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My PC has shut down and I need help! It boots up, I GET the Windows XP page that shows the GREEN bar booting up, then the screen goes black. How can I get into the PC and TROUBLESHOOT the problem. I run all the latest spyware, ad-aware and virus SCANS, and the last time I did thay showed no viruses or problems, now this. Any suggestions?

i ran a SPYWARE program and when it finished scanning i clicked on "fix the problem" button. it stated that two of the "problems" couldn't be fixed but if i restarted the computer it might HELP. When i restarted and clicked on my log in name it say's "starting your personal settings" and then it just stops. the screen isn't FROZE i don't think because the mouse is still able to move around.
Did my spyware program delete something i needed? I know nothing about computers so please help!!!!Reboot your system tapping F8 as soon as the system starts up.
From the Advanced Start up options screen choose Last Knwon Good Configiuration.

If that fails to LOAD up reboot and do the same F8 option. This time choose Safe mode, log in as the Administrator and try to run system restore to an earlier date that it worked.I wonder what that "spyware program" was? You didn't say, so it is difficult to ANSWER the question "what did it do". the spyware program was Spybot, but i found out what happened.
Spybot removed system32\ntoskrnl.exe from the computer. and i don't have a win xp cd so i'm pretty much screwed, right?
Right you are on the screwed. but Spybot didn't remove it, so there must be another explanation. Did you do some housecleaning and accidentally delete the wrong file? Do you have a friend with XP that you could get a copy of the file from?

Sorry, I have never seen that behavior with Spybot.if spybot didn't remove it then do i have a worm?What other protection programs and or scans have you run ? ?
Spybot is not designed to deal with Trojans, viruses etc.

patio. Have you tried running SFC /SCANNOW in the Run window?

i just put a fresh new hard drive in the computer insert the windows XP pro cd, and i get this ERROR before i can do ANYTHING...

its in the blue screen, after it does all its automatic crap that scrolls across the bottom of the screen.

"file fac2w2k.sys cause an enexpected error (1024) at line 3514 in d:\xpclient\base\boot\setup\setup.c. PRESS any key to continue"

anyideas?Have you changed Bios to boot first from the cd???dec03001....Is the winXP pro disk an original and more important is it bootable ?

let us know
dl65

it works now, i just TRIED 3 other xp pro cds....i dont know if they were bootable or not///

[glb]thanks for the help!![/glb]

Hello, friends.

I have 2 identical harddisk installed in a hp desktop Pentium 4 PC. the OS is WinXP Pro SP2. The harddisks model is : Maxtor DiamondMax10, 6B080MO. The spec of this model is 80GB.
After installed and formatted with NTFS, the capacity for 1st hdisk as drive C is 74.5 GB. The 2nd hdisk, also formatted with NTFS as drive E only have capacity 68.4GB.

Why and how to make them the same ..

Thanks for all information.
Do a search at this forum and there are a LOT of issues on this topic. Hope you will find appropriate information.

But SURE someone will answer you soon, also. But do a search yourself first.

Good Luck. The "80GB" is just a rounded number. If they were to give the exact capacity they'd have to make thousands of packaging for each seperate HDD. "NEW IBM 74.5GB HDD!" "New IBM 74.67GB HDD!" etc.

The marketing a 68GB HDD as an 80GB HDD TROUBLES me, though...Do you have anything on that disk? That should be sold as a 70GB HDD.

In any case, the "80" is just a rounded number. I recently got a 128MB stick of RAM that is actually 132MB and I have a 256MB CF card for my digital camera that only holds 245MB. Sometimes you GET lucky, sometimes you don't. =/

My HDD is a 20GB that only holds 19GB. Rounded numbers.Thanks to Mac for your understanding on my question. Also appreciate to others for information sharing.

I formatted the 1st hdisk by HP restore utility CD during OS installation. then format the 2nd from Window disk management.

If this is the problem, how do i solve it ..

Thanks.

Can sound forge do that for me or can i do that through microsoft explorer? i have had trouble figuring out a way to do this.Why, if I may, do you WANT to convert? If you do a google search on mp3 to WAVE converter, you get a lot of hits. I have used a couple of the trial version programs with limited success. I was LOOKING at sound forge and version 8 has the ability of batch converting but the audio studio version 8 does not. My guess would be the studio version will convert one at a time.Sound Forge...Sound Forge...

So sound , so safe go to audiotool.net if you cant find what your lookin for there theres somethin wrong. they are trials but are worth looking at!also if your burning to cd and you use NERO it will transfer them automatically and very quickly

Hi, this is my first question on this forum and I am a little intimidated since my knoledge in computers is little . I have an AMD Athlon 1200 MB , 10 GB HD, 256 RAM .
My problem is the screnn saver doesn't work , after I set it up to come on after 5 minutes and I click the Preview Button it comes on for few seconds but after the 5 minutes elapse it doesn't come on.
I would be thankful to anyone who can help. Thank you
Charki Quote

Hi, this is my first question on this forum and I am a little intimidated since my knowledge in computers is little . I have an AMD Athlon 1200 MHz , 10 GB HD, 256 MB RAM

My problem is that the screen saver doesn't work.

After I set it up to come on after 5 minutes and I click the Preview Button it comes on for few seconds but after the 5 minutes elapse it does not come on.

I would be thankful to anyone who can help.

Thank you.

Charki

Hi all ,i have alittle problem usingautoexec.bat , how can i pt ithere anycomands suchas "del c:\test\test.txt" ? I have already tryied to put in autoexec.bat line "del c:\test\test.exe " with world pad ,but nothinh hepents ,when i wans rebooting the pc .
I have already chenged THEVALUE of "parseAutoexec " to "1"
(HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon) butnothing heppents . Ty for anyhelp.Windows NT - methinks that Autoexec.bat is NOT USED by NT, I think it uses Autoexcec.nt which is in the C:\Windows\System32 folder.

I SUGGEST you bring autoexec.nt onto your monitor and have a read

Good luckTy for help ,but it still doesnt work :-/The autoexec.nt file is only processed when you start the MS-DOS prompt PROGRAM (command.com). Do not confuse this with the Command Prompt (cmd.exe) which is initialized by Windows.

If you want code executed when you boot the machine, create a batch file and put a shortcut to the file in the Startup folder.

Hope this helps. yeah ,ty ,it is a good ideia ,but i wanted the bat boots before i log in at my user . Before you logon There is a registry key (actually 7 keys) that handle this situation. Try searching the Microsoft MSDN site for full details.

Sorry to be so vague, but running a batch file to delete a file before login doesn't COME up too often.

Earlier while I was working on my LAPTOP the charger cord came loose, so I went to plug it back in, and my screen went BLANK!
It turned the computer back on, it came up, and said "Compaq" as usual and then the screen went blue, and stayed there, it never came up to the normal screen with icons and everything, just stayed totally blue
Can anybody tell me how to fix this? is my computer totally shot?
Can you please if you can,list the laptop make/or model so we make be able to help you.....thanks for postingIt is a Compaq armada 1750.Musigal.... Have you tried rebooting into the "SAFE" mode to see if it will startup that way .

dl65 Ok, I think I worded my first POST wrong.

I cant do that.
my computer basically goes dead.
Sometimes it doesnt even show a blue screen, it shows it black or grey. It acts as if it were off, only it shows a light color as if it were on, its not just the icons not showing up, it is a totally different screen
I really want to get this fixed if at all possible.Try REMOVING the battery and disconnecting from the mains.

With no power getting to the system hold the power button down for about 20 seconds.

Try connecting back to the mains ONLY.
Switch it back on.
If it loads, reconnect the battery and try booting up again. If this fails with the battery then the battery MAY be faulty.It did not work
Also, above the keyboard, when I turn the computer on, there are some lights that I have never seen before.
One of the lights is a "1", then an "A" and then an arrow pointing down. Do the lights have anything to do with the problem?
~Musigal~

When I Boot Up
I Recvd This Message
Windows System32\winspool.drv Is Not A Valid Windows Image
Pls Ck This Against Your Installation Diskette

Well After 10 Hrs Of Working On This Problem I'm At A Loss

I Have Mcafee & Spy Sweeper
Tried To Find Spyware
But Can't Use Any PROGRAMS At All... They All Give Same Message

Looked At The Task Mgr And Didn't Find Anything Out Of The Ordinary There

RESTORED BACK TO DATE 2 WKS BACK
STILL GOT MESSAGE

Your Help Would Be Greatly Appreciated
My Computer Wiz Is Gone For Christmas
Not Able To Work ( Cad OPERATOR )

Thanks In Advance
Srg8r
Do you have a Windows CD to reinstall if necessary? What version of Windows?

My Fujitsu data DRIVE and ipod CRASH/hang my computer when I plug them into the USB ports. This has only just BEGUN as they worked FINE last week. I can use a mouse or web CAM in the ports with no resultant crash. I am on a Fujitsu amilo D1840W with Win XP Pro. The crash/hang can only be rectified with a manual reboot and the removal of the devices.
Please help.
Many thanks in anycase, homercdo.

i"ve forgotten my password and i"ve been logging on as a guest into my own computer. now i can"t add or remove CERTAIN programs and it is very frustrating pls helphttp://lists.thedatalist.com/pages/Password_Tools.htmWhat O/S? You may be SOL, but LET US know.channie555.....With all DUE respect , how do you forget the password on the pc you use all the time ?
Are you the administrator ?

let us know ,

dl65

I am running Win XP. Every time I boot I get a message that one of my disks needs to be checked for consistency.
I have deffagged but didn't help.
How can I stop this irritating thing?1ets...Have you tried running a diskscan?

dl65 How was the pc shutdown.............did you turn it off.....or did the pc reboot itself.?Possibly caused by DATA corruption, so run a check on your RAM and run the drive manufacturer's drive-diagnostic DISKETTE over the drive FIRST of all to see if there are any errors.

If all is clear, and you may have to re-seat the RAM modules and make sure that the IDE cables are WELL plugged in, run - chkdsk /r - after backing up any vital data.

XP INFO
If you have run SFC /SCANBOOT you need to type SFC /REVERT in the Run window to stop it checking every time you re-boot, btw.I ran chkdsk and defragged.

Screen appears everytime I boot regardless of shutdown.Take a look at this Registry key...

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Session Manager

Then at - BootExecute REG_MULTI_SZ

The value data should read...

AUTOCHECK autochk *

(These is a gap between the k and the *)

Okay, here's my problem from the beginning to now.

If anyone remembers (doubtful, you guys get 2,453,452,984,256,238 people a week on these forums, I bet) I came in a while ago with some really weird issues. Finding no help, I just formatted and reinstalled Windows, except upgrading to XP this time.

Before formatting, though, I needed to back up some files which I didn't want to delete, download again, and/or I had lost the install disc. My CDR drive no longer works, so I just transferred all of my backed up files to my room mate's computer over the network. It totaled about 2gigs in all.

After formatting, and reinstalling I moved everything back onto my comp and then copied a bunch of his MP3's to my computer. So, I took 5gigs total from his comp (4 gigs total in our collective MP3's and 1gig in other programs I had backed up) plus however large Windows XP is.

Since then I have installed Ragnarokk ONLINE which is 1.5 gigabytes and a few other programs which might add up to a gig if you want to play it safe and round up...way up. So, this is 7.5 gigs plus however large WinXP is. When I checked how much disc space I had left after I had deleted all of those unecessary programs I had before formatting (My disk had 2gigs left before formatting and I only saved 2gigs as I said which left 16gb to be deleted) I only had one gigabyte.

This confused me to no end, but I really couldn't deduce the origin of the extraneous files.

After moving every one of my MP3's onto my playlist I noticed that a lot - if not, all - of them were doubled. I'm not sure if it was indeed all of them, but I do know it was a good majority.

So, I went to check the file path and it was the same for each cloned file. One would read "C:\\Documents and Settings\My Username\My Documents\My Music\Eva Cassidy - Over the Rainbow.mp3" and the second would read the exact same thing. Yet, there were two of them! I didn't dare delete them because I wasn't sure why it read them twice.

So, I just continued on thinking it was a bug in Winamp.

A few days ago a friend of mine PLAYED "Perfect Blue Buildings" by Counting Crows on his guitar during a jam session. I wanted to learn to play it as well so I downloaded it. I couldn't find it in my Shared folder, though, so I searched my HDD for it. I put in the search field "Perfect" and it turned up six A Perfect Circle songs, THREE of which were clones, and "Perfect Memory" by Remy Zero twice. So, now I know it's not Winamp that is messing up. These files are actually on my computer twice, but each is in the exact same place.

So, my three questions are this:

Why is my computer reading each file twice when they have the exact same filepath?

Are they actually on my computer?

Can I delete them safely without compromising the originals?


Thanks for any help and I went to search for this but "Double" turned up "double-click" in a lot of posts, "two" turned up "network" in others, and I don't think "Clone" turned up anything. I'm stumped on other search terms.

Afterthought: If you need my comp info for any reason:

HP Pavilion 8570C (Yes, I know it's old)
455MHz
128MB RAM
20GB HDD
Windows XP Home Edition
999MB free on Drive C (my only HDD)

Been a while since I fragmented since you need 15% free and I can't get 15% free because I don't even know how I have 18gb used up already. >_You cannot have 2 files of the same name, in the same location, on the same partition, on a hdd.
This is 100% immutable.I know which is why I'm so confused...

I search for a file and two pop up. I check their file paths and, sure enough, they are in the same DIRECTORY under the same name and file extension. o.0

I know it's not possible, I'm just relaing information.

See for yourself:



I noticed, though...While it was searching it searched the same areas twice. What I am assuming are the same areas ANYWAY...Well we both know it must be wrongly displaying the same files twice.
Go & check them out with Windows Explorer.I did. I opened the folders to each respective file. Same folder, etc.. Yet my computer displays that there are two files named the exact same thing in the exact same folder which, as we know, isn't possible...It'd at least be followed by (1) if that was the case.

This is just confusing me because I can't think of how I only have 1GB free when I don't even really have anything on this comp. 4GB in MP3's, RO which is 1.5GB, maybe a gigabyte of random programs and files, and then however large WinXP is.

So...What's taking up all of this extra space I should have? It makes sense if my C drive has an exact copy of itself somewhere and I don't know it...But that's not really possible...But then where's all of my free space I should have? X_xI think I'd save the files & do a clean install.
This is just too freaky. I have no idea what you're trying to tell me to do there, Mac. o.0

Are you saying that reverting to an older version of WMP will cause every other program to read only one file on the drive?

I have a second question, though...My HDD is old...REALLY old, like when 20GB was top of the line old. Could thi be affecting my surplus used-up disk space? Plus, I have a gigabyte of disk space set aside for RAM usage, even if this gigabyte is empty, does my computer still show it as used disk space since it is not available for writing?

That would at least make sense of one lost gigabyte. Now I just need to find where the other 8 went (if WinXP is 2.5gb, that is which I doubt).

Is anyone familiar with setting up a DCC parallel connection to transfer data from one computer to another?

I set up a connection on my new computer as guest. It is a DCC connection to LPT1 and I have it set to allow an unsecured password, there was no way that I can see to set it for no password.

On my old computer I set up an incoming connection to LPT1 and set it to allow directly connected devices to connect without a password.

When I try to connect, it gets to the POINT where it tries to verify user NAME and password then FAILS to connect and goes into the redial mode. My problem is that I don't know what to use as a password as I have never set up a password on either machine, or how to set it to connect without a password. I have attempted several that I use like the one that I use to connect to the internet but that doesn't work.

I have XP pro on my old computer and XP HOME on the new one.

Any help is appreciated
Bill

If I try to send a 'Document' attachment - or 'Forward'an attachment that was sent tp me - I keep getting the message "Send Message Error" An error occurred - UNABLE to connect to SMTP server -
(I checked my Mail/News account settings and everything is correct)
I would appreciate your HELP -
Thank youNeed more info.Unable to connect to SMTP means one of two things...either your e-mail settings for outgoing messages is not set up correctly in your e-mail client or there is a problem with your ISP...can you recieve your mail OK ? ?Yes - I RECEIVE OK, but once in a while this happens to me.
If you were to e-mail me a news photo for me to forward -
I would try to forward it and then that message comes up and will not allow me to send any 'attachments' -
yet I can send a regular e-mail
Can't understand it.
Thank you for your TIME,
DanDoes your provider limit the size of attachments? In fact who is your ISP?I don't KNOW if they limit attachment size -
I use 'comcast' as my provider -
checked all my settings -
they are correct
Can I reset the limit for sending attachments?
Seems like that 'may' be the problem now that you mention it,
Thank you for your help -
Dan

At login screen mouse icon shows up but DOESNT respond to mouse, i have tried 4 different mouses and none work, the usb ports are working as the KEYBOARD works, any help? i CANT get past the login screenIs this a USB mouse or a real (PS/2) mouse?i think its a real usb mouse, not a real pc guy.Matt10101
Quote

i think its a real usb mouse, not a real pc guy.

Enlighten me on safe mode

I want to TOTALLY wipe everything off a PC that I have been given and start again, It won't let me instal XP over it because It says the version I want to install is older than the one on already. I have heard about FDISK but am STRUGGLING to get it to help more info required to play this gameGet the newest Xp Sp2 and install it.

Maybe someone out there can help me. Everytime I shut down my pc a notice appears on the screen saying thet the program Oamqie32.exe is not responding. I have no idea if this is a virus or just something from the OS that isnt working ok.

I did a search on my pc and the file Oamqie32.exe-0DFE69CE.pf was found its in Windows/Prefetch what is it?

does anybody have a clue about what I am TALKING about? better yet, how to solve the problem?

Thank you!Online Virus SCAN and SPYWARE Scans
http://housecall.trendmicro.com/

Highly recommended second Online MALWARE Scan
http://www.ewido.net/en/

ok guys, i got another problem for u to solve...

after i had the temperature problem with my old PC which some of u miht remember i descided to buy a new PC....

i got a top spec pc with duel core processors and stuff....

i booted windows and got it all RUNNING....

then...

when i started it up one MORNING it took bout 10 mins to load on the starting screen and then came up with the following MESSAGE...

windows could not start because the following file is corrupt

\system32/ntoskrnl.exe

please reintall another copy of the above file...


HOW?!!!!!

any input will be appreciated...

[glb]FireChaser[/glb]Do you have an original XP disc?
Boot from this and get yourself to the recovery console screen.

Type in:
copy X:\i386\ntoskrnl.exe Y:\

where X is the disc drive letter and Y is your root drive.plz could you put slightly clearer constructions like how to get to the recovery console screen and stuff caus i'm not too good with computers....
TX

[glb]FireChaser[/glb]hello? can sum1 help me plz :-/Quote

hello? can sum1 help me plz :-/

Hi,
Sorry for bad English, but I desperately NEED HELP. I use MSOutlook Polish edition from many months and it worked fine.
I have well configured MSOutlook mail account when I test it everything GOES fine, but something is wrong now. When I push Send/RECEIVE (i dont know if it is good translate - using polish version) E-mails are copying from server but not into my folders (I don't see them).
There is over 400 messages on server and every time they try to get on my computer but they Can't.
Have you setup any blocked email addresses?

They could possibly be spam or contain viruses and so your system wont download them for security reasons.

Do you get any messages at all?Most mails that I must get are business (no-spam) e-mails.

I can't receive any.
I don't believe that is a known feature of the Polish Edition. Fed, what do you think?Check your settings under message rules.
Is Poland still a country?Toom...... I have just reviewed the setup for MS Outlook and I think that you have overlooked something when you reconfigured Outlook......... "I use MSOutlook Polish edition from many months and it worked fine." ............
So what changed ? ....I'm quessing it was something you did or didnt do when you started MAKING changes ...... Remember the old saying ......."If it ain't broke don't fix it "
Try and put it back the way it was or even better Create a new mail account in Outlook ......( be sure the entries you use are correct )
The program works the same regardless of the language .

dl65

Hello everyone,

I had problems before with my internet logging off it seemed everyday for a little while. It would give me some error message about another IP on my address or something like that. Well maybe this doesn't mean anything, but when I right CLICK on my connection icon and check the network connection details status, it always tells me that say lease obtained 12/21/2005 3:30 AM, and then lease expires at 12?22/2005. To me it seems that everyday at the time when it expires it gives me these problems. Can someone explain this to me or tell me why my lease expires everyday? I live in an apartment w/ 2 FRIENDS and we have a cable router and we each have wireless cards to connect to this router if that information is important or not.if i were u i wud phone up the company who u GOT broadband from... they always fix my internet problems

[glb]FireChaser[/glb]What kind of router are you connected to? Was it SUPPLIED by your ISP? Your computer should talk to the router and the router to your ISP. If you are getting a 24 hour lease, it should be coming from your router, not your ISP. Now, if your ISP is giving you a 24 hour lease, that will be negotiated between the ISP server and your router and technically should be invisible to your computer. You need ACCESS to your router to see if it is set up to renew the IP every 24.If you have access to the routers configuration, lease time should be set to 0. You will still see the lease time as 24 hours but a setting of 0 is esssentially a no expiring lease. It will renew if you shut down and restart your computer but should automatically renew otherwise. You can also use ipconfig from the command prompt to release or renew the IP. ipconfig/release all will release everything and ipconfig/renew all will renew everything. If you are using win9x, you can use start/run/winipcfg and click your option with the mouse.

My hard disk at work consists of many hundreds of client folders, each with subfolders for each year... "2002", "2003", etc.

As we are coming to the end of this year, it is now necessary to add a "2006" folder to each client. As there are far too many to manually do in a SHORT period of TIME. Is there a way that anybody knows, in any language, that would go through each folder and add this new folder to each client.

Any information on how to do this would be GREATLY appreciated and any DONATION samples of code, if simple, would be warmly welcomed.
Try writing a batch file. Check for INSTRUCTIONS here.

Help. My lap top has locked me out while I was installing broadband, and I now cannot ACCESS it at all. Does anyone KNOW how to GET in via DOS or other creative means of access? Next post.......or dream post.........keep thinking boys.....It depends what you have done. You didn't say, so we can only guess.Which MAKE and model?

I have searched everywhere for a solution and this seems to be an ongoing and growing problem for me. I can't figure it out so I am turning to the experts, please help if you can!

The Blue Screen stop error which appears randomly is:
IRQL_NOT_LESS_OR_EQUAL
0x0000000A (0xVaries, 0x000000FF, 0x00000000, 0x80563DB)

This occurs on a Dell Dimension 8100 running XP that was not recently upgraded and that had no recent hardware or software installed.

Over time the BSOD appears more frequently nearly every hour or so now with no specific rhyme or reason.

From what I have read, I know it may be a hardware or software problem from but suspect hardware because I removed all unsigned drivers.

Since this began happening the disk is now operating outside NORMAL parameters or so it says during most boots.

Do I replace the RAM, the power supply, the disk, everything, or just trash the whole computer?

Please help! What should I do or what other information can I provide?

Thanks from one really really frustrated guy named ErikHi Erik. Being a regular, I see this often, and have experienced it myself. It is quite rare to see that software is causing this problem, especially if you have not installed/changed any of that recently. As it says on the blue screen, this screen may be caused by failing hardware. I know blue screens are vague, but nevertheless, it seems like a hardware ISSUE. Have you installed ANY new hardware or software recently (Yes, even something as simple as a mouse)? When did this start? How old is your Dell? Have you installed anything new to the computer prior to this error? Also, becuase it would take way to long to explain how to test every piece of hardware, I would recommend taking it in for a professional to have a look. Usually this will not cost too much for them just to look... (Or let's hope ) Get back with us if you have any updates or questions.

[glb]Flame[/glb]Flame,

Thanks for the fast reply. There were no hardware additions prior to the error beggining to occur, not even a mouse.

The error began with the frequency of about once per day or two in mid-November. My wife said she had seen the BSOD maybe two or three times before then, perhaps multi-weekly or monthly. Still no hardware then, not even a new thumbdrive. I did forget that about that time a friend did install Zone Alarm firewall in mid-November, but I promptly removed it when I saw the crashes.

The computer is three years old and I opened it up and vacuumed out quite a bit of accumulated dust after the problem began. Maybe the dust accumulation on fans and airways could have caused too much heat and fried something?

My remaining questions are:
Is it worth trying to fix now that the hard drive says it is working outside normal parameters? Will I need a new hard drive?
Do you think I should try to replace the RAM or powersupply myself, if so, which first? Is it probable to be some other hardware or usually just RAM and PS?

Thanks again, Erik
Try it in safe mode, that will ELIMINATE most software problems.
There is also software that you can download to test your hard drive. I've never had a need to use it but others here can explain it to you.
There is also software that you can download to test your ram.What I recommend is just paying the small fee to have someone look at it. Once they tell you what's wrong, and if you need replacement parts, come back and let us know what it is. We might be able to help with the question of you installing it yourself. Depending on what the problem is, the cost for replacement can go up or down. We wish you the best, and keep in touch.

[glb]Flame[/glb]The Stop 0xA message indicates that a kernel-mode process or driver attempted to access a memory location to which it did not have permission, or at a kernel interrupt request level (IRQL) that was too high. A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own. This Stop message is typically due to faulty or incompatible hardware or software.

Possible Resolutions:

A Stop 0xA message might occur after installing a faulty device driver, system service, or firmware. If a Stop message lists a driver by name, disable, remove, or roll back the driver to correct the problem. If disabling or removing drivers resolves the issues, contact the manufacturer about a possible update. Using updated software is especially important for multimedia applications, antivirus scanners, and CD mastering tools.

A Stop 0xA message might also be due to failing or defective hardware. If a Stop message points to a category of devices (video or disk adapters, for example), try removing or replacing the hardware to determine if it is causing the problem.

If you encounter a Stop 0xA message while upgrading to Windows XPl, the problem might be due to an incompatible driver, system service, virus scanner, or backup. To avoid problems while upgrading, simplify your hardware configuration and remove all third-party device drivers and system services (including virus scanners) prior to running setup. After you have successfully installed Windows XP, contact the hardware manufacturer to obtain compatible updates.

You said at first no changes, and then began mentioning a few including "but suspect hardware because I removed all unsigned drivers. " and then mentionedsomething in your last post.

YOur hard drive may be dying. That message about operating outside of normal parameters, do you get that at boot up, as with a SMART drive error? Have you run the Dell diagnostics on it? (Free from their website!)

After that I would repartition the drive, reformat and reinstall Windows if no hardware errors found.
Per Flame's suggestion I have scheduled an appointment for the hardware to be examined. They can take my CPU after January 1 and they will look at it for free if I can't learn anything in the meantime.

In the meantime, does anyone know the name of the software to test the hard drive and RAM alluded to by FED? Is it free?

I downloaded Dell Diagnostics, but can not get it to run properly as I can't find how to have the computer boot only to the dos prompt without windows. I used to know this years ago, but have forgotten. Does it identify hardware faults or just software?

I liked GX1_Man's suggestion of finding where the 0XA message points to, but I don't know how to do that. I can read the address, but have no idea how to tell where it is pointing to. There is no filename on the blue screen.

The message I now get on boot is: WARNING: Dell's disk monitoring system has detected that drive 0 on the primary EIDE controlling is operating outside of normal SPECIFICATIONS... (F1 to continue)

Lastly, I was confusing by saying that I removed unsigned drivers. I did this using sigverif.exe to identify those unsigned drivers and then placing them in a separate folder. They were all for devices installed years ago that had been working fine. The one software I am aware that was installed around the time the problem intensified was ZoneAlarm, but I had forgotten as it was the first thing I removed when I noticed the trouble. No hardware has been added.

Thanks for all the help to date! ErikHave you tried booting using "last Known Good Configuration"?

[glb]Flame[/glb]Why can't you get into safe mode?
Last known good config will remove all windows Sps & updates.Thanks,

I tried booting using last known good configuration a week or so back. I picked a time some 6 months ago that was on a list it provided me the option to pick from. After a long time it ame back with the reply that it could not boot in that configuration or something of the sort.

Now, if I choose boot in last known good configuration, it just appears to boot regularly.

I can boot in safe mode, safe with networking, or safe with DOS prompt and all work fine although with the expected goofy look, but I can't use the computer to hook to the internet in those cases. I left it in safe mode for a day and ran virus and spyware scans without a crash, but there is not much use I could really give it without the internet.It needs to be looked at by a professional. If we could see this computer face-to-face, we could probably fix it, but it's near impossible to do over messaging...

[glb]Flame[/glb]

When attempting to run All PROGRAMS from the Start menu, the display runs off the screen so that the third file is barely seen.

What can be done to allow all programs to be seen on the screen or to be able to scroll to them?

thank you.What is the resolution of your screen?
And what OS are you running?I'm sorry - I usually include that stuff.

I'm running a resolution of 1024x768 on a Viewsonic P225f screen

Also MS Win XP serv. pk. 2


bullwinkle8........ Wow if your at 1024 x 864 now and can only view 2 sections ....you must have a huge number of apps INSTALLED .........
Try changing your screen size to 1152 x 864 and see if that will allow them all to fit .
What size is your monitor?
BTW is this something that has just evolved or did it just occur ....?

dl65 Thanks - that makes it all fit but everything's so TINY! I've GOT 4 columns of programs and it's been off the screen for a long time now.

My monitor is the largest you can get 22" if I recall.

BTW, one final question - is it possible to expand the size of the msconfig program when I'm trying to change the Startup tab? You can't expand that window.

Thank you very much.Do you need to get your eyes tested?
(Serious comment based on what you have said Bullwinkle)Sorry, that's a lol!

I wear computer glasses for just this situation. Sure, I can see it - just not used to it being so small.

Any idea about the msconfig/Setup window?bullwinkle8....... If you go up to the top of the msconfig box , put the cursor on the top bit and left click and hold the click ..then drag the box over until you can see the startup tab.

hope this helps

dl65 No, I can see the startup tab fine.

The problem is in the size of the window. It's too small to see everything and I have to continually scroll left and right while expanding each section (Startup Item, Command, Location). I'd like to see all sections completely at the same time.

Is that possible?

when i start up my computer running windows XP home, the windows explorer FOLDER opens but there is no startbar or right clicking capability. HOPE someone can HELP. thanksONLINE Virus Scan and Spyware Scan
http://housecall.trendmicro.com/

Highly recommended second Online Malware Scan
http://www.ewido.net/en/

Hello All
Im RUNNING my pc with Win xp prof and we are using a novell server running netware. The PC has came with an ethernet card built in and the network IS NOT wireless

I can not get my pc to connect. I downloaded the client from novell
491sp1e.exe
because the XP Cd didnt seem to have the novell client on it.

However, when installing it, I hear it should have ASKED me for the tree or server name. It didnt. When I go to click to allow it to browse for EITHER one it doesnt show a tree nor the domain server. I type in the name of the server but it say its incorrect.

What is the correct process for GETTING my pc connected?

I was using XP home and was told that this version doesnt work with networks so I have purchased the XP prof up grade CD. But thats not working either.

Please ADVISE.
Thanks
In LAN properties, do you have Novell Client for Windows installed and checked in the components box?

how do I correct a page fault error in non paged area and what does this error mean.It caused a blue screen that made me reboot in SAFE mode and delete the latest program that I installed to get back my computer. the program I installed was system mechanic 6,I haved USED system mechanic for years this upgraded version crashes the computer after install and reboot. thank you Terry curio....Was System mechanic 6.1 purchased or D/L from some site ....it almost sounds like it may be a registration issue ...... iolo technologies may have added to discourage piracy ....or there are remnants of a previously installed version which are creating the issue.

dl65 I purchased it from Iolo,have versions 4-6 have used it for a LONG time.it could be remnants from version 5,I contacted them they seem to keep updateing the version no's each time they do they answer my request for help with a new version to try.each time it is the same blue screen. the internet has lots of people with the same problem as mine.I can't even load and run properly the older versions since I installed the sysmech6 from disk.it has changed something in my system.was hopeing that someone had an answer.thanks for the time. Terrycurio.....I have been using System Mechanic Pro V 5.5.1.0
for the past year so I am more than familiar with it .......
I THINK what you must do is .....Remove all bits and pieces of the previous versions from your machine ......in fact , I would remove the newest version as well .......then do a manual search of the registry and remove all entries which are still in there ....and there are probably lots of them. Then and only then ....reinstall the current version and I believe things will be ok. If you don't know how to do a manual registry search , let me know and I'll walk you through it .

dl65 http://aumha.org/win5/a/xpvm.phpcurio.... Here's how to manually edit the registry.

Manual Registry Search

1. click start

2. click run

3. In the Run box …type regedit
4. Click ok

5. Registry editor will open

6. click Edit from registry editor functions

7. select Find

8. when the find box opens….

9. In the field where it says …Find what …enter what your looking for …….example ……. System mechanic….. then click the find next button.

10. A entry will be displayed ……check to be certain its what you want …..then right click on it and choose… delete …..and its gone .

11. Now go back and click on Edit on the registry editor again ….system mechanic will still be showing in the box …….. click find next again …..and again delete the next entry highlighted …….. Repeat this until you see the message displayed ……Finished searching the registry …….

12. Now click ok and your done .

Note……you may find a number of entries …….just be sure to remove them all.
…… It is always a good idea to create a backup of the registry before you start .

This should help you .

dl65

thanks for the tip every little bit helps solve the problem when it comes to system software things get a bit TOUCHY,the new sys software now days are bloated and are very scary sometimes. nothing remains simple.thanks again Curio

Is it POSSIBLE to automate the process of DOWNLOADING a given file through the use of a BATCH file?

If so, how WOULD I go about doing it?

My windows won't LOAD, it says that my computer has shut down windows. The screen is blue, it tells me to start in safe mode and unistall and new hardware or SOFTWARE. I won't go into safe mode, and we did not install any new hardware or software. got any IDEAS??We will when you give some more info like:

What version of Windows?
What computer make/model?
What happened prior to this?
Are you the only person using this computer?
Have you been inside the CASE?
Was everything toally fine and then POOF! Is this statement correct:

{My windows won't load, it says that my computer has shut down windows}


Pray tell us more!Quote

I won't go into safe mode

Hello everyone,

I am RELATIVELY computer literate, but I have a problem. YESTERDAY I was playing a game and my computer locked up. That's nothing new it does it every once in a while when the game gets laggy. It's a custom built computer (from Cyberpower systems). I don't think the specs are important. I had to push the reset button because it was completely locked up (Ctrl-Alt-Del didn't work). When it went to reboot I got a message "Disk boot failure. Insert disk and press enter". I tried to boot in safe mode but it didn't work. I figured "great I have a virus, just what I need the week before finals". I put the disk that was sent with the machine in and hit enter (I figured that it would really suck to LOSE all my data, but at least my computer would run). It came up with a blue Windows setup screen and started doing its thing. Then it got to a point where it asked me about partitioning hard drives and to select from this list of drives all of which said something about not being detected. When I hit any button a different blue screen comes up saying something to the effect of the computer has performed a fatal error and windows is shutting it down.

Please help me if you can. I have only had this computer for about 4 months and Tech support has been less than supportive. I am hoping there is some way to save the data, but if not I would at least LIKE to get the computer back to running.

Any help/suggestions will be greatly appreciated,
AndyYou get a boot disk failure message, your system doesn't recognize your hard drive and you can't reformat or partition your boot drive?

My wild guess is you've got a bad hard drive. Also possible you have a bad or intermittent drive cable/connectors, or your controller's gone south.

Even a custom built PC like yours should still be covered by some kind of warranty, but if not, try another hard drive in your system. Or, try your current hard drive in another PC. If you're lucky, you might be able to recover some data if your old drive will work as a slave.

DellThanks for the input.

The computer is supposed to have a 3 year warranty, but the customer service has been kind of difficult. One of the service techs is supposed to call me at 4pm this afternoon, hopefully they can give me some more insight.
I would stick to the 'warranty route' until you've EXHAUSTED your options. Anything you do to fix a possible hardware failure would certainly void it.

DellIf your computer has a floppy drive, then find another XP computer and copy the hidden ntldr, ntdetect.com and boot.ini files to a floppy which you have FULL formatted on an XP computer. (NOT a boot floppy, just a straight format.)

The boot.ini file should read the same as yours so you may have to edit it to read as follows...

[boot loader]
timeout=10
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect

OR...

[boot loader]
timeout=10
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect

If you have installed the Recovery Console on your boot drive there will be an additional line...

C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

Put this floppy in your A: drive and start the computer. It should (I hope) get you to the main drive.

Hi
Does anyone know what processors i must leave on in task manager, Its just i have read about people playing games and KILLING the processors they dont need. Any help would be appreciated.Try this site, you'll see there are way too many processes to mention on here.

http://www.sysinfo.org/startuplist.php?filter=&letter=ABlack Viper use to have a site that tackled the XP services. You can get the ARCHIVES from WayBack Machine. Here is a LINK to help: http://web.archive.org/web/20041123023227/www.blackviper.com/WinXP/servicecfg.htm

I have my XPS and Area51 set up like this and it is great. When my wife wants to surf and play with pics, she boots it up and leaves the default. When I am ready to stike at Kirkand or take a swim at Oman, I boot up in GAME mode.Thanks all

This did not use to be a problem. Now when click SHUT down computer, I get windows shutting down screen but this screen stays on - NEVER actually shuts down. Have to turn power to computer off. What could be causing this.
Thanks,Update windows.Hi George, do you see a message saying that it is now SAFE to shut down Windows, or does it just hang?

If it is just HANGING then follow this CLEANUP routine, especially where the User Profile Hive Cleanup Service is concerned.

If something has happend to disable APM, and you see the message, then you just need to see if it is set properly...



You need to have installed the support tools from your XP CD to use the above command.

In MS OUTLOOK, Is there an easy way to synchronize a PRIVATE calendar on a users USER area with a public folder that can be viewed by all users on the network.

I have looked at many programs that say they can do it, but i have not found a program that is easy and runs by itself.

I am still on dial up, living in the country, no DSL... so today I get this large email MESSAGE which was gobbling my bandwidth needed for accessing web pages for work...

so I closed Outlook midstream in order to stop the download of the message. when I opened Outlook again, I had not data, no personal files, NOTHING in the Inbox, Delete file etc....did not realize at the time, but Outlook started recreating NEW folders right then and my original 50 MB of Outlook files/data was HISTORY....gone.

Is there a way, a program to recover my original data, the previous .pst folders???

...I do have a back up CD in a different city that I will eventually get so all is not lost, but it is 3 months old...so would LOVE to recapture these files that are current.

thanksss. :-/

Hello,

I NEED to MERGE all the data from MS outlook 2002 calendar's archive with personal folders calendar. PLEASE help!!!

Doron LEVIN

k i was watching a movie on my computer the previous night, the .mpg files etc are kept on my other hardrive in a folder called movies, i went to watch another movie the next day and the folder is empty, after doing a system restore and using multiple appz to try and restore my missing files no go, so i go to delete the folder because this is still taking up 5 gigs worth of disk space and it says the folder is not empty, ive tried all the dumbass checks already so now i figure im screwed its not a matter of saving my files anymore its how do i save my hardrive before it becomes a cup coaster or blunt beating object! please somebody tell me what i need to know!There are currently 100's of different disk repair/data RECOVERY programs. Google for them and choose.

If you have it, you can use Norton Utilities' Disk Doctor to try to recover your drive. The utilities are also included with most of Symantec's bundled software packages (SystemWorks, etc.): http://www.symantec.com/product/

Dellit appears that the registy values for the files are invalid after running a registry scan....i went to make a new folder in the drive and it said cyclic redundancy check?
my comp sucks fat donkey *censored*?I did a google search for you which took about 1 second for lots of entries (you really should try it!)

http://www.google.com/search?hl=en&q=cyclic+redundancy+check&btnG=Google+Search

I then did a search for "my comp sucks fat donkey thingy? " and got YESQuote

The LORD giveth and the lord taketh away...

i dont recive MESSEGE : its now safe to turn off your computer " when i TRUN off my computer so whats the problem is . any idea thanks
Does it just turn off? What do you get?It doesn't do that on WINDOWS XP, it just AUTOMATICALLY turns off the computer itself...well atleast mine does.

If I DROP an EMAIL address how do I have messages SENT to that droped email address sent to my new email address?That MAKES No sense... :-/No E-post office. No e-mail forwarding.

I WANT to WIPE my hard drive clean. Is it possible to just copy the 'Windows' folder on the C drive onto a DVD, then, with a clean hard drive load that file on and make it work. If so, how do you transfer the file onto the clean disk. And if not, how do I start a fresh without an XP CD??You need a legal copy of XP, and this is to install it as WELL as to activate it.Unless you GET a multiple-use Disk which i aquired. Though i havn't actually used it yet....Well if I just copy the windows that i've had on my computer for a while can I, I'm getting rid of EVERYTHING from my hard drive, my computer didnt come with a XP CD, sorta wierd to buy XP when i already have it. Well, if there was a way to delete everything but the windows files then that could work, but I dont know what i need to keep.You can buy W2K for 'next to nothing' and your computer will run better too.
There are no registration or validation hoops to jump through either.Quote

Is it possible to just copy the 'Windows' folder on the C drive onto a DVD, then, with a clean hard drive load that file on and make it work.

I need help I UNINSTALLED wrong PROGRAMS. Some are needed for my other programs to run. Can you help?You will need to reinstall from the CD's. No other way as they are not STORED on the HARD drive.

I've been given an oldish computer with ME on it. P3, 500MHZ, but i'm not sure on the RAM...
Well, everything takes ages to load, close Etc. I was wonderingif theres anyway to SOLVE this... I've checked for viruses and spyware, None found.. Any IDEAS?Regular housekeeping :
DISK Clean
Empty all Temp folders including Temp Internet Files
Chkdsk
Defrag

Then run all your malware protection in SAFE mode and see the improvement.Thanks for that... 64mb RAM, GEEZ i need to change this.That's a minimum and not very pleasant for ME. What make and model?

Hey Guys,
First of all my computers Hard Drive is divided into 2 partitions the C: 150GB for Windows and Software Installs. and the D: 50GB Personal files like downloaded programs, backups, movies, songs, pcitures, documents, ETC. WELL i decided to upgrade to Windows XP Professional 64 bit. So I restarted formated the C: and installed Win XP x64 fine. I went to the desktop for the first time and all i did was create my User Account and configure my home network. I rebooted went into my computer and opne up the D:. The first thing i noticed was that all of the fodlers hadbeen set back to default and that my personal icons had gone . Then as i looked AROUND all of the folders i noticed all of the executable files were gone .msi and .exe:eek: All of my videos and songs and documents were still there, as well as the cabs and readmes for programs but there was no .EXE or .MSI to launch them. I noticed the FILE size had reduced from 32GB to 21.7GB but the weird thing is that the partition still said 32GB used. Its as if the data is there, but its invisible or not showing up

My specs:
Pentium 4 640 3.2Ghz HT 64 bit
1GB DDR400 Pc3200
Geforce 6600GT 128MB
Pioneer DVR-110D

I have TRIED to use TuneUpUtilities UNDELETE program to find it but nothing happened, i also turned on show hidden files and system files but still my attempts are USELESS. I am in great debt to the person who helps my cause i badly need my files back ASAP as im stressing out.
Please help me.
Thanks a lot guys.

I have a 3 yr old compaq with xp.
Sometimes when i MOVE or click the mouse the computer resets I use the comuter every day and this happens once or twice a week.
Any ideas?Turn off 'Auto re-boot on System Failure'.
Check your Device MANAGER for mouse problems.
Try a different mouse.
Check your EVENT Viewer for warnings ETC.

(Wow... Seeing all these new topics makes me feel bad about posting another one for you guys... well Anyway!)

My Specs:
AMD ATHLON XP
Windows XP SP2
512 MB RAM
1.9GHz
That's about all I know on Specs...

Hey guys, it's me again. I've got another delima for you guys. Unlike last time, I feel that there is more hope for me actually getting this problem solved. I want to reformat my C drive. Good news though! I backed up all the important data I needed, so no holds barred! But there's a problem...

Some Virus won't let me Reformat, or Boot Windows for that matter. lemme explain:

Here's what happened:
I got a slight batch of malware and the sort by trying one of those f***ing p2p programs. I uninstalled it emidiately (Kazaa lite... or so it claims to be). I had "Avast! Antivirus/Firewall" installed at the time, feel free to suggest anything else you know might be better. Since then I have been using Spybot S&D to help fight the buggy bastards. It diddn't help much. something was "eating" my C drive but I could not pinpoint what it was. Everytime I use ANY virus scannning software and the virus is discovered, it shuts my system down. Like a maniac hiding in a building with a bomb in his hand. It got to the point where I was LUCKY to see my desktop for half an hour a day, total. But since I already tried to reinstall Windows, there's no chance of seeing my desktop anymore. The reinstall attempt was unsuccessful because the Disk is slightly damaged.

Here's what I know:
One of my Hard drives have been making weird clicking and "myip myip myip" noises since the attack. The clicking noises sound like the hard drive(s) were being turned off and on over and over in like 2 second intervals, as where the "myips" are in half-second intervals. Sometimes both noises are mixed together. I'm not sure which one. I have two IDE drives and one SATA, and I made sure they were all plugged in correctly. Every once in a while, one of them won't be detected. I checked the heatsink again, it's still secure. Whatever the virus is, it sure dosent want me to boot up Windows or reformat. Whenever I try, it either freezes, restarts, or shuts down. I'm still trying to locate a smooth disc to use for the reinstallation.

Questions:
Am I able to just reformat without using the disk? How would I go about doing that?
Know any good way to remove or cover small scratches and abrasions from a CD? I'm kinda broke, so I can't exactly go buy a new copy of XP...
Can a Virus really shut you off in the process of reinstalling Windows? What else could be causing that?

My goal is simple: NUKE my C: drive!! Bomb it and whatever Virus is on it egatin my system!! I can't ever get enough time before the random shutdown to scan my other drives... I took everything that's important to me, and it's all clean anyway. Again, any and all suggestions are HIGHLY appreciated. Now let's nuke us a Virus! >:D
BA-BOOM!!

Thanks again, guys!Flipz.... First a few questions .....
How old is you system ?
Do you happen to have a floppy drive installed . If you do , you can format using that drive .

Have you removed all non required software from your machine , using the add/remove feature .
Have you manually cleaned the registry for remnants of ......Kazza Lite and do you have any other P2P apps installed .
Have you run M/S antispyware on your PC ?
Have you run Ewido on it ?
Have you tried isolating the other drives and just try to scan the drive containing the O/S

Having a virus , if thats what it is , doesnt necessarily REQUIRE formatting .

let us know

dl65
That clik, clik, clik, sound is the sound of a HDD getting ready to take a dump...double check your backups and get prepared to replace that drive.

patio Quote

Flipz.... First a few questions .....
How old is you system ?
Do you happen to have a floppy drive installed . If you do , you can format using that drive .

Have you removed all non required software from your machine , using the add/remove feature .
Have you manually cleaned the registry for remnants of ......Kazza Lite and do you have any other P2P apps installed .
Have you run M/S antispyware on your pc ?
Have you run Ewido on it ?
Have you tried isolating the other drives and just try to scan the drive containing the O/S

Having a virus , if thats what it is , doesnt necessarily require formatting .

let us know

dl65

If you have the registration info from your original install any XP CD will work...just borrow another from a friend.

patio.

Hi there,

I was wondering if anyone might be able to help me here. I have a computer that access to the internet via cable modem. What've been happening is that since early this morning, the internet connection has been dropping out every now and then for about 20 times already. I rang up the cable modem ISP and they said it looked FINE on their end (not sure if that's true). don't know what to do?

However, i think i have to tell you this too. I also have a VPN box attached to the network.

This is how it's set up.
From the cable modem, a network cable's hooked up to the VPN box that acts as a router and then a laptop was connected to the VPN box. This setup has been there for a while. Hence, i don't quite believe if this may be to due to the VPN box. I believe the VPN connection also RELIES upon the internet connection too. But who knows it might be due to the box.

Any help is greatly APPRECIATED. Thank you in advance
Thank you in advanceAre you by any chance USING a cable SPLITTER to also connect a television for some free channels?Best way to see if it involves the VPN box is to take it completely out of the loop...do a direct connect to the existing machine and see what happens.

patio. Hi guys,

Thank you for your reply.

Are you by any chance using a cable splitter to also connect a television for some free channels?
No, Joleen, i don't think so. But why?

Best way to see if it involves the VPN box is to take it completely out of the loop...do a direct connect to the existing machine and see what happens.

Yes, Patio. That's what i'm going to experiment today if the problem persists.

Thank you so much for your help and advisesMore| data.........on your problem

of internet lost.....

okeefed.....You never mentioned which folders have disappeared or what was in them ....that might be a clue .
how many user accounts are on that pc ?

dl65
SORRY DL, I couldn't HELP myself.

BTW okeefed, is your computer free of viruses & malware?We have 5 users and one of the users has completely lost his 'my documents' folder. from my area I have lost a couple of folders, they appear to be random. I have McAfee and I run the windows newest anti virus which didn't reveal anything. I am suffering popups though which leads me to believe I have an invader SOMEWHERE. What can I do ? I've run SPYWARE, antivirus, both of which are McAfee, and are udated daily. Could these folders and all their contents been deleted forever?

V grateful

Diokeefed......Lets confirm that we don't have pests in residence. Do you have xp as the operating system. If you do I would like you to download ......antispyware beta ... http://www.microsoft.com/downloads/details.aspx?FamilyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en

and Ewido Security .....
http://www.download.com/Ewido-Security-Suite/3000-8022_4-10326287.html

and CCleaner......
http://www.majorgeeks.com/download4191.html

Make sure your user account has all the admin privledges .

Now ......the first thing to do is turn off system restore .....( pests like to hide in there )

Reboot the pc into the Safe mode.

Run a full scan with CCleaner ......(both CLEANER and ISSUES)

Run a full scan with your anti virus.

Run a full scan with M/S antispyware beta.

Run a full scan with Ewido

Remove anything which was found by any of these programs.
Then we can say that the pc is clean.

let us know how you make out .

dl65

*sighs* HP support stinks. Let me just start there. They didn't help me one iota and were gone before I could read him the riot act for reading me the same documentation I had used twice already to attempt a recovery.. but anyway.

This weekend my spare PC decided to lose some of it's DLLs. Knowing the the PC was full of adware and other unknown crap because of ex-roommates I opted for using the system recovery CDs and doing a full format and reinstall.

It went through all 7 CDs and then tells me it can't create the USER partition and gives up.

HP documentation indicates that happens because the system recovery partition still exists... EXCEPT my system recovery partition is FUBAR as well, it runs, gives me a BLUE screen and a mouse pointer (not the blue-screen-of-death, but the windows blue) and just stay there eternally.

I tried putting in my WIndows XP OS CD but it doesn't seem to recognize it at all and just kicks out to the floppy.

At the request of the moron-support-guy I created a DOS boot disk but from there I can't do a FDISK or a format.

What I need to know is:
- Is it possible to format the recovery partition and remore the partition in the state the computer is in now? (no O/S, only bootable with boot disk and Recovery CDs) If so, how?
- Is there another way to get Windows installed or the recovery program to finish?

Anything you can provide in the way of useful information is appreciated.

Thanks,

-= Tara =-Try setting your cdrom as 1st boot device in bios then booting to your xp disk.Hi Tara, Let me make quite sure on this point first of all. You have the seven recovery CDs and you do NOT need the recovery partition to stay on the drive. Right?

Then try the boot re-director bootdisk to save you changing your boot sequence and try booting to the XP CD directly so that you can partition and format the drive stopping the install and then using the 7 recovery CDs you have.

I would recommend that you make a copy of those 7 CDs on good quality CDRs whenever you can and keep them safe.The recovery partition hasn't ever worked on that PC so it's wasted space as far as I'm concerned. So no, I don't need that partition any more. It's USELESS the way that it is.

I have all 7 CDs. I have guarded them with my life since the misery that it took to get them in the first place is something I don't wish to repeat.

I am not sure what the "boot redirector" bootdisk is. I have a MS-DOS boot floppy that it will pick up on and read just FINE. It also picks up CD1 of the recovery series fine but it won't read the Windows CD I have. I am starting to wonder if it's the CD I've got...

Thank you for your patience. I've dealt with some stubborn computers before but this one is stretching my patience. And to think the only reason I'm doing this at all is because my main PC's power supply fried and it's not coming back to me for 2-3 weeks! That's too long to be on a laptop!Quote

It also picks up CD1 of the recovery series fine but it won't read the Windows CD I have. I am starting to wonder if it's the CD I've got.

A relative tried to install Microsoft Office from a Dell Setup disk onto a Compaq. This resulted in a system with no Office, and no modem drivers. I tried to use the Compaq boot/ setup disks, but it would not boot from them. Is there a way to completely remove the Dell setup and reinstall the Compaq? I tried to call customer support but since the computer is over a year old they wanted $$$ for help.
If this is in the wrong forum I apologize.
ThanksSo, you're saying the Compaq booted from a Dell CD but won't boot from the original Compaq CD that came with it? Hmmm....Yes, and at first the screen says COMPAQ and then goes into a Dell-like setup.Quote from: Orionlongbow on April 03, 2007, 10:05:59 PM

Yes, and at first the screen says COMPAQ and then goes into a Dell-like setup.