InterviewSolution
This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 3701. |
Solve : Win 95 Comp says no CDrom when I have one? |
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Answer» This is a Win 95 system and I just got the computer from a company going under. It has a cd-rom LOADED but it doesn't detect one in hardware search nor is it in the Cmos set up either. I have no DISKS with the computer. I tried to install a generic cd rom driver(not sure of brand) with no luck. I do know it is a 32X. I don't know if I did it correctly or not I have always had the correct driver/disk. |
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| 3702. |
Solve : monitor goes blank at startup? |
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Answer» When starting computer running Windows XP the monitor GOES blank after a few seconds. Shows "Intel" then goes blank.What have you done in ORDER to CAUSE this problem?http://support.microsoft.com/default.aspx?scid=KB;EN-US;q314503&ID=KB;EN-US;q314503 |
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| 3703. |
Solve : CD/DVD RW problem? |
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Answer» Whenever I insert a CD into my CD/DVD RW, my computer restarts...then when it comes back on one of those 'send to WINDOWS' things comes up, it says the problem 'minidump' and another file to do with the system, i deleted minidump but it still keeps HAPPENING. HELP!? Open Device Manager. |
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| 3704. |
Solve : Monitor has dark horizontal lines.? |
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Answer» I've had my PC for about 3 years now and recently dark horizontal LINES have been appearing across the screen where the IMAGES are DARKER. At first I THOUGHT it was a problem with the monitor so I tried hooking up my old monitor, but still got the lines. I tried changing my refresh rate, but still have the lines. This is REALLY starting to annoy me. I can't even SEE images when the background is too dark. Would really appreciate help ASAP. Thanks in advance.I suggest you clean your videocard thoroughly (Remove dust) check the cables, replace them if necessary. |
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| 3705. |
Solve : CD-R problem, please help!? |
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Answer» I have been able to write to CR-R's two times since adding the drive a few days ago. All the sudden now it won't write. It is a generic CR-R drive, the first time I was able to write i used memorex CD-R's now that I can't write I've been attempting to write to CR-RWs. Also I'm having big problems with low disk space, so I've gotten rid of everything I can think of that I don't use, but to no avail. I don't go in changing or deleting things without KNOWING what they are for (my rule if you didn't create it, don't delete it) but I must have don't something because what worked fine a few days back now doesn't at all.... |
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| 3706. |
Solve : pentium 3 processer? |
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Answer» I accidently bought a pentium 3 500mhz processer and I have a pentium 2. I put it in and it comes up and says cpu mmx at 250mhz and says press delete at the bottom to enter setup but it won't do nothing. It dosn't have tabs on the sides to lock it in place like the 233mhz pentium 2. Will it work at all?I suggest you refer to your manual to SEE if the CPU is compatible with your mainboard. |
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| 3707. |
Solve : A drive weird..? |
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Answer» It has never done this before, but just recently, when my WINDOWS xp pro boots up completely, i LOG onto my name desktop LOADS, my a-drive will kick on, like its reading and then quits.. does this in safe mode also, and i have shut down all PROGS, its never done this before...Perhaps it is searching for a program to run that has not been correctly uninstalled. |
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| 3708. |
Solve : It says I have no NIC/Network Adapter? |
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Answer» It says I have no NIC/Network Adapter. Obviously I don't know much about computers so any help would be great. It looks like there is one back there. Do I need to get a new adapter or what? |
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| 3709. |
Solve : cds stutter in drive? |
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Answer» every couple of seconds there's a digital stutter, making listening annoying, first HAPPENED in the dvd-rom drive, restarted the computer and everything was okay, then a week later it happened, again, but restarting didn't fix it, then it happened to the cd-rom drive, |
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| 3710. |
Solve : Pc won't turn off? |
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Answer» Help.. Can someone please help my brother-in-law. His COMPUTER will not shut off. No matter what. The only WAY is to unplug it from the wall. And if you plug it back in it goes right on to windows. Can someone help me so I can help him?? I hate making presumptions, but presuming the OS is XP |
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| 3711. |
Solve : keyboard problems!? |
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Answer» my keyboard won't let me type the same letter twice or use the BACKSPACE buton twixce, how can i fix this?what keyboard is it ps/2 ETC..Go to Start - Settings - CONFIGURATION - Keyboard. See if it is PROPERLY configured. If not, configure it to your liking. |
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| 3712. |
Solve : digital distorsion in cdrom? |
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Answer» A few weeks ago I started having digital distorsion from one of my cdroms when playing a cd. I called Dell and after 2 hours on the phone they decided to send out a new drive. When that didn't work they said it was the ribon cable. When that didn't work they said oh well have to reinstall you OS. I was wondering if there is anything ELSE that i can do. I did that just a few months ago and do not want to do it again. The problem is so strange, my lower cdrom works, just not the one on top. The distorsion is heard in every audio program. The guys at Dell said they have never heard of anything like this. Help would be appreciated if you can. I'd say they have followed an acceptable helpdesk route - check software config, then check different cd's, then check different cables (ones that you know work), then put it in a different ide slot/order, then use a drive you know works with problematic ones' HARDWARE and if all fails, it is one of these unfortunate unknows whereby dodgy soldering on the mb or an untracable knick in a cable MAY be causing the problem. attack this sequentially, one at a time - eliminate all factors affecting the drive then tell Dell you reject the goods under the consumer credit act and trades description act (DONT know your rights in the USA), and tell them to replace. End of rant. Good luck. VM. type dxdiag in the run box this will test your sound..it maybe a sound driver..damage or corupt..does this happen to all cd audio disks...what operating system is this ....I did the dxdiag. It is not the speakers. I've switched out the cable that hooks into the BACK. The other cdrom works perfect in every program. I think C4 will work. |
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| 3713. |
Solve : Hard Drives Not Detected? |
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Answer» Ok, the problem is that my computer is not detecting my two hard drives. Everything was working fine, then yesterday when I restarted... poof... no more hard drives. |
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| 3714. |
Solve : Sound Card Identification? |
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Answer» I am trying to identify the sound card I have in my computer. The only thing on written on it is: DP-1 Rev:1.0 CE FCC. The chip is UTCWDFF TEA2025. On back is BTI CFC-FREE 9932. I need drivers but don't know where to look. Any ideas?I believe the FFC website allows you to search by using the serial number.Try LOOKING in device MANAGER and see what windows id's the card as.I had checked it in devices and it was under other with the yellow ! so I looked for it in the registry and it said it had a vendor ID of 1106, so I went to the VIA web site and downloaded ComboAudio_A1u390a and ran setup. It looks like it is installed, no more others in devices, but no sound also. Checked all my sound settings and still nothing. This card does not plug into a PCI slot. It is mounted through the front of the tower and has a flat ribbon cable going back to the MOTHER board. It is not a major brand but was built by someone for a not for profit agency. I am trying to help them out.Can Windows not find the correct drivers for you? |
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| 3715. |
Solve : I need processor help? |
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Answer» Hello, I'm new to this forum, and I need help. We want to buy a new computer that we saw advertised for a good price, but we are not sure how good it is. Its a Compaq presario ... Intel Celeron processor 2.70GHz / 256MB DDR SDRAM memory / 40GB Ultra DMA hard drive. We are concerned it will be extremely slow because its not a PENTIUM 4. We already have 2 computers, and we are wondering how this one will compare. The 2 computers that we already have, are Compaq presario 6000 pentium 4 2.00GHz / 512MB / 80GB hard drive & we also have (old model) HP pavilion Intel Celeron processor 466 MHz. Our concern is, how will a 2.70GHz processor perform ? We know it wont even be close to our pentium 4 2.00 GHz, but with our HP pavilion, sometimes we are not even open pages at certain sites. I guess I'm wondering, what's more important ? Having a higher pentium or higher GHz ? |
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| 3716. |
Solve : Compaq presario memory upgrade? |
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Answer» I put in a 128mb dimm ram in my compaq presario and its only registering 32mb. How can I get it to 128 MB?can your mobo handle 128?and have you updated the bios...what ram stick was in there before 32mb?trekkie28001...Ram is a pain in the neck....lol |
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| 3717. |
Solve : Dell Inspiron 1100 Laptop? |
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Answer» I have a problem with a laptop that I was hoping someone here could help me with. I installed Free AVG antivirus and after the restart I got a Stop screen (BLUE Screen of Death). I FEAL SURE I can fix what AVG screwed up, but I can't get it to reboot. I've tried the power button and reset button above the keyboard but nothing. I also tried Ctrl-Alt-Delete with the same result. This may seem like a very stupid question, but keep in mind this is the first laptop I have delt with. I appreciate any help you can give. |
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| 3718. |
Solve : printer serial port connection? |
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Answer» My computer's PARALLEL port has gone bad and I am attempting to connect my HP LaserJet 4P printer to the computer using the serial ports and am looking for directions for doing same.How about HP? Personally, I'd buy a $10 parallel PCI card and do it that way... |
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| 3719. |
Solve : Laptop Monitor Failure? |
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Answer» I have an Hitachi laptop thats about 8 years old. The monitor will not COME on but when I plug into an external monitor I can view the screen. What might cause this and how do I get the actual laptop screen back up? |
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| 3720. |
Solve : Malicious .dat files? |
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Answer» My daughter download some shareware onto my computer. I now have a new folder on my hard drive (31MB) that is a duplicate of my C: drive. In this folder I have multiple copies of my C: drive (9x). When I do a virus scan it GIVES my risky files located in this folder. I tried to remove it, but it wont LET me remove a file called gmgr0.dat which I did a file search and it is located in this new folder (9x). Any advice on how to remove it without wiping my WHOLE drive and starting over? That file is associated with a service on XP machines. Does the 9x mean you are running Windows 9x or is it name of the folder?Restart in DOS mode, the fill will be unlocked.For those that responded, Thanks. #1 It doesn't run Windows 9x, or is it the name of the file. It's a New Folder in my C:/ Drive that is duplicated file for file (9x), Everytime I open the New foldrer I see the same files as the last one. They all are the exact duplicate of my C:/ drive. |
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| 3721. |
Solve : Onboard Videocard nonexistant?? |
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Answer» I am currently using a computer that has been neglected for at least a year. Or two. |
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| 3722. |
Solve : What is up with PCI extended?? |
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Answer» asdfsdfthe answer to your QUESTION maybe obtained via a WEBSITE ENGINE....try >http://developer.intel.com/technology/pciexpress/devnet/ |
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| 3723. |
Solve : Windows XP endless start/restart cycle? |
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Answer» Merlin_2. |
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| 3724. |
Solve : Can 2 Video Cards be used at once? |
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Answer» Ive got a maxi gamer Xentor 32 agp card in my computer atm. Recently I have been able to get ahold of a digital video camera and am looking for ways to capture it. Found an ATI all in wonder 128 with video capture but the xentor is a BETTER card. Can i put both cards in and just use the ati when i want to capture something? |
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| 3725. |
Solve : My PC turns off by its own!!? |
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Answer» Hi everyone. The REASON for my post is because I can't seem to find any solution for my problem, I've tried everything. |
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| 3726. |
Solve : video card problems maybe? |
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Answer» Just got a new computer today from cyberpower inc. I was UNABLE to REACH their tech support at all so far today. I TESTED 3 different monitors on the computer and none of them get any signal. From reading on here I gathered that it is probably something wrong with the video card, even though its brand new. Is there any way to determine what is wrong with the card or to fix it easily?You can try to:
However, since you recently obtained the computer I suggest you return it and have them install or give you a new one. You may damage your SYSTEM and be forfeited warranty.I got through to tech support. He wanted me to take the video card out to listen for beeps. I told him that I didn't know how, so he had me take the memory out instead to listen for beeps. I did and there wasn't any beeping when I turned the pc on. So it may be the motherboard. Guess I have to send it back. |
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| 3727. |
Solve : trying to find cd & dvd drive on my computer? |
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Answer» I have a Sony computer. The dvd & cd drives were working fine now they can not be found. They don't SHOW up in the explorer. They have power to them both. Any suggestions?toc423.....It is highly unlikely that 2 cd drives failed at the same time....so I would be looking for another cause. Possibly the problem is the cable which connects them to the motherboard.....is it a wide flat ribbon type? (or scavenge for hookup wire like I do with damaged ribbon cables) What is a 'hookup' cable, Maliktous?remove both cd/dvd drive from the device manager and re-boot.... follow on screen instuction for cd-install/recovery disk is this a self build?MS-KB article Q3320553 describes a couple of possible fixes. http://support.microsoft.com/default.aspx?scid=kb;en-us;320553&Product=winxpTOC423, to check your settings in BIOS, hold the DEL, ESC, CTRL, F1, F2, or F10 key down as approperiate when starting/resetting your PC to enter the BIOS setup and make sure that the Chipset, Advanced, or whatever section governs your EIDE adaptor is set to Both EIDE channels. Raptor, I use busted ribbon cables for a convenient source of sections of wire to use in projects. Rather than just tossing them, I disassemble the connectors and peel off convenient lengths of multi-conductor wire from the cable. I can easily toss damaged sections without wasting bulk wire.if it winxp try this scroll three-quarters down this webpage>http://aumha.org/regfiles.php for a patch for your reg called cdgonemerlin_2 you are my hero! I had taken the computer back to Best Buy where I have a 3 year "protection plan". They told me for nintey dollars they would back up my files and formatt my hard drive (while I waited 10-14 days) and I would be back at square one. You saved me a lot of time and aggravation Quote merlin_2 you are my hero! And if you look up a couple of messages, there was the same solution from Microsoft's KB. Don't worry, Johnwill, the real heroes always go unnoticed. Quote I am some what of a neophyte with the computer lingo. Yes, this is true and I do appriciate everyones help on this, But because of the reason above this seemed easier. Thanks to all Quote Don't worry, Johnwill, the real heroes always go unnoticed. I wanna' be a hero, not go unnoticed! |
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| 3728. |
Solve : unlock keyboard? |
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Answer» how to fix message: unlock keyboard when i boots up my computerThe FRONT panel of some systems have a KEY LOCK which locks the keyboard. Perhaps the keyboard is LOCKED, or the wires are not connected properly to the MB?do mean this>http://www.sfgate.com/cgi-bin/article.cgi?file=/chronicle/archive/2002/05/02/BU142224.DTL&type=business |
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| 3729. |
Solve : Won't reboot? |
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Answer» Our computer won't re-boot. When you turn it on, it comes up to VPR Matrix (name), then the monitor SCREEN goes blank. No re-booting noises coming from the CPU. COULD it be a VIRUS or how can we tell what's wrong? Thanks for all help! http://support.microsoft.com/default.aspx?scid=KB;EN-US;q314503&ID=KB;EN-US;q314503 |
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| 3730. |
Solve : audio card/onboard sound#? |
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Answer» although being very computer literate my pal SAID today that he has a newish pc that does not have a Game port. he uses onboard sound which is fine but cannot use a joystick ETC... can I put an audio card in and STILL use onboard sound?? ie. m/b for sound , card for the game port ?? any help appreciated.. booboo your mates pc should have usb ports for JOYSTICKS?and you mean a video card?just load the drivers first then plug it in and be careful if you are going to do this ...the onboard sound you can leave it as it is?....if it new pc it can void the warrenty of it if you OPEN the case ...thanks, I'll check it out tomorrow when I get it in my grubby little mits !!! and no, its the game port he wants to use his midi leads.. ta for the ADVICE.. booboo |
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| 3731. |
Solve : cannot install OS? |
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Answer» Hi Guys, |
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| 3732. |
Solve : screen cleaning on laptop? |
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Answer» ???Can anyone TELL me how to properly clean the screen on my LAPTOP? There are FINGERPRINTS all over it! |
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| 3733. |
Solve : video card problem: black and white on tv? |
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Answer» hey people. here is the problem if you could please, HELP me with it.. |
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| 3734. |
Solve : USB device not recognised.? |
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Answer» I have a USB2 external hd (2.5"). I use it with no problems with my two laptops and a desktop. However, when i CONNECT it via USB2 to another desktop Windows tells me it is connected, then tells me that the DEVICE has failed. When i check the USB properties in Device Manager, it tells me that the USB device is unrecognised, but all the other USB devices are working fine. All laptops/ PCs are RUNNING Above 2Ghz with 512MB ram and XP Pro. I have reinstalled XP, installed all motherboard drivers and still dont get my device recognised, even when supplying extra power to the USB HD. Any thoughts?Find the latest updates for your mainboard from the manufacturers website or contact technical support. Universal Serial Bus information and troubleshootingis the usb enable in the BIOS? |
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| 3735. |
Solve : Procesor stuff? |
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Answer» i CURRENTLY have an AMDK6/233 PROCESSOR and i know i cant upgrade to athlon 64. What is the best processor i can use on that same motherboard?Refer to your mainboard guide or AMD technical support.It depends on the motherboard. The fastest chip you could expect to work would be the K6-2/366. Both are Socket 7 and 66MHz BUS speeds. Not worth the upgrade, UNLESS you're positive your motherboard will support it. More MEMORY (>256MB) and a faster hard drive (7200 rpm) will make a much bigger difference. |
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| 3736. |
Solve : system stalls? |
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Answer» Recently I have noticed that when I am using my computer, every so often it will stall for about 2 seconds, and then continue normally. This doesn't happen very frequently, only about a few times per day. I'm fairly sure its not because im overloading the SYSTEM, because it doesnt just happen when im playing games. It also happens when I'm just browsing the internet or listening to music. It seems different than "freezing." It's more like its stuck. When it happens when I have music playing, it sounds like a CD skipping, it gets stuck at one point for about 2 seconds and then resumes. What could be causing this problem?Maintain your PC on a regular basis. my cpu is a p4 3.2ghz, with the stock heatsink. I regularly check the temperature, and during heavy load such as during games, it usually gets no higher than 50c. That is a modest temperature - nothing to worry about. Quote maybe a corupt video driver is causing this are all your drivers up to date? its not just the video though, it's sound as well.If you have no files to be saved, you MAY want to format and reinstall Windows XP. If the problem still occurs, I SUGGEST you download harddrive diagnostic tools. Perhaps something is wrong with your harddrive? |
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| 3737. |
Solve : Graphics Adapter? |
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Answer» Our old P3 866 just crashed and burnt. I have formatted the hard drive and reloaded Win98 from scratch. All is ok, except the GRAPHICS. I cannot seem to get the graphics adapter correct. Currently I have it set at a Standard PCI adapter but this only gives me the lowest resolution at 16 colours which is useless. i have the correct DRIVERS for my monitor loaded etc. How do i work out what the graphics adapter MANUFACTURER/type is so that i can set the correct one so i can get the display back to a useful level. |
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| 3738. |
Solve : What is this...? |
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Answer» Warrning! |
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| 3739. |
Solve : Stand-by mode causes Network to be redetected? |
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Answer» When I accidently pressed the Stand-by OPTION in the task manager I noticed that, once I got out of Stand-by mode, it redects the network again, why is this? |
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| 3740. |
Solve : external laptop hard drive? |
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Answer» Hi, |
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| 3741. |
Solve : -cmos battery, cpu, bios? help me...? |
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Answer» let me try this here: |
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| 3742. |
Solve : having power issues? |
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Answer» ??I found an EMACHINE T1600 in a neighbors TRASH (my mom inlaw ACTUALLY found it and she KNOWS i love tinkering), fully intact, i am trying to get it running but when i PUSH the power button all i get is the cpu fan running and an amber lihgt on the HD., i tried the cmos clearing jumper but it didnt work, the neighbor is unavailable for questions unfortunately, i am not sure if its the bios, cmos or the power supply. Any ideas or someone who has had this problem before? |
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| 3743. |
Solve : how to print a pdf document?? |
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Answer» Can't print a PDF document sent by emailYou may need another tool than Adobe Acrobrat Reader. I believe that is for reading only. |
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| 3744. |
Solve : restore disk wiped out ide? |
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Answer» I installed a new MOTHERBOARD because the old one kept having PROBLEMS seeing the hard drive/ide. When I started up with the new motherboard it was working beautifully but I decided to run a restore on the hard drive to start with a clean slate. Now I'm getting the same error as on the other mb. How do I get my SETTINGS back? I tried to manually put in the hard drive settings but it won't take.maybe the hard drive was a FAULT in the first PLACE and not the motherboard....what is the make of the hard -drive?also a faulty ide cable can cause this problem?try swapping the ide cable over... |
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| 3745. |
Solve : replace video cable? |
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Answer» one of the pins to my MONITERS VIDEO is gone i can REPLACE the cable RIGHT? |
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| 3746. |
Solve : compaq 5340? |
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Answer» http:// ok - here's another question. until i get my good one running right - a friend had given me a compaq - it was supposed to be used for parts, but after messign with it, and fdisking - loading my own windows into it, seems to be fine (especially after i cleaned out all she had in it). problem - it already has it's own nic card, so why is it that when i plugged in the cable, NOTHING will detect it, and it won't go online. I've never encountered this before, i've ALWAYS ended up with puters that i've had to install nics on myself - not the pre-built ones.. Quote i've always ended up with puters that i've had to install nics on myself - not the pre-built ones That does not make sense. If you were to take out the card and PUT it back in ,you would have installed it yourself, wouldn't you? Can you be more specific as to what the problem with the card may be? Is it onboard? Is it damaged? If it is not functioning PROPERLY, install the drivers or replace it?Go to control panel/network and see if the nic is listed. You might require drivers or set up the bindings.for the record - i did all the binding stuff - turns out to be the stupidest thing - how about unplugging the modem - turn off the PUTER, and turn it all on again so the nic detects it!!!!!! (just incase anyone asks.... |
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| 3747. |
Solve : Laptop sound quality for DJ music???? |
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Answer» ???SOMEONE told me that Running a computer DJ setup would have better sound quality if I use a desktop or rack mount computer instead of a laptop. Can someone tell me if that is true? Are the sound cards different or better in desktops?desktops have an advantage over laptops...power wise?it just not the sound CARD but the software that used?If you really want you can use different speakers than the ones built into your laptop?...I think, I can for the desktop atleast, and then you could you speakers that draw their own power from an outlet. |
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| 3748. |
Solve : Video Card not Working? |
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Answer» Greetings... since when does an AGP card fit in a PCI slot? when was the last time you took apart a P.C. and merlin since when can you navigate through bios when you don't see anything? Last time I opened a PC, it was still working. Can't say the same for you. I never tried inserting an AGP card into a PCI slot. I have no idea if it will fit. I assumed you have tried or at least measured before TRYING to be smart. |
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| 3749. |
Solve : Installing 3 drives...? |
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Answer» I'm trying to install 3 hard drives into my machine. |
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| 3750. |
Solve : Printer Will Not Work? |
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Answer» i don't know if you all FOLLOWED my processor/windows problem, but guess what? now my printer won't even work, it SAYS "printing started" then it goes up to 99% and just sits there, and at no point was a PAPER going through my printer, it's just sitting there, this is wonderful, i got a computer and a printer for college and NEITHER is workingwhat printer usb/serial.....what make is it..load the software first then attach the hardware......start again...remove the printer from the device manager and re-boot.now shutdown remove the printer from the pc ...unplug it .now load the software then attach the printer with the power on....done..the reason for this shutdown/restart..is to clear the IRQS from the system...i used the troubleshooter thing, that was a series of questions and like "yes this worked" or "no it didn't" and it goes on to another thing, ironically i fixed it by uninstalling and reinstalling the software for the printer, which wasn't one of the suggestions in the troubleshooter... oh well, i guess my crappy computer just screwed up the software. |
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