InterviewSolution
This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 1151. |
Solve : bios update failed , safe to restart ? pls help? |
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Answer» I have tried to update the bios three times tonight and every TIME it gets to %87 then freezes . after about 20 mins it comes back to life and says it has FAILED PLEASE try again. |
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| 1152. |
Solve : OS corrupt?? |
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Answer» Hi guys, |
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| 1153. |
Solve : AOpen cd-r/rw issues? |
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Answer» I recently bought a new cd burner. It is an AOpen CD-R/RW burner. It came with NERO Express. I tried to use Nero to burn cds but after about %20-30 my computer will shut down and automatically restart itself. What could cause this? Here are my computer specs: |
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| 1154. |
Solve : Help please> 2 gb on 9 gb harddrive? |
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Answer» OKay so the other day i was recovering the files originally on the computer when i got it through the computers recover cd.. And it says something about the hardrive not being connected and having to choose these other things, i remember seeing the words allocation drivers Also there was a blank screen and the computer TYPED i really hate you and am going to made this difficult for you as if it hadc a mind of its own. |
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| 1155. |
Solve : Compaq Laptop USB? |
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Answer» I am trying to use a COMPAQ Presario 1200 laptop with a USB to Serial converter, I notice that the computer slows incredibly when this device is INSTALLED. Any ideas? |
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| 1156. |
Solve : No mouse cursor...? |
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Answer» When I start up my extra computer, which runs ME, it's color is all off and I have no CURSOR or pointer to speak of. I'm not in safe MODE, since it doesn't say it in any of the corners. I can't find the cursor on the screen and nothing happens when I move the MOUSE. It is plugged in CORRECTLY, i hope.. |
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| 1157. |
Solve : Imprints left on my screen.....? |
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Answer» ok...here's the deal. |
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| 1158. |
Solve : URGENT QUESTION? |
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Answer» hello, my dell laptop recently fell from my desk while it was connected to its adaptor. this has caused the ROD like metal piece that connects the adaptor to the computer to break off. a technician (one that i question) says the only way to fix this is to replace the whole motherboard which would cost more than then laptop itself. does anyone KNOW if there are any alternatives to this, if welding the piece would work?? Please help..Hello friend. |
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| 1159. |
Solve : Looking To Build P4? |
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Answer» im looking into building a P4 system and i was wondering if you gouys had any good sites you know of to get mobo's, CPU (3.0-3.2Ghz), memory, etc......IVE looked at directron.com, and xoxide.com, but was wondering if u had any suggestions.....also any good suggestions for a good mobo for a P4...any help appreciated... Intel just put a NEW cpu on the market last weekend. |
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| 1160. |
Solve : Cannot install INF files? |
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Answer» Trying to install a printer and this part wont work... Whats HAPPENED and how do I fix it?Hi, could you answer these questions, maybe that WOULD help center the problem: -Where is this driver from? your printer's CD ?, The printer' company's website? another website like driverguide.com ? -I the driver an executable file or you just UPDATED the pilot and gave the location of the .INF ? |
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| 1161. |
Solve : Weird Question? |
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Answer» I have actually two computers, and I have a really STRANGE QUESTION to ASK you. One computer runs faster than the other, even though the other has better specs. See below - |
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| 1162. |
Solve : Reasonable Obsolescence - A Survey? |
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Answer» Some folks may have read my other thread... About a Dell laptop that needs $1,000 of repairs 25 months after purchase.
Now, I understand that technology becomes obsolete pretty quickly, but really... How long should the hardware last? I had a cassette player go bad after 12+ years - it was a bummer, but 12 years seems reasonable. So, I'd like to open up this question: [size=16] HOW LONG should a piece of computer hardware REASONABLY last?[/size]Well, that depend on how well made it was... If you got a "cheepie" laptop, then usually, you get what you pay for... [glb]Flame[/glb]Define "cheapie"... Maybe a used product, or a product that you bought that you bought for a "steal".... For instance... If you bought a NEW laptop, which originally costs $1,500, and it is being SOLD for $500. If something is tto good to be true, usually it is... [glb]Flame[/glb]There are laws of statistical averages that define how long an electronic product will last. It could last 1 day or 100 years. That's why they offer extended warranties. A warranty is just insurance. Electronics don't "wear out" (hard drives do). Laptops are disposable items for those that can afford it. Mine died at 11 months and was repaired on the original 1 year warranty. It died again, at 3 years, but I had purchased an extended 3 year warranty, which paid for that repair. Will I buy a new notebook again? Not for $2000!!! I won't even buy a new desktop, I rescue them from the trash and repair them. Everything is disposable, now. That's just the way it is and nobody seems to care. Don't buy any new stuff unless you absolutely have to. Well, I guess that answers that. I am not a poor man, but I am certainly not a WEALTHY man. I don't re-use coffee grounds, and I don't save table scraps for stew... But I can't wrap my brain around a $2,000 "disposable" laptop. I do understand statistical reliability, and how warranties are put together (I now - thank you - remember the Monday 8AM class in Stats I had to suffer through in grad school. Thanks for the pain). But warranties are frequently are SHORTER than the expected acceptable life, so the moron who cleans his disk drive with soapy water can't turn it in under warranty. I am dealing with a situation where a piece of immobile electronics just stopped working... And because of the economics of technology, repair costs about twice what replacement would. But I still feel totally ripped off by Dell. I never felt this tool was "disposable", but apparently, the people who sold it to me, do feel that way. And that's irritating. So what do others think - how long is "long enough"?According to my information, if you are asking that question with repect to change in the technology then according to survet by a company, the life of hardware is 8month and that of software is 16 months. After this time periode, technology will be completely change. If you are asking with repect to the life of hardware then no one guarentee about hardwares life especially with that of electronics. It may possible that a single piece of ur computer stops working on the very next day you baught ur PC or it may also possible that it continue to work properly after 10 or 12 years. Bye... Dur-E-WahabNo, I understand TECHNOLOGY becomes obsolete. But HARDWARE should CONTINUE TO WORK. That's my question. Obviously, I am one of the few people who think things should work. This may be part of why our economy is in the toilet! Quote 1. But warranties are frequently are SHORTER than the expected acceptable life, 1. Marketing strategy. Advertise a lower price and get some back in the extended warranty. 2. It's cheaper to make a new one in China than to repair one in the US. 3. You're not alone. The people who sell it don't care, they're salesmen (saleswomen). They feel nothing and know nothing about the product. Your only recourse is to not buy another or buy another with an extended warranty. Or better yet, buy a used one. Quote The people who sell it don't care, they're salesmen (saleswomen). They feel nothing and know nothing about the product. Actually, bought it off Dell's website. See, this was a GIFT to MYSELF... Not a work thing/expense. Something nice to have because I wanted something nice. Live and learn, right?The standard life of a laptop is about 2 years if used as a laptop. (Transported, plugged, unplugged, transported again, and again, and again). A desktop computer or server is around 5 years (assuming it is not running all of the time). Any additional time is a bonus. I have seen some of each last less time and significantly more time. It depends on enviromental conditions, handling, whether you kiss it good night, etc. Remember when it comes to a laptop the internal conditions are much harsher than a desktop due to tighter components and significantly less air flow = significantly HIGHER internal temperatures. Oh well you did ask.................. Gary Quote ...Remember when it comes to a laptop the internal conditions are much harsher than a desktop due to tighter components and significantly less air flow = significantly higher internal temperatures.... Older laptops don't get so hot, so might last a lot longer than newer laptops. I think I'll keep my P2 laptop (LOL). Well i bought a new laptop, Dont ask me why. I got 1 and a half years out of it then POP lol. I only used it for DVDS and Word prossessing. But on the other hand i remember going to PCworld when i was young and we bought a Windows 95 desktop. Top of the range it had a 122mhz prossesor and 16 megs of RAM Cost £1200 but it was good. For about 3 months then out came the 700 mhz prosessors lol. i must say we still have that computer and it runs fine, its slow but we have had not probs with it. i dont know my point but hey thats a nice story for you [glb]R0SS[/glb]Dell is a distributer of other companies products basically. Their service is great as long as you're under warranty. There are more moving parts on a computer than a tv or amp and probably as much as a vcr. Just like anything, quality makes a huge difference but at the same time, duds will sneak in.rjbinney - out of curiosity what needs repairing that will cost $1000 ? I would get a 2nd quote on that price to check someone wasn't trying it on, or trying to persuade me to buy a new lappie early |
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| 1163. |
Solve : Old guy, old machine? |
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Answer» Not sure if this is HARDWARE, but: |
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| 1164. |
Solve : DVD Security Question? |
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Answer» I have an I/O Magic DVD Writer that I am returning to the COMPANY for replacement. It worked well for 6 MONTHS and then just ceased to function. My question is, If I've burned sensitive data with the DVD burner in the past, can the DVD TECHNICIAN find this data when he opens the unit to troublshoot it ? I know this may seem to be a silly question to some of you but I ask because I know that when you burn to a DISC, data is sent to the buffer memory. Is buffer memory a physical drive located in the DVD burner it self? Quote ...Is buffer memory a physical drive located in the DVD burner it self? No. It's the same as computer memory (RAM). Remove POWER...memory "erased". |
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| 1165. |
Solve : black border on screen? |
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Answer» I have read the instruction. |
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| 1166. |
Solve : Network card trouble? |
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Answer» Hey - I installed a new network card into my Pentium 2 following instructions I found on the web. I put the case back on and EVERYTHING seemed fine, I connected the power and switched it on - the lights on the front flashed on for second then WENT off. There was no sound either. I TRIED hitting the on button again in case Id turned it off accidently and nothing happened. So I unplugged the power and checked the cable and tried again, the same thing happened, lights on for two seconds and no sound. This is my first time installing hardware, so Im not sure what to do. If anyone has any ideas Id be grateful thanksMod35tBabe......... |
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| 1167. |
Solve : major meltdown? |
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Answer» I was just in the middle of a great game of doom 3 when all of a sudden EVERYTHING shutdown and nothing came back. After a few min. the fans started flickering. A few min. later, the fans came back on and stayed on along with the temp display but nothing else. Also I could smell burnt smell. Didn't see any burn marks inside. After unplugging it and replugging it in, the pc just stayed on (fans and temp display). I get nothing else(no monitor,no keyboard or mouse lights. Nothing! Could this be a Power Supply issue or something else?I could really use everyone's input. My config is as follows: Amd atholon 64 3000,Gigabyte K8NS Ultra-939,420 Watt power, Corsair 512mb pro ram,Nvidia Geforce-FX 5700LE 256MB, 160 GB HARD DRIVES Quote ... could smell burnt smell. Didn't see any burn marks inside... I suspect the power supply burned out. Does the smell COME from the power supply? Was the power supply choked with dust? no dust, brand new pc, only a month old. Not sure where the smell is coming from though. temp does climb about 4-5 degrees when plugged back in.Same guest, just waiting for my confirm email to be a member. wouldn't let me use the same name. So i used the "811" at the end to MAKE it work.I'm guessing this is a "home-built" computer. If so, you have just performed a "burn-in" test. Sometimes a "burn-in" test becomes a "burn-out" test. Pull the video card, visually inspect it and smell it. If you can find where the smell came from, that will lead to where the problem is. I know this is hard to do. If there are any "burn marks", it's usually impossible to see them. Time for warranty replacement on whatever is burned out.nope, not homebuilt. built and bought from I buypower.com they have a 48hr burn in.stillhere......I wouldnt spend any time sorting it out ....get a hold of whomever you bought it from and have them replace it for you ....or give you a full refund ..... dl65 I agree with the previous post. If it's only a month old, they should replace it, no QUESTIONS asked. |
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| 1168. |
Solve : a laptop question? |
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Answer» hi this may SOUND kinda stupid but will a LAPTOP charge or at least turn on if it doesn't have a cpu in it??You might be able to charge the battery? but im not even SURE about that. No you wont be able to turn it on without a processor, you need that to RUN the computer.thanks yeah it doesn't turn on and i was just wondering about that i am new at laptops and had to change mbs in this one.I recommend POSTING in only one forum to prevent confusion. As to your question, the battery should charge as the CPU has nothing to do with it other than monitoring. |
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| 1169. |
Solve : Power Supply Maybe?? |
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Answer» Last night my computer just shut down and would not turn back on I checked the mother board it didn't look burned or no black marks and the green light was on. ...I did find a melted piece of plastic in the fan of the Power Supply, so I am thinking thats the problem, but if its the power supply why is there lights working on the mother board? I opened up the power supply and did not see any damage. But on the other hand the Power Supply was really hot so I guess it burned out... Everything you said, says Power Supply. PS has more than one output voltage, which is why lights are on. |
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| 1170. |
Solve : siren sound? comp shuts off?? |
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Answer» my computer shuts off quiet a bit now and makes a siren sound. its a quieter |
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| 1171. |
Solve : Transfering Data Between Harddrives? |
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Answer» Hi, I just bought a new harddrive for my COMPUTER. I am GOING to remove the one in their now and replace it with the new one. |
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| 1172. |
Solve : Getting "disk read error"? |
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Answer» Well I have a small 10 MB hard drive(OLD) as a master and a 120GB hard drive(NEW) as the slave , all jumpers are correct and system has worked, after about 12-10 min the computer will just stop and RESTART, load windows XP and SAY it recovered from a serious error, I went into the BIOS to try to correct the problem but now XP won't load and i get a message "Disk read error, press cont, alt ,del to restart, this just keeps repeating WHATS the problem? I have restored the defaults in CMOS no change...Is WinXP installed on 10MB (Master) or 120MB (Slave)?XP is on Master (10MB), I did not load it, the guy i bought it from was a little crazyI'm sorry did you say 10 MB? Sure that isn't 10 GB?then your probbaly gonna have to re-install XP on the 10GB HDD........are all your important files on the bigger HDD??? |
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| 1173. |
Solve : no hardware getting power...? |
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Answer» okay, i was trying to SEE if some of my OLD hdd still worked so i could get the data off them. During tryin to get the last one i had to work, the computer would start up but just wouldnt RECOGNIZE that it was there. (I'm have 2 dvd drive- secondary master\slave. and originally 1 hdd-primary master). Windows would load fine and EVERYTHING. Then when i gave up on trying to get it to work, i took it out, and set the jumper settings back to normal on the original hd. But now when i try to start the computer up. Neither the original harddrive or the dvdroms get any power. I checked all the connections and jumper settings, i even replaced 1 of the ide cables, with a new one i had laying around. The bios settings are set at auto detect and everything looks okay in there, except when i look at the hardware diagnostic part, the thing that says +5 Volts, is running at less than 5 volts, its at 4.something. |
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| 1174. |
Solve : Intel HT or NON HT - How to Verify?? |
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Answer» HELLO, I have purchased a new system with Intel HT 2.8 GHZ processor. In my country MANY computer SHOPS cheat customers. Let me know: 1. If there is any software that I can install to check whether the processor is Intel 2.8 Ghz HT or Intel 2.8 Ghz (Normal - without HT). Problem: Windows only REPORTS that the processor is 2.8 Ghz and doesn't say anything about the presence of HT. Thanks, ZeeshanFirst, I'm not sure if anything under 3Ghz has HT. Second, look in your BIOS.Intel has utility: http://www.intel.com/support/processors/tools/frequencyid/ |
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| 1175. |
Solve : keyboard, mouse, D:\ not found? |
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Answer» If you have a moment, will you please answer a question for me? |
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| 1176. |
Solve : Process of Elimination? |
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Answer» Hi guys, |
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| 1177. |
Solve : Drive Juggle? |
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Answer» Hello everyone, |
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| 1178. |
Solve : Video/Bios Cannot figure out!? |
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Answer» Ok heres the THING i have a 2.8ghz amd emachine with a integrated video card. I went out and bought a Pci radeon vid card and tried to put in... nothing. so i went into bios to disable the integrated..thats where i think something went wrong. Now it doesnt seem like the monitor is READING either the integrated or the pci.. I dont know what to do cause i cant see nothing. Sounds like the computer boots up fine but the green dot on the monitor just flashes..Help please |
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| 1179. |
Solve : CDROM keeps disappering? |
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Answer» Heres the deal: My cd-rom keeps disappering. It worked for a while, but now it just sits there. It says the drive is there in My Computer, and under my hardware desc, and it opens, but when a disk is in it it just sits there and says its not ready yet. Ive tried two diffrent cdroms, both work for a while and then just die. I am running a P2 celeron, win 98, with 256 meg ram and 7 meg hard drive. I know its not MUCH, but poor people gotta play games too.......any help would be apprecaited, and if you COULD, e-mail me the help, at [email protected]try replacing your IDE cable, as it might be going bad....if that dont work your IDE Controller might be going out... And in that CASE youll have to replace the Mobo..Hello James |
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| 1180. |
Solve : Router help...? |
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Answer» Hey guys! As most of you know, I will be buying a laptop soon... I will of course have wireless networking, and internet. Now, everyone has a different opinion so I have a quick question... Is this router (shown in link), any good? http://www.compusa.com/products/product_info.asp?product_code=299891&pfp=BROWSE ... I know that some PEOPLE have had bad luck with Linksys, but, what does everyone think? THIS IS A TIME TO VOICE YOUR OPINION! Hello dear how are you? I think you must chose one the following company for ur router: Whats wrong with all the others ? DL65 Yeah.... I've heard good things about Linksys, but I figured that I should check with some other techs. before buying anything... (You guys)... So tell us... What's wrong with Linksys, and Dlink, and Netgear? [glb]Flame[/glb] |
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| 1181. |
Solve : Computer won't Load Windows XP? |
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Answer» I'm so lost! I completely reboated my computer (pulled the jumper) because it wasn't working anymore, and now it won't read the CD to reload Windows XP. Then I went back to it, and now my MONITOR seems to not be working either. It will turn on, but no picture will show up. The contrast settings are normal, but I don't know what's wrong. Please help!!Caitlin....... Tell us exactly what happened that forced you to...... "I completely reboated my computer (pulled the jumper)" WHAT.....jumper are you refering to ......? |
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| 1182. |
Solve : Water on my monitor? |
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Answer» I was watering one of plants and may got some water in the back of my monitor. It made a horrible noise, because it was still plugged in. Now the screen is flickering. Did I just murder my monitor? Is there anything I can do to dry it out? Leave it a for a couple of days in a warm place without turning it on. Try it again and if you are lucky it is a temporary "short circuit" caused by the water on it and cured by drying out. That's what I would do. I DONT think that it will work after some days becasue water make short circuiting in eletronics and short circuting may cause some components in ur monitor DAMAGED. Secondly, you know there is picture tube in the monitor. It is QUITE hot during operating times. And when cold water strikes the hot SURFACE especially on glass, it will cause that glass to blast. So I also think that ur picture tube has also damaged. My suggestion is that you must arrange a qualified electrician to ckeck it since turning ur monitor ON after some days may result in personel injury. Bye... Dur-E-WahabKathryn Smith.......you didn't say how much water got in ...but .......just follow the suggestion of letting it dry out and HOPEFULLY it will be ok ....If you know some one who is capable of opening it up ...it might be an idea to open it and MOP up any water that has pooled ........and then let it sit ......... Perhaps you will get lucky dl65 |
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| 1183. |
Solve : Video Card bad?? I know its not monitor! what to d? |
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Answer» HELP!! Could I need a new video card?? I usually leave my desktop on. I had been having some random problems with the screen of my monitor flickering and some color issues. I have always assumed the monitor was about to die on me. Well I went to my computer and it SAID I lost power and wanted to run in SAFE mode. I said no…well then it shut down and when I turned it back on I could not get any picture on the monitor it was completely black. The light for the monitor would normally be green when on….this time it was orange and showing absolutely no picture. I took another monitor and connected it to my computer….same orange light. This monitor would normally read “NO SIGNAL” if the monitor was on and the CPU was not on. I get nada on the monitor not even a chance for safe mode or bios! Well should I try to buy a new video card to see if this will solve the problem? Thank you! Have a check on your hink sinks.... One might have gone bad... Also, ame sure that your cideo card is not loose... |
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| 1184. |
Solve : Up grading CPU? |
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Answer» I want to up grade my the cpu of my computer. It is currently a Gateway with a MOTHER board #4000321 . How hard will it be to install a new CPU and will I have to do. Will any CPU fit in this style motherboard or is there only certain kind. Eric G.......have a read .....this is you MOBO I think . 1. Will any CPU fit in this style motherboard or 1. No. 2. Yes. Pentium II only. Best to add memory and faster hard drive. Forget about upgrading CPU. Thanks for the info. I was hoping to up grade a little bit at least. Right now I have 400mhz PII. To be honest I only want to get about another year out the unit until a new game comes out. I was looking to run a program(game) on the unit right now but the minimum for the game is a PIII 500 mhz. What would a fast hard drive add? What components makes the computer run faster? I am pretty sure I maxed it out on ram. Quote ... Right now I have 400mhz PII. ...but the minimum for the game is a PIII 500 mhz...What would a fast hard drive add? What components makes the computer run faster? There's really not much that difference between a PII-400 and a PIII-500. I had a PII-450 and a PIII-500 and saw no difference. BTW, you can't just replace processors, unless the motherboard supports the different voltage the processor requires and is ABLE to vary bus speed and multiplier. PII-400 has bus speed of 100MHz and multiplier of 4. PII-450 has multiplier of 4.5. PIII-450 has multiplier of 4.5, PIII-500 has multiplier of 5. All have core voltage of 2.0V. You might be able to upgrade to a PIII-500 or even a PIII-600. All are Slot 1 processors at 100MHz bus speed. All memory must be PC100 or better. Upgrading processors is not as simple as you might think. Any 7200 rpm hard drive will make a huge difference. Max RAM for your computer is 384MB. WINDOWS 2000 and Windows XP require at least 128MB RAM, but more speeds things up a lot. Windows 98 is about the same, but any more does no good. So I take it that the motherboard will only take a max bus speed of 100. Does the voltage have to remain 2.0 V or can that vary. I was looking around on ebay and I found a few auctions for some processors, most of them have the heat sink on there with a fan biult in. Where does this fan plug into on the motherboard, or do I even need to plug in the fan? This is an old computer so I don't really mind messing around with or learning on it. Thank you for answering all my questions. |
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| 1185. |
Solve : IDE Issues? |
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Answer» It would appear to me that my computer's IDE performance has been steadily degrading... It takes forever to boot, even on a fresh installation of WINDOWS, and I get IDE recognition problems all the time in which I have to switch channels to make it boot. Installing new things also takes forever to do, the HD access light will just kinda idle for a while as windows freezes up for about a minute until it goes off. I've had this problem for a while, but it seems to be getting worse, and there was no problem to begin with. My mobo also turns off completely if you jiggle a USB port the wrong way. o.x Might my mobo be slowly breaking down? :\ Anybody familiar with this kind of issue?2 things come to mind: Seems like I'm having the same problem. My computer hang and restart automatically while I was doing my work. After it restart, one of my drive (partition) has became "empty" - it only display the Recycle folder. Suspecting I lost all my files, I notice that the free space are remaining the same as before i.e. 1.78GB out of 12.40Gb, which means my files seems to be still there. I check with Norton's System Information and found out that there are a lot of scandisk files (File0000.chk - File3197.chk) which the total size is the same as my files i.e. 10.62GB. It seems like my files has turned into those scandisk files. What had happened? Any solution to recover my files? Thanks for answering! Sound as if hard drive is dying. Test with manufacturer's drive test software. You might be ABLE to recover the "chk" files after you copy them to a different hard drive or CD. Those .chk files are not shown in Windows Explorer, I can only "see" them in Norton System Information, but I couldn't edit (rename/copy/etc.) them...these .chk files are suppose to be stored in the root of the drive, but where can I find them? |
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| 1186. |
Solve : computer beeps on and off? |
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Answer» I've been having start-up problems with my HP. When I TURN it on I hear the hard drive start up but the screen says "no signal" and the keyboard doesn't work. After fooling with the motherboard I got the unit to start up FINE but noticed the fan on the heat sink was dead. So I removed it. The fan had a bad connection. Now when I start-up the unit I get a intermittent beeping and "no signal" on the monitor. Any ideas. Thanks alot!! :-/ How many beeps? ...noticed the fan on the heat sink was dead. So I removed it... STOP right now!!! Won't start without CPU fan. The computer is trying to protect the CPU from self destructing. Do not try to start until you replace CPU fan. Thanks Commando- replaced fan and beeping stopped. Now I'm back to original problem. Turn unit on, I can hear hard drives start up but I get no signal to screen and keyboard is inoperable,-green LIGHT remains on on caps-locked button. ThanksIs this a wireless monitor that you are using? [glb]Flame[/glb]Hello freind How are you? You said after replacing fan, beeping stoped. But when you turn your PC ON, they monitor says "No Signal". I think just take out your computer's RAM sticks and clean them with dry cloth and also clean those RAM slots (WITH CARE). Now just put them back as they was. Now turn your PC ON. I am 100% sure that it will boot very fine.... Hope this will solve your problem. Take care of you and others and be happy. Dur-E-Wahab Thanks Dur E, I tried that, but nothing happened,except now the computer shuts down on some sort of protective MODE, as if something overheats and causes shut down and unit will go back on when it cools after a few seconds. The longer I keep it going the faster it shuts downRunning with no fan may have killed the CPU. You said, "...After fooling with the motherboard I got the unit to start up fine..." What does this mean? unit I could hear the hard drives (2) start up, but screen says no signal, cable for monitor has been checked and I tried another monitor and cable and I got the same outcome. The CPU never got hot enough to be baked. |
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| 1187. |
Solve : Numerous Laptop Battery issues? |
Answer» Short version:
Long Version: Dell SmartStep 250N Long out of warranty
--update:
The current BIOS - v. A04 - does not indicate whether or not there even IS a battery or power supply. I ran the driver diagnostics. The following is the output from the SMBIOS diagnostic test: SMBIOS - Battery Information : Device Number : 1 Device Name : Location : On the Right-hand side Manufacturer : Manufacture Date : Serial Number : SBDS Version Number : Device Chemistry : Lithium-ion Design Capacity : Unknown Design Voltage : Unknown Maximum Error in Battery Data : 255 percent SMBIOS - Battery Information : Pass Bottom Line Is it the mother board? The battery? Something else? How much $ will I need to fix it? Can I do the repair myself? (I'm fairly handy, but not with a soldering iron) THANKS!!!!!!!!!![/i]rjbinney.....Well , it sounds like your laptop has been around for a while .....So how old is the battery that your currently using ( battery life is approx 500 charge /discharge cycles or about 1.5 to 2 years ) That's using the Lithium type battery. It's also possible that the charging system is at fault ..... I assume that the laptop works ok as long as the aux power adapter is connected ......So the first thing I would try is replace the main battery. LET us know dl65 It's exactly 24 months old, but rarely runs on battery power... Maybe - maybe 100 discharges? I hate to drop the $ on a new battery and have that NOT be it... Is there a reason why it would TOTALLY stop charging, but hold a charge? That is, I have been able to pull the plug and test it a few times this week, and the battery has had juice. Now, it won't run on battery at all. Or am I just confusing the issue? Lord knows I can do that well enough...rjbinney....... "That is, I have been able to pull the plug and test it a few times this week, and the battery has had juice. Now, it won't run on battery at all. " So the situation is now that the only way the laptop will work is with the power adapter plugged in ...is that correct ? Has the battery gone dead or is it still partially charged ? So it seems we have gone around in a big circle ........if the battery is still patially charged ...then the problem is in the laptop......... Because you say that it still works with the power adapter ( we can eliminate that as a problem ) So that only leaves .......the battery itself or the laptop . Is it possible to try a new battery in the unit and see if it works with a new battery.......If it does , then your battery may be toast .........( it may be at the end of its life cycle ) dl65 Right, it is kind of in circles. At first, it APPEARED that I was always on AC - even when I wasn't. (That is, the AC icon, LED, etc. all stayed the same). Now, the battery seems to be toast - or it won't switch over to battery power. I don't know which. The thing that seemed most odd was, even when the battery HAD plenty of power, it still showed "Battery Not Present" on Control Panel (Power Options). Even when it was running on battery. That makes me suspect that the computer hasn't been charging the battery, and each time I have been pulling the cord to "test", I have been draining it a little more, until now I am past the point of no return. Does that make sense?rjbinney.....You make sense ok ........but what you now have to do......is have the charging circuit checked and then you will probably have to buy a new battery .........In other words take your laptop in to a service shop that is competent to repair laptops ......... dl65 It's the battery. Mine does the same thing. Remove battery and note status lights located on battery, when test button is depressed. If it says full, it will run until discharged and then won't charge. After many weeks it will eventually charge. If computer runs when battery is removed, charging circuit is okay. Quote Remove battery and note status lights located on battery, when test button is depressed. Dude, this is a Dell. It isn't that fancy - no lights on the battery, no test button. What does anyone think the price would be to get the charger fixed? Is that a spare part I can buy and swap out myself? Why did Dell tell me it's the mobo? To get me off the mofo phone? Thanks for all of your help. Most cool. ......You can lead a horse to water but you can't make them drink........LOL dl65 So anyone know any good repair shops - rather, "competent" shops - in Philadelphia? Or, does anyone know Michael Dell's e-mail address?Had the same problem with a Inspiron 5150. It was the Mother board( ALL 3 TIMES) It was under warranty. They replaced with a 5160. Have not had the problem since. After, I thought it may have been the Power adapter causing??? Acted flaky . Was never able to investigateThe only reason why I'm skeptical of it being a battery-only problem is that, for instance, when I hover my mouse over the ACPower icon in the system tray, it just reads "On AC Power". It used to also read "Charging", and I believe a readout of how charged the battery is (i.e., '36%'). So, I have a hunch that there's more to it than a simple battery. I had resigned to live with the problem, but now that the battery is totally drained, you can't move the computer from room to room - or to the office - whilst it's on standby. So you have to reboot ALL THE TIME. Which, we all know, is ssoooooooo sssssssslllllllooooooowwwwwwww... (Come to think of it, is this something that could have come loose while the machine was GOING to/from work? Or is it way more technical than that?) Thanks again for all help and advice. If only Dell was half as helpful.Not sure if this applies but dell has bening having an issue with laptops batterys lately....check out their website?"Of course I've tried soapy water!!!!!" Yes, I have spent hours on their website. This machine is 25 months old. To me, that seems pretty new. After all, it was $2K+... Should get a few more miles out of a personal investment like that, I would think! It's funny, when I (or my staff) calls Dell with a problem, we get someone who is cheery and helpful and easy to understand... Of course, I buy about a dozen PC's a year for work, plus flatscreens and servers and such... But when I call about my HOME machine (even though it shipped to work, it's considered a "Home computer"), I get put on queue, and get a snarky tech-rep who is very difficult to speak to - I am certain it's an overseas call center. (Don't care who/where it is, I just like to be able to understand without asking him to repeat himself three or four times). I have e-mailed Dell for instructions to send the machine in. I was promised a response in 6-12 hours. That was three days ago. So, if I start searching for a local repair shop, is there anything I should look for/look OUT for? Thanks,FINALLY heard back from Dell... $269 for "Diagnostics", $699 if they have to replace the mobo. I am not a super-tech guy (obviously). So, in all honesty, is it reasonable for a $2K machine to need $1K of repairs 25 months after it went into service? I suppose that should be the topic for another forum, but I'd love an answer from a computer pro - am I being unreasonable to think this is ridiculous? Thanks. (I am trying so hard to stay calm over this...) |
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| 1188. |
Solve : Keyboard locks up system when used? |
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Answer» When I connect the keyboard, it flashes working, and the nums lock light is on. If I dont touch the keyoard all is well. The moment I use any keys the system locks. Mouse works ok, untill that point then freezes. Keyboard and mouse are ps2 (purple keyboard green mouse) I wondered if it is the socket, and the keyboard did work again on one occasion, but the socket looks a cow to replace, If anyone has any possible alternatives before I potentially wreck the thing getting the socket out it would be appreciated. Not sure who mainboard manufactured is, but chipset is VIA technologies VT8363. Mainboard ID using SARAH comes up as model 8363-686A. Regards. RobDid you have a keyboard before this one? You might have drivers left over from the last one that you had... Also, are there any drivers that you need to install for it before you use it? |
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| 1189. |
Solve : no internet with fx5200? |
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Answer» i have two pcs both using win xp and networked with a linksys wireless setup. never had any trouble. well i put a geforce 6600gt video card in my no. 1 pc, took the fx 5200 out of it and put it in the secondary pc. my mobo specs seemed to support the 5200. iits a pentium3 815 eea board. it has an agp slot that will HANDLE up to 4x. well when i powered up both systems i couldn't get the second pc back on line. it wouldn't hook up. stupid me never even thought of the fx 5200 card, i tiried EVERYTHING else until i finally, in DESPERATION pulled out the 5200 and the pc hooked right up. my question after all of this is why doe that happen. how does a graghics card keep a networked pc from connecting to the host pc.. i thought the card would work fine, but live and learnDid you uninstall your old card drivers BEFORE inserting the new one? Also, have you INSTALLED the drivers for the NEW card? Besides hardware compatibility, drivers are everything... |
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| 1190. |
Solve : Access to Comm Port 1 in DOS? |
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Answer» I have IBM ThinkPad 380ED |
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| 1191. |
Solve : color, screen resoultion? |
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Answer» I cant get my SCREEN resoultion to change and EVERY time I try my computer turns offBased off of the (little) INFORMATION that you have given me, it sounds like your drivers need to be reinstalled... Or REPLACED with more updated ONES... |
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| 1192. |
Solve : Lost !!!? |
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Answer» I need help. |
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| 1193. |
Solve : TV tuner ?? |
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Answer» I am curious how this works. Can I GET TV from my BROADBAND connection or will my PC simply work as a TV device when I plug in the cable? |
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| 1194. |
Solve : Additional IDE? |
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Answer» Hello, |
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| 1195. |
Solve : 512mb Flash Memory USB 2.0 Pen Drive use? |
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Answer» Really will appreciate assist from experienced user, or even REFERRAL to website wherein one can get specific DETAILED instructions on use. ...referral to website wherein one can get specific detailed instructions on use.... Manufacturer of Pen Drive. Reply referral to Pen Manufacturer no help. As said, no info with new device, not even "Made in China" on it. :oWhy would you buy one of these from eBay, when you can buy one from any store in town for LESS money? Without manufacturer's drivers for Win98, don't expect it to work very well. No drivers needed for Win2k or WinXP. If Windows assigns a drive letter, use it like any other hard drive. |
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| 1196. |
Solve : PC starts when plugged in? |
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Answer» Hi, |
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| 1197. |
Solve : which motherboard? |
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Answer» which one of these is a BETTER one and what would be a good CPU to go with it for under 100.00 |
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| 1198. |
Solve : pls help as much as possible? |
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Answer» IM new here i have window XP....my speaker wont work...i have no sound i went to start>control panel>sound and AUDIO devices...buh then none of the button will work...it didnt lit up i jacked in my speaker already...i TRIED to go to start> control panel> ADD new hardware....then i clicked "YES, i havealready connected th hardware" ...on i see a yellow exclaimation mark on my "Multimedia Audio Controller"..so i clicked it...then i went to a "Hardware Upadate Wizard" buh it said it didnt have the software for my "Multimedia Audio Controller"... pls helptype dxdiag in the run box...it may report update audio drivers..Also try reinstalling your sound card drivers... [glb]Flame[/glb]you need to install your drivers for your sound card..... |
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| 1199. |
Solve : Severe Problems with Plextor 716A DVD DL burner...? |
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Answer» I've been having problems with this burner since I took it out of the box. Using it on a fresh Windows XP Pro installation, putting any type of disc in it would cause Windows to LOCK up until I would eject the disc. I downgraded the firmware from 1.3 (the factory default firmware) to 1.2 and GOT it to work by re-installing Windows after changing the firmware, but later ran into the same issue. I then tried to upgrade it from the 1.2 firmware to the newly released 1.4 firmware, but the upgrade would not work, and the same problem persisted. I thought there might have been a mobo compatibility issue, so I tried the drive on another computer with the exact same results. I'm considering sending it back to Plextor for an exchange or refund. Anybody got any other thoughts? o.o Quote ...I'm considering sending it back to Plextor for an exchange or refund. Anybody got any other thoughts? Do it!!! Agreed! Send that THING back! They will replace it for you, and then your life will be full of RAINBOWS... lol [glb]Flame[/glb]Well, their officiated-sounding support team wrote me back, quite quickly I might add, saying that I need to disable DMA for the IDE interface to allow the firmware to RECEIVE the upgrade. So I did so, and whaddya know, it worked! But when I turned the DMA back on and rebooted, I encountered the same problems. [email protected] What I ended up doing was turning the DMA off again, and ironically enough, this allows the drive to function. All seemed well (except for the feeling that it wasn't working the way it was supposed to, having to turn DMA off and all <_<) until I decided to burn a DVD-RW using the Plextools software. 50-90% CPU usage the whole way through. [email protected] Now, I'm not running a powerhouse here, but my 2.8ghz P4 was plenty to get absolutely no CPU lag when burning with my old CD burner... But I couldn't even smoothly play an MP3 while burning that DVD... Is that normal? Because if it is that's kinda ridiculous. <_< It took me a whole hour to burn that stupid 1x-only DVD-RW. XD Feedback's appreciated, as always. ^^It is not uncommon to take an hour or more to burn a DVD, especially if you are filling it up. CDs and DVDs are different technology. The earlier CD burners used to take an hour to burn too, and they used to consume quite a lot of system resources. Well, yeah, I expected it to take about as long seeing that it's a 1x DVD-RW (I bought these a long time ago) But I really didn't expect it to be such a processor wh0r3. o.o And right now I'm burning a CD, it seems to be burning it in "bursts". <.< It's rather odd. It'll burn a track really fast, and then pause completely for a while, and then go again, and it's making it take forever to burn a CD. Very strange. [email protected]Okay, it seems like the problem is simply that the drive doesn't function correctly in DMA mode. I have to set it to PIO mode to get it to do anything at all. But, I do know that this is an issue with my drive, because my mobo is DMA 100/66/33 enabled, and both of my hard drives are currently running on Ultra DMA 2. Does anybody have any idea how I can get it to work normally? ;-; ThanksSend it back! You MIGHT be able to fix it, but it has no guarantee that it will stay working forever... At least you will know that if it comes from the manufacturer, that it is brand new, and without errors... It seems like more of a "safe bet" just to have it replaced... [glb]Flame[/glb] |
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| 1200. |
Solve : Memory/ram? |
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Answer» I had to take the pc in and get the hd formated (hate XP) and reinstall XP the repairman suggested I upgrade to 256 (original 128) he says XP should have 256 he says I need DDR mem I went to pricewatch and LOOKED at mem but I noticed some of the listing had 2100 and such in front of the DDR 256 listing what does the 2100 stand for and which do I need? :-/I'm not sure about the 2100, but I just purchased more memory from ArchMemory.com you can enter your computer info an they show you exactly which memory card you need. 128 and running XP? It's possible but a memory upgrade is good advice.... |
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