This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 13851. |
Solve : Hard drive connection? |
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Answer» Greetings: |
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| 13852. |
Solve : Please help, PC won't load windows!!!? |
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Answer» Hey everyone, I am running win XP sp2. when I try to BOOT, I get a popup message after the XP load screen with the moving bar that says |
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| 13853. |
Solve : Windows Product Activation? |
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Answer» I cannot load Windows as just after I login a message pops up "Windows Product Activation - A PROBLEM is preventing windows from accurately checking the license for this computer Error Code : 0x80004005". From their i can ethier click "Ok" or the "X" and then it just logs off to the log-in page. Please someone help i can start my Laptop SOMETIMES (Into start-up) but usually when i have the wireless off or othwerwise in "Safe Mode". Also it's starts up very slow I'm running Windows XP PRO on a Toshiba M300 laptop.Did it just start to happen, or you just installed/reinstalled Windows? Will it boot to Safe Mode?Nope i've had the laptop for 2 years in february..its been fine until i started deleting stuff in start/run/regedit/HKEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/WINDOWS/CurrentVersion/Unistall because i could not delete a program from add/remove so i deleted its registry. I also installed CA INTERNET Security, i don't know if this will help but it's their. Yes i can start-up in "Safe Mode"Quote i started deleting stuff in start/run/regeditHow long ago? Is it beyond System Restore earliest Restore point?well i TRIED a system restore to yesterday but i think i didnt restore far enough back i will try that and report backhey thanks i think that has resolved the problem but if i have further trouble i will be back on the forums....look out for me! thanks agenYou're welcome When playing with registry, back it up, first! |
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| 13854. |
Solve : No modem after SP2 install? |
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Answer» I realise am about 2 years behind the times here, but I tried to install SP2 back then, and had the same problem. If I install sp2, the system will not detect the modem. If I try to install it manually, I get something like "the modem can't start code 10." When I first got the xp2 CD, I tried installing it fresh, wiping the HD, installing the original XP sp1 cd, then the SP2. It ALWAYS does the same thing. I even tried a different modem. Both modems work fine under sp1. The one I am trying to use is a Stratitec IC56A, which is an Agere win modem. I know there's nothing wrong with the modem, and I have the latest DRIVER for it, so it has to be caused by SP2. I haven't been able to download windows updates in ages, and its getting really bad. I have a virus I can't get rid of. I want to do a clean install, to get rid of the virus, but that still leaves me with the problem of not being able to update windows because I don't have SP2 installed. I am pulling out whats left of my hair, PLEASE help.I found this. I hope it helps you. |
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| 13855. |
Solve : PC shut off randomly (freezing on boot now)? |
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Answer» TWO more elimination: swap both of my RAM chips to the other two CHANNELS.... Now reseting BIOS. Maybe that's a problem... I will TRY everything to FIX this stupid *censored* computer lol.Make sure that all the fans are working, especially the CPU fan. |
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| 13856. |
Solve : unable to connect wireless? |
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Answer» My wife`s computer was working perfectly on our wireless network. then just stopped connecting. I have loaded INTEL's own connection program so as to be able to try something other than windows zero config. The computer is an HP laptop running XP pro. all other laptops and the main PC can connect with bt home hub no problems, (4 computers have been tried). She is also able to connect with her works system. When I checked on the Intel program and run tests it stops at no association. I can see that it has detected the router as her computer it shows name and mac address of router. Is it possible that her computer is not sending information back to router. I tried setting router to only allow UNITS using their mac addresses and it scanned but failed to find it. Anyone KNOW possible reason why?? Also loaded latest drivers for wireless card.Are you using encryption on the wireless router? If so, TURN it off and turn off the mac filter. Not a solution, but a test to narrow down the problem.Quote Intel's own connection programWhat is that? You mentioned a hub and a router. Exactly what hardware devices does your home network consist of? What make and model is your router and/or hub? Exactly how many of the computers you have there, besides the laptop in question, connect wirelessly? Hi Yes I have tried disabling encryption, leaving the network unprotected and set it to allow any device to connect. The wireless system is a BT home hub wireless router. All other laptops that we have tried connect OK once the network key is typed in. Also the main PC is able to connect both wired and wireless . In all 5 different computers are able to connect without problem. As STATED before this one was also perfectly OK up to a week or two ago. For some reason the hub/router dose not seem to be able to see the existence of this particular laptop now. Yet the laptop can see the hub/router as it lists its MAC address, its signal strength and channel number. We are not trying to connect any other computers at the same time so its not overloaded Maybe I blinked, but is the make and model "BT"? or "home"? or "hub"?Now resolved I had to return the BT homehub to its factory default settings and let it find all the computers again. God knows what happened. just a glitch that will remain one of life's mysteries |
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| 13857. |
Solve : HELP I'VE BEEN NUKED!!!!!? |
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Answer» :'(Anyhow, last nite my pc crashed right after I dld sp2 to fix some issues I was having; on the taio l end of the dl a file called nukeu xp or nuke xp was on there. Well the pc was fubar after that which forced a soft recovery; but the problem after the recovery was my documents FOLDER contained in the backup showed zero bytes and DENIES me access or erasing privileges. It does not show that the files are STILL there; however when I goto device manager and choose properties drivers choose location all files are still there... I have tried EVERYTHING I know and when it reinstalled the OS most REQD drivers were not included; and I have no internet access.... more than anything I just want the files back and I will be happy... Please help me, I am disabled and cannot afford to pay to fix it and you would be aGodsend for your help... after I dld sp2 to fix some issues I was havingWhat issues were you having? |
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| 13858. |
Solve : computer 3.5 floopy? |
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Answer» i have a DELL laptop latitude c400.witch has docking for a floppy disk.it will not work.help pcmike, DEFINE "will not work". What is it doing? Does it try to work? Does a LIGHT come on? Does it MAKE any sound at all? Are you getting error messages? |
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| 13859. |
Solve : my computer is freezing up on me? |
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Answer» Here is my logfile. I am using XP service pack 2 (i believe) on an old Dell optiflex pentium 3. I have ALREADY run cleandisk and defrag. Do you have any ideas? Would love any suggestions you could give. THANK you, |
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| 13860. |
Solve : Help with Internet Explorer? |
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Answer» Whenever I start up Internet Explorer, ( I BELIEVE I have the latest version WHICHEVER that is) I can open the first window fine, but whenever I attempt to open a new window this message shows up with an ERROR screen: |
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| 13861. |
Solve : Problem of uncertain nature? |
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Answer» Hi, I do not know the nature of my problem so it was somewhat difficult to choose the correct forum. I'm not real up on laptop hardware, but I guess you checked to see if there isn't some firmware update available?What firmware might you be talking about, Computer CPR? I don't think any firmware update is relevant here. Driver update, maybe, but not firmware.1. Operating System. You didn't say what operating system you're using. Windows XP (Home EDITION or Professional)? Original, Service Pack 1 (SP1), SP2? Or something else entirely? 2. You also didn't say what version of Direct X you have installed. When you run "dxdiag", I believe it displays on the "System" tab towards the bottom. Should say something like DirectX 7, DirectX 8, or DirectX 9.0c. The version should have a number and probably a letter, perhaps "9.0c"Yes, that was a needless mistake. Win XP Pro. SP2 DirectX 9.0cQuote from: soybean on December 10, 2007, 01:31:30 PM Quote from: Computer CPR on December 10, 2007, 12:40:48 PMI'm not real up on laptop hardware, but I guess you checked to see if there isn't some firmware update available?What firmware might you be talking about, Computer CPR? I don't think any firmware update is relevant here. Driver update, maybe, but not firmware. Well, *censored*, since you're the font of all knowledge (albeit self-proclaimed), why waste your most valuable keystrokes on a comment like that! Just tell him how to solve the problem.Quote from: Computer CPR on December 10, 2007, 03:13:04 PM Quote from: soybean on December 10, 2007, 01:31:30 PMQuote from: Computer CPR on December 10, 2007, 12:40:48 PMI'm not real up on laptop hardware, but I guess you checked to see if there isn't some firmware update available?What firmware might you be talking about, Computer CPR? I don't think any firmware update is relevant here. Driver update, maybe, but not firmware. Calm down...this isn't neccessary. Soybeans response was valid.Please, guys. Could we keep the thread on topic. I am thankful for all inputs, but would really appreciate if the posts could be about the problem. EDIT: *Sorry, just saw the moderator sign. I guess thats excatly what you were saying*It sounds to me like a failing graphics card or an overheating problem. As you have already reformatted, it's impossible for the issue to be driver or software related, or indeed anything but hardware. I suggest you get some compressed air, stand the laptop up, use a COTTON bud or similar to hold the fan still, then blow out all the vents you can. This should remove any dust that has built up. Let us know how it goes.Thanks, I will try that, and report back on the results. |
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| 13862. |
Solve : Need Help with registry (Win XP Media addition)? |
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Answer» Disabled in device manager by mistake all USB ports on PC. PC only has USB ports for mouse and KEYBOARD. LOCKED out !!!! Does anyone KNOW where in the registry I can edit to turn it back on , they exist in device manager but were disabled. Machine reboots but will not let mouse or keyboard function. |
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| 13863. |
Solve : incorrect dos version??? |
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Answer» I used a universal boot disc on a computer with XP. I TRIED to format the HARDDRIVE using the format command. It told me incorrect dos VERSION, and wouldnt format. Incorrect dos version? What am i missing?Quote I used a universal boot disc on a computer with XP. You should either: 1. Boot from your XP cd and format using that. or 2. Download Delpart and COPY it to your boot disc to delete any NTFS partitions. Then you should be able to repartition and reformat. The utility programs on the hdd manufacturers site will allow you to do just about anything with your hdd. Good luckExactly what type of universal bootdisk was this ? ? |
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| 13864. |
Solve : Program Menu Shortcuts keep disappearing! HELP!? |
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Answer» I don't KNOW why but every time I restart my computer, the shortcuts in the Program Menu disappear from Windows XP and results in a shortcut to a nameless "My Computer" Icon. How do I fix this issue? Thank you. |
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| 13865. |
Solve : Damned Drive Letters? |
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Answer» Hi. I have windows XP Professional, and I have a problem with my DRIVE letters. The fact of the matter is i want them to assign automatically so i don't have to keep going to disk management everytime i want to plug in my MOBILE phone or MP3 player. Anyone KNOW how to get it BACK to automatic because it used to be a couple years back so if anyone could help me that would be fantastic |
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| 13866. |
Solve : Need help with win xp computer? |
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Answer» Took the cover off it today and blew the dust out of it and now it WONT come back up.I checked all the connections several times and no good. I HOOKED it up to another monitor on another machine that was working and it does nothing.When you plug monitor in the flashing warning that says check cable connections goes away but nothing comes on the SCREEN.The cpu fans are running and I have lights on the front but nothing will come on the monitor screen. Try removing the video card ...cleaning the connections with some rubbing alcohol and re-seating it...OK, thanks I will give it a try. |
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| 13867. |
Solve : emergency!!? |
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Answer» i have a problem with my laptop, once i REBOOT my laptop i GET a missing file windows/system/config but the cd i have doesnt have the option to repair Are you certain of this. Does the following not work with your cd? 1. Boot from the cd. Displayed MESSAGE "Press any key to boot from cd" _ press any key. 2. Setup will now LOAD install files. 3. Displayed message: Welcome to Setup To setup Windows XP now press Enter To repair Windows XP using Recovery Console..... To Quit Setup..... Press Enter to setup Windows. 4. Press F8 to accept the EULA. 5. Displayed message when the Windows XP version already installed is highlighted: To repair XP Installation press R To continue installing fresh copy..... Press R. If the above still doesn't work with your version of the cd can you borrow a full install version of the XP cd and try that? Good luck I suspect, he has Recovery CD. I may be wrong, though. |
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| 13868. |
Solve : Privacy Issue? |
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Answer» How do I CHECK to see if there's a keystroke program on my laptop?DLoad, INSTALL and update and RUN AVG Anti-Spyware for now which will detect most keyloggers... |
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| 13869. |
Solve : windows xp freezed during loading? |
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Answer» Hi, im just new and i need HELP. |
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| 13870. |
Solve : leading edge 386x momocrome notebook? |
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Answer» I have an OLD leading edge 386x notebook that I want to do a fresh INSTALL of 3.11 for workgroups on it. How would I erase everything on it and then GET it to LOAD WINDOWS setup off of the floppies? |
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| 13871. |
Solve : Im trying to find a download? |
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Answer» ANYBODY KNOW where to get an abandon WARE VERSION of windows 3.1?It's not ABANDONWARE....sorry. Try eBay. |
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| 13872. |
Solve : refortmating..will os be lost? |
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Answer» Hi all i have an Acer Aspire T135 and i got backup DISKS with the computer i was wondering if i ran the back up disk and got rid of all the junk on my hard drive would it get rid of my os PLEASE help me |
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| 13873. |
Solve : Windows unable to load? |
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Answer» first time poster, hopefully ill get some help rather then spend 100$$ repairing it. |
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| 13874. |
Solve : I need help with win 3.11 for workgroups? |
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Answer» I just got it and all the files are TOGETHER and not categorized by disks. |
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| 13875. |
Solve : e mail? |
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Answer» I am windows MAIL but everytime i try to send mil a box appears saying mail is not default. could not perform task Can i SCRUB EVERYTHING of and start again? how do i in easy stepshttp://email.about.com/od/windowsmailtips/qt/et_default_mail.htmyou could try to deleat the account and SET it up agine SEE if that helps! |
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| 13876. |
Solve : music playing at wrong speed? |
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Answer» Can anybody please tell me why my music appears to play too fast thus creating high pitched voices. System xp,sp2 2.6ghz cpu, 512 mb ramWhat are you using to play it? Windows Media Player? WinAmp? Something else?windows media player and acoustica |
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| 13877. |
Solve : a doubt? |
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Answer» I have a doubt. |
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| 13878. |
Solve : Wallpaper problem.? |
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Answer» I cannot change my wallpaper at all, It shows the active desktop recovery wallpaper and its annoying, I try to restore the active desktop but it display an error on this page, object doesn't support this ACTION, and then it say do you want to continue running this scripts on this page. By the way my wallpaper is locked DUE to SCHOOL policy. "wallpaper is locked due to school policy" - contact the schools administrator and ask them to change your wallpaperAww come on! Quote from: TOMMY gusack on December 05, 2007, 12:24:14 PM Aww come on! You should know better by now...You could hack the wallpaper... Or reformat the computer.I don't know if that's such good advice, seeing as it's not his computer. Sounds like something I'd have done in highschool. I think I probably did...Quote from: CBMatt on December 12, 2007, 08:46:06 PM Or reformat the computer. that would work too. I don't think the administrators would notice one computer missing from the network..... Quote from: Anodoin on December 12, 2007, 08:50:45 PM I don't know if that's such good advice, seeing as it's not his computer. Sounds like something I'd have done in highschool. I think I probably did... No, not good advice at all. But it's the same advice Tommy usually gives for simple problems, so I THOUGHT he might want to try out for himself. |
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| 13879. |
Solve : i cannot run .exe downloaded files or open any of my shortcuts? |
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Answer» does ANYONE may know the problem if i cannot run downloaded files? Or why I cannot OPEN my shortcuts? What kind of error, if any, are you getting when you try to open dl files? As for the shortcuts, CHECK the properties of each one to see if they lead anywhere.In addition to what SuperDave suggest, we will also have to know: |
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| 13880. |
Solve : Windows XP Clock Slow? |
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Answer» Hello All! I also have set the Internet Clock updating with various serversThis was suggested to me by a tech colleague. He said there have been problems with the Windows clock SINCE Windows 95. 1. Start->Run cmd.exe 2. net stop w32time 3. W32TM /unregister (if you see an error message, type it again) 4. w32tm /register 5. net start w32timeNow that I've tried all that I'll check if it's working properly... I also changed the CMOS battery... I wonder if it has anything to do with my RAM.. 512? |
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| 13881. |
Solve : lost main user id? |
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Answer» while being somewere i shouldn't have been i TRIED to PUT a WINDOWS PASSWORD on and now the user is gone with everything in it please help |
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| 13882. |
Solve : Only shows desktop picture? |
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Answer» I recently downloaded IE7 onto my HP nx9010. There was an error message, sorry can't remember what the error was. The computer rebooted, and the only thing that came up was the desktop picture. No icons or start menu. Right clicking does not work. If I go into safe mode, I just get a black screen. The only thing I can open is taskmanager. Any ideas would be appreciated.I don't MEAN to HIJACK your thread, no sense in double posting. I'm having the same problem. When I get into taskmanager, anything I put in BOX doesn't work either. The task manager just disappears. I'm into safe mode at command prompt. I can get into documents and SETTINGS start menu programs but it wont let me use the command CONTROL panel. I put a desktop picture on, and that is my problem. Bump. Anybody know what to do? I can get into congif.sys or autoexec.bat. Don't know what to do in there there. how can I get into the regedit from there, or the dos screen? When at dos command prompt, this is where I am: |
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| 13883. |
Solve : Network card is missing Dont know what to download!?!?!? |
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Answer» i recently reinstalled windows onto my laptop and now my internet will not work(not wireless) I called my isp and they told me i needed to download a network card or something because mine is missing but i have no idea how/what to download |
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| 13884. |
Solve : Can't Boot? |
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Answer» Ok, i will start at the begging. The night prior to this problem, there was nothing wrong with computer, everything was operating NORMALLY. I shut down the computer for the night and went to bed. The next MORNING, i hit the power button its starts to boot like normal, then goes to the screen with prompts to "start windows normally", "start with last known good configuration", or "start in safe mode" with various OPTIONS. No matter which option i choose windows starts to load then the computer restarts. It then shows me a blue screen with hp and Intel with prompts to go to; "boot menu", "setup", and "system recovery". I have tried the system recovery and i hear the 2 beeps but it doesn't help the boot problem. I have tried restoring my BIOS settings to their defaults, but nothing. It just repeats restarting and cycling through those screens. |
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| 13885. |
Solve : back up disc? |
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Answer» Hello all |
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| 13886. |
Solve : Disk Cleanup Freezes? |
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Answer» When I tried to run the Disk Cleanup, it keeps freezing at the early STAGE "Compress Old Files", and the CPU fan become so loud that I can hear it from downstairs. |
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| 13887. |
Solve : add/remove program problem??? |
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Answer» I am hopeful that I can explain this clearly enough. First of all I am running Windows XP Home. |
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| 13888. |
Solve : password problem on startup winxp? |
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Answer» I was updating a old notebook with winxp service pack 2 when my computer restarted it ask for a PASSWORD ? |
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| 13889. |
Solve : Windows Freezes at setup 34min mark!? |
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Answer» Just solved one issue, onto ANOTHER. Newly build PC, first boot, and trying to load Win98 before using my upgrade to XP. I have Western Digital HD. I have to put the HD into another comp to run the ultility right?It's not a bad idea to do that, but you don't have to. The tool comes as either a BOOTABLE floppy or CD. WD's diagnostics tool is called Data Lifeguard Diagnostic and here you can get either the CD or floppy version. Remember to read the intructions on how to create the bootable floppy/CD. Quote from: utravis on December 22, 2007, 05:51:03 PM Is there anything else you think I try ?Let's see how this goes first. |
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| 13890. |
Solve : remove clutter in add remove program applet? |
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Answer» running win xp pro sp2 on dell system. when i open add remove program applet, it takes a long time to populate the screen because there is a ton of CLUTTER in there because of all the windows updates. can i remove/delete any of them? if so, can is there any way to determine which ones i can remove. or is my only option to uncheck show all updates? Thanks.There are a few things you could do... |
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| 13891. |
Solve : Windows explorer keeps shutting down? |
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Answer» Hi |
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| 13892. |
Solve : How to free the mapping credentials? |
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Answer» HI, If you map a network DRIVE, then the credentials get caches somewhere. If you open it again, it doesn't ASK it. How can i get rid of them without rebooting, as i have to map it with a different user now. ThanksSometimes it works by LOGGING off alsoAnyone, any ideas |
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| 13893. |
Solve : Computer restarting/freezes? |
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Answer» Hey this is my second post and im still a little lost. |
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| 13894. |
Solve : computer won't install xp? |
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Answer» Ok, I'm lost! I think I have tried every THING! I am trying to install xp on a p4 Intel 1.8 MHz with 256 ddr ram. The computer had xp it on it before It was given to me and I wanted to clean and reinstall from scratch but I can't get the windows files to copy. I get "file ____ was not copied CORRECTLY" or "setup cannot copy the file" I have tried 3 different drives, swapped ram, formatted numerous time, checked jumpers and CABLES, and have tried 2 different original full xp disks. I have tried 3 different drives,Are you talking about cd/dvd drives or hard drives?The three most common causes of failed XP installs are: Bad RAM Dirty or scratched CD HDD errors. |
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| 13895. |
Solve : restart shortly after booting? |
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Answer» Toshiba A70 Laptop- XP Home OS-Bought at auction-80 gig HD only 30% left unused-Boots ok then either freezes(CURSER STOPS and have to turn off), or re-starts after about 3 minutes. Ran a repair utility-did not help-lol $50 piece of junk |
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| 13896. |
Solve : Old Computer + Low Disk Space? |
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Answer» HELLO, I have an old computer running WINDOWS ME. Right now, it only has 800MB of FREE disk space left, and the hard drive capacity is 18GB.Is there a way I get some more disk space back? There is no internet connection on this computer, and my computer's CD-ROM drive is stuck open (Can't be bothered fixing it). I assume the video files on the computer are the files hogging the disk space but I can't delete them until I put them on a CD (the video files are very valuable). I removed all software that I don't need. I just need to get a one or two gigabytes back without deleting those video files. Thank you. [edit] Moderators: Place this in the right board if required.Slave drive, thumb drive, spare cd writer Quote (Can't be bothered fixing it)What ya expect us to do then You want to burn your video files to a CD on a broken CD burner? Here's a thought: Fix the drive, or get a new one.A. Fix the drive, they're only a few bucks now anyways. B. Get a USB flash drive. I've seen them in the 8 gig range now. C. Have a friend with a laptop come over, network the two, use the burner on his laptop. D. Use a better type of compression on the files, lower the bitrate, lower the resolution, etc.Quote from: Anodoin on December 12, 2007, 08:24:48 PM B. Get a USB flash drive. I've seen them in the 8 gig range now. I've seen em in the 16G range already. But Anodoin is right, the options he gave are the only (simple) ones you got.Since I feel I must say it: Most Windows ME computers didnt have a CD-burner, unless added on later, or as an extra upgrade. If you plan on fixing the drive, make sure it can burn information. (Look at the tray of the drive, what does it say on the front of it? CD-ROM? CD-R/W? CD-R? DVD-R?) DUAL - layer DVD burners are starting at 30 bucks @ newegg......Shipped. There's simply no reason not to have one these days. |
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| 13897. |
Solve : New computer out of memory already?? |
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Answer» My laptop is 5 MONTHS old and came with 106 GB of memory. Currently there is 9.69GB free and I don't think this should be the case. My installed programs is under 3GB, My music, documents, and pictures is roughly 30GB. I've tried deframenting and disk cleanup, only to open up another gig or 2. |
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| 13898. |
Solve : Help - No boot sector on internal hard drive? |
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Answer» Hey! I have a DELL with WINDOWS XP. My computer has been very slow lately until yesterday when she "died". I'm not computer literate so please be PATIENT!! It started with the regular DELL screen and immediately I get this message: "No boot sector on internal drive - No bootable devices strike F1 to retry, F2 to setup utility". I tried F1and it gave me the same message again. I tried F2 and I get the System screen and I have no idea what to do once I get to the System screen. Thanks!!If your computer was running slow before this happened...it could be malware related. |
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| 13899. |
Solve : Mouse Highlighting more than one thing!? |
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Answer» I know this sounds dumb, but I don't know what the problem is. When I am in my Outlook 2003 and I try to click on an email and then I click on another, it highlights both instead of just CHOOSING one...Please help!It sounds like either your Shift or Ctrl key MIGHT be stick. There's two of each on the keyboard...try MESSING around with all four keys to see if you can get them unstuck. You may need to CLEAN the keyboard as well. And of COURSE, a simple restart could be all that you need.And if by chance it's cordless well then replace the batteries...It might be that u ve got 'Sticky keys' on mate |
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| 13900. |
Solve : There are 6 autostart entries WScript.exe"%1"%*? |
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Answer» Can ANYONE help me understand this being in autostart? |
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