This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 16101. |
Solve : Wireless Network Connection Fails & Fan Runs Fast? |
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Answer» I'm running into a strange problem: I'm using a NEW-to-me refurbished computer. It is a HP Compaq with Windows XP Pro and SP3. The computer works great! No problems except when I try to play LotRO (Lord of the Rings Online). The internet connection seems to remain good until I LAUNCH LotRO. I launch LotRO and other programs like Windows Media Player, Nero, etc.You are running the laptop with all of this? No wonder... ISOLATE the problem first by unloading system tasks. Have you tried connecting directly by ethernet ports or wired to check the difference? Are you using DHCP or Static Address? While connected to the internet, use command line to post your network configuration and post the result. Click Start and tick Run. Type Cmd and Enter. On command prompt type->ipconfig/all > ipconfig.txt and hit Enter again and a text file naming IPConfig will be saved. Look for the text file on windows explorer, users folder. Copy and Paste them on your next reply. Hold CTRL and hit A to highlight entire text. Right-click, choose Copy then right-click and Paste on the New topic.Using a Desktop not Laptop. Thanks Jason2074 Edit: BTW I'm not trying to run all programs at once (I think I worded it wrong in my first post) - was just trying to give examples of when I launch a program like Nero, Media Player, LotRO, etc... doesn't matter the program. Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\user001>ipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : NIGHTHAWK Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : myhome.westell.com Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet for hp Physical Address. . . . . . . . . : 00-0E-7F-62-73-47 Ethernet adapter Wireless Network Connection 2: Connection-specific DNS Suffix . : myhome.westell.com Description . . . . . . . . . . . : ZyXEL G-202 Wireless USB Adapter Physical Address. . . . . . . . . : 00-23-F8-2A-C4-D0 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.1.46 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 192.168.1.1 192.168.1.1 Lease Obtained. . . . . . . . . . : Sunday, August 21, 2011 2:27:05 PM Lease Expires . . . . . . . . . . : Monday, August 22, 2011 2:27:05 PM C:\Documents and Settings\user001>The connection error is also a known issue to other users. http://forums.lotro.com/showthread.php?257698-Connection-to-server-lost..-ongoing-and-annoying A troubleshooting steps has been given : http://forums.lotro.com/showthread.php?107727-Network-and-Game-Connection-Troubleshooting-Updated-8-12-2010 Try connecting directly to the ethernet port.I'll try that Jason! Thanks again. Port Forwarding? I know zero about but trying to learn it now. |
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| 16102. |
Solve : hi im new in need of help? |
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Answer» i am in need of major help.... OS?Windows XPWhen you reboot don't you have the option to log in to the admin account?Quote from: Allan on August 20, 2011, 02:26:53 PM When you reboot don't you have the option to log in to the admin account?No it doesn't show just the new profile one.I'm not exactly SURE what you've done because you should always have the option to login to the admin account. Anyway, reboot and when the system starts begin tapping the F8 function key. Then go to safe mode and choose the admin account. From there you can either delete the new user account, change the way you login, or change it to boot directly to the admin account. This may help: http://windowsxp.mvps.org/Autologon.htmhi! well am not sure too about this but u can go to cmd then type net user user_name /delete (where "user_name" is the name of the user u created) and then enter this is to delete the account u just created and am sure if the computer cant find that user account it must go 2 any existing user!! which is the admin user!! This is what you'll do. Either log out of the account or put a password on it and don;t sign in. In any case, just get to the log-in screen. Now press ALT+CTRL+DEL (and press it about three TIMES quickly, what I would do is hold ALT and CTRL and press the DEL key down quickly 3 times). This will take you to an alternate log-in screen. Type the username "Administrator" and your password if you have one. Now that you're in the administrative account, you can delete the other account. |
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| 16103. |
Solve : How to delete this thing? |
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Answer» Everytime I open or restart my computer, this stuff SHOWS in my desktop any can help me.It was happened after I download the RF online game, (PMB.exe - Bad Image - The application or DLL C:\Program Files\Pando Networks\Media Booster\BugSplat.dll is not a valid Windows image. Please check this against your installation diskette) I am inserting a picture. |
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| 16104. |
Solve : Internet Explorer Script Error when running Flexnet Software Manager? |
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Answer» I use Nuance Dragon Naturally Speaking 11.5 which uses Flexnet Software Manager to check for and download updates. It doesn't work in DNS and when I run 'Software Manager' or 'Software Updates' from Start Men/All Programs, I get two IE script ERRORS. I have ATTACHED screenshots of both errors to this post. Nuance TRIED very hard but couldn't solve it and Flexnet don't support it if installed by another provider! The file both errors refer to ui.htm which is in the correct folder. In order to get the latest update from Nuance, I had to install DNS on a backup Win XP Home installation on the C drive (my system disk is on the F drive). DNS 'Check for updates' worked fine on that C system!
Additional information will be here -> How to troubleshoot script errors in Internet ExplorerThanks Geek & Hoodlum! I have tried what you recommend including all the fixes at the Microsoft link, all to no avail. Any more ideas? |
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| 16105. |
Solve : WINDOWS RESTORATION AND CONFIGURATION? |
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Answer» My system always STOPPED at welcome page and if fortunaly with a SLUGGISH movement boot to desktop system will be HANGING and moving slowly. |
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| 16106. |
Solve : how to track ip address? |
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Answer» hello hackers..any body knows how to trace computer in its exact location?i used some website but the location is not exact..is it possible to trace computer in its exact location? is it possible to trace computer in its exact location? Of course! Just follow the cord, until you hit the computer.If you want more detailed info on an IP address, go here: http://www.ipchecking.com Quote from: punk_sot on September 21, 2011, 03:13:42 AM dude it doesn't work..Obviously it won't give the EXACT location, because it traces the location of your ISP. An IP address can be tracked to a specific computer on some situations. This usually can only happen if you have what is known as a "Static IP", which is an IP addresswhich never changes. If you are using a cable modem, you probably have one. However if you have DSL or Dial-up you likely have a "DYNAMIC IP" which changes from time to time. Although a dynamic IP can still be used to track you, it is much more difficult to do so. Not only can an IP be traced to a specific computer, if there is reason to do so, the ISP can be contacted and your personal details can be retrieved from the IP (once again, usually only if you have a static IP), although this can only be done in extreme situations, for example the FBI detecting that someone at your IP has tried to hack the PENTAGON.[/font] [/font] from [/font]http://answers.yahoo.com/question/index?qid=20060729193655AASAhNg Just wondering what 'sot' stood for...........as its the initials of where i live !Quote from: Transfusion on September 21, 2011, 04:26:36 AM ...This usually can only happen if you have what is known as a "Static IP", which is an IP address which never changes. If you are using a cable modem, you probably have one. However if you have DSL or Dial-up you likely have a "Dynamic IP" which changes from time to time...What makes you think cable modems have static IP's & DSL's have dynamic IP's? I assume you are referring to Public IP's (WAN not LAN) for both? My ISP changes the Public IP all the time, even when I have no change in hardware, i.e. router. I notice today, it's changed from a day or 2 ago. BTW, your public IP is shown in my signature.Yes my IP changes the WAN IP every 12 hours, just like yours. Wait isn't that the definition of a Dynamic IP? That your ISP changes your WAN IP all the time? I connect via an ADSL Broadband Connection with my router hooked up to a modem. http://whatismyipaddress.com/dynamic-static Quote from: Computer_Commando on September 21, 2011, 05:39:03 AM What makes you think cable modems have static IP's & DSL's have dynamic IP's?I quoted that from Yahoo! Answears because I was in a hurty... thank you for pivking out that fault. There is no reason that canle modems must have static IPs and DSL's have dynamic IPs. Quote from: Computer_Commando on September 21, 2011, 05:39:03 AM BTW, your public IP is shown in my signature.Honesyly, I panicked for a sec until I reakized it was just a harnless picture from a site that SHOES your IP address to you.Quote from: reddevilggg on September 21, 2011, 05:02:17 AM Just wondering what 'sot' stood for...........as its the initials of where i live ! STOKE On Trent? Quote from: punk_sot on September 21, 2011, 02:42:49 AM hello hackers..any body knows how to trace computer in its exact location?i used some website but the location is not exact..is it possible to trace computer in its exact location? Exactly why do you need to do this? BTW we don't do "hacking" here. And on that note.... Topic Closed. |
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| 16107. |
Solve : Dial up connection problem? |
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Answer» Dear All, |
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| 16108. |
Solve : hi!!? |
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Answer» hi! GUD noon!! I WORKED now in a Municipality. Every time i'm gonna open facebook it wo'nt because it was said that the domain is BLOCK. Is there any ways/way how to open this site? How? tnxI suggest you don't violate the laws of your workplace. If there is a ban on facebook, please don't attempt to use it. |
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| 16109. |
Solve : The connection was reset? |
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Answer» I get this MESSAGE all the time lately like when I go to the 2nd page in computer HOPE it comes on.[The connection was reset |
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| 16110. |
Solve : computer will not start loading the OS? |
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Answer» Question: hi. after my cumputer was knocked off the desk by one of my cats, it would not boot up, was not a HERD fall, hit a box first then tumbled to the floor |
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| 16111. |
Solve : cannot access files - error message, "No Access"? |
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Answer» My wife's old desktop computer DIED. (I think it is the motherboard.) It ran on Windows XP. I took the hard drive from my wife's computer and put it in a second computer as the d drive, hoping to copy the FILES to an external drive. The second computer had a ribbon connector that fit the old drive perfectly. I can copy the files located in the Shared Documents FOLDER to the external drive, but not any of the files in the user accounts. When I select any of the folders representing the 3 user accounts, the MESSAGE "No Access" appears. When I initially set up my wife's computer, the various user accounts had no password to log-in with the EXCEPTION of the administrator account which I also do not have access to. Does anyone have any ideas how I can gain access the the old drive (now a d drive) either using windows or dos commands? Thanks!Take Ownership...Thanks for the article. When I get home I'll give it a try.Anytime... |
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| 16112. |
Solve : Suddently I cant type on or amend any word document at all.? |
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Answer» Using Firefox. I can work on notebook by the way. I'm AFRAID you'll have to ELABORATE on this...Maybe he means Notepad. The program Can the OP use WordPad? OP: Create a new user account. Switch to it. Make a new DOC in the new account. See if you can save it and READ it again. (Some registry values are in user accounts; switching to a new user is a easy check to see of the account has corruption.) Has the OP recently done a virus scan? Has OP installed new hardware or software? WENT to a porn site? (That is no a joke.) Quote Maybe he means Notepad. The program He stated Word... Repair Install of Office...Make sure you are opening MS Word and not the MS Word Viewer. |
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| 16113. |
Solve : What trace do USB drives leave behind?? |
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Answer» OK, so this is a bit of an embarrassing question... OK, so this is a bit of an embarrassing question... Any files you may have opened might have links that appear in the "Recent" section of the Start menu (if this is enabled). However, clicking on any of them will just result in Windows attempting to find the files which, unless the drive is plugged in, won't be found. Depending on what you're doing, there might also be temporary files on the computer somewhere. You could download a program like CCleaner, which will delete temp files and such. |
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| 16114. |
Solve : windows system error-ipconflct? |
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Answer» gud am sir,i have problem regarding this pop-up notice in task bar,(windows system ERROR ipconflict),i was having 2 desktop computer in one dsl cable line,try to configure thru ipconfig-cmd-ipconfig /release-renew but still the same.i'd check my thompson router configuration DHCP is it possible to have 2 comp. in one cable one at a time i'm using it, and how to configure it?thanks...deeply appriciated.Yes. That's what routers are for. thanks for your reply.additional info. in regards to my router,thompson TG585 v8/ADSL+2 ip address assignment: DHCP ip address: xxx.xxx.x.xx always use the same ip address: yes DHCP LEASE time: infinite check all cables/switch ports/re-start/enable/disable... is there any more options/configuration?im using xp pro sp3 all driver updated.. thanks....Quote from: renebhoy0210 on August 24, 2011, 05:49:26 AM ip address: xxx.xxx.x.xx Are these settings on the router or the PCs? The PCs should not have static IPs assigned (unless you particularly need them that way). No sure what "always use the same IP address" would mean in the context of the router.hello! yes,it's the configuration settings of thompson router(TG585 v8) my onboard ethernet controller-advance tab-media type-value-set to auto_config. is there any program that can fix this prob.?and windows system error-ip conflict keep on poppin'...should i disable my nav to fix these error? thanks...... Does this error come up on just one? Does it come up on the system if it is the only one connected to the network? Quote always use the same ip address: yesWhat other selection are there? Quote ,i was having 2 desktop computer in one dsl cable linePost the desktop models/brand and operating system running. Did it work before? if they are connecting on LAN, look for TCP/IP(IPV4) on your network adapter by right-clicking device and choose Properties. Highlight TCP/IP and hit Properties. Tick on Obtain IP Address Automatically and Obtain DNS server automatically under GENERAL tab. Switch to Alternate Configuration tab and Automatic Private Address should also be in use. Click Ok. Edit : SEE this link - http://www.troublefixers.com/fixed-there-is-an-ip-address-conflict-with-another-system-on-the-network/ |
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| 16115. |
Solve : screen help!!!!? |
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Answer» so.. i went to the screen properties then to the settings and i pushed the nr. 2 screen and SELECTED apply... and now i can't do anything, the screen has no shortcuts, when i push on properties NOTHING happens... how can i go back to the screen 1? Try booting into SAFEMODE and ADJUSTING the settings. |
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| 16116. |
Solve : Windows update pains? |
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Answer» How many different ways can Microsoft cause pain with the update FEATURES? I am trying to update a laptop and keep getting the same set of error messages, the FIRST comes up when I go to the Windows update page. It comes up whether I choose Express or Custom. "Files required to use Windows Update are no longer registered or installed on your computer. To continue: (*)Register or reinstall the files for me now (Recommended) () Let me read about more steps that might be required to solve the problem." If I go with the recommendation I get 403 - Forbidden: Access is denied You do not have permission to view this directory or page using the credentials that you supplied. I am an admin on the DOMAIN and have logged in that way on the laptop. I thought maybe it was the WIRELESS network and tried it with an ethernet cable, but got the same results. Then I got the idea to install SP3 from disk. All was going well, the files were extracting and then I got a small error box that said ACCESS DENIED. I installed IE8 from cd with no problem and the Windows update agent is already installed. I have rebooted, tried different admin accounts and still can not get this to update correctly. I had a similar problem but found that DISABLING Microsoft update and just using Windows update solved it. That did not work with this laptop. Any ideas to fix this would be GREATLY appreciated. ThanksIs it possible to manually download the updates from the Microsoft website and install them?Your a domain admin but are you a admin on the machine? |
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| 16117. |
Solve : weird browsers and desktop problems?? |
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Answer» THINK i'll just throw it in the cupboard and WAIT until something comes up..! cheers GUYS for the help anyway, you can now close this thread if you wish.! THANKS |
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| 16118. |
Solve : importing bookmarks? |
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Answer» I can't import the bookmarks from MOZILLA firefox. |
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| 16119. |
Solve : help with reload the o/s? |
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Answer» Hi, I got window xp , few days ago, I was connected the philips spz2000 web cam to my computer, after I was DOWNLOADED the driver, the computer SHUT down suddenly and couldn't start again , then i was decided to reload the system, however, when it was start to copy the files,the message came up, it was said that it couldn't copy the files, I either to try again or skip to copy the files, I had tried to do both and the result were same, I couldn't continue to reload the system. Please help! Thank you.Are you SAYING you want to format the drive and install XP from scratch? If that's the case, boot to your XP CD, delete the partition, recreate it, format and install.Thanks for your replied, I did what you ADVICE, however, when it was trying to format, the message was keep saying couldn't copy the files and couldn't carry on reload the system, can you think of anything to solve the problem?Has the hard drive been dropped? What is the model of your computer? You might have to take the hard drive out and format it with a working computer to see what happens....Are you booting to the CD? Is it an original, retail XP CD? What is the EXACT message you get and at what point do you get it?Hi, the hard drive hadn't been dropped, I was tried put in another hard drive in to reload the system, however the same message appear again, I did try to skip it as the message SUGGEST me to skip to copy the file,then the message came up again but said couldn't copy the other files!,thanks! Has the hard drive been dropped? What is the model of your computer? You might have to take the hard drive out and format it with a working computer to see what happens....Please answer Allan's question. What is the exact message you are getting. Thanks |
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| 16120. |
Solve : My PC is screwing up my gaming.? |
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Answer» Please help me here. I have been having several technical issues with a SCSIPORT error. This HAPPENS mainly when I try to use my Age of Empires II or install C&C Red Alert. |
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| 16121. |
Solve : Debunking properties of mass/*censored*?? |
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Answer» the image says it all. normal is tht size on disk is always larger I don't think you know what the English word "debunkinge file will take up 3 clusters. The remainder of the 3rd age shows 0.20 GB total slack space.i know both of ur points, im using 4kb, and what ur implying is the inverse of my postQuote from: qazsert on August 27, 2011, 06:54:06 AM what ur implying is the inverse of my post Yes that's right. I didn't notice. Sorry! Possibly you are using NTFS compression? Quote from: Salmon Trout on August 27, 2011, 07:00:21 AM Yes that's right. I didn't notice. Sorry! Possibly you are using NTFS compression?thanks nyway that make SENSE, but ive tot of tht, and i croscheck to find tht i always turn compresion off. its only on this partition this strange thing is happening.If it contains a System Volume Information folder, then the difference may be reserved space perhaps. Have you done a disk check (chkdsk)?i did it without System Volume Information folder, its still same, AAA it cud be that a specific file or folder is compressed, this is such a trivial matter anyway lol. thanks |
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| 16122. |
Solve : notification sounds? |
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Answer» Can anybody tell me if they have had the same problem that I have had regarding the start and end notifications in I.E or FF browsers or in the My Documents Folder, I like to hear the confirmation sound when navigating to and fro between folders and when clicking on a link for INSTANCE, this has happened to me before but over a YEAR ago the sound then just returned severall months later, the same has happened again the other day!! Any ideas anybody? Did you try going to your Control Panel-Sounds and Audio Devices-Sounds tab-then choose from Program Events for Systems Sound?They are all here. Scroll down and highlight from your choice and choose from list of Sounds and try playback to test. Quote back/forward sounds that have stoped once again!I actually lost clicking or system sounds currently too. Might check this on the NEXT startup of PC also. But still they are enabled under Sounds tab. http://www.winhelponline.com/blog/disable-start-navigation-clicking-sound-in-ie/Hi again Jason 2074 and thanks for the tip, I have found the problem and it was indeed in the sounds/programme events/windows explorer/information BAR. So how this got disabled I just do not know, could have been one of the windows updates perhaps as they so often do change settings and you do not discover them until later - what a pain!! I am going to make a note of this for next time. Thanks again. ashfield. |
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| 16123. |
Solve : Bsod assistance please.? |
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Answer» Win XP Home SP.3 |
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| 16124. |
Solve : Windows XP not recongizing a HDD? |
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Answer» hi can U TELL me if it is FIX or laptopWhat? This THREAD died 6 weeks ago. |
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| 16125. |
Solve : auto play of a particular song in Win Mediaplayer? |
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Answer» SIR, I want that when ever my PC bootss it should auto play a particular SONG in Windows Mediaplayer. How can I chang its setting Try USING the format: "\WMPLAYER" "\" Example: Code: [SELECT]@echo off "c:\Program Files\Windows Media Player\wmplayer.exe" "C:\Documents and Settings\Zzyzx\My Documents\My Music\Mountain-Nantucket Sleighride.mp3" The above is how you do it from the command line. Use the example to create a batch file on your disk. Create a shortcut to that same batch file in you startup folder. |
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| 16126. |
Solve : REPAIR HELP!? |
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Answer» Okay, you're still not answering the question. Are you actually booting to the CD? If so, take us STEP BY STEP through what you see on the screen and what you do.yes im booting to the cd. Additional information for that error can be found Here link doesnt work This works: http://support.microsoft.com/kb/314063 Scroll down to see Method 3b: Run a systems test on the memory, and remove any bad SIMMs.hi i don't have alot to tell you just replace with another hard disk thank uThis was solved 4 weeks ago. |
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| 16127. |
Solve : Ipod2 Mac Apple Wifi cant connect? |
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Answer» Anybody can help me, ipod2 mac apple cant connet to wifi... only WPA, WP2, Interprises.... my router has only Personal... |
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| 16128. |
Solve : can not get into my dell operating system.? |
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Answer» Hi, I can not get in to my dell operating system. the system boots up passed the dell logo and the bar completes, though it will not go into the operating system. there is this black screen with Hi HuH ? ? |
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| 16129. |
Solve : How do I do a sfc/scannow w/o original Windows disc? |
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Answer» I MUST have screwed up and deleted dll files when I was UNINSTALLING my BROTHER printer. I finally TRACKED down a credible fix. I used a Windows XP disc and ran sfc/scannow. It says I'm missing dll files but, the disc doesn't match the one that I used to install the OS (I don't know where it is). Can I determine what files I need and add them w/o that disc?http://forum.kitz.co.uk/index.php?topic=3103.0 |
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| 16130. |
Solve : launching a spreadsheet triggers Excel re-install? |
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Answer» How to prevent this and get it WORKING normally again ? Once I decline to re-INSTALL Excel, the SS opens and I can proceed. I think it is happening for other programs too, but it's with SSs that I notice it most.Are the "other programs" Microsoft Office components such as WORD, Powerpoint, Access, Outlook, etc? Do you actually have an MS Office install disk? |
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| 16131. |
Solve : Computer won't start up.? |
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Answer» My parents have a 5+ year old HP desktop (might be closer to 10 years old, actually). It has Windows XP sp3, 2GB of ram, and around an 80gb hard drive. I believe they have Mcafee AV. Yesterday my dad was surfing the internet when the AV told him it discovered some viruses and it deleted them. TODAY, however, when we went to turn on the computer, it would not start up. The computer goes through the initial diagnostics, very quickly, and then goes to a black screen with a blinking cursor. It doesn't move from there. I've been using Trinity Rescue Kit, actually. It found more viruses and it said it quarantined them but then I think it deleted them. I was stupid and didn't save a list of the files but I believe some were system files from the windows/system32 folder. Then that's likely why you can't boot. Backup anything important, format, and reinstall Windows. Scan your backed up files as well. I'd recommend doing this over a repair install because the repair install will not eliminate any remaining viruses.Sorry it has taken me so long to respond but I've been busy these past few days. I ran another Trinity Rescue Kit virus scan and this time it found no viruses. However, the computer was still not starting up. I decided to backup the files I needed and used the HP System Recovery DVDs to do a full system recovery and restore everything back to the computer's out of the BOX state. That worked, the computer started up again and I felt like it was 2003 again! I used PCdecrapifier and ccleaner to get rid of all the junk I didn't need, installed an AV, and got the backed up files back on the computer. I ran a full antivirus scan and it just came up with one tracking cookie and nothing else. I've got my files, the computer works, and I'm slowly working on getting all my programs back. Thanks to everyone who spent their time trying to help.Couldn't have been better news...glad you followed a backup procedure before wiping... You have no idea how many Tales of woe we see here from people that don't know it wipes the HDD and all data... Congrats ! |
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| 16132. |
Solve : cd-rw disk problems? |
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Answer» i have a lot of stuff i have put on CD. And for some reason know when i put them in my drive they say there is nothing on them. What am i doing wrong. what do i do to solve it.When you burn a project to CD/DVD you have to finalise the burn...otherwise the CD shows as empty... |
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| 16133. |
Solve : Severe Problem Please Help....? |
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Answer» Hello, I have a computer with Configuration: Hello, I have a computer with Configuration:Why don't you give us the full specs, and what software is causing what problems. We need more information. Where are my pliers ...?Download BlueScreenView: http://www.nirsoft.net/utils/blue_screen_view.html unzip downloaded file and double click on BlueScreenView.exe to run the program. when scanning is done, go to EDIT - Select All Go to FILE - SAVE Selected Items, and save the report as BSOD.txt Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply================================================== Dump File : Mini091111-02.dmp Crash Time : 9/11/2011 9:31:21 PM Bug Check String : INVALID_PROCESS_DETACH_ATTEMPT Bug Check Code : 0x00000006 Parameter 1 : 0x00000000 Parameter 2 : 0x00000000 Parameter 3 : 0x00000000 Parameter 4 : 0x00000000 Caused By DRIVER : ntkrnlpa.exe Caused By Address : ntkrnlpa.exe+22db6 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.2853 (xpsp_sp2_gdr.060220-1746) Processor : 32-bit Crash Address : ntkrnlpa.exe+22db6 Stack Address 1 : ntkrnlpa.exe+21695 Stack Address 2 : ntkrnlpa.exe+e5332 Stack Address 3 : ntkrnlpa.exe+e3788 Computer Name : Full Path : C:\WINDOWS\Minidump\Mini091111-02.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 Dump File Size : 65,536 ================================================== ================================================== Dump File : Mini091111-01.dmp Crash Time : 9/11/2011 1:23:10 AM Bug Check String : INVALID_PROCESS_DETACH_ATTEMPT Bug Check Code : 0x00000006 Parameter 1 : 0x00000000 Parameter 2 : 0x00000000 Parameter 3 : 0x00000000 Parameter 4 : 0x00000000 Caused By Driver : ati2mtag.sys Caused By Address : ati2mtag.sys+c22e5 File Description : ATI RADEON WindowsNT Miniport Driver Product Name : ATI Radeon WindowsNT Miniport Driver Company : ATI Technologies Inc. File Version : 6.14.10.6626 Processor : 32-bit Crash Address : ntkrnlpa.exe+22db6 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\WINDOWS\Minidump\Mini091111-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 Dump File Size : 65,536 ================================================== ================================================== Dump File : Mini090811-01.dmp Crash Time : 9/8/2011 10:09:16 PM Bug Check String : INVALID_PROCESS_DETACH_ATTEMPT Bug Check Code : 0x00000006 Parameter 1 : 0x00000000 Parameter 2 : 0x00000000 Parameter 3 : 0x00000000 Parameter 4 : 0x00000000 Caused By Driver : ntkrnlpa.exe Caused By Address : ntkrnlpa.exe+22db6 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.2853 (xpsp_sp2_gdr.060220-1746) Processor : 32-bit Crash Address : ntkrnlpa.exe+22db6 Stack Address 1 : ntkrnlpa.exe+21695 Stack Address 2 : ntkrnlpa.exe+e3e79 Stack Address 3 : ntkrnlpa.exe+e3f81 Computer Name : Full Path : C:\WINDOWS\Minidump\Mini090811-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 Dump File Size : 65,536 ================================================== ================================================== Dump File : Mini090611-01.dmp Crash Time : 9/6/2011 11:57:41 PM Bug Check String : INVALID_PROCESS_DETACH_ATTEMPT Bug Check Code : 0x00000006 Parameter 1 : 0x00000000 Parameter 2 : 0x00000000 Parameter 3 : 0x00000000 Parameter 4 : 0x00000000 Caused By Driver : ntkrnlpa.exe Caused By Address : ntkrnlpa.exe+22db6 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.2853 (xpsp_sp2_gdr.060220-1746) Processor : 32-bit Crash Address : ntkrnlpa.exe+22db6 Stack Address 1 : ntkrnlpa.exe+21695 Stack Address 2 : ntkrnlpa.exe+e3e79 Stack Address 3 : ntkrnlpa.exe+e3f81 Computer Name : Full Path : C:\WINDOWS\Minidump\Mini090611-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 Dump File Size : 65,536 ================================================== ================================================== Dump File : Mini090411-01.dmp Crash Time : 9/4/2011 12:00:10 AM Bug Check String : INVALID_PROCESS_DETACH_ATTEMPT Bug Check Code : 0x00000006 Parameter 1 : 0x00000000 Parameter 2 : 0x00000000 Parameter 3 : 0x00000000 Parameter 4 : 0x00000000 Caused By Driver : ntkrnlpa.exe Caused By Address : ntkrnlpa.exe+22db6 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.2853 (xpsp_sp2_gdr.060220-1746) Processor : 32-bit Crash Address : ntkrnlpa.exe+22db6 Stack Address 1 : ntkrnlpa.exe+21695 Stack Address 2 : ntkrnlpa.exe+e3e79 Stack Address 3 : ntkrnlpa.exe+e3f81 Computer Name : Full Path : C:\WINDOWS\Minidump\Mini090411-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 Dump File Size : 65,536 ================================================== ================================================== Dump File : Mini090311-01.dmp Crash Time : 9/3/2011 12:13:35 AM Bug Check String : INVALID_PROCESS_DETACH_ATTEMPT Bug Check Code : 0x00000006 Parameter 1 : 0x00000000 Parameter 2 : 0x00000000 Parameter 3 : 0x00000000 Parameter 4 : 0x00000000 Caused By Driver : sptd.sys Caused By Address : sptd.sys+40f98 File Description : Product Name : Company : File Version : Processor : 32-bit Crash Address : ntkrnlpa.exe+22db6 Stack Address 1 : ntkrnlpa.exe+21695 Stack Address 2 : ntkrnlpa.exe+e3e79 Stack Address 3 : ntkrnlpa.exe+e3f81 Computer Name : Full Path : C:\WINDOWS\Minidump\Mini090311-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 Dump File Size : 65,536 ================================================== Candidly, I've never run across that stop error before. What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?Try Start/Run type in sfc /scannow and hit Enter... let it run to completion and re-boot... Do NOT interrupt the process... If not i would suspect a flakey PSU...borrow a known GOOD one of the same or greater wattage and swap it in there overnite...you'll know right away.my CD rom is not working its damaged.. and the sfc process is asking for windows cd.., and USB are disabled.. please its getting worst... tel me http://msdn.microsoft.com/en-us/library/ms854215.aspx Quote from above link: Quote If this is the first time you have restarted after installing additional hardware, remove the hardware and restart again.Quote If the message continues to appear, select the Last Known Good option when you restart. If there is no Last Known Good configuration, try using the Emergency Repair Disk. I know its for Windows 2000... A broken CD-ROM drive? You should really consider replacing the drive-reinstalling the OS, burning discs to troubleshoot, running the recovery console, to name a few, all require a functional disc drive.Quote The INVALID_PROCESS_DETACH_ATTEMPT bug check has a value of 0x00000006.http://msdn.microsoft.com/en-us/library/ff559160%28v=vs.85%29.aspxBrand new dual-layer DVD burners are around 20 Bucks shipped... |
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| 16134. |
Solve : clone drive issue? |
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Answer» Quote from: Salmon Trout on August 30, 2011, 10:23:58 AM It is PROBABLY better to avoid comments of this sort, if you want to get useful help. It is always OPEN to you to claim a refund of your joining FEE if you are not satisfied.Yes, disparaging comments seldom help. The FORUM has allowed this thread to continue beyond the normal duration of what should be a basic problem. It is now too long to get a clear picture of what the ISSUE really was. But the OP has said that now he has a perfect copy of his drive, so this thread should be considered solved. Even if the solution is not weld understood.I actually find it interesting that it wasn't until the last Post that he mentioned a RAID array...which changes all dynamics of the advice being given... Oh well...guess we lost 1... Actually i sit corrected... It was mentioned in Post 13...after numerous bad attempts...i just missed it. |
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| 16135. |
Solve : Boot problems Windows XP? |
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Answer» Sudden power outage. Black SCREEN with blinking cursor. Windows would not boot. Put in CD of Windows xp. Hit R for repair, got dos cursor. TYPED in chkdsk/r. That ran and then At the command prompt typed fixboot and hit ENTER ("Y" to agree to perform command) |
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| 16136. |
Solve : laptop not booting up as normal? |
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Answer» hi there. I've a problem with my laptop. It's a dell LATITUDE 6400. It has a sticker SAYING it was built for windows vista but I've installed xp on it. It was working fine then the other day when I turned it on it does the first dell screen then goes to a black screen wit a COUPLE of lines of writing. That's normal for it but it stops there and goes no further. |
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| 16137. |
Solve : Best way to reinstall OS? |
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Answer» Hi, I've had problems with Trojan viruses on my computer (Dell Inspiron 1300). A system restore seemed to fix it but I was warned not to access my bank account online until I had wiped the hard disk. I was told recently that I could copy the OS onto recordable CDs prior to wiping the hard drive and that it would be a far easier process than using the discs that came with the computer. Is this the best thing to do?It is the best thing (and most convenient thing) to do for many reasons, including backing up software and driver installs. However, you want to make sure that you do not make an image of your computer while you have any viruses. If your computer is already infected and you are contemplating a full hard drive wipe followed by an install, you should use the install discs that shipped with your PC. Quote from: Ismenia on September 14, 2011, 10:20:52 AM A system restore seemed to fix it but I was warned not to access my bank account online until I had wiped the hard disk. If the system restore image was made before any signs of malware cropped up, all should be fine; but seeing that the situation involves something as confidential as a bank account, you should probably wipe your hard drive (after backing up all necessary documents.)I would never trust an image made from an infected MACHINE... What apps did you run to clean it out ? ? To be on the safe side i'd visit our Virus and Malware section ...follow the Guide for posting your LOGS and see if they can sort you thru it with a clean bill of health...only at that point would i consider a drive image as the way to go... A bit time consuming ...but worth it nonetheless...If you DO decide to start from the beginning, do the following: 1) Boot to the OS cd. Choose the option to delete existing partition(s) and then recreate the partition(s). Format, and then install the OS 2) Install all drivers starting with the chipset driver. 3) Install a good AV 4) Download and install all Windows software updates (never install hw or diver updates from Windows Update - those should only and always be installed from the OEM WEBSITES). 5) Install disc imaging software (Acronis True Image if you want to pay, Macrium Reflect if you don't) and create an image to a second hd or cd.Thanks for your help guys. Since I'm doing this for peace of mind re my bank accounts etc. I suppose I should use the INSTALLATION CDs. Quote from: patio on September 14, 2011, 12:25:20 PM I would never trust an image made from an infected machine... I have AVG and Malware destroyer. Once the system restore was done they did not register any viruses. The friends who advised me not to assume that the virus was gone are both a bit paranoid but I prefer that approach to a complacent one when it comes to things like bank details. When it comes to wiping the hard disk some online guides say to use DBAN. Is this necessary/preferable to using the OS's own methods. I'm not planning to get rid of the computer so I am not concerned about removing all trace of personal data.Quote from: Ismenia on September 15, 2011, 04:03:25 AM If you have government secrets you need to delete, perhaps. Otherwise no. |
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| 16138. |
Solve : NTLDR File missing? |
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Answer» 1/Check HDD USING CHKDSK /r/f |
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| 16139. |
Solve : Boot error? |
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Answer» These are some troubleshooting TIPS to try if the problem suddenly occurred and you have not made any modifications or changes to your system hardware. |
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| 16140. |
Solve : windows updater? |
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Answer» Hello people I am new to this site and hoping for some insight. Windows automatic update will not work , bits statues is started but still will not work. This happened after acquiring the windows security VIRUS. Aside from updater the computer seems to be running fine after what i think was a successful removal. I am running xp sp3. I have tried changing bits from automatic to manual and back with no success. Please HELP! What apps have been used in the " removal" ? ?Spybot then malwarebytes. Could not get malbyte to run until DOWNLOADING and running spybot in SAFE mode.Many newer infections block MBAM from running... |
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| 16141. |
Solve : Too many Windows? |
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Answer» Hi. |
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| 16142. |
Solve : BIOS has a floppy in it, why ?? |
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Answer» Welcome back. my computer never had a floppy installed.Doesn't make a difference. Do you really believe that every single computer uses a completely different BIOS that is specially made for that machines CONFIGURATION? No. If a machine doesn't come with a floppy DRIVE, it simply has the option disabled- because there isn't one. Just as if you don't have a secondary hard DISK, that setting is disabled as well. Just because a machine doesn't come with a given peripheral doesn't mean it should use a BIOS that preemptively disables that feature for no good reason. Quote it setting is DISABLE or not installed butGood. Although the only difference in your case is that if you had it enabled and no floppy drive was installed you would simply get a 'Floppy disk(s) fail' (or something similarly worded) when you start the machine. My computer has an option for a floppy drive, and in fact I have one installed. It's not old. Quote should there be a bios with out the floppy?No. That would be pointless. Quote I don't understand it being there at all.Consider the scenario where you want to install a floppy drive. You would install it, toggle the option appropriately, and then you're done. (or of course some other person does it for you) if the BIOS, for some STUPID reason, didn't support floppy drives at all, you couldn't install one no matter how hard you tried. What reason is there to close off such configuration paths? Quote i don't know what will affect the installIt won't. Trust me, of all the things to worry about when installing a new Operating system, whether it will somehow have problems dealing with a BIOS just like every single other BIOS out there in it's offering of floppy-drive features should probably be the least of them. |
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| 16143. |
Solve : Active Desktop Recovery? |
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Answer» Has anyone had this come up before on your computer? Just over night, one day fine and the next day the screen is WHITE with this message in big red letters. I have tried all the solutions posted, but nothing worked. How can I get my desktop back?Yes, I have, after removing a bad stick of RAM from a computer. The desktop shortcuts still remained, though, but the wallpaper was the Active Desktop Recovery notification. I right-clicked on the desktop, clicked "Properties," went to the "Desktop" tab, and selected a new wallpaper. Everything went fine after that.A big Thank You. That was simple. |
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| 16144. |
Solve : verifying dmi data then boot on cd hang at time hang a pc? |
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Answer» verifying DMI data then boot on cd hang at time hang a pc, i cant windows XP new installation what a solution this problems |
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| 16145. |
Solve : OS problems? |
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Answer» Hi there! I've joined this website in hopes of finding someone who might know what the heck is going on with my computer lately. I am using Windows XP system pack 3 Version 5.1 and recently when I try to open most of my programs a message will pop up saying I'm using an unsupported OS ( windows xp or later needed). I just tried downloading utorrent and it says utorrent doesn't support the windows 2000 OS but I'm not using windows 2000! The same thing happens with just about everything else. I don't have anything checked in the compatibility box so I'm really confused. I'm not too great with COMPUTERS so If there is any information about my computer that I could give you to help please let me know. Thanks! 1) What is new or DIFFERENT since the last time everything worked properly (ie, new HW, new sw, virus, error, etc)? |
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| 16146. |
Solve : Mail-Deamon Failure Notice? |
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Answer» Yes, what is this? For the past week I have been getting about 10-20 of these a day? I made changes so they go right to the TRASH FOLDER. Thankshttp://help.yahoo.com/l/us/yahoo/mail/yahoomail/commonissues/common-03.html I saw somewhere to change my password and that might stop it. I have now I'll wait and see. Thanks If this ... [emailprotected] ... is a genuine email address that belongs to you, you were stupid to use it as your posting name on this forum. Do you understand why? Quote I didn't know is why is my mail box full of them when I don't send any messages out of that address. I can take a guess. From a discussion i had many years ago with an ISP re the desire to reduce (or try to eliminate) a horrendous amount of spam i was told the following. Changing anything other than the account itself will not provide the relief as every other change will still lead to your account. Which is where the spam is aimed at. I have also sent a direct advisory to the O/P advising against the use of an e-mail address as a forum I.D. truenorthThanks for your input.Quote from: truenorth on September 13, 2011, 04:36:43 PM From a discussion i had many years ago with an ISP re the desire to reduce (or try to eliminate) a horrendous amount of spam i was told the following. Changing anything other than the account itself will not provide the relief as every other change will still lead to your account. Which is where the spam is aimed at. I have also sent a direct advisory to the O/P advising against the use of an e-mail address as a forum I.D. truenorth truenorth, I think maybe you did not understand the OP's PROBLEM. It's not spam coming in he's talking about. He wrote: Quote Mail-Deamon Failure Notice Quote For the past week I have been getting about 10-20 of these a day Quote what I didn't know is why is my mail box full of them when I don't send any messages out of that address. Here is the answer: 1. If you did not send these messages, someone is falsely using your email address as a FROM or REPLY TO address for spam messages they are sending. You are getting the invalid TO addresses. There is nothing you can do. They are not using your account. 2. They probably harvested your email address from the web because you used it as a forum screen name or made it public in some other way. Quote from: Salmon Trout on September 13, 2011, 01:13:42 PM you were stupid I'm not sure that was necessary. I suspect email spoofing is the cause of the problem and there is almost nothing that can be done about it at this stage, other than changing email address: http://en.wikipedia.org/wiki/E-mail_spoofingQuote from: Rob Pomeroy on September 14, 2011, 05:38:48 AM I'm not sure that was necessary. I didn't say he was stupid, period (or full stop). I don't know the guy well enough to make that assessment. I said he was stupid to plaster his email address all over the world wide web. Slightly different meaning. ST, Your distinction on the specifics of the O/P's issue is well taken and understood. My reference of the ISP comment was intended in the general sense that issues pertaining to an e-mail "account" can only be resolved by changing the account address as otherwise the issues remain even if other changes (password/name of recipient/etc) are instituted. I only included the "spam " reference as that was MY issue at the time.truenorth |
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| 16147. |
Solve : Disabling Language Change? |
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Answer» Hi all, Yup, but how do I stop someone going back into Control Panel, Language Settings and just putting a second language in. I need a way to stop this happening, at least difficult enough so that they would need to install some languages from a CD or something like that. Who else is using the computer, maybe have a discussion with them. I would simply limit the people that have access. |
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| 16148. |
Solve : Binary files? |
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Answer» Cannot save downloaded binary files. Pls advise.My advice: Give more info.System in use:- Tried to update software like Advanced SystemCare V3 to V4 or Adobe flash, the files can be downloaded but not able to save. Even new file from Oodoo can't be saved. If they can be downloaded they can be saved. That is what "downloaded" means, so what do you mean "can't be saved"? State what browser you are using. DESCRIBE how you attempt to save them and what happens. Describe any messages that you see. Explain what "Oodoo" is...To Salmon Trout: Browser used - FIREFOX At download.com, after clicking on download button, a box appeared with the heading-Opening asc.setup.exe. Inside box, clicked save file - desktop box appeared - clicked save. No message appeared. Went back to desktop, nothing there. Used search - nothing turns up in search result. To Patio: OoVoo is a software similar to Skype. Sorry, I should have stated from www.oovoo.com Both apps/updates you are trying should be from the manuf site...download.com isn't always the best choice... PS...theres a good chance you may be INFECTED...what protection apps do you have ? ?For protection: avast antivirusThats all ? ?Quote from: Chris1628 on September 03, 2011, 09:36:33 AM ...Browser used - FirefoxThey are not being save to the desktop, they are saved to your Download folder. You can configure FF to save to any location, you determine wher that is.Computer_Commando, Tried again as suggested. Nothing saved in download folder or any other folder used. Search shows negative result. What happens when you look in Firefox options? Have you tried: Seeing what the options are at present? Playing around with the various settings on the "General" tab? Seeing what happens when you alter some of them, for example setting or changing the "Save files to" folder, or setting "Always ask where to save files"? Checking "Show the Downloads window"? Doing some or all of these things and seeing if anything CHANGES might help to shed some light. Also, when did you do a complete virus and browser hijacker scan? Have you tried starting Firefox in safe mode? Can you download OK in Internet Explorer? |
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| 16149. |
Solve : Icon for Shutting Down are the older style now? |
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Answer» I dont know what I did but you know when you go to start then Shut Down You will get a list of icons for shut down restart etc. Well now when I go to Shut Down my pops up a box of a old style with a drop down box to choose from. I would like the icons back not this drop box but I have no idea what to EVEN make the POP box appear. Does not work and besides I do not want to have to check which account to use. I just want the Win XP Icons instead of this pop up box when i shut down This is what you get if you use the Welcome Screen This is what you get if you don't use the Welcome Screen Are you saying that before, you had the new style icons but no Welcome Screen? All right, I will try and restart to see what happensIt worked!!! Thank you!!!! |
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| 16150. |
Solve : recovery console (windows xp)? |
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Answer» hello can any body explain to me y my computer hangs-up (decreases speed) after installing recovery CONSOLE..but after i installed windows installer 3.1 (kb893803) it is now okWhat do you mean by "hangs up?" Do you mean random crashes while USING the computer?Installing the recovery console has zero EFFECT on the performance of Windows - it will only slow the LOADING time by the time you have the option to boot to the recovery console display at startup. EXACTLY what are the issues you are having? |
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