This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 11801. |
Solve : HP 4910 Laptop USB port dead? |
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Answer» The USB Port on my hp 4910 laptop SUDDENLY stopped recognizing anything I plug into it.What operating SYSTEM are you using? The USB Port on my hp 4910 laptop suddenly stopped recognizing anything I plug into it. Can you give us examples of the type of USB devices you've tried (Keyboard, mouse, flash drive, external hard drive, CD-ROM)? It might point us in the right direction. When did you DROP the laptop ? |
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| 11802. |
Solve : Missing Task Manager Icon? |
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Answer» having a problem...when i hit ctrl+alt+delete EVERY ICON is there except task manager (windows xp media center EDITION) any HELP is appreciatedMy other computer has this problem after playing a game. All I have to do is restart the computer... |
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| 11803. |
Solve : Can't delete a lot of my email messages? |
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Answer» I have a Windows 2000 IBM ThinkPad Laptop. I can delete some messages, but not all, and I can't delete large blocks of messages anymore ...Please elaborate on that. What do you MEAN by "delete large blocks of messages"? Do you NORMALLY delete messages from various folders to the Deleted Items folder and then empty the Deleted Items folder at CERTAIN intervals? If you right click on your Deleted Items folder and select "Empty 'Deleted Items' Folder", can you empty it that way? If not, what happens? |
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| 11804. |
Solve : Outlook Express 6 password rejected? |
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Answer» When trying to log on to Outlook express 6 I get the following error message: |
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| 11805. |
Solve : upgrade from xp to vista. help please.? |
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Answer» Hi, my computer was RUNNING xp and i brought vista upgrade for it. installed it and all worked FINE. Then my hard drive blew up and i had to get new one, i used boot cd's to get computer to run and so now have xp again but when i try to upgrade again to vista using the upgrade package, it SAYS the product key cannot be validated. So what can i do to fix this? |
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| 11806. |
Solve : question- record of shut down/start up? |
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Answer» Hi All |
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| 11807. |
Solve : XP Help? |
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Answer» I have an Intel motherboard, DP35DPM, and I had heard that Intel has detailed INSTRUCTIONS on their WEBSITE for a SLIPSTREAMING method to integrate drivers and Windows updates onto the install CD for XP, particularly for SATA/Raid install. I have been to the site and have searched, but cannot find it. Does ANYONE have a link for the Intel site, or any other site that details the method to load SATA/Raid onto the install CD for Windows XP, without having to use the F6 and floppy method of installing SATA?As EVER, GIYF* |
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| 11808. |
Solve : XP update on new Hard drive? |
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Answer» I got a COMPUTER built at Cyberpowerpc, but the hard drive is blank. I have a Windows XP update disk. Will I be able to install XP to the hard drive with at disk? Is there any thing special I need to do? What is written on the disk? I presume it is an official pressed disk? It SAYS "DVD Upgrade, version 2002, also says this program will search your system to confirm your eligibility for this upgrage edition". And " do not make illegal copies of this disc"An upgrade disk cannot be used to install XP onto a blank hard drive. The installer looks for a qualifying product and if it does not find one, HALTS with an error message. Here are the POSSIBLE upgrade paths You do not say if the upgrade disk is XP Home or XP Pro, so I show both Code: [Select]--------------------------------------------------------------------- Installed OS upgrade to XP Home? upgrade to XP Pro? --------------------------------------------------------------------- Windows 98/98SE Yes Yes --------------------------------------------------------------------- Windows Me Yes Yes --------------------------------------------------------------------- Windows NT 3.51 No No --------------------------------------------------------------------- Windows NT 4.0 No Yes --------------------------------------------------------------------- Windows 2000 Professional No Yes --------------------------------------------------------------------- Windows XP Home N/A Yes --------------------------------------------------------------------- It's the home version. Thanks for the helpIt needs to find a fat32 formatted C drive with Windows 98 or ME on it. |
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| 11809. |
Solve : No Internet? |
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Answer» My Daughter was on my computer yesterday without asking me and now I am having a problem with my internet browser. When I try to go to the internet is states that internet explorer can not display the web page. I have already checked to make sure I have a internet connection through a command prompt and I do. Is there maybe something else like my firewall setting that is preventing me from accessing the internet? Please help me. Thanks! How old is your daughter? Is she old enough/computer literate enough to purposefully mess things up? Do you know what she did while she was on the computer?she is 11 and I DONT think she would have did anything on purpose. Any IdeasQuote Do you know what she did while she was on the computer? For instance, did she RUN into any problems? Did she try to "fix" said problems by changing settings? Did she download anything unusual or suspicious? Here's an idea: try downloading a different browser (I personally like Firefox) and see if you can ACCESS web pages with it. This will determine whether-or-not the problem is with IE itself, or if the problem is has a broader origin. (If you don't want to keep the second browser on your computer, you can easily enough uninstall it.)What is the version of your internet explorer? Version 7How do I download Firefox with no internet? How are you posting without internet? Just use whatever computer you are on to make disk with the install file on it, or if that's not a possibility DUE to restrictions on that computer, have a FRIEND make for you said disk. ok, how about try to reset the setting of your internet explorer of the computer that is having the problem. note: this will be applied if the version of the internet explorer on that computer (that has the internet problem) is also version 7 WARNING: THIS WILL DELETE COOKIES , PASSWORD, HISTORY AND WILL DISABLE TOOLBARS ON INTERNET EXPLORER. before doing this procedure, make sure that internet explorer is closed 1. open control pannel 2. find and open internet option 3.click the advanced 4.click the "reset" button 5.click ok then restart the computer, then open internet explorer, then check if the problem still persists. |
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| 11810. |
Solve : taskbar and icons disappearing? |
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Answer» my microsoft explorer keeps canceling out and CLOSING... so the task bar and icons disappear off the desktop... i don't know how to fix it.. it just pops us explorer error, with the close or details buttons... then i have to restart in order to OPEN any programs, as soon as i open something it all closes... what do i do to fix it... i have windows XP, HP media CENTER..?? please help! |
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| 11811. |
Solve : some of my programs will not open? |
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Answer» I recently starting having the problem of some prgrams not opening. They are usually newly installed and may or may not freeze my computer. I am running Windows XP. I did recently have a virus that has been removed and this started not too long afterwards. SYSTEM restore will not open EITHER. Any SUGGESTIONS?What kinds of programs still open? |
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| 11812. |
Solve : computer freezing, HJT Log attached? |
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Answer» System is freezing when I am loading settings on Windows XP. The following is my HJT Log, but I have no idea what should be removed. I am currently running a Spybot Search & Destroy but have not yet gotten results. Any help would be greatly appreciated. |
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| 11813. |
Solve : Can not boot to MS-DOS? |
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Answer» Dell Computer/ Intel(r)Celeron(tm)Processor. RAM 256 MB.Operating System: Windows ME Did you try here: http://bootdisk.com/I did download a Windows ME OEM bootdisk as you suggested and it WORKS perfectly. Thanks: Oldcousin.You're welcome Quote from: oldcousin on April 04, 2008, 03:06:45 PM Dell Computer/ Intel(r)Celeron(tm)Processor. RAM 256 MB.Operating System: Windows ME |
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| 11814. |
Solve : nothing will download? |
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Answer» NOTHING will download on my COMPUTER, and I don't know what to domore INFO WOULD be nice |
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| 11815. |
Solve : comp freezes at boot screen? |
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Answer» i was restarting my comp and when it STARTED to turn on it went to the first screen where you can go to the menu thing where you hit the delete button, but when it goes to that screen it completely freezes and i can do NOTHING. sorry for not using the proper terms IM not the best with terms.What Windows version? Laptop, desktop? Will it boot into Safe Mode?its windows xp, desktop, and it wont boot in safe mode.Get Ultimate Boot CD: http://www.ultimatebootcd.com/, and check your RAM, and hard drive.it freezes before the system checks and everything its the first screen that shows upthank you ILL try it |
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| 11816. |
Solve : Need to free up space on 'C', can I delete these files?? |
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Answer» I NEED more room on my C drive, photoshop and some recent additions have taken up room on C even though I install them to D. There are a bunch of folders in my Windows folder named like this - C:\WINDOWS\$NtUninstallKB923689$ - and many more, in total up to almost a GB of space taken up... can I delete them? Are they old hanger ons from SP installs? They are full of mainly dll's. |
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| 11817. |
Solve : How to change a weird cursor (input field) back to normal? |
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Answer» I am BUSY fixing an XP system for someone else. All has succeeded without too many problems except for the cursor in input fields. |
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| 11818. |
Solve : Registry Files....Windows ME? |
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Answer» I am trying to download software from AT&T for DSL setup. When the software attempts to configure my computer I receive this error MESSAGE: |
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| 11819. |
Solve : computer boot up prolem? |
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Answer» When i booted up the computer a screen appeared and said: thanks for ur responseYou will have to check with Samsung whether or not the drive is still under warranty. Depending on the model it may have up to a 5 year warranty. You can test the HEALTH of your hard drive by downloading the diagnostics utility from Samsung. Find your hard drive on the site below to download the utility. http://www.samsung.com/us/support/download/supportDownMain.do |
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| 11820. |
Solve : recycle bin on remote network machine? |
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Answer» i accidently pressed delete ( not shift+delete) on a file in a SHARED network FOLDER.. |
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| 11821. |
Solve : can someone give me tips how to deal w/bad sectors on my cpu? |
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Answer» hi guys.=) |
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| 11822. |
Solve : one last try? |
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Answer» Hello all, |
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| 11823. |
Solve : computer cannot find software????HELP? |
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Answer» my new PRINTER Canon Pixma MP210 will not install on my OS (ME) but my old printer did which was a Pixma MP600?? Computer finds printer but cannot RUN software on this OS. Any tips on how to get it working?? WOULD really appreciate it?The printer you have specified is not compatible with Windows Me. |
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| 11824. |
Solve : power options icon not opening? |
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Answer» I do not want my computer to hibernate. I have tried going to control panel and then double clicking on power options. The power options properties dialog box will not open. Therefore I am not able to disable the hibernation. |
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| 11825. |
Solve : Internet Explorer Shut Down? |
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Answer» Hi I am new here and need simple ANSWERS for a simple mind. I have a compaq presario with windows xp-sp2 and IE 6 that for no apparent reason tells me it has ENCOUNTERED a problem and must shut down. Sometimes it does it on opening and sometimes runs for hours. Any Help is Appreciated.Never Mind.hello i am maya, |
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| 11826. |
Solve : error in kernel32.dll? |
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Answer» i am using Windows ME |
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| 11827. |
Solve : Computer locks up at random times? |
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Answer» Hi EVERYONE, |
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| 11828. |
Solve : dvd rom and cd rom not recognized by windows xp? |
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Answer» my computer was really acting weird so husband did sys restore. then a couple weeks later had UNRELATED problem with roxio 7.5 so un and reinstalled roxio now my computer does not recognize CDROM or dvdrom. in device manager there is a yellow ! on both drives. i un and reinstalled both drives from device manager and then got there a problem occurred during install your NEW HARDWARE may not work properly. oh yeah in device manager when you CHECK to see if the device is working right it gives me this - windows could not initialize the device driver for this device (code 37)What is the make and model of the burner? |
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| 11829. |
Solve : Gateway Laptop OS restore problems? |
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Answer» I'm TRYING to restore my granddaughters laptop which started having problems that did'nt seem to be viral in nature. The laptop has two partitions on the hard drive which include one with the recover files. when I used the built in recover, none destructive type, it had a problem reinstalling all the Gateway items, but had installed windows ok. After doing this twice I switched to the destructive type of recover and let it format the hard drive and reinstall everything. It still had problems. So I used the CD that came with the laptop and did another destructive recover, but ended up with a message instead of it LOADING windows when it starting, after what seemed like a good recover. The message it displays is, "Windows could not start because of an error in the SOFTWARE. Load needed for DLL's for kernel". OK, ive reached a point where i'm suspecting hard drive problems but not sure what to do next. Does anyone have any ideas? If so i'd be glad to hear them. And THANK You!Try the SOLUTION from the following link .... seemed to have worked for the guy who posted the procedures. |
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| 11830. |
Solve : Microphone TOOO loud ingames with XP? |
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Answer» Hello so i just downgraded from Vista to XP... b4 my headset was working properly, but now only the headphones WORK.. its not usb.. its the ones that has 2 plugs. |
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| 11831. |
Solve : Release for internet.... help? |
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Answer» I need help getting on the net. |
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| 11832. |
Solve : Removing Internat.exe? |
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Answer» Can anyone tell me how I can get rid of internat.exe? Everytime I delete it, it keeps bringing itself back!Where is it from ? ? |
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| 11833. |
Solve : Mouse and keyboard stopped working. Need Help!!? |
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Answer» HOPEFULLY, someone can answer this question, as I've had no luck so far. Some specifics first: * I have a Dell Dimension 4550 * Windows XP * Microsoft Wireless Laser Desktop 4000 (Wireless keyboard and mouse) The problem is that I had to reboot my computer after a software update. Unfortunately, it was at this point that my keyboard and mouse stopped working. Some solutions that I tried: * Rebooting the computer * Shutting down the computer, unplugging the wireless receiver and plugging in a PS/2 mouse and keyboard. * Taking apart the computer to blow the dust out of the inside * Starting the computer in safe mode. The keyboard works until I get to this screen: http://pcsupport.about.com/od/fixtheproblem/ss/safemodecpxp_4.htm * Reinstalling Windows isn't possible because the mouse and keyboard don't work Any other suggestions would be appreciated. I'm kind of at a loss and I haven't found an answer anywhere else. What software update ? ? Do you have SP2 installed ? Was there no response from the PS2 devices ? ?Quote from: patio on April 15, 2008, 09:35:48 AM What software update ? ? My Road Runner Medic. I had to reset my network settings DUE to problems with the connection. No response from the PS2 devices, as I said before the keyboard works (I can HIT F8, F2 and F12) until I get to the Windows startup screen and then everything freezes again. The computer is set for Automatic Updates, so I think that SP2 is installed. UPDATE: I had to reinstall Windows XP from the BOOT menu (F12). Not the best solution, but at least the mouse and keyboard work now. There's no reason a PS2 mouse/keyboard will not work on a bootable machine other than severe hardware problems so your replies threw me for a loop.... Good to hear you are fixed up though. |
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| 11834. |
Solve : Flash Player help? |
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Answer» I am running WIN xp pro an I am under the Administrative Profile. Do I need active X controles installed if so I whent to download them and it told me it was free to try but $ 999.00 to BUY.What Active X control was that? Link please.Flash is free...all the time. You should not have to pay for it. What Active X controls are you talking about? I have win xp pro and my Interbet Explorers sequrity level is set to Medium. And all of the Active X Controle settings is set to Enable and are turned on. And when I go to install Flash Player it say it is and the Bar movies across the screen and then it stops. And a window comes up and says Flash Player could not install. And it tells me to go to a link for things to do and settings to check and I do. So I try what they say and nothing helps. I remember a year ago when I tryed to put Flash in it told me to install Axtive X Controles this time it never asks me. What is that for anyway and dear GOD I need help please give as many ideas as you can PS........................ Pop Up Blocker is OFFTravel Here and follow the instructions to completely un-install the Flash player...then re-boot and DLoad a fresh version and install it. |
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| 11835. |
Solve : computer randomly freezes!, says no video signal? |
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Answer» hi im typing this from my laptop because my desktop is freezing over nearly every 5min. |
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| 11836. |
Solve : Registry help plz? |
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Answer» I need the default registry values for the FOLLOWING files. |
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| 11837. |
Solve : Duplicate "Administrator" Folder? |
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Answer» I've been using a WINDOWS 2000 machine for several YEARS. But when I booted it up this week, it behaved as if I were starting it for the first time. It asked me to SIGN in, and then showed a Windows intro TUTORIAL. When I tried to use Internet Explorer or Outlook Express, it asked me to establish an internet account, as if I'd never been on the internet before. And most frightening, My Documents was empty! |
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| 11838. |
Solve : my computer issues...? |
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Answer» wel Broni all the activities can be done by writing the commands in "Run". even if the TASK bar is nt visible u can OPEN the task manager(ctrl+alt+del) then click "FILE" and "New task"N WRITE the commands over ther.I'm aware of this, but I was expecting some answers from OP.I think his querry is solved now.. |
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| 11839. |
Solve : memory related problem? |
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Answer» when i open up several programs, a message is been displayed on a screen, How to manually change the size of the virtual memory paging file Otherwise you must not start so many programs... Good LUCK |
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| 11840. |
Solve : Visual problem with Windows XP? |
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Answer» Hi, I'm frieking stupid.I got Windows XP installed on ouor desktop, and on the second day, when I got on Inernet Explorer, the THING at the top would not SHOW up unless I moved my mouse to the very top of the screen. Also the taskbar was gone. This MAKES using IE DIFFICULT, and I would aprreciate any help given. Please be a little clearer in your post next time. Seemed clear enough to me |
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| 11841. |
Solve : Helpctre.exe error? |
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Answer» Hello |
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| 11842. |
Solve : msconfig startup problem? |
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Answer» This problem began while playing Oblivion - a game that has caused me numerous PC troubles. |
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| 11843. |
Solve : msdos computer repair? |
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Answer» pls does anyone know how to use ms dos to repair computers (i GUESS software wise and commands)I generally use manuals, screwdrivers and replacement parts to repair computers. You mean I could have done it with MS-DOS? I generally use manuals, screwdrivers and replacement parts to repair computers. You mean I could have done it with MS-DOS? And with your KNOWLEDGE and background in DOS you could THROW your tools away... changecpu.exe 486 Centrino Fixbadram /now /cheap /size=4GB That'll be a screamer...Quote from: jessyb on April 16, 2008, 09:09:11 AM pls does anyone know how to use ms dos to repair computers (i guess software wise and commands) Will an answer of "yes", "no", or "maybe" help you? If you have a computer/software problem to resolve, please state the problem. It may also be relevant to know what operating system(s) are installed on the computer and the make/model number of computer (if BRAND NAME) or make/model number of motherboard. Depends on the problem. |
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| 11844. |
Solve : Microsoft SQL Server Desktop Engine?? |
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Answer» Heya everyone i have this dell dimension 5150 pc ... i bought it 2 years ago so today i restored it to FACTORY setting and this SQL server icon in taskbar is there .. and i have no idea wht it is?...it looks like this: Uncheck it in msconfig. You don't need it as a startup. kk but wht is it ?? whts the use of it ?? It's a DATABASE tool for developers, and programmers, so I assume, you don't have to worry about it. |
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| 11845. |
Solve : How to re-enable Task manager?? |
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Answer» I can't access my task manager. It says it was DISABLED by the administrator, but I'm the only one who uses this computer and I didn't disable it. I'm assuming I am the administrator because it says I'm logged in as that, but I'm not sure...As PART of the enhanced management available in Windows 2000 and Windows XP, rather than risking a registry change, as an administrator you can enable or disable Windows 2000 Pro or Windows XP Pro's TaskManager using Group Policy Editor. This can be applied to the local policy. Note: if you are TRYING to override your organizations group policy, you can't. As soon as you re-authenticate to the domain, the domain or OU Group Policy will rewrite the registry setting. But if the TaskManager was accidently disabled or you need to control this item for a set of standalone boxes this is for you: ok this is much simpler Did you buy him a beer ? ?Ok I got it. Thank you so much!What happened? |
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| 11846. |
Solve : How do I detect and capture a malicious batch file??? |
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Answer» I have a piece of malicious software here... each time it runs I SUSPECT it's running a batch file to do malicious things. Is there any WAY to have my system monitor what the batch file does? Or to capture it? I've looked EVERYWHERE for a tool that would facilitate this and have come up empty. |
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| 11847. |
Solve : Having Trouble Opening Programs on my Computer!? |
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Answer» Hi, |
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| 11848. |
Solve : please help cant boot from cd drive? |
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Answer» i got a hp pavilion 4450 pc from a friend and put it together.i erased the hard drive and tried to start it. it went to a screen that said |
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| 11849. |
Solve : Task MAN HELP? |
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Answer» I am runnung WIN XP pro and I am in the TASK Manage Window. |
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| 11850. |
Solve : problem with task manager? |
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Answer» Hello, |
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