. Are all the blue screens CONSISTENT or do they differ... Look for anything interesting...

2. Webcast. There's a wealth of INFORMATION in Mark Russinovich's "Windows Hang and Crash Dump Analysis" webcast: TechNet Webcast: Windows Hang and Crash Dump Analysis (Level 400).

To avoid jumping through Microsoft's hoops to access the webcast you might try the following link 1 of 9 on YouTube: YouTube's Version: Part 1 of 9.

Look to right of YouTube's video box and under related videos you should see link to next part as you need it; e.g. "Windows Hang and Crash Dump Analysis 2/9".

Get plenty of popcorn - 85 minute video.Are You Getiing Physical Dump Of Memory Error

I RECENTLY PURCHASED AN ARCSOFT 35MM SCANNER. FIRST TIME USING WAS GREAT AND SCANNED ABOUT 50 SLIDES . HOWEVER THE NEXT TIME I CAME TO USE IT PC TOLD ME IT DID NOT RECOGNISE THE SCANNER. PLEASE HELP.please turn of your caps lock capitals are considered SHOUTING Did anything unusual happen between the first time you used it and the the second time when it didn't WORK (new hw, sw, error, virus, etc)?Thank you for replying. I have been in touch with SUPPLIERS technical team and they think faulty chip . they will replace scanner for me. Hopefully wont have same problem.
Thanks againThanks for posting back and good luck with the scanner.

ok here's what happened

everything on my COMPUTER was working just fine until i tried to install the program MorphVOX® Junior onto my computer, for voice changing purposes. I wanted to play with my voice for one of the songs I was recording.

anyways the installization was like 99 percent complete when all of the sudden everything on my computer started freezing up and being really slow.
eventually I lost my patience and shut off my system.
when i turned it back on, the windows loading screen came up for a couple of seconds and then everything went black.

I tried booting into safe mode but it freezes everytime after loading isapnp.sys.

can somebody pleasee help me???

BTW: I know there have already been numerous other threads about the black screen problem but my situation seems to be a little bit different because it seems other people are at least able to access safe mode.
Do you have your XP CD ? ?Quote from: PATIO on January 09, 2010, 12:44:45 AM

Do you have your XP CD ? ?

You may want to spend tomorrow tracking it down.

Is there a willing 'expert' out there to whom I can explain the details, which are a bit complex and lengthy, not to mention paradoxical.post em and we'll see what we can doThere are (received) emails consisting of text plus graphics. If I SELECT ALL and paste into WORD, the text appears, but only rectangles for the graphics. Whether or not I can paste individual graphics into the rectangles, is variable, but usually not. Then paradoxically, there are emails where I can paste graphics from a received into a new email ONLY after pasting first into WORD, then recopying from Word.
I think it GETS more complicated than even that - that is why I listed 'complex' along with 'paradoxical' and that is where I have to owe you further 'detail'.If the original email has the image actually embedded into it you will be able to copy and paste it without a problem. If the image is really only linked to it, then you may have difficulty.

Have you tried saving the images to an alternate location and then just embedding it from there?I am talking about emails in Outlook Express - so emails stored locally, not necessarily able to acces the internet for embedded links. Try this...right clik any image in an email you want to save...select Save As...and give it a destination folder...if it won't save then it's out there somewhere on the web which MEANS you need to have the SENDER re-send it...Patio
Thank you for offering a 'workaround'; my querry was directed to getting a grasp of COPYING, rather than 'SAVING AS' (which I HAVE tried).

Quantos - I had not answered you - but the above is applicable.Quote from: Sebastian42 on January 09, 2010, 06:12:34 PM

Paio
Thank you for offering a 'workaround'; my querry was directed to getting a grasp of COPYING, rather than 'SAVING AS' (which I HAVE tried).

Quantos - I had not answered you - but the above is applicable.

I am talking about emails in Outlook Express - so emails stored locally, not necessarily able to acces the internet for embedded links.

They would be seen as the image rather than looking like a hyperlink though. If the link is broken that's when you see the red x in a white square.

Let met get this right - are you saying that emails in Outlook Express, when the PC has gone off-line, can show images that REALLY are only links ?

Hey, y'all.

I ran a couple of searches the other day using Windows Search (and the little dog assistant thing). Got the answers I wanted, and Xed out the windows. Later, however, when I went to access folders in My Documents, I double-clicked on the desired folder and, Presto! Up pops Windows Search! It pops up every time I try to open a subfolder under My Documents, and I have to resort to File>Open in order to open the folder (whereas I used to just double click on the folder to open it). I've also noticed that "Search..." is now at the top of the File listing, while "Open" is second.

Is there any way to shut the automatic search off or get "Open" back into the default position? I can't find ANYTHING about it in the offline Help files, so I've come here to look for an answer.

Just FYI, I'm running XP HOME with SP3.

Many thanks in advance for your help.I got an answer on this topic at another website, so you can lock this thread or whatever is needed.

For those who might come after me with the same question, here's the link where I got the answer:
321186

I plan to do a CLEAN xp pro install on a dell DESKTOP, but I don't have the original installation discs. My plan was to use a copy of xp pro (I have the dell product key) and try installing it that way. My question is will that work? The copy of xp I have is not a dell oem version. Also, I will download the dell drivers from their site onto a disc. Or, I have a another dell PC running xp home and I do have that install disc. Can I install from it? THANK you for your input.

I'd stick with the MS XP Pro CD...some Dell CD's will only install to the specific line of machines they were made for...
The Drivers will NEED to be done manually but it sounds like you have a handle on that...

Just think of all the bloatware you won't have to deal with... Ok, thanks.

btw: I'm on my way to becoming a pc tech and I sure do appreciate all the help I get here!No problem at all...