This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 11101. |
Solve : Microsoft Outlook "enter Network Password" box keeps popping up? |
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Answer» Hello, I NEED some help. I cannot send or rec e-mail. When I open OUTLOOK, a box pops up that is already populated with my info. It says "enter network password" It has my cable provided in the server box then a user name box is next with my user name already in it, then the password box is next and already populated. I click OK and it GOES away but comes right back. I KNOW I have e-mail in there because I can check them remotely. I need some help and dont know where to turn. I did search this subject but I could not find any thing like this or how t0 fix it. ThanksWelcome aboard... |
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| 11102. |
Solve : MULTIBOOT WIN XP? |
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Answer» I have two hdds on my Dell Dimension 4600 computer. The new one is 300GB with 4 partitions. I am constantly CONCERNED about the C drive going out because, like me, it isn't getting any younger. I had the idea of putting another copy of Windows XP or perhaps Vista on the larger hard drive and then booting to it in case something happened to my older drive and keeping duel file copies on both drives. It would be like having two computers with the same files. My computer is working great since I INSTALLED a gig of ram so I am hesitant to putz around with it. What is your RECOMMENDATION for a backup system that doesn't stop dead in the water if your OS drive goes out. I have tried making a bootable CD but can't for some reason so that is out. Am I nuts for having the duel OS drives or is this something to CONSIDER. Also, Can I use the same Win XP on both drives since they are on the same computer without copyright problems. Thanks FOLKS for the help |
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| 11103. |
Solve : Playing DVD movies? |
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Answer» Hi, |
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| 11104. |
Solve : Millenium to XP - How to transfer files?? |
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Answer» Would someone please inform how to go about transfering files from MILLENIUM to xp? Thx |
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| 11105. |
Solve : Windows stalling? |
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Answer» I have an HP Desktop w/ AMD 3800+ CPU, 3 Gb of RAM, running an Asus EN8600 Silent Video card, on XP. Also, Firefox is now putting up ads on my windowsAssuming, you have pop-up blocker on, you may have some infection.Meanwhile he has been abducted by ALIENS...yeh i concur with the virus malware idea it may seem that a key recorder is present or SOMETHING more sinister that is checking what you do before the process is allowed to continue the problems associated with this type of attack is home page hijacking, pop ups(particularly porn) and when you use a search engine only being sent to pages that sell stuff, you may have to get PROFESSIONAL help for this problem or back up only your word files and pics to disc and reinstall xp bartPay Attention... |
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| 11106. |
Solve : Stuttering sounds from speakers and just a laggy feel? |
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Answer» Hi, I've encountered a really strange prob with my comp and not sure what is wrong. It is something that suddenly started, I didn't add any new hardware or software. My computer is a Dell DIMENSION 4550 with a Pentium 4 and 1 Gig of RAM. I have a Sound Blaster Live! sound card. |
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| 11107. |
Solve : Windows 2K Install Problem? |
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Answer» I get this THING while I'm surfing that says Please wait while WINDOWS configures Microsoft Office 2000 Small Bussiness. Then it ASK for the disk. I put in win 2k and browser for the file called data1.msi. Any clue what this is?When it asks for the disc, are you PUTTING in the Office disc, or the Windows disc? |
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| 11108. |
Solve : finding recent history when already deleted??? |
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Answer» is it possible to FIND your recently VISITED WEBSITES after they have been deleted from the standard history window??Welcome to the CH forums. |
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| 11109. |
Solve : XP shutting down at times for no reason?? |
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Answer» I've had them lock up, but never just go BLACK. I was trying to figure out why I couldn't fax (see post under computer hardware) and twice when I clicked on SOMETHING, all of a sudden poof, it WENT black and another time just randomly. The POWER cord is secure and I could always reboot after. Any IDEAS? |
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| 11110. |
Solve : XP Pro SP2 takes an absolute AGE to shutdown properly.? |
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Answer» Anyone know what might be causing this? Travel Here and grab the Adult Beverage of your choice as there's a bit to read...but the best guide i've found. A bit of night time reading then eh? Cheers Patio. |
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| 11111. |
Solve : pc information.....? |
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Answer» i wonder is it possible for me to GET computer information like: i strongly suggest a new keyboard gator, as the one you are currently using appears to have a malfunctioning caps-lock key. Best caps-lock response, ever.Quote from: Sid on December 28, 2007, 04:33:09 AM Quote from: homer on December 28, 2007, 02:43:36 AMi strongly suggest a new keyboard gator, as the one you are currently using appears to have a malfunctioning caps-lock key. Cap locks, huh ? I thought we were supposed to quit ACTING like that in the second grade. It's a shot in the dark, but you might try looking at the individual pieces if it's a custom built machine. Some hard drives have their date of manufacture printed on the the label, other parts (like RAM) might have warranty stickers on them that could indicate more or less how old they are. |
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| 11112. |
Solve : What's this MSXML 4.0? What does MSXML do to my computer?? |
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Answer» What's this MSXML 4.0? |
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| 11113. |
Solve : Wipe out hard drive and reinstall windows? |
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Answer» Okay, now I'm confused about what I should do.Quote from: ahousholder on December 27, 2007, 07:58:22 PM Okay, now I'm confused about what I should do.Follow Patios device, KEEP the first partition on the list, DELETE the others. Quote from: ahousholder on December 27, 2007, 05:52:01 PM What key do I press to go into SETUP? It varies WILDLY. Sometimes is F2, Delete, Enter...just watch the screen to find out. There isn't a set standard key for it I'm afraid.Quote from: ahousholder on December 27, 2007, 07:58:22 PM Okay, now I'm confused about what I should do. List your drives and partitions with the drive letters and we can go from there. But all you really need to do is delete and re-create the first partition on drive O.okay I think I understand now. I'm going to try and do it this afternoon. |
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| 11114. |
Solve : Slow computer Problem? |
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Answer» Dear Users Download a Pc TuneUP progam to speed up you computer. I heartily disagree on this...most of those programs can do more harm than good.Ditto.. |
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| 11115. |
Solve : System 32 wondow? |
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Answer» FIRST of all, Happy Holidays to everyone. I run Windows XP Home Edition on my desk top PC. My problem is this ... whenever I start up my computer my "system 32 window pops open ... I'm sure you all know what is says in the window ... "These files are hidden. This folder CONTAINS files that keep your system working properly, you should not modify its CONTENTS." ... My question, how do I get this window not to pop up EVERY time I log on? Thank you in advance, JodiTravel Here As always whenever editing the Registry make sure to creata a proper backup in case you make a MISTAKE. |
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| 11116. |
Solve : keyboard and mouse dont work? |
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Answer» I have 2 people that are running windows xp professional that are saying their mouse and keyboard both do not WORK. Does this mean that the mobo is bad? I CANT get anywhere WITHOUT one of them working. The computers boot up to windows but keyboard and mouse dont work. Any suggestions?With the little info you've posted it's impossible to say whether it's the mobo or not. |
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| 11117. |
Solve : no standard vga driver? |
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Answer» this is my first post and need any help you guys can give. i have to clear cmos for it to restartExplain, please...Quote there is a clicking noise from the drivesI'd run HD diagnostic from your HD manufacturer, right away.You may be up to something. I just checked, and your new card is PCI-E (Express), not simple PCI. It may be not compatible with your mobo. I'm not hardware guy, so you may start another topic, asking just this question. |
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| 11118. |
Solve : Automatic start? |
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Answer» I RECENTLY changed my operating system from XP Home to XP PROFESSIONAL. Since that time, my computer automatically turns itself on at midnight. I've tried EVERYTHING I can think of. Any suggestions?CHECK your BIOS settings. See if there's an option in there. Make sure Wake On Lan (WOL) is disabled and that there are no automatic turn on settings. |
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| 11119. |
Solve : MS Outlook - "Allow in-cell editing" on one field only? |
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Answer» Hi |
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| 11120. |
Solve : usb root hub will not load hardware there for cannot us my usb connection? |
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Answer» I cannot GET the usb root hub to load the hardware. I have a dell 8400 with windows xp home with service pack 2. I have checked the irq and do not see any conflict there. I have uninstalled and installed the drivers so many times but does no good. I bought a pci card and installed that and it does the same thing. When you go into the system all you see under usb where you should see usb root hub is unknown device and yellow exclamation tags. I have reloaded the chip set and updated the bios and still see nothing good happening. Where does the INFORMATION COME from for these root hubs to load the hardware? I am by no means a computer expert just a beginner. This is my husbands computer and he had not used the usb until he got a ipod and could not use the usb ports so don't no how long they have been out. He has had a lot of trouble with this computer and has had 2 HARD drives, dvd drive and memory all replaced under warranty which is now expired. So he has had to format the new drive and REINSTALL all the operating system and drivers. That is the only thing I have not done yet is format and reinstall all the programs was hoping that would not have to do that. Travel to Dell's site and enter your service tag # from the machine. DLoad and re-install the MBoard drivers and this should cure the problem. |
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| 11121. |
Solve : lost dmin logon and password? |
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Answer» Help! I had a similar problem had to do with the Admin PASSWORD and I followed these instructions and it worked.Tried it but only got though getting into SFE mode. The problem still is we cannot find an admin account. When you log off, no switch user screen comes up. It defaults back to login screen for the only account, which is limited. If you are booting into safe mode properly you are in the default Admin account. There is no prompt. Did you answer the questions in your other thread ? ?If there is another computer you can get access to there is an application CALLED NTPassword that will let you change the password of any account on the machine. http://home.eunet.no/pnordahl/ntpasswd/ |
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| 11122. |
Solve : I hate gmail!!! Help? |
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Answer» I need help!!! I signed up for gmail but since CLOSED the ACCOUNT but now when I click on a email ADDRESS while SURFING the web to send email it goes straight to gmail instead of outlook which is where I want it to go. I tried to set outlook as the default, but it still doesn't work. Any suggestions? What browser are you using? firefoxYou need to re-create a new account in Outlook with all the info from your ISP including POP3 and SMTP settings along with your account name etc.... |
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| 11123. |
Solve : laptop screen is dark? |
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Answer» HI on my E SYTEM 3089uk running windows xp on start up the screen is very dark can just make out that it has srarted Clik Here... |
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| 11124. |
Solve : Missing or Corrupt c:\windows\system32\config\system file? |
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Answer» I have the following error, but the problem is that I purchased my PC 6 years ago from a retailer fully loaded and I received NO discs with it. Here's the message: how can it be?Google that error.I'm only an intermediate user, so I'm afraid I don't know how to do what your asking. Is there a reference site or directions on how to do this that you are aware of? Thanks very MUCH for your help. It looks like your model COMES with one 512MB memory stick. Turn off your computer, open the case. You'll see this: Touch any bare metal part of your computer (power supply will do), then remove your RAM stick. Clean connectors with eraser. Put it back. Don't close the case. Restart your computer. If it doesn't work, turn it off, and put your RAM in second slot. Try again. BTW...your manual is here: http://h10032.www1.hp.com/ctg/Manual/bph07860.pdf |
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| 11125. |
Solve : Moving all files from a tree to root? |
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Answer» Basically, I'm looking for a way (through DOs, perhaps?) to move all FILES in SUBFOLDERS to the root directory. Let me EXPLAIN this by showing my setup: |
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| 11126. |
Solve : windows xp: desktop wallpaper problem? |
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Answer» the SIZE is 300x400, and i centered it.. ? i dont understand.tooth pulling See, some people spend tremendous amount of own PRIVATE time here, trying to help other people, and sometimes it looks like person with a problem does want to help to solve his/her own problem. For instance...when someone asks you 4 questions, that person expects to get 4 answers...what four questions? if it was this: Quote from: patio on January 04, 2008, 11:16:10 AM Size ? ? i already answered it, and this is just a random picture of me and my friends, IM trying another picture. |
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| 11127. |
Solve : KeyCode? |
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Answer» Hello again... |
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| 11128. |
Solve : configure wireless? |
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Answer» Hi...........irritating problem.........................My Dell Latitude D600...........on xp 2000...........needs configuring every time I startup...................run..SERVICES .msc.........wireless zero CONFIGURATION......start.....wireless network 3 properties.....tick box.usewindows to configure my network settings............and away she goes................How do I make this work automatically on startup...........SIMPLE language please..novice......Thanks Welcome aboard... |
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| 11129. |
Solve : Installing Windows XP Home SP2?? |
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Answer» I had to restore my computer a while back and the cd that I have with the PC have SP1 on it. Now this has happened several times but when I install SP2 my computer stops working. It NORMALLY either doesn't start up at all or it just keeps restarting itself. Currently it is running on SP1 because I'm tired of redoing it.Try here: |
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| 11130. |
Solve : How do you get icons on the task bar? |
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Answer» I run windows xp and for some reason my task bar went crazy. It DOUBLED in size and in order to get it back to its original size i had to un-tick "quick launch". But with quick launch un ticked i can not PUT the icons i need on the task bar. How can i keep the task bar small (normal size) and still have my icons there?You will need quick launch in order to have icons on your taskbar. |
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| 11131. |
Solve : problems with downloads? |
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Answer» hi all, 512k broadbandIs it DSL? Try another link: http://www.snapfiles.com/get/itunes.htmlhi again, link does the same thing as apple unfortunately. Sorry, dont know what DSL is.......all I know is that I use a pocket VOIP to get broadband. Sometimes I can download 51.7MB of 51.8MB of iTunes and then it stops. Also cannot update MS Explorer to version 7 / secondlife / adobe and most other big files. I can download small things....having spoken to my providers, there are no restrictions to downloading etc. thanks, MarkWho is your ISP? What browser are you using to download things? Do you use pop-up blocker? You may have some infection, as well. What do you have for protection? Firewall, antivirus, antispyware?pure IP in UK for PROVIDER. MS explorer 6 and firefox for browser. Windows firewall and was using nortons until 2 days ago, now AVG. MarkWhat browser are you using to download?I have tried it with MS explorer 6 and with mozilla firefox. I get further in the download with firefox rather than MS6. Mark Get HijackThis: http://majorgeeks.com/Trend_Micro_HijackThis_d5554.html and post its log at "Computer Viruses and Spyware" forum.hi again, have just been trying bits and bobs and got a registry cleaner and anti-spyware running now. I can download other .exe files so maybe not a win32 problem but rather a corrupted download (?) from apple. Going to try and download an older version of itunes and see what happens..... thanks for help today, MarkSure thing... |
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| 11132. |
Solve : Windows ME - need to restore computer? |
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Answer» Beautiful..!! This is what I have been looking for. I'll try it and let you know....thanks much. |
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| 11133. |
Solve : Windows Media Player issues? |
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Answer» Hello everyone, |
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| 11134. |
Solve : Start up then lock up? |
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Answer» Yup. Running smoothly in Normal Mode now.Okay then we only need to find out what start up item is causing the freezing. |
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| 11135. |
Solve : REALLY NEED URGENT HELP----PLEASE----? |
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Answer» Hello, ok my problem is my PC that is running Windows XP service pack2 will not boot properly. I was in the startup menu (the one where when your PC is booting you press DEL) and i changed some CPU settings (i changed the speed of it from like 850 to like 1300 or sumthing like that). After i pressed F10 to save settings my PC just crashed and now it wont boot and the screen wont even turn on :S. Please HELP me!!!....Power down the machine. |
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| 11136. |
Solve : Error 1053? |
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Answer» Hi Everyone, |
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| 11137. |
Solve : Blue screen errors? |
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Answer» after i add a new program and restart my pc, an error blue screen flash after the windows LOADING screen. and it keeps on endless rebooting is it because of lots of program that i installed?Welcome aboard... |
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| 11138. |
Solve : in need of help-computer wont load? |
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Answer» Hello, umm im having trouble with my computer not LOADING when i turn it on. My bios was going a bit funny because i was LOOKING around in there the other day and i went into CPU SPEEDS and tried to change them around but it just wrecked my computer. I got help on here and some guy told me to remove this little battery thingy that was like on my mother board sumwhere and i did and it fixed the problem. But then the other day i tried to start my computer and it didnt start again, i tried removing that little battery again but this time it didnt work. now my screen,keyboard,and speakers wont load when i turn my computer on. if someone can help me id be really happy cause i kinda need it up and running soon.......thankyouIs the battery in properly ? ? |
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| 11139. |
Solve : Problems with searching within Windows Explorer? |
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Answer» Hi, I am having trouble with using any type of search engine while using windows explorerI assume, it's Internet Explorer. Most likely, your computer is infected... 1. Run free online scan at: http://housecall.trendmicro.com/ The Housecall log is saved to C:\Documents and Settings\UserName\.housecall\log\ Post HouseCall log. 2. Download and scan with SUPERAntiSpyware Free for Home Users: http://www.superantispyware.com/ Print these instructions out. SUPERAntiSpyware should be run in Safe Mode. To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; pick Safe Mode; you'll see "Safe Mode" in all four corners of your screen * Double-click SUPERAntiSpyware.exe and use the default settings for installation. * An icon will be created on your desktop. Double-click that icon to launch the program. * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.) * Under "Configuration and Preferences", click the Preferences button. * Click the Scanning Control tab. * Under Scanner Options make sure the following are checked (leave all OTHERS unchecked): o Close browsers before scanning. o Scan for tracking cookies. o Terminate memory threats before quarantining. * Click the "Close" button to leave the control center screen. * Back on the main screen, under "Scan for Harmful Software" click Scan your computer. * On the left, make sure you check C:\Fixed Drive. * On the right, under "Complete Scan", choose Perform Complete Scan. * Click "Next" to start the scan. Please be patient while it scans your computer. * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK". * Make sure everything has a checkmark next to it and click "Next". * A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu. * If asked if you want to reboot, click "Yes". * To retrieve the removal information after reboot, launch SUPERAntispyware again. o Click Preferences, then click the Statistics/Logs tab. o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log. o If there are several logs, click the current dated log and press View log. A text file will OPEN in your default text editor. o Please copy and paste the Scan Log results in your next reply with a new HijackThis log. * Click Close to exit the program. Post SUPERAntiSpyware log. 3. Download HijackThis: http://www.snapfiles.com/get/hijackthis.html Post HijackThis log.Thanks for the help. After using hijackthis it appears that I had: R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://kingkongsearch.com/ in my registery So after taking it out, all appears fine. ThanksIt won't hurt to post those logs anyway, just to make sure, nothing more is lurking out there. |
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| 11140. |
Solve : Some emails goes to deleted file...? |
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Answer» Hi, I'm a newbie here. I receive my email through MS Outlook.What VERSION?thanks for the replies. I have MS Outlook 2002 SP3...thanks. |
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| 11141. |
Solve : deleted browsing history? |
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Answer» I've heard that when you DELETE the BROWSING history there is a way to find all history with DOS, is this TRUE? If so can someone please teach me how to do this? |
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| 11142. |
Solve : Error message: Windows could not update the file %1 from %2? |
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Answer» I own a hp pavillion 7855 with a pentium processor and Windows ME. I always get the same MESSAGE at start up. Windows could not update the %1 from %2 %1:%2 Windows could not upgrade one or more system files before starting. Then it says the system may or may not work properly. Then it says press any key. When I press a key sometimes my main screen comes on without a problem and sometimes I get other ERROR messages. What does The initial error message MEAN? ThanksTry here: |
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| 11143. |
Solve : reinstall windows xp or switch to vista? |
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Answer» After WEEKS of frustration from programs crashing, runtime errors, etc., I have decided to reinstall my XP sp2, from drive D on my HP Desktop; another option is to buy Vista. MS said my computer would run Vista Home Premium. |
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| 11144. |
Solve : Error Loading? |
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Answer» ok every time i LOG into my computer i get about 25 or so box's that come up and say |
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| 11145. |
Solve : NetScape JS3250.dll error? |
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Answer» I'm TRYING to FIX my friend's computer. She is using NetScape Communicator and whenever she tries to email an MP3 file she gets this error. I've done a lot of research and I've found that most of this type of error occurs with Firefox. She can still send out and receive messages. It's just when she tries to mail an attachment that she gets this error. Any Ideas?What Windows, Netscape version? What Windows, Netscape version?Windows ME and NetScape Communicator 4.5 I worked on her computer on Boxing Day and found that the problem only occurs when I right click on a file and select "send to mail receipent." no matter what size. If I use a new message and attach a file, there is no problem. It LOOKS like JS3250.dll file got corrupted. Netscape 4.5 is a really OLD browser, but, if she prefers it, I'd recommend reinstall over the top (find JS3250.dll file, first, and rename it to JS3250.old). You can download from here: http://netscape.1command.com/client_archive45x.phtml#4.5%20EnglishThanks, Broni. I'm trying to convince her to get off Netscape. Perhaps this will push her over the edge.Version 4.5 was probably the best they EVER wrote before they sold out to AOL and started the Mozilla Foundation creators of FireFox and ThunderBird... It included a web page editor that was very intuitive an e-mail client etc... I still run it on an old build. But get her to FireFox if you can...Netscape (which I used for years) had ver. 6, and 7 before it went to AOL... Firefox, certainly, should be a nice change. |
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| 11146. |
Solve : How to disable ctfmon.exe in running processes?? (Resolved)? |
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Answer» I have ended process in task manager and also in msconfig. But when I reboot, its back. How do I get it to stay disabled? I did a little research on it and it says it can be safely disabled if not needed as it does use system RESOURCES. Any advice is appreciated. Thank you. |
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| 11147. |
Solve : A couple issues...? |
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Answer» I wiped my hard drive and reinstalled Windows XP and then everything else. There are a couple issues that I need help with. |
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| 11148. |
Solve : resizing web pages and user profile problems? |
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Answer» I wiped my hard drive and reinstalled Windows XP and then everything else. There are a couple issues that I need help with. |
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| 11149. |
Solve : office 2007? |
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Answer» can you tell me 2007 is a software n what is the main function of itThe main function is the same as all the previous VERSIONS of the MICROSOFT Office PROGRAM suite. |
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| 11150. |
Solve : i messed up my pc? |
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Answer» basically i tried to install my ipod, fiddled around with the usbs and what not. now my internet wont work and everytime i try to change something it says i cant becausa windows may be running in safe mode, which its not. all the devices have no problems..but nothing works. what the frick have i done? Welcome aboard scannow didnt exist and sfc looked like it was doing something but nothing happened. i think the formating and starting again is looking a good option And next time don't eff around with the USB controllers. I too learned this lesson the hard way, but it was a printer being wierd. Your iPod, when you say installing it, what do you mean?Quote from: mattyp7 on November 17, 2007, 09:58:36 AM scannow didnt exist and sfc looked like it was doing something but nothing happened. i think the formating and starting again is looking a good option If scannow didn't exist then sfc wouldn't have done anything... Are you sure you typed in the COMMAND properly ? ? There is a space between sfc ant the forward slash and scannow. sfc /scannow |
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