This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 14101. |
Solve : VPN problems? |
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Answer» Went to use VPN/CISCO 5.0 (always worked fine) and the connect/disconnect icon was disabled. Help Desk said to uninstall, which I did...then (reboot) and tried to download new VPN/Cisco 5.0 from WEBSITE. |
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| 14102. |
Solve : DAX error access voilation at address....? |
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Answer» awhile back i started getting a DAX error only when my browsers were closed and computer had been sitting idle for a while. the error read: |
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| 14103. |
Solve : Windows Xp Startup disk.? |
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Answer» Where can i purchase one of these. Ive been quite a few places and there saying they dont supply it. Does this mean i should SWITCH to vista.http://www.microsoft.com/Windows/buy/default.aspxyea but its talkin about BUYING windows vista where can i actually purchase xp.Quote from: NickNero on September 06, 2009, 11:21:21 AM yea but its talkin about buying windows vista where can i actually purchase xp. It shows all operating systems. http://www.microsoft.com/windows/products/windowsxp/sp3/default.mspx Scroll down to "Order the Windows XP SP3 CD".Quote from: kpac on September 06, 2009, 11:24:17 AM Quote from: NickNero on September 06, 2009, 11:21:21 AMyea but its talkin about buying windows vista where can i actually purchase xp. I think that just CONTAINS the service pack installer...I could be wrongthats the patch. i need a startup disk because i want to upgrade. but my computer is broke if you READ my other post ntldr. im thinking if i get a windows xp disc it will fix my problem.Quote thats the patch. EXACTLY. the XP SP3 installer. you have to have XP already installed. http://www.amazon.com/Microsoft-Windows-Professional-Full-Version/dp/B00022PTI4/ref=dp_cp_ob_sw_title_2 http://www.newegg.com/Product/Product.aspx?Item=N82E16837116194 http://www.buy.com/toc/windows-xp-pro/56589.html Thanks kpac and tom for the help.no problem |
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| 14104. |
Solve : Ntldr Problem.? |
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Answer» Ok i had that error, and instead of coming onto a forum like this i tried to fix it myself. My friend threw away the startup disk when i first got my 3100 dell dimension. It was Windows Xp Windows Media Center Edition 2005. Now i tried to BORROW my uncles Windows Me Disk and i was TOLD you cant downgrade. So now my real problem is im stuck on the Me setup and it freezes at the same spot. So heres a step process of what happens. i want xp back. =D good Hopefully you have a backup of your PC.... Unfortunately since you ALREADY attempted installing ME on that machine your XP install is probably hosed... Do you have an XP CD ? ?oh ok. where can i purchase one. i am on a mac right now. The broke computer is a dell dimension 3100. i checked staples and wally world. but they dont have a startup disk.Call Dell...give them the machines service tag # and see if they'll ship you a new one.ok but with that can the service with them expire? All you can do is ask... Whether they decide yes or no i can't predict. |
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| 14105. |
Solve : 2 installs of xp? |
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Answer» my friend has managed to INSTALL xp on his system twice how can i uninstall 1Has he partitioned the disk into two disk "drives" and installed a copy on each? |
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| 14106. |
Solve : wt kernel? |
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Answer» i get a message assertfailed\projects\wt kernel\src\win 32\cm\core\cmcodemodule.cpp:90m_code handler!=null and wonder how important that file is and can you reload it without wiping the hard drive this is on a compaq presario 5000 1.47 ghz with 512 of ram and i also wonder if you can reload just the ofending file/files i still have the system save portion on it but i don't want to destroy any of my programs if it can be ovidedwhen did you get this mesage? |
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| 14107. |
Solve : need to edit registry? |
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Answer» I did a big boo boo.. I edited registry with out backing up first. I was having trouble with magic jack and have been going into reg fix to delete links to MJ.. I was at local machine RIGHT clicked to give permission at the current controls . I did something wrong instead of all users I did owner .. now I can't right click any folder to open.. I can't system restore.. need to know how to edit my screw up ..Power down your computer. Turn it back on and immediately tap the F8 key... Continue to tap until you come to ADVANCED Options and SELECT Safe Mode with Command Prompt |
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| 14108. |
Solve : Problem with installing windows XP SP3? |
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Answer» Hi, You cannot get that message if you are booting to an XP CD. Are you sure ? coz that's the case now ...YES, I'm sure. The system doesn't need a bootloader if you are booting to a cd.so wht COULD be the problem ? the CD itself ?Either the cd is not a bootable XP cd or the bios is not set to boot to the cd.how do i set the bios to boot from cd ? wht i did is press del on startup then from advanced bios features choose cdrom as 1st boot device is that right ?That's CORRECT. Did you save the change on exit? And you might want to try booting to the cd on another computer.hello I downloaded xp onto my computer i had a message like that i'm not sure exactly what it said i used a different cd rom and it workedQuote from: superdupermido on September 05, 2009, 11:58:01 AM so wht could be the problem ? the CD itself ?No. If you are getting a bootloader error message it only means you have left out important info on how exactly you FUBAR'd this machine...Quote from: patio on September 05, 2009, 06:14:22 PM No.As long as he created the cd correctly and he's booting to the cd, I don't SEE how he can get that message. |
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| 14109. |
Solve : Outlook contacts list problems - alphabet by first name? |
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Answer» I have the contacts in alphabet ORDER by LAST NAME - but - when I go to send a message and hit the "To" button, the contact names are by FIRST NAME - What have I overlooked in the options for contacts or emails. |
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| 14110. |
Solve : MIssing Start/Run? |
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Answer» The Start/Run on my computer is missing. I LOOKED up in the Internet that I could SUBSTITUTE WINDOWS R. It generated a message which SAID: "This operation has been disabled DUE to restrictions etc. Contact your system administrator.I am the administration. What is the nature of my problem? Is it a virus that made the Start/Run disappear?See this... |
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| 14111. |
Solve : Dual-boot, splitting & renaming the partition? |
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Answer» Hi all,
Thanks a lot mateys! (arrr) What you want to do is POSSIBLY achievable and you should look at the available free partitioning tools such as Easeus Partition Manager. But, as with all partitioning, when there are critical files involved you must backup your files and ensure your backup is viable before proceeding. Don't take a chance on not losing your files. Please read this. Depending on your blue screen error it might be possible to correct the situation by doing a non-destructive repair install without overwriting files but even in those circumstances backup is essential. Good luck.You could try a couple of options, a XP repair install or download Ubuntu / Mint and transfer your files to external media. http://www.windowsforum.org/forums/index.php?showtopic=10455 http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/1. Save Data. Pull the hard drive and slave it to a working system to recover the data. 2. Blue Screen. If it's a Blue Screen of Death (BSoD), Microsoft is trying to tell you what the issue is. Post the "exact" STOP code and hex number string along with any error message string and/or "RESPONSIBLE" module or filename. 3. Safe Mode. Can you successfully boot into Safe Mode? |
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| 14112. |
Solve : multitasking? |
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Answer» Hello i saw this and was curious if there anyway i could get something like this on my computer i have windows xp proffesional i'm always have alot of programs running and multitasking and if there are any other good programs for multitasking i could download i'm looking for something like this but it doesn't look like a very popular program looked at google images why didn't i see the bottum toolbar on none of the images and i couldn't even find a video on youtube showing how this works are there any other programs like this what do you mean? TaskswitchXP? I don't see why a youtube video is necessary- it works by replacing Alt+Tab- if you want to see what it looks like, install it- don't like it? Uninstall it, and it's back to the original. Personally I never use the "flip3d" feature of vista to switch- I still stick with Alt+Tab, and SINCE they finally changed that in vista I get functionality about the same as taskSwitchXP (also, I'm not sure if taskswitchXP would install on Vista anyway). The neatest part of it is that it uses uxtheme, so whatever theme you have installed it will look like, and not just the window title/borders, but the entire window and elements. (I had Royale Noir installed and the program matched perfectly). I'm not sure what you mean by "bottom toolbar", if you mean the taskbar/start button it doesn't change that, so I don't see the relevance of including it in a screenshot if only to confuse people. Additionally- wether or not a program has a video on youtube doesn't reflect wether that program is good or not but more or less reflects how complicated it is. If it needs a video does that not imply that it isn't intuitive to begin with?i really can't dowload this i'm really carefull about what i download there's nothing i can get from any realiable sources telling me the program is safe when i type in the program i can't hardly find nothing out about it can't even find any reliable sources telling me that the sight is safe i'm not talking about taskswitch shock earoahh, I see, in order for you to deem something "safe" you must have screenshots of the program that include the taskbar and also you must find videos on youtube created by god knows who god knows where demonstrating the features of an otherwise intuitive program. if you cannot download programs just say so, but to use youtube and google image search to judge wether a program or web-site is safe is an exercise in both futility and naivety. http://www.mywot.com/en/scorecard/www.ntwind.com type in shock earo and look at like the FIRST ten sights that pops up they just looks like virus sights to me there very small that doesn't mean the program is bad but i can't find nothing much about it telling me it's safe Quote from: 82481 on September 04, 2009, 09:56:57 PM type in shock earo I thought you were talking about taskSwitchXP... I've never used, or even heard of "Shock Aero" myself. And in fact the technical limitations preventing it from being feasible at all (namely the fact that the XP desktop doesn't use DirectX, like Vista does) bring into question it's LEGITIMACY as well. ive tried it for a while before, it works nice. just....not good with low ram. do any of you know of any other programs like shcok earo i might be able to find more about |
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| 14113. |
Solve : Thunderbird mail will not open? |
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Answer» Thunderbird was bringing in an email when I terminated everything. Of course, it will not let me replace the one in System32Restart computer in Safe Mode. Rename existing file to ntdll.old, and paste new one.Broni, Thanks. The new extracted ntdll.dll was placed in my System32 as per your instructions. Thumderbird still does not launch. I discovered that 'Guest User' and creating another new 'User'--that it does launch. So is there something in my User appl.data under 'Thunderbird', or in the registry regarding a 'Thunderbird key" that prohibits launching? Even restored the system back to last month, and there was no correction of the problem. I also tried eliminating that 'Talkback' which does launch everytime I try launching Thunderbird. No Luck there. SteveLet's redo. I forgot, TB creates another folder, so... Uninstall TB. Remove TB folder in Program Files, and TB folder in C:\Documents & Settings\<your name> \ Application Data Restart computer, and try to install fresh copy. |
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| 14114. |
Solve : Alienware m7700 HELP? |
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Answer» my internal HARD drive ribbon is busted and i was going to boot form an external hard drive almost like it was my primary drive. but when i GET to the xp loading bar it goes 3/4 of the way then the bsod has the error STOP: 0x0000007B (inaccessible hard drive) ( i don't WANT to buy a ribbon yet because i just bought this computer and i want to see if it works right. XP will not boot from an external HDD...this is by design.Why was it designed this way?Because Gates didn't want MILLIONS of copies of XP floating around out there on external HDD's...is there any windows os that will work Not without a monkey wrench and about 2 1/2 days of your free time... A) The external won't boot to Windows so that does you no good...? two different things you said i quoted How can it be done thats all i want to know |
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| 14115. |
Solve : Random Out of Sync Moments? |
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Answer» Whenever I use play a VIDEO on Windows Media Player the video and AUDIO randomly get out of sync, but I've noticed that whenver I skip parts of the video, the sound and video stay in sync for a while. This HAPPENS on ever video file I play, so I'm wondering is there a general problem that I have with computer playing videos?How much RAM ... Quote160 HDD with 24 GB Free You are now at the minimum comfort level of free space for a Windows machine...So freeing up space in my hard drive might help my overall PC performance?Absolutely...Great, thanks for your helpNo problem...and Welcome Aboard ! Also do the regular MAINTENENCE such as diskclean;defrag and run your malware scans. |
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| 14116. |
Solve : install files from flash drive? |
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Answer» How do I install all of my files from my flash DRIVE, like IE8 and all of my book marked favorites? I have 2.4 g on my flash and some I have installed (the easy ones).you want to install to your USB flash DRIVES or do you want RUN installation from flash drive? |
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| 14117. |
Solve : Slow Computer!? |
Answer» LET us know I installed PCTools AV. Its working great, & it scans fast. I like it. Thanks. Hopfully I won"t need help for a while. Cool. Good luck Is the original poster (dely0575) still watching this THREAD? The "network map" section of the Belarc profile for your computer shows that your cable company is doing something really odd. If they set up your cable box correctly, you should only see devices on your own network -- e.g. your router, a few computers, a gaming console, ETC. But the network map is showing your neighbor's stuff too. And if you can see them, then they can see you...QuoteIs the original poster (dely0575) still watching this thread? Probably i would GUESS no SINCE it's been since July... |
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| 14118. |
Solve : Windows will not startup? |
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Answer» My "good" computer is having problems starting up. A few days ago I had to erase the hard drive and reinstall windows due to a SERIOUS malware infection that couldn't seem to be erased any other way. I ended up being able to use my computer for games and other things afterwards, meaning everything seemed to be running smoothly. |
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| 14119. |
Solve : ADVENT T9201 ------ XP - Can i get it as 'out of the box ' condition again?? |
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Answer» My Advent is about 5 years OLD and i want to wipe the whole thing clean. I have done this with Vista and it was a piece of cake as it rebooted from a stored space on the hard drive so no disks were needed. I have tapped F8 on START up on the Advent- XP and it doesn't seem to be the same? is their any help or tips out their please?!.......................Well, you need to have the XP CD, then choose to boot from the CD. I'm not familiar with Advent T9201. |
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| 14120. |
Solve : need batch file for reading file names and chekcing the file name? |
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Answer» Hi All, |
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| 14121. |
Solve : Computer loops into a reboot during XP startup? |
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Answer» If your data is important, by all means, back it up first.Ok, |
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| 14122. |
Solve : Opening programs? |
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Answer» I get a message on different programs when I try to open. "Internet Explorer has encounted a problem Yes, it always comes upHuh?Internet Explorer always opens. As I stated, everything works perfectly, but sometimes, randomly, I get the message.Okay, this is like a time warp. You're answering two questions back but not the most recent ones. Let's try to STAY together on this, SHALL we? It's tough enough troubleshooting problems on a forum - your attention and cooperation are really important to the process. |
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| 14123. |
Solve : XP to vista? |
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Answer» I have a CD that was CREATED using XP and now our class room computer has vista and the CD wont work. Any ONE know how to convert the CD or make it work? Class starts Tuesday, Help!!What type of cd created using one OS won't work in another? You need to provide some information here.When you burned the disk, did you remember to finalize the disk? If you didn't, the original computer can still add to the disk and read it, but every other DEVICE can't. |
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| 14124. |
Solve : Solved!!! HP freezes on startup but not on restart? |
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Answer» Its an HP a1010n, running XP Home Edition. |
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| 14125. |
Solve : explorer.exe not loading? |
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Answer» I have a computer that only loads to wallpaper and MOUSE pointer. The desktop icons and task bar are not visible. I can hit control, alt, del and look at the processes and applications running and explorer.exe is not listed. I can see the contents of the hard drive by telling it I want to open a new application. I think the computer has infections, but I can't get any of the anti-virus or spyware removal programs to load because of explorer.exe not running. I have tried to start it manually, and I get the following error: Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I have tried in normal mode and in safe mode, both with the same results. Safe mode boots the same as normal mode. In both boot methods, I am logging in as admin. Any help or ideas would be greatly appreciated. Avira AntiVir Rescue System If your system has a working NIC, it is possible to update both the program and virus defs prior to running a scan. Comes up in German. Click British flag lower left corner for English. While I've played with it several times, did not have an infected system; so not fully checked out on it. I created the Avira AntiVir Rescue System and put it in the computer and all I get is a line that says [emailprotected]:# and I can't get past that. Any ideas?its a stupid linux shell try boot or avira or scanit will only let you put in a number. I copied explorer.exe off of another computer and renamed it zexplorer.exe and changed the registry to look for zexplorer.exe and I now have desktop icons and taskbar, however, when I go into device manager there is no hardware listed no matter what options I try and I can't get online, and I can't get any virus or spyware programs to run. I got Malware bytes to install by changing the name of the install file from something other tham mbam install. Any other ideas as to how to get it to do a scan?Quote from: buddyclm on August 31, 2009, 09:04:49 PM I created the Avira AntiVir Rescue System and put it in the computer and all I get is a line that says [emailprotected]:# and I can't get past that. Any ideas?Quote from: buddyclm on August 31, 2009, 09:43:42 PM it will only let you put in a number. 1. Say What? It's supposed to boot from CD into a GUI program. The only time I see anything similar to your command prompt "[emailprotected]:#" is when I choose the "Commandline" button from the main GUI Window. This gives me a warning that I'm about to enter command window and must hit "ALT-F7" key combination if I wish to later return to GUI window. Once in command window, I see command prompt string "[emailprotected]:/#". Perhaps it would be best to practice on a "working" system. 2. Old Startup Tutorial. Tutorial for Avira Rescue CD. 3. Avira Tools Forum. Avira Tools - Support Forum 4. Boot Sequence. This is my personal observations of successful boot sequence of a 30 June 2009 Avira Rescue System CD. When I startup with bootable rescue system CD in CD-ROM drive, I see following text screen display: ISOLINUX 3.10 0X4316D966 AVIRA AnitVir Rescue System v3.6.9-20090630184356 30.06.2009 18:44:07 ************************************************************* * Boot Options * * 1 Boot AntiVir Rescue System (default) * 2 Boot from first Hard Drive * * Advanced users only: * 3 AntiVir Rescue System ( 800 x 600 16 ) VGA=788 * 4 AntiVir Rescue System ( 1024 x 768 16 ) VGA=791 * 5 AntiVir Rescue System VGA=ask * ************************************************************** boot: 1 then I see: Loading VMlinuz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loading initrd.gz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ready. then display goes black for several seconds and a Penquin (~ 2 by 2 inches) appears for several seconds, top left corner of display. The Avira AntiVir Rescue CD main GUI screen appears covering entire display. Basically has left-hand navigation pane and right hand program/ data pane. Two flags displayed bottom left corner, German and British. Click on British flag if you prefer English language display. This screen will show activity as it loads program and virus defs into MEMORY and mounts devices. I believe it will also attempt internet access to update program and virus defs if not current. When done says something like "AntiVir successfully updated itself". Is this what you see or are you booting straight to a command prompt?Hi, try moving the explorer.exe with the cut option in system32 or somewhere else and watch if a new explorer.exe appears in your %windir% (It should be replaces with a fresh copy). If it's replaced with a new copy, run it and see it explorer starts now, if not u got a corrupt explorer or reg errors. Try placing the explorer.exe I uploaded in ur windows. [attachment deleted by admin]1. Left Hand Navigation Pane Buttons(of AntiVir Rescue System CD main GUI Screen). AntiVir Virus Scanner Configuration Update Information Readme Miscellaneous Comandline Shutdown 2. AntiVir -> Virus Scanner button. Window to initiate a scan and show current scan status. I believe CTRL-C key sequence may be used to terminate current scan. STOP Scan button probably works to. Start Scan button located lower left of right hand window pane, although I believe it will automatically start. 3. AntiVir -> Configuration button may be used to configure the scan. You may select a subtree of devices or directories to scan. I believe default is to scan all mounted media devices, in a read-only reporting mode. You may change this radio button to "Remove infected files" or "Try to repair infected files". Never ran on an infected system so not sure of its behavior. 4. AntiVir -> Update may be used to attempt internet update of program and virus definitions prior to running a scan. Successfully done when you see "AntiVir successfully updated itself. 5. Miscellaneous -> Commandline gives access to command screen mode. Use ALT-F7 key combination to return back to this GUI screen. 6. Miscellaneous -> Shutdown. Use this button to shutdown the system gracefully.dahlarbear, I put the cd I made into another computer and it automatically booted into the gui. I put the cd back in the machine with problems, and I pick option 1, I get the penguin for a few seconds and then I get the screen with [emailprotected]:# and above that it says to press alt F7 to return to the gui. I hit alt F7 but it doesn't do anything. |
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| 14126. |
Solve : stolen address and ip , help needed? |
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Answer» just got this e-mail from a friend but she NEVER sent it she's in hospital , it's the 2nd one the same , could McAfee SiteAdvisor Quote how can she stop it happening Probably nothing; her contact list has been copied. The email is almost certainly not from her email account; her address has been "spoofed". She should check her PC for viruses and trojans though or it will happen more. you dont need to see the link its in the mail i know its spam what i want to know is , how did they copy her list , how did they get in , how can she stop itQuote from: harry 48 on September 01, 2009, 03:58:52 PM you dont need to see the link its in the mail The mail which you posted, complete with link to spam site. Don't roll your eyes at me. Why is a clickable link to a spam site in your post? Quote i know its spam Then do something about it like editing your post otherwise you are a spammer what i want to know is , Quote how did they copy her list They sent her a virus in an email, probably. Quote how did they get in She probably opened an email with a virus in it. Or they hacked Hotmail. This thing is all over Hotmail at the moment. Quote how can she stop it She can't. They've already got her contact list. But she should run a virus check. By the way, so should you. They may have yours as well now! Quote from: Salmon Trout on September 02, 2009, 12:22:10 AM The mail which you posted, complete with link to spam site. Don't roll your eyes at me.;DWhy is a clickable link to a spam site in your post?Vacation reply Tuesday, 1 September, 2009 11:04 PM Hey, how are you doing recently? I would like to introduce you a very good company and its website is www.............. It can offer you all kinds of electronic products that you may be in need,such as laptops ,gps ,TV LCD,cell phones,ps3,MP3/4,motorcycles and etc........ You can take some time to have a check ,there must be something interesting you 'd like to purchase . The contact email: ....................................... .................... Phone: ..................................... Hope you can enjoy yourself in shopping from that company ! Regards i forgot i got this back last night and she never set her pc to do this Spam can come from a million places...signing up for an online offer...providing info on your e-mail address etc..... I wouldnt say someone has stolen her IP address rather that she has been compromised because of her browsing habits... She can always set up a new e-mail account and be more careful in the future...ok UNDERSTAND that , is there a tool to check for rouge keyloggers i have 1 in my pc but i put it there and its fine |
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| 14127. |
Solve : Randomly Loosing wired internet connection, but wireless works fine!!!???? |
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Answer» Running windows xp on a pc..... One questionably important tidbit...We have a "warning" that is popping up from microsoft that we may be the victim of counterfit software, as we had to reformat our hard drive several months ago, and our computer came pre-installed with the XP and we were not provided a disc....You get the picture. I don't know if this may be the issues or not.Let's see - no AV protection and a pirated version of the OS. Hmmmm. Yeah, I think we can guess your problem.Please don't be rude.... I am having a serious problem.... There REALLY is NO FUNNY business going on here. Yes... I do not have a legal copy of my OS, because when we legally purchased our computer, a high end graphics computer, We did not get a copy of the software on disc, it was already installed. And quite frankly, it just didn't occur to me that we didn't have one until the hard drive crashed in Jan. I have read that several other people on this site also have had similar no disc issues when they purchased their computers. The reason there was no virus protection on the computer was probably oversite. My husband is an artist and he has all the adobe packages (LEGALLY!!) He didn't even realize that there was no virus software on the computer until we started looking into this problem. When our desktop computer crashed at the beginning of the year, and we had to redo the hard drive we realized we didn't have an XP disc. We were also in the midst of changing internet/phone/cable companies. When we got Comcast instead of RCN we also changed Security Services. With all of the other things that had to be replaced he just never downloaded the new McAfee. I have a Legal copy of XP on my personal laptop, but the XP disc's branding will not allow us to put it on any computer but a toshiba. AND I even have had the McAffee installed since January. So please don't make a judgement about our situation, which is not how it may seem, and help us resolve our problem. If there is someone out there with constructive assistance ideas to help us resolve our problem, it would be more than appreciated. You're right - my post was unnecessarily sarcastic. So let me attempt to explain politely: 1) Unless I am completely misunderstanding your two posts, you've installed a pirated version of the OS (and the fact that others on this site are also violating the law doesn't make it right). Regardless of the reason or "justification", the fact is that it is not a retail version. The likelihood of problems arising as a result is not insignificant. 2) You were running your system without an AV. The likelihood of problems arising as a result is enormous. 3) McAfee is at the bottom of the list of software providers. Their products are, at best, not good. How to address your problems? 1) Download a good AV utility (paid or free, your choice). Paid: Kaspersky, Nod, Norton/Symantec. Free: Avira, Avast, AVG 2) Uninstall McAFee and install the new AV. Update it and run a full scan 3) Download and run a full scan with Super AntiSpyware 4) Either purchase a retail version of XP and do a repair install or contact your computer provider and ask them for a copy of XP and do a repair install. Each copy of XP is licensed to one compter.Thank you for your apology...I have not intentionally created these problems, and as I said in the other posts, the desk top is totally my husband's territory. This has been really frustrating and I am really not a "computer" person. I just have way more patience than he does to try to resolve these problems once they have occurred.... As far as not having the AV installed, I was screaming at him about it not being on his computer too, especially since we have so much personal information on it. The XP issue is being worked on, I already have a call in to the retailer.... I guess there is no other way to find out the original information from the desk top since we reformatted it in January....correct? I will follow through with the the AV providers, I had no idea that McAfee "SUCKED", so I will uninstall it and choose one of the other providers you suggest. I was already following the steps for removing malware from another part of this site, which INCLUDED scanning with hijackthis and Super Spyware etc, from evilfantasy. I will work on these issues and post a result asap..... Thank you for your help I realize that this problem has been created by our misguided attempts to fix our last issue, but I really hope that THIS time we can fix it correctly. Most of all, have PATIENCE with all of us out there who find these electronic contraptions fun to email, shop and play around with but haven't the slightest clue what to do when things hit the fan..... you need to argue with the computer manuafurer to get a licence key and xp without an antivirus is like going in space without a space suit Spent most of the day doing that exact thing.... THEY CLAIM IT WAS AN OVERSITE.....SURE!!! They are sending me a new copy by FedEX!!!! Yeah for me..... Sometimes the little guy wins!!!! In addition, I ran all kinds of virus scans all day, we've got the following: Trojan horse Dropper.generic.AVZD.......in several places Trojan horse Dropper.generic.AWAO Trojan horse downloader.generic8.BKAT Trojan Horse Nakgo.A and last but I'm sure not least..... Backdoor.Bot Now I do not know what to do with these files, I can't seem to find a place on the internet to tell me how to "clean them out"? but I'm still looking. Right now they are just sitting in a quarantined folder of some sort. What do I do with them know? What if I need that part of the file they are attached to if I can't get rid of the Trojan? That is why I am afraid to just delete them.... But you should all be very proud of me, I actually was not having a problem caused by these little Trojans, (I think).... I noticed, as I stated in my initial post, that if I kept disabling our internet connection icon in the network connections, (even though it always said there was an internet connection when windows said there was not), it kept identifying the connection as Nvidia network something. Somehow, I remembered that my husband just updated Internet Explorer and I wondered if the drivers for the Nvidia whatever were compatible with the new Explorer..... So I went to the nvidia site and downloaded all new drivers for all the hardware we had and sure enough after a restart......We have had a internet connection ever since ! So far it has stayed on.... I may be actually learning something by reading all of these posts afteralll!!!! I'll keep you all posted, but, so far, we're up and running. Now if someone can just let me know what to do with all these messed up files without causing any more problems, I'll feel like a genius!!! Thanks to all who helped with out even knowing it....... If you read enough posts, your dreams just may come true!!!!I would copy and burn any data you need from that machine and once the CD's arrive format and do a clean install of XP...Quote from: patio on September 02, 2009, 06:25:24 AM I would copy and burn any data you need from that machine and once the CD's arrive format and do a clean install of XP...That would have been my next suggestion too. But by COPYING everything I need from the desktop won't i just wind up copying some of the trojans/viruses with the other files? I thought I should clean them out from all of the files then copy over my file and reformat once the disc comes tomorrow..... Please advise.... ThanksScan the files with all your protection packages before burning them...Yes yes, I understand that, but the files that have been identified as having trojans are not "cleanable" and they are sitting in a special virus file, can I just erase them or can they be files I actual will need..... I'm a little lost now as to what to do with the identified filesThen ignore them if they are infected...not sure why you would want them in the first place... |
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| 14128. |
Solve : Crashing computer at random (blue screen)? |
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Answer» Use Comodo if you want a third-party firewall. i think re-instal u r windowsSorted! Thanks for your help Broni.How ? ?Curious too...Cleanly reinstalled the drivers again, I think it was. Don't know how they stopped working in the first place but they did.Thanks for POSTING back Least I could do for the help Quote from: Ibiza125 on September 02, 2009, 10:46:51 AM Least I could do for the help Welcome Aboard ! ! Just ask Broni...he 'da Man ! |
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| 14129. |
Solve : uninstall windows XP? |
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Answer» GOOD morning, I need some step by step help to uninstall windows XP so I can reinstall it. I went to add or REMOVE programs to find the program but it is not there. I appreciate any and all help.Quote from: jmclure2850 on SEPTEMBER 02, 2009, 09:18:34 AM
Lol You'll need your installation disk if you want to reinstall Windows... There's no need to uninstall ANYTHING first... Just put your installation disk in, making sure that your CD drive is set as priority over the hard drive, in CMOS.. Clean Install of XP...Are your prepared to lose everything on the drive? If so, just boot to the XP CD, FORMAT, and install.make sure that you have a majorty of the drivers needed. |
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| 14130. |
Solve : Installed new hard drive and won't work? |
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Answer» I upgraded from a 60GB HARD drive to a 320GB hard drive. Copied everything from the 40 to the 320. When unhook the 40 and start up with 320 it goes to start up and goes to a black screen saying Disk error occured press ctrl + alt + del to restart. there are no disks in the computer. The other hard drive will start up just fine though. Any ideas?Is that a SATA drive or IDE? Copied everything from the 40 to the 320. Somehow I missed that I'm tired |
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| 14131. |
Solve : Computer start up with black screen with white flashing line? |
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Answer» When I power up the computer, the intel screen comes up and quickly goes AWAY and then a black screen with a flashing white line comes up and I can't do anything. My HUSBAND told me to eject the CD drawer and close it and well the computer started up perfectly! What can I do to fix this? I am replacing the hard drive with a larger one today. Was there a cd in the drive when you cycled it?No. The top disk drawer was stuck and i fixed that. But i was opening and shutting the one below that. Now everytime i cut on the computer i have to open and shut the cd BURNER drawer. Odd. Anyway, LOOK in the bios and see if the hd is at the top of the boot order. If not, move it there. You can always put the cd back on top if and when you need to boot to a cd.Disconnect the power cable from the top disk drawer...with all power DISCONNECTED of course. |
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| 14132. |
Solve : Black screen with message? |
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Answer» My DAUGHTER's computer would not shut down, she had RECENTLY installed a web cam, so she UNPLUGGED the web cam and manually TURNED off the computer. Everytime we turn the computer on now, we GET a black screen with white letters that say - Please report this problem as: load needed DLLs for kernel. I have no idea what to do. Can anyone help in very simple terms? I'd appreciate any help I can get. |
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| 14133. |
Solve : auto log off? |
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Answer» my friend has an compaq pisarrio runnin xp everytime he logs in it auto restarts how can he fix this problem, he said after he downloaded norton anti virus thats when problems started,he also cant run in safe mode any help appreciatedYou're going to want to try a Repair Install: |
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| 14134. |
Solve : slow keyboard? |
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Answer» My keyboard is very slow- drops lots of letters- is better if I type very slowly but still drops letters- bought a new keyboard but that didn't help- seems better on some websites and worse on others- also having problems closing some pages- I have to go to task manger to shut down to close tabs.Is it only on websites or is it also in apps (Word, notepad, etc)? |
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| 14135. |
Solve : Any good FREE TV sites out there? (Besides YouTube)? |
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Answer» i would recomened agenst it Any good FREE TV sites out there? (Besides YouTube & In2TV & CRACKLE)They upload videos in 320*240 or 640*480. If I watch YouTube in HD on a 1024*768 screen it is crisp. |
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| 14136. |
Solve : Computer will only load Windows XP Recovery Console? |
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Answer» I had previously been running Windows XP, then decided to install Windows 7. Long story short, I ended up *accidentally* switching the partitions on my drives, and now my computer will only boot to the Windows Recovery Console Quote I keep logging onto C:/Windows I'm not sure what you mean by these. When you turn on your computer, does it give you an option to choose which Operating System you wish to boot to, INCLUDING Recovery Console?Quote Long story short, I ended up *accidentally* switching the partitions on my drives, and now my computer will only boot to the Windows Recovery Console. Where is your XP OS installed to ? ? From the RC type in fixboot and hit Enter... Re-boot. If no joy-joy repeat the process this time type in fixmbr and hit Enter... Again re-boot. Good Luck.I would imagine that the XP OS is just installed to the default location. The C: drive? I tried those commands and they didn't work. =/ I appreciate the tips though. I think I screwed this up pretty bad...Quote from: block_head on September 01, 2009, 05:53:29 AM
When the RC boots up, it lists the drives on your computer. And then it tells you to pick which one you want to log-on to. In my case, I have 3 options: 1) C:\Windows 2) D:\iniNT 3) D:\I386 And what happened is that I logged-on to either 2) or 3), then switched the partition (something to do with the boot sector?) away from 1). Now I can't figure out how to reverse whatever it is that I did. I would think that commands posted by 'patio' would do the trick, because it did tell me that I was switching the boot sector back to C:/Windows, but when I reboot my computer, all I've got is the RC...So you have yet to try my recommendations...Quote from: patio on September 01, 2009, 06:06:10 PM So you have yet to try my recommendations... My posting at 5:33pm today was in reply to your recommendations. Sorry, I'm just not quite familiar with how to post on this site.1. Hard Drives. How many hard disk drives are attached to the system? Did you keep them as "basic" disks or did you change them to "dynamic"? 2. Partitions. How is each drive partitioned? Primary partition(s), extended partitions, logical volumes within extended partition, something else? Which primary partition is SET "active"? 3. Windows 7 Boot Loader. Did you make any effort to remove the Windows 7 boot loader or attempt to restore the Windows XP boot loader? 4. Recovery Console. Is this the Windows XP recovery console? And at some point you installed it to the hard drive?Quote from: dahlarbear on September 01, 2009, 08:42:58 PM 1. Hard Drives. How many hard disk drives are attached to the system? Did you keep them as "basic" disks or did you change them to "dynamic"? Oh boy. Where to begin... Some of the things you've asked, I'm not even sure what they mean/are. 1. 2 hard disks, C:/ and D:/, C: is Windows and D: is some kind of HP recovery console that was pre-installed on the machine. I never switched anything with the disks, that I know of. So I imagine that they'd just be "basic" discs. 2. I know that C:/ was the primary partition, then I accidentally switched it to something on one of my D:/ -- In the RC, there are 3 options for me to log on to: 1) C:\Windows 2) D:\iniNT 3) D:\I386 What I did was switch the primary to either 2 or 3, now cannot seem to get it back to 1, despite using the commands. It says that I've switched it back when I type certain commands (fixboot, fixmbr), but when I reboot my computer, nothing has changed, i.e., only RC will load. 3. Did not make any attempt to do anything with the boot loaders, although, my ORIGINAL intention was to go back to XP; but, in regards to what you're asking, no. I did not remove or restore any boot loaders. 4. This is Windows Recovery Console, and I did not install it to the hard drive myself. It must have come preloaded like that.1. Model Number. OK, you have an HP computer. Can you give us the complete model number from the sticker or plate (which also has serial number and Product ID)? Is this a desktop or laptop? 2. Hard Drives. Are you sure you have two "physical" hard drives? I'm beginning to think you have one physical hard drive with two logical drives on it; "C:" and "D:". 3. Windows 7. Where did you install the operating system to; the "C:" drive? Did you uninstall it, delete its partition, or remove it? How ? ? ? Was it a "dual" boot machine; i.e. did you have the option of booting to either Windows XP or Windows 7 (when everything was working well)?Quote from: dahlarbear on September 01, 2009, 10:37:59 PM 1. Model Number. OK, you have an HP computer. Can you give us the complete model number from the sticker or plate (which also has serial number and Product ID)? 1. This is a desktop PC. Model # - Pavilion a1560n Product # - EXQ78AA#ABA Serial # - MXX6220752 2. I'm not sure at all if there are two "physical" hard drives. It's just the standard HP computer, so if they don't come with two physical drives, then I would imagine that they're probably "logical" drives. 3. I installed Windows 7 to the default location, which I would imagine is "C:" drive. Basically, when I opened the .exe for Windows 7, I just clicked install, and... installed it. Did I uninstall Windows 7?? I don't think I messed with it at all. What happened is that when I rebooted my computer (while Windows 7 was still working), it would make me physically click to load Windows 7 from the boot menu, as well as there being other options, and something about Windows XP which is what I clicked on thinking I would find myself being able to reinstall that, and somehow I ended up messing with the menu I've mentioned (1. C:\Windows , 2. D:\MiniNT , 3. D:\I386), and entered a command into either 2. or 3. and that switched something away from C:\Windows (the boot sector, or partition). To my knowledge, it was not a dual boot machine. Like I said, I would have to choose Windows 7 from the boot menu, but I obviously couldn't get into Windows XP (as I thought I might be able to...). |
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| 14137. |
Solve : Oh shi- Hardware devices uninstalled... Need help FAST PLEASE!? |
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Answer» the restarting all DEVICES in ACCORDANCE with what his WEB LINK suggested |
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| 14138. |
Solve : pictures and web pages slide down the monitor screen when i close it off? |
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Answer» Hi Good night. I am having this PROBLEM with my computer.Lets say windows MESSENGER is SIGNED on but is not mimnimized, and i decide to do so , instead of moving quicklyoff the SCREEN , it slides down slowly on the screen until it is MINIMIZED . This also happens with pictures and web pages. Can anyone tell me what causes this and how to solve it? Thanks. |
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| 14139. |
Solve : computer freezes when trying to load Windows? |
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Answer» After I TURN on my computer I receive this error message: "We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or SOFTWARE change might have caused this." |
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| 14140. |
Solve : sound will not work? |
Answer» HEY I had a pencil sharpener by my computer, and now I can not hear anything. Is there any way to restore the sound?? Perhaps it's just me, but I cannot see the connection between a pencil sharpener and a computer........Disconnect your motherboard inbuilt SPEAKER linesQuote from: orchid on August 29, 2009, 01:26:58 AMDisconnect your motherboard inbuilt speaker lines What??does anyone understand any part of this thread?see attachments [attachment DELETED by admin]Quote from: smeezekitty on August 29, 2009, 01:38:27 AM does anyone understand any part of this thread?I understand that post-count means nothing, Smeezekitty. Quote from: orchid on August 29, 2009, 01:56:02 AM see attachmentsWhat I meant was how can you come to such a conclusion with no information provided?first why would a pencil sharpener affect the computer? second why is orchid saying to disconnect the pc speaker?sorry sorry i was think wrongDisconnect the pencil sharpener... Re-boot...Hello These HINTS are quite confusing. :-[I Think i need more specific OPTIONS. Thanks |
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| 14141. |
Solve : NTLDR Copy Access denied!? |
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Answer» Hey everyone, |
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| 14142. |
Solve : Problem installing windows to my laptop? |
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Answer» Quote from: Rossygurl on September 01, 2009, 11:35:11 AM IM tyring BIOS UPDATE currently.Okay, well it should only take a minuteUpdated still not working im TRYING my computers recovery disk nowRecovery didnt go well and i got this error Error: 10e7160017http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=22596 |
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| 14143. |
Solve : Reload HP Desktop with Windows? |
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Answer» I TURNED on my PC yesterday and got the message "Error file is either missing or corrupt". It is a Hal file and Windows cannot load. I have an authorized Windows Installation Disk, but I don't know how to load it. Windows will not open under any OPTIONS including all of the "Safe Modes", and I tried running the CD through my External DVD unit, but it won't start. Thankfully I have this ACER Notebook, but it has a problem also. It was recently reloaded with Windows because the Wi-Fi stopped working. After the new Windows installation, the Wi-Fi still doesn't work, but I'm using an external Wi-Fi that works just fine. I am pretty good at fixing issues on my computers without any assistance, and my friend is even better. We went through every option numerous times to connect to the internet and got a connection to the wireless network, but it still wouldn't connect to Internet EXPLORER. So, my 2 questions are: How do I load the Windows (authorized) CD onto my HP Desktop? And how do I get my internal Wi-Fi card in my Acer Laptop to work? If anyone can answer these, I will bow down to you for a year. Sincerely, jamesgodzilla1) Boot to your XP CD and choose the first Repair option (press R) - this will take you to the Recovery Console |
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| 14144. |
Solve : bad computer problem? |
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Answer» Hello, so about TWO days ago when i woke up and tried to use my computer, all my programs wont run. When i click on things like iTunes, a black box appears and then closes after LESS than a second. I cannot run norton to see if i have a virus. I don't know what to do. also when i restart my computer and log onto my name these black boxes appear for different things and at the end they say system32.desot.exe Boot to safe MODE and run your anti virus scanI tried to run norton under safe mode and it cannot do it. It says SOMETHING is missing.Try booting to the Norton CD and run the scan at booti dont know were the cd isDownload ONE of these: http://www.techmixer.com/free-bootable-antivirus-rescue-cds-download-list/ |
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| 14145. |
Solve : MS Management Console Error? |
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Answer» I am using XP on a laptop with a WIRELESS USB mouse. |
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| 14146. |
Solve : Media center not working? |
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Answer» when I click on media center to watch t.v. this is the message I get Decoder Error - The video decoder has either malfunctioned or is not installed How do I correct this please?? It looks like some missing codec. Get this: http://www.codecguide.com/download_kl.htm I finally figured out what was wrong. The media center would not work (live t.v.) nor would windows media player PLAY a dvd movie. It was missing a decoder. I tried to find a free decoder to no AVAIL. I purchased one from NVIDIA for $20.00 and both are working like a charm. I don't know what happened to the decoder, but it was gone. I woudn'g know how to get it back either...An nVidia decoder ? ?Yes a decoder from NVIDIA. My graphics card is NVIDIA, there were a lot I could choose from, but I CHOSE NVIDIA. All working perfectly now.. Just wanted to share this so there could be closure to my post. They don't charge for them which is why i asked...where did this come from ? ?If you can find free decoders that will work, I would like to know where. I looked and could not find anything. They offer decoders for a price. This came from NVIDIA..ClickThis says "Free Download" Does this mean after you download it for free, when you go to install it you must pay? Most so-called "free" downloads are exactly that, you can download them, but you cannot install with out paying. I dont' want to TRY it because I don't want to mess up my computer, but I suspect that is what this is. I will keep the link however and see if it is really free or not..How would I know if this was a "free" installation??Read the article...at the bottom it tells you how to register it for Free... |
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| 14147. |
Solve : help please w/freezing computer? |
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Answer» my computer is a mess...really slow and constantly is freezing. Error messages saying that ACPI BIOS is attempting to write to an illegal IO port address and now there is another error message -- When I put the only XP disk in that I have it says it can't install because the version i am running is newer. This is because you have installed Service Packs that are not on the original CD... The solution for this is called "slipstreaming"...where you copy the XP CD into a directory...slipstream the Service Pack(s) into it and re-burn it to a new bootable installation cd... The othe r alternative would be to borrow an XP CD of the same version and installed Service Packs you currently have and use it to re-install...completely legal. Best Guide on Slipstreaming I've Ever Found... |
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| 14148. |
Solve : I need HELP with my computer! Please!? |
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Answer» I'm just a beginner, and I'm hav'n problems with my Computer, and I don't know who to contact for help. Anyways, Everytime I TRY to download something, the box comes up and IMMEDIATELY dissappears..... Can't FIND it nowhere? What do I do? Can someone please help me?What are you trying to download for instance? What box comes up? You could try to right CLICK the download link and click save target as... try that and post what happens |
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| 14149. |
Solve : xp booting through pen drive? |
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Answer» how to make xp bootable through pen drive Why? |
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| 14150. |
Solve : Is there a free popup blocker for IE that actually works?? |
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Answer» I've been looking for one for the longest,but the ADS are STILL showing up. I know about Firefox and their wonderful Adblock Plus. Is there any legit ones for IE that are free? Please help. IE's popup blocker works fine for me. Are you using IE8? I'm using IE8. It's an ad blocker that I need. Do you know of any free ad blockers that are free and simple to use?Free? No.Thanks for your reply.You're welcome. If you want a good, paid product try Ad MuncherFree adblocker? Firefox+AdBlockPlus. Solves your problem and a major flaw with your computer, Internet Explorer. Not crazy about the site however for IE you may want to Check This Out... Disclaimer: I have not personally tested this method out...SINCE i very rarely use IE but it was in my notes...Quote from: patio on August 30, 2009, 05:36:12 PM Not crazy about the site however for IE you may want to Check This Out... ACTUALLY,I just downloaded that about an hour ago! It doesn't work that well. Maybe I have to restart my computer first. I want it to block You Tube,but it's not on the list that it's blocking. I will restart and SEE what happens.As I said earlier, you're not going to find a GOOD free ad blockerBlock youtube ads? As in the videos? Not going to happen with any adblocker I think. Even blocking google ads doesn't work. |
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