This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 15301. |
Solve : Deleting XP? |
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Answer» I bought a pc with XP and decided to install XP on my old W2K desktop, not realizing only 1 license per copy. Can I delete XP and reinstall W2K. I WOULD like to totally erase the hd, since I'm donating the pc to a charitable org. Thanks.Yes. WIN2K should give you YHE option in setup to delete/recreate the XP partition.Thanks, I've GOT it!You're Welcome and stop by anytime... |
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| 15302. |
Solve : Copy files from one computer to another? |
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Answer» Can I network 2 computers to copy files EVEN if one can only boot up in safe mode? If I have to reformat the hard drive on the one that will only boot up in safe mode, I would like to SAVE some files. Soybean - this can be done...... it does work, but you may not be able to get all your files. i just tried this and I can not get to my documents or music (anything that was stored under my profile) Try This |
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| 15303. |
Solve : Issue accessing files on a hard drive - from new hd? |
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Answer» I had to install a new hard drive in my lap top because of system failure. My issue is I can get to everything but my documents/music on the old hard drive (I didn't have a password).....but I get an error message saying that the drive is write protected...... which it isn't - the only area I can't access is the area that I NEED. Any ideas.....PLEASE, please, please I am begging you.......... When posting make sure to keep the below guidelines in mind. |
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| 15304. |
Solve : Whats a good +12V?? |
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Answer» Is this PSU the one in your ORIGINAL post?Yes, that would be the one (the unknown one).Well, Fed thinks you should look for other causes. Have you confirmed that all your fans, especially the CPU fan, are running normal? Do you know what temperature your CPU is running at? If not, you could download SpeedFan and see what it tells you. You might check all your expansion CARDS (sound/video/etc.), your RAM, hard drive cables, etc. and make sure everything is properly seated or connected. |
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| 15305. |
Solve : Computer constantly overwrites keyboard input? |
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Answer» So you know how, if you use Microsoft Word, and hit the "insert" key, it toggles to and from "OVERWRITE" and "pushing the text to the right"? |
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| 15306. |
Solve : Random reboots and memory errors? |
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Answer» My machine was starting to act up, having trouble booting and geting random reboots, I thought it was malware so i did a compleat system REFORMAT. While installing windows I got a random reboot during the install then after reinstalling again (I never got the welcome screen to come up when I booted, it made me SUSPICIOUS) I am trying to install windows updates and I keep getting an error from update.exe |
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| 15307. |
Solve : windows protection error? |
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Answer» I have an HP Pavillion w/ WinME installed. I tried to update the video driver and used the wrong driver. Now the COMPUTER will only boot up in safe mode. When the boot OPTION comes up and I select "Normal" I get the following error: "Windows protection error. You need to RESTART your computer. Startup halted". |
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| 15308. |
Solve : microsoft word help? |
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Answer» i have a problem. my COMPUTER was working fine a day or so ago. i went to open up microsoft word and the computer said "this action is only valid for products that are currently installed but i used it about a day ago. any help will be greatly appreciated More info, please. What version of Windows and of Word/Office? Do you have your Office CD? Is this a genuine Microsoft edition of Office? What source did you buy it from? How long have you had Office installed? Not having the Office CD may be a major problem here. You may need it to resolve this. Do any other Office components [Access (if you have it), Outlook] work?I do have firewall. i tried the search and the files were not found. i have microsoft antispywareAre Word, Excel, etc., still on your programs MENU? If you go to Control Panel, Add/Remove Programs, is MS Office shown there? they are still on my programs menu but when i go to the control panel, add/remove programs microsoft office is not thereIt seems your Office has been uninstalled. You say winword.exe and excel.exe can not be found and Office does not appear in Add or Remove Programs. What else can we conclude? Happy Office shopping. If you want to try a free alternative, get OpenOffice. |
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| 15309. |
Solve : Windows will not start up, please help!? |
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Answer» Hello. I'm having a problem with my Windows XP operating system. It SIMPLY won't start up. I recently returned home from a 5 day vacation only to REALIZE that my computer would not start up past a screen that gives me options to start up windows. However, none of these options work: |
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| 15310. |
Solve : URGENT!!! PLEASE HELP!!!? |
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Answer» yes, all the FANS work. do u think its a HARDWARE FAILURE because its a BLACK screen with no blinking cursor and no hard drive activity.Who knows, we can't discount anything. |
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| 15311. |
Solve : Icons gone & Taskbar gone Help!? |
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Answer» Quote from: qinghao on August 22, 2008, 09:38:23 AM safe modeSafe Mode With NETWORKING (so he can access the internet)Carbon's LAST advice = STEP 1 |
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| 15312. |
Solve : Trouble getting computer to boot? |
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Answer» Hi the other day we had our electric go out for about 20 mins, When it came back up I went to turn the computer on and it would not boot up. When I removed hard DRIVE, power supply etc. and put in another computer I had everything booted and was fine. The computer will turn on but just a black screen on the monitor. After being frustrated with it I left it off for awhile and went back then I did get a screen saying I had to put in the CMOS settings for date and time. I did this and the computer came up just fine. I turned off 5 times and REBOOTED and everytime it worked. I unplugged the computer and put it back where we had it and when I went to reboot several times it would not boot up again. I am kind of lost of what else to look for. Could a power surger MESSED the CMOS up? Could it also be something as simple as replace the battery on the mother board. Any HELP at all would be appreciated. ThanksIf it worked until you unplugged it, I see no harm in REPLACING the battery.Carbon Thanks so much! Actually I did try it earlier and got a batter for $3 and guess what? That was it. I was so glad at least it was a cheap fix so I'm thankful. Thanks for the help.Heh, all right then. |
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| 15313. |
Solve : PC shuts down and loads repeatadly? |
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Answer» I have a PC that runs windows XP, the cdrom drive does not work (i plan on replacing it but that is not the problem) When I turn it on it loads the has the safe mode/safe with networking/safe mode with command prompt, etc. screen. Once I choose any of them it will begin to load and before the XP logo shows up the computer will shut down and go to the same screen. BASICALLY all I want to do is reformat the hard drive and install a RECOVERY disk but I can't do that do to it won't let me access the command prompt or the gui. (I have another computer that works fine and does run windows xp if that helps) I am looking for anyone that can help or has any suggestions.Unfourtionatly, if you want to re-install you'll have to first FIX (replace) the CD rom. Quote from: joefido on August 26, 2008, 01:44:40 AM Unfortunately, if you want to REINSTALL you'll have to first fix (replace) the CD ROM. I decided I better SPELL everything right ..Hold on, you do know you will loose Everything on the computer, right?yeah I do realize that but there is nothing on there that I want to keep. |
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| 15314. |
Solve : Old, Old Windows ME question....? |
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Answer» Hi there, |
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| 15315. |
Solve : Computer running but will not boot? |
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Answer» I recently attempted to start my computer after a power loss occured while I was at work. The computer was off. When I started the computer all lights CAME on and fans turned on, but only a black screen saying no signal. |
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| 15316. |
Solve : Copy files to Users Directroy? |
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Answer» New to the board, not sure if this is the right forum... but here it goes. |
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| 15317. |
Solve : reformatting flash drive? |
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Answer» i can't format my flash drive on mycomputer WINDOW error cannot complete formattingWe need more information.Try it thru Disk Management... |
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| 15318. |
Solve : how?? |
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Answer» how would i do to have EFFECTIVE studying?HELLO jenevie duro. Welcome to CH. |
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| 15319. |
Solve : So many problems.. help please!!? |
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Answer» I dont even know where to begin, I think I GOT a virus last week, I believe it was the Virtumonde or something like that. I FIRST noticed the problem when I was using my yahoo messenger, all of a sudden it would type in a message saying something like "OMG those pictures you sent me are online" then it had a link to pictures which of course was a virus. I never clicked it but somehow it just kept on and on.. I finally uninstalled and reinstalled messenger , changed my account etc and now I am GETTING a <---- 404 ----> error on my messenger which keeps sending to my contacts. And my windows is so messed up, when I try to shut down my computer I GET the blue screen that says " A process or thread CRUCIAL to system operation has unexpectedly exited or been terminated" my windows defender says this upon start up Application failed to initialize 0x800106ba caused windows defender to stop. the list goes on and on... help me please my computer is my only contact with my family and friends and I am completly lost Clik Here... |
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| 15320. |
Solve : New Custom Computer wont load Windows XP? |
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Answer» I just built a NEW computer and when it turns on and starts loading Windows XP It comes with an error screen that says- At the prompt direct the machine to where they are... Whats prompt direct the machine?I think it was supposed to have a comma in it... At the prompt, direct the machine to where they are. As in 'Direct the machine to where they are, when the prompt APPEARS.' FB |
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| 15321. |
Solve : Java Runtime Environment? |
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Answer» I cannot install the JRE. When I try on-line all I get is a flash on the screen and that's it. When I downloaded the offline installer the EXE. file would not open. I'm running Win ME on a Compaq PRESARIO with 384 megs ram. Help.The LAST available update for 98/ME is 1.5.06 I think. The NEWER VERSIONS are not compatible with older OS's. |
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| 15322. |
Solve : Installing XP on a Vista machine? |
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Answer» I am trying to INSTALL XP on a Vista machine and have done so except when I TRY to shutdown it gets to the "Windows is shutting down" screen and the HD stops moving and it does not power down ... it doesn't lock up (mouse moves) but ctrl, alt, del does not work and the only solution is to power off using the button. So have you already installled Windows XP.. or do you want to install windows xp. He stated he had already done so Check this link:http://support.microsoft.com/kb/308029Thank you for taking the time to reply .. .I have figured out the problem ... it was the CrystalEye webcam driver. Once I uninstalled that driver and let XP handle it all is well. Thanks again!Good Job. Thanks for letting us know.I am having this same issue with my Acer Extensa 5620Z. If you deleted the crystaleye driver to solve the shutdown problem, how did you then get the webcam to work? Quote from: eta on May 20, 2008, 04:56:15 PM Thank you for taking the time to reply .. .I have figured out the problem ... it was the CrystalEye webcam driver. Once I uninstalled that driver and let XP handle it all is well. |
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| 15323. |
Solve : A+ Certification question? |
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Answer» I have two quick QUESTIONS. When will there be a newer edition of the A+ book, and how much does it COST to take the test? http://certification.comptia.org/a/default.aspxthanks brother |
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| 15324. |
Solve : XP re istall? |
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Answer» when trying to re-install XP I GET the following message
Thanks for the immediate responses, I've tried new memory, cable and HD! and still get the same fault!haven't you change the install disk?Yes I did try a different install disk, the cd drive was the culprit! thanks everybodyGlad to hear you got it sorted out Quote Turns out the CD drive was dirtyWas it the one, full of cat's hair? Quote from: Broni on August 22, 2008, 09:50:38 PM QuoteTurns out the CD drive was dirtyWas it the one, full of cat's hair? Yes. You wouldn't believe how much hair I pulled out of her computer I wonder how it got in there. Cause that's where the mouse was...I knew, hamsters can get pretty flat, but cats??.....LOLI've seen my grandparents cat go in with the CD. |
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| 15325. |
Solve : xp and vista dual boot? |
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Answer» got a dell dimension 4550 2.43ghz processor with 1 gb ram.160gb hard drive,partitioned with c,d,e,drives.running xp pro on c drive(still doing great).i installed vista ultimate on d drive with no problems,during installation PROMPTED me to hit enter to select operating system.when i finished and rebooted it CAME up with xp pro(no OPTION for oprerating system).checked boot.ini file and it only shows xp pro.i've seen two operating systems on ONE computer but i'm lost.i also have an external hd with 320gb.windows shows on d drive but how can i boot to it?I hope i didn't mess up.thanks in advance a.w. If D:\ is an external drive this will not work without a sledgehammer and about 3 days of effort... |
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| 15327. |
Solve : XP pro and ATI radeon 7500? |
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Answer» can this work? i now figure out that the radeon might not run right if the XP is 64bit. i cant tell which I got. my issue is I cant load games, they wont finish, says i need to update drivers. the drivers are as updated as POSSIBLE. I am truly lost. |
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| 15328. |
Solve : i have a big problem,any ideas?? |
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Answer» hi guys, is there any way to logon to the administrator account WITHOUT use the password? |
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| 15329. |
Solve : Acronis Loader fatal error . . .bootup error message? |
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Answer» Thanks for asking, Broni ( this site is incredibly helpful!!) |
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| 15330. |
Solve : Turned on computer and received a "password key" message? |
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Answer» I have a compaq machine, with Windows 2000 Professional, and the last thing I did was install a trend micro anti VIRUS program. This morning, I turned the computer on and I got a rectangular box that said "password key" with a little picture of a key on it, and down below to the right it says F10. |
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| 15331. |
Solve : file system for hard disk?? |
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Answer» hi can any buddy give me the idea that upto what limit we have create partition in fat32 file system during the installation of windows 98? |
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| 15332. |
Solve : getting files from program files to all programs? |
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Answer» ok, i downloaded a virus about a week ago, knowing i would have to reinstall, i invested in a external back up DRIVE. i copied all of my programs and all of my files to this. im in the middle of copying all of these files back, and i have some in program files. that i would like to appear in All Programs, but i cant seem to get them to appear. |
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| 15333. |
Solve : Computer hijacked? |
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Answer» YESTERDAY my computer was FINE and nothing was wrong with it. I woke this morning - I opened Media Player to play some music and Lavasoft's Adaware 8.0 spawned. I got a warning message that two applications could not RUN at the same time. In fact, every application I start spawns Adaware 8.0. I tried to open CCleaner to remove it and Adaware 8.0 opens instead. I WENT to Add and Remove programs and Adaware 8.0 opens instead. I rebooted into Safe Mode and tried to open a command prompt and Adaware 8.0 opens. I have Windows XL Pro with SP 3. I'm at a loss about what to do to eliminate this - any ideas?System Restore?No, it won't let me. I tried that and it opened Adaware 8.0. Everything i try to open or do makes the computer open Adaware 8.0. Go Start>Run, type in: sfc /scannow Click OK. Have Windows CD handy. |
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| 15334. |
Solve : could use some help? |
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Answer» I posted this before, then at&t decided I didn't need internet SERVICE for THREE weeks. A pop-up box continuously rears it annoying little head with the message that reads as follows: site adv. bad image C:\windows\system32\msxm14.dll is not designed to run on windows or contains an error. try installing media again or contact administrator or softwere VENDOR when I went to site adv. it came up maccfree security, but the pop-up wouldn't LEAVE the screen. any help on this very annoying problem would be appreciated Do you have McAfee Site Advisor? If so try re-installing it. |
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| 15335. |
Solve : Media Player 11 disconnects Internet access/switches off firewall? |
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Answer» Anytime I install Windows Media Player 11 on my PC, it works for a fewdays and then when I start it, it disturbs my Internet access and firewall. The two are virtually switched off and Windows gives me an error message "Generic Host Process for Win32 Services" and gives me the OPTION of SENDING an error report to Microsoft or not. I must also mention that I downloaded the Player a few years ago. I do not know whether it has has changed since then, or whether I need a special file to add to it. |
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| 15336. |
Solve : After Clean Install of XP - Unable to execute some MS-DOS Commands? |
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Answer» I have a Dell 2400 with 756 mb RAM. Just did a clean reinstall of XP on a new 320 gb drive. Now, I can not locate the standard large MS-DOS icon (I can get to a dos window from a command prompt), and I can't do some DOS based operations, such as format a floppy disk in Drive A. I suspect there is some simple switch thingy somewhere, but I can't find it. Anyone out there have any suggestions? I searched the database here and found no topics which appeared to be on point. I run a rather large DOS based application on this machine, and this inability is a matter of some concern.Hi veritasffg, |
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| 15337. |
Solve : sony viao won't let administrator change settings? |
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Answer» I have a sony viao model pcv 7762 and when I try to change any settings in the START up it keeps telling me to log on under the administrator account. Well i am the admin. So I made another admin account and the sony still wont let me change any settings because i am not the Administrator! Any thoughts on this?What Windows version? |
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| 15338. |
Solve : Dang more boot problems : P? |
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Answer» My computer recently was acting WHACK, and it would FREEZE when I'd try to scan for viruses or anything. I tried safe mode, but then it just went to a blank screen, and would just stay there. |
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| 15339. |
Solve : CF-41 Toughbook? |
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Answer» I'm trying to restore a Panasonic CF-41, I have a repair disc for it but it won't open on my other machine. |
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| 15340. |
Solve : HELP: User Profile Path? |
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Answer» In Computer Management, Local Users & Groups, in the Profile TAB we can set: |
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| 15341. |
Solve : Media card reader? |
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Answer» Posted this in WINDOWS and not in hardware cause it's windows's fault... |
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| 15342. |
Solve : 500gb c: drive? |
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Answer» is it possible for me to make my c: drive to be all 500gb of my hd in windows xp pro sp2? im starting to lose hope that this is a possibility. all 500gb are located in computer managment.Do you mean that you have a hard drive with more than one partition? |
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| 15343. |
Solve : Halloween backround? |
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Answer» Hi all. I am fairly new at HTML but I can save and UPLOAD to the site PHOTOBUCKET and from there, place HTML in my Ebay auctions like this.... |
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| 15344. |
Solve : Dell XPS One? |
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Answer» Somehow the screen DISPLAY has turned horizontal, how do I change the display so I can read it normally |
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| 15345. |
Solve : Windows updates not installing? |
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Answer» I've got WINDOWS XP and service pack 2 installed. Up till a few weeks ago I was getting the auto updates from windows. Then I had some problems with java updates. I was told that windows installer needed to be reinstalled, which I did, no luck with java updates, but then I was getting windows updates when I shut down, saying they would be installed before windows closes. This has happened 3 times so far and the updates have not been installed . I tried a manual install and I was told to update the window installer which I did. I thought I had downloaded several security patches but after each was downloaded they failed to install. Then I tried service pack 3 and it seemed to download but afterwords it said it too had failed to install. I am stumped. Re-register the Windows Update DLL with the commands below It worked for others with the same problem. Good luckThanks....did it and it seemed to have worked as I downloaded service pack 3, and it installed and started to update when it was copying new files I got a message saying Windows service pack KB 936929 window update of system files cannot copy atapi.sys.It asked if I wanted to go ahead with the install, I did. About half way into the setup I got a "service Pack 3 setup error access is denied" Not sure what that is? So it uninstalled everything and at the end I got a message saying the service pack install was not completed and windows xp may not work properly. So I did a reboot and it seems windows is STILL working properly ( Thank god)...very perplexing. Edit/Delete MessageYes, SP.3 still generates errors on some systems, don't know why, but after I installed all updates since SP.2 it (SP.3) installed without problems. Good to know that re-registering the update dll's solved your original problem. Good luckGet a decent FIREWALL...not win.ooooActually I still don't have service pack 3 installed and after the message saying that XP may not work properly I don't know if its worth it. Are you saying that the Windows firewall caused the problem ? The Access denied message I got when I tried the install?Whilst AGREEING with Merlin that you should have a better firewall than the one supplied with XP I don't understand what he is inferring in his post. You may already have a third party firewall running, it's not been mentioned in any of the foregoing posts, and I doubt if the XP firewall has any bearing on your problem with SP.3. Have you installed all the post SP.2 updates Suggestion: Download SP.3 manually to your hdd then you won't have to re-download to re-install it.I assume I have all of SP 2 updates. I have to keep remembering that I need to use IE to check this information, I use Firefox so Its hard for me to keep track. I have Security Update for Windows XP (KB946648) I don't have Windows XP Service Pack 3 (KB936929) and I did get this error code Error Code: 0x80072F78 Thanks |
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| 15346. |
Solve : Auto arrange with a widescreen monitor?? |
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Answer» Just yesterday I bought a 22 inch widescreen monitor and I IMMEDIATELY noticed it auto arranged all my folders and files on my pc. I THOUGHT okay I guess it was just that one time thing from switching from my old non widescreen to this one, but it wasnt. |
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| 15347. |
Solve : Microsoft .NET Framework error message? |
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Answer» HP Pavilion Laptop running Windows XP |
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| 15348. |
Solve : WinXP will not boot up? |
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Answer» Compaq Presario SR1603WM WindowXP, when I turn the COMPUTER on,the Monitor has a black screen and SYSTEM just beeps 4-seconds apart till I turn it off. there are no beep codes, just a steady 4-second beep. Need Help. |
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| 15349. |
Solve : I am having issues with system administrator? |
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Answer» Hi, All I know is once my kids started using my laptop everything messed up! ROFLMAO Sounds like you are in strife with malware - what anti-virus and firewall programs are running Have you scanned for malware recently Some details of your laptop might help with a diagnosis and possible CURE. Please read this. Ooooh, that sounds like some extra yucky malware! |
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| 15350. |
Solve : SYMBOLS INSTEAD OF ENGLISH LANGUAGE? |
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Answer» When I start my computer, there are symbols instead of the English alphabet. I shut it down & moved to another computer. Is this the result of a a virus or trojan? How can I fix this? It is an IBM computer with Windows XP Pro operating on it."CONTROL panel"->"Regional and Language"->"Regional" When I start my computer, there are symbols instead of the English alphabet. I shut it down & moved to another computer. Is this the result of a a virus or trojan? How can I fix this? It is an IBM computer with Windows XP Pro operating on it. When are you seeing the symbols...in the startup screen before Windows loads or after ? ? If before .... that hard drive may be failing. DLoad and run the diagnostics from the drive manuf. site. Another thing it could be is the CMOS battery but i would test the drive first. If it is afterwards what program is it showing up in ? ?The symbols show up at my sign in screen. If I click on Start, the list is all in symbols. All of the shortcuts on my DESKTOP are named with symbols. If I click on "my computer", all the files are named with symbols. I've started the computer in safe mode & ran virus & spyware software. The symbols still show up in safe mode. I have disconnected the computer & I'm using another one until we can figure out what to do next.Quote from: qinghao on January 28, 2008, 02:51:30 AM "control panel"->"Regional and Language"->"Regional"Did you try this? I think a question as to whether you're looking at foreign language such as Chinese still needs to be answered.The first thing I did when this problem started was to check "Regional and Language" & it was set properly.I'm thinking now that this may be a hardware problem. I took the cover off the computer & vacuumed the dust out. The drive is a Seagate Barracuda ATA IV Model ST340016A. I went to their site & downloaded their diagnostic software. I haven't used it yet, but I noticed that, what I would call a belt, is twisted & ripped.And, that "belt" is a flat, wide cable that is connected to the hard drive, right? Being twisted is not unusual, but "ripped" is definitely a bad condition. If it appears to be damaged, it should definitely be replaced. Quite likely, that's the problem here.Thank you. My next step is to get the computer to a repair person & hope it doesn't cost much to replace that cable. Do you happen to know if my files should be ok or am I going to lose all my pictures?Well, you might buy a cable and install it yourself. It's not difficult. You can buy the cables online or find one at a local computer shop. Here's one: http://www.newegg.com/Product/Product.aspx?Item=N82E16812105909 The files on your hard drive may be OK; I don't think anyone can say for sure without actually replacing the cable and starting the computer.My computer is now at a computer repair shop. The cable is FINE. They come ripped for some reason. The computer man thinks that it is a virus & he will try to fix it tomorrow. I'll keep you updated on the results in case this happens to anyone else. Thanks to everyone for helping. |
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